Volunteer roles for the Mental Health sector

 Purpose of the Role

We are looking for a volunteer, preferably with corporate fundraising experience to research the corporate giving landscape and the interests of potential doners. As a Corporate Fundraising Volunteer for unpaid carers, you will play a key part in helping Carers Trust Hillingdon & Ealing secure funding that enables us to continue and expand our vital services for unpaid carers across the borough.

Your support will directly contribute to improving the quality of life for carers by enabling new services, resources, and opportunities. This role is ideal for someone with good communication and organisational skills who enjoys building connections and making a tangible difference in the community.

Key Roles and Responsibilities

• Identify potential corporate doners and partners whose corporate social responsibility (CSR) goals align with our mission and values.

• Approach local and national businesses over the telephone to inform them of the work of Carers Trust Hillingdon & Ealing

• Keep accurate records of all approaches and outcomes.

• Attend and help organise fundraising events that support our mission.

• To carry out the above tasks in accordance with the policies of Carers Trust Hillingdon & Ealing, including our Equal Opportunities, Safeguarding, Confidentiality and Health & Safety.

Preferred Skills and Qualities

• Good understanding of corporate fundraising, including challenges and opportunities.

• Excellent written and verbal communication skills.

• Organised, reliable and able to manage time effectively.

• Comfortable working both independently and as part of a team.

• Able to understand and work within resource and role boundaries.

• Passionate about achieving a high-quality service for unpaid carers in Hillingdon.

• A commitment to equality, diversity and inclusion.

What You Will Gain

• Purpose and fulfilment: Contribute directly to sustaining and growing services that support unpaid carers.

• Professional experience: Gain valuable insight into charity fundraising, marketing, and community partnerships.

• Skill development: Strengthen your communication, writing, and organisational 

skills.

• Confidence building: Engage with corporate funders and local businesses.

• Training and support: Receive full induction and ongoing training and guidance from experienced staff.

• Recognition: Be part of a supportive team, attend volunteer celebrations, and receive references or certificates for your contribution.

Additional Notes / Special Requirement

• Flexible working hours and days.

• An enhanced DBS check and references will be required before commencing the role.

• Travel expenses reimbursed in line with Carers Trust Hillingdon & Ealing’s volunteer policy where appropriate.

About the Role

We are looking for a compassionate and reliable volunteer to support unpaid carers who may be experiencing financial hardship or other personal challenges. The role involves providing basic information and advice, signposting to appropriate services, and assisting clients with completing benefit application forms.

This is a rewarding opportunity for someone who enjoys helping others, has good communication skills, and wants to make a positive difference in the community.

Key Responsibilities

• Provide friendly and non-judgemental information and advice support 

• Assist clients to complete benefit application forms and related paperwork 

• Help individuals understand letters, forms, and official correspondence 

• Signpost or refer clients to appropriate services and agencies 

• Maintain accurate and confidential records 

• Offer practical support in a respectful and empathetic manner 

• Work alongside staff and other volunteers to support service users 

Skills and Qualities

• Good listening and communication skills 

• Patience, empathy, and understanding 

• Basic IT and literacy skills 

• Ability to maintain confidentiality and professional boundaries 

• Organised and reliable 

• Experience in advice work, including claiming benefits 

What We Offer

• Full induction and ongoing training 

• Support and supervision from experienced staff 

• A chance to make a real difference in people’s lives 

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

The Netherton Feelgood Factory exists to support local people. We provide activities, services, and a welcoming space for residents of all ages and backgrounds — but none of that happens without a secure financial foundation. As a small charity, we can't rely on grants and donations alone. Sustainable income from venue hire gives us something equally precious: independence. The freedom to plan ahead, to protect the services people rely on, and to say yes to new ideas. As our Venue Hire & Income Generation Volunteer, you won't just be filling a diary. You'll be helping to future-proof a community asset.

Our organisation provides advice and services to all members of our local community from birth to old age.  We help over 5000 people each year with a variety of health-related or social needs.  Our centre is used as a base for counselling, food distribution, health programmes, children’s activities and social groups.  As funding sources have diminished the demand for our services has increased.  We are actively pursuing other ways to generate income.

We're looking for a volunteer with business, sales, or marketing experience to help us make the most of our fantastic building by hiring it out to local businesses, training providers, clubs, and organisations. Whether you've worked in sales, events, marketing, property, or business development — or simply have a talent for spotting an opportunity and making things happen — we'd love to hear from you.

You'll play a key role in identifying potential hirers, promoting our spaces, and helping us price and package our facilities competitively — all while ensuring the centre's core charitable activities remain protected.

• Identify and approach potential hirers, including local businesses, training providers, clubs, and community organisations
• Develop and maintain a marketing plan to promote the building for hire (e.g. flyers, social media, local business networks, online listings)
• Review and help set competitive, sustainable hire rates for different rooms/spaces and time slots
• Create or improve hire packages (e.g. half-day/full-day rates, regular booking discounts, room set-up options)
• Help develop simple hire agreements, terms and conditions, and invoicing processes (with support from staff/trustees)
• Build relationships with regular or repeat hirers to encourage long-term bookings
• Identify opportunities for new income streams connected to venue hire (e.g. catering add-ons, equipment hire)
• Report progress and income performance to the management team/trustees on a regular basis.

This is a genuinely rewarding role. You'll use your real-world skills to help generate vital income that goes straight back into funding the services our community depends on. You'll have the freedom to be creative — developing hire packages, building relationships with local businesses, and finding new ways to fill our spaces and boost our income.

You won't be doing it alone. Our friendly staff and trustee team will support you every step of the way, and you'll have the flexibility to volunteer in a way that suits your schedule.

If you're approaching retirement and looking for a way to keep your business skills sharp and stay connected, or if you're simply someone who wants to make a difference close to home, this could be the perfect fit.

We’re looking for trustees

We’re looking to recruit dynamic, committed and motivated people with professional skills and experience who are as passionate as we are about empowering individuals to work through and beyond their experience of sexual abuse.

Specific qualifications are not necessarily required and we welcome applicants with lived experience. A genuine interest in learning about our charity and our services within the local community is essential.

These trustees will help to form a new board dedicated to supporting the charity and contributing to the effective and quality governance of Trust House. You will play an active role in developing the strategic direction of the charity and provide guidance to ensure the charity continues to support anyone affected by rape or sexual abuse in the Thames Valley area.

Description

This group offers blind and partially sighted people living with Retinal Detachment the opportunity to socialise with one another on a regular basis. Could you be the right person to facilitate the group? Do you have personal or professional experience of Retinal Detachment? If you’re also a good listener, able to manage group conversations and make people feel comfortable in a social group environment, we're keen to hear from you.

This is a telephone-based role that you can do from home. You will need access to a landline and/or mobile phone. We ask you to commit to 1-2 hours per week to facilitate one group session, which will take place at the same day and time each week.

You will be the link between the group participants and the RNIB Talk and Support team and will:

• Listen to the group conversation, ensure it flows and that all conversations are appropriate;
• Make appropriate contributions as and when required to stimulate conversation;
• Create a friendly and welcoming atmosphere thus encouraging all participants to feel comfortable taking part;
• Report any Safeguarding concerns or data breaches to the Talk & Support staff team.

How often will I be needed?

• 2 Hours per Week

Key requirements

• 2 references

Description

We're setting up a new telephone group which will offer blind and partially sighted people living with AMD the opportunity to socialise with one another each week and we're looking for someone to facilitate the group. The right person will have have personal or professional experience of AMD, will be a good listener who is able to manage group conversations and will have the skills to enable people to feel comfortable in a social group environment.

This is a telephone-based role that you can do from home. You will need access to a landline and/or mobile phone. We ask you to commit to 1-2 hours per week to facilitate one group session, which will take place at the same day and time each week.

You will be the link between the group participants and the RNIB Talk and Support team and will:

• Listen to the group conversation, ensure it flows and that all conversations are appropriate;
• Make appropriate contributions as and when required to stimulate conversation;
• Create a friendly and welcoming atmosphere thus encouraging all participants to feel comfortable taking part;
• Report any Safeguarding concerns or data breaches to the Talk & Support staff team.

How often will I be needed?

• 2 Hours per Week

Key requirements

• 2 references

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Personal experience of living with, or a professional background in Age-related Macular Degeneration (AMD)
• • Good listening and verbal communication skills
• • Ability to use the telephone confidently for an hour long call
• • Ability to work with a wide range of people from across the UK
• • Demonstrate empathy and understanding of the issues faced by visually impaired people
• • Ability to follow internal policy and procedures
• • Willingness to undertake and remain compliant with mandatory safeguarding training and attend other training and development opportunities when required.

Volunteer with us and make a huge difference in someone's life!

We work with all faiths and none! We welcome volunteers from all walks of life and backgrounds.

Feltham Community Chaplaincy Trust (FCCT) are looking for volunteers to mentor young men aged 15-30 in HMP/YOI Feltham, up to 6 months prior to release and then up to 12 months in the community post-release. Therefore, we ask you for atleast 18 months commitment. 

You would meet with the client for 1-2 hours per week and expenses will be reimbursed. You will support the client with their needs in order to reduce their chance of reoffending. Their needs will likely revolve around education and employment support, mental health support, family/resettlement support, faith/religious support and also just to be a positive and encouraging role model for them.

The role is incredibly worthy, rewarding and may be challenging at times. You will be trained and fully supported throughout your valuable time with FCCT. 

Please get in touch with us for more information - we want to hear from you!

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.