Volunteer roles for the Disability sector
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.
As a Communications Volunteer you’ll play a key role in promoting your group to people in your area affected by MS, and helping them feel connected. You could be editing newsletters, responding to information requests, or developing engaging content for social media — depending on what the group needs.
In this role you’ll develop your writing skills, and gain experience of communicating across a range of digital channels.
Most importantly you’ll be helping us engage with lots of people and get the word out to people with MS about support to help them live their lives to the full.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.
As a Fundraising Volunteer, you’ll provide much-needed help looking after fundraising relationships, and with fundraising activities and events. You’ll help us look after the supporters who are fundraising for us — to make sure they’re happy and feel part of what we do. You’ll also support us with planning and running events, including preparation and making sure everything runs smoothly on the day.
In this role you’ll develop your organisation, communication and team working skills.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you someone who loves getting creative, catching a show, or simply enjoying a good chat over coffee and cake?
We’re looking for a friendly volunteer to spend time with a lovely lady with a learning disability who enjoys:
Arts & crafts Trips to the theatre Cooking and baking Scrapbooking And catching up over a cuppa and a slice of cake!
She’s looking for someone to share her interests, try new things together, and enjoy relaxed, sociable outings in the local community.
We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.
This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.
In this role you will spend quality time with the person you visit and could do a range of different activities like:
- Sitting and having a chat
- Checking in on their well- being
- Going out to a local café/pub for a meal/drink
- Take part on community activities like visiting a place of interest, go shopping etc.
- Enjoying a walk
- A craft activity at home
As a Mencap volunteer visitor you will be:
- Friendly and approachable
- Accepting of others who might be different to yourself
- Reliable and patient
- Passionate about supporting people with a with a learning disability.
As a Mencap visitor you will:
- Have the opportunity to help make a difference to the life of the person you visit
- Receive a personalised volunteer induction and training
- Have agreed out of pocket expenses reimbursed
- Meet new people
- Get on-going support, and feel appreciated and valued
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.
This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.
In this role you will spend quality time with the person you visit and could do a range of different activities like:
- Sitting and having a chat
- Checking in on their well- being
- Going out to a local café/pub for a meal/drink
- Take part on community activities like visiting a place of interest, go shopping etc.
- Enjoying a walk
As a Mencap volunteer visitor you will be:
- Friendly and approachable
- Accepting of others who might be different to yourself
- Reliable and patient
- Passionate about supporting people with a with a learning disability.
As a Mencap visitor you will:
- Have the opportunity to help make a difference to the life of the person you visit
- Receive a personalised volunteer induction and training
- Have agreed out of pocket expenses reimbursed
- Meet new people
- Get on-going support, and feel appreciated and valued
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love a good chat, enjoy meeting new people, and want to make a real difference in someone’s life? Come and be part of something special!
We’re looking for friendly, outgoing volunteers to help at our monthly social group meetings. These gatherings are a lifeline for many of our members living with combined sight and hearing loss — offering connection, laughter, and a safe space to make new friends.
What You’ll Be Doing
As a Group Volunteer, you’ll be the welcoming face that makes our members feel at home. Your role might include:
-
Greeting members with a warm smile
-
Helping with lunch and refreshments
-
Spending time chatting and socialising
-
Supporting members with mobility or guiding, if needed
Our Bridgend group meets every second Friday of the month from 11.00am to 1.00pm — just two hours to brighten someone’s day!
Got a Talent? Share It!
Whether you’re a quiz master, a crafty creator, a musical marvel, or have a few magic tricks up your sleeve — we’d love to see what you can bring! Your unique skills could add that extra sparkle to our sessions.
What You’ll Get
-
Full training and 1:1 support
-
Opportunities to learn and grow in your role
-
The joy of knowing you’ve made a real difference
All you need is a friendly, welcoming manner and a willingness to help. We’ll take care of the rest.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love a good chat, enjoy meeting new people, and want to make a real difference in someone’s life? Come and be part of something special!
We’re looking for friendly, outgoing volunteers to help at our monthly social group meetings. These gatherings are a lifeline for many of our members living with combined sight and hearing loss — offering connection, laughter, and a safe space to make new friends.
What You’ll Be Doing
As a Group Volunteer, you’ll be the welcoming face that makes our members feel at home. Your role might include:
-
Greeting members with a warm smile
-
Helping with lunch and refreshments
-
Spending time chatting and socialising
-
Supporting members with mobility or guiding, if needed
Our Wrexham group meets every second Thursday of the month from 10.30am to 12.30pm
Got a Talent? Share It!
Whether you’re a quiz master, a crafty creator, a musical marvel, or have a few magic tricks up your sleeve — we’d love to see what you can bring! Your unique skills could add that extra sparkle to our sessions.
What You’ll Get
-
Full training and 1:1 support
-
Opportunities to learn and grow in your role
-
The joy of knowing you’ve made a real difference
All you need is a friendly, welcoming manner and a willingness to help. We’ll take care of the rest.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love a good chat, enjoy meeting new people, and want to make a real difference in someone’s life? Come and be part of something special!
We’re looking for friendly, outgoing volunteers to help at our monthly social group meetings. These gatherings are a lifeline for many of our members living with combined sight and hearing loss — offering connection, laughter, and a safe space to make new friends.
What You’ll Be Doing
As a Group Volunteer, you’ll be the welcoming face that makes our members feel at home. Your role might include:
-
Greeting members with a warm smile
-
Helping with lunch and refreshments
-
Spending time chatting and socialising
-
Supporting members with mobility or guiding, if needed
Our Newham group meets every fourth Thurday of the month from 1pm to 3pm — just two hours to brighten someone’s day!
Got a Talent? Share It!
Whether you’re a quiz master, a crafty creator, a musical marvel, or have a few magic tricks up your sleeve — we’d love to see what you can bring! Your unique skills could add that extra sparkle to our sessions.
What You’ll Get
-
Full training and 1:1 support
-
Opportunities to learn and grow in your role
-
The joy of knowing you’ve made a real difference
All you need is a friendly, welcoming manner and a willingness to help. We’ll take care of the rest.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Come and join the fun …. We need friendly, outgoing people to assist at our monthly group meetings.
Our Peterborough Sight members meet every second Wednesday morning of the month and really enjoy getting together to have a good chat and a catch up. For many, it provides a much needed opportunity to get out and to meet and make new friends in a safe supported environment. Managing a sight loss can sometimes be an isolating and lonely experience so we aim to make our social groups as friendly and welcoming as possible.
How can you help… Our friendly Group Volunteers are a fantastic support to our members and we are looking for those special people who can bring that extra sparkle to our social groups.
As a volunteer in this role, your tasks would be varied and typically would include meeting and greeting at the start of each session, assisting with lunch and refreshments and being available to chat and spend time with those attending.
Sometimes, we get out and about on additional day trips and activities and support with planning these trips would be helpful too.
We would be very interested in anyone who has a particular talent…so if you are a singing superstar, enjoy quizzes and crafting or have a few magic tricks up your sleeve, your skills could make all the difference to our group.
Whatever your talents, a friendly, welcoming manner is essential.
Guiding our members may be required and you may also be required to push a wheelchair. Full training and 1:1 support is provided to all our volunteers as well as further learning opportunities once in the role.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be the Spark in Someone’s Month
Do you love a good chat, enjoy meeting new people, and want to make a real difference in someone’s life? Come and be part of something special!
We’re looking for friendly, outgoing volunteers to help at our monthly social group meetings. These gatherings are a lifeline for many of our members living with combined sight and hearing loss — offering connection, laughter, and a safe space to make new friends.
What You’ll Be Doing
As a Group Volunteer, you’ll be the welcoming face that makes our members feel at home. Your role might include:
Greeting members with a warm smile
Helping with lunch and refreshments
Spending time chatting and socialising
Supporting members with mobility or guiding, if needed
Our Peterborough group meets every last Friday of the month from 1pm to 3pm — just two hours to brighten someone’s day!
Got a Talent? Share It!
Whether you’re a quiz master, a crafty creator, a musical marvel, or have a few magic tricks up your sleeve — we’d love to see what you can bring! Your unique skills could add that extra sparkle to our sessions.
What You’ll Get
Full training and 1:1 support
Opportunities to learn and grow in your role
The joy of knowing you’ve made a real difference
All you need is a friendly, welcoming manner and a willingness to help. We’ll take care of the rest.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Autistic Parents UK is seeking dedicated volunteers to join our incredible team. We are a fully user-led registered charity, offering peer support, webinars, training, signposting and resources on lived Autistic parenthood.
We welcome anyone who would like to offer their time alongside us in our aim to support people at whatever stage they are at with their understanding of Autism and being Autistic. We strive to treat all people with understanding, respect and compassion and are dedicated to being inclusive of ALL Autistic parents and of the needs of our volunteers and beneficiaries.
We want to proactively address all factors that cause barriers to entry for those involved in the running of APUK and those who access support. By joining Autistic Parents UK as a volunteer, you will be part of a compassionate and diverse community that strives to empower Autistic families.
The Social Media Assistant supports our organisation in building and engaging with our online community. This role helps raise awareness of our work, share important updates, and create meaningful, accessible content across our social media platforms and communications channels.
Key Responsibilities:
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Create engaging and accessible social media content, including posts, graphics, short videos, and community updates.
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Support the planning and scheduling of social media content in line with campaigns, events, and organisational priorities.
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Help produce and distribute monthly newsletters to keep our community informed about news, opportunities, and updates.
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Monitor and moderate social media platforms to help maintain a safe, welcoming, and inclusive online space.
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Respond to inbox messages, comments, and general enquiries in a friendly, professional, and timely manner, escalating queries where needed.
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Support promotion of events, services, and community activities.
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Contribute ideas to help improve engagement and grow our online presence.
Skills and Experience:
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Good written communication skills with the ability to create engaging and clear content.
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Creativity and enthusiasm for social media and digital communication.
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Confidence using social media platforms.
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Familiarity with Facebook, Instagram, LinkedIn, BlueSky, and YouTube is desirable.
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Basic digital skills such as scheduling posts, using content creation tools, or editing images/videos (desirable but not essential).
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Ability to follow organisational guidance, tone of voice, and confidentiality expectations.
Personal Qualities:
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Willing to work collaboratively as part of a team.
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Interest in supporting community engagement and awareness raising
Support and Training:
Training, guidance, and ongoing support will be provided. Volunteers will work closely with staff and other volunteers and will be supported to develop skills and confidence in social media and communications.
We are working toward a world where Autistic parents are empowered, celebrated, and supported to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Autistic Parents UK is seeking dedicated volunteers to join our incredible team. We are a fully user-led registered charity, offering peer support, webinars, training, signposting and resources on lived Autistic parenthood.
We welcome anyone who would like to offer their time alongside us in our aim to support people at whatever stage they are at with their understanding of Autism and being Autistic. We strive to treat all people with understanding, respect and compassion and are dedicated to being inclusive of ALL Autistic parents and of the needs of our volunteers and beneficiaries.
We want to proactively address all factors that cause barriers to entry for those involved in the running of APUK and those who access support. By joining Autistic Parents UK as a volunteer, you will be part of a compassionate and diverse community that strives to empower Autistic families.
The Discord Moderator supports the safe, welcoming, and positive running of a Discord community. Moderators help guide discussions, uphold community guidelines, support members, and assist with the smooth day-to-day operation of the server. This role helps create an inclusive environment where members feel comfortable participating and engaging with others.
Key Responsibilities:
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Monitor Discord channels to ensure conversations remain respectful, safe, and aligned with community guidelines.
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Respond to member questions and provide general support or signposting to appropriate resources or channels.
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Welcome new members and help them understand server rules, structure, and available resources.
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Address inappropriate behaviour by following moderation procedures, which may include issuing reminders, warnings, or escalating concerns to senior staff or lead moderators.
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Help de-escalate conflicts and maintain a positive and supportive community atmosphere.
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Support community engagement by encouraging discussion, highlighting useful content, or helping to facilitate events or activities where appropriate.
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Report safeguarding, wellbeing, or rule concerns to the appropriate team member.
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Assist with general server upkeep, such as managing channels, roles, or pinned information where required.
Skills and Experience:
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Strong communication and interpersonal skills.
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Ability to remain calm, fair, and professional when managing disagreements or sensitive situations.
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Good understanding of online community safety and respectful communication.
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Confidence using Discord, including moderation tools and features (or willingness to learn).
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Ability to follow community guidelines, policies, and confidentiality expectations.
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Experience moderating online communities is helpful but not always essential.
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Lived experience of Autism and or Parenting will be helpful
We are working toward a world where Autistic parents are empowered, celebrated, and supported to thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Autistic Parents UK is seeking dedicated volunteers to join our incredible team. We are a fully user-led registered charity, offering peer support, webinars, training, signposting and resources on lived Autistic parenthood.
We welcome anyone who would like to offer their time alongside us in our aim to support people at whatever stage they are at with their understanding of Autism and being Autistic. We strive to treat all people with understanding, respect and compassion and are dedicated to being inclusive of ALL Autistic parents and of the needs of our volunteers and beneficiaries.
We want to proactively address all factors that cause barriers to entry for those involved in the running of APUK and those who access support. By joining Autistic Parents UK as a volunteer, you will be part of a compassionate and diverse community that strives to empower Autistic families.
This role involves supporting small, topic-based video peer support groups for Autistic parents . Volunteers work alongside a lead peer supporter, acting as a second group supporter to help sessions run smoothly and ensure participants feel welcomed, supported, and able to take part.
The role focuses on peer support, shared experience, and gentle co-facilitation, rather than leading or moderating the group.
Key Responsibilities:
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Attend scheduled video peer support group sessions alongside a lead peer supporter.
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Support the facilitation of group discussions by encouraging participation and helping conversations flow naturally.
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Help create a warm, inclusive, and supportive environment where participants feel safe to share.
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Offer empathetic peer support and appropriate contributions based on lived experience, where relevant.
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Provide light technical support during sessions where needed (for example, helping participants with audio, video, or platform features).
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Support group structure by helping to keep discussions aligned with the session topic and time boundaries.
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Raise any wellbeing, safeguarding, or technical concerns to the lead peer supporter or staff member as appropriate.
What We Are Looking For:
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Good listening and communication skills.
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A calm, supportive, and non-judgemental approach.
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Confidence using video meeting platforms (such as Zoom/Google Meet or similar), or willingness to learn.
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An interest in supporting Autistic parents .
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Lived experience of being an Autistic Parent .
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Reliability and ability to work collaboratively with a lead peer supporter.
Support and Matching:
You will be supported by a lead peer supporter during sessions, with training, guidance, and ongoing support provided. We aim to match volunteers with group topics that align with their interests and experiences wherever possible. Groups include EHCP's and Working with professionals, Parenting Teens, 0-5's. We are particularly keen to hear from people who would be able to support a group for those who identify as "Dad's and Father's"
This is a flexible, remote volunteering opportunity. Volunteers are asked to attend agreed video sessions, with regular or occasional commitment discussed in advance. Expected time commitment 1-2 hours a month.
Full training and support will be given. Regular oppourtunities for reflection with our Volunteer Coordinator
We are working toward a world where Autistic parents are empowered, celebrated, and supported to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a befriending volunteer to visit a chatty and independent gentleman in Milton Keynes. On the days where he is not working in a nearby shop, he would like a kind and considerate person to chat to over a coffee at home or to join him for the occasional walk or meal out.
We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.
This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.
In this role you will spend quality time with the person you visit and could do a range of different activities like:
- Sitting and having a chat
- Checking in on their well- being
- Going out to a local café/pub for a meal/drink
- Take part on community activities like visiting a place of interest, go shopping etc.
- Enjoying a walk
- A craft activity at home
As a Mencap volunteer visitor you will be:
- Friendly and approachable
- Accepting of others who might be different to yourself
- Reliable and patient
- Passionate about supporting people with a with a learning disability.
As a Mencap visitor you will:
- Have the opportunity to help make a difference to the life of the person you visit
- Receive a personalised volunteer induction and training
- Have agreed out of pocket expenses reimbursed
- Meet new people
- Get on-going support, and feel appreciated and valued
About Mencap
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
If you have questions about volunteering with Mencap, please don’t hesitate to get in touch.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a friendly, patient befriending volunteer to visit a lovely gentleman in New Southgate. He is keen to find an attentive listener who will show an interest in hearing his imaginative stories and will giggle at his jokes. He would love for someone to accompany him to McDonalds for a treat, to join him in a bit of music trivia, or sometimes for just a cup of tea and a chit chat.
We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.
This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.
In this role you will spend quality time with the person you visit and could do a range of different activities like:
- Sitting and having a chat
- Checking in on their well- being
- Going out to a local café/pub for a meal/drink
- Take part on community activities like visiting a place of interest, go shopping etc.
- Enjoying a walk
- A craft activity at home
As a Mencap volunteer visitor you will be:
- Friendly and approachable
- Accepting of others who might be different to yourself
- Reliable and patient
- Passionate about supporting people with a with a learning disability.
As a Mencap visitor you will:
- Have the opportunity to help make a difference to the life of the person you visit
- Receive a personalised volunteer induction and training
- Have agreed out of pocket expenses reimbursed
- Meet new people
- Get on-going support, and feel appreciated and valued
About Mencap
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
If you have questions about volunteering with Mencap, please don’t hesitate to get in touch.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERALL PURPOSE OF ROLE
MAIN ACTIVITIES AND RESPONSIBILITIES
Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.
Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.
Work as a team member, taking full responsibility for all shop duties undertaken.
Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.
CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)
Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.
TECHNICAL RESPONSIBILITIES
Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.
OTHER FEATURES OF JOB
Hours of work are according to those agreed between yourself and the Shop Manager.
Opportunity for paid employment in our charity shops.
Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.
LOCATION
South East London Alex TLC charity shop premises.
PERSON SPECIFICATION
EDUCATION, QUALIFICATIONS AND TRAINING
DESIRABLE:
· GCSE, ‘O’ Level or equivalent Mathematics and English Language
· customer service
EXPERIENCE
DESIRABLE:
· Willingness to learn about leukodystrophy and the challenges our beneficiairies face
· charity shop or other retail
WORK BASED COMPETENCIES
DESIRABLE:
· Good customer service skills
· Good telephone skills
· Good writing skill
· Good numerical ability
· Good organisational ability
· Flair for display
· Computer literacy
BEHAVIOURAL COMPETENCIES
ESSENTIAL:
· Motivated
· Honest
· Committed
· Ability to work in a team
DESIRABLE:
· Enthusiastic
· Articulate
· Calm under pressure
· Methodical
· Resourceful
· Commercial acumen
We are only able to accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.


