Volunteer roles

Role: Volunteer Project Manager
Commitment: ~8–12 hours per month (Flexible / Remote with local Ealing presence)
Status: Startup Phase (Pre-Launch)

The Mission

We have the vision. We have the Founding Board. Now, we need the Architect.

YCAS (Youth Counselling and Advice Service) is currently a concept in development. We are looking for a volunteer Project Manager to lead the charge in taking us from "big idea" to a "live service" that supports young people aged 11–25 in Ealing.

Your Startup Mandate

In this "Day Zero" role, you won't just be managing a project; you’ll be building the project’s engine. You will work directly with our Founder and Founding Trustees to:

• Design the Launch Roadmap: Create and lead the master project plan, including timelines, milestones, and resource needs for a successful launch.
• Coordinate the Founding Team: Act as the "central hub," keeping our Founder, Trustees, and early volunteers aligned and motivated.
• Drive Tactical Execution: Bridge the gap between the Board’s high-level strategy and the day-to-day tasks needed to open our doors.
• Manage Risks: Identify potential "startup bumps" early—like funding gaps or legal hurdles—and develop creative solutions.
• Streamline Systems: Introduce simple, effective tools (like Trello or Slack) to keep our communication lean and efficient.

Who We’re Looking For

• The "Startup Mindset": You thrive in the "blank page" stage and enjoy creating order out of chaos.
• The Organiser: You have professional or volunteer experience in project management (Prince2, Agile, or Lean experience is a bonus but not essential).
• The Communicator: You can translate a founder’s dream into a checklist that volunteers can actually follow.
• Local Passion: You care about Ealing and want to be a part of its youth-support legacy.

Volunteer-Proofing: Our Commitment to You

• Scope Clarity: We won't expect 40 hours of work. We need focused leadership, not "busywork".
• Empowerment: You will have the authority to run the project on a day-to-day basis within agreed board tolerances.
• Support: You’ll have direct access to the Founder and a Board of Trustees ready to back your decisions.
• Flexibility: We work around your professional and personal life.

What’s In It For You?

• Founding Credit: You will be the person who "launched" YCAS—a powerful addition to any professional portfolio.
• Leadership Growth: Rare experience managing a charity from its literal inception.
• Impact: Seeing a service open its doors because of the roadmap you built.

How to Apply

Please send your CV and a Covering Letter (max 1 page) explaining why you are the right "Architect" to help YCAS take flight in Ealing.

Job description

Are you driven by purpose over profit, and motivated to design ethical digital systems that connect awareness to meaningful action?

Tell My Truth and Shame the Devil C.I.C. is seeking a Founding Volunteer Marketing Automation & Funnel Specialistto help architect the responsible digital infrastructure that supports our growth.

This is not a high-pressure sales automation role.
It is ethical systems design.

Our C.I.C. exists to confront and expose the realities of childhood sexual abuse (CSA), centre survivor truth and accountability, support young people into economic empowerment, and build community-owned, open-source systems that serve people rather than capital.

We are:

• Values-led

• Anti-capitalist

• Community-driven

• Decentralised by design

We are not here to produce promotional content for clicks alone. We are here to communicate truth responsibly — building trust, inviting participation, and ensuring survivor-centred work is represented with dignity and care.

This role offers the opportunity to help design how a movement grows — responsibly and sustainably.

About the Role

As our Founding Marketing Automation & Funnel Specialist, you will design and maintain the ethical digital workflows that connect campaigns, content, and community engagement.

You will not inherit a finished digital system.
You will help architect it.

Your work will ensure that automation supports participation rather than pressures it. You will design structured, logic-based workflows that guide volunteers, donors, members, and supporters through respectful, safeguarding-aligned digital journeys.

This role blends technical configuration with strategic thinking. You must be comfortable building systems, analysing performance, documenting processes, and collaborating with marketing and leadership teams.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience or strong working knowledge of CRM and marketing automation platforms.

• Understanding of digital funnels and lifecycle journeys.

• Ability to design structured, logic-based workflows (triggers, conditions, segmentation).

• Experience integrating digital systems (email, forms, website, CRM, databases).

• Understanding of digital performance metrics (conversion, retention, engagement rates).

• Ability to document systems clearly and transparently.

• Confidence troubleshooting and improving technical workflows.

• Willingness to work within safeguarding, GDPR, and ethical data frameworks.

• Ability to collaborate with copywriters, analysts, and campaign leads.

• Equivalent professional or voluntary experience accepted.

Desirable / Can Be Developed

• Experience working in non-profit, CIC, or community-led organisations.

• Experience supporting fundraising or awareness campaigns.

• Familiarity with retention, lifecycle, or supporter journey design.

• Experience using tools such as Mailchimp, ActiveCampaign, HubSpot, Zapier, Salesforce, etc.

• Ability to analyse performance data and adjust workflows strategically.

Qualifications

Formal qualifications are not required.
Equivalent practical experience in marketing automation or funnel systems is highly valued.

Main Responsibilities / Key Duties

• Design, develop, and maintain automated workflows linking campaigns, email systems, forms, and databases.

• Build digital funnels supporting volunteering, fundraising, membership, and community participation.

• Develop logic-based journeys including triggers, segmentation, and conditional pathways.

• Integrate platforms across website, CRM, email systems, and content tools.

• Collaborate with copywriters and campaign teams to align messaging with workflow structure.

• Monitor and evaluate funnel performance using agreed metrics.

• Optimise supporter journeys based on behavioural data and feedback.

• Ensure compliance with GDPR, safeguarding, and consent standards.

• Document workflows clearly and maintain structured systems records.

• Identify inefficiencies and recommend structural improvements.

• Support A/B testing and performance experimentation.

• Flag potential data protection or reputational risks.

• Contribute to building scalable, decentralised digital infrastructure.

• Help define and uphold ethical automation principles within the C.I.C.

What You Gain

• Founding-level experience in ethical marketing automation and systems architecture.

• Leadership exposure in responsible data and infrastructure design.

• Opportunity to build scalable digital systems from the ground up.

• Direct contribution to fundraising sustainability and community growth.

• Cross-functional experience across digital marketing and operational strategy.

• Priority consideration for future paid roles as the C.I.C. scales.

This Role Is Not Suitable If You:

• Prefer low-responsibility or short-term volunteering.

• Are uncomfortable working within safeguarding and trauma-informed frameworks.

• Prefer not to document or maintain systems.

• Dislike collaboration or structured processes.

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation

• A practical discussion about automation systems and funnel design

If you understand that automation must serve dignity before efficiency, and that data must never compromise trust, we want to hear from you.

• Are seeking purely commercial automation or aggressive sales optimisation work.

About Us

Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK. We give survivors, families, and allies the power to speak out, heal, and educate communities through storytelling, outreach, and collective action. We work across all communities, Black, white, Asian, Caribbean, and African, ensuring no survivor feels alone or silenced.

Our CIC operates through a community-driven, volunteer-led structure, built by people who believe in truth, justice, and love as law.

The Role

Volunteer Digital Marketing Director

Responsibilities:

• Design, coordinate, and oversee the CIC’s digital infrastructure during the build and early growth phase.

• Develop and maintain a coherent digital architecture that supports operational delivery across all teams.

• Ensure digital systems align with real working practices rather than forcing teams to adapt to tools.

• Define how digital tools support:

 Volunteer recruitment, onboarding, and management

 Membership and donor journeys

 Fundraising activity and reporting

 Training and learning delivery

 Internal communication and collaboration

• Oversee configuration, maintenance, and appropriate use of core digital platforms, including:

 CRM systems

 Learning platforms

 Internal collaboration and secure storage tools

 Email, automation, and communication tools

• Ensure all systems remain usable for volunteers with varied technical confidence.

• Produce and maintain clear documentation for:

 System setup

 Access and permissions

 Day-to-day use

• Define and manage user access levels across all platforms.

• Implement controls for sensitive data, including survivor-related information and volunteer or donor records.

• Work closely with Safeguarding and Finance teams to ensure lawful, ethical data handling.

• Act as the senior escalation point for digital system issues.

• Coordinate fixes, improvements, or temporary workarounds when platforms are limited or fail.

• Ensure operational continuity during system changes or migrations.

• Produce and maintain system maps, user guides, and SOPs.

• Provide regular updates to leadership on system performance, risks, and capacity.

• Ensure digital systems actively support safeguarding requirements.

• Apply UK GDPR principles, including data minimisation, access control, and retention.

• Escalate digital safeguarding or data risks promptly.

• Help design the long-term digital operating model for the CIC.

• Support transition planning from volunteer-led systems to future paid roles.

• Ensure digital systems are scalable, sustainable, and not dependent on single individuals.

• Make informed decisions on digital tool selection within agreed constraints.

• Approve system configurations and access levels.

• Recommend system changes based on operational need and risk.

• Escalate critical risks related to data, safeguarding, or system failure

What We’re Looking For:

Experience Qualification and Requirements

Essential Technical Competencies

• Practical experience managing digital systems at organisational level.

• Experience configuring and maintaining:

CRM systems

Learning platforms

Collaboration or document storage tools

• Ability to document digital processes clearly for non-technical users.

• Experience managing user access and permissions securely.

• Working knowledge of UK GDPR principles.

• Ability to manage multiple systems and stakeholders at the same time.

• Confidence supporting others without creating dependency.

• Equivalent professional or voluntary experience accepted.

Desirable Competencies

• Experience working in non-profit, CIC, or community organisations.

• Familiarity with open-source or low-cost digital platforms.

• Experience supporting volunteer-led digital operations.

• Qualifications

• Formal qualifications: Not required.

• Professional experience: Equivalent practical experience acceptable.

• Data protection or safeguarding training: Required once in post. Training can be provided.

•  

• Basic understanding of automation or system integration.

• Experience working alongside safeguarding-led organisations.

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Baby Bank Manager leads the operational delivery and structured rebuild of WFRC’s flagship Baby Bank service. This role is critical as WFRC stabilises and restructures following recent operational disruptions. The postholder will oversee volunteer coordination, stock and inventory systems, client service delivery, corporate volunteer engagement, and compliance reporting.

This position requires a strong balance of operational leadership, administrative oversight, and compassionate service delivery, ensuring that the Baby Bank operates efficiently, sustainably, and in alignment with funding and safeguarding requirements.

WFRC operates as a not-for-profit organisation but must function with business-level accountability and sustainability. The Baby Bank Manager plays a key role in embedding structured systems that ensure continuity beyond individuals.

Roles and Responsibilities

• Operational Leadership: Oversee daily Baby Bank operations, manage referrals and appointments, ensure safe and dignified support for families, and gradually scale services in line with capacity.
• Volunteer & Corporate Coordination: Recruit, induct, supervise, and retain volunteers (including structured reviews and scheduling), prevent burnout, and coordinate corporate volunteer days effectively.
• Stock & Service Delivery Management: Manage inventory intake, sorting, storage, safety standards, stock monitoring, and ensure smooth distribution of baby items.
• Administration, Systems & Reporting: Maintain accurate digital records, update databases, support workflow systems, ensure data protection compliance, and track service data for funding and impact reporting.
• Leadership, Compliance & Governance: Attend meetings, communicate with leadership, escalate issues, uphold safeguarding and policy standards, and support overall organisational administration.

Qualifications

• Must be a female candidate living in Wolverhampton (due to the sensitive nature of the role and need for local community knowledge).
• Experience in service coordination, community services, or charity operations preferred
• Experience managing volunteers or small teams but not required
• Strong administrative and record-keeping background
• Basic proficiency in Microsoft Office and digital systems
• Understanding of safeguarding and confidentiality principles

Skills

• Strong leadership and organisational skills
• High attention to detail
• Excellent interpersonal and communication abilities
• Empathy and sensitivity when working with vulnerable families
• Ability to build structure in previously unstructured environments
• Problem-solving and decision-making skills
• Ability to manage multiple priorities in a rebuilding phase
• Accountability and reliability

Volunteer canoe safari and guided boat tour assistant

About The Role

At the Wildfowl and Wetlands Trust we believe that the best way for people to understand and connect to wetlands is to experience them so we bring awe-inspiring nature up close.  You will be directly involved in shaping our visitors’ unforgettable experiences through your warm welcome, your interaction with them and the information that you provide on the canoe safari and guided boat tours. 

Volunteers are an essential part of the WWT team. You’ll get a warm welcome, including information on training, equipment and anything else you need. 

If you are interested in volunteering for WWT but don’t wish to apply online, please email us, or give us a call and leave us a message with your name and number. 

Just to let you know, some of our roles are very popular. To help our teams and minimise disappointment for people kind enough to want to support us, we might take roles down before the closing date if we get a lot of applications. If you do miss a role, or are looking for something particular, you can sign up to opportunity alerts. 

About You

No previous experience is required as training will be provided.  However this role will suit you if you have a love of wildlife and the outdoors and are:

• Confident or experienced in talking to the public
• Able to work in a team of staff and volunteers
• Experienced in a visitor service environment with a strong commitment to excellent customer service
• Experience in canoeing is an advantage.

Please note that unfortunately this role is not suitable for Under 18’s. 

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love volunteering at WWT

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife – talks, walks, webinars, tea and cake…
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life

For more information on this role, and others, and to apply please visit our website. 

We look forward to hearing from you! 

The Children's Book Project is a national charity on a mission to tackle book poverty. We passionately believe that every child should have the opportunity to own a book and have, in the last year, celebrated gifting our 1 millionth book! We are looking for some wonderful volunteers to help us in managing book sorting and packing with a range of amazing corporate volunteers at our three HQs in Birmingham, Leeds and London.

We gift beautiful pre-loved and new books to schools and we gift within prison settings in order to reach children who may not otherwise have access to book ownership.

We are looking for volunteers in Birmingham, Leeds and London able to help us in the running of our book sorting days at each of our three HQs.  Ideally you will be able to commit to 2-3 days per half term.  (We work term-times only).  Our hours are 10am - 2:30pm.

We work with a range of amazing corporate volunteer teams who come to organise, sort and then pack our books in preparation for delivery. These corporate days are always full of energy and fun and we are looking for energetic and passionate people to support these events as Volunteer Coordinators - helping to make sure that there is a warm welcome, a clear plan for the day and that our one-off visitors can contribute productively.

What is required:

• On average, a commitment to 2 days per half term 
• Flexibility to travel to your local HQ for sorting and corporate volunteering days
• A can-do attitude and enjoyment of working as part of a team.

In return, you’ll get to be part of an extraordinary family of volunteers as we make a real and lasting difference to young lives – there is almost an immeasurable benefit to empowering a child to read for pleasure and we believe that no child should be denied access to a book through poverty. We would love your support!

Role: Charity Startup Project Team (Voluntary)
Commitment: ~4–6 hours per week (Shared across the team / Highly Flexible)
Status: Conception to Launch Phase

The Mission

We have the vision and now we need the Engine.
YCAS (Youth Counselling and Advice Service) is a startup in its purest form. We are assembling a high-impact Project Team to work alongside our Founder and Trustees to handle the "heavy lifting" of the next 12 months. This isn't just about giving advice; it’s about doing the work that opens our doors to Ealing’s young people.

The "Launchpad" Agenda

As part of the Project Team, you will divide and conquer the critical milestones of a charity startup.

You will work on:

• The Foundation: Assisting the Board with Charity Commission registration and drafting our first governing documents.
• The Blueprint: Helping to build the "Service Model"—what does a typical day at YCAS look like? How do young people refer themselves?
• The Hub: Researching and scouting for a safe, accessible physical space in Ealing to call home.
• The Voice: Creating our initial "Launch Brand," social media presence, and local community outreach plans.
• The Safety Net: Helping the Safeguarding Trustee develop robust, youth-centered policies and procedures.
• The Fuel: Assisting with initial small-scale fundraising, grant research, and local business partnerships.

Who We’re Looking For

We are building a multidisciplinary team. You don't need to be an expert in everything; you just need to be an expert in getting things done.

We need:

• Organisers: People who love a spreadsheet and a "To-Do" list.
• Communicators: Creative writers or social media whizzes.
• Networkers: People who know Ealing and love talking to local partners.
• Problem-Solvers: Individuals who aren't phased by the "startup" hurdles of a new organisation.

Volunteer-Proofing: How We Work Together

• Modular Tasks: We won't dump a whole project on you. We break things into "bite-sized" missions that fit your schedule.
• The Power of the Pack: You’ll never work alone. You’ll be part of a supportive team that shares the load.
• Defined Launch Date: This role is focused on the conception-to-launch phase, giving you a clear sense of beginning, middle, and end.

​What You’ll Gain

• Startup Pedigree: The rare experience of building a charity from a blank page.
• Skill Diversification: Experience in governance, operations, marketing, and fundraising.
• A Legacy: A seat at the table for the birth of a service that will support thousands of young people for years to come.

How to Join the Team

Please send a short emailwith your CV and a Covering Letter, telling us which part of the "Launchpad Agenda" excites you most and what skills you’d love to contribute. No long forms—just a conversation to see if we’re a match.

YCAS: Helping Ealing’s Youth Thrive from Day One.

Volunteer With Us – Make a Real Difference in East London

Be part of something meaningful across East London, with most activities taking place in Barking and Dagenham. Our volunteers support young people through music, creativity and community projects, from after-school clubs to outreach and local events.

Many roles involve in-person support, particularly community outreach such as flyer distribution and engagement with local residents. For this reason, we are especially looking for volunteers who can travel to Barking and Dagenham regularly.

Current Volunteer Opportunities

Volunteer Youth Workers
Volunteer Social Media Assistants
Volunteer Content Creators
Volunteer Corporate Fundraisers (no door-to-door fundraising)
Volunteer Community Outreach Coordinators
Volunteer Digital Marketers
Volunteer Event Support Assistants
Volunteer Photographers
Volunteer Videographers
Volunteer After-School Club Assistants (Primary age)
Volunteer After-School Club Assistants (Secondary age)

You can select your preferred role and indicate how much time you are able to give on the application form.

What You’ll Gain

• New friendships and local connections
• Valuable skills and hands-on experience
• Stronger confidence and career prospects
• A sense of purpose from giving back
• Improved wellbeing through positive community work
• The chance to contribute to something lasting

If you care about young people, music and community, and want your time to have real impact, we would love to hear from you.

Apply today or get in touch if you have any questions.

ROLE TITLE: Deputy CEO (Volunteer) – Men’s Mental Growth Movement

CATEGORY: Senior Leadership / Deputy CEO / Operations & Strategy

CAUSES: Mental Health / Men

ROLE TYPE: Volunteer (Remote / Flexible)

JOIN MINDSET

MINDSET is building a new model for men’s mental growth — one built on challenge, brotherhood, and action, not waiting rooms. We’re a volunteer‑powered UK CIO with a bold mission and a powerful brand. Now we’re recruiting a Deputy CEO (Volunteer) to help steer the organisation as we scale nationally.

THE ROLE

As our Deputy CEO (Volunteer), you are the Founder and CEO's right hand — a strategic partner, a stabilising force, and a leader who keeps the whole movement aligned. You help run the charity day‑to‑day, shape our long‑term direction, and ensure that every squad, system, and safeguard is built for impact. You report directly to the Founder and CEO (Volunteer).

WHAT YOU'LL DO

• Leadership Across the Movement — Support and mentor Squad Leads (Tech, Admin, Marketing, People, Frontline) to ensure cohesion, clarity, and momentum.

• Strategic Delivery — Turn vision into executable plans, ensuring our mission, programmes, and partnerships move forward with discipline.

• Operational Stewardship — Strengthen internal systems, rhythms, and processes so a fast‑moving volunteer organisation stays aligned and accountable.

• Governance & Safety — Work closely with the Safeguarding Lead and Admin Lead to uphold gold‑standard UK CIO governance, safeguarding, and compliance.

• Partnerships & Growth — Identify opportunities for collaboration, funding, and expansion that help us reach more men across the UK.

• Deputise for the CEO — Step in for the Founder and CEO (Volunteer) when required, ensuring continuity of leadership and decision‑making.

WHO YOU ARE

• A senior leader with experience as a Deputy CEO, COO, MD, or equivalent, confident in both strategy and operations.

• Someone who thrives in start‑up environments and can bring structure without slowing momentum.

• A leader who balances action‑first energy with compliance‑first safety, especially in a men’s wellbeing context.

• A volunteer who wants to be a founding pillar of a national movement helping men grow, not just cope.

• Calm under pressure, values‑driven, and committed to building a culture of challenge, care, and accountability.

COMMITMENT

This is a volunteer role with no set hours. While we’d ideally appreciate 4–8 hours per week, we are fully flexible around your life commitments. You are free to stop volunteering at any time. The role is fully remote.

APPLY

Send your up‑to‑date CV and tell us about a leadership role where you helped take an organisation from early‑stage to scale, and why you’re ready to help build a movement that helps men thrive through challenge, connection, and growth.

ROLE TITLE: Chief Operating Officer (Volunteer) – Men’s Mental Growth Movement

CATEGORY: Senior Leadership / COO / Operations

CAUSES: Mental Health / Men

ROLE TYPE: Volunteer (Remote / Flexible)

JOIN MINDSET

Vision is nothing without execution. MINDSET is a start-up action‑first, volunteer‑powered CIO that trades clinical “waiting rooms” for real‑world challenge, brotherhood, and growth. We have the mission, and the brand. Now we need a Chief Operating Officer (Volunteer) to run the engine room and turn ambition into impact.

THE ROLE

As our Chief Operating Officer (Volunteer), you are the operational heartbeat of the movement. You translate the Founder and CEO's vision into systems, structure, and momentum. You’ll help lead our start‑up charity with clarity and discipline, ensuring our growth is scalable, safe, and high‑impact. You report directly to the Founder and CEO (Volunteer).

WHAT YOU'LL DO

• Squad Leadership — Mentor and coordinate our Squad Leads (Tech, Admin, Marketing, People, and Frontline) so every team moves with purpose.

• Operational Excellence — Build and maintain our “Mission Roadmap,” ensuring strategy becomes action and action becomes measurable results.

• Governance & Compliance — Partner with the Safeguarding Lead and Admin Lead to uphold gold‑standard UK CIO governance and safeguarding practice.

• Strategic Growth — Spot opportunities for partnerships, funding, and expansion that strengthen our national movement for men’s wellbeing.

• Systems & Structure — Shape the processes, rhythms, and culture that keep a fast‑moving volunteer organisation aligned and accountable.

WHO YOU ARE

• A seasoned leader, COO, MD, or senior operator who knows how to build teams and scale organisations.

• Someone who can balance action‑first energy with compliance‑first safety.

• A volunteer who wants to be a founding pillar of a national movement helping men grow, not just cope.

• A calm, structured presence who thrives in start‑up environments and loves turning vision into reality.

COMMITMENT

This is a volunteer role with no set hours. While we’d ideally appreciate 4–8 hours per week, we are fully flexible around your life commitments. You are free to stop volunteering at any time. The role is fully remote.

APPLY

Send your up‑to‑date CV and tell us about a team you’ve taken from start‑up to scale, and why you’re ready to help men thrive through challenge, connection, and growth.

Supporting Chapter Manager - Volunteer Role

About Make A Smile

Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Trustees and Officers are essential to keeping the charity running smoothly across the UK, helping us “bring smiles to the faces of so many children.” 

About the Role

The Supporting Chapter Manager plays a vital role in strengthening Make A Smile’s chapters across the UK. You will identify chapters that are struggling, assess their needs, and provide hands‑on support to help them rebuild, grow, and thrive. This role directly protects the continuity of the charity in key areas and ensures no chapter is left behind.

Key Responsibilities

You will take a proactive, leadership‑focused role in supporting and revitalising chapters. Responsibilities include:

● Assessing chapters regularly to understand their challenges and support needs.

● Providing hands‑on intervention for struggling chapters, focusing on recruitment, events, and wardrobe.

● Leading chapter overhauls when needed, including stepping in as temporary President if required.

● Supporting committee members, rebuilding enthusiasm, and setting clear action plans.

● Monitoring committee engagement and escalating concerns to the Chair when necessary.

● Ensuring struggling chapters focus on the “Golden Triangle”: wardrobe, trained volunteers, and events.

● Collaborating with the Wardrobe Manager, Recruitment Manager, and Events Manager for specialist support.

● Encouraging an “upwards spiral” of volunteer engagement, recruitment, and event quality.

● Reporting chapter progress and concerns at monthly Charity Leadership Meetings.

Skills and Qualities We’re Looking For

This role suits someone who is proactive, organised, and passionate about helping teams succeed. You’ll thrive if you bring:

● Strong leadership and people‑management skills.

● Confidence in motivating and supporting volunteers.

● A solution‑focused mindset. 

● The ability to stay calm and structured when chapters are under pressure.

● Willingness to step in hands‑on when needed. Posting on social media, organising events, messaging volunteers, etc.

● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Act in the best interests of Make a Smile… Enjoy it!”). 

Time Commitment

Trustees and Officers are expected to contribute around 4 hours per week to their role. This includes chapter assessments, communication, meetings, and hands‑on support.

Training and Support

You will receive:

● Full Trustee Training (online).

● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).

● Guidance from the Chair and other Trustees.

● Access to the Supporting Chapter Guide and President training materials.

● Opportunities for personal development through CPD and charity-funded training.

What You’ll Gain

● Leadership experience in a national charity.

● Skills in team support, crisis management, and organisational development.

● A meaningful role where your work directly keeps chapters alive and thriving.

● The chance to shape the future of Make A Smile and support volunteers across the UK.

● The joy of knowing your efforts help bring magical experiences to children.

Safeguarding and Eligibility

Trustees and Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.

How to Apply

To express your interest, please send across your CV along with a short message outlining your experience and why you’d like to support our chapters.

We welcome applicants from all backgrounds who share our passion for helping children smile.

Corrie Energy Partners is building a revolutionary solar tracker that increases energy yield, reduces costs, and enables dual-use land, specifically designed for northern climates.

One of the most significant obstacles to Net Zero is the massive waste of solar potential in the northern 40% of the global market. Above 40° latitude, traditional "static" panels squander 10% of total solar potential because they cannot follow the sun’s path. As a high-stakes hardware venture moving from R&D to commercial scale, the challenge is building the operational "muscles" required to turn technical success into a global market leader.

Our patented Latitude40 tracker solves the "tracking gap" by radically rethinking solar kinematics for northern regions. It unlocks up to 30% more energy per panel than static arrays and generates power during high-value peak hours when demand is highest. Our design reduces mechanical loads by 90% to ensure a 25-year lifespan in harsh conditions, while our proprietary firmware transforms solar arrays into intelligent, grid-responsive assets.

Role Overview:
We are looking for a mission-driven Manufacturing & Supply Chain Advisor to lead our transition from prototype to a scalable UK operation. You will be instrumental in securing the partners and certifications required to move our hardware from a proven invention to a commercially "bankable" global asset.

Key Responsibilities:

• Partner Sourcing: Identify and qualify UK steel fabrication partners of the right scale for our patented tripod frames.
• Commercial Negotiation: Develop and negotiate Heads of Terms that motivate suppliers while maintaining our production flexibility.
• Grants & Support: Navigate the UK manufacturing landscape to secure complementary support and grants (e.g., Made Smarter).
• Cost Optimization: Support Design for Manufacture (DfM) discussions to drive our reduction in production costs.
• Certification: Ideally, advise on UKCA certification for consumer market readiness and update the technical file to reflect this.

About You:

• Experienced in the solar sector or comparable steel-product manufacturing.
• Proven track record in UK manufacturing partner sourcing and cost reduction.
• Strong commercial background in negotiating supply agreements and Heads of Terms.
• Knowledge of the UK grant landscape and UKCA/CE certification processes.

Commitment & Impact:

• The Commitment: A part-time, unpaid remote volunteer role. We expect ~6 hours per week for 6 months.
• The Impact: You will be de-risking a groundbreaking technology that captures the "missing" 30% of the world's solar potential.
• What You Gain: Direct influence on the commercialization of deep-tech IP, working alongside a founding team with a 90-year track record in energy exits.
• Flexibility: We offer fully flexible meeting times to suit your professional schedule.

Minimum Hours per Week:

4-6 hours per week

Duration:

6+ months

HERVEG.05 helps women and youth farmers grow nutritious food, raise poultry, and increase income sustainably.

HERVEG.05 addresses the critical issues of malnutrition, food insecurity, and poverty in Tanzania, which ranks among the top 15 countries globally for child stunting. Smallholder farmers, who produce the majority of the country's food, frequently lack the training and tools necessary to overcome poor soil fertility and climate-driven challenges. This creates a devastating cycle of low productivity and worsening hunger that permanently affects the development of millions of children.

The solution is a practical, climate-smart pathway designed for rural realities. HERVEG.05 utilizes a "Mobile layaway" system allowing farmers to purchase seeds and poultry inputs incrementally via phone. Their model includes hands-on training and last-mile delivery of inputs directly to remote village groups. By providing "Nutri-Reach Bundles"—which combine poultry, biofortified maize, and vegetables—the startup creates a circular economy. Poultry manure improves soil, biofortified crops fight malnutrition, and improved storage reduces waste. This integrated system builds resilience against climate change while simultaneously boosting family income and health.

We’re looking for a Food Security & Impact Data Analyst to help us analyse already collected field data from our poultry and food security programme and transform it into clear, internationally credible results.

This role is for someone who can take data from raw datasets to final impact evidence, analysis, interpretation, and storytelling.

You will work on analysing Household Hunger Scale (HHS) and Coping Strategies Index (Last 7 Days) data, assess programme impact, and develop a strong proof of concept showing how our work improves food security and livelihoods.

This role is for someone who:

1. Understands how to analyse Household Hunger Scale (HHS) using FANTA / FAO / WFP methodology and can correctly score and classify hunger levels.
2. Can calculate the Reduced Coping Strategy Index (rCSI) confidently.
3. Knows how to apply severity weighting and analyse frequency × severity relationships.
4. Can interpret household food stress levels beyond simple numbers.
5. Understands emergency coping vs stress coping behaviours.
6. Clearly understands food access vs food availability dynamics.
7. Recognizes seasonal food insecurity patterns in rural communities.

Has strong experience using data analysis tools such as:

• Advanced Microsoft Excel (data cleaning, pivot tables, indicator calculations)
• SPSS, Stata, or R for statistical analysis
• Data visualization tools such as PowerPoint, Power BI, or Tableau to present findings clearly

Can clean datasets, interpret findings, and translate technical analysis into clear narratives and visuals. Has experience analysing agriculture, livelihood, or food security programmes.

Enjoys turning data into stories that donors, partners, and communities can understand. We have already completed data collection. What we need now is someone who can take the process to completion by delivering:

• A clear Narrative Impact Report.
• A simple slide-based Impact Presentation.
• A strong Proof of Concept report demonstrating programme outcomes.

If you believe data should not sit in spreadsheets but should prove real change for farmers, women, and youth, this is your space. If this sounds like you, we encourage you to apply.

Minimum Hours per Week:

10+ hours per week

Duration:

1-2 months

Customer Service / Receptionist Volunteer

We’re looking for a friendly volunteer in our Guildford office on Wednesdays to be the first point of contact for our clients coming in seeking advice.

 What will you do?

• Complete an introduction to Citizens Advice South West Surrey (CASWS)
• Complete required training for your role
• Provide a customer facing reception service to clients who drop in to see us in our Guildford office, including:
  • Ensuring relevant forms are completed
  • Assigning clients to Advisers for more detailed support
  • Booking appointments
  • Monitoring the flow of clients in the drop in
  • Assist clients with form filling
  • Complete day sheets
  • Scan and upload documents to case recording system
  • Write up notes on case recording system
  • When the drop-in service is at full capacity, ensuring that you understand the clients’ issue and support them by providing information, signposting them to another more appropriate organisation or asking them to attend another CASWS drop in.
• Complete administrative duties including:
  • Monitoring emails
  • Processing client enquiries both by email and phone
  • Sending out appointment information
  • Provide Advisers with admin support, where required
  • Other ad hoc tasks to support the day to day running of our service

What’s in it for you?

• gain and build on valuable skills and experience such as communication, IT skills and working in a team
• increase your employability
• contribute to the smooth running of the advice service which makes a real difference to peoples’ lives
• work with a range of different people, independently and in a team.

And we’ll reimburse expenses too.

What do you need to have?

You don’t need specific qualifications or skills, but you’ll need to:

• be friendly and approachable
• be non-judgmental and respect views, values and cultures that are different to your own
• have good IT skills
• be calm under pressure
• be able to demonstrate resilience with challenging clients
• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
• be willing to undertake training in your role

How much time do you need to give?

We're looking for someone who can volunteer on Wednesdays, ideally between 9am and 4pm, though we are happy to discuss volunteering between 9.30am and 3.30pm as well.

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

Interested?

If you are interested in becoming a customer service volunteer / reception volunteer and would like to discuss ‘what you will do’ and how we can support you, please get in touch. To express interest and for an Application Pack, please email us. You can find more information on our website - just follow the link from here.