Volunteer roles

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton dedicated to empowering women and families facing challenging situations. Through services like our Baby Bank, charity shop, and community support programmes, we help provide essential care, dignity, and stability to those in need.

We are now looking for a committed Volunteer HR Admin Support to help strengthen our recruitment and onboarding processes and ensure we continue delivering consistent, high-quality support to our community.

Role Overview

As a Human Resource Admin, you will support the Operations Manager in managing recruitment and onboarding activities for volunteers and team members. This is a great opportunity to gain hands-on HR and admin experience in a meaningful charity environment.

Key Responsibilities

• Post volunteer and team role advertisements
• Screen applications and shortlist suitable candidates
• Coordinate interview schedules with hiring managers
• Conduct initial screening calls (if assigned)
• Maintain applicant tracking sheets and recruitment records
• Support onboarding of new volunteers (documents, SOPs, system access)
• Follow structured recruitment workflows
• Provide weekly recruitment updates to the Operations Manager

What We’re Looking For

• Strong communication and organisational skills
• Attention to detail and ability to follow structured processes
• Basic experience or interest in HR, admin, or recruitment (preferred but not essential)
• Comfortable using Google Drive, Sheets, and online tools
• Professional, reliable, and confident working independently

Volunteer Benefits

• Valuable experience in HR and recruitment
• Opportunity to support a meaningful cause
• Develop administrative and coordination skills
• Gain experience working in a structured charity environment

Important Volunteer Expectations

• Minimum 12 hours per week commitment
• Consistent attendance for agreed shifts
• Professionalism and confidentiality at all times
• Clear communication about availability
• Team collaboration and safeguarding awareness

Make a Real Impact

Your support will directly help us recruit and onboard volunteers who deliver essential services to women and families in need.

Apply now and become part of a mission-driven team making a real difference in the community.

Although words are important what so often speaks to our guests is our love and service. They see Jesus through our acts of service and willingness to put others before ourselves. We seek to build a sense of community where people feel they are coming into our family and our home. Our resident community are an essential part of that welcome, that sense of family.

What sort of person are we looking for?

Someone who above all else wants to grow in their own faith and help others to do the same. You need to have a sense of calling to be here – ie a sense that this is where God wants you at this time. You are joining a community and need to be committed to meeting and seeking God as a community and wider team. You will need to be willing to serve and help out wherever needed although we do seek to place people on the teams they are most suited to, not just where there is a need.

What do we ask of you?

We ask for 30 hours service each week. Often this involves housekeeping, washing up, laying tables, serving at meal times, spending time with guests, helping welcome guests or covering reception. It may also involve helping in the gardens or painting. You will expected to join in with times of prayer and worship together as a community and spend time on your own regularly praying and reading the Bible. Depending on your age, confidence and experience you may be asked to lock up a couple of evenings a week and be on-call.

What do we offer you?

We offer a supportive and prayerful environment and if you feel it would be helpful, coaching or mentoring. We offer times of worship and prayer as a team and resident community. Accommodation and meals are provided and a small allowance to cover essentials. You will have two days off a week and additional time off for holidays. This is an ideal ‘time out’ to give you time to reflect on where God may be leading you next and how he may want you to grow.

How long can I come for:

We ask that people come for a minimum of 6 months as it takes time to settle in. We would normally suggest a maximum of one year initially with the possibility of extending this where appropriate.

How do I apply?

Visit our website for more information or give us a call. 

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton, dedicated to supporting, empowering, and advocating for women and children. We help women facing crisis or challenging circumstances by encouraging independence, confidence, and self-reliance.

One of our flagship services is the Wolverhampton Baby Bank, which supports families with children aged 0–3 by providing essential items such as nappies, clothing, bedding, toys, and other baby necessities, along with access to community support services.

Role Overview

We are looking for a dedicated and compassionate Baby Bank Manager (Volunteer) to oversee the daily operations of the Baby Bank onsite. This role is central to ensuring smooth service delivery, excellent client support, and effective coordination of staff and volunteers.

You will be the key point of contact for families accessing the Baby Bank and will help ensure all services are delivered efficiently, respectfully, and in line with safeguarding and organisational policies.

Key Responsibilities

• Manage the day-to-day operations of the Baby Bank onsite
• Serve as the main point of contact for families and visitors
• Handle incoming phone calls, emails, and general inquiries professionally
• Conduct initial client intake and gather required information
• Schedule appointments and coordinate service delivery
• Maintain accurate records of clients, referrals, and appointments
• Support and supervise volunteers working within the Baby Bank
• Ensure smooth coordination between staff, volunteers, and partner organisations
• Maintain secure filing systems (digital and physical)
• Monitor stock levels and report supply needs
• Ensure compliance with safeguarding, confidentiality, and data protection policies
• Escalate urgent or sensitive cases to senior management

What We’re Looking For

• Strong communication and interpersonal skills
• Experience in administration, customer service, or office coordination (preferred not essential)
• Ability to manage multiple tasks in a busy environment
• Compassionate, respectful, and client-focused approach
• Confident handling phone and email communications
• Good organisational and time management skills
• Basic IT skills (Microsoft Office, email, spreadsheets)
• Ability to work independently and take initiative
• Commitment of minimum 12 hours per week onsite

Volunteer Requirements

• Must attend onsite shifts consistently
• Complete induction before starting
• Participate in a 6-week review for ongoing placement
• Maintain confidentiality and professionalism at all times
• Follow safeguarding and organisational procedures
• Communicate availability clearly and in advance when possible

What You’ll Gain

• Leadership experience in a real community service environment
• Hands-on experience managing operations in a charity setting
• Opportunity to make a direct impact on families in need
• Development of management, coordination, and communication skills
• Experience working within a structured nonprofit organisation

Make a Difference

As a Baby Bank Manager, you will play a vital role in supporting vulnerable families and ensuring children receive essential care items with dignity and respect.

Apply now to join WFRC and help us strengthen our community support services.

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton, dedicated to supporting, empowering, and advocating for women and children. We help women facing crisis or challenging situations by encouraging independence and providing practical community support services.

Our flagship project, the Wolverhampton Baby Bank, supports families with children aged 0–3 by providing essential items such as nappies, clothing, bedding, toys, and other vital baby supplies.

Role Overview

We are looking for a detail-oriented and reliable Listing Associate (Volunteer) to support the Baby Bank operations onsite.

In this role, you will be responsible for accurately recording, organizing, and photographing donated items to ensure our inventory system is up to date, well-organised, and visually documented for efficient distribution.

This is a great opportunity for someone who enjoys structured work, has an eye for detail, and wants to contribute to a meaningful community service.

Key Responsibilities

• Record all approved donated items into the inventory system
• Categorize items by type, size, age range, and condition
• Take clear and consistent photographs of items for listing purposes
• Ensure all items are correctly labeled and stored in designated areas
• Update stock levels and item status in tracking sheets or inventory tools
• Coordinate with the sorting team to verify item condition before listing
• Maintain organised digital folders for item photographs
• Flag missing, damaged, or mismatched items to the Team Lead
• Follow all operational SOPs for data entry and documentation

What We’re Looking For

• Strong attention to detail and accuracy
• Basic experience in admin, inventory, data entry, or photography (preferred but not essential)
• Comfortable using Google Drive, Excel, or similar tools
• Basic photography skills (clear, well-lit, consistent images)
• Good organisation and time management skills
• Ability to follow structured processes
• Team player with a responsible and reliable attitude
• Commitment of minimum 12 hours per week onsite

Volunteer Requirements

• Must attend onsite shifts consistently
• Minimum 12 hours per week
• Maintain professionalism and confidentiality at all times
• Follow structured processes and SOPs
• Communicate availability clearly
• Work collaboratively with the team
• Report any issues or concerns to the Team Lead

What You’ll Gain

• Practical experience in inventory, operations, and digital listing
• Hands-on photography and data management experience
• Experience working in a structured charity environment
• Opportunity to support families in need directly
• Development of organisation, admin, and technical skills

Make a Difference

Your work will help ensure donated baby items are properly organised and distributed efficiently to families who need them most.

Apply now to join WFRC and support our Baby Bank operations with meaningful, hands-on impact.

Key Responsibilities

Recruitment & Onboarding

• Create volunteer role descriptions to define responsibilities and expectations.
• Contact and interview prospective volunteers through emails, calls, and online meetings.
• Conduct onboarding sessions including essential training and orientation.

Operational Management

• Assign volunteers to roles based on skills, availability, and organisational needs.
• Manage volunteer time-off requests and breaks.
• Resolve internal conflicts through mediation and clear communication.

Support & Compliance

• Serve as primary contact for volunteer/staff queries and concerns.
• Monitor health/wellbeing through regular check-ins and welfare assessments.
• Ensure mission alignment by screening applicants against organisational values.

Feedback & Development

• Collect regular feedback via surveys, interviews, and informal discussions.
• Analyse feedback to improve volunteer experiences and processes.
• Maintain records of volunteer performance, attendance, and contributions.

What are we looking for?

• Exceptional interpersonal skills for conflict resolution and relationship management.
• Organisational proficiency to manage rotas, records, and multiple priorities
• Communication expertise in written descriptions and verbal briefings
• Empathetic leadership to support diverse volunteer needs
• Experience in coordination, support, communication, or other relevant areas.
• Lived experience of AuDHD (desired)

What difference will you make?

Volunteers are at the heart of our organisation. The role of Volunteer Coordinator is to ensure effective recruitment, onboarding, and support for volunteers whilst maintaining alignment with our mission and values. 

Looking for an organised, reliable team-player to help coordinate our various events throughout the year. They should be confident in reaching out to prospective vendors and suppliers and be able to work with minimal supervision to achieve a set working outcome. 

What will you be doing?

Event Planning & Coordination

• Support the planning, organisation, and delivery of fundraising and community events from concept to completion.
• Coordinate with venues, suppliers, volunteers, and partners to ensure all event requirements are met.
• Manage event registrations, attendee communications, and on-the-day logistics.
• Attend regular planning meetings and contribute ideas for new fundraising and engagement opportunities.

Volunteer & Stakeholder Engagement

• Recruit, brief, and support event volunteers, ensuring they are well-prepared and motivated.
• Provide excellent supporter care to event participants and guests, responding to enquiries and ensuring a positive experience.

Marketing & Promotion

• Work with the Communications & Marketing team to promote events via social media, newsletters, and other channels.
• Assist in the production of event materials and collateral.

Risk Management & Compliance

• Undertake risk assessments for events, ensuring health, safety, and safeguarding standards are met.
• Ensure all events comply with relevant fundraising regulations, data protection, and charity policies.

Monitoring & Reporting

• Collect and record data on event participation, income, and feedback.
• Support post-event evaluation, preparing reports and suggesting improvements for future events.

What are we looking for?

• Strong organisational and time management skills, with the ability to manage multiple tasks and deadlines.
• The volunteer should have good administration and project management skills to be able to help organise multiple events throughout the year and assist the Team Lead in managing multiple event organisation simultaneously.
• Excellent communication and interpersonal skills, both written and verbal.
• Ability to work collaboratively with volunteers, staff, and external partners.
• Creative, proactive, and detail-oriented, with a positive and flexible approach.
• Comfortable working independently and as part of a remote team.
• Lived experience of AuDHD or neurodivergence (desirable).

What difference will you make?

Our small charity is expanding, and our 2026 strategy involves multiple different events, therefore we are in need of more event coordinators to help make our strategy come to life. 

Grant and Sponsorship Proposals Writer needed to research and apply for funding opportunities.

What will you be doing?

• Grants & Sponsorship Proposals
• Grant Tracking & Reporting
• Additional Supportive Actions

Due to word limit, please refer to role description attached to this opportunity.

What are we looking for?

• Proven experience in grant writing, fundraising, or bid writing (charity sector experience desirable).
• Excellent research, writing, and editing skills with strong attention to detail.
• Ability to interpret funding criteria and tailor proposals accordingly.
• Strong organisational and time management skills.
• Analytical mindset for tracking and reporting on outcomes.
• Commitment to AuDHD UK’s mission and values.
• Lived experience of AuDHD or neurodivergence (desirable).

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference. Through volunteering as an Emergency Responder, you’ll get a huge sense of satisfaction and pride delivering essential first aid and lifesaving clinical care at community and major events in your areas, including at sporting events, concerts, community festivals.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Interviews: - Date, times and location to be advised
If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) - Date, times and location to be advised
• Training for role - Date, times and location to be advised

Closing date for these opportunities is: 29/06/2026

To apply for this opportunity please follow the link below:

At St John Ambulance we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.

If you are successful you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.

• Closing date for these opportunities is: 05/06/2026
• Interviews will take place between date, time and location to be advised
• Inductions and training or this role will take place between date, time and location to be advised

To apply for this opportunity please follow the link below:

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Interviews: - date, times and location to be advised

If you are successful you will need to undertake induction & training for role at these dates:
Welcome Event (Induction) - date, times and location to be advised
Training for role - date, times and location to be advised

Closing date for these opportunities is: 27/04/2026

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Required attends fortnightly Thursday training sessions as well as committing to 80 hours per year of event service.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Interviews: - date, times and location to be advised

If you are successful you will need to undertake induction & training for role at these dates:
Welcome Event (Induction) - date, times and location to be advised
Training for role - date, times and location to be advised

Closing date for these opportunities is: 24/04/2026

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

As a Community First Aider, you will support at local events, provide first aid when needed, and help ensure the safety and wellbeing of others. You’ll be part of a friendly, supportive team, gaining valuable skills and confidence along the way. What you’ll do: * Provide first aid cover at community events * Support public safety and respond to incidents * Work as part of a team to deliver high-quality care * Represent St John in a professional and welcoming way What we offer: * Full training – no previous experience needed * Ongoing development and recognised first aid qualifications * A supportive and inclusive team environment * Opportunities to get involved in a wide range of activities

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Interviews: - date, times and location to be advised

If you are successful you will need to undertake induction & training for role at these dates:
Welcome Event (Induction) - date, times and location to be advised
Training for role - date, times and location to be advised

Closing date for these opportunities is: 31/05/2026

To apply for this opportunity please follow the link below:

Cadet Group Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Must be available every Tuesday 7pm to 9pm, must have already completed Youth Leader training or be willing to undertake as soon as possible

Closing date for these opportunities is: 15/05/2026

To apply for this opportunity please follow the link below:

Cadet Group Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Closing date for these opportunities is: 30/11/2026

To apply for this opportunity please follow the link below: