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Crystal Palace, Greater London (On-site)
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

RSPCA South London Branch

Our charity shop in the heart of CRYSTAL PALACE is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!

As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.

About Our Charity Shop

The shop plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We have positions available on the shop floor and in our stock room or you could volunteer to do a mixture of both.

Volunteer Charity Shop Assistant responsibilities

  • Helping customers in the shop find what they need.
  • Accepting donations of items and money from the public.
  • Processing sales through the till and card machine, including Gift Aid.
  • Sorting through donated items to determine what we can sell.
  • Preparing donated items for sale by steaming and hanging and items.
  • Merchandising stock on the shop floor.
  • Creating attractive shop window displays.

What we are looking for in a volunteer Charity Shop Assistant

  • Friendly volunteers who are confident talking to people.
  • Retail experience would be ideal but is not necessary as full training will be given.
  • We are ideally aiming for someone who is flexible and can offer an ongoing commitment.
  • Good communication and numeracy skills.
  • You will need to be aged 16 or over.

What we can offer you as a volunteer Charity Shop Assistant

  • A way to meet new people and make new friends in your local area.
  • A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
  • An excellent induction and training programme relevant to your role.
  • The opportunity to make a huge difference to the welfare of animals.
  • Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.

How to Apply:

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Please visit our website to learn more about what we do.

We hope you are interested in volunteering for our Crystal Palace store.

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Posted by
RSPCA View profile Organisation type Registered Charity Company size More than 1000
Posted on: 30 November 2025
Closing date: 28 February 2026 at 18:31
Job ref: south London charity shop
Tags: Retail / Sales, Environment / Animal

The client requests no contact from agencies or media sales.