VOLUNTEER: CREATIVE COORDINATOR - 6 MONTHS

VOLUNTEER ROLE ON SHIP: CREATIVE CORDINATOR - 12 MONTHS - STARTS FEBRUARY 2027 - TOGO

Mercy Ships operates two hospital ships that serve communities across sub-Saharan Africa, providing life-changing surgery and healthcare completely free of charge. Each ship spends around 10 months in a country, delivering essential surgeries, post-operative care and training for local healthcare professionals. Our aim is to leave a lasting legacy by strengthening local healthcare systems and increasing medical capacity long after we have departed.

As Creative Coordinator you will: 

• Manage the Creative Team, together with the Communications Director, to provide direction and track the workload/progress.
• Oversee and coordinate the JIRA Resource Request Board as work orders are approved
• Assign requests to the Creative Team and ensure consistent updates are provided and deadlines are met.
• Train and oversee the media liaisons as they schedule, plan and execute Vision Trips and media visits
• Liaise with the Global Brand Director and Global Content Strategist in establishing team priorities and Field Service goals. Based on their input, update and communicate workload documents and tools.
• Work together with the Communications team to identify potential stories and assist them with putting stories together and organizing assets.
• Liaise and build relationships with key personnel from the Hospital, and act as hospital liaison for the Creative Team.
• Represent the Creative Team alongside the Communications Director in planning, meetings, and strategy development among key personnel.
• Orientate all new Creative Team members and assist in training as needed.
• Collaborate with the Creative Team to find new and creative ways to present the message of Mercy Ships.
• Attend and facilitate weekly team meetings in collaboration with the Communications Director.
• Performs other duties as assigned by the Communications Director, e.g., going on patient home visits, transporting Creative Team, etc.
• Due to the ever-changing staffing levels and field service rotations, all staff may be reassigned to temporarily fill roles in other departments in a time of need.
• A minimum commitment of 1 year is required (2 years is preferred).

What You Will Need

• Supportive of Mercy Ships mission and vision and committed to its core values.
• Able to live in and contribute to community life, requiring stable and healthy interpersonal skills.
• Understand and apply servant leadership, work collaboratively with integrity, and demonstrate accountability.
• Clear and professional verbal and written communication skills are required.
• Ability to build relationships and rapport with a diverse team, crew, and stakeholder base.
• Must be flexible and sensitive to language and cultural diversity.
• Must possess excellent organizational skills to keep up to date with patient and project schedules and multiple deadlines.
• Ability to organize information and disseminate and implement concisely.
• Functional working knowledge of Microsoft Office (Outlook, Excel, Word) and adept at using/learning online organization tools quickly and efficiently.
• Ability to troubleshoot minor technical problems related to camera equipment and Adobe Creative Suite is preferred.
• Fluency in English is required. Proficiency in French is beneficial.