Counselling Feedback Volunteer

Remote
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Can you build a rapport with people over the telephone and put them at ease? As a ‘Counselling Evaluation and Feedback Volunteer’ you will be calling people who have recently completed a course of telephone counselling sessions with RNIB’s Sight Loss Counselling Team. Your role will be to conduct a scripted evaluation with them, helping us to understand the impact and improve the delivery of our services to blind and partially sighted people.

 

We are looking for a volunteer who can carry out this role between 9 and 5 weekdays. You can choose whether to break the four hours up over a couple of days during the week or to volunteer on one day.

 

How often will I be needed?

  • 2 Hours per Week

Key requirements

  • This role requires one reference.

Additional location information

  • You will need a laptop or PC and Microsoft Word.

Who this opportunity will suit

Minimum age

  • You must be at least 18 years old to apply

What skills and experience are needed?

  • Ability to support and respond sensitively Ability to use IT equipment and systems
Organisation
RNIB View profile Organisation type Registered Charity Company size More than 1000
Posted on: 01 October 2026
Closing date: 30 December 2026 at 12:52
Job ref: Opportunity -12117
Tags: Advice / Information, Counselling, Blind, Engagement / Outreach, Direct / Supporters