Quality Assurance Reviewer

Role Summary

Roots instructors deliver workshops at university sites across the UK, Ireland, Australia and Canada, and these workshops are recorded so their quality can be reviewed.

Your role at Roots is to review and give instructors honest and constructive feedback based on the Roots Teaching Methodology so that students receive content that is accurate, engaging and transformative. It suits someone who has taught with excellence and can recognise great teaching in others.

Key tasks

• Watching and assessing workshop videos of instructors, focusing on content and pedagogy, engagement, delivery, structure and opportunities for reflection

• Reviewing each workshop against the Roots Quality Assurance Rubric and Teaching Methodology

• Writing clear, actionable feedback using a structured form to help instructors improve their teaching

• Attending weekly team meetings to monitor site progress and raise issues with recordings

• Working with campus coordinators to make sure recordings meet standards, and requesting additional ones where needed

• Supporting educational regional managers in delivering feedback and tracking improvements

What we’re looking for

• Teaching experience, delivered to a high standard of excellence

• The ability to review teaching critically and fairly, and turn observations into practical suggestions

• Strong observation skills and a keen eye for detail

• Confident giving constructive feedback that encourages growth

• Able to prioritise and organise workload

• Comfortable working with teams and stakeholders across multiple locations

• Experience in quality assurance or video-based assessment is a plus, but not required