Services and Support Manager (VOLUNTEER ROLE)

Lockdown ended. Loneliness didn’t.

At SUNSHINE, we're here to help, but we need your leadership behind the scenes.

Ready to Make a Real Impact? Lead Our Community Services!

As a 100% volunteer-run charity, we believe that the best way to fight loneliness and social isolation is by building relevant, engaging, and high-quality services. We call this The SUNSHINE Experience, and it’s about more than just giving your time, it’s about using your expertise to create a legacy.

We are seeking a Services and Support Manager to set up and manage our services, ensuring they are truly co-produced with the people we serve and are fit for purpose. If you are a compassionate leader with a passion for community-led support, we want to hear from you.

What You'll Be Doing:

This is a key leadership role that will directly impact the well-being of our community. You will be responsible for creating, managing, and evaluating our services, with a focus on quality and participant feedback. Your duties will include:

• Strategic Planning: Project-managing the creation and setup of new services that meet the needs of people in London living with loneliness and social isolation.

• Service Management: Overseeing and ensuring the high-quality delivery of our initial programmes, including:

  • Monthly Participants Advisory Group.

  • Monthly Coffee Mornings.

  • Digital Inclusion and Skills Programme (6 weeks).

  • Wellbeing Wednesdays Programme (6 weeks).

  • Fitness Fridays Programme (6 weeks).

  • Personal Trainer Support Programme (12 weeks).

  • Befriending activities and ad-hoc events.

• Team Leadership: Supporting, mentoring, and motivating our coordinators and leads to excel in their roles.

• Monitoring & Evaluation: Ensuring our services are monitored and evaluated, and that we receive consistent feedback from our participants to continuously improve.

• Reporting & Promotion: Reporting back on our services to meet management and funder requirements, including writing compelling case studies and promoting our success stories on social media and other platforms.

Why You'll Love Being a SUNSHINE Services and Support Manager:

• Be a Leader: You will have a direct say in our services' strategic direction and long-term vision.

• Grow with Us: This role offers fantastic professional development opportunities in project management, leadership, and community development.

• Join a Family: You'll be part of a warm, supportive, and passionate community of like-minded people who are dedicated to our mission.

Ready to start your SUNSHINE Experience?

We're excited to see your application and learn how your unique skills can help our community shine. Apply today and become a part of something truly special.

Let’s not forget how lockdown made us feel. Let’s make sure SUNSHINE is always ready to respond—with heart and with structure.

We don't currently have a website as it's in development, but you can find us on social media @SUNSHINEChty.