Hospitality Lead
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Pinnacle Centre
The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.
Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.
Role Summary
You own how people are looked after, how they are welcomed and the small details that decide whether an evening feels generous or thrown together.
Key tasks
1. Catering & refreshments
○ Plan and order catering appropriate to each event, audience and budget.
○ Manage dietary, allergen and halal requirements properly and without fuss.
○ Manage setup, service and clear-down of food and drink.
2. Welcome & front of house
○ Design and run the welcome experience: registration, signage and greeting.
○ Brief front-of-house volunteers on tone and expectations.
○ Look after speakers, sponsors and guests of honour.
3. Suppliers & cost
○ Source and negotiate with caterers and hospitality suppliers.
○ Track hospitality spend against budget and cost per head.
○ Build relationships with reliable local suppliers.
4. Standards
○ Ensure food hygiene and safety requirements are met.
○ Maintain a consistent standard so guests know what to expect from us.
○ Gather feedback on hospitality specifically, and act on it.
What we're looking for
● Hospitality, catering or front-of-house experience.
● Naturally hospitable — you notice when someone has been left waiting.
● Budget-conscious without being cheap.
● Based in Birmingham with regular evening and weekend availability.
● Food hygiene certificate (desirable).
What we have to offer
● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.
● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.
● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.
● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.
● The reward of building something in your city that will outlast all of us.
Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.
Non Charity Employer 