Volunteer Manager Jobs in Belfast
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As Regional Manager you will represent, manage and co-ordinate FoodCycle for your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run their own community meals using surplus food.
You will manage local relationships with venues, community partners, supermarkets and volunteer recruitment channels to enable this to happen. You will continually be looking to increase our impact by working towards targets of increased meals served to our guests, expanding our existing Projects and setting up new ones within Yorkshire and The Humber.
As an excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects.
You will have experience of programme planning, delivery and development including community led/owned programmes. You will also have experience of building relationships with a range of stakeholders, including other charities, local authorities, funders and local champions. A full driving license and access to a vehicle for work purposes is essential for this exciting role.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 20th December, however we will interview candidates as applications come in. We reserve the right to close the vacancy early, and we encourage candidates to apply asap!
Benefits: We offer 26.5 holiday (including Christmas close down) plus bank holidays, and a flexible and friendly work environment. Staff benefit from our private medical package and our pension scheme, available after three months.
This role is home based with frequent travel to projects in Leeds, Sheffield, Hull and Bradford.
FoodCycle is an equal opportunity employer, and we value diversity and inclusion. We are a Disability Confident Scheme member. Please email our Recruitment inbox if you require assistance or adjustments when applying.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
We’re FoodCycle – a national charity that combines volunteers, surplus food and spare kitchen spaces to create tasty, nutritious me...
Read moreThe client requests no contact from agencies or media sales.
Job Title: Camper & Volunteer Recruitment Coordinator - Scotland
Location: Home based in Scotland (Glasgow, Edinburgh or Perth) with extensive travel in the region (Scotland and the Northeast of England) and UK. There will be a requirement of evening and weekend work, including extended working hours as the business needs dictate as well as overnight stays. There is also a requirement to work at our residential camps which means being away from home multiple times anywhere between 3 and 12 nights all around the UK, again with extended working hours.
Salary: £24K per annum
Hours per week: 35
Closing Date: Friday 8th December - Virtual Interviews Monday 18th December
Job Purpose:
Responsible for raising the profile of Over The Wall in the UK to recruit campers and volunteers from Scotland and the North East of England for all services. To develop and manage relationships with referrers, contacts, partners, families and individuals to identify and generate ongoing engagement and recruitment opportunities. Recruitment, selection and training of adult volunteers for the region, to support young people with health challenges and their families who access our services. To work operationally as part of our staff team and with our campers and volunteers at both our residential and virtual activity camps.
Duties and Responsibilities:
· Actively identify potential referrers or sources of recruitment and develop and nurture relationships, acting as the consistent point of contact, support and liaison.
· Undertake focused recruitment to support growth of partnership camps.
· Building and maintaining connections with communities in hard-to-reach areas, areas of high deprivation and ethnic minority communities.
· Advise and support families and build their trust in OTW through your camp experience and knowledge to encourage them to apply for our services and assist them with the application process as required.
· Contribute to OTW’s strategic camper and volunteer recruitment plans and take responsibility for delivering outcomes and meeting agreed camper and volunteer recruitment targets in a timely and appropriate manner, producing progress reports as necessary.
· Identify and maximise opportunities throughout the UK to positively promote and showcase Over The Wall’s services within a range of settings through face to face and virtual engagement, presentations and by other mediums.
· Identify and build strong, long-term relationships with organisations, universities, communities and other potential volunteer recruitment partners and stakeholders to increase volunteer applications.
· Building a network of connections, both at an individual and organisational level.
· Maintain an awareness of safeguarding policy and practice, to ensure the safety of service users.
· Assess and process volunteer applications, references, background checks and interviews in line with the principles of Safer Recruitment.
· Work with the Nursing and Wellbeing Teams to develop a recruitment plan for specialist roles.
· Maintain Over The Wall’s recording and data systems to ensure these are accurate and up to date at all times.
· Regular and extensive travel is required within your designated region and across the UK for face to face meetings, clinical area visits / family liaison, volunteer fairs, facilitate volunteer recruitment selection events across the UK and attendance at events for both professionals and families to increase OTW profile. This will include some overnight stays.
· Attend meetings at OTW Office or other locations in the UK as required.
· Regularly attend OTW residential camps around the UK and virtual camps as part of the operational staff team, working with children and volunteers attending our camps. This would involve long working hours including day / evening and weekends and being away from home for up to 12 nights at a time.
· Manage conflict and volunteer issues including complaints, health, behaviour and safeguarding in the absence of the Head of Volunteer Recruitment.
· Hosting visitor sessions or other events at our residential camps.
· Determine and report on resource and collateral needs to support effective recruitment.
· Undertake any other duties as deemed appropriate by the Head of Camper Recruitment, Head of Volunteering and/or CEO that may be required in accordance with the overall purpose of the job.
· Abide by and comply with all OTW policies and procedures, especially relating to individual areas of responsibility.
Person Specification:
Essential
· Based within Scotland, and with established connections to diverse communities.
· Experience in developing contacts and building successful relationships with organisations and individuals.
· Excellent communicator; both verbally and in writing
· Excellent organisational skills, prioritising and workload management skills
· Experience of working with a diverse range of people
· Flexible with a creative approach
· Flexible in working across other geographical regions as required.
· Experience of working independently and effective time management
· Experience of delivering training to and working with adults in complex environments.
· Experience of working in a goal orientated environment
· Proficient use of email and Microsoft Office suite
· Excellent presentation and public speaking skills both in person and virtually
· Good customer service ethos
· Enthusiastic with a sense of fun
· Ability to work effectively from home.
· Ability to travel regularly throughout the region, stay away from home and attend residential camps throughout the UK.
· Ability to work extended working hours, days, evenings, and weekends to suit the business needs as required.
· Hold a current full driving licence and have use of a car.
Desirable
· Experience and/ or training in the practice of Safer Recruitment and appropriate safeguarding
· Experience of working in a residential camp environment
· Experience of producing statistics and reports
Residential Camp Requirements:
Over The Wall Camps are busy and active environments, which require extended periods of physical activity, and the lifting of heavy and bulky items, whilst maintaining high energy levels for prolonged periods. When required to attend Camp, there may be instances where assistance is needed to set up activities, support the volunteers and the camp programme.
Benefits:
- 6% Employer pension contribution
- 25 days + public holidays
- Flexible working arrangements
Diversity, Equality & Inclusion Statement
We actively encourage applications from the broad spectrum of diversity reflected in our beneficiaries, both in terms of visible and non-visible characteristics. We aim to ensure that regardless of where you are in our community, any difference you have is valued.
Safeguarding Statement
We are committed to Safer Recruitment and REQUIRE a minimum of two professional and independent reference checks, with one of the reference checks being the last or current employer.
Over the Wall is a serious but fun, forward-thinking and creative UK charity that has been transforming the lives of seriously ill children, an...
Read moreAbout the role
The successful candidate for this role will have day-to-day involvement with local branches, to include developing long-lasting relationships with the volunteer network and encouraging participation in raising awareness throughout the region.
About you
- To carry out this role successfully you will have a track record of building and maintain relationships, preferably with volunteer groups.
- You will be the first point of contact for our volunteers and work with them as we go through a period of transition.
- You will have the opportunity to shape processes and procedures in consultation with the Regional Fundraising Manager, Regional Fundraising Officer and Volunteer Development Manager.
- To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
- Whilst the post is homebased, to be eligible for this role you are required to live within Wales.
- To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
- The role will involve travel around Wales and some travel to SSAFA’s head office in London. It is vital that you hold a full driving licence and are permitted to drive in the UK.
- You will be able to show excellent communication skill by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard.
- It is important that you have experience of planning and managing your own workload, with minimal supervision.
- Some work at weekends and outside office hours will be required.
- It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across Wales would be valuable.
- About the team
- The fundraising team work remotely and pride themselves in maintaining a close working relationship providing support as and when required. You will be supported by the Regional Fundraising Manager and work closely with volunteers from the SSAFA branches in Wales, the Regional Fundraising Officer for Wales and the Volunteer Development Manager.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
If you have experience of delivering a successful peer support service or volunteer programme this is a genuinely exciting opportunity to develop a new service for an established patient support charity. Based remotely, but able to travel frequently in and around to London, we are seeking a creative, organised and committed programme manager.
Kidney Care will be working with the London Kidney Network and peer support champions from London NHS Trusts to establish a London-wide kidney peer support service. The ambition is to develop the service to cover the UK.
This is all about connecting people who are living with kidney failure, and applications from people with personal experience of the condition as a patient or carer are encouraged.
This is a new service for Kidney Care UK and the programme manager will be instrumental in scoping and implementing processes and procedures to deliver a compassionate, safe and valued service. The role will also ensure that all volunteers giving their time to Kidney Care UK have a fulfilling experience and will support colleagues across the organisation to confidently engage and support their own volunteers.
Safeguarding
Kidney Care UK is committed to safeguarding and promoting the welfare of children, young people and Adults at Risk and expect all staff and volunteers to actively support this commitment. An DBS check will be required for this role.
About Kidney Care UK
Around 3.5 million people in the UK live with chronic kidney disease (CKD). 68,000 are treated for end-stage kidney failure, relying on dialysis or a transplant to keep them alive. Treatments are gruelling and relentless and impact the patients’ ability to work, maintain social interaction and live the life they choose.
For over 45 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
Promoting better outcomes for people living with kidney disease we actively seek applications from people who live with CKD or who have experience as a family member or health professional.
About the Peer Support Service
The Peer Support Service connects people affected by CKD with a volunteer who shares a similar lived experience. Alongside partners in the London Kidney Network, we will recruit, train and support volunteers to provide a friendly listening ear and share practical information to build confidence in decision making, explore options and make informed choices about a range of issues from treatment to travel. Patients, their families and caregivers will access the service to request a conversation with someone matched on a range of factors which could include treatment modality, location, age and life experience.
This is a new service that the Peer Support manager will establish and shape, working effectively with stakeholders to build a trusted service that patients and healthcare professionals want to engage with. This is very much a hands-on role covering all aspects of delivering the service; creating resources and processes; recruiting, training and stewarding volunteers; promotion, and building relationships with NHS renal units to attract service users; and of course, matching individuals to encourage patients to feel empowered to make choices and manage their condition with confidence.
Applications
Please send your CV and a covering letter demonstrating how you would be perfect for this role.
Applications invited from Monday 27 November to Monday 18 December by 10am.
First interviews by Teams, Thursday 21 and Friday 22 December. A second interview will be held in person at our offices in Alton, Hampshire w/c 11 January 2024.
For over 45 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to...
Read moreThe client requests no contact from agencies or media sales.
This role is home-based and includes occasional travel to our services across England and Scotland.
Reporting into our new Head of Volunteering and Client Engagement, we are recruiting for two Volunteer Development Managers, to join us on initial fixed term contracts for 12 months. If you are a passionate advocate for the impact that volunteers can have and want to join a forward-thinking charity, with the aim of radically improving outcomes for our clients, we want to hear from you.
Working closely with the Head of Volunteering and Client Engagement, you will utilise your extensive knowledge of volunteering to inform and contribute to the development and implementation of a new volunteering strategy. With your strong background in volunteer management, you’ll help us to design, develop and pilot new volunteer opportunities across the charity. The Volunteer Development Manager will also be responsible for delivering a number of projects to help transform and modernise our volunteering offer, leading development and innovation for all of our services.
As well as this, your role will involve:
- Providing advice and consultancy on volunteering to other functions within the charity and with wider sector partners
- Leading on delivery and maintenance of systems and processes to support volunteer involvement
- Developing and revising volunteer policies, procedures and working practices to bring about organisational change in volunteering involvement
- Working with the Learning and Development Team to ensure the charity’s volunteer training programme is strategic, accessible to a wide range of groups and focused on learning, engagement and wellbeing
- Leading on the development and delivery of the charity’s volunteer recognition programme, along with promoting volunteer successes across communication channels, celebrating the impact of volunteers and promoting a culture of shared learning
Your expertise will be instrumental in supporting our services to manage their volunteers effectively and in line with best practice. This is a role that will make a tangible difference to the work that we do and will assist With You in achieving our ambitious goals for volunteering involvement.
Diversity Statement
As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.
As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role.
With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.
Required Skills
We’re looking for substantial experience working within the voluntary sector, as well as experience of leading and managing a voluntary programme. You will have strong knowledge of best practice in volunteer management, with the ability to support colleagues to deliver high quality volunteering experiences.
You will be highly organised, with excellent communication skills and able to manage your time effectively. As part of this role, you will be required to produce and analyse statistics and create reports on volunteer activity, so a keen eye for detail is essential.
We’re looking for collaborative, innovative individuals, who are ready to join With You during a time of pivotal change and exciting developments.
A full job description and person specification is available on request.
About the Organisation
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.
At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.
We provide a free and confidential service without judgement to more than 100,000 people a year.
We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.
We Are With You.
Benefits
- Competitive salary
- 28 days annual leave, plus bank holidays
- 2 days paid volunteer leave per year
- Auto-enrollment into We Are With You’s pension scheme
- Access to a Blue Light Card - giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check.
About We Are With You
Everyone should feel comfortable getting the support they need.
We work and support ...
Read moreThe client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title: Business Manager.
Hours: Flexible working. Estimated 10-24 hours per week, including evenings and weekend. Location: Remote.
Contract Term: Start January 2024. Fixed term contract subject to performance.
Contract Value: £30,000 per annum pro rata.
First Interview Date: 04/12/23 online, date subject to change.
Job Purpose: A dedicated and experienced business manager to play a crucial role in managing financial operations, institutional growth, ensuring compliance, and contributing to the overall success of BIMA. If you have a passion for financial management and supporting healthier communities, we encourage you to apply.
Key Responsibilities:
● Financial Management: Oversee day-to-day financial activities, including budgeting, forecasting, and cash flow management. Monitor and analyse financial reports to provide insights and recommendations to leadership. Hold responsibility for financial growth.
● Compliance: Ensure compliance with relevant financial regulations and reporting requirements. Coordinate with relevant external partners to perform duties and uphold organisational responsibilities.
● Budgeting and Planning: Collaborate with leadership and project teams to develop and manage annual budgets aligned with organisational goals. Provide financial guidance and policies to support strategic planning initiatives.
● Grant Management: Track and report financial information related to grants, ensuring proper utilisation and compliance with grant terms. Work closely with project teams to align financial activities with grant objectives.
● Business Development: Identify income streams within existing work and create new opportunities that create sustainable revenue for the organisation. Research market opportunities and create a network of contacts to drive growth of the business.
● Donor Relations: Provide financial information and reports to donors and membership, fostering transparency and accountability. Assist in the development of financial proposals for grant applications, sponsorships, and fundraising activities.
● Team Collaboration: Collaborate with BIMA teams and leadership to ensure financial considerations are integrated into decision-making processes. Be flexible to the demands and nature of volunteer-led initiatives and high impact work.
Qualifications:
● Bachelor’s degree in accounting, finance, or a related field. Formal further qualifications (e.g. in accounting or business) would be advantageous.
● Proven experience in financial management, preferably within the non-profit sector. ● Strong knowledge of accounting principles, budgeting, and financial reporting.
● Excellent communication and interpersonal skills.
● Proficiency in financial software and Google Workspace software.
● Enthusiastic team player who is able to build effective working relationships.
To apply please submit an application on the job listing site(s), or email your CV and a short covering letter (maximum 250 words) detailing why you would be suitable for the role to our info email.
Rolling interviews will be conducted until a suitable candidate is appointed.
The British Islamic Medical Association (BIMA) brings together Muslim healthcare professionals in the United Kingdom as one. BIMA is independen...
Read moreThe client requests no contact from agencies or media sales.
Are you passionate about God’s word and share Wycliffe’s vision of a world where everyone can know Jesus through the Bible?
The Church Relations team feel incredibly privileged to spend our days building partnerships with churches that are passionate about the Bible. We believe that everyone, wherever they live and whatever language they speak, has a right to know what God is saying to them.
- Salary: £40,000 – £42,000 + benefits.
- Location: Home-based.
- Terms of appointment: Full-time Permanent.
- Closing date: Monday 4 December at midday
- Interview date: 14 December, held in Oxford
Key responsibilities:
- Develop and implement a regional church engagement strategy to deliver increased prayer, income and mission partners (members) throughout the region of London and the South East.
- Recruit, train and supervise new and existing volunteer speakers in the region.
- Assist in the recruitment of new Wycliffe mission partners (members).
Benefits:
- 33 days annual leave, including bank holidays (pro-rata)
- Up to 5 days additional leave to serve on the Board of an external organisation
- Fully paid-for professional development opportunities.
- Competitive contributory pension scheme
- Non-contributory life assurance scheme, incorporating an employee assistance programme with a 24/7 helpline for support on a range of emotional and practical issues
- Tax-free home-working allowance
- Family-friendly employer
- Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
- Hot-desking facility at Oxford office
This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).
An application pack containing more information and the job description for the role is available.
1 in 5 people worldwide are still waiting for the Bible to be translated into the language they understand best. That’s 1.5 billion peopl...
Read moreThe client requests no contact from agencies or media sales.
The Fundraising team is a small but mighty national team. Income is generated through High Net-Worth Individuals, Corporate Partnerships and Trusts & Foundations. Our Corporate Partnerships function is led by a Senior Manager along with a Volunteering & Partnerships Manager and Fundraising Officer.
Many of our Corporate partners are multi-year and strategic. 2023/24 will see MyBnk continue to grow, raising £4m and beyond as we build our national team and deliver more expert-led financial education through our award-winning programmes.
The Corporate Partnerships Manager will lead several existing corporate partnerships to ensure that they deliver significant impact, engage staff, and raise awareness of the importance of quality financial education across the UK. Staff engagement and senior stakeholder management will be key deliverables in addition to fundraising product innovation and maintains MyBnk’s high partnership retention rate.
The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
From this investment we’re looking for multiple people to provide a high quality, local volunteer support service in various roles across England. Volunteers are vital to Parkinson’s UK; they provide highly valued support and services through local branches, groups, and cafes. These rewarding roles provide the opportunity to work directly with volunteers, together making a positive difference to the lives of people affected by Parkinson’s.
We have the following roles available:
Cheshire and Merseyside (28 hours per week, £26,618.54 per year)
Kent and East Sussex (25 hours per week, £23,766.55 per year)
Dorset, Somerset and Bath (28 hours per week, £26,618.54 per year)
London (28 hours per week, £26,618.54 per year)
Nottinghamshire, Lincolnshire, Northamptonshire (35 hours per week, £33,273.17 per year)
Herefordshire, Worcestershire, Warwickshire, Birmingham (28 hours per week, £26,618.54 per year)
North and West Yorkshire (25 hours per week, £23,766.55 per year)
About the role:
You’ll act as the main point of contact and support for volunteers in local branches, groups, and cafes. As part of an integrated regional team you’ll contribute to shared plans and priorities. Working remotely and in person, you’ll provide the highest quality customer care and support volunteers in line with the charity’s governance requirements, as well as our policies and procedures. You’ll provide high quality business support to colleagues to promote volunteering opportunities and bring volunteers together in the local community.
What you’ll bring:
- Strong volunteer support skills and an ability to work in a user-focused and inclusive way
- Experience of volunteer recruitment, induction and training
- Ability to manage and prioritise own workload whilst working collaboratively across a dispersed team of colleagues and volunteers
- Proven ability to take a solution focused approach, supporting with queries raised by volunteers
- Ability to confidently support group volunteers with budgeting, forecasting and financial reporting
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
The successful candidates will be required to
- have an enhanced Disclosure and Barring Service (DBS) check; if you don’t have a current DBS check, you will be required to apply for one - refusal to do so will result in the offer being withdrawn
- live in the area covered by the post and be able to travel when needed within the area and occasionally further afield
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We are looking for a strategic team leader with energy and experience of leading through change – someone who has a passion to achieve Home for Good’s mission to find a home for every child that needs one. You will need to be able to lead a team of staff and volunteers to better evidence impact and learning from our core business activity and ensure we’re on track to achieve our desired impact for children. You will be joining Home for Good at an exciting time as we celebrate our 10-year anniversary, launch an 18-month integrated campaign and embed a new digital strategy to improve our reach and impact to better tackle the scale of the problem we seek to address.
Home for Good exists to find a home for every child who needs one. We want every child to have a stable, loving home where the...
Read moreThe client requests no contact from agencies or media sales.
We have an exciting opportunity for you to join us as the Operations Manager for a new Fraud Peer Support Pilot Project to be be delivered in South London, Kent and Sussex. This vacancy is full-time, working 37.5 hours per week, home-based with travel required throughout the region.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
We are looking for an experienced manager who can demonstrate the ability, passion and determination to lead all aspects of an effective and innovative service that can transform the lives of adult fraud victims. You will set up and deliver a fraud peer support pilot project across Kent, Sussex and South London.
As the Operations Manager you will be responsible for:
- the recruitment, management, supervision and development of the fraud caseworker team
- overseeing the delivery of individual, tailored support for victims of fraud
- the development and delivery of innovative online and in-person peer support work
- ensuring we provide high quality support services that meet the needs of victims of fraud
- working in close partnership with police, local authorities and other key stakeholders
- ensuring the voices and experiences of victims are heard in and beyond the criminal justice system
On occasion you may also be involved in bid writing and fund raising activity, and with print and broadcast media. The areas for delivery of the pilot are South London, Kent and Sussex and the post-holder will need to reside in one of these, and will be able to travel across the three areas
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
The closing date for this role is midnight on Wednesday 29 November 2023 and interviews will be held in the week of 11 December
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales.
... Read moreActively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
You are an experienced peacebuilder and manager of people and programmes, and have worked previously in Sudan. You have proven ability in designing and adapting programmes, keeping them relevant and accountable in complex local contexts, ideally in Darfur.
Concordis has worked in Sudan and South Sudan since we were formed as an organisation in 2004. The devastation caused by the current war is heart-breaking, but it also reminds us of the vital importance of peacebuilding.
Concordis continues to implement directly in South Darfur, with a team of eight national staff who remain in Darfur and three more working from outside the country. The team consulted over 3,500 people before the war began and identified a network of 103 local peacebuilders across South Darfur. We work alongside national partner Malam Darfur Peace and Development, and support local peacebuilders where conflict is fought and felt. You’ll take on leadership of the team 18 months into the current EU grant.
You also have a track record of engaging effectively and proactively with international donors, sharing analysis, communicating the vision and winning funds. You’ll use those skills as you adapt the current programme to meet entry points for peacebuilding, as you work with the team and local partners in designing the next steps, and as you work collaboratively with donors in keeping them on board.
Despite the evident challenges, we see opportunities and an urgent need to support local peacebuilders in managing South Darfur’s myriad local conflicts, to prevent them escalating or from becoming instrumentalised in the war. There are also emerging opportunities to expand on this programme elsewhere in Darfur, and with Darfuri herders displaced into South Sudan and beyond.
This will require visionary leadership and the skill and drive to navigate a way forward in the coming months and years. Concordis’ peacebuilding programme in South Darfur is primarily about promoting peaceful coexistence amongst and between pastoralist groups and the settled population. This mirrors our existing work over the border in Central African Republic, where we engage with some of the same pastoralists during the dry season, and complements our ongoing work along the border of Sudan and South Sudan, including in Abyei.
This work can demand a lot from all of us, and we have high expectations for the person in this post, but they’ll be part of a supportive team, leading an exciting programme, helping to make a measurable change for peace.
Please take care to complete the application form in full, as we’ll assess whether you meet the person specification based solely on the answers given in the application form.
Concordis International is a UK registered peacebuilding charity with programmes in Central African Republic, Mauritania, Sudan and South Sudan...
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Please note this role closes for applications at 9am on Friday 5 January 2024.
Abortion Support Network (ASN) is a largely volunteer-run charity that helps people living in European countries which fail to provide abortion care, to access safe abortions in clinics abroad. ASN provides practical information on the least expensive way to arrange travel and abortion, logistical support, money towards the cost of abortion, travel and accommodation. We currently provide this service to people resident in Poland, Malta, Gibraltar, Ireland, Northern Ireland and the Isle of Man and also elsewhere in Europe on a case-by-case basis. ASN is a member of the Abortion Without Borders (AWB) initiative, which is a coalition of organisations providing information, support and funding to people in Poland who need abortions.
ASN has a small staff team of 5, no office, and a team of 50+ dedicated volunteers. We pride ourselves on providing a critically needed service and solving problems creatively.
ASN works alongside external partners and grassroot activists in European countries to provide immediate tangible support to people who would otherwise be forced to continue a pregnancy. One of the things our staff and volunteers value about this work is how we make a real difference to people’s lives.
About ASN’s Helpline
The Abortion Support Network helpline comprises three volunteer teams:
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the phoner team, who communicate with clients and undertake casework
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the accommodation team, who research and book travel and accommodation for clients at the request of the phoner team
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the translation team, who provide written translation of client documentation, such as medical documents and letters
There are currently approximately 40 volunteers across these teams, supported by two members of staff, ASN’s Service Manager and Senior Helpline Coordinator (Phoner Team). The Senior Helpline Coordinator (Accommodation & Translation) will work closely with the other two roles, and will have a particular focus on supporting our accommodation team and our translation team.
A typical helpline shift runs for one week, from Wednesday morning to Tuesday evening. The shift is staffed by a small team of three volunteer phoners, one accommodation volunteer and an on-call duty manager. All helpline work must take place between set hours (currently 9am-8pm on weekdays and 10am-1pm on weekends) but aside from this, volunteers choose the hours they wish to work, giving around one hour a day for the duration of the shift. The translation team undertake written translations (mostly medical documents) as and when required and this work is allocated by the on-call manager.
The role of on-call manager will be shared equally between the two Senior Helpline Coordinators, with the Service Manager providing emergency cover where required. Whilst on-call to the helpline, the Senior Helpline Coordinators provide support to all frontline volunteers on the shift, offering guidance on complex cases where needed, approving client grants and acting as the credit-card holder for payments.
The helpline is contacted by over 1000 people a year; the service is the link between people in difficult circumstances and the funding and information that can help them access a safe and legal abortion.
About the role
The successful candidate for this role will have day-to-day involvement with local branches, to include developing long-lasting relationships with the volunteer network and encouraging participation in raising awareness throughout the region.
About you
- To carry out this role successfully you will have a track record of building and maintain relationships, preferably with volunteer groups.
- You will be the first point of contact for our volunteers and work with them as we go through a period of transition.
- You will have the opportunity to shape processes and procedures in consultation with the Regional Fundraising Manager, Regional Fundraising Officer and Volunteer Development Manager.
- To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
- Whilst the post is homebased, to be eligible for this role you are required to live within the East Midlands region.
- To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
- The role will involve travel around the East Midlands and some travel to SSAFA’s head office in London. It is vital that you hold a full driving licence and are permitted to drive in the UK.
- You will be able to show excellent communication skill by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard.
- It is important that you have experience of planning and managing your own workload, with minimal supervision.
- Some work at weekends and outside office hours will be required.
- It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East Midlands would be valuable.
About the team
The fundraising team work remotely and pride themselves in maintaining a close working relationship providing support as and when required. You will be supported by the Regional Fundraising Manager and work closely with volunteers from the SSAFA branches in the East Midlands, the Regional Fundraising Officer for East Midlands and the Volunteer Development Manager.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlining needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the East Midlands region, which includes:
- Derbyshire
- Leicestershire
- Lincolnshire
- Northamptonshire
- Nottinghamshire
- Rutland
There will be occasional travel around the East Midlands Region and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the East Midlands, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East Midlands would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.