Are you an experienced Youth Worker who is passionate about engaging and supporting young people?

Do you understand how digital technology can be used to engage with young people no matter where young people live in the UK?

Do you have experience of working with young people who are isolated and low in confidence due to their situation and know how to engage and encourage them to achieve their aspirations?

If the answer is yes to all these questions ...... you might be just the person we’re looking for!

Children’s Liver Disease Foundation (CLDF) is a national charity based in Birmingham. We take action against the effects of childhood liver disease, providing information, support, research funds and a voice for all affected. At least twenty children are diagnosed with a liver disease every week in the UK.  CLDF is the only UK charity dedicated to fighting all forms of childhood liver disease, for which there is still no cure. Please find out more about the difference we make on our website.

The role is to engage with young people aged 11-24 living with a childhood liver disease from across the UK as they transition into adulthood. CLDF’s vision for the Young People’s Service is to continue to broaden engagement through a variety of digital mediums including smart phone, email, social media, Zoom, messaging apps and CLDF’s Facebook group HIVE/HIVE+. The service offers young people living with a liver condition a chance to increase their confidence and reduce social isolation, as well as supporting them to achieve their aspirations, as they transition into adulthood. We want to create opportunities that empower young people to take control of their lives, cope with chronic illness and signpost them to appropriate services through a holistic approach. This includes responsibility for the development and delivery of virtual face to face events and activities.

The Young People’s Digital and Engagement Officer may be required to travel throughout the UK and support the delivery of young people’s projects (which may include residential initiatives depending on external restrictions). The Young People’s Digital and Engagement Officer also works with professionals that support young people. The post holder will continue to develop these relationships so that, where possible, all young people living with a liver condition can gain access to the support they need.

If you are passionate about youth work, have the skills to maximise digital methods of reaching and connecting with young people, are hard-working and tenacious with an outgoing attitude, and will thrive in a small team then we are interested in hearing from you. Some evening and weekend working will be required as part of this role.

This is a temporary contract, part-time 4 days (28 hours) per week post. The role is mainly home-based although there will be an expectation to be flexible to work from the office for meetings etc.

Please note that a Disclosure and Barring Service (DBS) Enhanced Disclosure check will be undertaken.

To apply, please view the full job description on our website. Then send us your CV along with a covering letter/email explaining your reasons for applying and any information in support of your application to our HR Dept. If you should need any further information, please call the Head of Support (number available on our website)

NO AGENCIES PLEASE.

Department: Performance and Quality

Interview date: 1 July 2021

Contract Duration: 31 March 2022

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Citizens Advice strives to ensure that as many people as possible can benefit from high quality advice services. We place client protection and care at the heart of our service, and as such we are currently looking for a passionate and enthusiastic Client Services Officer to put our client-focused philosophy into practice.

Your remit will include ensuring that all complainants are responded to in a timely, efficient manner, ensuring that the relevant complaints procedure is diligently followed at all times. Moreover, you will be responsible for implementing the processes and systems for providing criminal records screening for Citizens Advice service paid staff and volunteers in England and Wales. 

This post will require you to make decisions relating to the appropriate response to complainants by email, phone, letter and/or social media, therefore you will demonstrate the capacity to use judgment under pressure, and you’ll also possess excellent written and verbal communication skills. Previous experience in a customer service focused environment is essential.

This role closes at 23.59 pm on 25th May 2021

Face-To-Face Membership Venues Manager
Reference: APR20214891
Location: Flexible
Salary: £25,280.00 - £28,045.00 Per Annum
Benefits: Pension, Life Assurance, 26 days Annual Leave, Sabbatical Opportunities

The RSPB is looking for a new Face To Face Membership Venues Manager to join our amazing Face To Face Membership Team. This is an exciting time to join the UK's largest conservation charity as we launch our saving nature strategy for the next ten years.

The mission of this role is leading and managing a team of Face To Face Membership Venues Officers to successfully book shifts for our growing team of Face To Face Membership Fundraisers to attend. There is a budget to manage for paid venues, and many of the venues we attend will need to be negotiated free of charge.

Your team will have targets to ensure our Face To Face Membership Fundraisers are in the best places to give them the opportunity to meet and inspire the public to support our vital conservation work.

Wellbeing is a top priority, so your team will also need to ensure the Face To Face Membership Fundraisers are travelling within reasonable average time limits, have a variety of venues to attend with access to facilities, and are provided with all the briefing information they need.

You will be responsible for providing your team with the direction, motivation and development they need to understand and achieve what's expected. As part of our annual performance and development cycle, you will work with individuals in your team to create tailored personal and professional development plans, SMART objectives and actions which you will follow up together. You will work with a team of peers to develop and implement best practice in how the wider Face To Face membership Venues Team operates and communicates.

Feedback from venues, Face To Face Membership Fundraisers, their Face To Face Membership Area Managers, and regional Face To Face Membership Operations Managers will also inform how your team functions.

The role requires in particular the ability to motivate a remote team who are mostly working from home around the country, build collaborative relationships, make decisions, act on feedback and hold team members to account for progress with performance and actions, all within an inclusive and inspirational working environment where we all learn together.

Essential skills, knowledge and experience:

• Sales/Events Fundraising knowledge
• Experience of successfully supporting and influencing a high performance and target-driven team
• Understanding of legislation/best practice as set out by The Fundraising Regulator and IoF Compliance Directorate in private site fundraising
• Able to inspire others
• Able to build collaborative relationships
• Results-focused
• Flexible and adaptable approach, in an ever-changing environment
• Excellent time management
• Able to get support and buy-in from others
• Able to act quickly in response to performance data and management information
• Experience of working with and influencing external partners and networks
• Experience working in a fast-paced industry and to tight deadlines
• Microsoft Office and spreadsheet skills

Desirable skills, knowledge and experience:

• Previous experience of territory management systems
• Previous experience of Customer Relationship Management databases
• At the RSPB we are proud of our positive working culture, and we expect everyone in our team to role model our cultural behaviours - bold, focused, supportive and together.

Closing date: 23:59, 23 May 2021

To Apply and For More Information:

If you would like to apply or find out more about this position, please click the 'Apply' button. You will be directed to our website where you can complete your application.

No agencies please.

MEA are looking for a Team Leader to head our growing team of Energy Advisors in Shropshire and project manage some of our funded projects in this area. Possessing strong IT skills and a proven track record in project and line management, you will chair Team Meetings and ensure Advisors deliver against targets. Adaptable, you will be able to deliver training to staff and service users, and have an awareness of the links between health and housing needs. Previous experience in either the health or energy sector would be an advantage. An understanding of energy efficiency and the need to reduce carbon emissions is also desirable. For a full Job Description and Person Specification and details on the application process please visit MEA's website. 

We are a social mobility movement committed to ensuring that every young person experiences educational equity.

As an award-winning, fast-growing charity our mission is to support young people from disadvantaged communities to identify and fulfil their potential. Working in partnership with schools, we deliver academic tutoring programmes that improve a pupil’s grades, confidence and independence so they can win places at top universities and on high level apprenticeships.

Having turned seven years old in February 2021, we’re at an exciting stage of growth and have ambitious plans to scale our impact and reach. This coming academic year, we are supporting over 2500 pupils. Currently working across London, the South East, the West Midlands and the South , we are looking to thoughtfully scale our academic programmes into hard-to-reach deprivation areas; develop a primary strand to our work; and increase the impact of our programmes.

The West Midlands has been one of our key emerging hubs. Since 2016, we have developed partnerships and relationships across the region with schools, universities and collaborators. We are now looking for a leader to realise the region’s full potential.

We need an outgoing self-starter to drive our work in the West Midlands forward, making it a sustainable hub that delivers real social impact. As the public face of the organisation, you will be responsible for partnership development, profile raising and managing our programmes from volunteer recruitment all the way through to evaluation. This is an in at the deep end role and you will flourish in a small dynamic team with real influence in decision making.

Key Areas of Responsibility

Growing the West Midlands as a sustainable CoachBright region:

• Generating new school leads and securing programmes
• Generating income outside of school programmes
• Growing a strong and supportive network of schools, Multi-Academy Trusts (MATs), universities, corporate partners and others
• Ensuring retention of volunteer coaches (meeting minimum targets set termly)

Create a thriving community of social mobility advocates among university students and young professionals:

• Delivering recruitment strategy for West Midlands programmes to meet termly targets
• Training volunteers in coaching and our pedagogy.

Oversee multiple in-school programmes across the West Midlands:

• Setting timelines for programme start and finish dates
• Communicating with school staff weekly to provide feedback following sessions
• Visiting schools to oversee quality. Programmes to include a mixture of Core Programme: University student volunteers coach pupils in Yr 9-13 and Peer to Peer Programme: Year 12 pupils coach pupils in Yr 7-10.

Programme Design and Delivery

• Contributing to the design of current workshops and creating new workshops when needed
• Running in-school and virtual workshops for groups of pupils (KS3-5) and facilitating university trips at the start and end of our programmes

Managing partnerships with West Midlands universities:

• Maintaining regular contact with relevant staff members in outreach and or/volunteering teams at each university
• Managing room bookings for events at university campuses

Line managing a team of Programme Officers and Head Coaches:

• Managing a team of up to 6 full-time programme officers
• Delivering training for Head Coaches in the West Midlands
• Holding 1-1 appraisals to monitor performance and set actions

Embodying our values (humility, high expectations, serving the team, responsibility and resilience) and demonstrating commitment to our mission.

Person Specification

Essential characteristics and experience

• Passion for social mobility: we have big aims and are looking for those who share our desire to make education fairer in the UK so a person’s background does not determine their future.
• Relationship building and facilitating: this a public-facing role so you will love communicating and delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (business leaders, senior members of MATs, universities etc.)
• Organisation: working in a fast paced young organisation you’ll be able to work between different programmes and workstreams.
• Resourcefulness: we’re a small, dedicated team - you must be a self-starter prepared for practical roles with lots of responsibility. A willingness to stay solution-focused with last minute challenges is a must!
• Young People: experience in a school or youth organisation as a facilitator.
• Flexibility: the role will occasionally involve working evenings & weekends
• Full clean driving licence: the role will involve substantial travel across the region visiting our partners.

Desirable knowledge/experience:

• 2-3 years frontline experience working in a school or social sector for example as a teacher or workshop facilitator.
• Experience recruiting volunteers.
• Experience of working in a small team and working independently.
• Experience measuring and evaluating the impact of youth-based programmes.
• Experience of sales in an education context.
• Knowledge of programme design, pedagogy or coaching.
• Knowledge of UK university sector, including knowledge of the UCAS process.

Benefits:

• An opportunity to contribute to a young, exciting social enterprise with scope to input widely and take on new roles.
• Starting Salary: £28-30k per annum
• Annual Leave: 28 days pro rata
• Office space: initially working from home. Longer term to be based between our West Midlands Office (Birmingham City University) and partner schools with travel to other regions.
• Training: we are a reflective organisation and keen to support your professional development. Opportunities include being matched with a mentor in the social sector and becoming an accredited Executive Coach

Key Information:

• Length: 12 months (with likely extension dependent on performance and funding)
• Hours: Full Time
• Reporting to: National Programme Manager
• Responsible for: Region and its programmes
• Start Date: June-August 2021 (flexible for the right candidate).

TO APPLY:

Please email your CV and a cover letter of no more than 350 words to Robin by no later than Friday 4th June, 12pm.

Please note: We will be interviewing successful candidates on a rolling basis, so may close the post at any time. Early application is therefore highly encouraged. 

Employment Team Leader

£27,016.23 - £30,354.79 per annum

Birmingham - Castle Vale

Full Time

Permanent

Do you have a passion to work in the community enabling others to unlock their potential?

Our client is recruiting an Employment Team Leader to lead their team of Employment Support Workers, Employability and Wellbeing Coaches and volunteers. 

You will lead on the delivery of their community based employment support offer which includes 

• A relevant and accessible Information Advice and Guidance service from our Community Hubs

• Get Healthy Get Working –  our successful employability and wellbeing programme 

• Ignite Aspirations - an exciting new employment support programme delivered by our client in partnership with Witton Lodge Community Association, and funded by the European Social Fund.

The successful Employment Team Leader will - 

• Be an effective leader, leading the team to provide high quality employment support services to the community

• Be qualified to 3 or above in Information, Advice and Guidance/equivalent and/or have substantial relevant experience

• Have experience of working with clients who face multiple barriers to gaining employment

• Build and maintain effective working relationships with employers and other key stakeholders

• Have knowledge of European Social Fund delivery requirements

In return they offer an attractive benefits package including access to a health cash plan scheme, flexible working hours and a social housing pension scheme. 

This post is part funded by the European Social Fund.

Closing Date for receipt of applications is 24 May at 12.00 pm.

Interviews will take place on week commencing 31 May 2021

About Us

The National Lottery Community Fund is the largest community funder in the UK - we’re proud to award money raised by players of The National Lottery to communities across the UK. Last year alone we gave out over half a billion pounds (£508.5 million) of National Lottery funding to over 11,000 community projects across the UK, enabling even more people and communities to bring their ideas and ambitions to life. We support a wide range of health, educational, environmental, and charitable projects with grants ranging from as little as £500 to multi-million-pound programmes. 86% of our new grants were for less than £10k.

At the heart of everything we do is the belief that when people are in the lead, communities thrive. National Lottery funding is open to everyone and we’re privileged to be able to work with the smallest of grassroots groups right up to large UK-wide charities. We have changed how we work across the Fund to help us serve people and communities more effectively, working flexibly and on their terms; working closer to communities.

Our England Portfolio

The National Lottery Community Fund manages 5 distinct funding portfolios: the UK portfolio, supporting work that spans the 4 countries, the Wales portfolio, The Scotland portfolio, The NI portfolio and the England portfolio.

Across its 5 portfolios, the National Lottery Community Fund commits over £500m every year. The England portfolio is by some measure the largest of the 5 portfolios with an annual commitment budget of over £400m.

The grant portfolio in England includes a small grant programme, for grants up to £10,000, a medium to large grant portfolio, for grants upwards of £10,000, and a portfolio of large, thematic investments.

As part of our transformation to working more closely to the communities we support, we have 6 regional teams across England, working across 6 regions: London, South East & Eastern, Midlands, North East & Cumbria, North-West, South-West and Yorkshire & Humber. Team members are dispersed, based in their local communities. The regional teams are mainly responsible for awarding and managing our grants over £10,000, but, crucially, are also responsible for developing the local understanding and local connections that will enable us to ensure that our funding makes the most difference to local people and communities. 

Relationships are at the core of the way the regional teams work; relationships with applicants, grant holders, other funders, local decision-makers and other stakeholders and, of course, the local communities that we are aiming to support.

Our local ways of working need to respond to the local context but remain sufficiently consistent across our organisation – we are all part of the National Lottery Community Fund and our core goals and principles need to transpire in whatever we do, wherever we do it.

We are committed to Equity, Diversity and Inclusion. Our funding is for all communities whatever their starting point and we understand that some will need extra support. In adopting an equity approach to our funding, we recognise groups are situated differently due to structural inequalities and we need to develop our funding in a way that understands and addresses the specific circumstances and root causes of disadvantage.

About the Role

This is an exciting temporary opportunity to lead our Midlands team as the Senior Head of Region for 14 months, to maximise the impact of our funding and lead the strategic direction and management of our regional portfolio. You will be accountable for all aspects of strategic and operational management within the dedicated region, including local prioritisation, grant budget management, operational excellence, and key stakeholder management. You will be the key representative of the National Lottery Community Fund in your region.

Our Midlands region spans rich and diverse communities and geography across the East and West Midlands, both rural and urban, with a population of over 11 million, including the second largest city and conurbation in the UK, along with about half of England's mid-sized cities and a long list of counties across 65 Local authorities, with a complexity of deprivation. You will oversee awards of approximately £49m per annum within the region alongside being responsible for a portfolio of approximately £200m grants in management. You will lead a team of 32 remotely-based mobile team members in the region.

You will be a key member of the England Leadership Team, maintaining strong relationships with other Regional Heads as well as with colleagues in the Central Funding and Support Teams.

We’re looking for someone who is passionate about making a difference through our funding, with a deep understanding of the communities we serve. You will have experience of building and leading teams and driving a culture of inclusion with an ability to coach, inspire, and empower people. Your ability to build and maintain excellent relationships with a diverse range of senior level internal and external stakeholders will be second to none, you will have experience in creating connections and facilitating divers stakeholder networks and you will be a confident communicator, comfortable in all environments. You will demonstrate an ability to work in an agile way, ensuring we are flexible and continue to improve in line with feedback and insights from customers and frontline staff.

Contract Type: Fixed Term Contract 14 Months (Maternity Cover)

Hours: 37 Hours per week

Location: Birmingham with frequent travel

Interview Date: 16 or 17 June

The location of this role is as stated within the advert however due to the pandemic colleagues are temporarily remote working and this is under regular review in-line with government guidelines.

About You

As an experienced senior leader, you may, or may not come from a funding background but you may have significant experience of working with communities in the VCSE sector, and/or developing strategies involving stakeholders from different sectors and backgrounds, designed to deliver greater joint impact. You will be responsible for achieving our strategic aim of being for everyone. You will need to a good communicator, able to translate a vision into reality. The role will give you the flexibility to make the role your own and develop alongside the organisation; working collaboratively with the team to produce a broad portfolio of relationships and investments across the Midlands region.

Specifically, you’ll need to demonstrate your experience and qualifications in these areas: 

• Strong commitment to make a positive impact in communities across the Midlands
• You are an inclusive leader, with highly developed people skills, using your gravitas to enable others to achieve their full potential. You have the ability to offer guidance and direction through consistent and realistic core principles, setting priorities and deliverables based on an understanding of the organisational as well as external context
• Good decision-making skills, considering evidence, analysis and personal experience to take and mitigate risk as appropriate
• Implementing effective performance management, planning, risk analysis and governance resulting in greater impact and efficiency
• Developing and enhancing relationships with senior stakeholders across sectors, representing the Fund externally
• Experience in budgeting and data analysis, as well as developing and delivering annual and longer-term strategic operating plans
• Values-driven and passionate about the Fund’s purpose

We believe our people should represent the communities, organisations and individuals we work with. As such we particularly encourage applications from people with disabilities, Black, Asian or Minority Ethnic (BAME) backgrounds, LGBT+ and from different socio-economic and educational backgrounds.

For You

We seek to develop our staff and offer a wide range of personal development opportunities.

We offer a wide range of generous benefits including: 

• Generous annual leave and company pension scheme
• Flexible working to support staff with their work/life balance, taking into account things such as caring responsibilities, worship and attendance at religious festivals
• Enhanced paid maternity, paternity and adoption leave
• Season ticket and cycle to work loans
• Paid volunteering leave

How to Apply 

Visit our website on The National Lottery Community Fund job page for further details about the vacancy and our application process.

Equal Opportunities

We believe our people should represent the communities, organisations and individuals we work with. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic (BAME) backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds.

Equality, diversity and inclusion in our grant-making, and amongst our people, are all vital to our success in supporting people and communities to thrive.  We believe our people should represent the communities, organisations and individuals we work with.  We are committed to being an inclusive and great place to work, and recognise our people come from diverse backgrounds. We are a Disability Confident employer and positively welcome applications from disabled people.

PEOPLE WITH A DISABILITY DON’T ALWAYS HAVE A VOICE ON DECISIONS THAT AFFECT THEM. THAT’S WHY WE ARE HERE. IN A SOCIETY WHERE CUTS, ASSESSMENTS AND SERVICE REDESIGN ARE COMMONPLACE WE HELP PEOPLE HAVE A MUCH NEEDED SAY ON THEIR FUTURE.
The Empowerment Service aims to ensure that people with a disability have the greatest possible opportunity to be involved in the design of their services like housing and supported employment. But it doesn’t stop there. We also look at local issues, trying to change areas for the better to allow people to have safe, healthy and well-connected lives.

The post is 37hrs p/w but we would be happy to interview for two 18.5 p/w candidates also.

For more information, please download our application pack.

Benefits

• 25 days annual leave + bank holidays (FTE)
• Flexible working
• Free EAP
• Stakeholder pension scheme plus 8% employer contribution
• A friendly workplace with a strong culture of helping people uncover their potential

Closing date Wednesday 26th May, 12pm midday, interviews will likely be held on the week commencing 31st May.

Please be aware that we are looking at interviewing over Zoom for safety reasons.

YOU MUST APPLY THROUGH THE MEDAILLE TRUST WEBSITE

MODERN SLAVERY LOCAL COORDINATOR

(MOVING ON PROJECT)

SALARY: £28,000 per annum (pro rata for part time)

HOURS: 30 hours per week

LOCATION: Across the Birmingham and West Midlands area

CONTRACT: Fixed Term Contract until June 2022 

As the Local Coordinator, you will be responsible for developing and maintaining effective referral routes, building external relationships and raising awareness, managing data gathering, and managing a small caseload of women with the most complex needs.

You will also be responsible for overseeing, leading, developing and supporting the delivery and coordination of services; supervision and development of Case Workers across your geographical area in line with the mission, vision and values of the Project.

Working closely with the Project Manager and Quality and Development Supervisor you will  ensure that all services are developed, delivered and improved in line with the vision and values of the Project and are carried out to a high standard.

You must have a relevant Management qualification such as Team Leading / Coaching / Mentoring with at least 3-5 years of experience in similar field.

This role is restricted for females under the Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 and is subject to satisfactory Disclosure & Barring Service checks.

The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.

Closing date:

Monday, 24 May 2021 at 10:00am

Interview date:

Wednesday, 26 May 2021

For an application pack please visit our website.

YOU MUST APPLY THROUGH THE MEDAILLE TRUST WEBSITE

MODERN SLAVERY OUTREACH CASE WORKER

(MOVING ON PROJECT) - KENT AREA

SALARY: £24,000 per annum (pro rata for part time)

HOURS: 30 hours per week

LOCATION: Across the Kent area

CONTRACT: Fixed Term Contract until June 2022 

As the Modern Slavery Outreach Case Worker, you will provide high quality support that includes practical and emotional support to potential victims of modern slavery and their dependents, where applicable in a given geographic area, managing a case load set by your Line Manager.

You will provide trauma-informed and person-centred support which includes drop-in sessions.  Additionally you will prepare and review individual support plans with service users and support service users’ needs.

You must have previous experience in relevant sector or experience of working with vulnerable adults, especially women.

This role is restricted for females under the Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 and is subject to satisfactory Disclosure & Barring Service checks.

The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.

Closing date:

Monday, 24 May 2021 at 10:00am

Interview date:

Wednesday, 26 May 2021

For an application pack please visit our website.

We are looking to recruit to the role of Health Promotion and Improvement Lead.

The  postholder will ensure that the people we support and our staff, receive additional support with a range of health needs.

We are inviting experienced registered nurses to apply for the position, ideally someone who has experience of working with people with learning disabilities, autism and/or mental health.

This role will provide an effective clinical link between primary health care and social care across our current provision working effectively with managers and support staff. In addition, you will have a key focus on medication administration competency and work effectively with the management team to upskill staff and continuously improve health care practice.

You will develop a range of information to enhance the learning opportunities, enabling support staff to deliver the best outcomes for the people we support. The postholder will hold the key role of Infection Prevention and Control Lead for the Organisation; ensuring that we deliver safe and effective care in line with best practice and guidance.

About Bethphage

Bethphage is a registered charity and was established in 1994 to support adults with learning and physical disabilities and mental health needs in Shropshire and the West Midlands. Everything we do is individually designed to enable people to achieve their potential and meet their objectives. The people we support may live in their own home, a home that is shared with other people, their family or a shared home (supported living).

The role is based at our Head Office in Shrewsbury and will include working from home, visiting local offices and services.

 Skills required

• Excellent verbal communication skills
• Excellent written skills, e.g. reports, procedures etc.
• Keen to promote healthy living
• Ability to motivate, encourage and influence
• Ability to analyse results of research and present findings in an accurate and methodical way
• Ability to create strategies
• Excellent organisation skills
• Confidence to Identify and collaborate and network with external partners and stakeholders to gather key information and share it with the management team

We welcome applicants looking for full and part time hours. 

Essential requirements

• RGN/RNLD/RMN qualification
• Driver
• Own vehicle (if appointed you will be expected to have business class insurance)

 Benefits of Working for us

• Competitive pay
• Simply Health Cash Plan
• Long service awards
• Contributory Pension Scheme
• Development opportunities
• Recruitment awards
• Paid enhanced DBS certificate
• Paid training
• 34 days annual leave including bank holidays increasing to 39 days after five years and 44 days after 10 years 

Interview date to be confirmed 

“To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.”

Customer Support Officer (WHP-JETS)

Salary: £20,073 - £25,073 (Regional salary weighting may apply)
Permanent, full-time 37.5 hours per week

Home based with the potential to do some face-to-face activity post COVID-19

Covering Central England, including: Birmingham, Lincolnshire, Leicestershire, Bedfordshire & Buckinghamshire, Staffordshire, Walsall and Wolverhampton, Herefordshire & Worcestershire.

Job Ref: 22787

The Shaw Trust, in tandem with government and the broader employment support community across the UK, is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible, and that support should reflect their individual needs.

To help us in this mission we are looking to expand our employability services Work and Health Programme Job Entry: Targeted Support (WHP/JETS) and looking for Customer Support Officers.

Reporting directly to our Customer Support Team Leader. The Customer Support Officer will manage the referral process of all participants to the Work and Health Programme Job Entry: Targeted Support (WHP-JETS) and process all required information to and from DWP.

This will include processing referrals from Jobcentre Plus, making initial contact with participants to agree first appointment via email and phone, as well as maintaining the Department for Work and Pensions (DWP) Provider Referral and Payment system (PRaP) records throughout the participant’s time on programme.

You must have an understanding of the local and regional labour market and employment issues within Central England and able to maintain an up-to-date working knowledge of the benefit system and entitlements.

You will need to be inclusive and embrace our culture and values, putting those we support at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries.

Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

Benefits

• Competitive Salary.
• Enhanced Pension Scheme after 6 months.
• Life Assurance x 3 of your salary.
• Enhanced annual leave.

For further information and to apply online, please click the "Apply on website" button quoting the reference number 22787.

Closing date:  28 May 2021.

Shaw Trust is committed to a policy of equality of opportunity and inclusion. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format please contact our HR Service Centre to make alternative arrangements.

Join our dynamic team and you will be at the heart of delivering first class support to rare disease patients as part of an innovative third-sector charity/NHS partnership.  Working from home and within NHS specialised multi-disciplinary clinics held in Birmingham, the successful candidate will assist our Patient Liaison Officer within our patient support team to provide information, support and advocacy services to those living with Bardet-Biedl syndrome.  This exciting role offers excellent learning and development opportunities for anyone looking to work within health and social care.

This is a permanent, part-time position commencing at 15hrs per week.

The successful candidate will live within 1 hours commuting distance of central Birmingham

Our charity is on an incredible journey and this is a hugely exciting time to join our team.

2020 saw the UK come together in an outpouring of love and support for the NHS. As the NHS’ national charity and membership organisation for the NHS’ official charities throughout the UK, NHS Charities Together is the central charity receiving additional funding and support for our National Health Service where and when it needs it most. Thanks to phenomenal public support, our national Covid-19 Appeal has raised more than £150 million to help NHS staff, volunteers and patients through the immediate and long-term effects of coronavirus. 

We are now recruiting a new Head of External Affairs to build upon our high-profile success of our 2020 Appeal.

The new Head of External Affairs will be joining NHS Charities Together at an exciting stage of growth and development as we expand our marketing and communications team.

This role will lead on the development and delivery of our new influencing and stakeholder engagement strategy. They will play a pivotal role in liaising with member charities to identify the issues affecting them and to help evaluate and address these issues at national level with NHS and government.

Working closely with the senior team, this role will represent NHS Charities Together with NHS England, Department of Health and Social Care, NHS Trusts and other bodies to address member priorities. The role will be key in ensuring that NHS Charities Together can shape and influence relevant debates, all the while ensuring that the senior team are kept informed of key developments that might impact NHS Charities Together.

The Head of External Affairs will work closely with the membership team to develop and coordinate a stakeholder engagement and management strategy.  They will play a key role in raising the profile, credibility and influence of NHS Charities Together with key stakeholders. Line managing a team of one, they will also oversee the development and delivery of the membership communications strategy, ensuring that our member charity communications needs and priorities are identified and fulfilled.

The successful candidate will be an experienced stakeholder engagement, public affairs and communications professional. You will have experience in the development and delivery of influencing and stakeholder engagement strategies, as well as experience working in a politically sensitive environment. You will have a good understanding of the NHS, its structure and the topical issues that are related to healthcare. You will also have experience in delivering communications strategies, ideally within a membership context.

If you are passionate about the health and wellbeing of our nation and believe that, through supporting NHS charities, we can significantly increase the vital support given to our hospitals, community, mental health and ambulance services, we would love to hear from you.

Please click ‘Apply on website’ to be directed to the job page on Peridot Partners’ website, our recruitment consultants, and make contact with them to discuss this role in more detail.

Closing date: 9am Tuesday 18th May 2021