Volunteer manager jobs in Birmingham, west midlands
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The purpose of this role is to develop incredible relationships with new and existing fundraising supporters within your region helping them to network, influence and fundraise to have a significant impact on the work of the charity. Through your network and creating new opportunities you will increase income in your region across multiple income streams including Education, Individuals, In Memory Supporters and Community Organisations.
To be successful in this role you will:
-
Have previous experience in income generation – leading and inspiring networks in order to generate long term income and partnerships
-
Be self-motivated, independent, and target-driven
-
Possess a natural confidence in talking to people and encouraging their support.
-
Have excellent communication and relationship building skills - be friendly, approachable, inspiring and engaging
-
Full clean driving license, with access to a car
Principle Responsibilities
-
Proactively recruit high-calibre supporters, volunteers, and community groups, inspiring and leading these networks to generate sustainable income
-
Manage a portfolio of regional donors, ensuring excellent stewardship and long-term engagement. Enabling supporters to maximise their fundraising potential
-
Monitor and report on income, expenditure, and key performance indicators, including volunteer recruitment and event registrations, managing an income budget of approximately £600k PA.
-
Deliver presentations and pitches to schools, community organisations, and businesses.
-
Act as “the face of BWCHC” within your region, developing and acquiring meaningful, long-term relationships
-
Grow and strengthen volunteer and ambassador programmes in line with charity processes and procedures. Enhance fundraising volunteers’ skills to act on behalf of the Charity
-
Spend at least 50% of your time working within your region. Plan effectively, develop fundraising products, and collaborate with colleagues across departments to ensure excellent donor stewardship.
-
Maintain strong communication and collaboration across the fundraising department and hospital, balancing relationships effectively while working remotely.
-
Drive the regional fundraising strategy with energy and creativity, identifying and nurturing long-term supporter relationships to secure sustainable fundraising and volunteering opportunities.
-
To be part of a project or appeal working group, such as Christmas, In Memory Fundraising or Facebook Challenges ensuring all information is shared across the team
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
Making A Difference

The client requests no contact from agencies or media sales.
The Hepatitis C Trust runs national peer-led projects using lived experience of drug use and hepatitis C to educate service users and staff in drug, alcohol, homeless and allied services, to increase hepatitis C awareness, and access to testing and treatment for people living with hepatitis C.
We’re looking for a passionate and skilled Peer Lead with strong communication and organisational skills, particularly someone with experience working with marginalised communities and supporting volunteers. We particularly encourage applications from people with lived or living experience of drug use and hepatitis C.
As part of our Birmingham and West Midlands Follow Me peer project, the role involves close working with hepatitis C clinical teams, recruiting and supporting volunteers, delivering workshops, coordinating testing, delivering harm reduction interventions ensuring that service users are referred and supported through hepatitis C treatment and care. Extensive travel is required, and applicants must have a clean driving license and their own vehicle.
The organisation offers benefits such as generous leave entitlements, extensive training opportunities including a generous annual training allowance, a pension scheme, and employee support programs including financial and wellbeing advice.
(we would welcome part time and/or job share for this application)
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Job Description
The Head of Delivery & Partnerships is a senior leadership role responsible for overseeing the
successful implementation, quality of outcomes, and retention of DFN Project SEARCH programmes
across the UK, the Republic of Ireland and Iberia, in line with our franchise agreement from Project
SEARCH . This role leads the Delivery & Partnerships team, ensuring strategic alignment, excellence
of delivery, and sustained impactful partnerships.
You will play a pivotal role in driving programme quality, ensuring retention, maintaining model
fidelity, and ensuring high-quality outcomes for interns. Additionally, you will oversee the growth of
our number of programmes, in line with our strategic regional and national plans. You will also
contribute to the strategic direction of the organisation, working closely with cross-functional teams
to maximise DFN Project SEARCH’s impact.
Regular travel throughout the UK will be required, with occasional travel to other areas of our delivery.
In addition, occasional international travel may be required, for example to the annual conference in
the United States.
Essential Experience and Skills
• A passion for changing the lives of young people with learning disabilities and / or who are
autistic
• Educated to degree level or relevant Professional Qualification
• Highly motivated and organised self-starters with the ability to work under your own initiative
• Strong understanding of supported employment, education, and local authority partnerships.
• Experience in project management, partnership development, and stakeholder engagement.
• Excellent communication, influencing, and negotiation skills.
• Experience using data systems and performance management tools.
• Experience delivering training and speaking at events or conferences.
• Understanding of SEND provision and funding arrangements in the UK (e.g., EHCPs, DWP, local
authorities).
• Experience working with senior stakeholders via formal reporting mechanisms.
• Leadership experience managing people/teams.
• Financial literacy and experience managing budgets.
Desirable Experience and Qualifications
• Experience working with DFN Project SEARCH programmes or similar supported internship
models.
• Experience in selling services or products and effective account management.
• Knowledge of safeguarding and health & safety in programme delivery.
• Knowledge and experience of using the Microsoft suite, in particular Outlook and Excel
• Experience of using a CRM for administrative and reporting purposes
DFN Project SEARCH are committed to safeguarding and promoting the welfare of children, young
people and adults and expects all staff and volunteers to share this commitment. This post is subject
to an enhanced DBS disclosure.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+
candidates, disabled candidates, and from men, because we would like to increase the
representation of these groups at this level at DFN Project SEARCH.
-Interviews will take place on:
1st round July 23rd and July 24th
2nd and final round: July 31st
Closing date: Sunday July 12th
-Start date - Asap
The client requests no contact from agencies or media sales.
Job description
Job Purpose
The hospital to home service works collaboratively with hospitals to support people when they are discharged from hospital to return home. As a Hospital to Home Outreach Worker, you will provide temporary, practical and emotional support to service users within their home and make sure they understand the care and local community services available to them.
The service is time limited, usually up to 4 or 6 weeks, to adjust and settle back in their homes.
Key Tasks
-
Assess the needs of service user’s either in hospital before discharge, or in their homes, and understand what barriers and enablers there might be to moving home.
-
Aid the discharge process and improve patient experience through tasks such as:
-
Key cutting
-
Co-ordinating with colleagues for the setup of the home environment such as checking fridge for in-date food
-
Checking heating, electric and gas is functional prior to discharge
-
Allowing access to the property for cleaning/repairs and receiving equipment
-
Provide and/or arrange the practical and emotional support needed to enable service users to return home and/or remain safely at home.
-
Be vigilant and make referrals/signpost for additional needs that our wider team, or partners can support. E.g. for benefit checks, energy advice, carers support, befriending.
-
Help maximise service user independence by adopting an enabling approach.
-
Develop a listening, caring and professional relationship with the service user and their families/carers.
-
Provide domestic practical support within the home such as:
-
Light cleaning,
-
Washing (e.g. bedding),
-
Changing bed sheets etc.
-
Prepare and service drinks and simple meals with or for the service user ensuring nutritional needs are met.
-
Accompany service user outside the home e.g. hospital/GP appointments etc.
-
Support service users with other tasks e.g. making telephone calls on their behalf, reading and responding to correspondence, completing simple forms (training will be provided) as directed by the service user’s etc.
-
Ensure services provided by AUKEL in the community are safe and person centred.
-
Report safeguarding concerns, in accordance with AUKEL safeguarding procedures.
-
Provide cover in the case of sickness and annual leave periods of colleagues.
-
Support service user reviews, ensuring all visiting information is uploaded on to Salesforce.
-
Support volunteers in the team and provide support and guidance to their development.
-
Work with a range of professionals including:
-
Supporting health and social care professionals with patient discharge
-
Liaising with the hospital health and social care professionals (e.g. Social Workers) to facilitate smooth supported discharge.
-
Handypeople & contractors.
Administration
-
Input all records, reviews, and visiting information to service user’s case notes in a timely manner to maintain up-to-date and accurate records on Salesforce.
-
Report all “no access” failed visits, or changes in service user’s condition or circumstances in accordance with AUKEL’s policies and procedures.
-
Ensure service user comment sheets are completed.
-
Ensure service user’s feedback questionnaires are sent at the end of each intervention and record returns.
-
Submit travel expenses regularly for sign off by manager.
Quality
-
Be familiar with and to implement AUKEL policies and procedures in line with our Values.
-
Ensure the service is delivered in accordance line with Care Quality Commission principals.
-
Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.
-
Respond to safeguarding or other concerns and make appropriate reports and management action.
Liaison
-
Work in collaboration with other agencies providing support within the service user’s home.
-
Work under the direction of the service manager and project officer/s.
-
Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional, and national issues affecting quality and compliance issues affecting care and home support services.
General
-
Meet regularly with your line manager for support, supervision, and appraisal.
-
Attend team and staff meetings, and other meetings as required.
-
Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
-
Complete any training which is required to fulfil the role.
-
Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc.
-
Work within AUKEL’s expectations of professional boundaries and confidentiality
Functional Links
-
The post holder reports to the manager /or Project Officer.
-
Close working with NHS health & social care professionals.
-
Close working with AUKEL internal departments e.g. Finance Team, Information and Advice, Befriending services, Community services, and our Handyperson services.
-
Close working with external partner agencies e.g. Food Banks, Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest.
The client requests no contact from agencies or media sales.
Support Coordinator
This is an exciting opportunity to join our team in South Warwickshire.
We’re looking for enthusiastic, motivated and well organised individuals to join us in delivering a comprehensive Stroke Recovery Service across the region.
Position: 000013 Stroke Association Support Coordinator
Location: Home-based, South Warwickshire, including Rugby. However, extensive travel across the region will be required as part of this role (will include team meetings and other work-related meetings)
Hours: Part-time, 21 hours per week
Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)
Contract: Our services are contracted, we currently have funding until 31 March 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: 12 July 2026
Interview Date: 27 or 30 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.
Key responsibilities will include:
· Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.
· Providing personalised information, advice and support to address any needs identified.
· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.
· Providing regular reviews to support people in establishing and achieving their own personal goals.
About You
You will:
· Have a background in a caring and/or charity profession supporting people with disabilities.
· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
· Have experience of working with people who may have additional communication support needs.
· Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Events Co-ordinator has a pivotal role in coordinating and executing various events and initiatives to support the Charity’s objectives. This position demands meticulous planning, excellent organizational skills, and the ability to manage event logistics effectively.They will work as part of the Events Logistics Team, supporting the senior members of the team, and work with and manage a number of both internal and external stakeholders.
The Events Co-ordinator will work closely with the Head of Events and colleagues across the team to support the delivery of both the Events Logistics and wider Fundraising Team strategic plan, including:
-
Event Planning: Collaborate with relevant stakeholders to plan, organize, and execute a diverse and often complex range of events including Sponsored Walks and Challenge events such as Abseils, Charity Galas, Stewardship/Cultivation events and a range of charity engagement events.
-
Events Logistics Management: Coordinate all logistical aspects of events (venue booking, supplier co-ordination, transportation, accommodation, catering, equipment, and staffing requirements); and liaising and negotiating with external stakeholders to ensure our charitable ROI target is achieved. Possess specialist knowledge regarding events policies and procedures including complex event planning, risk assessing and mitigation/emergency planning contracts, manage deliveries, and ensure timely and cost-effective services for events.This includes ensuring compliance with legal, health, and safety obligations, including acquiring necessary permits and licenses for events.
-
Budget Oversight: To ensure events are delivered in line with specific delegated expenditure budget, and achieve the key objectives established at outset.Develops, manages and tracks delegated budget for own events with input into the overall budget across the year, to assist the Head of Events with budget planning, cost estimation, ensuring events are executed within the allocated financial parameters.
-
Volunteer Management: Recruit, train, and supervise volunteers, ensuring their roles and responsibilities are clear and well-coordinated during events.
-
Event Evaluation: Supports, facilitates and monitors progress of each event and initiates and supports performance improvement.Conduct post-event evaluations to assess the success of each event, collect feedback, and implement improvements for future initiatives.
-
Stakeholder Management & Communication: Collaborates with the marketing and communication team to create promotional materials, advertising campaigns, and social media content to maximize event attendance and support; and the wider income generation teams to create event working groups with shared responsibilities to deliver successful outcomes.Additional stakeholders that would be communicated with on a regular basis include; charity supporters, event attendees, Trust Staff, Charity Board Member and general members of the public.
-
Sector Insights : To scope and research potential new event opportunities across the region/UK/Internationally as well as keep abreast of sector trends and opportunities.
-
Personal Attributes: Passionate about the Charity; Proactive, resourceful, and able to solve problems independently.An excellent team player with strong interpersonal skills who is adaptable and open to learning and implementing new strategies.
What we offer:
-
Flexible and hybrid working to support work-life balance
-
Generous annual leave entitlement with additional leave for long service
-
Enhanced sick pay
-
Enhanced Maternity Pay
-
Employee Assistance Program and Lifestyle Savings
-
Free flu jabs
-
Cycle to work scheme
-
Charity events throughout the year
-
Employer enhanced auto-enrolment pension scheme with 8% employer contribution
-
Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
This role is for a 12-month fixed term contract for maternity cover.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
Interviews will take place on 9th July, applications will close as soon as we have enough viable candidates so please apply early to avoid disappointment.
Making A Difference

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The overall purpose of the role is to provide timely psychosocial assessment, psychoeducation and proactive pre- and post-bereavement support to children, young people and adults, using a range of supportive methods, approaches and techniques consistent with level 2 of the NICE (2004) psychological framework.
The post holder will form part of the On Demand Team and will be responsible for the effective day-to-day operation and delivery of the service (Monday to Friday, 8am to 8pm) across a range of On Demand digital platforms. The post holder will also complete comprehensive risk assessments with children, young people and adults, and will liaise with relevant external agencies—such as social care, the police and general practitioners—in accordance with organisational safeguarding policies and procedures.
In addition, the role involves conducting regular weekly referral callbacks, using clinical judgement to ensure that each person is supported to access the most appropriate service for their needs at that time. Working alongside the wider bereavement services team, the post holder may also co-facilitate therapeutic group sessions and deliver one-off psychosocial education groups or workshops, extending the reach of bereavement support beyond individual contacts.
Main Responsibilities
Communication and Relationships
· Build compassionate, trusting and professional relationships with bereaved children, young people and adults, ensuring all contact is person-centered, trauma-informed, developmentally appropriate and sensitive to individual needs and circumstances
· Communicate complex and sometimes distressing information clearly and to supportively, maintaining professional boundaries at all times
· Adapt communication style and approach to suit the needs, preferences, and emotional states of children, young people and adults, including those with neurodiverse profiles or communication difficulties
· Work collaboratively with colleagues across bereavement services, ensuring continuity and consistency of support
· Engage effectively with parents, carers and professionals involved in a child or young person’s care to coordinate holistic support
· Liaise with external agencies – including social care, education, healthcare professionals, police and voluntary sector- to share information appropriately under safeguarding guidance
· Participate in regular clinical supervision to support safe, effective delivery of care
· Contribute to team meetings and service development discussions, offering insight from frontline practice
· Model the values and culture of the organisation in interactions and relationships at work
· Ensure accurate and timely documentation of communications and decisions in line with organisational policies and data protection regulations
Knowledge, training and experience
· Ability to conduct full psychosocial assessments and to lead support interventions with children, young people and/or adults in accordance with best practice
· Ability to complete comprehensive risk assessments and determine appropriate level of response/intervention
· Deliver targeted pre/post bereavement support and interventions utilising a range of supportive therapeutic and psychosocial techniques, working within level 2 of the NICE (2004) psychological framework
· Demonstrate a robust understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, families and adults
· Apply sound clinical judgment and maintain professional accountability for practice in line with national standards, organisational policies, and personal relevant professional Code of Conduct
· Maintain knowledge about current, evidence-based practice
· To maintain a personal profile of professional development in accordance with professional requirements/governing bodies
· Demonstrate knowledge of all relevant policies and procedures
· Adhere to legislation and statutory guidance related to Safeguarding Children and Young People, Safeguarding Adults, and the Mental Capacity Act, providing advice and guidance to colleagues and partner agencies where appropriate
· Participate actively in clinical supervision to ensure safe, ethical, and effective service delivery
· Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities
Analytical and judgment skills
· Exercise sound professional judgment in assessing the emotional, psychological, and social needs of children, young people, and adults following bereavement and in the delivery of immediate on demand support
· Analyse complex information gathered through assessment, observation, and communication to identify individual needs, risks, and strengths
· Recognise and manage situations that involve ambiguity, uncertainty, or emotional intensity, drawing on supervision and established frameworks for professional support
· Apply a trauma-informed and developmentally appropriate lens to clinical decision-making, ensuring sensitivity to cultural, social, and contextual factors influencing grief
· Assess risk and vulnerability using structured and professional judgement, making timely, evidence-based decisions about appropriate interventions and onward referrals
· Identify when more intensive clinical or safeguarding intervention is needed, escalating concerns to line manager and/or On Demand Shift Manager
· Contribute actively to meetings, clinical supervision, peer supervision, case discussions, and service reviews to plan, coordinate, and evaluate strategies of care and support
· Ensure accurate, timely, and meaningful data recording and reporting to inform clinical practice, service evaluation, and organisational performance monitoring
Planning and organisational skills
· Plan and organise work autonomously while engaging collaboratively with colleagues, volunteers, and partner professionals to support coordinated care and seamless service delivery
· Provide cover and support for bereavement team members during periods of absence or high demand
· Contribute to the planning and delivery of workshops and groups run across bereavement services, as needed
· Maintain accurate, up-to-date documentation in accordance with confidentiality, data protection, and statutory requirements
· Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness
· Contribute to the development of efficient, evidence-based practices by supporting team planning, service evaluation, and continuous improvement initiatives
Person Specification
Qualifications and Training
Essential
· Relevant health, education, social care or counselling qualification
· Specialist training in bereavement, grief and trauma informed practice
· Evidence of ongoing professional development and commitment to continuous learning
Desirable
· Training in working with children and young people
· Training in working in mental health
Experience
Essential
· At least three year’s recent experience (in the past six years) of working with bereaved children, young people, families or adults on an individual or group basis
· Experience and knowledge of working with and providing services to children, young people, families and adults in a health, social care, youth, community or educational settings
· Experience of providing support to children, young people, and/or adults through digital channels/platforms
· Further professional training in working with children and young people and an understanding of developmental issues
· Demonstrable experience of safeguarding children, young people and vulnerable adults and an ability to practise in a way that promotes this
· Experience of working collaboratively with multi-agency professionals across health, education, and social care
Desirable
· Experience of working within a bereavement, palliative care of mental health setting
Skills and Abilities
Essential
· Demonstrate in-depth understanding of bereavement, grief, loss, trauma, and their psychological and developmental impact on children, young people and families
· Knowledge of current research, theories, national frameworks, and NICE guidance related to bereavement and mental health
· Knowledge of evidence-based approaches to bereavement and trauma support
· Strong assessment, analytical, and formulation skills with the ability to make informed clinical decisions
· Empathetic, compassionate, and youth driven approach
· Excellent communication and interpersonal skills, with the ability to engage sensitively with children, families, and professionals while maintaining professional boundaries at all times
· Awareness of safeguarding legislation, policies, and procedures
· Understanding of information governance, confidentiality, and data protection requirements
· Understanding of equality, diversity, and inclusion within practice
· Emotional maturity, stability and resilience with a strong commitment to self-care and the ability to seek support and guidance when difficulties arise in the course of work
· Excellent organisational skills
Strong IT skills, including confidence in using multiple IT systems
Benefits
· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 6th July 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Interviews
First Stage Screening Interviews
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
Youth Team Forum Discussion
For roles in our Bereavement Services Team, we will invite those applicants selected for interview along to a discussion forum with members of our Youth Team. This session is held remotely and lasts approximately 20 minutes. The discussion topic will be shared with you in advance of the session.
The client requests no contact from agencies or media sales.
Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.
Reporting to the area Casework Services Manager, key responsibilities will include:
- Manage casework support, providing direct support, advice and guidance to beneficiaries,
- Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs
- Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services
- Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary
- Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support
- Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).
The role is primarily homebased and will have regular travel around the Dorset, Hampshire and Isle of Wight area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.
A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: 13th and 14th July 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.
Reporting to the area Casework Services Manager, key responsibilities will include:
- Manage casework support, providing direct support, advice and guidance to beneficiaries,
- Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs
- Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services
- Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary
- Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support
- Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).
The role is primarily homebased and will have regular travel around the North East area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.
A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: week commencing 13th July 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.
Reporting to the area Casework Services Manager, key responsibilities will include:
- Manage casework support, providing direct support, advice and guidance to beneficiaries,
- Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs
- Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services
- Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary
- Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support
- Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).
The role is primarily homebased and will have regular travel around the Greater Manchester area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.
The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
The Woodland Trust is looking for an experienced Conservation and Wildlife Officer to join the Snaizeholme Project team, supporting the conservation and long-term management of the Snaizeholme Estate. The role will focus on conservation-led wildlife management, including protecting and enhancing local Red Squirrel populations, habitat and species monitoring, and delivering practical land management across a diverse landscape. Working closely with landowners, partners, volunteers and local communities, the successful candidate will combine strong ecological knowledge with excellent communication and public engagement skills to help create a thriving, resilient landscape for wildlife and people.
A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.
For recruitment purposes this position is advertised as Conservation and Wildlife Officer to reflect the nature of the work. The successful candidate’s formal title will be Wildlife Manager - Snaizeholme.
The Role:
- Coordinate stakeholders across the Northern Dales to deliver joined-up, evidence-led wildlife management, with a focus on Grey Squirrel control to support Red Squirrel populations.
- Lead ecological surveys and monitoring to inform habitat management, including grazing impacts, vegetation change, bird activity, ground-nesting productivity and invasive species.
- Produce reports and contribute to conservation research in collaboration with colleagues, agencies and external partners.
- Manage and support wildlife contractors, volunteers and controllers, delivering evidence-based squirrel and deer management across the estate and wider landscape.
- Support delivery of the Snaizeholme Estate project, providing specialist input into woodland, peatland, wetland and farmed habitat management.
- Deliver public engagement through presentations, events, site visits and volunteer coordination, ensuring safe and effective conservation activities.
- Ensure wildlife management complies with best practice, environmental legislation and regional/national partnership frameworks.
- Maintain accurate survey and management records using IT/GIS systems, support health and safety compliance, and provide training and guidance where needed.
- This is a homebased role, requiring regular travel to locations within the Snaizeholme landscape and wider area, sometimes to remote locations. You would be expected to live within reasonable travelling distance of your area of responsibility. Occasional travel to regional offices and overnight stays will be required.
The Candidate:
- Experience assessing, monitoring, and managing wildlife and habitats to deliver conservation objectives, particularly in upland environments.
- Skilled in wildlife and habitat surveying, species identification, and practical conservation management.
- Strong stakeholder engagement and relationship-building experience with farmers, land managers, ENGOs, local authorities, volunteers, and community groups.
- Confident in public engagement, including presentations, guided walks, and volunteer coordination.
- Knowledge of conservation-led wildlife management, habitat survey methodologies, and upland land-use practices.
- Competent in Health & Safety management, including lone working, risk assessments, and working in challenging terrain/weather conditions.
- Proficient in IT, data management, record keeping, and GIS software.
- Qualified with a relevant environmental/ecology/land management degree (or equivalent experience), full UK driving licence, and willingness to complete specialist training/certifications including Grey Squirrel Management and DSC Level 1 if not already held.
Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
- Enhanced Employer Pension
- Life Assurance
- Flexible & Hybrid Working Options
- Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
- Buy and Sell Holiday Scheme
- Enhanced Parental Pay
- Employee Assistance Programme
About Us:
The Woodland Trust is the UK’s largest woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and CVs are redacted until after shortlisting is complete.
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on 9th & 10th July.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
We have a vacancy in the South & Southwest Region for a Regional Administrator, 28 hours per week. You will be joining a dedicated and friendly team of regional staff and volunteers. This is a fixed term post, initially for one year. The postholder will ensure smooth running of regional administration and carry out administrative duties as required by the region. They will support direct service delivery and volunteers across a number of branches to deliver services in line with Cruse standards, policies and procedures
How to apply
Your application must consist of a CV and short covering letter which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. If application does not include both, it may not be considered.
The closing date for applications is 2nd July 2026 we reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that if you do not hear from us by 10th July 2026, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Fundraising Executive to become the local face of a well established charity within Worcestershire.
As Fundraising Executive, you will be responsible for growing income and awareness across Worcestershire by developing meaningful relationships with supporters, volunteers, community groups, schools, and local businesses.
Working closely with the Community Fundraising Manager and wider fundraising team, you will help deliver regional fundraising plans, identify new opportunities, and provide exceptional supporter stewardship to maximise engagement and long-term loyalty.
This is a varied and rewarding role that combines community engagement, relationship management, volunteer support, event attendance, and fundraising development.
Key Responsibilities
- Build and maintain strong relationships with supporters, community groups, schools, and local businesses.
- Develop and manage a pipeline of fundraising opportunities, including identifying new prospects and re-engaging previous supporters.
- Deliver excellent supporter stewardship, ensuring individuals and groups feel valued and connected to the charity's impact.
- Support and grow a network of volunteers through training, guidance, and regular engagement meetings.
- Deliver presentations, talks, and fundraising pitches to a variety of audiences.
- Provide advice and support to community fundraisers, ensuring compliance with relevant fundraising regulations and best practice.
- Maintain accurate records using CRM systems and monitor fundraising performance against agreed targets.
- Support community awareness initiatives, including educational programmes and public engagement activities.
- Work collaboratively with colleagues across the organisation to maximise fundraising opportunities and supporter engagement.
About You
We are looking for someone who is:
- A confident communicator with excellent relationship building skills.
- Experienced in customer service, fundraising, sales, community engagement, or stakeholder management.
- Self-motivated, organised, and capable of managing a varied workload independently.
- Comfortable presenting to groups and acting as an ambassador for a charitable cause.
- Experienced in working towards targets and achieving measurable outcomes.
- Proficient in Microsoft Office and database/CRM systems.
- Flexible and willing to work occasional evenings and weekends to support events and community activities.
Essential Requirements
- Full UK driving licence.
- Access to a vehicle for business travel.
- Strong written and verbal communication skills.
- Excellent organisational and time management abilities.
Desirable
- Experience in fundraising or the charity sector.
- Experience working with volunteers.
- Institute of Fundraising qualification or equivalent.
Salary & Benefits
•Salary: £28,000 - £30,000 per annum
•Contract type: full time, permanent
•Location: remote- you need to be based in Worcestershire (with travel across the region)
Recruitment process: Cv to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Salary £26,938 - £29,264 (pro rata of £33672 – 36580)
Hours .8 FTE (equivalent to 4 days per week), to suit both you and the needs of the Charity. This will include some ‘out of hours’ cover.
Location Much of the work is undertaken from our houses located around Birmingham. Office work is undertaken from our Office base and from home by arrangement.
Responsible to Operations manager
Key tasks: To work with other staff and volunteers to ensure that Hope’s houses are clean, safe and comply with legal standards; To help people move into and out of Hope Housing and to work with other Hope staff and other organisations to promote residents’ well-being and to support newly granted refugees on their road to independence.
Job description
1. Ensure that houses and gardens are safe, welcoming and well maintained
2. Undertake simple repairs and maintenance to Hope Houses
3. Commissioning repairs where appropriate, within Hope’s housing maintenance budget.
4. Complete and record regular fire and health and safety checks.
5. Ensure rooms are clean and ready for new clients to move into
6. Help new residents move in and provide an induction.
7. Undertake and document client risk assessments
8. Help new refugees develop and carry out plans to help them thrive
9. Ensure safeguarding of clients in accordance with Hope’s safeguarding policy and procedures
10. Complete License Agreement and diarise end dates
11. Draft eviction letters and supporting letters when required
12. Assist with obtaining client documents
13. Empower residents to register and engage with appropriate health services
14. Encourage residents to get involved in activities likely to contribute to their well-being.
15. Help clients develop the skills needed for life after leaving Hope Projects
16. Conduct and record house meetings when required
17. Help residents move out at the end of their license
18. Assist with the support and running of the regular monthly residents meeting ‘Hope Asylum Voices’
19. Accurately record work with clients using outlook diary and lamplight database.
20. Build relationships with organisations, volunteers and charities
21. Contribute to planning and the development of Hope Project
22. Liaise with partner agencies
23. Develop and maintain positive rapport with clients whilst maintaining professional boundaries
24. Commitment to learn and develop new skills to meet service needs
25. To provide training where required
26. Attend Team Meetings, Steering Group and other Partner meetings. To maintain a good relationship with other Hope staff and partners
27. Contribute to the wider work of Hope Projects including fundraising and awareness raising.
28. Help raise awareness of Hope Projects and the issue of asylum destitution
29. Engage with regular support and supervision
30. Undertake training when required
Person specification
Experience
1. Experience of working supportively with vulnerable / at risk people
Ability
2. Good listener
3. Able to assess safety in houses
4. Able to assist in the safeguarding of at-risk people
5. Able to carry out basic repairs
6. Able to liaise with contractors such as plumber and electricians
7. Organised, able to effectively time-manage a varied workload
8. Capable of working on own initiative outside of an office environment
9. Good written and spoken English
10. Ability to use common office IT software and to record work on a database
11. Able to work within a budget.
Knowledge
12. Understanding of issues affecting Refugees and destitute asylum seekers
Qualities
13. Sympathy towards Refugees and destitute asylum seekers
14. Good at communicating with colleagues and managers
15. Willing and able to travel around Birmingham
In addition to the 4 questions on this form, please submit a CV and a letter of support (around 1 side of a4) explaining how you meet the person specification and why you are the right person for this job.
Legal advice, housing, emergency grants and wellbeing support for people made homeless by immigration controls.
The client requests no contact from agencies or media sales.
As Content Creator for Child Bereavement UK, you’ll play a vital role in helping us communicate sensitive messages with care, clarity and impact. You’ll translate our campaigns and organisational priorities into thoughtful, engaging content that connects with people across a range of platforms and reflects the lived experiences of grieving children, young people, parents and families.
Working alongside content, brand and marketing colleagues, you’ll assist with the pitching and creation of high-quality digital, audio and print content that speaks directly to our priority audiences, refining and optimising content so it reaches and supports those who need it most.
Main Responsibilities
· Develop and deliver engaging, high-quality content (copy, images, audio and film) to increase awareness, engagement and support for our services, training and income generation activity.
· Proactively generate and pitch ideas for both evergreen and seasonal campaigns, informed by audience insight, organisational priorities and the wider landscape.
· Work with brand, marketing and digital colleagues to plan and deliver content across online and offline channels in line with agreed strategies and objectives.
· Ensure all content reflects our tone of voice and values, and is accessible, inclusive and appropriate for sensitive subject matter.
· Ensure all content is created in line with safeguarding, consent and confidentiality guidelines.
· Work sensitively with service users and donors where appropriate, ensuring lived experience is represented with dignity and respect.
· Optimise content using data and performance insights, working with the Brand Lead, Digital Marketing Lead and Social Media Lead to maximise reach and impact.
· Respond appropriately to timely opportunities and key moments in the external environment, ensuring content is handled sensitively and responsibly.
· Provide guidance and constructive feedback to colleagues to support high content standards across teams.
· Act as a brand ambassador, championing consistency, quality and compassionate communication.
· Recommend and test innovative approaches to content creation, evaluating results and sharing learning to strengthen future activity.
· Work closely with approved freelancers and suppliers to commission and deliver content projects to brief, budget and timeline.
· Contribute to reporting on content performance, identifying insights to inform future planning.
Person Specification
Essential
Experience & Knowledge
· Experience creating high-quality content across a range of formats, including written, visual, audio and short-form video content.
· Experience contributing to content for campaigns or organisational communications.
· Knowledge of best practice for creating accessible, inclusive and audience-appropriate content.
· Awareness of the importance of safeguarding, consent and confidentiality when communicating sensitive or personal experiences.
Skills
· Excellent written communication skills.
· Strong content development skills, including the ability to generate ideas, draft content, refine messaging and adapt materials for different channels and audiences.
· Skilled in producing high-quality video and audio content, including hands-on skills in filming, recording and editing.
· Strong graphic design skills (e.g. Canva, Adobe etc).
· Ability to translate complex or clinical information into clear, engaging content.
· Strong ability to prioritise and manage competing demands.
· Ability to balance creative ambition with commercial or organisational objectives.
· Excellent attention to detail and commitment to editorial quality.
Attributes & Values
· Compassion, emotional intelligence and ability to work respectfully with bereaved children, young people and families.
· Collaborative, approachable, and able to build trust across teams.
· Creative, innovative and proactive, with a solutions-focused, self-starter mindset.
· Highly organised, resilient and able to work independently in a remote environment.
· Strong commitment to equity, diversity, inclusion and ethical storytelling, including amplifying lived experience safely and respectfully.
· Willingness to undertake relevant training and development opportunities.
· Willingness to work flexibly to meet organisational need.
· Ability to undertake periodic UK travel and represent the charity at meetings and events.
Desirable
· Experience working within the charity/third sector, particularly in bereavement, mental health or social care.
· Understanding of bereavement and the needs of bereaved children, young people and parents.
· Previous experience in a Content Creator role or similar.
· Background in storytelling, editorial or publishing environments.
· Familiarity with CRM systems such as Salesforce.
· Experience of working with lived-experience contributors, ambassadors or volunteers.
· Knowledge of digital marketing principles (e.g., SEO, user journeys, content optimisation).
· Active engagement with creative or content industry networks.
Benefits
· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 6th July 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Interviews
If you are progressed to an interview, you will be invited to attend a 1-hour competency-based interview on MS Teams with the Hiring Managers for the role. You may also be asked to complete an interview task, which will also be shared with you in advance.
Proposed interview dates: 23rd and 24th July 2026
This is a full-time role with employment commencing from September 2026.
The client requests no contact from agencies or media sales.
