Volunteer Manager Jobs in Lambeth, Greater London
We have a great opportunity for an experienced Brand Manager to join our Marketing and Income Generation Directorate. You will join us working 35 hours per week on a 12-month fixed term contract and in return you will receive a competitive salary of up to £46,284 per annum plus excellent benefits.
This is a remote based role however occasional travel for meetings will be required.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
The Brand and Marketing team help to deliver our purpose as a charity, seeing the world through cats eyes, inspiring audiences through brilliant storytelling and bringing about a step change in awareness of our brand and the issues we champion resulting in many more people treating cats with kindness and respect.
Responsibilities of our Brand Manager:
As Brand Manager, you will work across the organisation to manage daily requests for support and approvals on copy and design work that require constant action and collaboration both with teams right across the organisation and with external agency partners to ensure we are delivering a coherent, focused and integrated brand to our audiences. You will work closely with the Campaign Manager to build and track brand performance metrics including awareness, reach, logo recognition and sentiment and provide input and support for other projects/initiatives as required across the charity.
What we’re looking for in our Brand Manager:
- Significant experience in a brand strategy and activation role
- Experience of briefing and management of creatives both in-house and external agencies
- Experience of working and collaborating closely with multiple teams across a large organisation with competing needs
- A solid working knowledge of brand marketing and advertising practices and methods
- Able to manage a heavy and fluctuating workload
- Good understanding of campaign metrics and reporting
- Charity experience is preferred
What we can offer you:
- salary of up to £46,284 plus excellent benefits
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits
- Employee Assistance Programme
- and more
Join us as our Brand Manager and know you are helping to make a real difference to cats and kittens across the UK!
Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.
Closing date: 29th April 2024
Virtual/in-person interviews: 10th May 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Chiswick Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21/28 hours per week over three/four days, primarily weekends but flexible over a seven-day rota
Salary
£23,933 pro-rata plus OTE Bonus
Location
Chiswick
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
The client requests no contact from agencies or media sales.
Reports to: Head of External Affairs
Directorate: Practice and Quality
Salary range: £37,501-£39,000
Location: London – EC4Y 8EE (Hybrid) , flexible working options available
Contract: Full-Time, Fixed-term Contract (12-months)
Job Purpose
The successful candidate for our Policy Manager (Maternity cover) position will be joining BSR’s high performing and dynamic External Affairs team, which is promoting excellence and driving up the standard of Rheumatology care across the four nations of the UK by affecting public policy change. In 2023 our External Affairs team were nominated for an industry wide Public Affairs award for hugely impactful Homecare Medicines Campaign, so it is a fantastic time to join the team and we continue to work on the cutting-edge of policy and public affairs.
The role of the Policy Manager is to work closely with our members to give a voice to the society within emerging health policy discussions, public consultations and to play an important role in the development of our integrated departmental campaigning approach. The Policy Manager also plays a leading role in the development of our pro-active policy work and helps to shape the direction of the society’s lobbying. In the last year the Policy Manager has played a crucial role in producing expert advice and guidance, as well as groundbreaking health economics research, which are improving the delivery of Rheumatology care across the country – and 2024/25 is going to be another exciting period for the team.
Main responsibilities
- To develop the Society’s pro-active policy agenda by conducting research, writing policy papers and managing research contracts in-line with of our goal to improve the quality of care in Rheumatology services.
- To drive excellence in all aspects of rheumatology by managing BSR’s member-led Clinical Affairs Committee and supporting the committee to deliver on their work plan.
- To co-ordinate BSR’s response to health policy developments and in regular public consultations, for example technology appraisals, guidelines in development and quality standards.
- To support the development of the Society’s leadership voice in the public policy space by working closely with the Head of EA and Public Affairs Manager to deliver our integrated campaign approach to influencing change.
- To build and maintain stakeholder relations with internal and external stakeholders and to engage with relevant bodies to represent the society as and when required on emerging policy issues.
- To lead on growing awareness amongst the BSR membership of the impact of our policy work on improving Rheumatology care by delivering planned communications and contributions to regional and national member bodies.
Person Specification
Experience
- A demonstrable interest in helping people with rheumatic conditions to receive the highest quality outcomes and live well, championing the specialty, influencing change and building a thriving community of best practice.
- Experience working in a policy role within a political, governmental or not-for-profit environment, or other experience which you can demonstrate matches suitability with the role responsibilities.
- A demonstrable interest in health policy or a strong working knowledge of the current NHS and health policy landscape.
- Experience working with or management of committees and/or within a membership organisation.
- An academic or professional understanding of the use of different research methods and their application in conducting research and writing papers.
Abilities and Skills
- Excellent written and verbal communication skills and the ability to communicate complex issues succinctly to different audiences.
- Excellent interpersonal skills with the ability to develop stakeholder relationships.
- Good analytical skills with a demonstrable ability to digest public policy and communicate its key outcomes.
- Excellent organisational and record keeping skills, with project management being a bonus.
- The ability to work with a high degree of independence as a part of a small team.
Inclusion and Diversity
BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.
Benefits of working at BSR
We offer a wide range of benefits, most of which start from day one of joining us. Our benefits fall into four main areas: Wellbeing, Time- based, Learning and development, and Financial. Just some of them include:
Wellbeing:
- Free period products in our office
- Free flu vaccinations
- Mental Health First Aiders
- BUPA healthcare scheme- we offer a cash plan, which you can add children or partners to
- Employee Assistance Programme. This is a free, confidential counselling service to all staff, as well as a general advice service provided by BUPA
- WeCare offers access to a 24/7 virtual GP, as well as a mental health support service, a get fit programme and an online portal with lots of helpful resources
- Our enhanced sick pay offer is:
- Up to two years’ service: 4 weeks full pay and 4 weeks half pay
- After two years’ service: 12 weeks full pay and 12 weeks half pay
- We work in a social environment with a range of activities, both virtual and in person, run by our Social Squad. This includes an organisation- wide volunteering day.
Time-based:
- We offer 30 days annual leave in addition to bank holidays
- All staff can request sabbaticals at any point, which are considered on a case-by-case basis
- We also offer an extra day for moving house
- Bank holiday swops- you can swop a bank holiday day for another day’s leave (entitlement remains 1:1 days)
- We’re a 4 day week employer, which at BSR means working your fulltime hours (31.5 each week) over 5 days
Learning and development
We will help you develop your career by supporting your personal development and encouraging internal progression. This includes recognising individuals’ achievements through our internal staff awards. We offer a huge range of learning opportunities, both in-house and externally. This includes a thorough induction programme when you join us, as well as development opportunities aimed at line managers, and wellbeing-based learning sessions. And if professional membership is a required part of your role, we’ll cover the cost of that.
Financial:
- We offer a performance related pay incentive scheme
- Income protection scheme
- You’ll be enrolled on our pensions scheme with Aegon (via Second Sight). Our current pension match is 5% employer contribution if you contribute 4% (9% contribution in total).
- Our life assurance policy pays three times your basic salary
- Interest free season ticket loans
- Ride-to-work scheme
- Interest-free loan scheme
- We also provide generous enhancements within our parental and family leave policies.
- Our maternity/shared parental/adoption offer is 6 weeks at full pay, 33 weeks at half pay, followed by 13 weeks at the statutory rate.
- Our paternity leave offer is 6 weeks at full pay
This new role will lead in the development of the financial resilience and overall vision of the organisation to achieve a strong, effective and ethical finance function.
Working closely with the core staff team, Treasurer and the Finance team, it will develop and maintain financial policies, systems and procedures to enable smooth financial management and transparency.
This role will lead on financial reporting and financial oversight, working with the Management Group and the Treasurer/Trustee team to enable financial compliance and sustainability for Platform.
As part of building more resilient financial systems, this role will lead and develop our fundraising function, including reviewing and building the systems, processes and policies that enable an effective long-term fundraising strategy.
Details:
Hours: 4 days: 32 hours per week based on a 40 hour week, flexible hours possible.
Contract: Permanent, subject to 6 months probation.
Salary: Baseline salary as of March 2024 is £42,248 pro rata (£33,791 at 4 days a week) and is subject to Platform’s Socially Just Waging System.
Location: Oxford House, Derbyshire Street, London, E2 6HG, but remote working is possible. Most Platform staff are supported to work from home most of the time, but all permanent members of staff are expected to attend in-person monthly meetings, and other in-person meetings when required.
Responsible to: Management Group, Trustees (in conjunction with the Treasurer)
Duties and responsibilities:
Work with the Finance Team, People and Process Manager, relevant trustees and the wider staff team including project budget holders to deliver:
-
Financial management
-
Strategic Development
-
Design and implement systems to enable sustainable financial strategy, integrating finance and fundraising, including budgeting, income projections
-
Jointly lead a review of the Socially Just Waging System
-
-
Planning & Delivery
-
Finance software implementation, maintenance and development.
-
Implementation and oversight of organisational finance policies, processes and procedures
-
Support programme managers to produce programme budgets
-
Provide insight on financial risks and opportunities to the staff team to support collective decision making
-
-
System Maintenance
-
Oversight of pass through grants and financial partnerships
-
Managing financial service providers (payroll, auditors, book-keepers, software systems development)
-
-
Financial Compliance and Governance.
-
Coordinating annual audits
-
Reporting to Companies House, and Charity Commission in conjunction with HR staff
-
Delivering quarterly management accounts to the staff team and Trustees.
-
Support external audits in conjunction with project staff.
-
-
-
Fundraising management and coordination
-
Strategic Development
-
Lead and facilitate the collective delivery, monitoring and development of a sustainable fundraising strategy to build financial resilience, in line with Platform’s values to meet the organisation's agreed financial objectives.
-
Update and ensure active practice of ethical fundraising policy
-
-
Planning & Delivery
-
Work with staff team to implement short, medium and long-term fundraising plans
-
Develop and manage the fundraising pipeline, including, researching, scoping and supporting bid writing in collaboration with programme managers.
-
-
System Maintenance
-
Support grant management and reporting using appropriate software.
-
-
-
Collective organisational management
-
Pro-actively participate in sociocratic, consensus decision making in our team meetings, contributing to the general strategic development of Platform.
-
Participate in line management processes, including line management of colleagues after probationary period
-
Active participation and collaboration in Platform’s restructure process, including development of roles, circles and teams.
-
Any other reasonable requests made by the Platform staff team and/or Trustees.
Person Specification
Outlined below is our understanding of the skills, experience and knowledge that would be beneficial in the role of Finance and Fundraising Manager. We define this as skills, knowledge and experiences, whether in paid work for charities, SME’s, grassroots campaigning, volunteering or through your lived experience.
We welcome people to apply even if they do not meet all of the criteria: we are very aware that people, in particular those who are racialised and/or otherwise minoritised may not have had formal opportunities to demonstrate their skills and competence.
Please do get in touch if you have any questions or want more information about the role.
Essential
-
Commitment to Platform’s vision, values and principles - in particular anti-oppression
-
Experience of developing integrated financial and fundraising systems.
-
Experience (2 years or more) of managing organisational finances, specifically:
-
Using finance software
-
Managing payroll and pensions
-
Managing financial service providers
-
Financial compliance and governance
-
-
Experience of developing long-term fundraising strategies focussed on trusts and grants.
-
Experience of supporting staff to manage budgets and/or fundraise
-
Experience of collectively running a group, and/or working and/or organising within a collective management structure and/or a flat or non-hierarchical structure
-
Excellent collaboration and team working skills, including clear and timely communication, openness to feedback and willingness to engage with conflict when necessary and with care
-
Ability to work independently and autonomously within a collective, with a good ability to adapt to changing need and circumstance
Desirable
-
Track record of generating income for an organisation through fundraising, including managing and reporting on grants.
-
Knowledge of and interest in anti-oppressive fundraising and financial practices including;
-
Ethical fundraising policies and practices
-
Equitable budgeting
-
Socially just pay practices
-
Developments and debate in the philanthropic community
-
-
Experience of developing and maintaining financial policies for an organisation
-
Good networks across the social and environmental justice fundraising/philanthropy sector
-
Strong communication skills: able to write and speak in effective, persuasive and inspiring ways, tailored to different audiences.
Platform works towards a just future beyond fossil fuels.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role offers an exciting opportunity to grow and develop a Dementia Service that was launched at Age UK Westminster in 2022. Offering a weekly community-based Maintenance Cognitive Stimulation Therapy group that provides a vital contribution to living well with dementia and a monthly Memory Cafe, we are looking for someone with the knowledge, skills, experience and passion to ensure that more residents can benefit from this Service.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Hammersmith, Fulham, Ealing and Hounslow Mind
This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.
Job Purpose
This role sits within our Adult Services, across Hammersmith, Fulham, Ealing, Hounslow. You will be responsible for the operational delivery and service development, of a portfolio of services. Namely (but subject to change):
- Safe Space Community
- Safe Space ED
- Hounslow Helpline
- Nova Roots (Forensic Community Hub)
One large service you will be responsible for is our crisis alternative service – Safe Space - which is a tri-borough out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00(midday) – 11:30pm across all of our boroughs. You will be responsible for managing peripatetic teams: we currently have 3 in person Safe Spaces and based in 3 A&E.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the Crisis Alternative Service Manager will provide operational management, mobilisation and service development of all Crisis Services within Adult Services. The ideal candidate will have experience of mobilising and developing high quality, large services. In addition to managing and supporting staff working within challenging environments and experience of working with challenging behaviour and complex needs. The Service Manager will hold all operational risk.
Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends. You will also be required to be rostered into the on-call rota.
The Crisis Alternative Service Manager will be required to work collaboratively with the Director of Adult Services and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes.
They will be responsible for the delivery, progression and continual improvement of the service. They will have responsibility for ensuring Crisis Services operate in line with organisational H&S processes and procedures, HFEH Mind policies and CQC requirements.
Key Responsibilities
For full list of responsibilites, see attached job description
- To oversee the management of the Crisis Alternative Services and other services, in line with organisational values and service quality expectations.
- To ensure all risks are recognised and mitigated in line with the serious incident and safeguarding policies.
- To ensure safe working and risk management
- To ensure feedback is provided on risk mitigation through serious incident reports.
- To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators)
- To complete audits and high quality reports for senior internal and external stakeholders
- To interpret performance and impact data for crisis services and be responsible for reporting against service targets
- To provide effective line management supervision to Team Managers and Support Workers
- To collaborate with the Director of Adult Services and the Head of HR to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.
- To mobilise the crisis services in line with agreed project plans and ensure they are promoted and marketed well.
- To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.
- To develop robust referral routes and pathways into the service with both statutory and non-statutory bodies.
- To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.
- To support the Team Managers to ensure adequate and appropriate staffing at all times within the service.
Person Specification
For full person specification, see attached job description
- A minimum of three years managing a crisis service or similar setting with high complexity and high incident rates
- Experience of managing and mitigating risks
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of suicide prevention
- Understanding of trauma informed care
- Understanding of mental health and safety planning
- An understanding of CQC requirements for mental health
- Managing services for vulnerable people in a service delivery organisation.
- Excellent people and project management skills and significant experience of supporting and managing staff.
- Experience of working in the voluntary sector and/or statutory services
- Experience of motivating, developing and training staff
- Experience of creating and implementing safety and risk policies and procedures.
- Successful track record in planning and project management.
- Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice.
- Knowledge and understanding of the relevant statutory authorities including NHS and social care.
- Excellent communication skills and able to communicate effectively to a variety of audiences.
- Commitment to service user involvement and able to work with service user groups to develop this.
- Strong organisational skills and able to take control of own workload and meet deadlines.
- Ability to work independently with minimum support.
- Confident in challenging poor performance assertively, constructively and successfully.
- High professional standards and the ability to communicate these clearly to others.
- IT literate to aid communication and analysis of data.
Desirable
- Mental health registration (nurse/doctor/therapist etc)
- Mental health qualification
- Has a full driving licence and use of own vehicle (desirable, not essential. Work related mileage will be paid)
- Experience of working with databases such as Views, IAPTUS, Rio and Python
- Project management qualification
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Post is subject to an enhanced DBS check
The client requests no contact from agencies or media sales.
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives.
Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
An exciting opportunity to join CGL’s Children and Young People’s Leadership Team. Overseeing Young People’s drug services in West Sussex and London you will use your extensive management experience to support and lead the delivery teams.
Where: South East London
Hours: 37.5
Salary: £45,993,69 to £50,346,75
Allowances: £4,072.06
Responsibilities
You will be a confident people manager; comfortable working with teams as well as with commissioners and other stakeholders. We are looking for an inspiring leader with significant experience in youth work, committed to delivering best practice and innovative young people’s services.
As a member of the Children & Young People’s (CYP) Leadership Team, you will work relentlessly in shaping a society where children and young people can be happy, healthy and safe. A society where all children and young people can thrive.
Working closely with your Regional Head of CYP Services, and wider senior leadership team, you will contribute to the ongoing development of an ambitious, CYP-centred and outcome focused culture at every level of service delivery. You will provide senior operational leadership and strategic support to CYP services within your locality, including service performance, line management, budget control and strategic stakeholder engagement. As a champion for positive change, you will help shape a strong vision for the future development of CYP services you are responsible for. You will facilitate a sense of connection with the wider CYP directorate, ensuring local teams feel enabled and empowered to deliver this vision. You will provide a constant stimulus for improving services in a learning environment.
To support these operating principles, you will embrace Change Grow live values:
• Be open
• Be compassionate
• Be bold
In doing this, managers will demonstrate the following competencies and behaviours: Judgement, Open Minded, Diversity, Courage, Communication and Influence, Emotional Intelligence, Leadership and Delivering Results.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.
Salary Range (pro rata if part time)
CGL points 42 to 46 (£45,993.69 - £50,346.75)
ILW / OLW /Fringe
Inner London Weighting (£4,072.06)
Closing Date
22/4/2024
This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
Bid Manager
Contract: Permanent, Full Time
Location: The role will be based in the UK or one of the following countries where WaterAid works: Ghana, Liberia, or Nigeria, subject to right-to-work eligibility in the respective countries.
Salary & Benefits
Salaries and benefits for different countries will vary in line with the successful candidate's location and depending on experience. See further details below: Role-based in:
- United Kingdom: Grade 4, GBP43,668 - GBP 45,851 with benefits
- Ghana: Grade F, GHS 148,580 - GHS 233,223 with benefits
- Liberia: Grade F, USD 30,238 - USD 38,167 with benefits
- Nigeria: Grade F, NGN 16,281,102 - NGN 20,747,993 with benefits
About WaterAid:
Want to use your skills in developing high-quality proposals to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as a Bid Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Programme Funding and Partnerships Team has been tasked with leading WaterAid UK's ambitious new strategy to grow the size of its programmes through restricted income. It is expected that this growth will primarily come from institutional partnerships with some of the world's leading bilateral and multilateral development agencies, including FCDO, USAID and GAC.a
About the Role:
As the Bid Manager in the Bid Management Team, you will support the development of winning proposals to deliver strong growth in our restricted funding pipeline.
In this role, you will work with key stakeholders, including staff in Country Programmes, Finance Teams, Regional Funding Managers and external partners to develop high-quality bids for opportunities with institutional and non-institutional donors that act like institutions. This includes bilateral and multilateral donors (e.g. FCDO, GAC, USAID, EU, World Bank), as well as some work with trusts and foundations.
You'll also:
- Support the project design process
- Work with country finance teams to build and review project budgets that reflect the technical design
- Negotiate WaterAid's scope of work and budget with external partners
- Facilitate After Action Reviews to ensure lessons are captured
- Design and deliver training to strengthen capacity of colleagues in Country Programmes and regional teams in proposal development
About You:
- Experience developing winning proposals to a range of institutional and non-institutional funders, ideally for development projects in low-income countries
- Good understanding of proposal management best practices
- Excellent written and verbal communication skills, with a strong ability to negotiate and influence
- Experience analysing financial data and developing proposal budgets
- High level of attention to detail and accuracy
Closing date: Applications will close at 23:59 on 13th May 2024. Availability for an interview is required for the week commencing 27th May 2024.
How to Apply: To see the full job pack, please click 'Apply'.
- Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
- Please indicate your location and the right-to-work eligibility in your Cover letter.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment:
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About you
We are looking for someone to bring demonstrable experience and dynamism to the team, and who will make evident to colleagues the value of coordinated communication strategies and plans in achieving our organisational objectives. You will understand the opportunities created in testing new channels and approaches to reach audiences; be creative with communications plans and deliverables; and see the importance of tracking content performance against agreed KPIs.
About the role
This role will line-manage four direct reports, delivering communications and marketing activity across the organisation. Working closely with the Head of Communications and Marketing, key activities for 2024/25 will include updating our content management system; rolling out a new marketing function within our CRM; delivering agreed communications elements for our 60th anniversary programme; and working with colleagues to ensure all digital marketing activity is integrated, value for money, agile by design and delivers against our strategic priorities.
About us
Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing. We exist to make life better for carers and bring about lasting change.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is 15 May 2024
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.
The client requests no contact from agencies or media sales.
About the role
As Shop Manager, you will be leading a team of staff and volunteers to deliver an outstanding customer experience, creating a vibrant, fun place to shop, work and volunteer. You will have the autonomy to develop your shop and engage with the community and will be expected to attract volunteers and donations locally. You will achieve ambitious sales and training targets, maximising the impact on our mission to end homelessness.
You will work collaboratively with a peer support group of shop managers and will have opportunities to build your own skills through training and development.
About you
To be successful in this role you need to be an experienced Shop Manager with proven track records of managing a high performing team and achieving sales results. You will have a genuine interest in charity retail and be seeking a challenge that stands out from other retail management roles. You will know how to manage and build Crisis’s reputation within the local community and be committed to Crisis’s values and mission to end homelessness.
You may have experience in; retail management, stock management, people management, customer service, recruitment/interviewing.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave, incrementally increasing to 31 days after 4 years.
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 21 April 2024 (at 23:59)
First round interviews will be held on Monday 29 and Tuesday 30 April 2024
Second round interviews will be held on either Monday 6 or Tuesday 7 May 2024
Permanent with funding
35 hours per week
£29,394.04 per annum
Benefits
London Borough of Newham
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for children who urgently need support. Your role will be to help us maintain and develop innovative practice to support our work in our services around the country.
TYPE OF PERSON WE ARE LOOKING FOR/ WHAT'S EXPECTED OF THEM
We are currently looking for a Volunteer Coordinator to join our dynamic, ambitious team.
KEY SKILLS AND COMPETENCIES
In order to be successful in this role, you must have:
-Experience of developing and delivering training programmes
-Experience of recruiting, training and supporting Volunteers to a high standard, including developing and maintaining a comprehensive programme of support.
-Experience of peer mentoring programmes and/or experience of facilitating participation activities with young people.
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is Sunday 5th May 2024. If after 14 days, we have received enough applications we can close this vacancy from the 29th April 2024 onwards
Interviews will be held in May 2024
Closing Date: 21 April 2024
Ref 6645
We're looking for a Shop Support & Projects Manager! This is an exciting new opportunity to work with our brilliant shop teams in Portobello, Islington and Windsor as part of our ongoing plans to grow our Retail teams and deliver inspiring retail spaces across the UK!
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
This position is for an initial 12-month fixed term contract.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
As Shop Support & Projects Manager, you will provide focused support on defined areas, working alongside the Shop Managers in each shop to understand the shop, community, and proposition.
This is an exciting new role with huge opportunity to impact the success of our shops in Portobello, Islington and Windsor, and to act as an ambassador for our brand in the local communities!
Working closely with the Shop Managers in each shop, you'll take on a varied role delivering on key areas of work to enable the delivery of the shop's potential. An initial focus of your role will be on volunteer recruitment and retention as we look to grow our existing volunteer teams, including ensuring they receive amazing training and support when they join us!
You will help embed new processes and best practice ways of working to empower our volunteer teams and help the Shop Manager drive the shop forward, capturing your successes and learnings to share across other teams and shops.
At times, you'll also take on responsibility for day-to-day operations or leadership of the shop, providing key support and additional capacity to the Shop Manager to enable the shop's continued success.
About You
You will be someone with exceptional project coordination skills, who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.
You'll bring:
- Project coordination or operations experience within retail or a transferable setting, e.g. community engagement, volunteer management, retail operations etc.
- Excellent customer service skills with the ability to build & maintain positive working relationships with a variety of people.
- A flexible, positive and resilient attitude, able to work at pace in a fast-moving environment.
- Results driven approach with experience of working to targets.
- Experience and confidence using a range of IT platforms including MS Office (Word, Excel, Outlook), as well as systems for the management of other areas (e.g. reporting, volunteer management).
Previous charity retail experience is not essential. If you have transferable project management experience and are looking for a new challenge, we'd love to hear from you!
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working: This role will be based on-site working across 3 shops (Portobello, Islington and Windsor) with time split between the shops varying according to business needs and working 5 days / 35 hours per week to include some weekend working.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Schools2030 is a global programme focused on holistic learning and teacher leadership. The programme brings together a diverse coalition which includes educators, school leaders, civil society, researchers, international organisations and government across ten countries and 1,000+ schools and non-formal education centres. The goal is to improve quality teaching and holistic learning, and to foster resilient education systems across the world, including for those living in remote regions and those facing multiple forms of marginalisation and crises.
Schools2030 teams and partners across 10 countries and globally generate a considerable amount of evidence and data essential for programme learning and impact. This includes various types of data: learning assessment data collected annually across all countries by Schools2030 Assessment Partners; qualitative evidence on programme implementation and processes collected annually by Learning Partners in each country; Impact Evaluation data collected at baseline, midline and endline by Schools2030 Global Evaluation Partners; and research evidence and findings produced by our growing network of Schools2030 Research Partners.
The Evidence and Impact Manager position within Schools2030 is a new role for the programme. This individual will lead on the synthesis, analysis and consolidation of all evidence and data from across countries and globally. The objective is to inform local, national and global agendas aimed at advancing holistic learning and fostering teacher leadership for education systems transformation across Schools2030’s 10 countries. The Evidence and Impact Manager will also lead on dissemination of this evidence at both global and national levels. This involves working closely with the wider Schools2030 Global and National focal points to ensure effective and strategic sharing of Schools2030’s impact evidence with global audiences. Furthermore, the Evidence and Impact Manager will consolidate and disseminate key data and insights relevant for forging expanded partnerships, facilitating annual donor reporting, and engaging externally with strategic partners for the Schools2030 global coalition.
KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES
Evidence synthesis and analysis:
• Coordinate the efforts of Schools2030 National Learning Partners in each country, consolidating their annual reports and drawing lessons learned from across the 10 countries. This will inform global programming and evidence dissemination, fostering cross-fertilizing of key data and insights within and across relevant Schools2030 national partners and teams.
• Coordinate with Schools2030 Global Partners on Assessment, Data and Evaluation to consolidate, synthesise and analyse evidence from across programme workstreams.
• Coordinate with Schools2030 Research Officer to consolidate, synthesise, and analyse evidence from across Schools2030 network of Research Partners.
• Lead the development of Annual Schools2030 Global Evidence, Learning and Impact reports and preparation materials for external dissemination events/forums, drawing on all the above-mentioned partnerships and workstreams related to evidence and impact.
Evidence dissemination and curation:
• Oversee the development of Schools2030 Learning Database and Dashboard in partnership with Schools2030 Assessment and Evaluation Partners
• Lead the dissemination of Annual Schools2030 Global Evidence, Learning and Impact reports and key findings, using Schools2030 and AKF communication channels as well as other global opportunities and convenings.
• Establish and spearhead Schools2030 Evidence and Impact Community of Practice, compromising Schools2030 team members as well as national and global learning and assessment partners.
• Establish and spearhead Schools2030 sharing and learning dissemination forums aimed at external partners, facilitating the exchange of Schools2030 key findings and insights.
• Collaborate with the Schools2030 Global Communications team to enhance the Schools2030 website for sharing and showcasing evidence from across the programme countries and global workstreams for schooland systems-level uptake.
• Collaborate with the Schools2030 Research Officer to identify key global and national research fora to disseminate and connect Schools2030’s emerging evidence (i.e. UKFIET, CIES, GEEAP, the What Works Hub, and BE2).
Strategic leadership and engagement:
• Lead the development and operationalisation of a Learning and Impact Strategy for Schools2030, in partnership with the Schools2030 Research Officer.
• Contribute to Schools2030’s resource mobilisation, proposal development and donor reporting by drawing in relevant Schools2030 data and insights as needed.
• Contribute to AKF’s global indicators framework and integrate Schools2030 evidence and impact into wider AKF Education Improvement Programme priority areas of focus, including, but not limited to education access, quality, and systems-level change.
• Incorporate key research, evidence and data from Schools2030 partners (and beyond) about best practices related to advancing holistic education in and through teacher agency and leadership.
• Conduct regular reviews of Schools2030 data and evidence to inform decision-making, identifying emerging trends or issues, and recommending adjustments to programme strategies and activities as needed.
• Engage with key stakeholders, including Schools2030 donors, as well as other key stakeholders, including academic institutions, to share findings, solicit feedback, and foster collaboration in advancing Schools2030 goals.
QUALIFICATIONS, SKILLS, KNOWLEDGE, EXPERIENCE, BEHAVIOURS, ATTRIBUTES
Qualifications
• Master’s degree in education, international development or a relevant field; Doctorate preferred
Skills
• Proven track record in synthesising and analysing complex data and evidence across different countries or contexts and from different research/study designs
• Experience in quantitative and statistical analysis
• Experience in digital data collection, analysis and visualisation software, for example PowerBI, Microsoft Azure
• Excellent writing skills, including extensive experience preparing and delivering reports
• Highly effective communicator, including extensive experience preparing and delivering presentations
• Experience coordinating partnerships and/or projects across diverse contexts
• Able to work to deadlines and effectively manage competing priorities
• Ability to provide clear, stable, consistent, reliable and courteous communication when dealing with external organisations, senior colleagues and community members
• Ability to communicate AKDN/AKF values and strategic plan effectively to partners and colleagues
• Ability to pro-actively problem-solve, work independently and multi-task in a fast-paced environment with numerous and competing deadlines
• Ability to handle complex relationships diplomatically with colleagues, governance entities and external stakeholders in a professional manner
Knowledge
• Demonstrated expertise in education and international development research
• Understanding and knowledge of the global education sector and key institutions
• Understanding of the importance of holistic quality learning outcomes, including the role of social and emotional learning for advancing country-wide progress for SDG4
• Demonstrated success in distilling key insights from a variety of data sources to inform and influence local, national and global policy agendas relevant to the education sector.
Experience
• A minimum of 6 years of professional experience in global education and international development research, monitoring, evaluation and learning
• Experience in communicating and disseminating evidence and results to external audiences, including for resource mobilisation
• Experience of managing relationships in complex organisations with numerous stakeholders
• Strong connections to and experience working with senior leadership in global education/development agencies
Attributes
• Committed to international development, improving the quality of life and promoting pluralism through education
• Demonstrates equity, transparency, and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect from others; promotes credibility and professional reputation
• Respectful of diversity; sensitive toward others in their context, situation and challenges; pluralistic, open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age
• Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers and beneficiaries of the organisation.
Application Details:
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF and how their experiences and skills to date will make them the most suitable applicant for the role (applicant should specify the AKF country where they want to ideally be based)
• Closing Date: 24th April 2024
• Salary – if UK based £50,000 to £52,000 annual salary + benefits. If not based in the UK, salary is competitive and based on the AKF location chosen
• Can be in any location where AKF is present – see: https://the.akdn/en/where-we-work
The client requests no contact from agencies or media sales.
Location: Hybrid working part London Office (Islington, London) part home work (the post holder will work a minimum of 1 day per week in the office) or flexible location home working.
Salary: £38,450 per annum if London based or £35,850 per annum if home based
Hours: 35 hours per week
This is a fixed-term role for 8 months.
Please note that interviews will be scheduled as and when applications are received so please apply promptly as the vacancy will close once we have appointed a successful candidate.
Who we are looking for
We are looking for a Digital Project Manager to join our ambitious and growing type 1 diabetes charity, JDRF, as part of the digital and marketing team.
As a digital professional with previous charity or digital agency experience, you will be at the forefront of helping to drive digital transformation, building awareness of the work we do and the life-changing impact of type 1 diabetes.
You will support the implementation of a digital programme plan to carry out the development and refresh of several digital products and platforms in line with user needs and business objectives. You will collaborate with internal stakeholders, digital agencies and platform providers to ensure that developments meet quality standards around design, usability, user experience and accessibility, ensuring excellent experiences for our audiences. You will help co-ordinate tasks and resources and track project progress, contribute to user acceptance testing and content audits and updates. You will also be a confident advocate for UX best practice and building brand awareness.
An experienced digital professional, you may have worked for a charity or digital agency before in a similar role. You will be motivated by delivering high quality digital products and will be familiar with a range of digital channels and platforms. You will be ever-curious, always seeking to improve your skills and adopt new approaches.
Experience required
You’ll have previous experience of:
-
Digital project management
-
Working with digital agency suppliers including developers
-
Collaborating with a range of internal and external stakeholders
-
Conducting user acceptance testing
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
-
Hybrid working arrangements
-
Flexible working and will consider compressed hours
-
Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
-
Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
-
Season ticket and cycle loan
-
Pension scheme
-
Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
-
Personalised training to suit your career aspirations and professional development
‘JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.’
The client requests no contact from agencies or media sales.
We’re looking for a dynamic, creative and caring Community Coordinator to join our team. You’ll be primarily responsible for managing our programme of community activities, events and therapies at our wellbeing hub and garden in Camden.
You’ll be helping to provide a place where people can find belonging and get support navigating life, as we continue to develop the Hub from its roots as a mental health day centre into an accessible, thriving community wellbeing hub.
About Us
Likewise is an innovative social care and mental health charity working at the heart of the Camden community to support individuals experiencing loneliness, isolation and social exclusion.
Putting relationships first, we help people navigate life practically and emotionally, feeling a sense of belonging and acceptance.
At Likewise our culture is all about being human together. More human organisations do more human work. We put a lot into having authentic relationships, work hard to support each other’s sense of belonging and love learning together through the work we do.
Our three strands of work are:
- Community – building spaces where people feel safe to be themselves, and feel a sense of belonging, connectedness and acceptance
- 1-to-1 Support – flexible, person-centred support to meet the complexity a person experiences in their day-to-day life, whether at home or out in the community
- Shared Learning – providing experiential learning and formal training opportunities that support personal wellbeing and skills development, primarily through our volunteer and placement student programmes.
We’re also trying to influence change in the local health and care system so that organisations and services become more human, adaptable and responsive to people’s lives.
About the Community Hub
The Likewise Community Hub offers a safe space for people to explore a range of wellbeing activities and events, whilst creating opportunity for connection, relationship, belonging and support.
Our Community Hub and Garden is open to all with a particular focus on people who may feel lonely or socially isolated through mental ill health. It’s a place to access therapies, groups and activities supporting belonging and wellbeing. The hub is both a place to meaningfully contribute, and to feel supported, upholding the principle that we all have needs and we all have something to offer.
Flexibility
We believe in everyone’s intrinsic motivation to do their best work and trust each other to manage working time in the way that best serves the work we’re doing. Everyone is free to structure working hours and time in a way that both suits their life and their professional role. Everyone wants to get the most from both.
Bring your whole self to work: It’s all welcome
Our hope is that every person who joins our community – whether as a staff member, client, volunteer or supporter – can feel safe to be themselves and our commitment is to creating working spaces and relationships where this is possible.
We’re passionate about creating a workplace that promotes and values diversity, inclusion and belonging. Organisations that are diverse in age, gender identity, race, sexual orientation, physical and mental health, ethnicity and perspective are vital to our communities.
We’re all learners and leaders
We are committed to our own learning, growth and development. We value being able to sit with the discomfort of being outside our comfort zone, engage in the diverse experiences of our work, and bring a learning attitude to everything we do.
We all need to be able to tap into our own leadership, take responsibility for finding the potential in ourselves and others, and have the courage, commitment and care to develop that potential.
About You
We’re looking for someone who is:
- Passionate about people – and keen to work in an environment where there’s connection with a diverse range of individuals
- Organised, detail focused and a great problem solver
- Curious, reflective and open to learning – about our work, values, and about themselves
- Willing to step outside their comfort zone – and join a work culture that’s all about openness, challenge and learning
- Adaptable and keen to be part of our broader work – to join in a community event or sit and have a cup of tea with a client when the opportunities arise
- A good communicator and relationship builder – who can represent the organisation and hold relationships as someone, who will often be, the first point of contact
- Willing and able to meet people where they are at, engaging with sometimes challenging relational dynamics and diverse ways of relating
- Able to work from our Camden hub five days a week
You’ll need to have some experience of, or feel very confident in:
- Planning, delivering and co-ordinating community activities and events
- Supporting volunteers
- Community engagement and co-production
- Working in a people focused role
- Understanding and responding to the unique needs of people with mental health challenges
Key Areas of Responsibility and Focus:
Coordination, Management, Planning
Coordinating the curation, planning, scheduling and delivery of community projects, activities and events at the Likewise Wellbeing Hub and Garden
Coordinating the Likewise Creative Therapies service referrals and delivery
Making good use of our community facilities, garden and kitchen to support wellbeing in the community.
Communication, Information and Relationship
Working with relationship building, conflict, rupture, and repair with, and between, community members
Being a point of contact with community members and activity hosts
Coordinating placement student team to manage communication channels for the community, including social media, digital content and website updates
Working in collaboration and partnership with our Programme Lead, Learning Programme Coordinator and Office/Hub Administrator to realise the full potential of our Community Programme
Community Engagement
Increasing access and engagement with the Hub from a diverse community through partnerships, informal and formal referral networks
Working with the Programme Lead to build engagement with the community programme through programming, marketing and communications
Developing and building on the participation, voice, and sense of ownership of community members in the Community Hub
Learning, Monitoring, Evaluation
Ensuring accurate and useful data collection for the Community Programme
Implementing evaluation/learning tools and methods set up by Monitoring, Evaluation Learning Lead
Monitoring budget expenditure for Community activities, events and therapies
Community Hub Space
Working with Office/Hub Administrator to ensure the smooth running of community hub
Working with Office/Hub Administrator to ensure the hub is a welcoming, effective and well-functioning space for community members.
Supporting the function of front office and reception
Partnerships
Maintaining relationships with a wide range of stakeholders including partner charities, volunteers, Camden Council and community members.
Managing partnerships to support and deliver community activities and events for wellbeing
Supporting the co-production of activities and events with community members.