Volunteer Officer Jobs in Bristol
About Chapter One
Chapter One is a growing charity dedicated to ensuring every child has access to one-to-one reading support at the time they need it most.
Our innovative Online Reading Volunteers Programme aims to support 3,300 children facing disadvantage during the 2024-25 academic year, pairing five to eight-year-old children with reading support volunteers from over 140 local and national businesses. Our unique approach requires volunteers to commit just 30 minutes a week for an entire academic year, using our bespoke digital platform. The results are transformative, significantly boosting children's reading confidence and ability. Our ambitious five year plan targets growth of 20% year on year.
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the role
With ambitious targets to support thousands more children by 2029, Chapter One is seeking a passionate, energetic Fundraising Officer to be an integral part of our Fundraising team. Reporting to our Trusts & Foundations Manager, you’ll generate income from a range of existing and new trusts and foundations, along with individual fundraising activities to contribute towards the 2024-25 fundraising target of £278,000, rising to £348,000 in 2025-26 in which you’ll have an individual target.
This new role is ideal for an early career professional who can write creative, compelling bids and build impactful relationships to make your mark in a fast-growing charity which is flexible and agile. You’ll be a proactive, determined self-starter and have high standards for yourself and others. You’ll develop and manage a funding pipeline by investing in thorough research and relationship cultivation, and you will thrive in working with funders, partners and supporters on a day -to-day basis.
Key Responsibilities
Deliver the fundraising plan
● Work collaboratively with the Trusts & Foundations Manager to grow Chapter One’s fundraising portfolio and meet agreed income targets from trusts and foundations.
● Maintain a portfolio of existing trusts and foundations, ensuring an excellent cultivation and stewardship journey in order to build relationships and maximise income.
● Proactively identify and research new prospective trust funders, finding creative ways to engage with them to secure support.
● Create compelling and tailored fundraising applications and reports, ensuring there is a strong emotional case for support and accuracy, to inspire prospects and supporters across trusts and foundations.
● Contribute to the highest levels of donor care for supporters, including creative stewardship, adhering to all grant conditions and responding in a timely manner to all enquiries from supporters and prospects.
● Research, interpret and present data about literacy and impact that makes a compelling case for Chapter One’s programmes.
● Contribute to internal planning and budget setting for restricted and unrestricted activities, setting out clear plans and a pipeline for income generation from trusts and foundations.
● Work with the Trusts & Foundations Manager, Corporate Partnerships team and Communications team to support the development of strategies and campaigns to grow individual giving from existing volunteers and supporters.
● Undertake administrative duties to support the delivery of individual fundraising initiatives including matched-giving campaigns and Payroll Giving.
● Work closely with the Trusts & Foundations Manager, Business Development Manager, Corporate Partnerships team and Communications team to ensure a cohesive approach and maximise all fundraising opportunities.
General
● Oversee and maintain specific fundraising administrative processes, including
recording of activity on the Salesforce CRM and internal databases.
● Maintain up-to-date knowledge of fundraising regulations, networks, and developments across the sector.
● Adherence to Chapter One’s Donation Acceptance Policy.
● Contribute to forecasting and regular reporting, producing verbal and written reports for senior management as required.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
● A commitment to Chapter One’s mission and values.
● Experience of fundraising, ideally from trusts and foundations.
● A demonstrable track record of successfully generating income and achieving targets.
● An ability to create compelling and successful fundraising applications and proposals.
● Excellent written communication skills, with an understanding of how to tailor communications for different audiences/contexts.
● Strong interpersonal skills, with the ability to build and manage relationships with a range of stakeholders, both internally and externally.
● Evidence of effective prospect research, growing and managing a pipeline, planning for your portfolio and increasing income.
● Good financial acumen and proven ability to present complex financial information accurately.
● Excellent organisational skills, attention to detail and high levels of accuracy.
● Ability to effectively work under pressure and manage conflicting priorities.
You’ll be more successful in the role if you have:
● Experience of individual giving or employee fundraising.
● Experience of working in a charity that has a strong corporate volunteering offer.
● Experience using the Salesforce CRM Non-profit Success Pack.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please submit a CV (max. 2 A4 sides) and covering letter. Your covering letter (max. 1 side of A4) should:
1) Detail your relevant experience with reference to the job description, including clear examples.
2) Tell us the story of a successful fundraising relationship that you have been involved in, how much you raised and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
First Round Interview: 7th Feb
Second Round Interview: 12th Feb
The client requests no contact from agencies or media sales.
The Ripple Pond supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans.
We value your individuality, skills, professionalism, and passion for making a difference in this role.
We don’t measure candidates by age, gender, background, accent, community, sexual orientation, or heritage.
We understand that few people will arrive fully equipped to meet every requirement of this role on day one.
What matters is that you are an excellent communicator- someone who listens well, manages time effectively, and demonstrates resilience.
You must be comfortable discussing challenging topics, this includes facilitating conversations around issues like addiction, mental health, suicide, menopause, domestic abuse and the complexities of family life.
Please note: The Ripple Pond is more than a charity - it’s a dynamic, supportive community that transforms lives. We thrive on care and exceptional communication, and we need someone who shares these values.
Key Responsibilities:
- Onboarding new Members (service users), understanding their needs, and providing tailored support.
- Delivering services primarily online/remotely, with occasional travel for networking, building partnerships, and attending events or meetings.
What We Offer:
As an organisation committed to accessibility, inclusion, and social mobility, we’ll support your well-being and professional development throughout your employment.
However, this role is intensive. Success requires inner strength, adaptability, and mental resilience.
Encouragement to Apply:
We view applicants as well-rounded individuals. If this role resonates with you but you’re concerned about gaps in your CV, qualifications, or experience, we encourage you to apply. We care about your potential as much as your background.
NOTE: Please ensure your covering letter explains how you meet the roles requirements as outlined in the Job Description and Person Specification Document (Attached)
• Applications close: Sunday 2nd February
• Short-Listing 3rd-4th February
• Online Interviews (via MS Teams): Thursday 6th February
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans
The client requests no contact from agencies or media sales.
Freshwater Habitats Trust is the UK’s leading charity for all freshwaters. We are an evidence-based, conservation charity that works to protect UK and European freshwater wildlife through practical and innovative nature conservation projects.
Data and evidence are vital in prioritising our work across the organisation and building the Freshwater Network. They are also vital when influencing external audiences to achieve our mission to reverse the decline in freshwater biodiversity.
This is a new role in the organisation and reflects an urgent requirement to collate, organise and manage a large volume of research, survey and other data collected by Freshwater Habitats Trust over the last four decades, the potential of which is not currently being fully realised.
It is critical that through the development of an organisational data strategy we can:
· Provide evidence of our research and advocacy.
· Showcase Freshwater Habitats Trust’s expertise.
· Facilitate effective teamwork within and between project and organisational teams.
· Enable efficient project delivery and public / partner engagement.
· Guide the strategic delivery of conservation projects through Important Freshwater Area analysis mapping and reporting.
The role will work closely with the strategic Research and Data Sub-Group of the Senior Management Team who are responsible for driving this work forwards.
This position requires a creative, dynamic and enthusiastic person who works well as part of a team whilst being self-motivated and ambitious.
Closing Date: 7th February 2025
Interview Dates: 28th February 2025
Freshwater is our passion. Together, we can make a difference for wildlife.
The client requests no contact from agencies or media sales.
About the role
You will
- Celebrate the achievements of brain injury survivors across the UK, promote the services that Headway UK offers and raise awareness of the prevalence of brain injury.
- Establish Headway as a leading voice in the area of brain injury, ensuring that relevant media outlets are presented with relevant information.
What you will do
- Obtain regular positive national and local media coverage for Headway
- Produce high-quality written materials for release to the media
- Communicate with and facilitate media coverage for independent Headway charities and volunteer-led branches, helping to raise their profiles locally
- Monitor and evaluate media coverage and PR activity to enable the effective tracking of the charity’s reputation.
- Be the first point of call for all media enquiries and take appropriate action
- Manage and cultivate relationships with local and national media.
- Liaise with the fundraising department and promote its initiatives in local and national media outlets.
- Source and interview individuals willing to share their personal experiences of brain injury & to draft personal testimonies and create a database of case studies ready to be used in reaction to relevant news stories.
- Assist in the production of Headway News and other regular communications
- Assist in the planning and execution of the national campaign for Action for Brain Injury Week and to assist in the implementation of additional campaigns throughout the year
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:
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Have experience of working with local, regional and national media outlets, including crafting in press releases and sell-in
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Have experience of interviewing people from all backgrounds
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Have a highly collaborative working style, fostering teamwork and cross-functional cooperation.
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Be comfortable being the first point of call for journalist enquiries
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Excellent organisational abilities, with a track record of managing multiple projects and meeting deadlines efficiently.
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Exceptional verbal and written communication skills, ensuring clear, effective messaging across all channels.
Visit our website to find out more about the role, the work of Headway, the benefits we offer and apply for this job. We look forward to hearing from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re IPWSO, the international umbrella body for Prader-Willi syndrome (PWS) associations around the world. We want to hear from candidates who can effectively convey the life-changing impact of our work, motivate our community to support our work, and ensure that the educational resources we provide reach those who need them most.
Our membership comprises PWS associations in 47 countries and we support individual families and professionals in over 70 other countries.
We have a staff team of four who work in conjunction with dedicated volunteers from around the world.
Key Fundraising Responsibilities
- Develop communications content that will invigorate our existing donors and inspire new ones leading to increased giving by individuals to IPWSO.
- Focusing in particular on our website and social media channels, communicate our achievements, impacts and needs with a view to influencing IPWSO’s online supporters to make donations and engage in fundraising initiatives.
- Provide outstanding donor care to encourage a high level of retention and repeat donations.
- Work with IPWSO’s Fundraising Committee on a variety of fundraising initiatives, which may include a new collaborative global fundraiser to be rolled out in 2025.
- Act as the organisational lead for IPWSO’s CRM (Donorfy) and utilise it to improve the donor journey.
- Develop a robust pipeline of case studies for use in our fundraising campaigns.
Key Communications Responsibilities
- Act as the first point of contact for IPWSO’s public email address and social media channels and ensure that timely and appropriate replies are issued.
- Manage IPWSO’s social media channels, creating original and engaging posts, and actively engaging with our audiences.
- Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.
- Keep up to date with emerging trends in digital communications and social media, and recommend potential new channels for fundraising and audience engagement.
- Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.
- Produce compelling monthly newsletters and an Annual Report.
- Review and update IPWSO’s Communications Strategy in line with its Strategic Plan.
- Uphold and showcase the IPWSO mission and brand.
- Working with IPWSO’s Publication and Communication Committee, oversee the production and design of a range of educational resources for families and professionals.
- Oversee copywriting and proofreading within IPWSO.
- Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.
General Responsibilities
- Champion the vision, mission and values of IPWSO internally and externally.
- Comply with all relevant charity and other legislation.
- Uphold IPWSO’s internal policies.
- Act as IPWSO’s Data Manager, ensuring our continued compliance with the Data Protection Act.
- Undertake other reasonable duties requested by the CEO.
Person Specification
Essential
- Significant fundraising experience including planning and delivering successful online fundraising campaigns
- A track record of securing donations from individuals
- Experience of donor stewardship
- Excellent presentation, writing and storytelling skills across a wide range of applications and for varied audiences
- Excellent proofreading and editing skills
- Understanding of organisational branding
- Experience managing websites and social media platforms
- Excellent organisational skills with the ability to work under pressure and to strict deadlines
- Outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships
Desirable
- Experience using Donorfy or another CRM
- Experience using Google Analytics and WordPress
- Experience managing Google Ad Grant campaigns
- Experience working remotely
- Experience working with volunteers
- Experience working as part of a small team
- Experience working for an international nonprofit organisation
- Understanding of challenges facing people with disabilities
- Design skills, including proficiency in software such as Canva
Essential Personal Attributes
- Enthusiasm for IPWSO’s work and commitment to its vision, mission and values
- Confidence and ability to work well with people from different backgrounds from around the world
- Highly self-motivated and able to work on own initiative as well as part of a team
- Enthusiastic and positive attitude to work and willingness to learn new skills and support colleagues as needed
The client requests no contact from agencies or media sales.
About Us
At Age UK Bath & North East Somerset, we believe in empowering older people to live their lives with dignity, independence, and respect. We are champions of inclusion, committed to building a diverse community that challenges ageism and promotes positive images of ageing. Working collaboratively with older people and other stakeholders, we aim to create real change that enhances the quality of life for all.
The Opportunity
We are seeking an inspiring and visionary Chief Executive Officer to lead our organisation into its next chapter. This is a key leadership role where you will be at the forefront of driving positive outcomes for older people across Bath & North East Somerset. You will provide strategic direction, financial stewardship, and foster a culture of innovation and collaboration among our dedicated staff and volunteers.
Key Responsibilities
- Strategic Leadership: Work closely with the Board of Trustees to shape and implement our strategic vision, ensuring our services are impactful, relevant, and aligned with community needs.
- Community Advocacy: Be a leading advocate for older people, influencing local policymakers and championing issues such as access to quality healthcare, combating social isolation, and ensuring adequate housing.
- Operational Management: Oversee the day-to-day operations, ensuring our resources, people, and premises are effectively managed. Develop and maintain an engaged and motivated team, committed to delivering high-quality services.
- Financial Oversight: Ensure financial sustainability through strategic planning, income generation, and effective risk management. Collaborate with the finance team to manage budgets and maintain transparency.
- Collaboration and Partnerships: Build and maintain strong partnerships with local stakeholders, including statutory bodies, voluntary sector partners, and private sector collaborators, to maximise our collective impact.
What You Bring
We are looking for a compassionate, forward-thinking leader with:
- Proven experience in senior-level strategic leadership, preferably within the charitable or human services sector.
- A track record of successful partnership working, demonstrating the ability to build networks and influence policy.
- Strong, supportive, and participative management skills, with a passion for achieving outcomes through effective teamwork.
- Commitment to our values of empowerment, inclusion, collaboration, quality, and accountability.
Why Join Us?
- Make a Difference: Lead an organisation committed to improving the lives of older people.
- Community Impact: Work with a passionate team dedicated to creating an age-friendly community.
- Flexible Working: We support a healthy work-life balance, with flexible working options available.
How to Apply
If you are ready to lead a dynamic organisation and have the skills, experience, and passion to make a real impact, we want to hear from you. Apply today and help us continue our mission to make Bath & North East Somerset an Age Friendly Community.
Please submit an up-to-date CV along with a covering letter (no longer than 2 sides of A4) stating how you meet the criteria for the role and providing evidence of your ability to perform the role
If you like to have an informal discussion about this role with our current CEO then please book a time here: Book time with Simon Allen: CEO Vacancy Discussion | Informal • This link will expire on: April 09, 2025
Safeguarding Statement
We follow safer recruitment practices and appointments are subject to an enhanced DBS check.
Supporter Development Officer
We have an excellent opportunity for a proactive and professional team player with outstanding communication, decision making and interpersonal skills and a strong customer service ethic.
Apply now and join a busy Supporter Development team who cover a number of areas including raffles, lottery, membership, regular giving, reactivation, consent management, gift aid and cash giving.
Position: Supporter Development Officer
Location: Remote (with monthly onsite attendance in Sidmouth)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £30,515 per annum
Contract: Permanent
Closing date: Tuesday 28 January 2025
About the Role
As Supporter Development Officer, you will deliver campaigns and activities for the Supporter Development side of the Individual Giving team, successfully managing the supporter development activity in line with the agreed annual targets and the Fundraising Strategy. Working with the Senior Supporter Development Officer and the Supporter Development Manager, you will deliver the supporter development roadmap, continuously monitoring performance and making improvement recommendations.
Principle duties include:
· Managing integrated donor journeys on channels such as online, post and social, with a donor centric approach.
· Inputting into and delivering the Fundraising Strategy within the Supporter Development Team.
· Working within the Supporter Development Team to deliver a donor centric lifetime value optimised approach.
· Report on the targets and KPIs of campaign activity.
· Applying a test and learn strategy for supporter journeys, and sharing learnings with the Supporter Development Team, upskilling team knowledge and experience within key areas of delivery.
· Project managing campaigns and activity including expenditure budgets.
· Working closely and in partnership with The Donkey Sanctuary’s external agencies to deliver campaign activity.
About You
With experience of working with databases and spreadsheets, you will have a high level of data protection/GDPR knowledge and meticulous application.
You will also have experience of:
· Demonstrable experience of managing fundraising or customer service campaigns and activities.
· Project management experience.
· A proven track record of working within a team environment with complex internal stakeholders.
· Experience of managing direct marketing budgets and of supporting direct marketing analysis to enhance the performance of channels, products, and specific appeals.
· Knowledge and experience of CRM systems.
· Able to maintain a high level of accuracy and attention to detail whilst working with a number of conflicting demands and deadlines.
What you get in return…
· Competitive pension.
· Life assurance.
· 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
· Wellbeing team.
· Recorded Pilates classes.
· Long service awards.
· Healthshield plan
· Free parking.
· Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Fundraising, Supporter Experience, Supporter Care, Customer Service, Project, Project Management, Fundraising Officer, Supporter Experience Officer, Supporter Care Officer, Customer Service Officer, Project Officer, Project Management Officer, Customer Service Agent, Customer Service Executive, Customer Service Support, Customer Service and Fundraising Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Introduction and background
The Maternal Mental Health Alliance (MMHA) was founded in 2011 by people with lived experience, healthcare professionals, and organisations who understood the impact of perinatal mental problems and shared a commitment to improving the lives of women and their families.
Today, the MMHA is a UK-wide charity and network of over 130 member organisations. We work with parents, families, clinicians, and academics to ensure all women, birthing people, babies, and families have access to high-quality, compassionate mental health care. We bring the perinatal mental health community together and make change happen by combining the power of real-life experience with clinical and professional expertise.
We actively contribute to significantly improving mental health outcomes for people who experience discrimination, trauma and deprivation during the perinatal period and tackle systemic inequity and injustice.
We are now seeking a Chief Executive to take over from our interim CEO and lead the MMHA in the next stage of our development.
We have recently been awarded a 5-year grant by the National Lottery Community Fund to tackle maternal mental health inequities through community action. This project, due to start in Spring 2025, will develop, test and replicate a model of community-based decision making, support and service provision that is led by women with lived experience. This project aims to achieve system change locally and nationally to improve the mental health of marginalised women and is the next phase of the MMHA’s programme to tackle maternal mental health inequities across the UK. This will be our biggest piece of work over the next five years and will dovetail with other activities aimed at achieving our mission, where funding allows.
For further information about the MMHA please visit our website.
Main responsibilities
Leadership and strategy
- To provide clear strategic and inspirational leadership to the MMHA To drive the MMHA forward into the next stage of its development
- To ensure MMHA tackles maternal mental health inequities across the UK
- To be responsible for the management and administration of the charity within the strategic and accountability frameworks laid down by the Board of Trustees
- To work with Chair and Trustees in shaping the MMHA’s strategic mission, policies, aims and objectives
- To ensure long term sustainability of the MMHA through effective governance, sound finance and implementation of operational plans.
People
- To take overall responsibility for all permanent and temporary staff, and other members of the MMHA team, including contractors, champions and ambassadors
- To promote diversity and equality of opportunity for all staff in accordance with the MMHA EDI policy and strategy and foster a workplace culture built on inclusion, respect and equality.
Governance, finance and compliance
- To support the Chair and Trustees to ensure that the governance of the charity is proportionate and effective, and that the charity fulfils its legal, statutory, regulatory and moral duties and responsibilities
- To be responsible overall for the financial sustainability of the charity, and ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial), supported by the Consultant Finance Director
- To support the Consultant Finance Director to ensure the timely and complete preparation of key reports, information and activities, including management accounts, budgets, annual report and accounts, and payroll
- To ensure that the major risks to which the charity is exposed are reviewed regularly by the Board and the Executive team, systems have been established to mitigate these risks
- To work with the Chair and the Board Secretary to ensure that meetings of trustees are effective and that Trustees have appropriate information to perform their duties.
Income generation
- To take overall responsibility for the MMHA’s income generation activities, securing the future of the organisation and delivering its ambition for the mental health of women during the perinatal period
- To lead on all trust, foundation and lottery fundraising, establishing and maintaining relationships, including with the National Lottery Community Fund
- To support the Marketing & Partnerships Director to develop corporate partnerships, taking the lead on the relationship with Tommee Tippee
- To work with the Marketing & Partnerships Director to secure funding from individuals.
Communications and external affairs
- To support the Head of Engagement to maintain a relevant, diverse and effective range of members organisations, and ensure their ongoing contribution to achieving the goals of the charity 4
- To have oversight of the social, economic, clinical and policy context and how they impact on maternal mental health and MMHA strategy
- To ensure the Alliance is working effectively across the 4 UK nations and devolved administrations
- To act as a visible leader for the charity, representing the MMHA at external events and networking opportunities, and act as a spokesperson
- To oversee the development and delivery of marketing and communications strategies which effectively promote all aspects of the Alliance.
Other/service delivery
- To embed MMHA’s values throughout the organisation
- To promote a culture of commitment, trust, mutual support and professional behaviour
- To run the charity efficiently and effectively by ensuring that it has an appropriate management structure and management systems in order to fulfil its strategic objectives and to carry out its work
- To take forward the MMHA EDI strategy and plan and be a champion for anti-racist and anti-discriminatory behaviour
- To develop an organisation that is constantly seeking ways to learn and to improve its performance
- To work with staff to ensure the views of the members, champions, and ambassadors shape the work of the MMHA and its members.
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder may be asked to carry out any other delegated duty or task that is in line with their post, seniority, or the needs of the organisation. Whilst most of the work will be undertaken during standard working hours, some work will be required in the early morning, evenings, or weekends.
Skills and experience
Essential
Experience
- Employment in a role that prioritises social justice, equality, and community development
- Developing, establishing and implementing a strategic plan
- Working at a senior leadership level, i.e. director or chief executive, within a non-profit organisation
- Working closely with a board of trustees or directors
- Practical experience in promoting diversity, equity and inclusion within an organisation
- Track record of securing funding within a non-profit environment
- Experience leading a team.
Knowledge
- An understanding of the health, social care (voluntary and statutory) and political systems, and how to achieve system change at all levels
- Understanding of the challenges and opportunities in the charity sector, concerning delivery, income generation, governance and overall sustainability
- Understanding of working with voluntary campaigning, lobbying and policy-making organisations
- Understanding of mental health and how to improve outcomes for people affected by poor mental health
- Practical knowledge of charity governance.
Skills
- Capable of understanding complex issues and explaining them to a range of audiences in various ways
- Ability to design and implement long-term strategies that advance the charity’s mission, with a focus on inclusivity and social justice
- Ability to understand complex budgetary and financial information
- Skilled in addressing conflicts, ensuring fair processes, and managing difficult conversations
- Strong written and spoken communication skills, including public speaking
- Ability to work respectfully and effectively with people from diverse backgrounds, recognizing and valuing cultural differences and understanding systemic inequalities.
Attitudes and personal attributes
- A caring, empathetic values-driven leader who can create a supportive, inclusive and dynamic culture
- An authentic commitment to listening, learning, and adapting to meet the needs of diverse communities
- Confidence to challenge discriminatory practices and systems, even in the face of resistance
- Willingness to challenge group-think
- Willingness to reflect on personal biases, accept areas of professional weakness, and continuously learn
- Commitment to being transparent and accountable to the communities the charity serves
- Commitment to improving care and support to women in the perinatal period
- Keen to collaborate with a belief that more will be achieved by working together
- Commitment to MMHA’s values.
Desirable
- Experience of being a charity Chief Executive
- Experience of leading a remote-working team
- Experience working within anti-racist frameworks
- Expertise in impact measurement
- Experience in shaping and influencing national and local policies
- Proven capacity to lead through change, particularly political landscape and promoting cultural shifts
- A record of delivering growth within an organisation
- Understanding of perinatal mental health
- Lived experience of perinatal mental health
- Experience of working for a mental health charity
- Experience of working within the field of mental health
How to apply
Application is by CV and a cover letter of no more than two pages of A4 each. In the cover letter, please explain how you meet the list of essential experience detailed above.
We will be anonymising applications before shortlisting. To make this easier, please ensure that your cover letter includes your initials rather than a full name.
Applications should be sent to the email address provided in the attached job pack by 10am on Tuesday 28th January 2025. Applications received after this time, or which do not follow the requested process, will not be considered.
The first interviews are expected to take place in London in early February, provisionally on Wednesday 5th or Thursday 6th.
The MMHA is committed to increasing the diversity of our team. We would appreciate it if candidates could fill out our equal opportunities monitoring form. This is anonymous and will not be linked to applications.
We are keen to ensure that our recruitment process helps us find the best candidate for the role, not the candidate who is best at completing applications and carrying out job interviews. If there is anything we can do to assist you in the recruitment process, if you have any queries, or if you would like an informal conversation about the role with the interim Chief Executive, Justin Irwin, please contact us on the recruitment email address provided in the attached job pack.
The successful candidate will be appointed subject to satisfactory references and will need to undertake a DBS and other employment checks.
The MMHA is dedicated to ensuring women and families affected by perinatal mental health problems have access to high-quality, compassionate care.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector referral officer to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Referrals Officer role is critical to the charity. It ensures that our referral process is managed effectively for our clients and branches.
This is both an internal and external role. The person in this role is the first point of contact for all referral queries. You will assign referrals to branches, liaise with clients and volunteers, and maintain our CRM system.
We are seeking a strong people person with at least two years of experience operating and maintaining a CRM system regularly (ideally Salesforce). Experience working to develop a CRM system and client journey would be advantageous.
As a small charity, you will thrive in a busy environment, have excellent prioritisation skills and have a positive ‘can do’ attitude. We are a supportive team, and you will work closely with our Operations Manager and wider volunteer delivery colleagues to help REMAP support our clients and branches across the UK.
About You
We want you to bring relevant experience, passion, dedication, positivity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands. Ideally, you will have experience dealing with enquiries from health professionals and vulnerable clients.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Additional information about the role
Place of work: Fully remote, with occasional 2/3 nights away for year-round events.
Working Hours: Full-time, 37 hours per week
Salary: £26,000 – £29,000 dependent on experience
Holiday entitlement: Begins at 25 days per annum, in addition to public holidays.
We are a Disabled Confident employee.
Closing date for Applications: 11.59 pm Sunday 19th January 2025
Interviews: Formal interviews for the role will be held on the week commencing 3rd February 2025.
To apply, please send your CV and a separate cover letter of no more than two A4 sides describing how you meet the job description and personal specifications.
Within your cover letter please answer the following 2 questions:
1. What CRM software have you used previously to manage referrals/cases/clients, and how proficient are you with maintaining a CRM? Please provide examples of the features you have routinely used when using a CRM system
2. How do you ensure you communicate effectively with clients, external teams, or other stakeholders during the referral process? Please provide examples.
Candidates who fail to follow the instructions will automatically be screened out of the selection.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
An exciting new opportunity has arisen for a Communications & Marketing Officer to join our dynamic social mobility charity which exists to remove the barriers that prevent children and young people having meaningful access to the natural world. Through a week on one of our three heritage farms, Nethercott House in Devon, Lower Treginnis in Pembrokeshire, and Wick Court in Gloucestershire, children and young people experience increased learning and engagement, improved connections and wellbeing, and leave us with an enhanced sense of environmental citizenship. Visiting children are immersed in the natural world of countryside through a food and farming offer that allows them to participate in the seasonal tasks of the day: sowing, growing and harvesting in our kitchen gardens; caring for livestock and looking after the land; and cooking up a home-grown feast in the farmhouse kitchen. In partnership with our commercial farming neighbours, children experience the benefits of collaboration, enjoy plenty of physical activity, good food, and fresh air, and discover the magical rural environment that is full of new words, sounds and experiences to inspire their creativity. Spending time working alongside real farmers fosters children’s independence and helps them to grow in confidence, develops their self-esteem, and encourages them to become more resilient.
About the Role
The Communications & Marketing Officer is responsible for producing and managing high quality content on the Farms for City Children website, social media channels and other communications assets which will promote and raise awareness of the charity to existing and potential donors, partners, schools, and groups, supporting the charity’s fundraising efforts and recruiting new beneficiaries to the farms.
The majority of the work will be home-based, but due to the farm locations we are looking for someone based in the South West England or South East Wales to ensure that travel expenses are manageable for the Charity. There will be regular travel to the Charity’s three farms in Devon, Pembrokeshire, and Gloucestershire. A full driving licence is essential as the farms are in remote locations and not accessible by public transport.
The post is a full-time role working 35 hours per week over five days. Our usual office hours are Monday to Friday between 9:00am and 5:00pm. A degree of flexibility is available in the working pattern for this role, so someone wishing to work 30 hours per week would be considered.
For full details about the role, please see the Job Description and Person Specification and Job Information Pack.
Appointments will not be confirmed until the Charity has received two satisfactory professional references, evidence of the existing proof of right to work in the UK. Referees will not be contacted without candidates’ prior consent.
Farms for City Children is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Successful candidates will be subject to a Social Media check and a DBS check at the appropriate level. Employment with the charity is conditional upon the charity being satisfied with the result of the DBS Check. Successful candidates will be asked to complete a self-declaration related to their criminal record or any information that would make them unsuitable to work with children. If you have lived or worked outside of the UK, additional information may be required from you to satisfy safer recruitment checks. Any criminal records information that is disclosed to the charity will be handled in accordance with any guidance and/or code of practice published by the DBS.
Farms for City Children is committed to promoting equality, diversity and inclusivity and supports and encourages under-represented groups. We seek people from a wide range of backgrounds, with diverse lived experience, and we welcome applications from all sections of the community.
What we Offer
In return you will receive a starting salary of £28,000 per annum and a range of benefits, which include:
· 25 days annual leave plus 8 bank holidays
· 6% employer contribution to NEST pension scheme
· Employee Assistance Programme
How to Apply
Deadline for applications is midday on Friday 24 January 2025.
Interviews: Tuesday 4 February 2024 (online)
To apply, please go to our website, download and fill out our application form that is located at the bottom of the page. Once completed, click on the Apply button, fill in your details and upload the application form. You may also wish to fill out and upload our equal opportunities monitoring form.
We are unable to accept just cover letters and CVs.
NO AGENCIES PLEASE – DIRECT RECRUITMENT ONLY
The client requests no contact from agencies or media sales.
Do you believe that everyone should be proud of where they live? The post will act as a focal point for hundreds of civic societies whose interests span everything from blue plaques to bulding design and who all strive to improve the areas where they live and work
Civic Voice is a national charity and you will report to the Board of Trustees. You will work remotely but work directly with our membership, promoting their work and providing opportunities for them to grow and develop. You will communicate the work of the movement to the wider world and translate this into policies and positions to ensure that the voice of the movement is heard. A significant part of Civic Voice's funding comes via membership subscriptions, but you will have a role in identifying additional sources of funding and you will supoprt the work of the Trustees and line manage staff, volunteers and consultants who may be appointed to support our work.
The client requests no contact from agencies or media sales.
Usher Kids UK is looking for a compassionate and enthusiastic Family Liaison Officer to provide emotional wellbeing support, guidance and information to our wonderful community of children, young people and their families living with Usher syndrome.
Job Title: Family Liaison Officer
Responsible to: CEO
Location: Remote, with requirement for in-person attendance at some meetings and events during the year (travel expenses covered)
Hours: 17.5 hours per week across a minimum of 3 days per week (flexible days, to be agreed with successful candidate) with some out of hours working required (e.g. our annual summer residential camp and twice-yearly family weekend events, with TOIL for out of hours working)
Salary: £31,000 per year pro rata, 2.5 days/week (£15,500 actual)
Term: 12-month fixed term contract with potential to continue in role as funding allows
Annual leave and benefits: 33 days leave pro rata (16.5 days actual). Employer pension scheme with matched contributions of 5%
Closing Date: 9th February 2025
ABOUT USHER KIDS UK
At Usher Kids UK, we’re dedicated to empowering children, young people and their families living with Usher syndrome - a rare cause of progressive deafblindness.
From the point of diagnosis onwards we provide information, support and resources tailored to the specific and unique challenges of the condition. We create opportunities for families to connect at virtual and in-person events, helping them build friendships, skills and confidence for the journey ahead.
Our services are already changing the experiences and outcomes of the next generation: "Our daughter came back from Usher Kids UK summer camp absolutely buzzing - she was confident, proud and talked with excitement about how she is unique." Working at Usher Kids UK, you could help to ensure that every family living with Usher syndrome has access to this life-changing impact.
WORKING AT USHER KIDS UK
Our charity provides vital support to the Usher community. In recent years, demand has grown for our services so this year we are very excited to be growing our staff team. The new Family Liaison Officer will work alongside our CEO and Events and Communications Officer, playing a vital role in providing both emotional wellbeing and practical support to our young people and their families.
The role will be varied and offers the chance to be an important part of our small and friendly team. We recognise the value that each person brings to our charity, encouraging innovation and development, and we support each other to provide the very best services for our community.
OVERVIEW OF THE ROLE
Family Support Lead
As Family Liaison Officer, a big part of your role will be providing tailored support, information and advice to families from diagnosis onwards. This will include:
o Responding to enquiries from families
o Assessing support needs and signposting to external services as appropriate
o Providing follow-up remote support where required
o Providing face-to-face support at occasional clinics (normally based in London)
o Designing and maintaining support processes and systems
o Monitoring engagement and using insight gained to make recommendations for service improvement
Emotional Wellbeing Lead
As our lead emotional wellbeing practitioner, you will assist in the design and delivery of several of our projects and events. These will include:
o Providing support and facilitating daily group sessions with young people aged 11-25 at our annual USHthis! summer camp (in 2025, the camp will take place from Friday 25th July - Friday 1st August and you will need to be available for these dates)
o Help to deliver our one-day events in the spring and autumn
o Co-create the Empowerment Programme for 17-25 year olds with Usher syndrome. This is a pilot programme that aims to support our young adults in developing self-advocacy and identity alongside mentoring through the key milestones in young adult life
o Facilitate 1:1 and group sessions on the Empowerment Programme
o Facilitate monthly virtual USHchats for parents and carers (these take place one evening a month)
Across all aspects of the role, you will need to ensure the safeguarding of and promote the welfare of children and adults at risk who are engaging with Usher Kids UK.
PERSONAL SPECIFICATION
Experience and Knowledge:
o Over 2 years’ experience of providing emotional wellbeing support to:
- children and adolescents
- parents/carers and family members
o Experience of supporting families with additional needs
o Experience of supporting families with sensory or dual sensory needs (desirable)
o Experience of family support case management
o Experience of facilitating 1:1 and group sessions
o Minimum of Level 3 qualification in a relevant field (e.g. youth work, health, social care, education)
o Computer literate and confident using MS Office software and video conferencing tools
o Good standard of written English and Maths (GCSE grade 5 or above)
o Good knowledge of safeguarding processes and systems
o Ability to deliver out-of-hours work to accommodate Usher Kids UK events and meetings
Skills and Qualities:
o A strong desire to help young people and families with additional needs
o Excellent communication skills including active listening and a non-judgmental approach
o Resilience and ability to set and maintain boundaries
o Willing to work flexibly and deal with change
o Proactive collaborator and able to develop and maintain external relationships
o Drive, determination and self-motivation, with a positive attitude towards work
o Excellent interpersonal skills, comfortable in team settings and independent working
APPLICATION PROCESS
How to apply:
Please upload the following to Charity Jobs by 9th February 2025:
o An up-to-date CV
o A covering letter (no more than 2 pages) explaining why you think you are the right candidate for this role. Please ensure you provide evidence and examples which demonstrate how your skills meet the criteria set out in the person specification.
To empower children, young people and their families living with Usher syndrome in the UK, by providing information, support and connections
The client requests no contact from agencies or media sales.
BfN2025/67 Data Analysis and Online Support Officer
** Please use the below link to apply for the vacancy via application form.
Vacancy Reference: BfN2025/67
Job Title: Data Analysis and Online Support Officer
Salary: £14.18
Number of Posts: 1
Type of Contract: Fixed Term until 31/12/2026
Start Date: 01/02/2025
Hours of Work: 15 per week
Working Pattern: Flexible; hours to be within office hours to enable meetings with key team members
Work Location: Remote
Responsible to: National Breastfeeding Helpline Manager
Closing Date: 14/01/2025
Proposed Interview Date: TBC
Job Information: We are looking for a Data Analysis and Online Support Officer to work with the Breastfeeding Network’s National Programs: the National Breastfeeding Helpline and the Drugs in Breastmilk Information Service. This role supports our online volunteers as well as having responsibility over data analysis
The client requests no contact from agencies or media sales.
If you want to tackle the biggest health and social care challenge facing the country then this is the role for you!
Dementia has a devastating impact on individuals, their families and society, at a cost of £42bn a year. Through our policy work, we are going to change that. As the UK’s largest dementia charity, the Alzheimer’s Society has thrown its weight behind achieving the better diagnosis, social care and treatment that people living with dementia urgently need.
In this role, you’ll work on evidence-based, collaborative, engaging and innovative policymaking across our Evidence, Policy & Influencing team. You’ll play a key part in determining what Alzheimer’s Society thinks about the big issues affecting people living with dementia today and help to drive major, impactful system and policy change across England, Wales and Northern Ireland.
As Policy Officer, you’ll support Policy Managers to implement policy development strategies and be an expert policy advisor to colleagues across the Society. You’ll also help to build compelling arguments to convince decision-makers of the need for action on dementia, empowered by robust evidence and collaborative relationships with key stakeholders.
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a great indication of how far we’ve travelled over the past few years. We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
This is a homeworking role, but you may be required to travel to attend meetings, events and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our offices (London or Birmingham) if/when required. Hybrid working is also available.
About you
- You will be someone with a sound knowledge of the health and care policy landscape across the UK, and ready to challenge the status quo.
- You’ll be able to proactively identify the action needed to affect policy change in dementia at national and local levels across England, Wales and Northern Ireland.
- You will be looking to hone your influencing skills in many different environments and within different systems, whilst engaging with stakeholders of varying levels of seniority.
- You will show excellent attention to detail, and enjoy producing and presenting high quality, innovative content including briefings, presentations and consultation responses.
- You will be a team player and ready to build consistency and understanding around our policymaking, while working on shared influencing priorities alongside others in the Evidence, Policy and Influencing team.
Person specification:
- Excellent communication skills, both verbal and written.
- Able to work collaboratively and prioritise workload effectively, remaining solution focussed throughout your areas of work.
- Strong interpersonal and interpretation skills which will allow you to have open and accessible conversations.
- Excellent organisational and timekeeping skills.
- Excellent attention to detail.
- A team player, supporting colleagues when there are deadlines and asking for help when needed.
- A self-starter and incredibly motivated.
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location:London or Edinburgh, or flexible for remote UK base
Position Status: Full Time Regular
Starting Salary Range: The starting salary range for this position is 44,320 GBP - based on local benchmarking and commensurate with professional experience.
Closing date: Please submit CV and cover letter at earliest convenience as applications will be reviewed on a rolling basis.
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About Mercy Corps
Mercy Corps is a leading global organisation powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
Mercy Corps Europe (MCE) has grown rapidly in terms of volume of activity and complexity. We are now looking for an experienced Digital Fundraising Officer to join us. The Fundraising team plays a key role in Mercy Corps, generating income and raising our profile. The team is based across our European offices in Edinburgh, Geneva, London and The Hague.
The Role
The Senior Individual Giving Officer will act as a source of fundraising expertise in the Direct Marketing and wider development team, as well as the global Development and Marketing teams. Lead on devising a digital strategy that will maximise supporter engagement and acquisition, and thus grow individual giving income, with the input of the Direct Marketing Manager
Mercy Corps Europe's fundraising team is in a growth phase and there are many opportunities to innovate. Creative freedom is very much encouraged and the diversity of the organisation's programmes makes our fundraising work truly varied. There is huge potential in this role to deliver initiatives that will have a significant impact in growing our donor base, including testing new ways of engaging with audiences, integrating marketing across new channels, expanding use of online advertising, SEO and AdWords, harnessing data to create more effective campaigns, engaging thought-leaders and influencers online, and investigating new innovative ways of reaching key audiences.
The ideal candidate will have experience of the latest trends in fundraising and will have both the creative and technical skills to deliver key elements of the direct marketing strategy. They will have demonstrable knowledge of the UK fundraising market, with experience of working across multiple online channels, including Facebook, Twitter and Instagram. Our stewardship programme is underpinned by our emails and so experience devising communications plans and writing for email is a must. Candidates should possess excellent communication skills, with the ability to thrive in a fast-paced, changing work environment.
Essential Job Responsibilities
Supporter development
●Lead on integrating online and offline fundraising, offering supporters a cross-platform experience
●Lead on innovating our digital offering - taking ideas from conception through to testing and beyond
●Work with the Individual Giving Officer to innovate our fundraising offerings and find new ways of acquiring supporters
●Ensure that Mercy Corps grows the number of engaged supporters and income across channels to meet targets
●Responsible for day-to-day implementation of digital campaigns and activity (including email, PPC, social, programmatic and display), to deliver against set targets
●With support from the rest of the team, develop and edit digital fundraising content suitable for target audiences, such as prospective online donors or re-engaging lapsed donors, ensuring consistency with Mercy Corps branding and style guidelines
●Review and analyse results of fundraising activities and make changes to future work based on this
●Regularly obtain feedback from the audiences that we are contacting to ensure that we are optimising the way we communicate
●Identify new platforms and channels, and keep abreast of current fundraising trends and comparator organisations to ensure that Mercy Corps in Europe is relevant with supporters
●Work alongside Fundraising Operations to inform campaigns, and with the Media and Communications team to ensure that fundraising integrates appropriately with media and communications strategy and activities.
●Manage Google Adwords account effectively to maximise engagements and income. Optimise balancing grants with paid account
●Become the charity knowledge lead on digital platforms such as Actionkit to upskill colleagues and support cross-team working
●Assist with internal training as required in regards to digital initiatives.
●In conjunction with the Direct Marketing Manager, responsible for ensuring that all fundraising activities are legal and adhere to industry best practice.
Supervisory Responsibility
The position has supervisory responsibility over interns and/or volunteers.
Accountability
Reports Directly To: Direct Marketing Manager
Works Directly With: Individual Giving Officer
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Qualifications and Transferable Skills
●At least five years of experience in a fundraising/marketing role, with proven experience in digital fundraising, including planning and delivering campaigns.
●Demonstrable knowledge of a range of digital fundraising channels.
●Experience of writing and editing engaging content for online donor audiences.
●Experience of setting digital KPIs and developing in-house digital fundraising capabilities.
●Proven ability to use analytics/metrics and user testing to inform and improve online campaigns.
●Ability to work to brand and style guidelines.
●Ideally prior experience of working with external digital agencies.
●A working knowledge of UK and European charity law and data protection.
●Some knowledge of Canva would be beneficial.
●Relevant professional certifications or equivalent experience.
Success Factors
●Detail-oriented multi-tasker, with excellent organisation skills.
●Strong process management skills.
●Excellent communication skills (both written and verbal).
●Able to build and maintain effective internal and external relationships.
●Able to cope with changing priorities, often at short notice, and work well under pressure.
●Proactive and solutions-based attitude.
●Cooperates and works well with colleagues to maximise opportunities and solve problems.
●High levels of motivation, professionalism and resilience.
●Skilled in anticipating and solving problems and communicating issues, involving others as needed.
●An exposure to and interest in international development is important, along with a demonstrable understanding of digital fundraising trends for international non-profits based in the UK.
Living Condition
The position is based in London, Edinburgh or remote and may require some national or international travel.
MCE team members represent the agency both during and outside work hours when deployed in a field posting or on a short term assignment or trip to country offices. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all Mercy Corps locations.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
The client requests no contact from agencies or media sales.