Volunteer services team manager jobs
We have an exciting opportunity for a Team Leader to join our victim service team, working 37.5 hours per week on a hybrid basis'.
Do you want to make a difference every day? Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Team Leader you will be:
- Ensuring the effective delivery of services to victims in accordance with the London Adult Service against contract specifications, operating procedures, confidentiality, information sharing and safeguarding policies.
- Lead the caseworker team, ensuring victims receive timely, professional needs and risks assessment and referral to appropriate support, assuring the quality of service provision.
- The role will work collaboratively with the Operations Manager/Management team, in order to achieve the implementation of business plan and the development of the service to maximise positive outcomes for clients.
- The role will focus on performance management of their reports including auditing cases, allocation of cases and input into performance reporting.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We’re seeking a Programme Manager to lead our Women Off to Work employability programme. Since 2017, this project has supported hundreds of women to boost their employability and wellbeing through training, advice, work placements and more.
About Us
The Abbey Community Association is a charity on a mission to support the communities of south Westminster to improve their quality of life by providing the space, services and opportunities to the people who need it most. Our vision? A community that feels healthier, happier and able to access the support it needs, when it needs it.
From our central London community hub, we offer a wide range of activities, services and courses to help address the needs of local people in South Westminster across 4 key areas: physical health, mental health, poverty and reducing isolation and loneliness amongst the elderly. Our programme includes exercise and dance classes, training and employment support, arts and social activities, and more.
About Women Off to Work
We are delighted to have been awarded funding by the National Lottery to deliver a third phase of our incredibly popular Women off to Work (WoW) programme. Since 2017, WoW has supported hundreds of local women from predominantly Global Majority communities through holistic training and pathways into work programme.
WoW delivers a blend of life and vocational skills training, promoting general employability and improved wellbeing through work experience placements, internships, job brokerage, practical advice on self-employment and micro-businesses, ESOL classes and more. The programme provides women with opportunities to gain formal and accredited training qualifications and provide support with tailored into-work action plans.
About the Role
The Programme Manager will play a crucial role in continuing the successful delivery of this vital programme, managing and motivating a team to ensure that WoW hits key performance targets.
We would love to see an application from you if you have:
- Demonstrable project management experience
- The ability to lead a team to success
- An understanding of the needs of women who are marginalised within the world of work
- Experience of co-design and embedding service user voice/experience into delivery models
Staff benefits for working at The Abbey Centre:
- Subsidised lunch
- Interest-free season ticket loan/ bicycle loan scheme
- 23 days annual leave (plus public & statutory holidays) – pro-rata
- Contributions of 6% of salary into stakeholder pension scheme, when matched by 3% personal contributions.
To apply, please submit your CV and a supporting statement no longer than 2 pages long, outlining how you meet the person specification, along with the Equalities Opportunities Form.
We support a healthy and cohesive community in south Westminster by providing the space, services and opportunities to the people who need it most.
The client requests no contact from agencies or media sales.
The Corporate Partnerships team at Alzheimer's Research UK has just celebrated a record-breaking year, with momentum building across a growing portfolio of partners including Cadbury, Omaze, Roadchef, The Perfume Shop, and Dyson.
We're looking for a Partnership Development Manager to lead and grow some of our highest value partnerships. You will manage a talented team and help shape the strategy to drive our success. There's never been a more exciting time for companies to support our mission to find a cure for dementia, and you will be at the forefront of some truly game-changing campaigns.
You’ll join a welcoming, well-respected team and will be a vital part of helping shape the strategy and growth of corporate fundraising at the charity.
Main duties and responsibilities of the role:
Accountability for delivering income through our high-value partners while driving partnership development and ensuring an excellent supporter experience.
· Set ambitious, strategic goals to grow and retain our highest-value partnerships. You will do this by setting and delivering robust engagement and retention programmes for these partnerships.
· Gain and maintain the buy-in of internal stakeholders (including the Senior Leadership Team), who will be crucial to the delivery and growth of our partnerships.
· Maximise the use of ARUK’s networks, including trustees, senior volunteers, and staff, to develop effective relationships with partner companies.
· Develop and maintain knowledge of ARUK’s activities to enable you to deliver compelling presentations to corporate supporters, manage high-level meetings, and confidently represent ARUK and our work independently.
· Effectively recognise appropriate opportunities to cross-sell with the aim of increasing engagement with the wider charity. With particular attention to gifts-in-wills fundraising, which is a strategic priority for the charity.
· Understand our partner's business objectives, people, strategic direction, and objectives.
· Collaborate across the department to ensure corporate partners participate in multiple ARUK fundraising products and propositions.
· Ensure accurate and timely recording of corporate donations, activities, and communications. Making sure that records are accurately maintained, and information is kept up to date on our database.
· Ensure we have necessary legal agreements in place.
Strategy, finance, and reporting
· Work with the Senior Partnership Development Manager (SPDM) to plan, implement, and deliver the Corporate Team strategy. You will be responsible for the operational performance of the team.
· Communicate this strategy and drive fundraising at all levels.
· Ensure all activity and use of team resources are focused on taking Alzheimer’s Research UK towards a cure. This means activity should align with our ten-year strategy and organisational priorities.
· Manage annual income, expenditure budgets and targets for corporate partnerships alongside the SPDM. Prepare income projections and monitor income and expenditure, as well as developing measurable KPIs that translate into tangible partnership benefits.
· Ensure effective reporting of wider partnership impact specifically non-financial benefits.
Leading the team
· Empower the team to provide sector leading customer service to our corporate partners to grow all partnerships to support ARUK’s strategic priorities.
· Drive the success of the team through effective and inspiring leadership to ensure a highly motivated team that achieves or exceeds targets agreed with the SPDM and Head of Corporate Partnerships.
· Ensure the highest quality tools and resources are available to our team for maximum engagement.
· Support the Regional Partnership Development Manager to provide training, resources, advice and guidance to our Regional Fundraising Officers and Central Fundraising Team who manage relationships with local corporate partners.
· Line manages a Senior Officer who also manages our team assistant, including one-to-one meetings, annual and quarterly appraisal meetings, training, support, and career development discussions.
· Coach the team, driving a culture of excellence and accountability.
· Liaise with HR and the SPDM on the recruitment and development of the team.
· Ensure good communication across the Directorate and particularly effective collaboration with the New Business and Regional Fundraising teams.
· Ensure good communication about our partnerships with staff, both within and outside the team.
Communications
· Ensure your team maintains a good understanding of the new business pipeline to plan resources accordingly.
· Grow and develop strong relationships between the Partnership Development team and the wider Corporate Team.
· Liaise and work with the Communications team to produce accurate and timely reports and applications.
· Work closely with the Chief Executive’s office to ensure effective communication with our high-level stakeholders within key partnerships.
· Stay up to date with ARUK’s research and other news to be able to communicate effectively with supporters, disseminating the charity’s key messages both among the team and to key supporters.
· Communicate the work of the team and updates on corporate partner activities through attending relevant meetings and completing monthly reports.
· Leverage social media and networking platforms to deliver the charity’s engagement and education objectives, whilst also attracting and identifying new partnership opportunities.
What we are looking for:
· Excellent partnership development and relationship management skills in either a charity or corporate role. Preferably managing six-figure charitable partnerships.
· Building and growing high-level relationships through networking, negotiation, and influence both internally and externally.
· Ability to manage income and expenditure budgets.
· Good planning, prioritisation, and organisational skills with excellent attention to detail.
· Confidence working with computers; knowledge of Word, Excel, and Outlook.
· Excellent communication skills, with the ability and confidence to present to corporate audiences.
· Ability to independently manage projects from beginning to end.
· Experience managing a team.
· You work well as part of a team but are proactive and can work independently.
· A confident and friendly manner; would feel at ease representing the charity to high-level external contacts.
· Creativity, innovation, and resourcefulness to identify opportunities within partnerships and develop tailored fundraising ideas and initiatives.
· Willingness and ability to travel independently in the UK and to work outside of regular office hours when needed.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £44,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 26th May 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Dementia Carers Support Officer who can make a positive difference to the lives of unpaid carers in the diverse communities of Redbridge. We are a Queen's Award winning charity with over 30 years experience of supporting unpaid carers in Redbridge. The post holder will focus on supporting carers of someone with dementia, by providing them with advice, information, referrals and access to peer social and learning activities. The role requires an understanding of health and social care services, particularly in relation to support for unpaid carers and someone who can show compassion and understanding to carers in crises or facing complex challenges. A key outcome is ensuring carers can live a healthy and fulfilling life alongside caring and not be at risk of acute isolation.
This is a varied role, suited to someone with the experience and confidence to lead peer groups, activities, outreach and work with professionals at all levels. There is plenty of scope within the role to develop new services in response to carer needs. The post holder will work within a team of Community Support Officers. This is a job-share post with an existing part-time Dementia Support Officer. The role is based mainly in Ilford and throughout Redbridge, with some home working.
Candidates should ensure they understand and adhere to the essential requirements of the role as set out in the Job Description & Person Specification
Our mission is to make a positive difference to the lives of unpaid carers in the diverse communities of Redbridge




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
To manage the day-to-day operations of a portfolio of teams, ensuring the delivery of high quality services to clients. The Team Manager will be responsible for leading a team of practitioners, ensuring they meet performance targets, and providing guidance and support to ensure the team delivers effective, client-focused support. The role focuses on managing caseloads, overseeing operational delivery, and supporting the continuous professional development of staff.
Base: To be agreed. There will be regular travels across West Mercia so access to a vehicle is essential.
Key Responsibilities
- Team Management
- Service Delivery
- Partnership & Stakeholder Engagement
- Operational Management
- Strategic Input
- Safeguarding Responsibility
Essential Person Specification
- Proven experience in leading and delivering services ideally within a charity, care, or community services setting.
- Strong understanding of safeguarding principles and risk management practices.
- Excellent communication & interpersonal skills
- Experience in working with diverse groups
Why work for YSS?
- Annual leave entitlement of 35 days (including Bank Holidays).
- Additional Company Holidays.
- Pension Scheme.
- Employee Health & wellbeing plan.
- Occupational sick pay.
- Flexible working / hybrid working.
- Monthly supervision for support / personal development.
- Robust induction and training programme with an organisational commitment to ongoing training and personal development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsible to: Service Director
Responsible for: Service Delivery team managers and administrator in Loughborough
Hours: 37.5 hours per week
Contract: Permanent
Location: Baca office, Loughborough, England with regular travel to locations where Baca’s services are delivered.
Salary:£36,900 - £41,000 per annum for full time hours
About Us:
Baca is dedicated to welcoming, equipping, and supporting young refugees to feel safe and thrive. We create an inspiring environment that raises hope and strengthens resilience, working in partnership with key external stakeholders. We are looking for a passionate and dedicated Service Manager to lead our young people services in Loughborough.
Overall Purpose: As a Service Manager, you will be an active leader in our vision and mission, ensuring our values are practiced in words and deeds. You will provide leadership for the young people services, ensuring they align with Baca’s vision, mission, and values.
Key Responsibilities:
Service Delivery:
- Lead and coordinate young people services in Loughborough.
- Ensure effective partnerships with social services and key external partners.
- Oversee and develop the service delivery team.
- Act as deputy Designated Safeguarding Officer, ensuring all aspects of safeguarding.
- Manage the service delivery team budget and grant-funded projects.
- Ensure high-quality service delivery in line with our Theory of Change.
- Oversee systems involved in service delivery, working closely with the Operations Manager.
- Manage and mitigate risks in service delivery.
- Ensure compliance with internal and external regulatory expectations.
- Participate in on-call duty as part of the team rota.
Service Development:
- Foster a learning culture, learning from young people and stakeholders.
- Develop young people services in collaboration with the Service Director.
General:
- Support the organisation’s activities and maintain data confidentiality.
- Embrace and reflect Baca’s Vision and Values in your work.
- Treat all staff and young people fairly, adhering to Baca’s Equality and Diversity policy.
- Follow safeguarding procedures and adhere to all Baca’s policies and procedures.
- Work flexible hours as needed.
Person Specification:
Character/Attributes:
- Highly organised, able to work under pressure and prioritise tasks.
- Passionate, humble, disciplined, wise, determined, proactive, self-starter, courageous.
- Aligned with Baca’s values and strategic goals.
- Flexible and able to respond to change at short notice.
- Able to lead with hope, patience, calmness, and tenacity in challenging circumstances.
- Critical and creative thinker, able to innovate solutions and make challenging decisions.
- Resilient, able to work under pressure and meet deadlines.
Experience:
- Proven experience at Senior Manager level in a comparable organisation.
- Experience in delivering young people services and working constructively as part of a team.
- Experience in analysing service delivery challenges and presenting solutions.
- Experience in developing and leading high-performance teams.
- Experience in managing projects with multiple stakeholders, including user engagement and budgets.
- Experience in the charitable sector (desirable).
Knowledge/Qualifications:
- Relevant qualification from a UK recognised professional body (desirable).
- Strong Microsoft Office skills.
- Knowledge of issues faced by unaccompanied asylum-seeking young people.
- Genuine concern for those the charity serves.
- Knowledge of team motivation and support.
Skills:
- Excellent communication and presentation skills.
- Strong organisational, project, and time management skills.
- Strong leadership skills, able to motivate and make difficult decisions.
- Ability to translate vision into financial plans.
- Ability to manage multiple tasks and prioritise workload.
- Initiative and problem-solving skills.
- Ability to make decisions with incomplete information.
Other:
- Ability to drive/travel to all service locations.
- Enhanced DBS check required.
How to Apply:
If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.
Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support




The client requests no contact from agencies or media sales.
Want to be part of something transformational for Southampton?
We’re recruiting a Strategic Partnerships Manager to lead long-term, community-driven change across the city. This is a permanent role with real purpose-working at a strategic level to bring together senior leaders from business, the voluntary sector, and public services to deliver meaningful, lasting impact through Southampton’s Place programme.
You’ll play a key role in forging and managing high-value relationships with funders, ensuring performance targets are met, and securing new investment to expand and strengthen the programme. You’ll be a credible, driven, and collaborative leader-someone who can build trust, influence across sectors, and turn big ideas into action.
This role is supported by Business in the Community’s UK-wide Place Team, giving you a strong National network to draw on.
Based from home, you'll have the flexibility you need-along with regular travel across Southampton (minimum 3 days per week) to stay connected and lead from the front.
If you're passionate about place-based change and want to shape a stronger future for Southampton, we’d love to hear from you.
Closing date: Monday 26 May 2025 at 9 am
Interview dates: 1st interview: Monday 2 June 2025 in person in Southampton, 2nd interview: Tuesday 10 June 2025
The client requests no contact from agencies or media sales.
Mental Wellbeing Manager
Job Summary:
The Mental Wellbeing Manager will lead Manor Gardens’ culturally competent, trauma-informed mental health work with young men aged 18–25 funded by City Bridge Foundation, and oversee our wider wellbeing programme, funded through other sources including individual giving. They will be responsible for delivering early intervention and therapeutic support for young men from Black and minoritised backgrounds and refugees and asylum seekers, while also managing the delivery of a broader programme of community wellbeing activities for adults.
The postholder will line-manage two Activities Workers and have oversight of a pool of sessional staff and volunteers delivering peer support, group activities, and therapeutic interventions. This role requires a strong understanding of mental health, experience in group and 1-to-1 support, and a commitment to culturally competent, person-centred approaches.
About Manor Gardens Welfare Trust
Manor Gardens Welfare Trust (MGWT) is a health and wellbeing charity based in Islington, supporting communities for over 100 years. Our mission is to reduce health inequalities and empower people to take control of their lives through culturally competent, trauma-informed, and person-centred services. We provide accessible support in multiple languages and work with people experiencing multiple disadvantages, including poverty, poor mental health, social isolation, and barriers to accessing essential services.
We deliver a wide range of services including advocacy, mental health support, youth work, and wellbeing activities. Our approach is rooted in co-production and lived experience, and we work closely with local partners across statutory and voluntary sectors to improve outcomes for underserved communities.
Our core values are:
· Resilience – building strength and adaptability to meet challenges.
· Inclusivity – ensuring everyone feels valued and respected.
· Empowerment – enabling individuals to take control of their lives.
· Teamwork – fostering collaboration and mutual support.
Reporting to:
Director of Services and Development
Hours:
21 hours per week
Salary:
NJC Scale PO1 point 28 - 31 (£40,641- £43,450) pro rata
Liaison with:
Clinical Lead, Service Managers, staff, volunteers, community members, local partners including Camden and Islington NHS Foundation Trust (CANDI), Islington Public Health, Metropolitan University, VCS groups and other stakeholders.
Role Overview and Purpose:
The Mental Health Nurse is a key member of our team, focused on delivering high-quality mental health services to young men in the community. This role requires a proactive approach to engage with individuals who have not previously accessed mainstream mental health support, using culturally sensitive methods to build trust and promote mental well-being.
Key Responsibilities:
1. City Bridge Mental Health Programme Delivery (50%)
· Ensure the effective delivery of therapeutic and early intervention support for young men aged 18–25, including one-to-one and group support.
· Oversee work delivered by sessional psychotherapeutic staff and ensure quality, safeguarding, and continuity.
· Facilitate or coordinate safe, inclusive peer support spaces in community settings.
· Use culturally competent and trauma-informed practices to build trust and engagement among the target group.
· Conduct initial screening or assessments where appropriate and manage referrals to statutory and specialist mental health services.
· Collaborate closely with the Clinical Lead and Evaluation Lead to ensure the quality, safety, and effectiveness of delivery.
2. Recruit, train and support Peer Mentors
· Recruit two cohorts of 8 young bilingual adult men and women from Black, minoritised and refugee backgrounds, who have lived experience of mental ill health, exploitation, violence or traumas related to their experience of migration.
· Oversee the accredited training of 16 young adults as Peer Mental Health Mentors (two cohorts) in partnership with CANDI and ensure additional training in safeguarding, cultural competency and equalities
· Provide 121 support to Peer Mental Health Mentors and ensure they access clinical supervision
3. Management of Wellbeing Team and Sessional Staff (20%)
· Line-manage two Activities Workers responsible for delivering adult wellbeing activities (e.g. gardening, yoga, ESOL, conversation cafés).
· Provide supervision, direction, and support to ensure delivery aligns with MGWT’s values and trauma-informed approach.
· Oversee a pool of sessional facilitators and volunteers, ensuring coordination, safeguarding, and quality of delivery.
· Support co-production and ensure wellbeing activities are shaped by the voices of service users with lived experience.
4. Monitoring and Evaluation (10%)
· Maintain accurate records of all therapy sessions, assessments, and referrals.
· Collect and analyse data to evaluate the effectiveness of mental health interventions.
· Work with partners at Metropolitan University to ensure the external evaluation of the service.
· Contribute to the development of evaluation reports and share findings with key stakeholders including the All-Age Mental Health Partnership Board and Locality Leadership Boards.
5. Partnerships and Community Engagement (5%)
· Build and maintain strong relationships with local partners (e.g. CANDI, MIND, housing providers, youth and refugee organisations).
· Represent MGWT in borough-wide forums (e.g. All-Age Mental Health Partnership Board, Bright Lives Alliance).
· Promote the service through local outreach, events, and communication with community partners.
6. Organisational and Other Duties (5%)
· Contribute to MGWT-wide initiatives and cross-organisational learning and planning.
· Attend internal meetings, training, and working groups.
· Undertake other duties as reasonably required to support the effective functioning of MGWT services.
Person Specification:
Person Specification
Qualifications and Experience
· A recognised qualification in mental health or psychological support (e.g. RMN, PGDip in Psychotherapy or Counselling, Occupational Therapy (Mental Health), or other UK-recognised accreditation).
· Significant experience delivering mental health or wellbeing support to people from minoritised or refugee backgrounds.
· Experience delivering trauma-informed and culturally competent support.
· Proven experience facilitating group and 1-to-1 support in community settings.
· Experience line-managing staff or volunteers.
· Experience supporting monitoring and evaluation or working with academic evaluators (desirable).
Knowledge and Skills
· Understanding of structural and cultural barriers to accessing mental health support.
· Familiarity with tools like SWEMWBS and Brief Resilience Scale, or similar wellbeing assessments.
· Strong organisational skills, including managing caseloads and staff supervision.
· Ability to support reflective practice and provide emotional support to peers or staff.
· Excellent written and verbal communication skills.
· IT proficiency including data entry and case recording.
Attributes and MGWT Values Alignment
The successful candidate will demonstrate a strong alignment with MGWT’s values:
· Resilience: Emotionally robust, calm under pressure, and able to support others through complex challenges.
· Inclusivity: Culturally sensitive, anti-oppressive, and committed to accessible services for all.
· Empowerment: Committed to co-production, believing in people’s ability to grow and recover.
· Teamwork: Collaborative, respectful, and committed to supporting colleagues and service users alike.
Additional attributes:
· Self-motivated, flexible, and able to manage competing demands.
· Commitment to safeguarding, confidentiality, and ethical practice.
· Ability to work across cultures, languages, and experiences with sensitivity and humility.
· Fluency in a relevant community language (e.g. Arabic, Somali, Tigrinya, Bengali) is desirable but not essential.
We’re recruiting a Strategic Partnerships Manager to lead long-term, community-driven change across the city. This is a permanent role with real purpose-working at a strategic level to bring together senior leaders from business, the voluntary sector, and public services to deliver meaningful, lasting impact through Bristol’s Place programme.
You’ll play a key role in forging and managing high-value relationships with funders, ensuring performance targets are met, and securing new investment to expand and strengthen the programme. You’ll be a credible, driven, and collaborative leader-someone who can build trust, influence across sectors, and turn big ideas into action.
This role is supported by Business in the Community’s UK-wide Place Team, giving you a strong National network to draw on.
Based from home, you'll have the flexibility you need-along with regular travel across Bristol (minimum 3 days per week) to stay connected and lead from the front.
If you're passionate about place-based change and want to shape a stronger future for Bristol, we’d love to hear from you.
Closing date: Monday 26 May 2025 at 9 am
Interview dates: 1st interview: Tuesday 3 June 2025 in person in Bristol, 2nd interview: Monday 9 June 2025
Salary: Minimum of £42,435 per annum
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced domestic abuse professional — or ready to take the next step into a leadership role?
Join our small, dynamic team at FLAG DV as Service Manager, and help empower survivors navigating the family court system with specialist legal and emotional support.
This is an opportunity to blend frontline delivery with strategic leadership. You’ll oversee our Legal Advice Clinic and Court Support Services, hold a small caseload, manage a committed team, and act as our Designated Safeguarding Lead — with support from our Director of Service Development & Engagement and a Deputy DSL.
You’ll be at the heart of a trauma-informed, passionate organisation, playing a pivotal role in shaping our services and ensuring survivors receive the support they need. Whether you already have leadership experience or are ready to step up, we’re looking for someone who’s confident, compassionate, and committed to survivor empowerment.
Providing free legal advice and support to people experiencing domestic abuse, empowering them to make informed, safe decisions to leave abuse.
The client requests no contact from agencies or media sales.
Are you passionate about making a lasting impact in the community? Belfast YMCA is seeking a motivational and driven Fundraising & Communications Manager to lead one of our key strategic priorities: diversifying and increasing income to support our vital youth, family, and community programmes. This exciting and varied role offers the opportunity to shape and implement our fundraising and communications strategy, bringing your own creativity and expertise to the table. A key focus will be securing annual and multi-year trusts and grants, with the chance to lead a major capital funding programme as we redevelop our facilities and expand our reach across Belfast over the next three years. If you're ready to make a difference and play a pivotal role in the future of Belfast YMCA, we’d love to hear from you.
Please submit a CV, Completed supplementary questions and monitoring form.
Closing date:
10am on Monday 9th June
First Round Interviews:
In person at Belfast YMCA, Wednesday 25th June
Our vision is for a world where all pets are well cared for in loving homes for life. To achieve this, we not only provide care for pets in need, but also help people be the best pet owners they can be.
We are seeking a highly skilled and motivated Technology Manager to join our Data and Technology team at Woodgreen. The successful candidate will oversee the development, implementation, and maintenance of IT systems and infrastructure, ensuring the continuous provision of Information Technology services. Managing an effective team and delivering exceptional IT service, they will;
- Take a leading role in creating and maintaining an effective, supportable, secure, sustainable and customer focused technology service at Woodgreen.
- Ensure the provision of 1st, 2nd and 3rd line expert technical support for all technology related products.
- Provide support to the organisation by undertaking a Business Partnering role representing technology. Establishing strong relationships, identifying opportunities, issues and better ways to support with technology enablement.
- Lead the organisations cyber security operations including development, implementation and continuous monitoring and improvement.
The successful candidate will be excellent communicator with a customer focused outlook. They will have a sound understanding of data protection, information and security management, including cyber, and will show a willingness to keep their knowledge up to date and developed via CPD. If you are someone who has a positive, ‘can do’ attitude, a logical and problem solving approach and who appreciates new challenges this role would be perfect for you.
This is a hybrid opportunity with the expectation that our successful candidate will initially work 3 days from our Godmanchester site dependent on business need. Over time this requirement will become 2 - 3 days dependent on the needs of the business.
In addition to a starting salary of £50,000 per annum, depending on experience, we can also offer you;
- 36 days annual leave (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
- Up to 8% employer pension contributions
- Support towards healthcare costs (cashplan)
- Free access to Headspace
- Life assurance (4x salary)
Please note that this role is subject to a range of pre-employment checks to include a basic DBS check.
This vacancy may close earlier should we receive high volumes of applications. Interviews may commence prior to the closing date.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Service Manager
Location: Royal Borough Kensington and Chelsea (RBKC)
Salary: £38,700
Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty.
As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355
About the Service Manager Role
We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step!
We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.
You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:
- Leading and motivating a team to deliver high-quality care and support
- Managing complex situations and driving service improvements
- Support a team who directly support individuals in their recovery journey
- Working closely with other teams and organisations to ensure the right support is provided
- Risk Management, Information Management, and Case Recording
- Property and Housing Management
- Financial Management
What we're looking for in a Service Manager:
- Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
- Experience in frontline, and now able to empower a team to deliver a seamless service
- Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
- Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
- Ability to drive the service forward and implement improvements
- Confidence in managing complex situations and making decisions
- Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Volunteer Engagement Manager will manage a range of volunteers and support groups, and support staff across the charity to ensure volunteers are recruited, trained and managed effectively
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Please download the job description to see full role responsibilities.
Location: We operate a hybrid model (home and office, London SE1).
Closing date: 15 May 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a high energy and hands on Garden Manager to work closely with the Senior Leadership team at Sufra to support the development and expansion of the community garden, and manage the team of garden staff and volunteers. This is an exciting time in the development of St. Raphael’s Edible Garden, as we are looking for an experienced Garden Manager to oversee the next steps in the development of the site, deliver a range of learning outcomes and fully implement, manage and further develop all aspects of the garden project.
Alongside practical educational outdoor experience, the successful candidate will understand how to design educational programmes that are accessible and engaging for a range of audiences, including school children and young people, adults with additional needs, and wider community. Project management and organisational skills are also essential. This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity, that would suit a committed individual who is willing to go the extra mile. Through their activities, the Garden Manager will be able to convey the charity’s passion and commitment to supporting vulnerable people in Brent and transforming the lives of beneficiaries.
Please provide the following documents in your application;
An up-to-date CV
A Covering Letter (no more than 2 sides) responding to the specific questions posed in the Job Description
Equal Opportunities Form (also available on our website)
The client requests no contact from agencies or media sales.