Volunteer volunteer roles in poringland, norfolk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The local South Yorkshire MND Association branch are looking to recruit Events Volunteers to contribute to planning, organising and running a variety of events, this maybe fundraising suh as band concerts and golf days or activities for people living with MND and their families, such as the successful Family Event the branch organise and fund each year at Rother Valley Theme Park.
We ask for a few hours of your time each month this maybe face to face at the Branch Committee meeting which is held every 6 weeks in Sheffield or this may be an online meeting from your home. Events are held at various venues throughout the year.
Get in touch today to find out more.
Apply on our website MND Association - Get Involved -Volunteering
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The Environmental Investigation Agency (EIA UK) is a charity and independent campaigning organisation established in 1984. We pioneered undercover investigations to combat environmental crime and abuse. We use evidence and analysis to bring about lasting policy and changes to legislation to protect our planet, its biodiversity, climate and all who live here.
Our vision is a future where humanity respects, protects and celebrates the natural world.
We are looking for volunteers to start in September 2025.
EIA UK is seeking two volunteers to support the Elephant Campaign ideally 1-3 days a week and for a minimum of 3-6 months, with data entry and reserach tasks.
The Elephant Campaign undertakes strategic and intelligence-led activities in cooperation with partners to advocate for effective legislative, regulatory and enforcement action to tackle illegal trade in elephant parts and derivatives.
The volunteers will help the Campaign monitor news about seizures and prosecution of illegal trade of elephant parts and derivatives and enter information into EIA’s Global Environmental Crime Tracker.
Individuals with a keen eye for detail and an appetite for data are encouraged to apply and should have an interest in the environment, a passion for conservation and share the aims of EIA
Do you have what it takes to be an EIA Volunteer?
- Fluency in English. Capacity in any of the following languages will be an asset: Chinese, Vietnamese, Lao, Thai, Burmese, French
- Good working knowledge of Microsoft Office programmes
- Good data entry skills
- Good research and analytical skills
- Patience and attention to detail and thorough work ethic
What we can offer you as an EIA Volunteer:
- Flexible volunteering hours.
- Reimbursement for subsistence (one meal) and for public transport costs to the office from within the London area.
- Work experience at a leading international environmental NGO.
- Opportunities for training on selected relevant software.
- Working with like-minded people and networking.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking individuals who can empower those aged between 4 and 16, to support and share our mission within their current school or youth provision setting (Brownies, Guides, Cubs, Scouts and Youth Groups).
You will encourage your group to share the mission of Mary's Meals, raise awareness of our work and fundraise.
What support and resources will i receive?
- Support, encouragement, and guidance from your local Supporter Engagement Officer
- A comprehensive induction to Mary’s Meals
- Opportunities to join online or in person volunteer meetings and briefings
- Resources to fulfil your role
- A regular volunteer update e-mail
What are the benefits of volunteering for Mary's Meals?
- Feeling part of the global Mary’s Meals movement to end world hunger
- Learning new skills and gaining experience as part of a growing and vibrant organisation
- Meeting new like-minded people
- Increasing confidence and team-working skills
- Developing communication skills (verbal and written)
- Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.
A bit about this role
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
What can you expect to be doing?
- Supporting and encouraging a team of fundraising volunteers
- Planning fundraising events and activities with your team in the Swale area ME9, ME10, ME11, ME12, ME13
- Allocating tasks before and during fundraising events
- Keeping financial records from fundraising events
- Encouraging and promoting a professional image of Cats Protection
- Following policies and guidelines and ensuring licences and permits are obtained for events
A bit more information about this role and the team
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers.
We’re looking for someone with
- Great people skills and the ability to bring out the best in others
- Excellent organisational skills
- The ability to prioritise and delegate
- An appreciation of the importance of handling money and charity resources responsibly
- Fine-tuned communication skills and a passion for engaging with people within your local community
- Basic IT skills to use Cats Protection systems - training and support can be provided
- Committee volunteers need to be aged 18+
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a warm, empathetic person with good communication skills? Could you offer four hours a week to support families in urgent need?
We Stand - Formally Mosac provide a free National Helpline service to non abusing parents and carers of sexually abused children. We are currently seeking Helpline Volunteers to provide support, information and a listening ear to parents and carers whose children have been sexually abused.
We know a caring, sensitive and non judgemental response can make a real difference to someone seeking support. We are looking for volunteers with good verbal, listening and communication skills, no previous experience on a helpline is required. Trained, experienced staff will always be on hand to provide support and guidance.
We expecially welcone volunteers who speak additional languages, from all communities, to help us support more parents from diverse backgrounds, Welsh speakers are also required as part of our South East Wales support project
Helpline Volunteers will:
- Receive full training prior to the formal induction (3 week training programme) Dates to be confirmed
- Commit to volunteer 4 hours per week for a minimum of 1 year
- Receive ongoing support and supervision from a friendly team
- Make a difference to the lives of families impacted by child sexual abuse
Opportunities for you:
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To contribute to We Stand’s aims of supporting families affected by child sexual abuse
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You will receive training, continual development and support in the role
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Working remotley from your own home
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Gain valuable experience and development of interpersonal skills
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Out of pocket expenses for travel cost if required to attend meetings,and subsistence will be met by We Stand
Your Responsibilities:
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Answer calls that come through the National Helpline
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Provide support, information and signposting to relevant support organisations
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Complete all call log and monitoring information after each call
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Attend mandatory supervision meetings fortnightly or monthly to support you in the role.
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All helpline volunteers working remotely - attend 30 minute supervision after your shift.
Our Mission is to provide support in a non - judgmental environment for non abusing parents and carers of sexually abused children.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Welcome to Unlock YOUR Potential, a dynamic charity thats dedicated to transforming lives and empowering individuals from socio-economically disadvantaged backgrounds. We are passionately committed to creating new pathways for positive change through our comprehensive programmes and holistic support.
Our Vision: We envision a world where every individual has the opportunity to unlock their full potential and make meaningful contributions to society.
Our Mission: Our mission is to empower, inspire, and support those facing barriers and challenges. We deliver tailored programmes that foster skills, confidence, and networks, paving the way for success.
Our Values:
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Passion: Our work is fuelled by a deep care for the communities we serve.
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Results: We are driven by the tangible outcomes and achievements of our beneficiaries.
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Innovation: We constantly seek innovative methods to enhance our programmes.
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Collaboration: We believe in the power of partnership and inclusivity.
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Integrity: Our operations are marked by professionalism, ethics, and transparency.
At Unlock YOUR Potential, we will be offering a suite of transformative programmes and services designed to empower individuals from socio-economically disadvantaged backgrounds. Our holistic approach addresses key areas such as employment, education, life skills, mentoring, and personal development.
Graphic Designer:
We are seeking a talented and creative volunteer to join our team as a Graphic Designer. This is a one off or regular volunteer role and is crucial in designing a variety of urgent and important items such as social media posts and motion graphics, volunteer booklet, branded documents like recruitment packs, participant forms, training manuals, internal posters (e.g., safeguarding and values), and much more.
Key Responsibilities:
- Design visually appealing and brand-consistent graphics for social media posts and other digital platforms.
- Create a comprehensive guide booklet on Unlock YOUR Potential.
- Develop branded documents including recruitment packs, participants forms, training manuals, and internal posters.
- Collaborate with the team to understand design requirements and deliver high-quality visuals.
- Ensure all designs align with our mission and values, effectively communicating our message to the community.
- Manage multiple design projects simultaneously, meeting deadlines and maintaining quality.
Qualifications and Experience:
- Proven experience in graphic design, preferably in the non-profit sector but not essential.
- Proficiency in graphic design software.
- Strong creative skills and an eye for detail.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
- Passion for social impact and creating opportunities for those facing socio-economic challenges.
Time Commitment:
- This volunteer role offers great flexibility to fit around your life. You can design one-off items or design regularly for us.
Together, let’s unlock potential and create positive change.
Unlock YOUR Potential
- BREAKING BARRIERS
- UNLOCKING POTENTIAL
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.
We know that the right support at the right time makes all the difference.
Family Lives provides targeted early intervention and crisis support to families who are struggling.
Purpose of the role:
To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.
Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website. We are a national service with home-based call takers county wide and a call centre in Old Hatfield Hertfordshire.
Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can last around half to one hour.
We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home. You need to be a UK resident.
Our volunteers often tell us how rewarding their time with us is.
You'll be part of a compassionate community and feel a real sense of pride for what you do. You'll meet new people, gain valuable experience, and develop your skillset. We're passionate about helping people to reach their full potential, so we'll offer you full training suitable for the role, supervision from a named member of staff, including help setting personal development goals, and opportunities to increase skills and input into practice via regular Practice Development Groups.
Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support.
We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.
We have remote call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link. Our next training is starting in September 2025.
Module One = Tues 16th Sept
Module Two = Wed 24th Sept
Module Three = Weds 1st Oct
Module Four = Weds 8th Oct
Module Five = Wed 15th Oct
10am to 2pm
You would need to be able to attend all five sessions and be available on four occasions to listen into calls, this can be organised remotely. If you are unable to attend the training however are interested, please do apply as we run training throughout the year.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the pack. Lend a hand. Change lives. Join your local fundraising group as a volunteer.
Are you looking for a volunteering opportunity where you can meet new people and raise funds that will change lives? Join a Guide Dogs group near you for fun, fundraising and four-legged friends.
Did you know it costs £102,000 to raise, train, and support a guide dog from birth to retirement.
We have a range of roles from being a group member, to taking on a lead role such as Group Coordinator, Deputy Coordinator, Treasurer, Merchandise Coordinator or Collection Box Coordinator.
Why become a fundraising volunteer:
As well as making a huge difference to people’s lives, volunteering with your local Guide Dogs fundraising group is a great way to spend some of your free time and give back.
- Inspire people to support Guide Dogs and make a difference to someone with sight loss.
- Have fun finding new events and places to volunteer at.
- You’ll meet lots of special dogs – from young puppies in training to incredible guide dogs in partnership.
- You’ll empower others to get involved with Guide Dogs.
- You’ll learn new skills and we’ll provide all the training you need for your role.
- You can take on as much or as little as you want, and you can fit the role around your other commitments.
Who you are:
We appreciate our volunteers’ passion and energy, but we also value your unique skills, perspectives and personalities.
- Inspire others: Do you have lots of ideas that could motivate others? We need more inspirational volunteer leaders and fundraisers who can bring their energy and unique perspective to our local fundraising groups.
- Bring your skills: Could you help organise a calendar of events, take care of ordering merchandise, or count the funds raised by your local team? We need more volunteer treasurers, secretaries, and merchandise coordinators to support our fundraising groups.
- Help take Guide Dogs into your community: Are you well connected or do you love going to new places and meeting new people? We need more volunteer fundraisers to help at our events and spread the word about our work.
Training and pre-agreed expenses available.
Visit our webiste to see what roles are available where you live.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a small charity with a big heart and help shape our future.
Barefoot and Free is a grassroots UK-based charity funding respite breaks for families with neurodivergent children or children affected by trauma. We're growing from the ground up and we’re looking for passionate, creative Volunteer Fundraising Champions to grow with us.
This is more than a stepping stone role. It’s a real opportunity to be part of something long term that's meaningful, mission-driven, and deeply rewarding. You'll play a key role in shaping a small charity with huge potential and your efforts will directly impact the lives of families who truly need support.
Why Join Us?
Grassroots charity work is full of heart but it’s not without its challenges. We don’t have huge budgets, so we need fundraisers who can think outside the box, raise funds rather than spend funds and inspire others to get behind the cause.
But the rewards? They’re immense:
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You’ll see the direct results of your work as we grow together.
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You’ll gain invaluable experience for your CV and future roles in the third sector.
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You’ll be part of a close-knit team where your ideas and efforts are truly valued and supported.
Your Role
As a Volunteer Fundraising Champion, you’ll help us raise the funds we need to provide life-changing breaks for families. You’ll be the creative spark and the friendly face behind fundraising efforts that make a real difference.
Key Responsibilities:
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Plan, organise and deliver creative fundraising activities (raffles, online quizzes, challenge events, etc.)
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Engage and support individual fundraisers (e.g. sponsored runners, event hosts)
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Act as a key contact for fundraising volunteers providing encouragement, advice, and practical support
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Develop and maintain a central fundraising tracker (Excel or similar)
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Log all fundraising activity, targets, and deadlines
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Collaborate with our social media volunteer to promote campaigns
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Support recruitment and onboarding of new fundraising volunteers
What You’ll Bring
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Clear, friendly written and verbal communication
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Creativity and confidence in engaging with people online and offline
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Strong organisation and time management skills
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Self-motivation and the ability to work independently
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A genuine passion for our mission and grassroots charity work
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Experience in fundraising or event planning is helpful but not essential, heart and drive matter more
Time Commitment
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Flexible and remote
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Around 2 to 5 hours per week
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We’ll work around your availability this role can fit around your life, studies, job, or family
What You’ll Gain
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Hands-on experience in fundraising, event planning and project coordination
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Something impressive and meaningful for your CV or portfolio
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Real-world charity sector experience
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Friendly support and mentoring from a passionate team
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A strong sense of purpose, knowing your efforts directly support families in need
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References available on request
How to Apply
Please send a recent CV along with a short note about yourself, including any relevant fundraising or event planning experience (formal or informal!).
We can’t wait to hear from you and hopefully welcome you to the Barefoot and Free family.
Providing funded respite breaks for families of neurodivergent children and children affected by trauma.
The client requests no contact from agencies or media sales.
Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer you will provide specialist support services for people affected by crime.
Why volunteer with us?
- Make a difference - you will volunteer directly with victims and/or alongside staff.
- Gain skills and experience - you will receive training on how to provide practical and emotional support.
- Join our community - you will be part of a large community of over 1,500 volunteers and staff.
- Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.
Volunteering with Victim Support in West Midlands
As a Volunteer your role will include:
- Contacting services users to conduct a needs assessment, identifying service user needs and services to be delivered
- Deliver the appropriate services consisting of emotional and practical support
- Signpost to other organisations where needed, and complete onward referrals where consent has been obtained from the victim.
- Advocate for service users with other organisations where appropriate e.g. with the police, housing associations etc.
What do we ask of you?
In order to join us as a Service Delivery Volunteer, you must:
- Be 18 years of age or over.
- Be able to volunteer for at least 3 hours per week, for at least 12 months.
- Undertake training over a 10-week period – this includes five virtual training days as well as completing a workbook and online learning modules.
- Undertake an enhanced DBS check & be part of the DBS update service.
- Be able to provide two satisfactory references.
Have an active email address that you are comfortable using in order to engage with VS communications.
Expenses
- All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.
Diversity Matters
- VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
- We are happy to make reasonable adjustments to support you through the application process.
Want to find out more?
- If you have any questions or would like to find out more about this role, please contact the Volunteer Manager Steven Postans (details can be found on the Victim Support volunteering opportunities webiste)
Download the role description for more details
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
I am short of time so need a helper or helpers to draft up bids for restoration and enhancement works to Grade I listed St Marys Church Sompting BN15 0AZ and II* listed St Marys church Binsted BN18 0LL (each having 2 charities PCC and Friends), also for Sustainable Sussex CIO's community farm projects at Sompting BN15 0EW. It might be possible to pay a freelancer but in the first instance we are seeking appropriately experienced bidwriting volunteers who could enjoy helping us raise grants for any of these projects.
Sustainable Sussex CIO: community, food, growing, support, nature Friends of Sompting & Binsted Churches: enhance C10/C12 buildings for community uses
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
· Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
· Understanding peoples’ support needs and gathering information to assess their circumstances
· Typing written case reports to apply for financial assistance
· Sign-posting to services providing specialist support, such as mental health or housing support
· Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
· Friendly and approachable
· Great written and verbal communication skills
· Non-judgemental
· Reliable
· Basic IT skills
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Be part of a friendly and supportive SSAFA team
· Develop your experience and skills which you can highlight on your CV and in job interviews
· Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity to volunteer helping asylum seekers to find the access to legal help they deserve.
This is what current volunteers from the Legal Access Department say about their experience with C4C:
"Volunteering with Care4Calais looks different everyday but the impact is felt constantly. The people we support show undying resilience and it is a privilege to assist in their asylum journey. Care4Calais offer lots of support for volunteers and we are very well looked after and mentored"
Rosie (New Referrals Team)
‘’This experience has deepened my understanding of UK asylum policies and the immigration system while allowing me to develop valuable skills.’’
Leila (Asylum Team)
About us
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In northern France we operate year-round from Calais, providing warm clothing, bedding, food and assistance to refugees who live in appalling and dangerous conditions.
Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as offering social support and interaction, including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services.
Our Legal Access Department is an access to justice project that exists to arrange critical legal representation for people seeking asylum and, more than this, to support people through the hostility and difficulty of claiming asylum. The department, made up mostly of volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone.
About the Role
As a volunteer in our Legal Access Department, you would be the first point of contact for asylum seekers requesting assistance. Your role would involve referring clients to the appropriate internal teams for support or signposting them to external services when we are unable to assist directly.
Our Legal Access Department includes the following teams:
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Age Dispute Team: Supports minors who have been incorrectly assessed as over 18 to challenge those decisions.
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Public Law Team: Assists clients in challenging inadequate accommodation that does not meet their specific needs.
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Asylum Team: Helps clients access legal representation for their asylum claims and supports them in preparing for asylum interviews.
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Notice of Intent Support: Assists clients whose asylum claims have been deemed inadmissible due to their travel route, helping them to find representation and challenge inadmissibility decisions.
You would communicate with clients via our internal messaging system and be responsible for referring cases to the appropriate team or signposting when needed.
We are looking for someone who thrives in a collaborative environment and wants to make a meaningful impact. If that sounds like you, we’d love to hear from you!
A key part of the role involves maintaining accurate and complete referral information and delivering a high-quality service to each of our vulnerable clients.
Time Commitment
We ask volunteers to commit to a minimum of 4 hours per week. We're flexible in how this time is scheduled. Your shifts and tasks will be coordinated with the New Referral Team Lead to match team needs and your availability.
Training and Support
Successful applicants will receive a full induction and training to equip them for the role.
We are looking for individuals who are genuinely passionate about human rights and refugee protection. If this is you, please get in touch.
Responsibilities
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Communicate effectively and sensitively with clients, referring to different Legal Access Teams and signposting where appropriate
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Keep relevant referral records up to date to allow for teams' quick and effective retrieval.
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Attend and contribute meaningfully to team meetings.
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Ensure that any safeguarding concerns are identified and responded to appropriately.
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Commit weekly to the minimum hours required
Person Specification
Essential Criteria:
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Ability to work sensitively and effectively with a diverse range of clients, demonstrating cultural competence, respect and compassion.
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Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset.
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Exceptional written and oral communication skills, including the ability to convey complex information clearly and concisely.
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Proactive and self-motivated, with the ability to take initiative.
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Strong working knowledge of Google Workspace.
Preferable Criteria:
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Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, Amharic is a strong asset.
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Having experience of the asylum system in the UK is a strong asset.
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Experience working with vulnerable communities
Lived Experience Inclusion:
We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.
As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment)
In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.
The client requests no contact from agencies or media sales.