Volunteering Support Officer Jobs in Home Based

Job Purpose

In the ever-changing environment of youth work, it is vital that within Slough we have both, safe spaces for young people to develop positive and trusting relationships and opportunities for them to develop their talents, skills and aspirations.

Together As One (formerly Aik Saath) has delivered a variety of youth services across Slough for over 25 years and a young carers service for almost 10 years.

“Young carers are children and young people (up to the age of 18 or 25 with SEND) whose life is affected by looking after someone with a disability or long-term illness. The person they care for may be a parent, a sibling, another family member or a friend, but need not necessarily live in the same house as them. The care that young carers give may be practical, physical and/or emotional.”

The terms ‘disability’ and ‘long-term illness’ do not just mean a physical disability or illness, but also cover, for example, mental illness, learning disability, substance misuse, frailty and old age.

Job Role

Working closely with the Chief Executive and the wider Together As One team, you will support the development and delivery of our Young Carers Service in Slough. This will involve the oversight of any emergent funding or contracts and the reporting requirements back to the funders. This post will involve adapting and coordinating a service around the service users’ needs.

You will work in partnership with Slough Children Frist and Slough Borough Council and ensure a coordinated approach to supporting young carers is maintained including the transition from a young carer to an adult carer pathway is developed and formed. Promotion of the service will be a key aspect of this role and you will ensure that the service is promoted across various platforms.

The role will be required to network and maintain relationships with our strategic partners, including the ability to attend key meetings to develop the Slough Young Carers offer. You will become the main point of contact for the triage of referrals and communications.

You will work to identify and support volunteers to become engaged within our services and provision. You will collate a range of data, information and imagery that creates evidence of your work and the impact it is making not only to young people but also to the wider community.

There is scope for you to be creative in this role and make a significant difference to the young people you work with. This is a very exciting and varied role and as such, a flexible approach to work including willingness to take on tasks outside of the normal remit and to work irregular hours, is essential in this role.

As an employee of Together As One, you will enjoy a wide and varied portfolio of work allowing you to build on your current skills and expertise for which suitable training and support will be provided.

Just Like Us is the LGBT+ young people’s charity and works with thousands of schools and young people across the UK through its programmes.

Our Education Programmes are focused on engaging primary schools, secondary schools and sixth form colleges across the UK to take part in our programmes and ensure LGBT+ young people can thrive. Just Like Us has already worked with thousands of schools and gained recognition for our Growing up LGBT+ report (2020) and our Positive Futures report (2023). By 2025, we aim to reach more than 60,000 school pupils annually through our programmes. 

This role is critical to the delivery of this mission and will support the Head of Education Programmes to meet the needs of our several thousand-strong school network so that we can reach even more LGBT+ young people across the UK. This role will be working across School Diversity Week and the Pride Groups programme. 

This role is an entry-level position and will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team. 

We are very keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates.

Please see the application pack for more details and how to apply.

Job description

Programme delivery:

• Support the Programmes Team to deliver our programmes, including Pride Groups, School Talks and School Diversity Week 
• Manage the administration of Education Programmes 
• Act as a first point of contact for schools on our programmes, answering questions, sharing new resources and encouraging participation. This includes engaging with new schools to increase our networks and managing a busy inbox 
• Engage new schools to increase our networks, including representing the charity at conferences and events 
• Maintain good relationships with school contacts, lead on liaising with school staff to confirm bookings, monitoring invoices, membership and renewals
• Work collaboratively across teams to manage logistics and ensure the smooth running of Just Like Us programmes throughout the academic year. 
• Support the delivery of our education programmes, including delivering talks, and training for teachers and other education stakeholders on LGBT+ issues
• Support with the creation and development of education resources 
• Assist the monitoring and evaluation of programmes by distributing surveys, collecting case studies and providing analysis of data obtained to evidence our impact
• Support our marketing and communication initiatives, writing emails and monitoring open rates
• Assist with the maintenance of our online portals of resources for school staff and the online school staff networks 
• Support programme effectiveness by streamlining internal workflows and procedures 

Cross-team working

• Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose 
• Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences.
• Alongside the senior leadership team, support the development and implementation of DEI strategies to ensure the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves.

Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants.

The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary.

Applicants must have the right to live and work in the UK.

Please see the application pack for more details and how to apply.

Vice-Chancellor’s Office
Development, Alumni & Campaigns Office

Development Officer - Trusts & Foundations
Ref: SC4665

Salary on appointment will be £29,605 per annum, with an annual increment up to £36,024 per annum. 

This is an exciting time to join our Development, Alumni & Campaigns Office, and we wish to appoint an individual who shares our passion for the future of UEA. The Development Officer (Trusts & Foundations) will join a small, dedicated team responsible for securing income from charitable trusts, foundations and grant making bodies in the UK and internationally in support of agreed University priorities, including Health-UEA Climate-UEA and various campus projects. 

Reporting to the Senior Development Manager (Trusts & Foundations) you will apply for and manage grants whilst also managing the research of new funding opportunities for the team.

Educated to degree level, or with equivalent relevant qualification or experience, you will have excellent organisational and time management skills; strong interpersonal skills; excellent oral and written communication skills; and an aptitude for face-to-face fundraising. Full training will be provided in fundraising/managing of relationships with volunteers and supporters.

This full-time post is available on an indefinite basis. 

UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.

Benefits include:

• 39 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time).
• Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
• Generous pension scheme with life cover for dependants, plus incapacity cover.
• Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, medical centre, Occupational Health and a 24/7 Employee Assistance Programme.
• Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
• Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
• Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

Closing date: 4 July 2024

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

 Operational Support Coordinator

Salary : £15,000 for a 3 day week 

Facing the Future is a Samaritans service offering peer support groups to people bereaved by suicide.  Since transferring the groups online in February 2021, we have supported over 800 people who have experienced loss by suicide.  The team of facilitators has grown in that time  from 15 to nearly 100 from all over the UK and Ireland. To help us move forward, we are looking for an empathetic individual strong on attention to detail and IT skills to be our Administrator.  This role is designed to give operational support to the service, the volunteer leadership team and to our volunteer Facilitators and Supervisors as we work together to deliver our mission that no-one should have to face this isolating bereavement alone. 

The responsibilities of the role are many and varied and will suit someone who is comfortable with managing a variety of tasks simultaneously.  Responsibilities include managing our confidential databases, and the processes involved in setting up groups for those people on our waiting list, managing communications to group participants and to Facilitators, and supporting our training programme .

This is a part time remote working role with support from the team at Central London Samaritans. 

The successful candidate will be a good communicator who is highly organised and remains calm under pressure. Importantly they should be able to manage change as we will be transferring our current systems over to Salesforce. Good listening skills are essential.

For a detailed Job Description, please download the supporting document attached to this summary. 

Closing date for applications will be 17.00 hrs Monday 24th June.

Interviews will take place on Zoom, and are expected to be during the period June 26th to 30th  

Hours: Part-time, 18.75 hours per week    

Contract: Permanent

Salary: £30,285 - £32,330, pro-rata per annum  

Location: Stoke Newington, London

Start date:  June 2024

Our client Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empowers people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham, PBHA work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA’s work enables people to move on and lead independent lives.

PBHA are committed to an asset based and psychologically informed approach to their work. Mutual support, participation and personal development for both staff and service users is key to this.

The role:

Housing Officers work within PBHA’s Housing Team to provide a quality housing management service to tenants with additional tenancy sustainment needs. Post holders will work from PBHA’s main office in Haggerston, with access to local offices where appropriate. However, most of the work will be in tenants’ homes in the community. The post holder will be issued the IT equipment necessary to facilitate mobile working.

Aims of the post

Housing Officers work with vulnerable tenants to enable them to sustain their tenancy and participate in their community.

Specific Responsibilities

• To be responsible for working a caseload of tenants within a locality.

• Identifying individual tenancy needs through assessment and an identified Housing Plan detailing risks, needs and move on plans.

• Regular contact with tenants as per plan.

• Provide a weekly housing management drop in at PBHA’s hubs.

• Ensure that tenants apply for benefits where eligible, and signpost tenants to information on how to maximise income

• Record and monitor any breaches of tenancy agreement and work proactively and within procedures to resolve them.

• Liaise with housing officers, the finance and adult learning departments to provide effective prevention and management of rent issues, escalating where necessary in accordance with arrears policy and standard operating procedures.

• Liaise with colleagues to ensure void targets are met and properties are let within agreed timescale.

• Assist in the moving in/out process.

• Ensure tenants understand their rights and responsibilities in their occupancy agreements.

• Deal with complaints, nuisance and tenancy disputes as they arise. Work with tenants to promote self-help and mediation approaches to dispute resolution and address and escalate in line with procedure.

• Inspect and order furniture, assisting tenants where they are able to do so.

• Recharge former tenants where applicable.

• Carry out regular building inspections, helping tenants to report repairs.

• Take pride in PBHA’s property and assets and encourage tenants to do so.

• Enforce the conditions of tenancy that enable PBHA to undertake urgent works such as gas servicing.

• Carry out H&S and fire checks and assessment, liaising closely with others to ensure that follow up actions are completed.

• Report safeguarding concerns as appropriate.

Customer Focused Services

• Promote and support tenants/participants to access PBHA’s participation and co-production opportunities.

• Adhere to lone-working procedures.

• To positively promote and signpost tenants and participants to report complaints in line with PBHA’s practice.

• To have a collaborative and co-operative approach towards resolving complaints, working with colleagues across teams and departments.

• To take collective responsibility for any shortfalls identified through complaints.

• To act within the Professional Standards for engaging with complaints as set by the Chartered Institute of Housing.

Team Responsibilities

• Providing a reception service at the office.

• Involvement in the selection and induction of new workers and volunteers.

• Taking part in planning the team’s work and the annual plan.

• Ensuring that proper records are kept and information is passed to other team members as necessary.

• To ensure that PBHA’s computerised and manual systems are accurately updated specifically in relation to contact with tenants and service users.

• To meet required standards and contract compliance o commissioning bodies where PBHA delivers a service.

General Responsibilities

• Participate in key meetings

• Contribute to policy development, income generation, strategic and annual planning, corporate and cross-team activities, external partnerships and promotional activities as required

• Promote, develop and support PBHA’s ethos, values and impact

• Provide cover for other managers and workers

All staff are expected to:

• Work co-operatively as part of a team and with other teams

• Be involved in the selection and training of new workers and volunteers

• Participate in staff training and development activities, staff supervisions, appraisals and all relevant meetings

• Ensure the observation of all PBHA’s policies and practices, including those relating to equality and diversity, data, health and safety, financial control, standing orders, sustainability, recruitment, supervision, appraisals, sickness and disciplinary

• Plan and organise own work with a minimum of day to day supervision

• Undertake all other reasonable duties

General Information

Please note that:

• Postholders must recognise the needs of the organisation to adapt the role and responsibilities of the postholder as is necessary.

• All PBHA work premises are non-smoking. 

Access Information 

The post is based at our Hubs. The Kingsland Hub site has one level and is accessible to wheelchair users. Clissold and Isledon Hubs have step-only access. The role involves travel within Hackney and Islington and working in tenants’ homes.

Accountability

The post holder is accountable to the Housing Coordinator (Supported Housing).

Main Conditions of Service

This is a part-time position. The post is for 18.75 hours per week. Duties will occasionally be carried out over evenings and some public holidays. Overtime is not paid but in line with Agile working, hours can be averaged out over a 2-week period. PBHA implements Agile working practices which are to be negotiated with the line manager.

Annual leave entitlement is 26 days per year (pro rata) plus normal bank holidays pro rata (inclusive of bank holidays). This will rise after each completed year of service to a maximum of 30 days (pro rata).

Salaries are revised each year. The starting salary for this post will be £30,285 pro rata (SCP 8-12).

The post holder will be auto enrolled to be a member of the organisation's contributory pension scheme if eligible.

In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).

PBHA is committed to equal opportunities and anti-discriminatory practice and is striving to be an anti-racist organisation.

Role Requirements:

Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under essential requirements in the role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.

The minimum experience required for the post is:

• To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems.

• To have an understanding of the particular wellbeing needs of minority ethnic groups.

The competencies required for the post are the ability to:

• Can positively contribute and take initiative; good negotiation skills

• To be positive, resourceful, and resilient when working in a challenging environment

• Able to constructively challenge and lead positive change

• Promotes positive risk taking and helping people to find their own solutions to engrained challenges.

• Understanding and ability to manage boundaries effectively, including awareness of limits of own competence, role and responsibilities

• Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity

• Ability to manage, plan and take responsibility for your own caseload

• Organise work effectively by prioritising, planning and excellent time management

• Establish productive partnerships with a range of key stakeholders

• Good computer literacy including the ability to use Windows applications and word processing and database packages. This also includes the ability to use the internet and to draft and send e-mails.

The successful candidate will need to be committed to:

• PBHA’s Equality and Diversity policy

• Co-operative team working.

• Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.

PBHA offers in return:

• 26 days annual leave plus bank holidays, rising to 30 days with service

• Company pension scheme with employer matching up to 5% of contributions

• Agile working

• Eye care vouchers

• Cycle to work scheme

• Enhanced company sick pay

To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.

Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.

At The Bridge, a London women’s charity, we need an impactful, pro-active, bold, ambitious, enterprising, strategic, and resilient leader who shares our passion to make a difference to be our next CEO. You’ll bring inspiring leadership to extend our profile, reach and impact.

The Bridge is a dynamic and impactful charity dedicated to supporting women's health and wellbeing in the heart of Southwark, London. We believe that everyone deserves access to good health, regardless of their background or circumstances. Unfortunately, health inequalities persist, exacerbated by recent global challenges, such as the COVID-19 pandemic and the cost-of-living crisis.

Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.

We work to get there by:

• co-creating spaces and opportunities for women to share their life experiences, where everyone’s voices are welcomed and heard;
• co-designing and running women-led transformative projects, connecting communities and dismantling individual and structural barriers to health and wellbeing;
• collaborating with like-minded organisations to amplify women’s voices to create change;
• providing services and facilities to support women’s health and wellbeing.

From our own building in Southwark, we operate a women-only gym and a vegetarian cafe, providing a supportive environment for women to prioritise their health and wellbeing. Our gym offers a range of fitness classes and personalised training, while our cafe serves delicious, nourishing food and drinks, with all profits supporting our charitable work. We also lease offices and meeting rooms as an additional source of income. We benefit from a highly committed  staff team. We live our values, and uphold a strong commitment to Equality, Diversity, and Inclusion (EDI).

As our new CEO, you will lead The Bridge, overseeing the implementation of new, innovative and impactful programmes and ensuring our building remains both a community and business asset. You will build new, effective partnerships with other organisations, and internally, build upon and further develop our existing strong culture. In the longer term, you will build a range of sustainable funding streams, and significantly grow the scope and impact of our range of programmes and services, while ensuring The Bridge always remains true to our mission and values.

key details:

role: Chief Executive Officer – The Bridge

location: Southwark, London – opportunities for flexible working

salary: circa £70,000

contract: Permanent, full time

as well as passion about women's health and wellbeing and our mission, you will:

• have a track record of success as a CEO or senior leader, reporting at Board level, ideally within a purpose-driven organisation.
• have a track record in developing a clear strategic vision – setting values, ethos, vision, mission, strategic objectives and strategic priorities and executing accordingly and ensuring that business, operational and annual plans to underpin the strategic plan are developed, agreed and implemented. Ultimately, you set and achieve challenging organisational goals.
• have simultaneously managed and led a multiplicity of diverse teams and activities.
• have experience of managing change and can take tough decisions when necessary.
• have strong financial acumen, demonstrated by a track record of successful budget management, and business development/income generation skills.
• be a leader with the ability to inspire, motivate, and empower staff and volunteers, fostering an inclusive culture that promotes continuous learning and collaboration.
• be a confident networker, speaker, and communicator, capable of creating and sustaining relationships with partners, funders, businesses, the media, programme participants and other stakeholders to promote the work of the Bridge. You will have a proven track record of influencing and persuading people, with tangible benefits delivered to the organisation.
• have knowledge of Charity Law and compliance issues related to charity operations and business, understanding the charity sector and the issues affecting service users.

If you would like to receive an Information Pack for this CEO role with full details, including how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills at Harris Hill, via the apply button. For an informal and confidential conversation about this position, please contact Jenny via the apply button with suitable times to talk.

closing date for applications: 9am Monday, 17th June 2024.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About the Mint House

Our aim at the Mint House is that restorative justice and practice become embedded within organisations and communities, being seen as a natural part of 'how we do things' across a range of settings.  We work towards this through events and communications designed to introduce restorative justice and practice to new audiences and share learning on effective practice, by providing training and support, through network building, thought leadership and practical projects. Among examples:

• helped by the appointment of a part-time communications officer in 2021 we now have a 500+ strong network of event participants and supporters from across sectors and extending round the globe (though with a sizeable Oxfordshire contingent).
• since 2021 we have trained over 200 managers and staff from Oxfordshire County Council's children's workforce (social workers, family support workers etc) in restorative practice, backing up training with reflective practice sessions and practical resources.  More recently, we have been providing similar training and support for colleagues in forensic mental health settings. We are an accredited training provider with the Restorative Justice Council.
• many of our events have a network-building dimension. We also specifically facilitate a network of UK-based colleagues working to create restorative communities and cities, and a network of communications specialists working in our field.
• with support from the Westhill Endowment, we recently hosted two sets of research and practice dialogues, bringing people from diverse backgrounds together to explore what’s involved in embedding restorative practice in organisations and communities.
• we are currently working with partners from across Oxford to pilot use of restorative approaches to reduce evictions of former rough sleepers from supported accommodation.

Training & Projects Officer role

Context

In 2023 we drew up a new strategy and business plan. This exercise underlined that the transformational change we want to see depends on us collaborating with many different organisations and communities, exploring with them what it means to be restorative in their context then working with them to make and learn from the changes needed.

Through our work so far we have encountered many potential collaboration partners.  Working alongside our part-time Communications and Events Officer your role as Training and Projects Officer will be to help us implement existing partnership projects and develop new ones. We have funding available to support this post for 12 months initially but aim to make the role sustainable as new projects come onstream.

We expect the role to be home based, but with a need to visit clients/project partners and attend meetings/events in Oxford or the surrounding area on a regular basis.  Wider travel to partner events/meetings may also be required from time to time.

Purpose

Support the delivery and further development of ‘on the ground' initiatives demonstrating the difference restorative justice and practice can make to building healthy relationships and promoting peace and reconciliation. As part of this, orchestrate delivery of training and support contracts.

Key responsibilities

a. Manage implementation of existing ‘on the ground’ projects, notably including our Matilda House trailblazer housing project.

b. Co-ordinate delivery of training and support, liaising with clients to understand delivery requirements and with in-house and associate trainers to confirm their availability.

c. Support the team of associate trainers, ensuring they are well prepared and supported, with access to continuing development and opportunities for reflective practice.

d. Ensure the quality of training, including ensuring the continuing development of materials and that training is tailored to the delivery setting. 

e. Work with trustees to shape and introduce new projects, including liaising with partners, drawing up project plans and budgets and laying the groundwork for new projects as they come onstream.  As part of this, and as time allows, input into funding applications

f. Monitor project and training delivery and spend, capturing learning and reporting as required to trustees and external funders.

g. Work closely with the Communications and Events Officer, supporting completion of key tasks as required.

h. Other duties as assigned by trustees.

Please see the job specification for further details including person specification and how to apply.

In addition to your annual base salary of £33,265, we also offer Car Cash Allowance (£390 per month), a competitive contributory DC Pension scheme arrangement, and numerous other employee benefits, including several salary sacrifice benefits we are also open to flexible working arrangements. These include:

• Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
• 25 days paid holiday (plus paid Bank Holidays), increasing to 30 days after 5 years.
• Home working status with ‘hub’ facilities available should you need the flexibility to work outside of home.
• Annual £200 personal learning & growth award to spend on any learning related activity.
• Free access to specialist counselling on a range of issues, e.g. health, financial, well-being and domestic matters.
• Access to a range of employee benefits including store discounts, boating holiday discounts and holiday purchase scheme.
• 2 days paid volunteering leave per annum, allowing you to volunteer for a local community project etc.
• Free fishing facilities across our canal network.

At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.

All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.

When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.

About us

We are an award-wining and fast-growing local charity with an established reputation for making a real difference in our community. We run Outside the Box, providing a wide range of opportunities for people with a learning disability and a CQC registered homecare company, Carers and Companions, providing home and community services for elderly people and those with disabilities, learning disabilities and health conditions.

We are a registered charity and social enterprise. We operate as a business, with a professional approach to delivering our mission of positively changing the lives of the people that we serve.

Since our establishment in 2013 we have achieved significant growth and a leading reputation as an innovative organisation. From small beginnings, we now have a turnover of c. £1 million, employ over 50 people, provide support to over 100 people each week and our community café has a large and loyal customer base.  We continue to innovate and grow attracting new clients, customers, employees and community partnerships.

The charity was awarded the Social Investment Award 2021, run by Social Enterprise Yorkshire and Humber, with the judges commenting that we are:

“...a small but mighty organisation with so much passion and enthusiasm to make a real difference for their community”.

To support and help drive our continued development we now need to strengthen our central, ‘corporate’ services for the charity and its constituent business operations.  These services span HR, finance, management information, compliance, systems and ICT, premises and administration together with project management as required. We have created a new role, Business Support Manager, to lead this step-up in our central services.

The role

The Business Support Manager will lead the development and delivery of best quality, highly responsive business support services helping to ensure administrative excellence, smart systems and processes and fully compliant operations across the organisation. 

Working to the CEO and with the wider management team, the Business Support Manager will play a pivotal role in overseeing and coordinating central services for the charity. You will manage multiple administrative and business functions delivering great service to internal customers in areas spanning: core finance and performance management processes and systems; HR including staff recruitment, induction and workforce development; building and IT management; and quality, compliance and governance including overseeing policies, procedures and documentation. Developing and delivering more efficient, streamlined office operations and workflows for our central administration and operations support is a key focus for the role.

There is real scope, as we continue to grow, to develop both the job role and your own career progression. 

About you

You will be highly organised, efficient and proactive and have:

· At least 3 years experience in a relevant business support/finance administration role

· Excellent financial and administrative skills including expert working knowledge of finance and accounting packages e.g. Quickbooks, Sage and processes e.g. invoicing, debt, monthly, quarterly and annual management finance and accounts, P&Ls

· Exceptional attention to detail

· Strong IT knowledge and capability

· Great analytical, problem-solving and interpersonal skills

· Understanding of best practice HR administration

· Line management experience 

· Knowledge/understanding of corporate/charity governance desirable.

 

Please click on the 'Quick Apply' button to access the Application Pack and to submit your application.

We are open to this being a 4-day per week role for the right candidate.

Hours: Full-time

Remuneration: £27,900 depending on experience

Duration: Permanent

Location: Manchester, UK (Hybrid working available)

Training Officer to prepare, coordinate and deliver highly engaging and scenario-based training for emergency response staff

The overall aim of all Register Preparation Training is to ensure that the professionals who deliver UK-Med’s responses are well prepared, know what to expect, and deliver the best possible responses resulting in positive health outcomes for the patients and communities we serve.

The Training Officer plays an essential role in ensuring that UK-Med delivers high-quality Preparation Training to our global workforce, which consists of both Core Staff and a Register of approx. 1200 healthcare professionals from all over the world. The Training Officer works closely with the Programme Manager – Training and Learning Design Specialist on preparing, coordinating and delivering highly interactive in-person simulation exercises, scenario-based tabletop exercises, and online exercises, training sessions and workshops from UK-Med’s training portfolio, and in contributing actively to learning and improvement for all training.

The Training Officer is a skilled trainer with a particular interest and/ or experience in delivering simulation-based training, adventure/ outdoor education, etc., weaving practical skills-building into scenarios which are evolving in real time. Furthermore, the Training Officer is accomplished in ensuring that all practical preparation and coordination of training activities is handled in a timely and expert manner in close collaboration with colleagues, to ensure a professional learning experience for participants and faculty members.

How to apply

We strongly recommend that you read the Candidate Information Pack - Training Officer - June 2024 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Your covering letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification

Applications must be submitted no later than Monday 24th June 2024, we will be reviewing applications on an ongoing basis and so encourage you to apply as soon as possible.

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Aid Box Community (ABC) is a Bristol charity that provides hope, love and a sense of belonging to people seeking asylum in Bristol. The charity was started 7 years ago on the Refugee camps in France by a local mum and has grown and evolved to support over 5000 people a year through our Free Shop and Welcome Hub, Activity Groups and Trips and Connections Befriending program. We have 336 volunteers and a fantastic, small team and we are looking for a part time Finance Officer. 

The job is for 15hrs a week ideally to be worked over 2 or 3 days Tuesdays, Wednesdays and Thursdays. Based at the ABC office, Portland Square, Bristol and some home working on agreement.

We are a small team, and you may be asked to do something outside of your Job Description and help support other members of the Aid Box team.

Job Description:  

The Finance Officer will have a wide variety of financial management and control tasks from day to day bookkeeping to filing year end accounts. They will formally report to the Director of Strategy and liaise regularly with the Board Treasurer.

Role Overview 

The Finance Officer is responsible for the smooth running of all day-to-day aspects of the financial management of Aid Box Community (ABC): 

• Provide a high quality and effective financial management and Bookkeeping service to the charity 

• Prepare, develop and analyse management accounting information and reports, including a standard suite of monthly reports and ad-hoc reports as required by the Charity 

• Ensure compliance with all relevant financial statutory and regulatory matters relevant to the Charity 

• Liaison with the external Auditor in preparing and getting approval and sign off of the annual statutory accounts

Key responsibilities:  

The postholder will advise the charity on all matters relating to the finance of the organisation and provide management information for the Board of trustees. They will also be expected to contribute to future strategy, business planning, year-end accounts, monitoring of budgets and performance, and full adherence to al financial policies and procedures in accordance with the Finance Manual. Duties include: 

Financial Management 

Accountancy and Bookkeeping Systems 

Maintenance of all accounting records on an ongoing basis to include: 

· Manage all income and expenditure processing. 

· Maintain and improve bookkeeping and accountancy systems (both computerised and manual) including: 

- Bank reconciliations. 

- Cash flow management. 

- Income and grant analysis (restricted and designated funds). 

- Bank receipts and payments. 

- Purchase approval and recording processes. 

Accounts payable 

· Process purchase invoices in an accurate and timely manner.  

· Respond accurately and efficiently to queries from suppliers and colleagues regarding payments 

· Manage the Finance email inbox ensuring emails are dealt with in a timely manner 

· Ensure petty cash via Soldo Card is available and monitored 

· Process staff expenses, ensuring compliance with policy 

· Access and administer online banking 

· Pay roll, pay salary and staff costs  

Accounts Receivable 

· Control and Monitoring of restricted funds including detailed records of spend allocation of funds and remaining balance. 

· Accurately accounting for all income receipts monthly including donations from individuals and organisations and grants and claiming any appropriate Gift Aid. 

Budgets 

· Monitor the budget against actual and investigate any major variations in budget. 

· Involvement in strategic and planning projections with the Director of Strategy. 

 Reports 

 Produce regular management information so that key officers and trustees know how well the charity is  performing against its budget. To include: 

• Provide regular monthly management financial information (including financial highlights/budget against actual/restricted and unrestricted funds/fund movement summary/fund balances/balance sheet) for the Director of Strategy and Board of Trustees. 

• Quarterly financial reports for the Board of Trustees including detailed analysis of income and expenditure. 

• Assisting with fundraising applications and reports. 

Annual Financial Audit 

• Liaising with the external accountants for Annual Financial Accounts and Annual Review preparation before presenting to the Board annually for approval alongside the Director of Strategy. 

• Filing Annual Return to the Charity Commission. 

Bank and Treasury Management 

• Treasury management in connection with cash and investments held by the charity. 

• Manage cash flow and ensure that bank charges are kept to a minimum. 

Fundraising 

· Assisting with applications for funding ensuring that all grants, sponsorship and donations are paid on time and the financial conditions met. 

Communication and Coordination 

• Ensure the efficient circulation of financial information as needed, including that required from external advisers, e.g., auditors. 

• Liaise with and advise the Director of Strategy and others as appropriate on all financial matters. 

• Liaise with and maintain a good working relationship with bankers, accountants, auditors and donors. 

• Liaise and maintain a good working relationship with volunteers, staff and Board of Trustees. 

• Attend staff and Trustee meetings as required to provide information and analysis. 

• Understand confidentiality in accordance with GDPR. 

Professional/Technical 

• Keep up to date with financial developments across the sector, changes in requirements for charity reporting and changes in legislation. 

• Maintain and monitor the Internal Financial Procedures policy document and make recommendations on best practice, good governance, policies and procedures and implementing same. 

Experience, qualifications, and requirements  

Qualified or part qualified Bookkeeper or with considerable experience in a similar role preferably in the charitable or not for profit sector 

We are looking for candidates with a passion for supporting and or lived experience of the challenges faced by asylum seekers and refugees in the UK. This role requires great attention to detail and excellent organisational skills preferably you will have financial management experience and experience of working and managing finances for a charity.

Essential Experience 

• Experienced Financial administrator 

• Experienced Bookkeeper 

• Strong numerate skills with acute attention to detail. High level of attention to detail

• Willing to learn and be adaptable to the changing needs of a small and dynamic charity

• Be an open and honest team player who is passionate about what we do and the impact we make

• Familiar with our tools: Expertise in all Microsoft Office applications, especially Excel and Teams,  

• Familiar with QuickBooks 

• Clear communicator 

• Good interpersonal and liaison skills with a wide range of stakeholders. 

• Fluent in oral and written English. 

• Ability to work under pressure, manage competing priorities and delivering to tight deadlines. 

• A commitment to high professional and personal standards and continuous improvement. 

Desirable Experience

• Charity experience 

• Minimum experience 3 years  

• Experience of SORP would be an advantage 

A role with purpose 

Your work will be changing the lives of the most vulnerable people in our society and has a direct impact on the people we work with giving a huge level of job satisfaction. The nature of the work means that we are always ready to respond to a crisis, meaning that no two days are the same.  We are a small team of dedicated staff, working closely together in a supportive environment.

Safeguarding Statement 

ABC is committed to safeguarding and promoting the welfare of its service users and vulnerable adults and expects all staff and volunteers to share this commitment. 

ABC operates Safeguarding Policies for the purpose of protecting Young People and Vulnerable Adults.  All staff members are required to undergo Disclosure and Barring Service DBS checks.

Statement on Equality, Diversity and Inclusion 

ABC aims to be anti-discriminatory organisation committed to the promotion of quality and diversity and, in line with the Equality Act 2010. We particularly welcome applications from underrepresented groups and those with lived experience. 

Please check the attached Job Description for further details and how to get more information about this exciting role. 

Support Coordinator

We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join our Stroke Recovery Services based in the Dorset East area.

There will be opportunities to hot desk within Bournemouth and Christchurch, as well as Poole NHS sites. This is an exciting opportunity to work with stroke survivors and their families to provide Key Worker support following a stroke.

Position: S11166 Stroke Association Support Coordinator

Location: Home-based, Dorset East however, Frequent travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Part-time, 28 hours per week (flexible working available)

Salary: Circa £21,391 per annum (FTE circa £26,700 per annum)

Contract: Our services are contracted, we currently have funding for this role until 30 June 2027.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 30 June 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

The Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

The post holder will have experience/background in:

· A caring profession ideally with experience of supporting people with disabilities.

· Setting up and running Communication Support groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Can you help us to support new dads and dads-to-be?

We are recruiting a Dad Matters Coordinator to help us reach more families across Barnet, Brent and Harrow. They will work alongside our team of Coordinators, local Family Hubs and a range of services including Maternity, Health Visiting and Children's Services. 

The Dad Matters Coordinator will deliver a range of universal and targeted interventions aimed at fathers in the First 1001 Days. They will support dads and other male carers with attachment and bonding, mental health and access to service. They also work with professionals and perinatal services to ensure dads and male carers are engaged, supported and heard within clinical pathways. Addtionally, they will help develop and run sessions with dads and will  be at the forefront of growing our Dad Matters volunteering opportunities.

This is a new post, and we are looking for someone who can build on our existing relationships and make a real impact on the mental health and wellbeing of new dads and dads-to-be. 

The work requires a combination of field-based community engagement and training, and regular days in the office which is in Finchley, Barnet.

Job Title:  Fundraising Officer

Location: Central London

Reports to: Head of Branch Operations

Salary: £26,500 pro rata (4 days per week)

Background:

Central London Samaritans (CLS) is the largest of Samaritans’ 201 branches.

Based in the heart of Soho (*), 450 volunteers deliver the Samaritans service round the clock, every day of the year providing support for anyone struggling to cope. Our core objective is to deliver services that support the Samaritans vision that fewer people will die by suicide. Assisted by a small staff team, volunteers manage over 100,000 contacts a year of which, pre-pandemic, 4,500 were face to face visits.

As well as delivering services in our Marshall Street centre, we also work in the community across seven London boroughs. From providing emotional support for London’s homeless, to running peer-to-peer listener programmes at Brixton prison, and delivering talks and workshops to schools and workplaces, we pride ourselves on the support we give to our community. Our volunteers also offer emotional support following any form of crisis affecting Londoners, such as the London Bridge attacks and the Grenfell Tower fire.

Role description:

Responsible for ensuring the delivery of the community events fundraising plans and activities. You will be managing a select number of events, along with engaging with the community and businesses to develop and implement plans for maximising income and support from individuals, groups and businesses.

Main responsibilities:

• Manage branch Community and Events, taking a lead for specific awareness events and fundraising events or activities.
• Organise events, including liaison with venues, suppliers, monitoring expenditure, volunteers and participants and ensure all preparation is complete.
• Ensure an excellent level of supporter care and stewardship with supporters is maintained and developed.
• Provide regular reports and information about activities, supporters and volunteers.

• Previous experience working in fundraising in either a community, challenge or mass participant event capacity.

· Manage our external communications, including our website, Mailchimp newsletters and Twitter account.

Please note that this summary of responsibilities is neither exclusive nor exhaustive and responsibilities may vary from time-to-time in the light of changing circumstances and in conjunction with the post holder.

Experience and Skillset:

• Experience of establishing and maintaining strong relationships with individual fundraisers/supporters and/or, managing fundraising events.
• Experience of working to budgets, targets and plans.
• Experience of working with and supporting volunteers.
• Knowledge of fundraising regulations.

· Knowledge of and ability to develop and coordinate online giving donation platforms.

· Ability to work independently, and as part of a small team – including with volunteer stakeholders – when required

Hours of work and Location:

The basic hours are 28 hours per week spread over four working days. Within these hours there may be need to work some evenings and weekend days depending on when events happen, so flexibility is essential. The core responsibilities should be carried out during weekdays.

The amount of out of hours work will be agreed on an ongoing basis.

Time off in lieu will be allowed in agreement with the Head of Branch Operations and in line with the staff handbook and the European Working Time Directive.

(*) - At present, the branch office is located in Soho but Central London Samaritans, as an organization, will be moving location to a new site in Marylebone in early 2025. We are disclosing this now as the successful candidate would be expected to move with us when the branch office is rebased, so please do take note of this.

Limitations:

The post holder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director and the Chair of the branch’s Board of Trustees, who have discretion to delegate authority to the post holder and to withdraw it.

Equal Opportunities Policy:

Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation.