Volunteers volunteer volunteer roles in Bourne, lincolnshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
No Panic is a national charity at the frontline of accessible help for anxiety sufferers.
The No Panic Helpline is open 365 days a year between 10am and 10pm.
Those who call us can be struggling across a range of anxiety disorders: OCD; Panic Attacks; Phobias or General Anxiety Disorder.
We train our helpline volunteers to provide sufferers with all the information they need to begin the process of self-help recovery.
This is a remote volunteering opportunity where everything is done from home, including training, and there is never a need to attend elsewhere. This makes it the ideal opportunity for those with mobility or fitness issues.
Our volunteers work a 3-hour shift once a week.
Initial training is one evening a week for 8 weeks (for a small charge of £25 to cover costs), with backup support for the first 8 weeks on the helpline. There is continued support via bi-monthly support groups.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are Buttons & Bubbles C.I.C. and our mission is to increase inclusion and representation for disabled families across society. We offer a variety of services including bespoke characters, workshops, free resources, events, sensory trails, and more.
We want to collaborate with more organisations, schools, and hospitals to spread the word about our work and services. To do this, we are looking for volunteers to join our outreach team and support these efforts.
Who Are We Looking For?
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Enthusiastic about increasing representation and inclusion
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Interested in development, with possible experience working with schools, hospitals, or in business development
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Strong communicator (verbal or other forms such as Sign Language, Eye Gaze, etc.)
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Creative thinker who can bring fresh ideas to the team
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Collaborative and team-minded
What Do We Expect?
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Willingness to undertake our virtual training programme
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Have an Enhanced DBS check (preferably on the update system) or be willing to complete one with us
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Sign our volunteer contract (we are happy to discuss reasonable adjustments if needed)
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A positive and inclusive attitude toward disability and illness
What Can You Expect?
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A supportive, kind, and nurturing team that values its volunteers
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Flexibility- contribute at times that suit you
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Supportive approach to accessibility and accommodations
Benefits of Volunteering with Buttons & Bubbles C.I.C
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Make a tangible difference in your community
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Develop skills in outreach, communication, and partnership building
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Enhance your CV and demonstrate reliability to future employers
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Explore new areas of interest and take on additional tasks if desired
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Build confidence while contributing to meaningful work
To increase inclusion and representation across society for disabled families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
Lead recruitment, training, and support for CWV’s volunteer workforce, ensuring a positive and empowering experience for everyone involved.
Key Responsibilities:
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Recruit and onboard new volunteers
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Coordinate volunteer schedules and placements
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Deliver training sessions and maintain records
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Develop volunteer engagement and recognition programmes
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Liaise with team leads to match volunteers with appropriate roles
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Support the safeguarding and welfare of all volunteers
Skills & Experience:
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Strong people and organisational skills
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Experience managing or supporting volunteers
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Good communication and record-keeping
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Enthusiastic about community engagement and teamwork
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for four fundraising project volunteers, over the age of 18 years old.
You’ll be volunteering a few hours per week, but we are flexible depending on your availability.
We have a variety of projects that the potential volunteer(s) can support us with. We will work with successful candidates to understand their skills and interests.
The volunteers will:
- Volunteer on projects that will assist our fundraising team to find new supporters, help promote our fundraising campaigns or ensuring that our supporters have a fantastic experience.
- Either support us with research or administrative based tasks. We hope to find a couple of volunteers to help with each area. Our fundraising volunteering team will develop a plan of volunteering tasks for each individual that joins us.
- Be flexible to support a number of our regional fundraising teams, depending on our priorities at the time. This will give our volunteers a broader range of experience and insights into different areas of fundraising.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Community Volunteers are vital in enabling us to continue to feed the 3 million children we feed every day and to help us reach the next child. They use their talents in their communities to spread the story of Mary’s Meals.
What is the role of a Community Volunteer?
Some of the things you can do as a community volunteer:
- Help us to share our story – arrange and give Mary’s Meals talks to local community organisations, schools, churches and faith groups to raise vital awareness and funds
- Use your networks and contacts to book talks, stalls and events and help us share our story
- Organise fundraising events in your local area such as coffee mornings, quizzes, supermarket bag packs and bucket collections
- Organise film screenings in your community to show Mary’s Meals films
- Volunteer at local fundraising and awareness events such as film screenings, bucket collections or concerts
- Promote Mary’s Meals’ fundraising campaigns and events in your community and across their networks and contacts
- Distribute and display promotional materials
- Place collection tins in local community areas
- Host community engagement events about Mary’s Meals’ work
- Come together as a group with other local volunteers to support each other with this work
- Lead a group in your community to fundraise for Mary’s Meals
What support and resources will I receive?
- Support, encouragement, and guidance from your local Supporter Engagement Officer
- A comprehensive induction to Mary’s Meals
- Opportunities to join online or in person volunteer meetings and briefings
- Training and if desired, public speaking training
- Resources to fulfil your role
- A regular volunteer update e-mail
What are the benefits of volunteering for Mary's Meals?
- Feeling part of the global Mary’s Meals movement to end world hunger
- Learning new skills and gaining experience as part of a growing and vibrant organisation
- Meeting new like-minded people
- Increasing confidence and team-working skills.
- Developing communication skills (verbal and written)
- Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for creative and organised people who enjoy visual design and want to use their skills to support meaningful community projects.
As a Creative Design Volunteer, you’ll help create eye-catching digital and print materials that promote our programmes, campaigns and events. From social media graphics to posters and newsletters, your designs will help us communicate clearly and consistently with our audiences.
This is a flexible opportunity for anyone who enjoys bringing ideas to life through design and wants to use their creativity for social good.
What You’ll Be Doing
- Designing digital and print materials such as posters, flyers and social media graphics
- Creating templates and layouts for newsletters, presentations or reports
- Adapting designs to meet accessibility and brand guidelines
- Supporting the visual design of campaigns and community events
- Helping organise and manage design files and templates
- Contributing creative ideas for visual storytelling and community engagement
Skills and Qualities We’re Looking For
- Creative eye for layout and design
- Confidence using design tools such as Canva, Adobe Creative Cloud or similar
- Attention to detail and ability to follow brand guidelines
- Good communication and collaboration skills
- Reliable, organised and able to manage time effectively
- Interest in community, social impact or charity communications
What You’ll Gain
- Experience designing materials for community campaigns and events
- Opportunities to develop and showcase creative skills
- A chance to build a portfolio of design work for a good cause
- The satisfaction of helping a charity communicate its impact
About Us
We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.
Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.
Safeguarding and Inclusion
We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.
Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.
We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.
A catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a Farsi speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!
Many older adults and vulnerable individuals from the UK’s Farsi-speaking community experience loneliness and isolation. One of our female befriendees is especially keen to improve her English skills and would benefit greatly from a supportive volunteer who can help her build confidence through regular, friendly conversations.
What is the Talking Bubble Project?
A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular calls, you’ll help build friendships, brighten someone’s day, and offer emotional support — in a way that’s sensitive to their cultural and language needs.
In this case, we are looking for a Farsi-speaking volunteer with a good command of English, so conversations can be held in English while using Farsi as needed to ensure understanding and comfort.
Why volunteer with us?
✔ Support a fellow Farsi speaker in the UK
✔ Help someone practice and improve their English in a safe, friendly way
✔ Make a real difference in someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Boost your own sense of fulfilment and purpose
✅ What’s required?
✔ Completion of online Safeguarding Adults Level 2 training (funded by us)
✔ A DBS check (also fully funded)
✔ A kind, patient, and compassionate approach
✔ Ability to hold conversations in both English and Farsi
How to get involved:
Apply through the CharityJob website – no previous experience needed.
This opportunity is open to UK residents only.
Help us bring connection, confidence, and kindness to someone eager to grow.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Role: Trusts and Foundations
We were set up to transform the former Edward Hain hospital, in St Ives, Cornwall, into a community centre for health and wellbeing. The hospital was founded in 1920, with funds from the Cornish Hain Steamship Company. When it closed n 2021, our community, led by the hospital’s League of Friends, came together to save the building for the town. Now it brings together much needed health and wellbeing services, along with social, community and welfare support, all under one roof.
About the role
We are looking for volunteers to help us raise funds from Trusts and Foundations. Grants, such the one we secured from National Lottery, already help keep us open all year. Although previous experience in grant writing would be welcomed, it is absolutely not required. More important are your enthusiasm and desire to help local people. ideally, you will be able to volunteer at least one or two days a month on a regular basis and preferably have access to a computer.
What’s involved?
· Drafting and submitting funding applications with help and support from our team.
· Working with other volunteers and staff to identify new funding opportunities.
· Researching grant-making bodies, trusts, and foundations that can fund the Centre.
The role will suit you if you
· Are comfortable with a computer.
· Have good written communication skills.
· Want to help local residents thrive.
· Can pay attention to detail and follow funder guidelines.
We will support you with
· An induction to volunteering for Edward Hain
· Training and briefings on how trusts and foundations fundraising.
· Coaching on how to draft and submit applications, supported with tools and templates.
- Occasional meetings at the Centre with other volunteers and staff.
We are looking for up to five regular volunteers. There is also an opportunity for significant coaching and development for those interested in pursuing jobs in this field in the longer term and wanting to use this role to develop the necessary skills. For more information contact:
Claire Jefferies Community Hub Officer
Our mission is to provide affordable and accessible health, well-being and community services for St. Ives and surrounding areas, across all ages.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Education Volunteer Role Description
Are you passionate about changing the way we treat animals? Do you want to help reduce environmental damage? Do you want to inspire people to enjoy healthy vegan food that both looks good and tastes great?
The Vegan Society aims to make veganism more accessible. We help people to adopt a vegan lifestyle by supporting individuals, policy- and decision-makers, caterers, manufacturers, healthcare professionals and the media.
Why do we need you?
Laura Chepner is our Education Officer, and she is looking for a volunteer to support her in her role. Laura has a background in education, with a degree in Primary Education which preceded a decade of teaching and a short stint in the role of SENco (Special Educational Needs Coordinator). Shortly after that, Laura theorised vegan-inclusive teaching, published An Educator’s Guide for Vegan-Inclusive Teaching and worked as the UK’s first vegan-inclusion education specialist until joining The Vegan Society.
At The Vegan Society, Laura supports vegan learners in education who have been discriminated against by acting as an intermediary between their families and the institution. Additionally, Laura supports educators by creating resources and delivering training sessions on what it means to be vegan-inclusive in their practice. Furthermore, Laura empowers parents/guardians to ask for vegan-inclusion by creating documents, with the help of The Education Network, that they can present and highlight their rights.
What does this role involve?
We support vegan learners and their families by offering practical resources, including tips for discussing veganism with schools, understanding legal protections and addressing concerns like catering and inclusivity. Our resources aim to help create an educational environment where vegan families feel respected and valued. This role will involve creating resources for families and educators. For example, template letters, guidance on legal protections, policy review requests, learning materials for children and much more.
What training and support is available?
The ideal candidate for this role will have a background in Primary Education and be comfortable working independently. However, we are always willing to invite volunteers along to staff training when possible and to deliver training on specific skills in-house, as identified throughout the volunteering period. This role is remote, so support from the Education Officer will be available through email and phone calls as required. Monthly reviews with the Volunteering and Engagement Officer will also be conducted to ensure the volunteer is happy in their role.
What skills would be useful in doing this role?
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Qualified teacher
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Good written English
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Competent using Microsoft Office
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A strong understanding of the aims, campaigns and tone of voice of The Vegan Society
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The ability to work independently.
What does my availability need to be?
This is an ongoing role and tasks will be requested by Laura on an ad hoc basis, volunteers can accept or decline each task. Volunteering can be done outside traditional working hours and in any time zone, although meetings and staff support will only be available between 9am and 5pm UK time. We ask volunteers to commit to a minimum of six months to make the best use of recruitment and induction time and to get the best out of their volunteering experience.
Who does this role report to?
Laura Chepner, Education Officer and Kaya Gromocki, Senior Volunteering and Engagement Officer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Academy of Secrets Wisdom (IASW) is pleased to announce the opening of volunteer opportunities in various administrative, educational, and media fields.
We invite interested individuals to fill out the application form through the following link:
[ https://forms.gle/Fu31SxiVenc3yPU67 ]
Please help us share this link with as many people as possible so that the benefit reaches everyone.
Academy Message: Providing comprehensive and innovative educational and training programs designed to develop individuals and prepare them to become c
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
At Cats Protection we passionately believe that neutering cats before they can breed is an essential part of cat ownership, and without neutering the UK’s cat population would quickly get out of control. Our neutering volunteers help spread positive neutering messages and make it easier for owners on low incomes to get their cats neutered. They help raise awareness of the benefits of neutering, promote our neutering schemes and respond to enquiries from members of the public.
What can you expect to be doing?
- Promoting the benefits of neutering and our neutering schemes
- Responding to enquiries about neutering
- Completing relevant neutering paperwork and distributing neutering vouchers
- Following up with cat owners to make sure that vouchers are used
- Ensuring all cats and kittens are neutered in line with Cats Protection policies and procedures
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Volunteer Facilities Assistant
Location: Our office in Peterborough Kings Chambers, 39-41 Priestgate, Peterborough PE1 1JL
Hours: At least one half-day per week (flexible)
We ask for volunteers to commit to at least 6 months and give notice of planned absences so cover can be arranged.
About the role:
This position will give you the opportunity to witness and learn first-hand about the work that goes on behind the scenes to support the delivery of our services and will provide you with the opportunity to be a part of a dynamic organisation with strong guiding values and a determination to make a difference.
The Volunteer Facilities Assistant will support the IT and Facilities Coordinator to ensure the smooth running of the Peterborough office and to support the delivery of high-quality services.
Building Maintenance
- Help deal with all minor repairs and maintenance requirements at our office in Peterborough.
- Ensure that the building security is maintained and that the relevant maintenance checks are performed
- Ensure the building is organised and tidy
Health and Safety
- Ensure that Health & Safety requirements are met
- Ensure Fire Safety requirements are met, including carrying out regular checks to fire alarm, emergency lights and fire extinguishers
General Admin
- Order and distribute stationery and other supplies
Ensure post and other deliveries are opened and distributed to relevant staff members
Commitment
- Attendance at our induction training and completion of relevant mandatory online training
- Agree to complete an Enhanced DBS check
- Have a good line of clear communication
- Adherence to CPSL Mind’s Code of Conduct and policies and procedures
The recruitment process involves:
- Completion of application form, providing references
- Informal meeting with Peer and Volunteer Manager
- Attending induction with Peer and Volunteer Manager along with completion of relevant online mandatory training
- Additional training will be offered when it becomes available.
NB: All volunteer opportunities are subject to satisfactory Enhanced Disclosure & Barring Service clearance. Please contact our Peer and Volunteer Manager if you need more information about this or wish to discuss any spent or unspent convictions.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for 2-3 detail-oriented and strategic Search Engine Optimisation (SEO) Specialist Volunteers to help optimise our online presence and ensure our campaigns and content reach the communities that need them most and increase the charity’s search engine results rankings. The SEO Specialist Volunteers will play a key role in enhancing the visibility and searchability of Burning Nights CRPS Support’s website and digital content.
The SEO Specialist Volunteers will be volunteering within the Communications & Marketing Team to implement SEO best practices, conduct keyword research, improve site structure, and analyse web performance – all to ensure our content reaches a broader audience and amplifies the voice of our charity’s supporters online.
Key Tasks and Objectives
- Competitor and Keyword Research: Conduct keyword research to inform website content and campaign strategies.
- On-page optimisation: Optimise existing content for improved search engine ranking (meta tags, meta descriptions, headers, alt text, etc.)
- Monitor and analyse SEO performance using tools such as Google Analytics, Google Search Console, and SEMrush.
- Technical SEO Implementation: Identify technical SEO issues and collaborate with content teams to resolve them.
- Backlink and Off-Page SEO: Assist in developing backlink strategies and improving domain authority.
- Support the content team in creating SEO-optimised articles and pages.
- Provide monthly reports on SEO performance and suggest improvements.
- Stay up to date with SEO trends, Google algorithm updates, and emerging best practices.
Key Skills or Qualifications
- Excellent understanding of SEO principles and search engine algorithms.
- Proven experience in conducting SEO audits, strategy development, and implementation.
- Experience using SEO tools such as Google Search Console, Google Analytics, Ahrefs, or SEMrush or similar platforms.
- Previous experience in digital marketing, content strategy, or technical SEO.
- Ability to perform keyword research and competitor analysis.
- Familiarity with HTML, CSS, and content management systems (ideally Django framework).
- Strong analytical skills and attention to detail.
- Excellent written communication and reporting skills.
- Evidence of organisational skills, with good attention to detail.
- The ability to work independently, turning recommendations into action without needing constant oversight.
- A passion for using your skills to support patients and families impacted by a debilitating pain condition and help save lives.
- Passion for creating inclusive and accessible digital spaces.
- Highly organised, self-motivated, and able to work independently.
- Enthusiastic about supporting a small charity.
- Willing to learn, adapt, and collaborate with a supportive team.
Desirable Experience
- Experience of Google Ads for nonprofits.
- Experience of using Django framework websites.
- Familiarity with accessibility best practices and inclusive web design.
- Experience working with or volunteering for nonprofit / charitable organisations.
- Demonstrable IT skills, particularly Google Drive and Microsoft.
- Good research and information management skills.
- An understanding of the charity sector and/or fundraising.
Key Benefits
- Volunteer as part of a forward-thinking, supportive team.
- Unique opportunity to directly contribute to strategic SEO recommendations, and the implementation of those changes to increase the charity’s visibility.
- At Burning Nights CRPS Support you’ll use your SEO skills for a mission with a real, measurable impact. This is more than just a volunteer role, it’s an opportunity to change and save lives.
- Make a meaningful difference in the lives of patients and families impacted by a severe pain condition.
- Building your network and forming connections with like-minded people and organisations.
- Enhance your CV and gain skills that are transferable to a variety of career paths.
- Receive training and ongoing support from our team.
- Experience the personal satisfaction and fulfilment that comes from helping others.
Training and Support
- Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
- This a remote volunteering opportunity with regular online team check-ins and collaborative sessions with a supportive, creative, and inclusive team environment.
- Relevant and ongoing training for your volunteer role.
- Regular updates on charity activities.
- Support, advice and guidance from Charity team.
- After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
- Out-of-pocket expenses, approved in advance will be reimbursed.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!
We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.
We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.
Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.
About the role
Role Title: Volunteer HR Advisor
Location: Home-based (UK)
Reporting To: Head of Support Services
Time Commitment
The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months.
Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.
Main Role Purpose
The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.
Essential requirements
- Minimum CIPD level 5 Diploma in People Management with one professional reference.
- Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
- Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
- Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
- Excellent active and empathetic listening skills.
- Good written and verbal communication skills, including the ability to convey information clearly and concisely.
- A kind and welcoming telephone manner.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Comfortable using online communication tools.
Key Responsibilities
- Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
- Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
- Signpost to further information and other support organisations if necessary.
- Make referrals to our legal partner if required.
- Record all details of the call on our CRM system.
- Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.
What you can expect from PTS
- The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
- An onboarding and induction period which can be completed at your own pace.
- Support from the PTS staff team and volunteer network.
- Access to our Volunteer Training Hub.
- Opportunities to help us further develop and shape our Support Services.
Charity working to end the motherhood penalty.
The client requests no contact from agencies or media sales.