102 Website and digital marketing manager jobs
How's your job search on our site?
Why join us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and kind team, with plenty of opportunities for learning and development.
About the Web and Analytics Manager
We are looking for a Website and Analytics Manager to join our digital team. This role will suit a digital and analytics expert. A proactive, supportive and solution focused digital professional who is keen to hit the ground running, enjoys collaborating with colleagues across the team and wider organisation, and is passionate about adding value.
The Website and Analytics Manager is responsible for the day-to-day management and improvement of our digital platforms, website and their connected tools. As well as analysis and reporting of results, content creation and more. This person is a technical expert and will play a crucial role in how we develop our digital channels.
Relationship management across the Charity and with third party suppliers is also a key part of the role.
What you’ll be doing
- Day to day ownership of the web ecosystem including royalmarsden org, subdomains, microsites and donation platforms including managing relationships with third party agencies and suppliers to maintain and improve these platforms.
- Work with the Senior Digital Manager to set the strategic direction for our websites and associated digital experiences, ensuring alignment with organisational priorities, supporter needs and fundraising objectives
- Manage website improvements and Manage website improvements and performance optimisation work, including CRO, SEO and core web vitals, driving continuous improvement of our supporter journeys and embedding a data led approach.
- Lead the web team, line managing the Digital Officer and Senior Digital Officer, supporting the effective allocation of resources across the team, coaching direct reports and fostering a high performing team culture.
- Manage the Digital Officer and Senior Digital Officer to deliver relevant, engaging, optimised and audience centred content, landing pages and digital journeys across various digital channels, and overseeing the website content calendar and campaign content deploys.
- Work alongside Marketing and Digital colleagues to ensure our project planners are up to date and website content is in line with our wider audience journeys and content needs.
- Partner with teams across the charity to understand user and organisational needs, to deliver a range of projects and campaigns, including fundraising campaigns.
- Analyse and interpret website analytics data, communicate results to the wider team and use insights gained to inform and direct positive change.
- The Website and Analytics Manager also owns the relationship with a third-party agency to deliver improvements to our tracking set up, and ensures compliant, accurate and reliable data collection.
- Ensure the website platforms are secure, accessible, scalable and complaint with all relevant regulation and legislation.
- Work with the Senior Digital Manager and Head of Digital Content and Engagement to develop and manage the website budget, contributing to business planning, forecasting, and monitoring spend.
- Work to improve digital literacy across the charity alongside Marketing and Digital colleagues, training colleagues in how to use our CMS and other key digital skills such as data and insights.
- Occasional out of hours support where required for critical website/campaign related activity.
- Keep up to date with digital technology and share this knowledge with colleagues both within the digital team and across the wider Charity team.
About you - The successful candidate will need:
- Experience of working on CMS systems, knowledge of headless CMS systems would be an advantage.
- Experience managing digital agencies, developers and third party suppliers.
- Knowledge of UX and digital user journeys.
- Understanding of PPC advertising.
- Experience of line management and developing junior digital staff, including coaching, performance management and workload prioritisation.
- Experience of creating content for websites, including a strong understanding of SEO and CRO principles.
- Understanding and experience using website reporting systems e.g Google Analytics , Hotjar, Google search console.
- Interest in digital technologies, fundraising/donation platforms and innovation within the charity sector.
- Excellent communications skills, particularly within stakeholder management.
- A proactive, solution focused approach to prioritisation and workflow management.
The following are beneficial but not essential:
- Experience owning and developing digital products, platforms or websites, including roadmap planning and prioritisation.
- Experience managing budgets, forecasting expenditure and monitoring performance against management accounts.
- Project management, digital publishing and any related software technology training.
- Experience of working within a fundraising organisation.
- Analytics training.
- Paid advertising training/skills.
- Strong team ethos with a track record of collaborative and supportive working.
- Experience managing Google Ad Grants and/or Google Ads accounts, including campaign optimisation, reporting and compliance with programme requirements.
- Experience managing budgets, forecasting expenditure and monitoring performance against management accounts.
If this sounds like you, we’d love to hear from you!
What we offer
- Hybrid working between home and Chelsea with travel to Sutton once a month.
- Flexible working around our core hours of 10am to 4pm.
- 27 days annual leave rising with length of service.
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service).
- Training, support and development opportunities.
- Access to the blue light discount scheme and other discounts opportunities.
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more.
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes.
Inclusion matters
- We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.
We're looking for an experienced and innovative Senior Marketing Officer to join our team on a 12-month fixed term contract. This is an exciting opportunity to play a key role in shaping and delivering audience-focused marketing campaigns that support Bible Society's mission. Working closely with colleagues across the organisation, you'll use audience insights, research and data to develop effective omnichannel marketing plans, create engaging customer journeys and ensure the right messages reach the right people at the right time.
The successful candidate will have significant marketing experience, with a strong understanding of audience segmentation, campaign planning and performance measurement. You'll be a proactive and creative communicator, confident managing multiple projects and working with a wide range of stakeholders. Experience of social media, influencer marketing and using data to optimise campaign performance will be highly valued. If you're passionate about delivering meaningful engagement and measurable results, we'd love to hear from you.
If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out your motivation and relevant experience for the job. For the purposes of your cover letter, we ask that you do not use AI-generated content. We would like to hear your own thoughts,experiencesand motivations in your own words.
Bible Society is proud to be an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.
Closing date: 21 September 2026
Interview date: 8 October 2026 (1st round online) and 15 October 2026 (2nd round in Swindon)
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.


The Photographers’ Gallery is undergoing a digital transformation. We have secured funding to develop our website and launch a new ticketing platform. Our next priority is replacing our legacy CRM, with a new agile, modern and integrated system.
We’re looking for someone with strong technical expertise, excellent communication skills and proven experience managing CRM and/or data projects. The ideal candidate will be both strategically minded and hands-on, and able to champion data use across the organisation
The CRM & Data Manager to lead and support the implementation, rollout and long-term adoption of the new CRM. This role will ensure the system is aligned with organisational needs, integrates effectively with other systems, and delivers meaningful data insights for the Gallery’s programming, fundraising, communications, enterprises and operations. The role will support:
• Website, ticketing and finance integrations
• Improved data capture and audience analysis
• Income generation, membership growth and fundraising efficiency
• Cross-departmental data use and collaboration
• Reduction of manual workflows and data silos
The new CRM will become the cornerstone of our audience development strategy, supporting interactions with donors, members and all visitors and in this role ytou will be the organisation’s project and data champion, working with gallery teams — introducing better processes, improving data quality, and embedding a culture of confident, responsible and strategic use of data with the new CRM.
Please see the job description for a full outline of the role and the skills/experience required
Deadline for applications: Friday 11 September 2026, 11am
Interviews scheduled: w/c 14 September 2026
Please note we cannot accept CV-only applications – you must complete the application pack, including application form and equal opportunities form, to apply for this role.
The client requests no contact from agencies or media sales.
We’re looking for a Christian who is passionate about defeating leprosy and transforming lives. If you want to use your skills to build God’s kingdom here on earth, we’d love to hear from you!
We looking for an experienced story teller, from either a marketing, fundraising or communications setting, able to land messages powerfully both in print and digitally. You will raise funds and awareness of our work for people affected leprosy, by developing and marketing our Gifts for Life product range. In addition, you will support the development of own brand products for the Christian gift market, including Christian books, Christian greeting cards and products that reference bible verses.
Today, one person is diagnosed with leprosy every three minutes. It is a disease of poverty, striking the most vulnerable. The physical effects of the disease are brutal, but the social effects are even worse. Severe stigma means that people can be thrown out of their families and communities. Rejected and isolated, they are left with no opportunities and no hope. This is not how God wants people affected by leprosy to live. Our work aims to restore life in all its fullness.
The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with 152 years’ experience serving people affected by this disease. We work in thirty countries.
The Leprosy Mission Shop is 100% owned by The Leprosy Mission International. It exists as a marketing tool for TLM in the UK, raising funds and awareness by selling a range of products through its mail order catalogue and website. TLM Shop is a Christian business, serving people of all faiths and none. There is an occupational requirement for the Copywriter and Product Manager to be a committed Christian as you will be producing Chrisitan communications and developing Christian own brand products for the Christian gift market.
TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Code of Conduct and Safeguarding Policies. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We arecommitted to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.
Hours: Part-time, 22.5 hours per week.
Location: Peterborough based with hybrid option.
If this sounds like you, please visit our website where you will find our application form.
Please send your completed form along with your CV and a covering letter outlining how your previous experience, knowledge and skills equip you to meet the requirements of this post.
Closing date: Wednesday, 30 September 2026.
Preliminary interviews (via Teams): Date to be agreed.
In-person interviews (Peterborough Office): Monday, 12 October 2026.
UK Registered Charity No: 1076356.
Do you understand digital marketing and enjoy creating compelling social media content? Can you make a video that stops the scroll? Would you like to put these skills to use to help others play their part in God’s mission?
• Permanent, full-time 35 hours per week (We would consider reduced hours)
• Hybrid working available with 60 per cent home working.
• Starting salary: £31,700 per annum (depending on experience) with a generous pension contribution: up to 10 per cent employer contribution on annual salary.
• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:
access to 24/7 employee assistance programme with qualified counsellors
up to three volunteer days a year
up to three family emergency leave days a year
retreats and resources for prayer life
We welcome applications from everyone. We particularly welcome applications from individuals from minority groups as they are currently underrepresented within our organisation. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS, you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
Your role
The fundraising and communications group at CMS has ambitious goals and targets and you’ll play a key role in helping successfully deliver on these. You’ll harness the huge potential of social media and other digital platforms to help CMS get the attention of our target audiences, build brand awareness, raise money and recruit people to our mission programmes. As well as having a strong working knowledge of social media platforms, you will need to be able to create and edit video as well as other forms of compelling content.
What you’ll need to succeed
It is essential that the post holder has proven social media, organic and paid content production experience, including video creation, and knowledge of social media posting and interaction via Facebook, Instagram, YouTube and LinkedIn in an organisational context.
In addition, we are looking for proven website editing experience using a content management system such as WordPress and email marketing via a client such as DotDigital.
It is also a requirement that this post holder is committed to the aims and values of CMS.
Further details can be found in the job description and person specification available to download on the CMS website.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.
Closing date
We must get your application by midnight on Sunday 20 September 2026
Interviews are planned to be held on Wednesday 29 September 2026 in CMS House, Oxford.
To apply
Please send your application form, CV and evidence of your digital and social media work, including video content that you have edited (for example, links to online work or a portfolio of work) via our website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ. CVs will only be considered when sent with a completed Application Form, which is available to download from our website.
Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.
As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.



The client requests no contact from agencies or media sales.
About the National Garden Scheme
The National Garden Scheme is the most significant charitable funder of nursing charities in the country, donating £3.9 million in 2025 and over £77 million since 1927. Our beneficiary charities include Macmillan Cancer Support, Marie Curie, Carers Trust, Hospice UK, The Queen’s Institute of Community Nursing and Parkinson’s UK.
We help our garden owners open their beautiful gardens to the public, sharing their passion and raising impressive amounts of money through admission fees, refreshments and plant sales. Over 3,300 gardens open each year for the National Garden Scheme and further details about the gardens, our donations and more about the charity can be found on our website.
About the Website and Digital Marketing Manager
The ethos of the National Garden Scheme is rooted in generosity and kindness, from: our 3,300 garden owners, to our 600 county volunteers and our small team of 14 staff. Our central office in East Clandon, Surrey is a warm and welcoming place to work.
The right candidate for the role of Website and Digital Marketing Manager will be a proactive and technically confident digital professional who can combine hands-on website management with creative digital marketing expertise. The ideal candidate will have experience managing and developing WordPress websites, delivering successful digital campaigns, and using data and insights to improve online performance and audience engagement.
They will be comfortable working across multiple digital platforms, including email marketing systems, CRM databases and analytics tools, with a strong understanding of SEO, website optimisation, accessibility and GDPR requirements. Strong organisational skills are essential, as you'll be managing a varied workload, coordinating projects and working with both internal teams and external suppliers.
As a self-starter with excellent communication skills and keen attention to detail, you'll be equally at home troubleshooting website issues, testing new digital developments, creating engaging content and identifying opportunities to enhance the user experience. Experience in the charity sector, marketing automation and digital development projects would be highly advantageous.
Most importantly, you'll be enthusiastic, collaborative and adaptable, with a passion for using digital channels to engage audiences, support fundraising and help the charity achieve its goals
The client requests no contact from agencies or media sales.
Step into a temporary Marketing Manager role where you’ll take ownership of high-impact campaigns and brand initiatives for a forward-thinking organisation. This is a hybrid position offering genuine autonomy and variety, with two days per week based in London and the remainder worked remotely.
About the Role:
You will lead the planning, execution, and optimisation of integrated marketing activity, ensuring brand consistency and measurable performance across all channels. Working closely with internal stakeholders and external partners, you’ll translate business objectives into strategic marketing plans and data-driven campaigns that deliver tangible results. This role is ideal for a hands-on manager who can quickly embed, assess current activity, and drive improvements within a defined timeframe.
Key Responsibilities:
* Develop and implement strategic marketing plans aligned with business goals and target audiences.
* Lead brand management initiatives to strengthen positioning, messaging, and visual identity across all touchpoints.
* Plan, execute, and optimise multi-channel marketing campaigns, including digital, social, and content-led activity.
* Oversee digital marketing activity (website, email, PPC, SEO, paid social) to drive traffic, engagement, and conversions.
* Manage content marketing calendars, ensuring timely creation and distribution of high-quality, on-brand content.
* Monitor and analyse campaign performance using data analytics tools, producing clear reports and recommendations.
* Manage social media channels, including content planning, posting schedules, and community engagement.
* Coordinate with internal stakeholders and external agencies, ensuring projects are delivered on time, on budget, and to scope.
Key Requirements:
* Proven experience in a marketing manager role, with responsibility for end-to-end campaign delivery.
* Strong track record in strategic marketing planning and execution within a commercial or B2B/B2C environment.
* Demonstrable experience in brand management, including maintaining and evolving brand guidelines and messaging.
* Hands-on expertise in digital marketing, content marketing, and social media management.
* Confident using data analytics and reporting tools to measure performance and inform decision-making.
* Excellent stakeholder communication skills, able to influence and collaborate across teams and seniority levels.
* Solid project management capabilities, with experience managing multiple concurrent initiatives and deadlines.
* Ability to work effectively in a hybrid model, with a commitment to 2 days per week in London.
Desirable Skills:
* Experience working in a fast-paced, matrixed, or agency-style environment.
* Familiarity with marketing automation platforms and CRM systems.
* Knowledge of A/B testing and conversion rate optimisation techniques.
* Experience conducting market research and competitor analysis to inform strategy.
* Background in managing external suppliers and creative agencies.
Qualifications:
* Degree in Marketing, Business, Communications, or a related discipline.
* Professional marketing qualification (e.g. CIM, IDM) preferred.
* Evidence of ongoing professional development in digital marketing or data analytics is an advantage.
If you are a results-focused Marketing Manager who can quickly add value in a temporary capacity and thrive in a hybrid London-based environment, we’d welcome your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you turn bold ideas into campaigns that inspire people to give, volunteer and take action?
Mercy Ships UK is entering an ambitious period of growth and we’re looking for an exceptional Head of Marketing to help turn that ambition into impact.
This is an exciting opportunity to support the operational engine room of marketing at Mercy Ships UK, ensuring our fundraising, volunteering and brand priorities are transformed into compelling, integrated campaigns that reach the right audiences and deliver measurable results.
Mercy Ships operates hospital ships that bring free, life-changing surgical care and medical training to people who otherwise have little or no access to safe healthcare. Behind that extraordinary mission sits an equally important challenge: engaging more supporters, growing income, recruiting more volunteers and helping more people discover the work of Mercy Ships.
That’s where you come in.
Reporting to the Director of Communications and Engagement, you’ll lead a multidisciplinary marketing delivery team spanning creative, content, digital and project coordination. You’ll bring together people, ideas, channels and priorities to make sure great strategies become brilliantly executed campaigns.
You’ll oversee the campaign journey from brief to launch and evaluation, shaping creative ideas, coordinating digital and offline activity, improving workflows, managing resources and using insight and performance data to continually improve what we do.
You’ll work closely with colleagues across Fundraising, Volunteering, Strategic Communications, Communities and Engagement, Digital and the wider global Mercy Ships network. This is a highly collaborative role where your ability to influence, prioritise and bring clarity to complex activity will be just as important as your marketing expertise.
We’re looking for someone who combines creative judgement with operational discipline.
You’ll know what makes a great campaign, but you’ll also understand everything that needs to happen behind the scenes to deliver it successfully. You’ll be comfortable moving between creative conversations, campaign planning, digital performance, budgets, stakeholder discussions and team leadership.
You may already be a Head of Marketing, or you could be an experienced senior marketing or campaigns professional ready to take the next step. What matters most is your track record of leading integrated campaigns, managing multidisciplinary teams and turning organisational priorities into marketing activity that delivers results.
This isn’t a role for someone who simply wants to maintain what already exists. We’re strengthening how marketing works across Mercy Ships UK, building greater integration between digital, creative, content and campaign delivery and creating a more resilient in-house capability for the future.
You’ll have the opportunity to shape those ways of working, develop the team and help create a marketing function capable of supporting Mercy Ships UK’s ambitious plans for growth.
And ultimately, the campaigns you help deliver have a purpose far beyond marketing metrics.
They help raise the funds, recruit the volunteers and build the awareness that enable Mercy Ships to bring hope and healing to people around the world.
If you’re an experienced marketing leader who loves making great ideas happen and you want your expertise to contribute to something genuinely meaningful, we’d love to hear from you.
Mercy Ships is a faith-based international development organisation that deploys hospital ships to some of the poorest countries in the world
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Digital Marketing Manager will play a key role in growing Honeypot’s reach, engagement and impact through creative, insight-led and effective digital marketing.
Reporting to the Head of Marketing and Communications, the postholder will lead Honeypot’s digital marketing activity, using creativity, audience insight and data to grow awareness, strengthen supporter engagement and help achieve the charity’s strategic objectives.
This is a varied and hands-on role combining digital strategy with day-to-day delivery. As Honeypot’s Marketing function grows, the role will have the opportunity to take increasing ownership of digital growth, innovation and audience development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nelson’s Journey, Norfolk’s leading child bereavement charity, is seeking an inspiring and focussed individual to join its fundraising and marketing team, responsible for raising funds required for the support of bereaved children and young people. The team is particularly seeking to appoint a candidate who can lead on managing the charity’s annual plan of events, to raise funds and publicise the charity’s work in the community
Candidates who can contribute to the charity’s need to meet a diverse range of fundraising and marketing objectives, would be welcomed. Full-time and part-time applications will be considered.
The post-holder will work as part of a team to drive an increase in fundraising income so that the charity can continue to set ambitious spending plans and look to its future growth. While leading on events, the post-holder will also contribute to the overall workplans of the funding and marketing team.
The post holder will develop relationships and present to a wide range of audiences.
This post is advertised at a salary range, with demonstration of higher income generating skills and/or experiences qualifying for the higher end of the range.
A willingness to work flexible hours and occasional weekends is required. Access to a vehicle is essential, for which the appropriate mileage rate will be paid. The post is subject to a Disclosure and Barring Service (DBS) check. The successful candidate must be committed to the safeguarding of children and young people. Right to Work in the UK will need to be established. We are an equal opportunities employer.
Nelson’s Journey offers generous annual leave entitlement of 26 days, in addition to bank holidays and public holidays (pro-rata for part-time).
The post is office based at our charity HQ in Little Plumstead, near Norwich.
Closing date for completed application forms: ongoing until vacancy filled – contact us to confirm
Interview date: to discuss
We reserve the right to close a vacancy when we have received sufficient applications.
The application pack and further information including our Privacy Notice is available for download from our website.
Help us to bring back smiles to Norfolk’s bereaved children and young people
The client requests no contact from agencies or media sales.
MEMBERSHIP MARKETING & INSIGHT MANAGER
18 hours per week (flexible working considered) Fixed-term contract - 6 months (with potential to extend)
£36,000-£40,000 FTE (£17,600-£19,600 pro rata)
Hybrid working - based at Westonbirt Arboretum, Gloucestershire
Use insight to shape the future of one of Gloucestershires most loved membership organisations.
Friends of Westonbirt Arboretum is an independent charity that inspires people to value and protect trees. With more than 39,000 members, we support the conservation, education and public enjoyment of Westonbirt, The National Arboretum.
We're looking for an experienced marketing professional who enjoys understanding people as much as promoting products. This is a new strategic role that will help us better understand our members, improve their experience and ensure our marketing activity is driven by evidence rather than assumption.
This isn't a traditional marketing communications role. You won't be expected to design leaflets, manage social media or build websites. Instead, you'll use customer insight, membership data and marketing expertise to identify opportunities, coordinate projects and help shape the future of our membership offer.
About the Role
This is a new strategic role designed to transform how Friends of Westonbirt Arboretum understands, engages and retains its members. We have an established membership of over 39,000 supporters with insight data surrounding this. We're looking for someone who can turn that insight into action— using evidence to improve the member experience, strengthen retention and shape marketing activity that delivers measurable impact.
This is not a traditional marketing communications role. You won't be expected to create artwork, build websites or write every communication. Instead, you'll lead the planning, insight and coordination that ensures the right activity happens at the right time through internal colleagues, Forestry England and external suppliers.
Summary of the role
Working closely with the Head of Income Generation & Engagement, you'll:
- Analyse membership and visitor data to identify trends, opportunities and areas for improvement.
- Develop audience segmentation and retention strategies.
- Improve the end-to-end member journey, from joining through to renewal and long-term engagement.
- Coordinate key marketing projects, including digital developments, membership renewals and customer experience improvements.
- Oversee marketing planning, member communications and website content in partnership with colleagues and external suppliers.
- Produce clear insight and reporting to support strategic decision-making.
About you
You'll bring experience of using customer insight to improve marketing performance and customer experience.
You'll be confident:
- analysing CRM or membership data
- translating insight into practical action
- managing multiple projects and stakeholders
- coordinating agencies and external suppliers
- improving customer journeys and digital experiences
- communicating recommendations clearly and influencing others.
Experience within a membership organisation, charity or visitor attraction would be advantageous, but is not essential.
Why join us?
This is an opportunity to shape a newly created role with genuine strategic influence. You'll help improve the experience of thousands of members while supporting the conservation and enjoyment of one of the world's finest tree collections.
We offer flexible and hybrid working, a supportive team environment and the opportunity to make a lasting impact within a respected conservation charity.
Key Responsibilities Membership Insight & Strategy
• Analyse membership and visitor data to identify trends, opportunities and risks.
• Develop audience segmentation with appropriate retention strategies based on evidence.
• Produce regular insight reports and dashboards to inform decision-making.
• Recommend marketing interventions based on behavioural and demographic analysis.
• Help determine what additional customer insight should be collected and why. Membership Journey & Customer Experience
• Take ownership of the end-to-end member journey.
• Identify opportunities to improve acquisition, onboarding, renewal and long term engagement.
• Lead projects to improve customer experience across digital and physical touchpoints.
• Ensure customer journeys are intuitive, efficient and evidence-led. Marketing Project Management Coordinate and oversee delivery of key marketing projects including:
• membership renewal improvements
• website user journey optimisation
• family membership implementation
• digital membership developments
• member communications Content, Publications & Digital
• Oversee website content, user experience and digital content planning.
• Coordinate e-newsletters, blog programme, member magazine, editorial planning, campaigns, marketing collateral and external design commissions.
• Coordinate technical improvements with external suppliers and internal teams.
• Ensure all communications support organisational priorities and member engagement. Supplier & Stakeholder Management
• Manage external agencies and suppliers.
• Coordinate delivery with Forestry England colleagues. Supplier & Stakeholder Management
• Brief and manage external agencies.
• Coordinate work with Forestry England colleagues.
• Manage project timelines.
• Monitor delivery and quality.
• Ensure resources are used efficiently. General Responsibilities
• Champion evidence-based decision making.
• Embed continuous improvement.
• Support wider organisational objectives.
• Comply with organisational policies and procedures. Person Specification Essential Experience
• Experience developing marketing strategies informed by customer insight.
• Experience analysing CRM or membership data.
• Experience improving customer journeys or user experience.
• Experience managing multiple projects simultaneously.
• Experience briefing and managing agencies or suppliers.
• Experience working across multidisciplinary teams. Essential Knowledge
• CRM and customer segmentation.
• Customer retention principles.
• Website usability and digital customer journeys.
• Email marketing.
• Marketing performance measurement.
• Data interpretation and reporting.
Essential Skills
Strategic thinking - Able to translate insight into practical marketing interventions.
Analytical - Confident interrogating data and identifying meaningful trends.
Project management - Able to coordinate multiple stakeholders and deliver improvements.
Communication - Excellent written and verbal communication. Able to influence senior colleagues and present recommendations clearly.
Organisation - Excellent planning and prioritisation skills.
Desirable
• Membership organisation experience.
• Charity sector experience.
• Visitor attraction or heritage experience.
• Experience with CRM systems such as Raiser's Edge.
• Google Analytics or similar reporting tools.
• Understanding of accessibility and user-centred design.
Personal Attributes - We're looking for someone who is:
• Curious and inquisitive.
• Commercially aware.
• Collaborative.
• Pragmatic.
• Confident making recommendations.
• Comfortable working independently.
• Motivated by improving customer experience.
• Interested in using evidence rather than assumption.
Success Measures
• Produced a membership insight dashboard.
• Developed a data-led retention strategy.
• Reviewed and improved the membership renewal journey.
• Coordinated implementation of agreed digital improvements.
• Established an annual editorial and communications plan.
• Improved reporting and marketing decision making across the organisation.
The client requests no contact from agencies or media sales.
An Exciting Time to Join the Royal Commonwealth Society
This is an exciting time to join the Royal Commonwealth Society. As the Society approaches its 160th anniversary in 2028, we are developing an ambitious programme of communications and digital engagement to bring the RCS and the Commonwealth to new audiences around the world.
A key opportunity will be the development of Digital Commonwealth Day — a digital programme designed to complement the RCS’s annual Commonwealth Day Celebration at Westminster Abbey and extend its reach globally. Through creative content, video, social media and digital storytelling, it will help amplify the work of the RCS and showcase the achievements and diversity of the Commonwealth.
The successful candidate will play a central role in bringing this vision to life, while helping to strengthen the RCS’s wider digital presence and communications.
Role Summary
The Digital Communications and Public Affairs Officer will lead the day-to-day delivery of the RCS’s communications and digital content, alongside supporting public affairs and stakeholder engagement.
This is a creative, hands-on role for someone who enjoys creating content, telling stories and finding innovative ways to engage audiences. The postholder will manage the RCS website and social media channels, produce written, visual and video content, support flagship campaigns and events, and help develop new digital initiatives.
Key programmes include the RCS Celebration at Westminster Abbey, Digital Commonwealth Day, The Queen’s Commonwealth Writing Competition, the Commonwealth Youth Photography Competition and the RCS’s 160th anniversary programme in 2028.
KEY RESPONSIBILITIES
Communications, Digital & Content
- Develop and deliver engaging communications and digital content across the RCS website, social media, email and other platforms.
- Manage and maintain the RCS website, including news, blogs, events and campaign content.
- Create, schedule and manage content across X, Facebook, Instagram and LinkedIn.
- Create and edit engaging short-form video, photography, graphics and other visual content for digital campaigns and social media.
- Develop creative campaigns and content around key RCS programmes, events and Commonwealth moments.
- Produce the monthly RCS newsletter, including writing, sourcing content and managing mailing lists.
- Use Canva and other digital tools to create high-quality communications materials.
- Capture and repurpose content from RCS events, including interviews, photography, video and social media content.
- Develop stories that highlight the work of the RCS, its partners and young people across the Commonwealth.
- Monitor digital and social media performance and use insights to improve engagement.
- Identify new digital platforms, trends and opportunities to expand the RCS’s reach.
Commonwealth Day & Digital Commonwealth Day
- Lead communications and digital content supporting the annual Commonwealth Day Celebration at Westminster Abbey.
- Help develop and deliver Digital Commonwealth Day, creating an engaging online programme that complements the Westminster Abbey service and enables audiences around the Commonwealth and beyond to participate digitally.
- Develop pre-, during- and post-event content, including video, interviews, photography, graphics and social media.
- Work with Commonwealth partners, youth networks and other stakeholders to develop and amplify digital contributions and stories.
160th Anniversary – 2028
- Support the development and delivery of communications for the RCS’s 160th anniversary in 2028.
- Create digital stories and content celebrating the Society’s history, impact and future.
- Help use the anniversary as an opportunity to reach new audiences and strengthen the RCS’s profile across the Commonwealth.
Events & Public Affairs
- Support communications and logistics for key RCS events and campaigns, including The Queen’s Commonwealth Writing Competition, Commonwealth Youth Photography Competition and High Commissioners’ Banquet.
- Assist with public affairs events, stakeholder engagement, briefings, speeches and correspondence.
- Build relationships with Commonwealth stakeholders, youth networks, partners and external organisations.
- Represent the RCS at relevant events and networking opportunities.
PERSON SPECIFICATION
Essential
- Excellent written and verbal communication skills with strong attention to detail.
- Experience in communications, marketing, digital communications or public affairs.
- Strong experience creating digital and social media content, including short-form video.
- Experience managing websites and producing content for public audiences.
- Confident using social media platforms professionally and creatively.
- Experience using content/design tools such as Canva or equivalent.
- Ability to manage multiple projects and deadlines effectively.
- Creative, proactive and able to identify and develop new communications opportunities.
- Strong interpersonal skills and a collaborative approach.
- Interest in international affairs, youth engagement, the Commonwealth and/or advocacy.
- Right to live and work in the United Kingdom.
Desirable
- Experience with a web content management system, particularly Wix.
- Experience with video editing software and digital analytics.
- Experience developing digital campaigns or online communities.
- Experience promoting youth-led initiatives.
- Experience supporting high-profile events with external partners.
- Understanding of the Commonwealth and the RCS’s mission.
Please note that due to the nature of this role, some out-of-hours work is required.
The client requests no contact from agencies or media sales.
Role Overview
The Talent Set are delighted to partner with Missing People on a fantastic Senior Digital Marketing Manager role. This position involves leading digital marketing initiatives to enhance brand visibility, engagement, and outreach through innovative and strategic online campaigns. The role offers an exciting opportunity to make a meaningful impact within a charitable organisation.
Key Responsibilities
- Develop and execute comprehensive digital marketing strategies (paid and organic) aligned with organisational goals.
- Manage and optimise digital channels, including social media, email marketing, and website content, to maximise engagement.
- Analyse campaign performance data to identify trends and improve future marketing efforts.
- Collaborate with internal teams to ensure consistent messaging and branding across all digital platforms.
- Oversee content creation, ensuring it resonates with target audiences and reflects the organisation’s values.
- Monitor industry trends and utilise emerging technologies to enhance campaign effectiveness.
- Manage external agencies and partners, ensuring deliverables meet quality standards and deadlines.
- Support the organisation’s outreach efforts by implementing innovative digital solutions that increase awareness and participation.
Person Specification
- Proven experience in digital marketing or a similar role within a charitable or non-profit environment, across retention and acquisition.
- Experience with both paid and organic digital marketing.
- Excellent knowledge of digital marketing tools and platforms, including social media, email marketing, and analytics software.
- Strong organisational skills with the ability to manage multiple campaigns simultaneously.
- Analytical mindset with the ability to interpret data and translate insights into actionable strategies.
- Excellent communication skills, both written and verbal, with a collaborative approach.
- Ability to adapt quickly to new technologies and industry developments.
What’s on Offer
- Salary: £45,000-£47,000
- Permanent, full or part-time
- Hybrid, London circa 2 days/month
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Your mission
This role is a core part of how we use digital marketing to drive culture change, encourage people to take action that prevents suicide, get support to people who need it, and grow our income.
In this hands-on, varied role, you’ll plan, execute, and manage CALM’s digital marketing activity (including paid social, email, SEO, and PPC) to make a measurable, lasting impact.
Your profile
Responsibilities
- Lead hands-on paid media execution, budget management, and optimisation for in-house paid social and PPC (including CALM’s Google Grant).
- Maintain and enhance website content performance, build high-converting landing pages, and implement SEO, and Generative Engine Optimization (GEO) strategies.
- Write, build, and evaluate ongoing email campaigns and automated supporter journeys to drive engagement and action.
- Oversee GTM and GA4 tracking, communicate performance insights across teams, and maintain strict GDPR and cookie compliance.
- Lead and innovate by line managing the Digital Marketing Officer, testing new digital channels, and supporting broader MarComms team projects.
Competencies
- Strong understanding of paid social, including audience selection, creative approach, and account structures.
- Strong understanding of SEO and GEO best practices, including ability to write sharp, search-optimised website copy while adhering to brand guidelines.
- Strong understanding of email marketing principles, including ability to write strong, high-converting email copy.
- Excellent stakeholder management skills and ability to communicate clearly and effectively to people of all knowledge levels.
- Ability to manage competing priorities.
- Passion for the cause and delivering CALM’s mission.
Experience
- 4+ years’ experience in digital marketing roles that cover a broad range of disciplines, including paid social, PPC, and email.
- A track record of driving strong results across paid social, web content, and email.
- Strong knowledge of email service platforms (e.g. Salesforce Marketing Cloud, Mailchimp, etc.).
- Experience using and managing website CMSs.
- Line management experience (desirable).
Why us?
Reports to: Digital Marketing Lead
Contract: Full-time, permanent
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: £42,000 - £46,000 per annum (for employees). We benchmark our salaries to ensure our pay structure remains fair, transparent, and equitable for everyone in our team.
A work environment that values creativity, personal growth and collaboration.
Applications for this role will close on Wednesday 9th September.
Right to work in the UK
To apply, you will need to have a valid right to work in the UK (such as a British/Irish passport, Settled Status, or Indefinite Leave to Remain).
About us
We’re Campaign Against Living Miserably (CALM), and we’re united against suicide.
We’re a suicide prevention charity, on a mission to help people end their misery, not their lives. We run stigma-smashing campaigns, offer loads of digital tools and resources, and run a life-saving helpline - all designed to help people find hope and a way forward. We are - united against suicide.
Don't meet every requirement? We’re still interested.
Research shows that people from marginalised groups – including women, LGBTQ+ people, people from global majority backgrounds, disabled people, and those from lower socioeconomic backgrounds – are less likely to apply for a role unless they meet the full criteria. At CALM, we know that skills and potential come in many forms, and that diverse perspectives and lived experience of mental health or suicide can be just as valuable as formal qualifications.
If you're passionate about our mission but your experience doesn't tick every box, we'd still love to hear from you. You could be exactly who we're looking for.
Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.
To help people end their misery, not their lives.

Marketing & Communications Manager
Bath Preservation Trust, Bath, 35 hours per week • £40,000 per annum
Bath Preservation Trust (BPT) is looking for an experienced Marketing & Communications Manager to lead marketing, digital engagement and communications across our four museums and wider charitable work in the World Heritage City of Bath.
This is a key role for a creative storyteller and strategic marketer who can grow audiences, strengthen brand recognition and deliver high‑quality, multi‑channel campaigns.
About the Role
You will shape and deliver BPT’s marketing and communications activity, including:
- Strategic leadership – creating a new MarComms Strategy and commissioning external specialists
- Campaign development – producing compelling multi‑channel campaigns to increase reach and visitor numbers
- Digital management – updating websites, delivering PPC advertising and leading organic social media
- Press & PR – preparing press releases and building media relationships
- Publications & collateral – overseeing leaflets, e‑newsletters and key annual publications
- Audience insight – using data, KPIs and segmentation to inform decisions
- Line management of the Digital Content Executive
About You
We’re looking for a confident communicator with:
- Minimum three years’ experience in marketing/communications within arts, heritage or tourism
- Proven success in growing audiences, driving KPIs and delivering commercial impact
- Strong digital skills across social media, PPC, SEO and content creation
- Excellent copywriting and storytelling ability
- Experience managing budgets, contracts and external suppliers
- Strong analytical skills and understanding of ROI
- Ability to work collaboratively with staff, trustees, partners and media
Our values: Authentic, Engaged, Inclusive, Informed, Responsible.
Benefits
- Positive, collaborative working culture
- Flexible working arrangements
- 34 days annual leave (including public holidays)
- Employee Assistance Programme
- Cycle to Work scheme
- 0% season ticket loans
- Death in Service benefit
How to apply
If you would like to apply for the above role, please complete the short application form and email it along with your CV and a covering letter outlining the skills, knowledge and experience you could bring to the role. See our website for further details..
We realise that text-based applications do not suit everyone, so if you would like to apply in a different way, require information in a different format, or need any other support with your application, please get in touch
Bath Preservation Trust is committed to Equality, Diversity and Inclusion.
We will particularly welcome applications from people from those sections of the community who are under-represented in Bath Preservation Trust and in the wider heritage sector including Global Majority and / or disabled applicants.
For further information about the roles including the job description, person specification and application form, please see the links below.
We would also be grateful if you could complete the anonymous equal opportunities data monitoring form below (this is voluntary).
Closing date: Monday 7th September 2026
Interviews: Tuesday 22nd or Friday 25th September
Please complete a short application, provide a CV along with a covering letter
The client requests no contact from agencies or media sales.


