Website and digital marketing manager jobs

Cambridge Science Centre
For more than ten years, Cambridge Science Centre (CSC) has been sparking curiosity and a love of STEM (science, technology, engineering and mathematics) in young people across the East of England.

Job Description

As the Marketing & Communications Officer, you will be the driving force behind the day-to-day delivery of our marketing and communications activity. Working alongside the Marketing & Communications Manager, you'll be part of a small, ambitious team that delivers high-quality marketing and communications with creativity, pace and purpose. Your primary focus will be creating engaging content, managing our digital channels and delivering campaigns that increase footfall and raise the profile of Cambridge Science Centre.

This role requires an agile, proactive generalist who enjoys turning ideas into action, taking ownership of everything from social media and web updates to print production, paid promotions and promotional events. Whilst the Marketing & Communications Manager leads longer-term strategic priorities, you'll work together to build the infrastructure that underpins a high-performing function, including asset libraries, streamlined workflows and efficient processes.

Your work will be fundamental to helping more people discover and engage repeatedly with Cambridge Science Centre. Through an audience-focused, data-informed approach, you'll promote our visitor centres in Cambridge and Wisbech, increasing footfall while creating compelling content that inspires families, schools, funders and corporate partners.

Success in this role will depend on building strong relationships across the organisation and working collaboratively with managers, engagement teams and external freelancers to bring campaigns to life. Development opportunities will open in tandem with the Charity’s growth, with the potential to explore strategic planning, campaign development, media relations, and community outreach in the future.

Ultimately, you will play a critical role in shaping how people see, experience and remember Cambridge Science Centre. We're looking for someone who is curious, creative and eager to learn; someone who enjoys contributing ideas, takes pride in delivering high-quality work, and is excited to grow their skills as part of a small but influential team.

Key Responsibilities

1. Channel Management & Content Delivery

● Plan, create and schedule organic content to drive engagement on social channels, primarily Meta and LinkedIn

● Set up and monitor paid digital and social advertising campaigns, tracking growth metrics

● Keep the WordPress website up to date by refreshing copy, uploading news, and optimising pages

● Coordinate, write, and distribute email newsletters tailored to families, schools and corporate partners

● Maintain online and print placements to maximise reach and organisational awareness

● Support communications cascades, tracking and logging regional press, media and other profile-raising coverage

2. Campaign Execution & Production Coordination

● Execute advertising campaigns to maximise footfall at our Cambridge and Wisbech Centres during seasonal peaks and holidays

● Capture, edit and organise photo and video content to build media library

● Collaborate with internal delivery teams to identify opportunities that illustrate impact, working with stakeholders to form compelling content

● Design basic assets on Canva and liaise with external freelancers on advanced artwork/video

● Ensure marketing materials and content align with strategy and values, maintaining brand consistency and ensuring time and cost efficiency

● Manage the print pipeline of physical marketing assets (leaflets, banners, posters, flags etc), managing the process from design to delivery and maintaining quality and stock levels

3. Operational Infrastructure & Project Support

● Assist the Manager in researching, setting up, and rolling out processes and systems that ensure consistency and efficiency

● Organise and label media assets in compliance with necessary consent and GDPR requirements

● Provide communications and marketing support to delivery, programme, community and business support teams

Person Specification

Essential Criteria

● Experience: At least 2–3 years working in a marketing, communications, or digital content role with responsibility for advertising campaigns

● Copywriting: Excellent written communication skills, able to adapt tone across formats (website blogs, social media posts, emails) for diverse audiences

● Social Media: Hands-on experience managing social media channels with a focus on authentic, human-centric engagement

● Digital Tools: Experience running paid social media ads and executing segmented email marketing campaigns

● Platform literacy: Comfortable using WordPress (CMS) and basic design software like Canva or Adobe Creative Suite

● Data & Analytics: Familiarity with Google Analytics or social media native insights to interpret campaign performance

● Organisation: Exceptionally organised, flexible, and comfortable prioritising tasks in a fast-paced environment

● Collaboration: Proven ability to collaborate with internal colleagues, external freelancers and corporate partners

● Approach: Personable and energetic with a genuine enthusiasm for people and community engagement and a commitment to equity, diversity, and inclusion

● DBS: Able to achieve a satisfactory enhanced DBS check

Desirable Criteria

● Education/Training: Formally trained in marketing with a solid understanding of core principles and best practices across digital and traditional channels

● Sector knowledge: Experience working within a registered charity, educational setting or visitor attraction

● Multi-media Skills: Basic video editing experience using tools like CapCut, iMovie or similar mobile/desktop video software

● Brand Consistency: Experience in brand management, ensuring consistency of tone, visual identity, and messaging across all communications and platforms

● Design Layout: Trained or experienced in design layout, with the ability to create visually engaging materials that align with brand guidelines and communicate key messages effectively

● Budgeting & Efficiency: Comfortable working within set budgets and developing processes for increased productivity and cost / time efficiency

● Local Network: Knowledge of the East of England regional media landscape and community networks

● STEM Interest: A genuine interest, passion or curiosity in science, STEM education and interest in staying informed about global developments in science, technology, engineering, and maths

● File Management: Experience with organising digital assets using file management systems or shared project drives

● Working with Freelancers: Experience in creating design briefs and liaising - from concept to final delivery - with third party suppliers on production of videos, printed assets or other collateral

● Driving Licence: Full clean driving license

Main purpose of post

This is a new role for the marketing team at Weston Park Cancer Charity. The Communications and PR Manager will play a critical role in telling our story, championing our mission, and amplifying the voices of patients, families, clinicians and supporters.

To lead and deliver impactful, brand-building communications and PR activity that increases awareness, deepens engagement, and strengthens Weston Park Cancer Charity’s reputation across South Yorkshire and beyond. The Communications and PR Manager will work closely with the Marketing Manager, Campaigns Manager and Digital Marketing and Social Media Officer to create compelling copy for charity news stories, press releases and campaigns, ensuring consistent and meaningful communication across channels.

This role will:

Communications Strategy & Planning

· Support the Marketing Manager in delivering the annual marketing plan through communications and PR opportunities.

· Support the Campaign Manager with the charity’s multi-channel campaigns that raise awareness of services, research, events, and fundraising initiatives.

· Monitor and evaluate performance of communications activity, using insight and data to inform continuous improvement.

Media Relations & PR

· Build, maintain and grow strong relationships with local, regional, and national media.

· Act as first point of contact for media enquiries and manage press office activity.

· Lead proactive PR campaigns to highlight the charity’s work, impact and partnerships.

· Prepare press releases, statements, briefings and media packs.

· Support senior leaders and spokespeople with media interviews and messaging.

Communications & Storytelling

· Oversee the creation of high-quality communications across all external channels – website, newsletters and print materials.

· Support the delivery of communications through the charity’s digital channels by working closely with the Digital Marketing and Social Media Officer.

· Provide oversight on social media messaging, online storytelling, and website content.

· Lead on gathering patient, supporter and staff stories, ensuring sensitivity and ethical storytelling.

· Produce compelling copy that strengthens the charity’s brand and inspires action.

Brand & Reputation Management

· Provide staff members with regular training on the charity’s tone of voice, ensuring high standards of output.

· Ensure consistent application of the charity’s brand identity, tone of voice and key organisational priorities.

· Protect and enhance the organisation’s reputation through effective issues management.

· Work with the Marketing manager and Leadership team as needed on reviewing and updating the charity’s strategy, tone of voice and branding.

Stakeholder Engagement & Team Support

· Work collaboratively with clinical partners, fundraisers, volunteers, ambassadors, and community groups.

· Support internal communications to strengthen engagement across teams.

· Represent the charity at events, briefings, and partnership meetings where required.

· Represent the Marketing Manager/Campaign Manager and support the marketing team as needed during annual leave/sick leave. 

What you do

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy marketing team. Our Communications and PR Manager will play a vital part of our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region.

General Responsibilities

Every employee is required to:

• Adhere to, and comply with, organisational policies, procedures and guidelines at all times.

• Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.

• Comply with the organisational policy on confidentiality, and the General Data Protection Regulations

• Respect the confidentiality and privacy of donors, guests and staff at all times.

• Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.

• Participate in personal and organisational training and development and performance framework meetings

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Our Total Rewards Package

Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:

· 27 days (plus bank holidays) annual leave

· Option to purchase additional five working days per year

· Westfield Health level 4 coverage

· 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%

· Up to 2 weeks full paternity pay

· NHS benefits

· Hybrid working

· A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.

· Death in service cover

 How to apply

 Closing date:           2nd August 2026

 Interview date: 17th August 2026

Application format: Please send a CV and covering note demonstrating that you have read the job description / person specification and how you meet the essential and (where relevant) desirable criteria for this role. This can include skills, training, membership of professional bodies and experience. The covering note will form a key part of the recruitment process and you should demonstrate your suitability for the role in no more than one page.

Weston Park Cancer Charity is committed to promoting equality of opportunity and values diversity of culture among our staff. All applications are anonymised as part of the selection process.

 Apply to HR

About us: 

We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives. 

Benefits
•    25 days’ annual leave, pro-rated for part-time employees.
•    Office closure between Christmas Day and New Year’s Day
•    Flexible hours and hybrid working
•    Annual leave purchase scheme
•    Enhanced parental leave pay
•    Stakeholder pension
•    Season ticket loan
•    Cycle scheme
•    Life assurance
•    Access to Employee Assistance Programme (EAP)

Details of our benefits could be found on our website:

Job Location: London (Hybrid)

Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily. 

Our London office is based in The Foundry, a vibrant and eco-conscious workspace near Vauxhall and Oval stations. You’ll be based in a dynamic, purpose‑driven workspace designed to support collaboration and innovation. The Foundry offers excellent on‑site facilities, including a vegan café and a programme of monthly events, workshops, and networking opportunities with other charities and NGOs based in the building. With its welcoming, inclusive environment, The Foundry is a place where people come together to work, connect, and drive meaningful change every day.

About the role:

The Digital Content Manager will provide leadership and strategic direction for all of Concern’s digital content.

The role’s overriding objective is to create a positive and engaging online experience for Concern’s digital audiences while maintaining a focus on content that increases awareness, income and brand loyalty.

Acting as the organisation's champion for content marketing, the post holder will not only drive donations, but design meaningful digital experiences that bring supporters closer to the impact their contribution has.

The role involves managing complex demands from across the organisation as well as being responsible for output and managing risk. As one of the organisation’s lead digital copywriters, they ensure all content is of the highest quality and meets our strategic objectives. They are also an expert in digital content management and accessibility best practise, ensuring the website is maintained according to the highest digital standards.

The role also involves daily liaison and negotiation with a multitude of internal stakeholders in the UK, Ireland and the US, as well as external stakeholders including content creators, designers and developers among others.

About You: 

You’re an experienced digital content professional with a strong track record of writing, editing and quality‑assuring clear, accurate and accessible content. You understand tone, brand consistency and user needs, and you know how to shape content that performs.

You’re confident working across multiple CMS platforms including Drupal, and you bring solid technical knowledge of SEO and digital optimisation, web usability and audience behavior.

Highly organised and calm under pressure, you manage workflows, deadlines and competing priorities with ease. You collaborate well, build strong relationships and handle stakeholders with professionalism, flexibility and integrity.

You’re adaptable, curious about evolving digital trends, and motivated by meaningful work, with a interest in development and humanitarian issues.

To view the full job description and person specification, please click on the link below to download the document.

Equality, Diversity, and Inclusion: 

Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.

HOW TO APPLY

To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 19th July 2026. 

Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.

Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.

All candidates who are short-listed for an interview will be notified via email.

Candidates must be legally entitled to work in the UK at the time of application.

Conditions of Appointment: 

Pay band: GB6

London: £43,250- £48,055, based on full time hours (35 hours per week)

New employees typically start at the beginning of their pay band.

We are looking for someone who can start end of September to allow a handover before the current postholder begins maternity leave.

The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check. 

Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences. 

Marketing and Communications Manager

Leatherhead, Surrey

Up to £40,000 + benefits (including 25 days annual leave and pension)

About the role:

This Best Companies Top 50 mid-sized company and Top10 charity is looking to appoint an experienced Marketing and Communications Manager to lead and deliver marketing campaigns that will drive awareness of Rainbow Trust and support fundraising activity to strengthen our position as experts in children’s palliative care. This is a broad and exciting role which includes creating, developing and delivering the brand campaigns and communication strategies.

Reporting to the Head of Engagement, you will take the lead on generating creative, engaging content and ideas for fundraising and brand awareness campaigns that drive increased targeted engagement to showcase our work, build on our organisational strategy and deliver our fundraising ambition.

What we’re looking for:

· An experienced marketing and communications manager – you have a motivational engaging style, who can draw out information and ideas of others

· Lively and enthusiastic – you are outgoing, with a collaborative approach to achieving goals through knowledge-sharing and effective delegation. You are excellent at building rapport and developing good working relationships

· A multi-tasker with a sense of urgency for goal achievement – you work at a faster than average pace, delegating effectively with thorough follow-up, and are quick to learn

· An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions. You will have experience in developing and delivering communication and media strategy

Applications will be particularly welcome from those in the charity/not-for-profit sector with a marketing, PR and communications background.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work. We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu of out of hours working

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please send your CV and Covering letter to us via the link.

Interview dates: Interview dates to be confirmed

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose in your covering letter if you have used AI for any part of your job application.

For a detailed job description visit our website.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

We’re looking for a skilled digital communicator who understands what works online and can turn ideas into clear, compelling content across social, web and email. Your work will raise the profile and priority of public libraries with key audiences, including local and national politicians, while keeping our members informed about the impact we deliver on their behalf. 

You’ll work closely with the Communications and Advocacy Manager as part of our Policy, External Affairs and Research (PEAR) team. The team leads our work to influence policy, build partnerships and raise the profile of public libraries nationally and locally - working with government, partners, the media and our members. 

You’ll write with clarity, create simple visuals or video, and use data to improve performance. Crucially, you’ll balance creativity with consistency - working within our tone of voice while handling nuanced and sensitive issues. 

You don’t need a library background, but you must believe in the power of public libraries to open up opportunities, expand horizons and bring communities together.

About us 

Libraries Connected is the national membership body for public library services. 

We are an independent charity representing almost every public library service in England, Wales and Northern Ireland – 176 services, with around 3000 branches serving over 61 million people.

We bring together the people who run these services to collaborate, share knowledge and strengthen the sector’s collective voice. 

Our work is led by our members and shaped by their priorities. This means we can respond quickly to emerging issues and provide clear, practical support where it is needed most.

Working at Libraries Connected

We are a friendly, collaborative team of around 20 staff based all around England and Wales. 

We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team. 

We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to five application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement. 

We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including compressed hours. We are open to discussing what would work for you and be possible for the role. 

All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home. 

We welcome requests for adjustments to our standard recruitment processes for anyone who needs them. 

Job details 

• Hours: 0.8 FTE 

• Contract: Fixed for 15 months, with an expectation to continue subject to income generation 

• Location: Home-based (with occasional UK travel) 

• Application deadline: 9am, Thursday 16 July 2026 

• Planned interview date: Wednesday 22 July (interviews will be held online) 

• Salary: £34,584.60 (pro rata). Payscales reviewed on annual basis 

• Employer pension contribution: 7%

Job description 

Overall purpose 

• Work with a high degree of autonomy to plan, create and publish digital content, taking ownership of content ideas, quality and performance, and using professional judgement to manage risks and escalate reputational issues where appropriate. 

Social media 

• Plan and publish daily content across LinkedIn, Facebook, Instagram and Bluesky 

• Use Buffer to schedule content in line with organisational priorities 

• Write engaging, accessible posts that reflect our tone of voice 

• Create a mix of content including text, video, photography and graphics 

• Work with colleagues to identify stories and opportunities for content 

• Use AI tools (such as Copilot) to generate ideas and optimise copy 

• Monitor performance and engagement across channels 

• Produce weekly reports and use insights to improve reach and impact 

Website 

• Create and update content, including news stories, project pages and resources 

• Ensure content is accurate, accessible and up to date 

• Commission and edit blog posts from members and partners 

• Work with developers to fix issues and improve functionality 

Email 

• Produce a regular (approx. monthly) email bulletin using Mailchimp 

• Work with colleagues to identify content and key messages 

• Use A/B testing and analytics to improve performance 

• Ensure emails follow best practice for design and accessibility 

YouTube 

• Manage the organisation’s YouTube channel as a repository for webinar content 

• Upload and organise recordings with clear titles and descriptions 

• Promote existing content across other channels 

Design and content production 

• Format documents into house style ready for publication 

• Create graphics and simple data visualisations for social media and reports 

• Support the production of high-quality, consistent visual content 

• Commissioning, briefing and liaising with external designers, photographers and videographers 

Advice and guidance 

• To act as the organisation’s digital communications specialist, providing expert advice on all aspects of digital communications, including best practice, design and usage 

Relationships 

• Build strong working relationships with colleagues across the organisation to identify content, align messaging and support delivery of strategic priorities. 

• Develop and maintain relationships with external partners, including communications and marketing contacts in member library services, sector bodies and government departments. 

Person specification 

Experience, skills and knowledge 

• Ability to manage social media channels for an organisation, including planning, publishing and evaluating content 

• Strong writing and editing skills, with the ability to produce clear, engaging and accessible content and communicate complex or sensitive issues in a balanced, audience-appropriate way 

• Ability to create multimedia content, including short-form video and social media graphics 

• Confidence using AI tools (e.g. Copilot) to draft, edit and refine content in line with organisational policy 

• Ability to use email marketing platforms (e.g. Mailchimp), including segmentation and A/B testing 

• Understanding of analytics and optimisation, including Google Analytics, SEO, GEO and performance reporting 

• Ability to use social media scheduling tools such as Buffer or similar 

• Able to edit blogs or contributed content for clarity, tone and impact 

• Ability to manage website content using a CMS (preferably Drupal or WordPress) 

Desirable

• Experience of managing social media and producing content for an organisation

• Experience of working in the charity sector 

Are you a talented digital marketer with a passion for using digital channels to grow supporter engagement and fundraising income?

The Salvation Army is looking for a Senior Digital Marketing & Fundraising Officer to help drive our digital fundraising ambitions and expand our reach to new audiences.

Working within our Digital team, you will act as the Digital Lead for a number of fundraising teams, providing expert guidance and support to help them deliver effective digital activity. You will lead the planning, delivery and optimisation of digital campaigns across channels including paid social, PPC, display and email, helping to generate new supporter leads and grow income for the organisation.

You'll play a key role in developing innovative lead generation campaigns, creating engaging supporter journeys, analysing performance and sharing insights that improve results. You'll also help build digital capability across the department through training, coaching and collaboration.

We're looking for someone with strong experience in digital marketing and fundraising, a test-and-learn mindset, excellent stakeholder management skills and a passion for delivering measurable impact.

Join us and use your digital expertise to help The Salvation Army continue transforming lives and communities across the UK and Ireland.

Happy to talk flexible working: At The Salvation Army we strive to make flexible work arrangements available to everyone. Therefore, for this position, we are open to considering options that meet your needs and the needs of the department. Our flexible options include agile working (a mix of remote and a minimum of 40% Office Based), agile flex (Less than 40% office based), job sharing and compressed hours (full-time hours condensed into a shorter week).

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

 Appointment will be subject to satisfactory references and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found on the Government website.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Working hours: Minimum of 35 hours per week

Closing Date: 19 July 2026

Interview Date: To be confirmed

Team: Communications 

Locations: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. A minimum of two days a week at the office (including our all-staff Wednesday). 

Duration: Permanent (with six months’ probation) 

Reporting to: Head of Communications & Fundraising

Hours: 35 hours per week, Monday-Friday 

Salary: Pay band 3 (£31,500 rising to £35,875) 

The role: 

This is an exciting role within the Communications Team at Glass Door Homeless Charity. The Marketing Officer will lead on the creation and delivery of multi‑channel marketing campaigns that drive engagement, help generate vital income and maximise impact across our Communication and Fundraising activities. 

This is a highly collaborative role with the Fundraising team, acting as a strong marketing support function for fundraising appeals, events and community fundraising.

This role will also provide marketing support to the wider organisation to encourage engagement across a wide-range of audiences; from supporting with key messaging in Volunteer newsletters, to ensuring clear messaging for front-line service collateral to helping draft a speech for a flagship event.

Using insight and performance data, this role will continually optimise marketing activity, helping us deepen relationships with existing supporters while reaching and inspiring new audiences through targeted, audience-led communications. 

Marketing 

• Lead, plan and deliver campaigns from concept through to evaluation, producing engaging content, and continuously optimising performance using data, audience insight and clear KPI’s. 

• Lead, plan and deliver digital marketing campaigns across email, web & socials to support fundraising appeals, events and community fundraisers. 

• Oversee development and delivery of quarterly e-newsletters and assist colleagues with their email marketing to ensure on brand and in line with overall digital calendar. 

• Work closely & collaboratively with the Digital Communications Officer to create and ensure all content is optimised for multiple purpose/platforms and in line with our brand guidelines. 

• Manage website content, landing pages and user journeys to improve audience experience and conversion using SEO and key-word optimisation. 

• Work closely with the Community, Events & Partnerships fundraising colleagues to ensure content and digital journeys are meeting their needs through an integrated marketing approach. 

Monitor impact 

• Produce monthly, annual and ad-hoc reports on the impact of our marketing campaigns against key KPI’s and metrics across email, web and socials using tools within Google, SEO and Social platforms. 

• Work closely & collaboratively with the Digital Communications Officer to ensure all conversions of paid promotion are tracked effectively and monitor campaign performance across digital channels, identifying opportunities to improve engagement. 

• Analyse marketing journeys for collaborative Fundraising deliverables – including appeals and events and create monthly reports to share success of conversions. 

• Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities. 

• Ensure marketing activity complies with relevant data protection, privacy and governance requirements. 

Strategy 

• Support the creation & delivery of the annual Communications plan creating content such as blogs, case studies and informative pieces for web, socials, email and annual campaigns. 

• Support the Fundraising Team’s strategic promotion and stewarding objectives of campaigns, appeals & challenge events. 

• Work closely & collaboratively with the Individual Giving Officer to run email marketing campaigns to support our annual appeals - including audience specific segmented email journeys. 

• Work closely and collaboratively with the Volunteer Involvement Manager to deliver a year-round email marketing plan. 

Other

• Work collaboratively with the Head of Communications & Fundraising and key colleagues across the organisation to support the creation and delivery of the Annual Impact Report and Women’s Report, as well as with external contractors on film and design projects 

• Attend and participate in reoccurring team meetings, and other relevant ad hoc meetings when necessary 

• Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and fundraising & challenge events 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy 

Person Specification:

To be successful in this role, you will have experience delivering multi‑channel marketing campaigns, with a strong understanding of how content and messaging adapts across social media, email and web. 

You’ll be confident creating and publishing content, and able to write clear, engaging and accessible copy tailored to different audiences and platforms with a willingness to learn and test new ideas. 

You will have experience in or offering support of fundraising activities, including marketing for events, appeal and/or community fundraising.

You’ll bring an organised, collaborative approach, with strong communication skills and a genuine interest in creating effective, impactful and inspiring campaigns that supports our vision of ending homelessness in London.

Essential  

Knowledge, Skills, Abilities   

• Proven experience of increasing reach and engagement across the spectrum of communications channels. 

• Proven experience of supporting fundraising activities; specifically appeals, events & campaigns. 

• Proven experience with using paid social, SEO and Google Analytics. 

• Experience with creating and delivering email marketing campaigns with online platforms/tools such as Mailchimp. 

• Strong interest in social media and experience of using social to attract and engage multiple audiences (IG, FG, X & LinkedIn) 

• Writing and editing skills. Willingness to adapt different messaging and storytelling styles across multiple channels & audiences. 

• Minimum of two-years’ experience in a digital marketing role.  

• Experience using website CMS.

• Excellent skills in Microsoft Office software (Word, Excel, PowerPoint)  

Personal Qualities   

• Strategic thinker with the ability to work under tight deadlines  

• Strong research, analysis and numeracy skills. 

• Excellent organisational skills with strong attention to detail.  Ability to forward plan and schedule workflows  

• A hands-on approach and willingness to interact with the beneficiaries (our guests) of the charity 

• Able to relate to and work with people from a range of backgrounds  

• A confident self-starter who will hit the ground running and adapt to changing priorities 

• A team player with an open, collaborative style and a practical, “can-do” approach  

• Inspired by the work of Glass Door and in agreement with its ethos  

Desirable   

• Interest and experience using graphic design tools (eg. Canva, InDesign, Photoshop,) to create and edit publications and graphics  

• Experience of project management. 

• Experience of working within a trauma & gender informed approach 

• Experience of working with homeless people or similar disadvantaged client groups and an understanding of their needs   

• Experience in the not-for-profit sector  

• Understanding of GDPR and data protection requirements. 

About StreetVet

StreetVet is a fast-growing national charity, committed to providing free, accessible veterinary care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 500 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,500 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.

About the role

Duration: Permanent

Reporting to: Head of Marketing & Fundraising

Key Contacts: Colleagues, volunteers, external stakeholders, corporate partners, donors, prospects and other supporters

Location: Fully remote, with regular UK travel including evenings and weekends

Hours: 37.5 work week (flexible working available)

Holiday: 25 days per year plus national holidays

Salary: £30,000 - £35,000 depending on experience

We are seeking a passionate and experienced Fundraising Manager to join our team. The role will report to the Head of Marketing and Fundraising and will be responsible for developing and implementing the fundraising strategy, driving forward all aspects of fundraising, including building corporate charity of the year partnerships, individual giving, major donors,
trusts and foundations, legacies and community fundraising.

The successful candidate will be a core member of the Central Team, working closely with the Marketing Team to develop and deliver income for the charity.

 
This role will have budgetary responsibility to achieving a revenue target in financial year 26/27 of £1.5 million, whilst building a sustainable income stream for the long-term with Yr on Yr growth. Key priorities include increasing the Individual Giving and Regular Giving donor database, donor and fundraiser stewardship, organising fundraising events, and securing grants and sponsorships.

For more information about the role, please see attached job description.

Closing Date: Close of business Thursday 16th July 2026 (applications may close earlier depending on response).

At Barnardo's, we're committed to changing childhoods and changing lives. We're looking for an experienced and data-driven Digital Marketing Manager (Acquisition) to help us reach new supporters, grow fundraising income, and increase awareness of our work with children and young people across the UK. 

This is an exciting opportunity for a talented digital marketer who thrives on delivering high-performing campaigns, optimising customer journeys, and using insight to drive meaningful results. You'll play a key role in helping Barnardo's attract new supporters through innovative, integrated digital campaigns across paid media channels. 

Travel will be required to quarterly meetings in London Hubs.

What You'll Be Doing 

As Digital Marketing Manager (Acquisition), you'll lead the delivery and optimisation of digital acquisition activity across channels including: 

• Paid social 

• PPC and search marketing 

• Display and programmatic media 

• Website and landing page journeys 

Working closely with internal stakeholders and agency partners, you'll: 

• Plan and deliver integrated digital campaigns that drive supporter acquisition and fundraising growth. 

• Optimise campaign performance through testing, insight and continuous improvement. 

• Support development of SEO and emerging AI search (GEO) opportunities. 

• Analyse performance data and turn insights into actionable recommendations. 

• Collaborate with fundraising, brand, web and digital teams to create seamless supporter journeys. 

• Help develop robust reporting frameworks focused on ROI, attribution and business outcomes. 

• Champion a test-and-learn culture, driving innovation and best practice across digital marketing activity. 

About You 

We're looking for someone who combines strategic thinking with hands-on digital expertise. 

You'll bring: 

• Significant experience managing paid digital marketing campaigns across social, search and other acquisition channels. 

• Strong understanding of performance marketing principles and optimisation techniques. 

• Experience working with digital analytics and reporting tools, including Google Analytics and Google Tag Manager. 

• Experience delivering multi-channel campaigns and managing agency relationships. 

• Excellent analytical skills and confidence using data to inform decisions. 

• Knowledge of SEO principles and evolving digital trends. 

• A collaborative approach and ability to work effectively with a wide range of stakeholders. 

• Passion for delivering outstanding supporter experiences and achieving measurable results. 

Experience within the charity sector is welcome, but we're equally interested in candidates from agency, commercial or consumer-brand backgrounds who are excited by the opportunity to make a difference. 

 Why Join Barnardo's? 

Every day, Barnardo's supports children, young people and families facing challenges across the UK. By joining our Digital Marketing team, you'll help ensure more people discover, support and engage with our vital work. 

In return, we offer: 

• Flexible and hybrid working 

• A supportive and collaborative culture 

• Opportunities for professional development 

• A role where your work has a direct impact on children and young people 

• Competitive benefits package 

 Apply Now 

If you're an ambitious digital marketer who loves combining data, creativity and purpose, we'd love to hear from you. 

 Join Barnardo's and help us reach more supporters, raise more funds, and change more childhoods. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

We are seeking a Digital Marketing Officer to join our Development and Communications directorate and contribute to the ICR’s digital marketing needs – in particular, to support fundraising across all digital touchpoints. The successful candidate will play a key role in producing and editing digital fundraising content for the ICR’s website and donation platform; creating content for digital ads, including writing copy, working on video briefs, and collating appropriate imagery; our email marketing by writing compelling copy, building templates and working with data.

Key Responsibilities

• Creating fundraising content for the ICR's website
• Developing effective digital supporter journeys
• Writing copy for email marketing
• Creating and optimising content for digital advertising

About You

We are looking for someone with experience in writing engaging copy for email marketing, social media and paid advertising, and have good knowledge of email marketing and digital platforms including Mailchimp, Google Search Ads, Ad Grants and Meta. 

· Birmingham Hospice is looking for a talented Retail Communications Officer to join our Income Generation and Marketing Team.

· With 26 charity shops and more on the way, retail is vital to how we fund our care - and we need brilliant communications behind it.

· This is a brand-new position with scope for a keen digital marketer to shape the role as their own.

· It’s a hybrid role split between our offices in Selly Park and Erdington, our shops and home.

What you'll be doing

· Producing compelling content for all social media platforms including TikTok and Instagram.

· Under the guidance of marketing and retail managers, coming up with ideas for campaigns that help drive retail income, donations and footfall.

· Marketing house clearances, furniture collections and new shop launches.

Who we're looking for

· A creative, enthusiastic communicator with a passion for social media and an ability to confidently produce content that connects

· A candidate with experience as a digital marketing executive, digital content creator, marketing assistant or similar.

Essential

· Excellent written communication, organised, with attention to detail

· Experience creating graphics, reels and editing in-app and in Canva and InDesign (or similar)

· Full driving licence, access to car and happy to travel between shops.

· Happy to bring a selection of best social media content to interview.

Why work at Birmingham Hospice

Every pound raised in our shops helps fund free care for local patients and families facing terminal illness. You'll work alongside people who genuinely believe in what they do, with flexible working, real autonomy, and the chance to see your content directly drive something that matters.

Important details

£30,484 - £33,037, depending on experience

Closing date: Midnight on Sunday 19th July 2026

Stage one interview (Teams) – 23rd or 24th July 2026

Stage two interview – in person – 30th July 2026

Charity People is delighted to be partnering with Cancer Support UK to recruit a Digital Communications and Marketing Manager.

Contract: Permanent role working five days per week
Salary: £40,000 full time
Location: Hybrid role between home and South London office, with ideally two days per week in the office at South Wimbledon. The charity is also open to applications from home-based candidates.
Closing date for applications: 9am on Friday 10th July
Interviews: Interviews will be held in person on the 20th and 21st July

About Cancer Support UK
Cancer Support UK exists to tackle the profound sense of isolation many people experience after a cancer diagnosis. While diagnosis and treatment can have significant physical impacts, the emotional toll can be just as challenging, leaving many feeling alone at a time when connection and understanding are essential. The organisation is dedicated to ensuring that anyone affected by cancer feels supported, understood, and never alone, from diagnosis through treatment and into life beyond.

Through practical and emotional support, Cancer Support UK meets a largely unmet need. Its Cancer Kits, thoughtfully created with input from people with lived experience, provide comfort and reassurance at a critical moment, while its Cancer Coach services offer ongoing guidance to help individuals navigate life after treatment. Alongside this, the organisation works with businesses and the health sector to improve support for those affected by cancer. With millions of people in the UK living with a diagnosis, the charity's mission is clear: to reduce loneliness and ensure no one faces cancer alone.

You'll work within a small, dedicated and talented team and will play a central role in shaping how Cancer Support UK tells its story; leading the development of high-quality, impact led content that brings lived experience together to build support loyalty and increase public engagement and understanding.

The role has real scope for impact and innovation and will work closely with colleagues from across the charity, including the CEO, to build on strong foundations. Core responsibilities within the role will include:

• Lead all digital communications, including website, social media and online campaigns
• Manage and create content for the website, overseeing written, visual and video
• Develop and deliver a planned schedule of communications activity across all channels
• Develop and maintain a compelling library of supporter stories (written, film and imagery), ensuring appropriate permissions and coverage across key research areas
• Work with colleagues to source, craft and share stories that demonstrate impact and inspire support
• Collaborate with colleagues to translate unique insight from beneficiaries into engaging stories that demonstrate the positive impact of the services delivered by Cancer Support UK
• Work closely with the fundraising team to optimise digital communications
• Engage with and respond to the organisation's online community in a timely, supportive and professional manner
• Ensure consistent use of brand, tone and values in line with brand guidelines
• Track and analyse digital performance using tools such as Google Analytics and income reports, using insight to continuously improve effectiveness
• Report on how communications activity drives engagement, enquiries, donations and pledges
• Manage relationships with third-party agencies where required, including briefing, objectives and evaluation
• Coordinate corporate communications such as the annual review and impact report

We would love to see applications from candidates with the following skills and experience:

• Previous experience within a communications role within a charity or similar organisation
• Demonstrable experience of leading on storytelling, narrative development or content creation that has driven engagement or fundraising outcomes, with the ability to identify the emotional heart of a story and shape it appropriately for different audiences and channels
• Experience planning and delivering social media content using a structured schedule
• Experience developing e-communications to build loyalty and engagement
• Experience managing website content, ideally WordPress or similar
• Understanding of online community management and supporter engagement
• Confidence using analytics tools to measure and report on digital performance
• Excellent interpersonal skills and ability to build positive relationships with diverse audiences
• Emotional intelligence and sensitivity when engaging with people affected by medical conditions
• Understanding of how to use video and film across digital channels
• High level of attention to detail and accuracy
• Familiarity with CMS platforms, social media channels (e.g. Instagram, Facebook) and e-marketing tools (e.g. Mailchimp, DotDigital)

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance by applying to this advert. 

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London office with homeworking is considered in line with Crisis’ Hybrid Working Policy

About the role

Crisis has laid out a vision, that by 2035 we will see all forms of homelessness in decline. We will bring about this impact through our three organisational aims, by:

• Securing the policies that solve homelessness
• Delivering services that end homelessness for people and places
• Building a community of people across Britain that are helping to end homelessness

To manage this bold ambition, we are planning in three-year cycles. Our current 2025-28 strategic plan outlines our key priorities – alongside national influencing, place-based system change, direct service delivery and greater audience engagement, we will also become a landlord for the first time in our 60-year history.

Sitting behind all of this is our strategic objective to achieve a sustainable operating model that ensures the health of the organisation and delivers our strategy. To do this we need to grow our income, diversify our income risk profile, and optimise our income generating operations.

A brand, marketing and fundraising strategy has been developed to implement these required changes. The Transformation Manager will be instrumental in translating that strategic intent into delivery, by designing and initiating an implementation programme that will help us transition to a more predictable, sustainable income model, grow our contactable database of supporters, improve supporter experience - particularly through focus on our supporter journeys, content plan and contact plans, and deliver £30m for 100 houses as part of our housing capital appeal.

Through direct programme management and embedding a new approach to delivery, this role will support Crisis to transition to new operational models and ways of working, delivering the shifts we need to achieve our long-term income goals.

About you

You’re proactive and collaborative, skilled at designing and initiating ways of working that motivate colleagues to galvanise around programme goals.

A proven programme manager, you know when a programme is on track, how to effectively manage risk, and unlock successful delivery.

Plus, you’re a forward thinker, recognising how an organisation needs to shift to deliver desired impact, with the practical ability to deploy sustainable solutions to that end.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 12 July 2026 at 23:59

Interview process: Competency and values based interview and practice task

Interview date and location: W/C 20 July 2026, likely Thursday 23 July, via Microsoft Teams

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

KEY RESPONSIBILITIES:
•Managing the continued development of the YAA’s CRM system, working with the Fundraising, Marketing, Admin and Finance teams to ensure the system serves their requirements.
•Managing all aspects of the database and associated data systems and processes as part of YAA’s fundraising activities and the Charity’s web systems.
•Responsible for ensuring the Charity can demonstrate compliance with new and existing Fundraising and Data Protection Regulations including the General Data Protection Regulations. Keeping up to date with any changes in policy that may affect the management of supporter data.
•Liaison with the YAA Fundraising, Marketing, Administration and Finance Team on data/data selection and reporting requirements.
•Promote and support data audit, cleansing and effectiveness within YAA, deploying and providing day to day management of the CRM system and providing reports and analysis of the data as required.

KEY DUTIES:
Provide the expertise and insight to support an integrated data strategy across fundraising and marketing, advising on and sharing best practice:
1. Work with CRM users to ensure best practice is adhered to across the department and maximise fundraising performance.
2. Identify opportunities and apply insight and data analysis within the database to improve our income generation performance and opportunity.
3. Communicate and build relationships with external suppliers to inform the data strategy and database development and secure the smooth delivery of database services through the database.
4. Keep up to date with current database and legislative developments and consider how they should be applied at YAA.
5. Work collaboratively across Fundraising, Marketing, Admin and Finance to bring systems and data expertise to the launch of new fundraising or communications products, projects, systems or new ways of working.

Work with fundraising teams to develop reporting, analysis and data selections to support improved retention, income generation and ROI and put the supporter at the heart of data planning:
1. Be responsible for data profiling, segmentation and selections for fundraising and marketing activity to support increased income generation and supporter retention, ensuring data selections are planned and organised effectively across fundraising. Advise teams on selecting data, exclusions and undertake data selections.
2. Work with fundraising teams and external agencies to support the development of long term sustainable supporter journey planning.
3. Lead on fundraising data analysis and data quality in developing and implementing reporting tools, producing regular management information for performance management and campaign evaluation.
4. Create a library of reports and dashboards colleagues can self-serve in real time.
5. Provide relevant data to SMT and Trustee Board.

Maintenance of the database and ensuring data integrity:
1. Be responsible for technical maintenance of the database and liaising with suppliers to ensure integration with digital fundraising platforms as required and the automation, where possible, of importing high quality data.
2. Ensure data and income are reconciled between database and finance functions.
3. Ensuring data is secure, there are adequate back-ups and that data can be retrieved in the event of a system failure.
4. Oversee the import and export of data to and from external suppliers (in conjunction with Digital Marketing Manager as appropriate). Investigate and resolve anomalies, liaising with suppliers, third-party agencies, or colleagues
5. Manage the set-up, documentation and maintenance of coding structures on the database to ensure effective data selection, analysis and reporting across all fundraising.

Ensuring compliant use of data and the database:
1. Be an expert on relevant Data Protection legislation and Fundraising regulations and lead on this for Fundraising. Ensure the compliance with legislation and best practice. Raise the profile of data protection and data quality issues.
2. Audit the database regularly to ensure data is clean, accurate, archived in line with data retention policies and that users are following procedures for data entry and management.

Develop and implement a programme of training to support all database users to maximise the benefits the CRM brings:
1. Develop and deliver comprehensive induction and ongoing training and associated ‘How to’ documentation for users.
2. Develop, implement, communicate and regularly review database protocols and procedures ensuring they are up to date and being followed by staff.
3. Work closely with users to identify opportunities to improve processes and ways of working across YAA, including updating and maintaining internal user guides and process maps.
4. Provide technical support for users.

Staffing and Budget Management
1. Train staff and volunteers in the use of the data management systems.
2. To work closely with the finance team in ensuring fundraising income data is robust and meets all relevant financial management and reporting requirements.
3. To propose and monitor the CRM budget and manage the relationships with key suppliers to ensure value for money for YAA.

Knowledge & Skills Required;

Essential:
❖ Previous or current experience in a Database Management role
❖ Demonstrable record of success in working with CRM’s (YAA’s CRM is Beacon)
❖ Experience of data import protocols – extracting data and transforming it ready for import
❖ Experience of relationship building and management with various stakeholders internally and externally
❖ Proficient in MS Office, particularly Word, Excel, PowerQuery and Outlook
❖ Highly organised, meticulous with a thorough approach to work
❖ Ability to see projects through from start to finish, managing time and tasks effectively with a varied workload, including following up with colleagues and stakeholders
❖ Ability to multi-task and manage conflicting priorities
❖ Excellent interpersonal skills with the ability to communicate effectively both orally and in writing to a wide range of people
❖ Numerate and literate

Desirable:
❖ Experience of managing a CRM in a charity/fundraising role
❖ SQL skills
❖ Strong analytical skills and ability to consider the wider picture including future scenario planning
❖ Training skills

For further details on how to apply and for the full job pack, please visit our website.