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Why join us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and kind team, with plenty of opportunities for learning and development.
About the Web and Analytics Manager
We are looking for a Website and Analytics Manager to join our digital team. This role will suit a digital and analytics expert. A proactive, supportive and solution focused digital professional who is keen to hit the ground running, enjoys collaborating with colleagues across the team and wider organisation, and is passionate about adding value.
The Website and Analytics Manager is responsible for the day-to-day management and improvement of our digital platforms, website and their connected tools. As well as analysis and reporting of results, content creation and more. This person is a technical expert and will play a crucial role in how we develop our digital channels.
Relationship management across the Charity and with third party suppliers is also a key part of the role.
What you’ll be doing
- Day to day ownership of the web ecosystem including royalmarsden org, subdomains, microsites and donation platforms including managing relationships with third party agencies and suppliers to maintain and improve these platforms.
- Work with the Senior Digital Manager to set the strategic direction for our websites and associated digital experiences, ensuring alignment with organisational priorities, supporter needs and fundraising objectives
- Manage website improvements and Manage website improvements and performance optimisation work, including CRO, SEO and core web vitals, driving continuous improvement of our supporter journeys and embedding a data led approach.
- Lead the web team, line managing the Digital Officer and Senior Digital Officer, supporting the effective allocation of resources across the team, coaching direct reports and fostering a high performing team culture.
- Manage the Digital Officer and Senior Digital Officer to deliver relevant, engaging, optimised and audience centred content, landing pages and digital journeys across various digital channels, and overseeing the website content calendar and campaign content deploys.
- Work alongside Marketing and Digital colleagues to ensure our project planners are up to date and website content is in line with our wider audience journeys and content needs.
- Partner with teams across the charity to understand user and organisational needs, to deliver a range of projects and campaigns, including fundraising campaigns.
- Analyse and interpret website analytics data, communicate results to the wider team and use insights gained to inform and direct positive change.
- The Website and Analytics Manager also owns the relationship with a third-party agency to deliver improvements to our tracking set up, and ensures compliant, accurate and reliable data collection.
- Ensure the website platforms are secure, accessible, scalable and complaint with all relevant regulation and legislation.
- Work with the Senior Digital Manager and Head of Digital Content and Engagement to develop and manage the website budget, contributing to business planning, forecasting, and monitoring spend.
- Work to improve digital literacy across the charity alongside Marketing and Digital colleagues, training colleagues in how to use our CMS and other key digital skills such as data and insights.
- Occasional out of hours support where required for critical website/campaign related activity.
- Keep up to date with digital technology and share this knowledge with colleagues both within the digital team and across the wider Charity team.
About you - The successful candidate will need:
- Experience of working on CMS systems, knowledge of headless CMS systems would be an advantage.
- Experience managing digital agencies, developers and third party suppliers.
- Knowledge of UX and digital user journeys.
- Understanding of PPC advertising.
- Experience of line management and developing junior digital staff, including coaching, performance management and workload prioritisation.
- Experience of creating content for websites, including a strong understanding of SEO and CRO principles.
- Understanding and experience using website reporting systems e.g Google Analytics , Hotjar, Google search console.
- Interest in digital technologies, fundraising/donation platforms and innovation within the charity sector.
- Excellent communications skills, particularly within stakeholder management.
- A proactive, solution focused approach to prioritisation and workflow management.
The following are beneficial but not essential:
- Experience owning and developing digital products, platforms or websites, including roadmap planning and prioritisation.
- Experience managing budgets, forecasting expenditure and monitoring performance against management accounts.
- Project management, digital publishing and any related software technology training.
- Experience of working within a fundraising organisation.
- Analytics training.
- Paid advertising training/skills.
- Strong team ethos with a track record of collaborative and supportive working.
- Experience managing Google Ad Grants and/or Google Ads accounts, including campaign optimisation, reporting and compliance with programme requirements.
- Experience managing budgets, forecasting expenditure and monitoring performance against management accounts.
If this sounds like you, we’d love to hear from you!
What we offer
- Hybrid working between home and Chelsea with travel to Sutton once a month.
- Flexible working around our core hours of 10am to 4pm.
- 27 days annual leave rising with length of service.
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service).
- Training, support and development opportunities.
- Access to the blue light discount scheme and other discounts opportunities.
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more.
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes.
Inclusion matters
- We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.
We're looking for an experienced and innovative Senior Marketing Officer to join our team on a 12-month fixed term contract. This is an exciting opportunity to play a key role in shaping and delivering audience-focused marketing campaigns that support Bible Society's mission. Working closely with colleagues across the organisation, you'll use audience insights, research and data to develop effective omnichannel marketing plans, create engaging customer journeys and ensure the right messages reach the right people at the right time.
The successful candidate will have significant marketing experience, with a strong understanding of audience segmentation, campaign planning and performance measurement. You'll be a proactive and creative communicator, confident managing multiple projects and working with a wide range of stakeholders. Experience of social media, influencer marketing and using data to optimise campaign performance will be highly valued. If you're passionate about delivering meaningful engagement and measurable results, we'd love to hear from you.
If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out your motivation and relevant experience for the job. For the purposes of your cover letter, we ask that you do not use AI-generated content. We would like to hear your own thoughts,experiencesand motivations in your own words.
Bible Society is proud to be an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.
Closing date: 21 September 2026
Interview date: 8 October 2026 (1st round online) and 15 October 2026 (2nd round in Swindon)
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.


The Photographers’ Gallery is undergoing a digital transformation. We have secured funding to develop our website and launch a new ticketing platform. Our next priority is replacing our legacy CRM, with a new agile, modern and integrated system.
We’re looking for someone with strong technical expertise, excellent communication skills and proven experience managing CRM and/or data projects. The ideal candidate will be both strategically minded and hands-on, and able to champion data use across the organisation
The CRM & Data Manager to lead and support the implementation, rollout and long-term adoption of the new CRM. This role will ensure the system is aligned with organisational needs, integrates effectively with other systems, and delivers meaningful data insights for the Gallery’s programming, fundraising, communications, enterprises and operations. The role will support:
• Website, ticketing and finance integrations
• Improved data capture and audience analysis
• Income generation, membership growth and fundraising efficiency
• Cross-departmental data use and collaboration
• Reduction of manual workflows and data silos
The new CRM will become the cornerstone of our audience development strategy, supporting interactions with donors, members and all visitors and in this role ytou will be the organisation’s project and data champion, working with gallery teams — introducing better processes, improving data quality, and embedding a culture of confident, responsible and strategic use of data with the new CRM.
Please see the job description for a full outline of the role and the skills/experience required
Deadline for applications: Friday 11 September 2026, 11am
Interviews scheduled: w/c 14 September 2026
Please note we cannot accept CV-only applications – you must complete the application pack, including application form and equal opportunities form, to apply for this role.
The client requests no contact from agencies or media sales.
We’re looking for a Christian who is passionate about defeating leprosy and transforming lives. If you want to use your skills to build God’s kingdom here on earth, we’d love to hear from you!
We looking for an experienced story teller, from either a marketing, fundraising or communications setting, able to land messages powerfully both in print and digitally. You will raise funds and awareness of our work for people affected leprosy, by developing and marketing our Gifts for Life product range. In addition, you will support the development of own brand products for the Christian gift market, including Christian books, Christian greeting cards and products that reference bible verses.
Today, one person is diagnosed with leprosy every three minutes. It is a disease of poverty, striking the most vulnerable. The physical effects of the disease are brutal, but the social effects are even worse. Severe stigma means that people can be thrown out of their families and communities. Rejected and isolated, they are left with no opportunities and no hope. This is not how God wants people affected by leprosy to live. Our work aims to restore life in all its fullness.
The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with 152 years’ experience serving people affected by this disease. We work in thirty countries.
The Leprosy Mission Shop is 100% owned by The Leprosy Mission International. It exists as a marketing tool for TLM in the UK, raising funds and awareness by selling a range of products through its mail order catalogue and website. TLM Shop is a Christian business, serving people of all faiths and none. There is an occupational requirement for the Copywriter and Product Manager to be a committed Christian as you will be producing Chrisitan communications and developing Christian own brand products for the Christian gift market.
TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Code of Conduct and Safeguarding Policies. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We arecommitted to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.
Hours: Part-time, 22.5 hours per week.
Location: Peterborough based with hybrid option.
If this sounds like you, please visit our website where you will find our application form.
Please send your completed form along with your CV and a covering letter outlining how your previous experience, knowledge and skills equip you to meet the requirements of this post.
Closing date: Wednesday, 30 September 2026.
Preliminary interviews (via Teams): Date to be agreed.
In-person interviews (Peterborough Office): Monday, 12 October 2026.
UK Registered Charity No: 1076356.
About Picker
Picker is an Oxford-based charity with an international reputation for measuring and improving patient, service user and staff experience. Our mission is to make person-centred health and social care a reality for everyone. We work with NHS organisations, government bodies, charities and healthcare providers in the UK and internationally.
About the role
The Communications Officer plays a key role in raising Picker's profile, reputation and influence by delivering engaging communications across a range of channels. Working as part of the Platform Services team, you will help communicate Picker's research, impact and expertise to a wide range of audiences, including healthcare leaders, policymakers, researchers and the public.
You will lead the day-to-day management of Picker's website and social media channels, create high-quality content including blogs, case studies, newsletters and press releases, and support the delivery of marketing campaigns for key projects, events and publications. You'll also work closely with colleagues across the organisation and external partners to ensure Picker's work reaches and engages the right audiences.
This is an exciting opportunity for a creative and proactive communications professional who enjoys combining excellent writing skills with digital marketing, website management and audience engagement to help improve health and social care.
Skills and experience
We are looking for someone with:
- Experience working in a communications, marketing or related role.
- Excellent writing and editing skills, with experience producing content for a range of audiences and channels.
- Experience creating content such as blogs, case studies, newsletters, website copy and social media posts.
- Experience managing and developing websites, ensuring content is accurate, accessible and engaging.
- Experience using social media platforms to build engagement and develop online communities.
- Strong organisational skills, with the ability to manage multiple priorities and work to deadlines.
- Excellent communication and relationship-building skills, with the ability to work effectively with colleagues, stakeholders and external partners.
- A degree (or equivalent professional experience) in a relevant discipline.
Experience using tools such as Canva, Google Analytics, Google Ads or marketing automation software would be advantageous, as would an interest in healthcare quality and person-centred care.
If you're passionate about communicating ideas that make a difference and want to help promote work that improves people's experiences of health and care, we'd love to hear from you.
The highest quality person centred care for all, always
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Mass Participation Event Manager
Location: Hybrid, minimum 1 day per week in our London Bridge office
Contract: Permanent
Working Pattern: Full-time role based on a 32-hour working week across four days
Reporting to: Head of Fundraising (Community & Events)
Salary: £35,000 – £37,000 per annum
About Spinal Research
Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved.
The Role
This is an exciting opportunity to join our Events team in a newly created management role, building on four years of significant growth and success across our mass participation programme.
As Mass Participation Event Manager, you will play a key role in shaping the future direction of the programme while driving continued growth in income, participation and supporter engagement. You will have responsibility for the development, performance and delivery of the mass participation portfolio, working closely with the Head of Fundraising (Community & Events) to grow income, participation and engagement.
Alongside this overall responsibility, you will have direct ownership of your own area of the portfolio, including the Great North Run, Berlin Marathon, Chicago Marathon, Cape Town Marathon and our wider challenges programme. You will manage these events from recruitment and participant onboarding through to fundraising, event-day delivery and post-event stewardship, while supporting the Head of Fundraising (C&E) with our flagship London Marathon.
You will also line manage the Events Junior Officer, who will have direct responsibility for their own allocated events. You will provide leadership, direction and support to ensure their events are delivered successfully and contribute to the wider mass participation goals.
This is a senior, hands-on role. You will be expected to lead the development of the overall programme while remaining directly involved in the day-to-day delivery of your own events. This includes recruiting and stewarding participants, developing campaigns, managing budgets and suppliers, speaking directly with supporters and being hands-on at events.
Key Responsibilities
· Strategy & Growth: Grow the mass participation portfolio, increasing income, participation and engagement through insight-led planning.
· Supporter Recruitment & Stewardship: Lead recruitment campaigns and deliver excellent supporter journeys from sign-up to post-event stewardship.
· Event & Portfolio Management: Manage allocated events end to end, including budgets, logistics, suppliers, event-day delivery and major event support.
· Team Management: Line manage the Events Junior Officer, providing direction, support and oversight across their events.
· Systems, Insights & Reporting: Use CRM and performance data to monitor KPIs, report on progress and inform future activity.
· Collaboration: Work across the Community & Events team and wider organisation to deliver a strong, aligned mass participation programme.
About you
· Proven experience growing mass participation fundraising, with a track record of increasing income, participation and supporter engagement.
· A track record of increasing income, participation and supporter engagement.
· Experience leading recruitment campaigns and managing supporter journeys.
· Confident managing event budgets, suppliers, CRM systems and performance data.
· A strong communicator who builds great relationships with supporters, colleagues and partners.
· Highly organised, proactive and able to manage multiple priorities.
· Experience leading, supporting or developing others.
· Comfortable balancing strategic thinking with hands-on delivery.
Why Join Us?
- Full-time role based on a 32-hour working week across four days, with Fridays as a non-working day.
- 8% pension contribution.
- Flexible, hybrid working environment split between home and our London Bridge office.
- Opportunity to play a key role in a growing fundraising programme.
- Join a supportive, values-driven team built around commitment, integrity, collaboration and innovation.
Occasional evening or weekend working may be required to meet organisational needs, with time off in lieu provided.
Ready to help us deliver life-changing impact?
Apply now to join Spinal Research and play a key role in our mission to cure paralysis.
Spinal Research is a Disability Confident Committed employer and welcomes applications from all candidates. We are committed to making our recruitment process inclusive and accessible and will provide reasonable adjustments throughout the recruitment process where required.
Please submit a CV and a supporting statement outlining why you would like to work for Spinal Research and why you would be a strong fit for the role.
Applications will be reviewed as they are received and early applications are encouraged.
Unfortunately, due to the volume of applications, we are unable to provide feedback to unsuccessful applicants. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful on this occasion.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you turn bold ideas into campaigns that inspire people to give, volunteer and take action?
Mercy Ships UK is entering an ambitious period of growth and we’re looking for an exceptional Head of Marketing to help turn that ambition into impact.
This is an exciting opportunity to support the operational engine room of marketing at Mercy Ships UK, ensuring our fundraising, volunteering and brand priorities are transformed into compelling, integrated campaigns that reach the right audiences and deliver measurable results.
Mercy Ships operates hospital ships that bring free, life-changing surgical care and medical training to people who otherwise have little or no access to safe healthcare. Behind that extraordinary mission sits an equally important challenge: engaging more supporters, growing income, recruiting more volunteers and helping more people discover the work of Mercy Ships.
That’s where you come in.
Reporting to the Director of Communications and Engagement, you’ll lead a multidisciplinary marketing delivery team spanning creative, content, digital and project coordination. You’ll bring together people, ideas, channels and priorities to make sure great strategies become brilliantly executed campaigns.
You’ll oversee the campaign journey from brief to launch and evaluation, shaping creative ideas, coordinating digital and offline activity, improving workflows, managing resources and using insight and performance data to continually improve what we do.
You’ll work closely with colleagues across Fundraising, Volunteering, Strategic Communications, Communities and Engagement, Digital and the wider global Mercy Ships network. This is a highly collaborative role where your ability to influence, prioritise and bring clarity to complex activity will be just as important as your marketing expertise.
We’re looking for someone who combines creative judgement with operational discipline.
You’ll know what makes a great campaign, but you’ll also understand everything that needs to happen behind the scenes to deliver it successfully. You’ll be comfortable moving between creative conversations, campaign planning, digital performance, budgets, stakeholder discussions and team leadership.
You may already be a Head of Marketing, or you could be an experienced senior marketing or campaigns professional ready to take the next step. What matters most is your track record of leading integrated campaigns, managing multidisciplinary teams and turning organisational priorities into marketing activity that delivers results.
This isn’t a role for someone who simply wants to maintain what already exists. We’re strengthening how marketing works across Mercy Ships UK, building greater integration between digital, creative, content and campaign delivery and creating a more resilient in-house capability for the future.
You’ll have the opportunity to shape those ways of working, develop the team and help create a marketing function capable of supporting Mercy Ships UK’s ambitious plans for growth.
And ultimately, the campaigns you help deliver have a purpose far beyond marketing metrics.
They help raise the funds, recruit the volunteers and build the awareness that enable Mercy Ships to bring hope and healing to people around the world.
If you’re an experienced marketing leader who loves making great ideas happen and you want your expertise to contribute to something genuinely meaningful, we’d love to hear from you.
Mercy Ships is a faith-based international development organisation that deploys hospital ships to some of the poorest countries in the world
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Digital Marketing Manager will play a key role in growing Honeypot’s reach, engagement and impact through creative, insight-led and effective digital marketing.
Reporting to the Head of Marketing and Communications, the postholder will lead Honeypot’s digital marketing activity, using creativity, audience insight and data to grow awareness, strengthen supporter engagement and help achieve the charity’s strategic objectives.
This is a varied and hands-on role combining digital strategy with day-to-day delivery. As Honeypot’s Marketing function grows, the role will have the opportunity to take increasing ownership of digital growth, innovation and audience development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nelson’s Journey, Norfolk’s leading child bereavement charity, is seeking an inspiring and focussed individual to join its fundraising and marketing team, responsible for raising funds required for the support of bereaved children and young people. The team is particularly seeking to appoint a candidate who can lead on managing the charity’s annual plan of events, to raise funds and publicise the charity’s work in the community
Candidates who can contribute to the charity’s need to meet a diverse range of fundraising and marketing objectives, would be welcomed. Full-time and part-time applications will be considered.
The post-holder will work as part of a team to drive an increase in fundraising income so that the charity can continue to set ambitious spending plans and look to its future growth. While leading on events, the post-holder will also contribute to the overall workplans of the funding and marketing team.
The post holder will develop relationships and present to a wide range of audiences.
This post is advertised at a salary range, with demonstration of higher income generating skills and/or experiences qualifying for the higher end of the range.
A willingness to work flexible hours and occasional weekends is required. Access to a vehicle is essential, for which the appropriate mileage rate will be paid. The post is subject to a Disclosure and Barring Service (DBS) check. The successful candidate must be committed to the safeguarding of children and young people. Right to Work in the UK will need to be established. We are an equal opportunities employer.
Nelson’s Journey offers generous annual leave entitlement of 26 days, in addition to bank holidays and public holidays (pro-rata for part-time).
The post is office based at our charity HQ in Little Plumstead, near Norwich.
Closing date for completed application forms: ongoing until vacancy filled – contact us to confirm
Interview date: to discuss
We reserve the right to close a vacancy when we have received sufficient applications.
The application pack and further information including our Privacy Notice is available for download from our website.
Help us to bring back smiles to Norfolk’s bereaved children and young people
The client requests no contact from agencies or media sales.
Charity People is delighted to be working with Florence Nightingale Foundation to recruit for an interim Head of Communications and Marketing to join their talented and passionate team.
Working across the UK and globally, Florence Nightingale Foundation is dedicated to supporting nurses and midwives to improve care and save lives.
Through innovative leadership development programmes, scholarships, research, and professional networks, the organisation empowers nursing and midwifery professionals at every stage of their careers to lead, influence healthcare policy, and drive positive change across health and care systems.
Inspired by Florence Nightingale's legacy, the organisation champions excellence, inclusion, and compassionate leadership to improve patient outcomes and strengthen the future of healthcare.
Interim Head of Communications and Marketing
Contract: Interim seven month contract, working on a full time basis
Salary: £52,840 per annum
Location: Hybrid role working between home and Florence Nightingale Foundation's Head Office in London Bridge at least two days per week
Closing date for applications: 9am on Friday 25th September
Interviews: week commencing 5th October
As interim Head of Communications and Marketing you will be hands-on and delivery focused and will play a key role in strengthening the Foundation's profile, reach and influence during a critical period for the organisation.
You'll line manage a Communications and Marketing Officer and work as part of a small team to ensure that communications and marketing activity supports the organisation's programmes, membership, fundraising, policy and stakeholder engagement objectives.
Core responsibilities within the role will include:
- Lead and manage a clear communications channels strategy ensuring that all audiences are defined and that channels are maximised for the optimal outcome.
- Increase reach by identifying and targeting new and existing audiences and growing brand awareness, strength and perception
- Oversight and responsibility for all FNF official social media channels and content management, including supporting the Communications & Marketing Officer with posting and content creation
- Lead on managing and maintaining FNF's website, ensuring it is up-to-date, user-friendly, and aligned with branding and messaging guidelines
- Develop and oversee multi-channel digital marketing and stakeholder engagement campaigns and projects, working closely with colleagues across the organisation
- Oversee the writing and delivery of promotional materials and publications including newsletters to key stakeholders, as well as impact and annual reports
- Lead on media opportunities and relationship management with the press, proactively seeking new PR opportunities and preparing and disseminating press releases
- Oversee a continuous record of Florence Nightingale Foundation media and social media activity
- Ensure consistency across FNF brand and all communications; helping to cement the Foundation as the 'go to' organisation for the nursing and midwifery professions
- Support fundraising team by leading on key donor stakeholder communications
- Monitor the external environment to develop a good understanding of the political landscape, emerging trends in health and social care and the ambitions of other nursing and midwifery charities
- Coordinate and attend relevant external sector events to support marketing activity, raise the profile of the Florence Nightingale Foundation, and identify opportunities for stakeholder engagement and content generation
- Work with the Head of People and Operations to lead internal communications support and messaging
- Ownership of the marketing and communications budget, including inputting into setting the annual budget and quarterly re-forecasts, and tracking monthly expenditure
- Offer advice and guidance to the wider team on communications and marketing, encouraging content gathering and building storytelling skills
We'd love to hear from individuals with the following skills and experience:
- Previous communications and marketing experience with responsibility for leading strategy and content planning and delivery
- Experience of, or demonstrable evidence of the capacity to, manage a small team
- Demonstrable experience of using digital channels, analytics and audience insight to plan, deliver and improve communications and marketing activity
- Experience using email, web content, CMS, CRM tools and creative software to produce engaging multimedia and visual content
- Copywriting and editing skills, desirably within communications or marketing in a charity, health or an educational context
- Experience of applying and advising on brand identity
- Excellent communication skills, able to develop engaging stories using a range of communications channels
- Highly organised with ability to prioritise effectively and complete work on time.
- Sound judgement and confidence in advising senior leaders on communications, reputation, media handling and stakeholder engagement
If you have the following skills and experience we'd love to hear from you! Please reach out to Alice Wood at Charity People today with a copy of your CV to get the process started. If your experience matches what we're looking for, we'll be in touch to arrange a phone call.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
MEMBERSHIP MARKETING & INSIGHT MANAGER
18 hours per week (flexible working considered) Fixed-term contract - 6 months (with potential to extend)
£36,000-£40,000 FTE (£17,600-£19,600 pro rata)
Hybrid working - based at Westonbirt Arboretum, Gloucestershire
Use insight to shape the future of one of Gloucestershires most loved membership organisations.
Friends of Westonbirt Arboretum is an independent charity that inspires people to value and protect trees. With more than 39,000 members, we support the conservation, education and public enjoyment of Westonbirt, The National Arboretum.
We're looking for an experienced marketing professional who enjoys understanding people as much as promoting products. This is a new strategic role that will help us better understand our members, improve their experience and ensure our marketing activity is driven by evidence rather than assumption.
This isn't a traditional marketing communications role. You won't be expected to design leaflets, manage social media or build websites. Instead, you'll use customer insight, membership data and marketing expertise to identify opportunities, coordinate projects and help shape the future of our membership offer.
About the Role
This is a new strategic role designed to transform how Friends of Westonbirt Arboretum understands, engages and retains its members. We have an established membership of over 39,000 supporters with insight data surrounding this. We're looking for someone who can turn that insight into action— using evidence to improve the member experience, strengthen retention and shape marketing activity that delivers measurable impact.
This is not a traditional marketing communications role. You won't be expected to create artwork, build websites or write every communication. Instead, you'll lead the planning, insight and coordination that ensures the right activity happens at the right time through internal colleagues, Forestry England and external suppliers.
Summary of the role
Working closely with the Head of Income Generation & Engagement, you'll:
- Analyse membership and visitor data to identify trends, opportunities and areas for improvement.
- Develop audience segmentation and retention strategies.
- Improve the end-to-end member journey, from joining through to renewal and long-term engagement.
- Coordinate key marketing projects, including digital developments, membership renewals and customer experience improvements.
- Oversee marketing planning, member communications and website content in partnership with colleagues and external suppliers.
- Produce clear insight and reporting to support strategic decision-making.
About you
You'll bring experience of using customer insight to improve marketing performance and customer experience.
You'll be confident:
- analysing CRM or membership data
- translating insight into practical action
- managing multiple projects and stakeholders
- coordinating agencies and external suppliers
- improving customer journeys and digital experiences
- communicating recommendations clearly and influencing others.
Experience within a membership organisation, charity or visitor attraction would be advantageous, but is not essential.
Why join us?
This is an opportunity to shape a newly created role with genuine strategic influence. You'll help improve the experience of thousands of members while supporting the conservation and enjoyment of one of the world's finest tree collections.
We offer flexible and hybrid working, a supportive team environment and the opportunity to make a lasting impact within a respected conservation charity.
Key Responsibilities Membership Insight & Strategy
• Analyse membership and visitor data to identify trends, opportunities and risks.
• Develop audience segmentation with appropriate retention strategies based on evidence.
• Produce regular insight reports and dashboards to inform decision-making.
• Recommend marketing interventions based on behavioural and demographic analysis.
• Help determine what additional customer insight should be collected and why. Membership Journey & Customer Experience
• Take ownership of the end-to-end member journey.
• Identify opportunities to improve acquisition, onboarding, renewal and long term engagement.
• Lead projects to improve customer experience across digital and physical touchpoints.
• Ensure customer journeys are intuitive, efficient and evidence-led. Marketing Project Management Coordinate and oversee delivery of key marketing projects including:
• membership renewal improvements
• website user journey optimisation
• family membership implementation
• digital membership developments
• member communications Content, Publications & Digital
• Oversee website content, user experience and digital content planning.
• Coordinate e-newsletters, blog programme, member magazine, editorial planning, campaigns, marketing collateral and external design commissions.
• Coordinate technical improvements with external suppliers and internal teams.
• Ensure all communications support organisational priorities and member engagement. Supplier & Stakeholder Management
• Manage external agencies and suppliers.
• Coordinate delivery with Forestry England colleagues. Supplier & Stakeholder Management
• Brief and manage external agencies.
• Coordinate work with Forestry England colleagues.
• Manage project timelines.
• Monitor delivery and quality.
• Ensure resources are used efficiently. General Responsibilities
• Champion evidence-based decision making.
• Embed continuous improvement.
• Support wider organisational objectives.
• Comply with organisational policies and procedures. Person Specification Essential Experience
• Experience developing marketing strategies informed by customer insight.
• Experience analysing CRM or membership data.
• Experience improving customer journeys or user experience.
• Experience managing multiple projects simultaneously.
• Experience briefing and managing agencies or suppliers.
• Experience working across multidisciplinary teams. Essential Knowledge
• CRM and customer segmentation.
• Customer retention principles.
• Website usability and digital customer journeys.
• Email marketing.
• Marketing performance measurement.
• Data interpretation and reporting.
Essential Skills
Strategic thinking - Able to translate insight into practical marketing interventions.
Analytical - Confident interrogating data and identifying meaningful trends.
Project management - Able to coordinate multiple stakeholders and deliver improvements.
Communication - Excellent written and verbal communication. Able to influence senior colleagues and present recommendations clearly.
Organisation - Excellent planning and prioritisation skills.
Desirable
• Membership organisation experience.
• Charity sector experience.
• Visitor attraction or heritage experience.
• Experience with CRM systems such as Raiser's Edge.
• Google Analytics or similar reporting tools.
• Understanding of accessibility and user-centred design.
Personal Attributes - We're looking for someone who is:
• Curious and inquisitive.
• Commercially aware.
• Collaborative.
• Pragmatic.
• Confident making recommendations.
• Comfortable working independently.
• Motivated by improving customer experience.
• Interested in using evidence rather than assumption.
Success Measures
• Produced a membership insight dashboard.
• Developed a data-led retention strategy.
• Reviewed and improved the membership renewal journey.
• Coordinated implementation of agreed digital improvements.
• Established an annual editorial and communications plan.
• Improved reporting and marketing decision making across the organisation.
The client requests no contact from agencies or media sales.
Step into a temporary Marketing Manager role where you’ll take ownership of high-impact campaigns and brand initiatives for a forward-thinking organisation. This is a hybrid position offering genuine autonomy and variety, with two days per week based in London and the remainder worked remotely.
About the Role:
You will lead the planning, execution, and optimisation of integrated marketing activity, ensuring brand consistency and measurable performance across all channels. Working closely with internal stakeholders and external partners, you’ll translate business objectives into strategic marketing plans and data-driven campaigns that deliver tangible results. This role is ideal for a hands-on manager who can quickly embed, assess current activity, and drive improvements within a defined timeframe.
Key Responsibilities:
* Develop and implement strategic marketing plans aligned with business goals and target audiences.
* Lead brand management initiatives to strengthen positioning, messaging, and visual identity across all touchpoints.
* Plan, execute, and optimise multi-channel marketing campaigns, including digital, social, and content-led activity.
* Oversee digital marketing activity (website, email, PPC, SEO, paid social) to drive traffic, engagement, and conversions.
* Manage content marketing calendars, ensuring timely creation and distribution of high-quality, on-brand content.
* Monitor and analyse campaign performance using data analytics tools, producing clear reports and recommendations.
* Manage social media channels, including content planning, posting schedules, and community engagement.
* Coordinate with internal stakeholders and external agencies, ensuring projects are delivered on time, on budget, and to scope.
Key Requirements:
* Proven experience in a marketing manager role, with responsibility for end-to-end campaign delivery.
* Strong track record in strategic marketing planning and execution within a commercial or B2B/B2C environment.
* Demonstrable experience in brand management, including maintaining and evolving brand guidelines and messaging.
* Hands-on expertise in digital marketing, content marketing, and social media management.
* Confident using data analytics and reporting tools to measure performance and inform decision-making.
* Excellent stakeholder communication skills, able to influence and collaborate across teams and seniority levels.
* Solid project management capabilities, with experience managing multiple concurrent initiatives and deadlines.
* Ability to work effectively in a hybrid model, with a commitment to 2 days per week in London.
Desirable Skills:
* Experience working in a fast-paced, matrixed, or agency-style environment.
* Familiarity with marketing automation platforms and CRM systems.
* Knowledge of A/B testing and conversion rate optimisation techniques.
* Experience conducting market research and competitor analysis to inform strategy.
* Background in managing external suppliers and creative agencies.
Qualifications:
* Degree in Marketing, Business, Communications, or a related discipline.
* Professional marketing qualification (e.g. CIM, IDM) preferred.
* Evidence of ongoing professional development in digital marketing or data analytics is an advantage.
If you are a results-focused Marketing Manager who can quickly add value in a temporary capacity and thrive in a hybrid London-based environment, we’d welcome your application.
An Exciting Time to Join the Royal Commonwealth Society
This is an exciting time to join the Royal Commonwealth Society. As the Society approaches its 160th anniversary in 2028, we are developing an ambitious programme of communications and digital engagement to bring the RCS and the Commonwealth to new audiences around the world.
A key opportunity will be the development of Digital Commonwealth Day — a digital programme designed to complement the RCS’s annual Commonwealth Day Celebration at Westminster Abbey and extend its reach globally. Through creative content, video, social media and digital storytelling, it will help amplify the work of the RCS and showcase the achievements and diversity of the Commonwealth.
The successful candidate will play a central role in bringing this vision to life, while helping to strengthen the RCS’s wider digital presence and communications.
Role Summary
The Digital Communications and Public Affairs Officer will lead the day-to-day delivery of the RCS’s communications and digital content, alongside supporting public affairs and stakeholder engagement.
This is a creative, hands-on role for someone who enjoys creating content, telling stories and finding innovative ways to engage audiences. The postholder will manage the RCS website and social media channels, produce written, visual and video content, support flagship campaigns and events, and help develop new digital initiatives.
Key programmes include the RCS Celebration at Westminster Abbey, Digital Commonwealth Day, The Queen’s Commonwealth Writing Competition, the Commonwealth Youth Photography Competition and the RCS’s 160th anniversary programme in 2028.
KEY RESPONSIBILITIES
Communications, Digital & Content
- Develop and deliver engaging communications and digital content across the RCS website, social media, email and other platforms.
- Manage and maintain the RCS website, including news, blogs, events and campaign content.
- Create, schedule and manage content across X, Facebook, Instagram and LinkedIn.
- Create and edit engaging short-form video, photography, graphics and other visual content for digital campaigns and social media.
- Develop creative campaigns and content around key RCS programmes, events and Commonwealth moments.
- Produce the monthly RCS newsletter, including writing, sourcing content and managing mailing lists.
- Use Canva and other digital tools to create high-quality communications materials.
- Capture and repurpose content from RCS events, including interviews, photography, video and social media content.
- Develop stories that highlight the work of the RCS, its partners and young people across the Commonwealth.
- Monitor digital and social media performance and use insights to improve engagement.
- Identify new digital platforms, trends and opportunities to expand the RCS’s reach.
Commonwealth Day & Digital Commonwealth Day
- Lead communications and digital content supporting the annual Commonwealth Day Celebration at Westminster Abbey.
- Help develop and deliver Digital Commonwealth Day, creating an engaging online programme that complements the Westminster Abbey service and enables audiences around the Commonwealth and beyond to participate digitally.
- Develop pre-, during- and post-event content, including video, interviews, photography, graphics and social media.
- Work with Commonwealth partners, youth networks and other stakeholders to develop and amplify digital contributions and stories.
160th Anniversary – 2028
- Support the development and delivery of communications for the RCS’s 160th anniversary in 2028.
- Create digital stories and content celebrating the Society’s history, impact and future.
- Help use the anniversary as an opportunity to reach new audiences and strengthen the RCS’s profile across the Commonwealth.
Events & Public Affairs
- Support communications and logistics for key RCS events and campaigns, including The Queen’s Commonwealth Writing Competition, Commonwealth Youth Photography Competition and High Commissioners’ Banquet.
- Assist with public affairs events, stakeholder engagement, briefings, speeches and correspondence.
- Build relationships with Commonwealth stakeholders, youth networks, partners and external organisations.
- Represent the RCS at relevant events and networking opportunities.
PERSON SPECIFICATION
Essential
- Excellent written and verbal communication skills with strong attention to detail.
- Experience in communications, marketing, digital communications or public affairs.
- Strong experience creating digital and social media content, including short-form video.
- Experience managing websites and producing content for public audiences.
- Confident using social media platforms professionally and creatively.
- Experience using content/design tools such as Canva or equivalent.
- Ability to manage multiple projects and deadlines effectively.
- Creative, proactive and able to identify and develop new communications opportunities.
- Strong interpersonal skills and a collaborative approach.
- Interest in international affairs, youth engagement, the Commonwealth and/or advocacy.
- Right to live and work in the United Kingdom.
Desirable
- Experience with a web content management system, particularly Wix.
- Experience with video editing software and digital analytics.
- Experience developing digital campaigns or online communities.
- Experience promoting youth-led initiatives.
- Experience supporting high-profile events with external partners.
- Understanding of the Commonwealth and the RCS’s mission.
Please note that due to the nature of this role, some out-of-hours work is required.
The client requests no contact from agencies or media sales.
Your mission
This role is a core part of how we use digital marketing to drive culture change, encourage people to take action that prevents suicide, get support to people who need it, and grow our income.
In this hands-on, varied role, you’ll plan, execute, and manage CALM’s digital marketing activity (including paid social, email, SEO, and PPC) to make a measurable, lasting impact.
Your profile
Responsibilities
- Lead hands-on paid media execution, budget management, and optimisation for in-house paid social and PPC (including CALM’s Google Grant).
- Maintain and enhance website content performance, build high-converting landing pages, and implement SEO, and Generative Engine Optimization (GEO) strategies.
- Write, build, and evaluate ongoing email campaigns and automated supporter journeys to drive engagement and action.
- Oversee GTM and GA4 tracking, communicate performance insights across teams, and maintain strict GDPR and cookie compliance.
- Lead and innovate by line managing the Digital Marketing Officer, testing new digital channels, and supporting broader MarComms team projects.
Competencies
- Strong understanding of paid social, including audience selection, creative approach, and account structures.
- Strong understanding of SEO and GEO best practices, including ability to write sharp, search-optimised website copy while adhering to brand guidelines.
- Strong understanding of email marketing principles, including ability to write strong, high-converting email copy.
- Excellent stakeholder management skills and ability to communicate clearly and effectively to people of all knowledge levels.
- Ability to manage competing priorities.
- Passion for the cause and delivering CALM’s mission.
Experience
- 4+ years’ experience in digital marketing roles that cover a broad range of disciplines, including paid social, PPC, and email.
- A track record of driving strong results across paid social, web content, and email.
- Strong knowledge of email service platforms (e.g. Salesforce Marketing Cloud, Mailchimp, etc.).
- Experience using and managing website CMSs.
- Line management experience (desirable).
Why us?
Reports to: Digital Marketing Lead
Contract: Full-time, permanent
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: £42,000 - £46,000 per annum (for employees). We benchmark our salaries to ensure our pay structure remains fair, transparent, and equitable for everyone in our team.
A work environment that values creativity, personal growth and collaboration.
Applications for this role will close on Wednesday 9th September.
Right to work in the UK
To apply, you will need to have a valid right to work in the UK (such as a British/Irish passport, Settled Status, or Indefinite Leave to Remain).
About us
We’re Campaign Against Living Miserably (CALM), and we’re united against suicide.
We’re a suicide prevention charity, on a mission to help people end their misery, not their lives. We run stigma-smashing campaigns, offer loads of digital tools and resources, and run a life-saving helpline - all designed to help people find hope and a way forward. We are - united against suicide.
Don't meet every requirement? We’re still interested.
Research shows that people from marginalised groups – including women, LGBTQ+ people, people from global majority backgrounds, disabled people, and those from lower socioeconomic backgrounds – are less likely to apply for a role unless they meet the full criteria. At CALM, we know that skills and potential come in many forms, and that diverse perspectives and lived experience of mental health or suicide can be just as valuable as formal qualifications.
If you're passionate about our mission but your experience doesn't tick every box, we'd still love to hear from you. You could be exactly who we're looking for.
Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.
To help people end their misery, not their lives.

Marketing & Communications Manager
Bath Preservation Trust, Bath, 35 hours per week • £40,000 per annum
Bath Preservation Trust (BPT) is looking for an experienced Marketing & Communications Manager to lead marketing, digital engagement and communications across our four museums and wider charitable work in the World Heritage City of Bath.
This is a key role for a creative storyteller and strategic marketer who can grow audiences, strengthen brand recognition and deliver high‑quality, multi‑channel campaigns.
About the Role
You will shape and deliver BPT’s marketing and communications activity, including:
- Strategic leadership – creating a new MarComms Strategy and commissioning external specialists
- Campaign development – producing compelling multi‑channel campaigns to increase reach and visitor numbers
- Digital management – updating websites, delivering PPC advertising and leading organic social media
- Press & PR – preparing press releases and building media relationships
- Publications & collateral – overseeing leaflets, e‑newsletters and key annual publications
- Audience insight – using data, KPIs and segmentation to inform decisions
- Line management of the Digital Content Executive
About You
We’re looking for a confident communicator with:
- Minimum three years’ experience in marketing/communications within arts, heritage or tourism
- Proven success in growing audiences, driving KPIs and delivering commercial impact
- Strong digital skills across social media, PPC, SEO and content creation
- Excellent copywriting and storytelling ability
- Experience managing budgets, contracts and external suppliers
- Strong analytical skills and understanding of ROI
- Ability to work collaboratively with staff, trustees, partners and media
Our values: Authentic, Engaged, Inclusive, Informed, Responsible.
Benefits
- Positive, collaborative working culture
- Flexible working arrangements
- 34 days annual leave (including public holidays)
- Employee Assistance Programme
- Cycle to Work scheme
- 0% season ticket loans
- Death in Service benefit
How to apply
If you would like to apply for the above role, please complete the short application form and email it along with your CV and a covering letter outlining the skills, knowledge and experience you could bring to the role. See our website for further details..
We realise that text-based applications do not suit everyone, so if you would like to apply in a different way, require information in a different format, or need any other support with your application, please get in touch
Bath Preservation Trust is committed to Equality, Diversity and Inclusion.
We will particularly welcome applications from people from those sections of the community who are under-represented in Bath Preservation Trust and in the wider heritage sector including Global Majority and / or disabled applicants.
For further information about the roles including the job description, person specification and application form, please see the links below.
We would also be grateful if you could complete the anonymous equal opportunities data monitoring form below (this is voluntary).
Closing date: Monday 7th September 2026
Interviews: Tuesday 22nd or Friday 25th September
Please complete a short application, provide a CV along with a covering letter
The client requests no contact from agencies or media sales.


