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Website manager jobs in hackney, greater london

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Top job
International Seafarers' Welfare and Assistance Network, Remote
£40,000 per year pro rata
ISWAN is looking for an experienced Helplines Manager to manage operations and ensure a quality service to seafarers.
Posted 2 days ago
Top job
Closing tomorrow
Age UK, City of London (Hybrid)
£46910 - £51848 per annum
Posted 2 days ago
Top job
Lloyds Bank Foundation, Remote
£45,245 per annum (FTE)
The Lloyds Bank Foundation is seeking a Manager for the North East & Cumbria region to play a pivotal role in our evolving strategy.
Posted 2 days ago
Top job
Social Interest Group, Romford (On-site)
£40,100 per year
Delivered in partnership with Havering Council and other local providers.
Posted 3 days ago
Top job
Cosmic, Paddington (Hybrid)
£36,000 per annum pro rata, £21,600 actual for 0.6FTE
Join Cosmic as Marketing & Communications Manager and lead inspiring campaigns supporting babies, children and families.
Posted 5 days ago Apply Now
Top job
Crisis Action, London (Hybrid)
£40,000 per year
Crisis Action is a pioneering and award-winning organisation whose aim is to prevent human suffering caused by armed conflict
Posted 5 days ago
The Intensive Care Society, London (Hybrid)
£39,000 per year
An exciting opportunity to play a role in delivering educational events for a thriving community of Intensive Care professionals.
Posted 1 day ago Apply Now
Closing in 7 days
Papyrus Prevention of Young Suicide, Remote
£48,226 per annum (SCP 37) progressing by increments to £52,413 per annum (SCP 41)
Area Manager – England South and East (Suicide Prevention)
Posted 1 day ago
St Giles Trust, Camberwell (Hybrid)
£37,500 per year (successful candidates should expect the starting point of the salary scale & consideration may be given to a higher salary depending on the experience of the individual)
Posted 2 days ago
Closing in 7 days
Malaria No More UK, London (Hybrid)
£37,000 per year
We’re looking for a digitally fluent storyteller and campaigner to make malaria impossible to ignore
Posted 2 days ago
St Giles Trust, Camberwell (Hybrid)
£37,500 per year (successful candidates should expect the starting point of the salary scale & consideration may be given to a higher salary depending on the experience of the individual)
Posted 2 days ago
Closing in 7 days
Smart Works, London (On-site)
£32,000 - £37,000 per year
Posted 3 days ago
Closing in 7 days
The Royal College of Radiologists, Holborn (Hybrid)
£53,793 per annum with pay progression up to £59,454 per annum within two years of employment, plus excellent benefits
Posted 1 day ago
Closing tomorrow
Battersea Dogs & Cats Home, Battersea (Hybrid)
£47,100 per year
Posted 5 days ago
Page 1 of 17
Remote
£40,000 per year pro rata
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide?

ISWAN has recently reorganised the management of our helpline services and created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to recruit a second Helplines Operations Manager to ensure we have a management structure capable of coping with further growth.

As one of two Helplines Operations Managers, you will be responsible for managing the day-to-day operations of ISWAN’s helplines to ensure our services provide accurate information, appropriate advice, and comprehensive support to seafarers and their families.  

You will manage the development of Salesforce and be familiar with Salesforce reporting, particularly using advanced tools like Power BI and Tableau. You will be confident liaising with our IT support service on system issues and developments. 

We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled contact centre operations and best practice as well as delivering user and client service improvements.

You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a full-time role (35 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. The role is fully remote and we are flexible about where you are based but you will be working with staff across the UK, India and the Philippines so you will need to be a great team player.

Application resources
Posted by
International Seafarers' Welfare and Assistance Network View profile Organisation type Registered Charity Company size 21 - 50

Improving the lives of seafarers and their families with services, resources, strategies and advocacy

shutterstock_1217139844 (medium).jpgIMO Women in Maritime - Crew working for Chelsea Logistics, Philippines.jpgshutterstock_2245161079 (medium).jpg52607431584_8e43512592_o (compressed).jpg
Posted on: 28 November 2025
Closing date: 19 December 2025 at 13:34
Tags: Customer Service, Operations, Data Analysis, Helpline, Mental Health, Modern Slavery / Human Trafficking, Wellbeing

The client requests no contact from agencies or media sales.