Welfare benefits lead jobs in tower hamlets, greater london
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and inspiring leader and adviser to join our Information and Advice Service and lead our wonderful advice team. Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. Our Information and Advice Service aims to improve the quality of life of older people and their carers through the provision of independent advice and support.
Purpose of the role:
· To lead and manage a team (staff and volunteers) to deliver an outstanding information and advice service to older Wandsworth residents and to retain our professional accreditations.
· To support older people with high levels of income deprivation and health inequality to successfully identify and access benefits, health and social care, and other services, such as scams awareness, as needed.
Our mission is to help older people to age well in Wandsworth.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
A great opportunity for you to join our small, friendly team and make a real difference to people’s lives by:
Coordinating and bringing together the day-to-day planning, monitoring and tracking of assigned workstreams, to report as per SCIE’s agreed Governance process for the DHSC Programme.
With a proven ability to draw on and shape, sustain and lead on Programme Management you will coordinate activity that requires collaboration with a range of different stakeholders, creating appropriately robust but flexible processes and structures.
Working closely with responsible Programme Head and Programme Director to support a proactive approach to organisation, problem-solving and innovation.
What we are looking for:
Example as below
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Understanding of project and budget reporting, with the ability to prioritise effectively.
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Ability to build positive relationships with colleagues and external partners.
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Good oral and written communication skills.
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Strong planner with good attention to detail, communication, time management and analytical skills.
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Proven ability to analyse qualitative and quantitative data to report on variances in performance of KPIs.
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A proactive approach to organisation, problem-solving and innovation.
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Commitment to equity, diversity, and inclusion
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Understanding of Social Care Practice
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Experience of leading programmes
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Experience of leading teams
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Experience of using ICT effectively
What we offer in return:
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service. Benefits of working for SCIE can be found here Work for the Social Care Institute for Excellence - SCIE
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you driven by a passion for sustainability and community wellbeing? Join us as the Service Manager for Sustainable Food Response at Manor Gardens Welfare Trust, where you will spearhead innovative initiatives to combat food insecurity in Islington. This is your chance to lead a vibrant and impactful food partnership that brings together over 200 local organizations, creating real change in one of London’s most diverse boroughs.
As the strategic leader of Islington's sustainable food initiatives, you will have the opportunity to shape the future of food security by transitioning from traditional food bank models to dignified, sustainable solutions. Your role will involve leading key projects like the Cally Road Surplus Food Café, fostering vital partnerships, and engaging with the community to promote healthy, accessible, and environmentally-friendly food practices.
This is not just a job—it's a mission to build a resilient, sustainable food system. If you are a creative problem-solver with a strong background in community development and a passion for food sustainability, we want you to join our team and make a lasting impact.
Key Benefits:
- Impactful Role: Lead and innovate within a dynamic charity known for its community-driven approach.
- Flexible Working: Enjoy a balance of on-site and hybrid working arrangements.
- Professional Growth: Take on a leadership role with the potential to shape food security strategies at a borough-wide level.
Are you driven by a passion for sustainability and community wellbeing? Join us as the Service Manager for Sustainable Food Response at Manor Gardens Welfare Trust, where you will spearhead innovative initiatives to combat food insecurity in Islington. This is your chance to lead a vibrant and impactful food partnership that brings together over 200 local organizations, creating real change in one of London’s most diverse boroughs.
As the strategic leader of Islington's sustainable food initiatives, you will have the opportunity to shape the future of food security by transitioning from traditional food bank models to dignified, sustainable solutions. Your role will involve leading key projects like the Cally Road Surplus Food Café, fostering vital partnerships, and engaging with the community to promote healthy, accessible, and environmentally-friendly food practices.
This is not just a job—it's a mission to build a resilient, sustainable food system. If you are a creative problem-solver with a strong background in community development and a passion for food sustainability, we want you to join our team and make a lasting impact.
Key Benefits:
Impactful Role: Lead and innovate within a dynamic charity known for its community-driven approach.
Flexible Working: Enjoy a balance of on-site and hybrid working arrangements.
Professional Growth: Take on a leadership role with the potential to shape food security strategies at a borough-wide level.Who We’re Looking For: We are seeking an individual with strong strategic leadership skills, experience in community engagement, and a deep commitment to sustainability. If you have the ability to manage complex projects, foster partnerships, and drive innovative solutions to food insecurity, you’ll find this role deeply rewarding.
Join us in making a difference—apply today to become a key player in the fight against food insecurity in Islington!
Who We’re Looking For: We are seeking an individual with strong strategic leadership skills, experience in community engagement, and a deep commitment to sustainability. If you have the ability to manage complex projects, foster partnerships, and drive innovative solutions to food insecurity, you’ll find this role deeply rewarding.
Join us in making a difference—apply today to become a key player in the fight against food insecurity in Islington!
Please apply by letting us know why you are interested in the role and how you meet the person specification criteria in a Cover Letter of no longer than 2 pages.
The client requests no contact from agencies or media sales.
We are currently seeking a HR Business Partner to join us at Battersea. This role business partners with our Operations, Intake & Rehoming, Volunteering, Animal Welfare and Clinic teams. The postholder will build collaborative relationships with leaders and managers to drive change and create positive impact for teams and individuals through a range of people practices and interventions.
The role of the HRBP is to critically question information and evaluate it to make judgements and decisions that mitigate people risks. We are looking for someone to consistently role model professional principles, behaviours and values, collaborating with colleagues and providing insights and guidance to co-create solutions that help business areas to achieve their plans and positively impact on the employee experience.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 23rd May 2025
Interview date(s): w/c 2nd June 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Citizens Advice Richmond as an Financial Resilience Navigator
Citizens Advice Richmond is launching an exciting new project and seeks a passionate Financial Resilience Navigator to join our team. This rewarding role involves providing holistic support to vulnerable households across the Richmond Borough, helping them achieve greater financial sustainability.
You will serve as a single point of contact, assisting clients with welfare benefits, income maximization, debt management, housing, and related issues. This role emphasizes connection, compassion, and coordination, requiring collaboration with various organizations and council services to ensure comprehensive client support. Key responsibilities include client advocacy, community outreach, case management, and stakeholder collaboration.
For more information and how to apply please see the job pack attached.
Start Date: Immediate Start
Deadline: Rolling – as soon as the position is filled
In your cover letter, please clearly outline how your experience and skills align with the key requirements outlined in the job description for the Navigator role
Permanent, Part Time (4 day week)
Circa £40,000 (pro rata) plus competitive benefits
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are seeking a compassionate and highly organised individual to work within the Welfare Benefits Team. You will be required to undertake welfare benefit checks and provide tailored advice on missing benefit entitlements and on wider income maximisation areas. You will also be required to provide advocacy and representation at appeal tribunals and with challenging more complex benefit decisions.
The successful candidate will need to have experience of providing welfare benefits advice with skills in advocacy, negotiation and communication. They will be an articulate communicator with excellent IT skills suited to working in a paperless environment. You must be able to demonstrate an ability to relate to people of all ages especially older beneficiaries, in a manner which is conducive to relieving stresses and concerns by giving sound and impartial information, guidance and assistance.
The role will be office based at our London HQ, currently with hybrid working of 2 days in the office and 2 days working from home. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Wednesday 21st May 2025, 5.00pm. A test will be held w/c 26th May 2025 and interviews will take place w/c 2nd June 2025.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Standard DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a real difference in the lives of D/deaf & disabled people in Islington.
At Disability Action in Islington (DAII), we are a user-led Deaf and Disabled People’s Organisation providing free, independent advice and advocacy. Our work is rooted in the social model of disability and focused on empowering people to overcome barriers, access their rights, and live independently.
We are looking for a compassionate and skilled Advice Worker to join our small, committed team. You’ll support disabled residents with advice and advocacy on key issues such as welfare benefits, housing, health, and social care—helping people navigate complex systems and secure the support they’re entitled to.
What you'll do
- Provide one-to-one advice and casework on a range of social welfare issues
- Support clients with applications, reviews, and appeals
- Advocate on their behalf with agencies such as the DWP, housing providers, and the council
- Keep clear case records and contribute to service improvement
- Work closely with the Advice Services Coordinator and wider team
What you'll bring
- At least 1 year’s experience in advice, advocacy or support work
- Knowledge of welfare rights, housing, social care, and health systems
- Excellent communication and case management skills
- A client-centred, trauma-informed, relational and inclusive approach
- Confidence working with people facing complex and multiple barriers
Why work with us?
- Be part of a values-led, user-led organisation rooted in community
- Deliver life-changing support in a role where your work is truly valued
- Join a collaborative, supportive team with a strong sense of purpose
To apply, please send your a short cover letter explaining your interest and suitability for
the role and your CV
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.
The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.
Advice Work
- Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
- Support outreach or community engagement activities as needed.
- Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
- Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
- Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
- Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
- Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
- Enable and support guests to act for themselves, wherever appropriate.
- Monitor the progression of all cases to the point of resolution.
- Conduct follow-up calls with guests where needed and track outcomes
- Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
- Provide advice to the General Advice Service as and when required
Case Management
- Manage own caseload and work independently to support guests
- Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
- Support with developing case studies and gathering guest feedback
- Collect statistical information as requested for reporting purposes.
- Feed into the development of monitoring reports for funders and other stakeholders
Other Responsibilities
- Maintain and update the charity’s record of referral and signposting agencies;
- Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
- Keep informed of new and changing legislation relevant to the post, and of local issues and policies
- Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
- Take part in supervisions, personal development training, team meetings and appraisals
- Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) by email to Admin, and complete our Equal
Opportunities Form found on our website.
Note: Applications without a tailored covering letter will not be considered.
In your Cover Letter please respond to the following questions;
Why are you interested in working as an General Advice Officer at Sufra, and how do your values align with our mission?
What experience do you have providing advice or support to individuals facing hardship?
How do you approach complex or challenging situations when supporting advice guests? Describe how you break these situations down and help guests understand their options and next steps.
The client requests no contact from agencies or media sales.
Senior Housing & Welfare Advice Worker’s post
The Manna Day Centre is a drop-in Centre for homeless and vulnerably housed single men and women. It is run by a team of project workers, under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to service users 7 days a week, 8.30am– 1.30pm. The working week for this post is Monday to Friday, 9.00am to 4.00pm each day.
The Senior Housing & Welfare Advice Worker must have a commitment to homeless people, which includes acceptance and respect. Responsibilities are shared among the team according to needs, skills and aptitudes. The annual salary is negotiable (depending on your experience) ranging from £33,775 to £41,359. Benefits include a pension scheme, travel loans and 25 days annual leave (plus time in lieu of bank holidays worked).
Those applying for this post should have:
Ability to manage a team
Housing & welfare advice experience
Experience of undertaking housing & welfare casework
Ability to prioritise and manage a busy caseload.
Experience of working with homeless & vulnerably housed people.
The closing date for applications for this post is Sunday 8th June 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Advice Services Manager
Responsible to: Operations Manager
Hours: 35 hours per week
Salary: £36,000 - £42,000 FT (depending on experience and qualifications)
Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP) + other locations if required
Contract: Permanent (subject to continuation of funding)
Please Note: DBS check will be required
JOB OVERVIEW
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone already working in an advice role and looking to take the next step in their career to join the Brent Irish Advisory Service (BIAS) as Advice Services Manager.
The Advice Services Manager will take the lead on BIAS’s day-to-day advice services, managing a small team of welfare and housing advice specialists to ensure that we provide the highest-quality service to our clients. You will need to have experience of delivering front-line benefits and/or housing advice, strong people skills and the ability to build good working relationships with staff and clients, along with excellent organisational abilities to ensure that casework and projects are delivered on time.
In 2025, BIAS is expanding its successful Brent-based welfare and housing advice service into Haringey borough. The Advice Services Manager will work closely with the Operations Manager to build and develop the new advice service in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal client base.
This role will also involve working with the leadership team to help identify areas for future development and support grant applications and reporting, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.
If you are an experienced advice specialist and are looking to step up but don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.
KEY WORK AREAS AND MAIN DUTIES
Staff management
- Managing a small advice team, ensuring the quality of the advice provided.
- Providing support, supervision and training to staff on the delivery of advice services, ensuring that appropriate advice is provided and casework deadlines are met.
- Ensuring good teamwork and lines of communication between staff and partner organisations.
- Creating a positive working environment in which equity and diversity are promoted and staff can do their best.
Quality and service delivery
- Leading the welfare advice services in both Brent and Haringey boroughs, and contributing to further expansion.
- Maintaining a small personal caseload (approximately one to two days’ work per week).
- Working with the Operations Manager to ensure that BIAS complies with Advice Quality Standard (AQS) requirements.
- Leading on monitoring service delivery, recording outcomes and ensuring efficient allocation of resources.
- Managing all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.
Operational support
- Working with the leadership team as required on operational matters, including planning, strategy for future development and grant applications and reporting.
These are the basic duties required of the Advice Services Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.
Candidates must be eligible to work in the UK. This role will be based in our advice offices in Willesden and Haringey[1] but there may be some options for flexible working (i.e. one or two days per week).
ABOUT BIAS
BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.
HOW TO APPLY
To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role (detailed in the PDF job description), with supporting examples.
The deadline for applications is 6th June 2025 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
[1] BIAS is currently running its Haringey advice services from the Hornsey Vale Community Centre, with plans to establish a permanent office in Haringey later in 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a meaningful difference to the lives of D/deaf and disabled people in Islington.
Disability Action in Islington (DAII) is a local, user-led Deaf and Disabled People’s Organisation (DDPO) supporting disabled residents to live independently, access their rights, and thrive. Our advice and advocacy services are free, trauma-informed, and rooted in the social model of disability.
We are looking for a dedicated and experienced Information & Advice Services Coordinator to lead the delivery of our community advice service. This role is ideal for someone who brings both frontline advice experience and the confidence to support a small team working with people facing multiple barriers.
You’ll play a key role in shaping how we deliver rights-based support across welfare benefits, housing, health and social care — and help us prepare for Advice Quality Standard (AQS) accreditation.
About the Role
As Information & Advice Services Coordinator, you will:
- Co-ordinate the day-to-day delivery of DAII’s advice and information service
- Provide direct support to clients with complex or ongoing needs
- Support colleagues and volunteers in dealing with multi-issue casework
- Ensure records are kept accurately and support monitoring and reporting
- Build partnerships with statutory and voluntary services to provide joined-up support
- Lead on quality assurance work as we prepare for AQS accreditation
- Contribute to a positive team culture rooted in reflection, care, and inclusion
Who We’re Looking
For This is a hands-on role for someone who is organised, empathetic, and committed to justice and inclusion. You’ll need to balance coordination with frontline delivery, while supporting others to grow.
Essential:
- At least 18 months’ experience in advice, advocacy or support work
- Knowledge of key issues affecting disabled people, including welfare rights, housing, and social care
- Excellent digital and administrative skills, including using case management systems
- Experience working with people with complex needs and navigating multi-agency support
- Excellent written and verbal communication skills
- Commitment to the values of equality, inclusion, and the social model of disability
Desirable:
- A relevant qualification (e.g. Level 3 in Advice and Guidance) or lived experience
- Experience supporting or coordinating a small team or service
- Familiarity with AdvicePro or similar systems
- Understanding of trauma-informed and person-centred approaches
What We Offer
- A supportive, values-led working environment
- The chance to shape and improve an essential community service
- A small, dedicated team where your voice and will make a difference
- Training and development opportunities
- A work culture rooted in trust and wellbeing
- Employee Assistance programme
- Employee Discount Scheme
To apply, please send your a short cover letter explaining your interest and suitability for
the role and your CV
The client requests no contact from agencies or media sales.
Programmes Lead (Maternity Cover)
Salary: £31,625 - £34,106 pro-rata (depending on experience)
Contract: 12 months fixed-term contract (Maternity Cover- might be potentially extended)
Start Date: Date to be agreed (potentially July)
Location: This is currently a blended-working role with two in-office days (Tuesday-Thursday) during term time and the flexibility to work from home during school holidays. Occasional travel to schools and events will be required.
We are currently based at Resource for London near Holloway Road station, however, our office will be moving to another location in London in the coming months.
Working Pattern: 37.5 hours per week. Our core hours are 09:30 - 16:00 from Monday to Friday.
Benefits of working for Challenge Partners
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Work-life balance
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Annual leave
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Employer pension contributions
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Health and wellbeing support
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Training and development
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Family-friendly policies
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Connection and celebration
About the role
The Programmes Lead will play a key role in leading and implementing the delivery of a range of programmes which at present includes Growing the Top, the SEND Developmental Peer Review and the Trust Leaders’ Network (subject to change based on organisational need).
Established in 2011, Challenge Partners is a well-respected nationwide network of practitioners who engage in hard-edged collaboration and mutual accountability to ensure every school community can benefit from the combined wisdom of the education system.
The Programmes Lead will build and manage relationships with a wide range of stakeholders and hold responsibility for the quality and consistency of school leaders’ experience of the programmes. They will work closely with the Programmes Manager and Partnership Coordinators to ensure excellent delivery.
Key Responsibilities
Reporting to the Programmes Manager the Programme Lead will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:
Programme Delivery and Development
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Lead on the operational delivery of programmes: Growing the Top, the SEND Developmental Peer Review and the Trust Leaders’ Network
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Manage key stakeholder relationships with programme participants and facilitators
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Manage correspondence involved in programme delivery, including responding to daily queries and setting up automated processes
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Monitor visit day/event quality and delivery, including dealing with and escalating issues to ensure positive solutions are reached
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Monitor risks and mitigate/escalate as appropriate
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Monitor programme spending and signing off invoices within agreed budgets, as directed by the Programmes Manager
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Work with the Programmes Manager on the development of strategies to support efficiency and scale the delivery of programmes, including and not limited to the engagement of new technologies, processes and ways of working
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Lead on the implementation of new strategies for delivery in your areas of responsibility with Partnership Coordinators
Data Management and Systems
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Ensure programme data is accurately recorded on Salesforce (our CRM system) and work closely with the digital team to improve systems and processes
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Responsibility for ongoing monitoring of programme delivery feedback data to ensure quality and oversee escalation of issues if/when they arise
Event Planning and Organisation
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Lead on the planning, logistics and delivery of in-person and virtual programme events, working closely with the Programmes Manager and Executive Sponsors to agree event design
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Liaise with speakers, venues and suppliers to ensure high quality delivery of events
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Coordinate the team effectively to ensure excellent event delivery
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Work closely with the marketing team to create a social media plan to showcase programme events
Matrix Management
At Challenge Partners, we work in a matrix structure which means that individuals collaborate across different work streams and are, at times, task managed by colleagues who are not their direct line manager
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Provide consistent and high quality task management to all Partnership Coordinators involved in the delivery of these programmes
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Collaborate effectively with other task managers, line managers and teams to support Partnership Coordinators to provide excellent delivery across all Challenge Partners activities and meet key organisational priorities
Person Specification
Specific skills and attitudes we are looking for in an applicant are as follows:
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As one of our cadre of leads, you will be a role model for our values at all times and a cultural lead within the team.
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Strong project management and organisational skills (a ‘completer-finisher’).
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Ability to prioritise effectively to meet competing demands and work under pressure, through excellent organisation and time management.
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Outstanding attention to detail, and pride in your work.
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Excellent written and oral communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.
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Positivity, optimism and agility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability.
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High computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system) would be an advantage
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A willingness to learn and give and receive feedback
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A passion for education, and a desire to make a difference
How to apply
Please submit your application on BeApplied by 10am on Thursday 22nd May 2025. You will be asked to upload your CV and answer five competency and scenario-based application questions.
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First round of interviews (remote)- 29th & 30th May 2025
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Second round of interviews (face-to-face)- 10th June 2025
A note on AI
At Challenge Partners, we are committed to a fair and inclusive recruitment process. We don’t use Artificial Intelligence (AI) for recruitment - applications are reviewed by members of the team and we use blind shortlisting to mitigate potential bias and ensure all candidates are considered on merit.
Whilst we recognise that AI can be a useful tool for tasks like proofreading, we encourage you to share genuine examples from your own experience so we can better understand your unique skills and perspective. Authenticity is important to us and we want to hear your voice throughout the application process.
DEI Statement
Challenge Partners is committed to further enhancing diversity, equity and inclusion within our team and we welcome applications from all suitably qualified persons regardless of their race, gender, sex, disability, religion/belief, sexual orientation or age.
Safeguarding Statement
Challenge Partners is committed to safeguarding and promoting the welfare of children, beneficiaries and staff. We expect all employees, consultants and volunteers to share this commitment. All offers of employment or contracts with us are subject to a satisfactory DBS check and references.
No agencies please.
The client requests no contact from agencies or media sales.
Job Title: Refuge Worker
Location: This is an on-site role, located within the London Borough of Hillingdon, there may be a requirement to occasionally work in the London Borough of Hounslow.
Salary: £28,857.12 per annum, including London weighting allowance if applicable
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 30 May 2025
Interview dates: 6, 9 and 10 June 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
YOUTH DEVELOPMENT LEAD (OASIS ASHBURTON PARK)
FULL-TIME, 40 HOURS PER WEEK
SALARY: £33,422 per annum
LOCATION: CROYDON
PROJECT: 100 YEARS OF ASHBURTON PARK
Want to make your community and local park a better place?
Will you support young people to recognise and reach their potential?
Are you passionate about how education and youth work can work alongside each other to make a positive impact on young people’s lives?
Want to be part of a supportive, dynamic, fun & quality team?
Oasis Ashburton Park are now in a position to employ an experienced Youth Development Lead to work alongside wider team in Croydon. The role will be focussed on the Ashburton Park area (surrounding Oasis Academies; Arena, Shirley Park and Ryeland’s) working closely with the academies as part of Oasis Ashburton Park and the ‘100 Years of Ashburton Park’ Project funded by The Heritage Lottery Fund.
As a Youth Development Lead you will;
- Develop and oversee a Youth Advisory Panel to ensure that youth voice is central to the design of our Youth Engagement Programme and the 360 Youth Centre.
- Develop and oversee the Youth Engagement Programme as part of the ‘100 years of Ashburton Park Project’ including a range of activities in and nearby to Ashburton Park, including after school drop-in’s, evening sessions, group work and one-one mentoring.
- Support the development and engagement of young people in a Food Growing Enterprise based at Ashburton Lodge.
- Work closely with Croydon Council and other partners to support young people to engage with a wide range of programmes and activities that are part of the ‘100 years of Ashburton Park Project’.
- Deliver open access sessions, group and one to one interventions with young people including; half term, afterschool, evenings and residentials, using a planned youth work curriculum.
- Line manage youth workers, sessional youth workers and youth volunteers to plan, deliver and evaluate youth work termly.
- Contribute to the development of youth work across the area and lead on specific areas of work on behalf of the team.
Amongst other requirements, the successful post holder must have:
· Relevant experience OR qualification in Youth & Community (JNC), Social Work (QSW) or SEND.
· Proven experience working with young people ‘at risk’.
· Reliability, with a flexible approach to changes and able to work unsociable hours.
· Experience of project and/or people management
As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution.
- A generous holiday allowance and training opportunities.
- A supportive, friendly work environment, with flexible working arrangements.
If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role. Please visit the Oasis Chartiy Jobs website for further information.
Completed applications should be returned by 5pm 23rd May
Round one Interviews will take place on W/C 2nd June
Round two interviews will take place on W/C 9th June
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application, please let us know.
Oasis is a multi-national charity supporting young people and their families in 10 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
We are seeking a driven and dedicated Lead Community Advice Worker to join our community advocacy and advice service centred on the community that gathers in Gillett Square in Dalston, Hackney. This is an opportunity to make a real impact on the lives of people facing complex challenges, including poverty, homelessness, poor mental and physical health, disability, and racism and discrimination.
About Side by Side
Our Side by Side service has developed through several years of outreach on Gillett Square in Dalston. Recognising that many in the community that gathers there face severe disadvantages on multiple levels yet rarely seek support, we set about getting to know people, listening to their stories, and slowly building trust whilst offering practical help, advice and support. Now, our community advice workers are considered part of the community themselves and without hesitation, people refer themselves and their friends, neighbours and families to us for support.
The Role
As our Lead Community Advice Worker, you will provide holistic advice, advocacy, and practical support to people connected to the marginalised and excluded Gillett Square community in Dalston. You will help them access essential services, navigate welfare benefits and housing issues, and challenge decisions they believe are unjust. You will also provide guidance and supervision to one Community Advice Worker. This role involves occasional outreach in Gillett Square and through home visits.
The role is offered on a part-time, 4 day week basis (0.8 FTE) with a salary of £36,050 pro rata per annum.
We are looking for someone with:
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Experience in supporting people with complex lives who face multiple disadvantages and social exclusion.
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A proven ability to build trust and positive relationships with individuals who may be distrustful of services.
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A strong understanding of social justice and a commitment to working side by side with people in a way that empowers them to claim their rights.
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Knowledge of welfare rights and housing regulations.
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Excellent communication and advocacy skills.
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An understanding of the effects of racial discrimination and the ability to work effectively with diverse communities.
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Leadership skills and the ability to drive the service forward with service users’ needs at the forefront.
If you are passionate about social justice and meet the requirements, we encourage you to apply or get in touch to arrange an informal chat about the role.
The client requests no contact from agencies or media sales.