Welfare officer jobs

We are seeking an employment law adviser to fill the post of National Officer Employment Law. As a professionally qualified Solicitor or Legal Executive with 2 years post-qualified experience you will lead our legal team and provide professional legal advice on employment law matters. The National Officer Employment Law role is pivotal in supporting our Senior Management Team, staff, and members, ensuring that our legal services are effective and aligned with the union's objectives of building union power.

Salary and Location

• Band 5, London Spine points 21-17 or Regional Spine points 23-19
• London Starting salary: £63,279 p.a. rising to £72,098 p.a. or Regional Starting salary: £58,877 p.a. rising to £67,689 in annual increments
• London or Region

Successful candidates for the National Officer Employment Law will be able to demonstrate:

• Proven experience in employment law and legal management.
• Strong leadership and people management skills.
• Excellent communication and negotiation abilities.
• Commitment to promoting equality and diversity in the workplace.
• Ability to work collaboratively and manage complex legal issues.

The main duties of the National Officer Employment Law role include:

• Delivering expert legal guidance and representation on employment law issues.
• Conducting legal research, drafting claims, and other legal documents.
• Managing a team of legal professionals, overseeing casework management and ensuring alignment with the union's strategic goals.

You will be committed to developing your team, through training, appraisal and the use of technology and you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential for the National Officer Employment Law role.

Closing date: at 12 midday on Friday 13 June 2025

Interviews will be held by Zoom: Wednesday 2 July 2025

Selected applicants may be invited to a second interview on Friday 4 July 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: NATIONAL OFFICER EMPLOYMENT LAW

Ref: 0325

Grade: Band 5, London or Region

Salary:

London Spine points 21-17

London Starting salary £63,279 p.a. rising to £72,098 p.a.

Regional Spine points 23 -19

Regional Spine points £58,877 p.a. rising to £67,689 p.a.

Location: London/Region

Purpose of the job:

To lead on and deliver professional legal advice, guidance, and representation on employment law matters to the Senior Management Team, Staff, NEC and members.

To undertake a management role with direct responsibility for two Legal & Employment Rights Managers (Senior Paralegals).

Responsible to: Band 6, Head of Legal & Equality

Responsible for: Band 4 Legal & Employment Rights Managers (Senior Paralegals /Junior Lawyers)

Contacts

External:

PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media.

Internal:

PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments.

Main duties and responsibilities

1.Key areas

• Conduct legal research into past cases and documents
• Draft and prepare claims or other legal documents
• Provide legal advice to SMT, NEC, members
• Negotiate settlements on behalf of PCS members
• Keep up to date with new developments in employment legislation
• Provide employment law briefings to PCS staff about changes in employment legislation
• Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights
• Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics
• Contribute to the development of the Unions policy objectives including the PCS planning process
• Provide leadership in delivering the unions Legal and Employment Rights strategy
• Provide support and have direct involvement through the National Management Team (NMT) in the unions bargaining, organising, campaigning, equality, learning and digital agendas
• Manage people and resources in the Legal and Employment Rights Unit
• Provide advice to relevant committees including the preparation and presentation of reports
• Monitor and report on issues and initiatives as requested
• Provide input into budgetary processes including bid preparation, monitoring and control where relevant

2.People Management

• Manage work allocation and workflow, future planning and support for officer team/line manager
• Motivate and manage individuals and the team as a whole to provide a high standard of service
• Check work standards and maintain consistent quality of delegated tasks
• Seek to continuously improve the effectiveness and efficiency of the team
• Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
• Proactively promote diversity in line with the wider PCS approach
• Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
• Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with Line Manager
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Work effectively with lay officials
• Deputise for Line Manager when required

3.Communication

• Ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements
• Draft complex communications including briefs and reports
• Communicate with members by producing circulars and briefings, and by addressing meetings and conferences etc
• As necessary, represent PCS and liaise with outside bodies

4.Casework Management

• Advise in the handling of personal casework
• Liaise with Solicitors, internal and external bodies on the handling of personal casework
• Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc.
• Maintain and improve own knowledge of the developments in employment law and practice

5.Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

6.Equality

• Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination

7.General

• Participate and input information into PCS planning and budgeting processes
• At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
• Take due and reasonable care of self and others in respect of health and safety at work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)

Person Specification: NATIONAL OFFICER EMPLOYMENT LAW

Ref: 0325

Date: May 2025

Location: London/Region

ESSENTIAL FACTORS

QUALIFICATIONS

• Qualified Solicitor/Legal Executive with 2 years post-qualified experience

EXPERIENCE

• Proven experience in employment law and legal management, including advocacy and representation
• People management including induction, work allocation, appraisal and conduct
• Leading committees and teams
• Industrial relations and negotiations
• High level project management, problem solving and decision making

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Understanding of the political processes in the UK and the role and work of trade unions
• Budget monitoring and control processes
• Employment rights, equality legislation, discrimination law and working practices
• Impact and use of Digital and IT applications in a trade union

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to negotiate and form effective working relationships internally and externally
• Ability to work collaboratively and manage complex legal issues
• Ability to identify and set standards and priorities
• Ability to provide strategic and policy implementation advice and guidance

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Are you a digital native with a passion for animal welfare? Join our Marketing team and help drive our mission to help animals in need.

What you’ll be doing!

• Manage and deliver digital communications and marketing across the charity, including website, social media and e-marketing.
• Develop and deliver a digital strategy to increase fundraising, awareness and support for Raystede.
• E-marketing through creation of e-newsletters and supporting e-commerce.
• Manage Raystede’s Google Adwords, SEO, PPC and all digital advertising.
• Act as a point of expertise and support for the digital marketing function for the whole charity and build relationships across all teams.

You’re the person we’re looking for if you are:

• Creative and well-organised with experience in digital communications and marketing.
• An excellent project manager who can co-ordinate various campaigns and projects at the same time.
• Have expertise in email marketing.
• Can generate, edit, publish and share exciting and compelling content to support Raystede’s work.
• Have analytical skills for monitoring and evaluating digital activity and campaigns
• Have a great eye for detail and design, copywriting and proofreading skills.
• Can build good relationships with influencers, agencies and suppliers.
• And, of course, have a love for animals and a passion to raise awareness of the importance of their care and welfare.
   

Interviews will be held on Thursday 03 July 2025

YMCA Lincolnshire is seeking a dynamic, compassionate and strategic Chief Executive to lead our organisation into its next chapter.

With a proud legacy of supporting vulnerable individuals and empowering communities, we are looking for a CEO who will bring both vision and action to enhance our impact and ensure our sustainability.

As CEO, you will be the driving force behind YMCA Lincolnshire’s mission—providing inclusive services rooted in Christian values to those who need it most.

Reporting to the Board of Trustees, you will shape and implement our strategic direction, lead a dedicated team, and ensure operational excellence across our services.

You’ll be the public face of the organisation, forging strong relationships across local, regional, and national networks—including across the YMCA federation and with YMCA England & Wales—and championing the voices of those we serve.

This is a rare opportunity to make a lasting impact on the lives of people across Lincolnshire.

If you’re ready to lead with heart, purpose and clarity—apply now and help shape a stronger, more inclusive future for our communities.

Trauma Treatment International (TTI) is a registered charity in the UK. We focus on providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent the impact of trauma.

This is an exciting time for the charity, as we move into our next phase of development. We are now seeking a new Chief Executive Officer to lead us in the implementation of our Strategy 2025-2030 and our vision for change.

The CEO role is a highly rewarding one, offering the opportunity to join and lead our small, yet experienced and impactful team. The post offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.

This is a remote working role, with attendance at events or locations as required throughout the year. We offer a permanent employment contract and are looking for a minimum time commitment of 3 days per week – we are open to consider other flexible arrangements or up to 80% hours (within budget); Salary is based on full-time equivalent of £75,000pa. Opportunity for increase with securing of successful financial growth.

Key Areas of Responsibility include:

Leadership:

• Embedding and implementing through the team our 2025-2023 Strategy;
• Providing charity expertise and governance oversight;
• Providing leadership to the remote team following trauma-informed principles;
• Building organisational sustainability through existing donor relationship management and appropriate diversification in fundraising/income generation/donor relationships;
• Building strategic partnerships and alliances.

Strategy

• Provide leadership and direction, reporting to the Board of Directors, on all aspects of the ongoing refinement and implementation of TTIs Strategy, Theory of Change and annual delivery plans;
• Lead a robust culture of evaluation of our impact.

Organisational and finance

• Oversee TTI’s operational and fiscal function and performance, ensuring best practice in all we do.

Stakeholder management

• Publicly represent the organisation, enhancing visibility, developing brand awareness, and demonstrating the impact and value delivered by TTI.
• Engage continuously with donors and funders to build strong relationships and seek new and diverse funding and investment partnerships. 

Key experience and attributes you will need to bring:

• Minimum six years’ experience at senior leadership/management level, ideally gained in non-profit organisation or other humanitarian setting.
•  Some prior experience of interacting with a Board of Directors.
• Experience of financial compliance including demonstrable experience of actively setting and managing budgets, preparing cashflow projections and working with financial reports – this experience is likely to have been gained over at least 3 years’ active, first-hand participation.
• Prior experience of working in a growth environment, ideally having gained involvement in income generation/fundraising.
• Experience working with external funders, partners, and collaborators
• Demonstrate clear understanding of Charity Code and governance obligations including Charity Commission requirements and charity law.
• Possess and demonstrate strong leadership experience and ability to lead with a coaching / mentoring/ trauma-informed style in order to maintain organisational culture, valuing the people of the organisation. 

What we can offer you:

• 33 days' annual leave, pro rata to reflect contractual hours (including bank holidays and three mandatory days over the Christmas period)
• 3% Employer Pension contribution
• Commitment to staff wellbeing as a trauma informed organisation
• Commitment to personal and professional development
• Flexible working to fit your personal circumstances
• Opportunity to lead the organisation and make your mark as the organisation grows

SAFEGUARDING and SAFER RECRUITMENT

TTI is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks for all roles within the organisation, and for our roles working directly with our beneficiaries, at an enhanced level.

Having a criminal record will not automatically exclude applicants. All employees are expected to have a knowledge and understanding of safeguarding and child protection procedures and to comply with and have a commitment to best safeguarding practice at all times, immediately reporting any concerns regarding Safeguarding and Child Protection or the protection of Vulnerable Adults to the Designated Safeguarding Lead and/or Deputy Designated Safeguarding Lead.

All offers are subject to satisfactory completion of the pre-employment screening process including disclosure checks, right to work and references.

How to apply

To apply for this position please submit a full CV and supporting statement of no more than one side of A4 outlining your suitability and motivation for the role.

Closing date: 5pm on June 30th 2025

Trauma Treatment International (TTI) is committed to supporting you with your application. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more.  We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact Jenny George. We can also arrange informal chats with the current CEO Quen Geuter upon request.

Communications Officer

Are you looking for an exciting opportunity to work for an organisation that makes a difference and values professionalism, flexibility, and a respectful and supportive work environment? 

If the answer is yes, then this is the role for you!

We are looking for a Communications Officer to join the team in Hove. This is a job share position for 3 days per week with one day overlapping with the other Communications Officer (ideally working from Wednesday to Friday).

Position: Communications Officer

Location: Hove/Hybrid

Salary: £24,172 per annum (pro-rata of FTE £40,288)

Hours: Part-time, 22.5 hours work per week (Flexi-time available)

Contract: Permanent

Closing Date: Sunday 20th July 2025

Interview Date: Hove on Thursday 31st July 2025

About the Role

The two Communications Officers will work closely and collaboratively to help deliver the diocesan strategy and tell the story of the diverse church communities in the Diocese.

This role will focus particularly on the development and delivery of digital media content including social media campaigns; planning, scripting and filming video content and managing social media channels.

What you’ll do:

• Create, coordinate and support imaginative communications campaigns to support the diocesan strategy
• Source, generate and publish content about the good news of the mission and ministry in the diocese through both traditional and digital media platforms
• Respond to media enquiries and provide communication and PR support
• Develop, manage and maintain the diocesan website as a key platform for the delivery of diocesan resources, news and information
• Provide training and support to parishes on communication best practice

As an employer, and as a Church House team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.

About You

Our ideal candidate will have:

• Proven experience of delivering communication campaigns
• Experience of providing PR and media support
• The ability to create, develop and edit content for a range of platforms and in particular digital channels
• The ability to manage social media and website platforms
• A collaborative approach to working

We’d love to see examples of your digital media work, so please include links or examples of this on your CV when you apply.

For further information please see the job description and person specification on the application page.

About the Organisation

The vision of the Diocese is to help people within the Diocese to know, love and follow Jesus. Based in Hove and serving the people of the Sussex across more than 360 parishes and 155 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

What’s on offer:

• One of the core values is flexibility. The Diocese offer flexi-time and the opportunity to apply to use the DBF’s remote working policy to work from home for part of the week.
• A 0.6 pro- rata equivalent of 28 days of annual leave, plus bank holidays and two privilege days per year.
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
• Free parking, and the ride to work scheme and development opportunities

The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.

This post will involve travelling around the Diocese, some evening work and occasional work at weekends. 

Other roles you may have experience of could include Communications, Marketing, Marketing and Communications, PR, Media, Communications Officer, Marketing Officer, Marketing and Communications Officer, PR Officer, Media Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At Ambitious about Autism, we're currently looking for a Web and Digital Marketing Officer to join our team on a 12 month contract.

Are you passionate about using digital tools to make a real difference? Do you want your skills to directly support autistic children and young people? Join Ambitious about Autism as our Web and Digital Marketing Officer and help deliver innovative, high-impact digital communications.

In this varied and hands-on role, you'll support the execution of our digital strategy across websites, email and digital presence. Working closely with the Senior Brand and Marketing Manager, you'll run digital campaigns, manage our websites and email marketing, and create compelling content that brings our work to life. You'll also lead email marketing planning and content, using analytics to inform and evolve our approach.

This role is ideal for someone with a strong grounding in digital marketing – you'll have experience in using CMS platforms (Drupal or similar), and developing content across digital formats. You'll also be confident using tools like CRM and Mailchimp, SEO, PPC, and performance analytics.

We're looking for someone who has:

• Experience of managing online communication platforms
• Proven experience of implementing digital strategies
• Writing experience including writing for web and social media
• Experience of managing websites and using content management systems (e.g. Drupal) and experience of using email marketing platforms such as MailChimp

We're looking for a creative, proactive, and organised communicator who thrives in a collaborative environment. You'll need a keen eye for detail, a love of storytelling, and a genuine commitment to improving outcomes for autistic young people.

At Ambitious about Autism, we put children and young people at the heart of everything we do. We value difference, invest in our people, and create personalised, meaningful solutions. If this sounds like you, we'd love to hear from you.

If you would like more information about the role or would like an informal, confidential discussion please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Hybrid: Turn2us London Hub (Farringdon) & homeworking

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

At Turn2us, we know that strong, data-led digital campaigns will take our work to the next level. Whether that’s helping new audiences find our tools and information or generating income so we can offer even more support.

Straddling the worlds of communications and fundraising, the role will lead on digital content planning, performance analysis, and brand visibility, ensuring the organisation is agile in responding to emerging trends and opportunities. 

A key focus for this role will also be partnerships. We know that to extend our own reach as an organisation, we can’t work alone. If we’re going to grow, we need to be working with other organisations in our space, as well as influencers who can use their platforms to expand our reach.

This role will sit within our friendly, passionate Brand and Communications team, but will have a strong link to our expert Supporter Engagement team.

In terms of experience, we’re looking for a creative and analytical digital communications professional with experience in accessible content creation; campaign planning and evaluation; and working closely with cross-organisational teams to optimise content. If that sounds like you, we’d love to hear from you.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 11:59pm,13th July 2025

Interview date: 24/25 July for first interviews, 31 July for second interviews

Membership & Engagement Officer 

Salary: £31,716 per annum to £33,322 per annum (plus up to £4,677 regional weighting allowance) – based on scale point 24 – 26 on AUK’s pay scale 

Location: Predominantly Home-based with a need to work from the London office on an ad-hoc basis. 

Hours: Permanent / Full Time (Mon-Fri) – 35 hours per week.

Interview: w/c 30th June 2025 

Benefits include: 20 days annual leave (increasing annual to a maximum of 25 days), 3 days Christmas/New Year leave, home working allowance 

About Us: 

AdviceUK is a small, growing charity working to improve the lives of people in need of advice through the support it gives to its members. 

We currently have over 700 members, who have supported 1.7m people with free advice on a diverse range of issues including debt, benefits, housing and immigration problems. 

This is an exciting time to join us, in 2024 we launched our new 3 year strategy to develop our services to members and increase organisation capacity. 

As part of our continued growth, we are seeking a Membership & Engagement Officer to join our team. 

Key responsibilities include: 

• Working directly with members to understand and respond to their needs, helping them improve service quality, sustainability, and impact.   

• Supporting the Membership and Services team to respond effectively and efficiently to member queries 

• Support the recruitment and retention of members 

• Analyse member trends and use this information to support the development of engagement strategies 

• Collaborate with partners to deliver high quality services 

• Manage and moderate online events and member communities 

• Supporting Membership with membership renewals. 

We are looking for an experienced Officer with the following attributes and experience: 

• Experience of working in a service that gives social welfare advice OR experience of working in a VCS infrastructure organisation or multi-agency network.  

• Understanding of the advice sector and pressures on services.

• Experience working in a support, membership, or advice network environment.  

• Organising events and forums (both virtual and in-person).  

• Engaging and supporting organisations or individuals in a professional context.  

• Collaborating with external partners and service providers 

Posted on: 06 June 2025 

Closing Date:  23rd June 2025 

The Rainy Day Trust is seeking a Chief Executive Officer to lead our small but mighty charity as we enter an exciting new strategic planning cycle. If you’re an enthusiastic, dynamic leader ready to roll up your sleeves and drive real change for those who’ve worked in the home-improvement sector, this is your opportunity to steer an 182-year-old charity into its next decade.

About Us
The Rainy Day Trust provides practical, financial and emotional support to people who work - or have worked - in the home-improvement and enhancement industries (builders’ merchants, DIY, garden centres, tradespeople and related sectors). We deliver grants, debt relief, apprenticeship funding, fuel-poverty assistance, legal advice, counselling and e-learning, partnering with industry peers to tackle poverty through both direct intervention and prevention. We pride ourselves on punching above our weight to ensure every beneficiary lives with dignity.

The Role
As CEO, you will work in partnership with the Board to finalise and own our new five-year business plan, ensuring its successful delivery. You’ll combine strategic vision with hands-on leadership. overseeing service delivery, fundraising, financial stewardship and regulatory compliance, while modelling our core values of transparency, fairness, energy, inclusivity and compassion.

Key Responsibilities

• Strategic Leadership: Co-create, implement and evaluate the new five-year strategy, business plan and budgets.
• Operational Management: Lead a small core team and manage partner relationships (e.g. Maximus for casework). Ensure high-quality, cost-effective service delivery and robust risk controls.
• Income Generation: Devise and deliver a diversified fundraising strategy (corporate partnerships, events, digital campaigns) to secure financial stability in a demanding climate.
• Governance & Compliance: Act as Nominated Individual to the Charity Commission; support the Board in trustee recruitment, training and governance best practice.
• External Relations: Serve as chief spokesperson; build and sustain partnerships across the home-improvement sector to raise awareness and influence.
• Culture & Values: Foster an organisational culture of learning, innovation, professionalism and integrity that reflects our values at every level.

Key Details

• Job Title: Chief Executive Officer
• Salary: circa £70,000 per annum
• Contract: Permanent, full-time (evenings and occasional weekends; UK travel required)
• Location: Head office in Bromsgrove, Worcestershire, with travel across the UK

Person Specification

Essential

• Graduate or equivalent vocational qualification.
• At least 10 years’ senior-management experience in a comparable organisation (charity, social enterprise or commercial).
• Proven track record of income generation across varied channels.
• Experience of strategic planning, budget management and regulatory compliance (Charity Commission, SORP).
• Strong leadership skills: able to inspire small teams and foster collaborative partnerships.
• Excellent communicator, both orally and in writing; adept at presenting complex issues succinctly.
• Financially literate: able to interpret spreadsheets, set forecasts and manage risk.

Desirable

• Experience in the home-improvement, construction or retail sectors.
• Familiarity with mental-health or preventative-welfare work.
• Background in formal collaborations/joint ventures.

Attributes

• Values-driven, demonstrating integrity, empathy and inclusivity.
• Strategic thinker with a results-oriented, commercial mindset.
• Resilient under pressure, well organised and adaptable to changing priorities.
• Curious and innovative: open to new ideas and continuous learning.

If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills via the apply button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.

Closing date for applications: 9am, Monday 30th June 2025

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Title: Floating Support Worker

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. 

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 14 July 2025

Interview Date: 23 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

About Us

The Greater Manchester Women’s Support Alliance (GMWSA) was established in 2016 by seven organisations who provide support services to women across all ten boroughs in Greater Manchester (GM) who may be vulnerable or have unmet support needs.

We came together as the GMWSA in order to ensure that our collective voice is heard by policy makers and commissioners of services. We represent the interests of our beneficiaries and service users, we share good practice and experience and ensure that no service operates in isolation. GMWSA is now formed of nine Member and Associate Member women’s centres having a presence in each of the 10 local authority areas across GM all of whom are collectively funded to deliver support services across GM to women either involved in the Criminal Justice System, or whose vulnerability and marginalisation leaves them at risk of offending, but all also have individual funding streams to ensure their provision reaches every woman in need of support.

Alliance members offer a full range of services to women who need support around issues such as domestic abuse, housing, mental health, substance misuse, education, employment, training, and confidence/self-esteem, all delivered with a trauma responsive approach. 

This post is open to WOMEN ONLY, exempt under the Sex Discrimination Act (1975) Section 7(2) and in accordance with our safeguarding procedures, will require a DBS check.

Purpose of the Role 

We are looking for a Chief Executive Officer to join GMWSA to transform the Alliance to meet future challenges around function and funding.

You will shape and implement the strategic direction of the Alliance, ensure the smooth running of the charity, provide leadership to staff, support the Board of Trustees to fulfil its strategic and governance duties and ensure the delivery of grants and contracts.

Main Duties & Responsibilities

Strategic Direction

• Provide leadership and direction for the organisation and its staff in line with our vision.
• Clearly articulate and communicate GMWSAs vision, mission and values to staff, partners and others.
• Drive GMWSA’s strategy and business plan while establishing clear targets.
• Lead the development of innovative programs and services that align with GMWSA's mission.
• Ensure awareness of relevant current and changing legislation and good practice.
• Proactively build, maintain and leverage relationships with strategic partners, stakeholders and influencers to shape policy, secure support and ensure GMWSA’s voice is heard in key local and national forums.

Supporting the Board

• Responsibility for working with and advising the Board of Trustees with regard to strategic developments, delivery of grants and contracts, opportunities and challenges.
• Responsibility for working with the Board to develop the relationship with members.
• Support the Board of Trustees to ensure that the organisation is in all aspects legally and financially compliant and operating to best practice.
• Advise and work with the Chair and Board of Trustees in developing its structures.
• Ensure GMWSA has up-to-date policies on safeguarding, data protection and other regulatory requirements and that these are reviewed regularly and adhered to.
• Act as Company Secretary and Safeguarding Lead for the charity, undertaking appropriate training as necessary.
• Develop and maintain a risk management strategy to identify, monitor, and mitigate risks affecting GMWSA, including financial, legal, and reputational risks. 

External Affairs

• Promote and encourage multi-agency partnerships with third sector, statutory bodies and the funding and delivery of projects, following our code of ethics and strategy.
• Ensure effective participation in relevant local and regional networks and foster relationships with community leaders and stakeholders.
• Oversee the development of systems to measure the organisation's impact, ensuring clear, evidence-based reporting of outcomes to funders and stakeholders.
• Lead on using evaluation findings to drive improvements in services, delivery models and organisational strategy.
• Represent the work of GMWSA in publicity and media opportunities, with quotes and interviews, ensuring a consistently good public image and reputation. 

Finances and Fundraising

• Accountable for fundraising from a range of sources to deliver GMWSA’s agreed strategic objectives in the medium term and working towards an increased sustainability in the long term.
• Responsibility for liaising with funders, writing applications and applying for grants from various government funds, trusts and foundations.
• Responsibility for securing corporate partnership.
• Ensure grants are spent appropriately within aims of the charity, the grants’ terms and in accordance with Charity Commissioner regulation.
• Ensure effective grant management processes are in place across member organisation in order to deliver grants and contracts.
• Report to funders in a timely and accurate way.
• Oversee budget management.
• Oversee all financial reporting ensuring it is accurate and done on a timely and regular basis, including the annual accounts/annual report.

People Management

• Provide leadership, direction and motivation for the team of staff, ensuring supervision and appraisals are carried out regularly.
• Lead on embedding EDI principles and ensuring the GMWSA’s policies and practices reflect its commitment to antidiscrimination and inclusivity.
• Lead initiatives to strengthen internal infrastructure to align with long term strategic goals.
• Ensure robust professional development opportunities for staff fostering an environment of learning and growth. 

Digital Transformation

• Ensure GMWSA is compliant with funder requirements to become IASME accredited.
• Develop and lead a digital transformation strategy to improve internal processes, communication, and service delivery, making the most of emerging technologies.

Person Specification

Knowledge and Experience

• Proven ability to think strategically and develop and implement long-term plans.
• Experience of leading organisational change and managing periods of transition.
• Experience of managing a dedicated team with a range of roles and responsibilities.
• In-depth knowledge of the charity sector, including relevant legislation, best practice, and compliance requirements.
• Strong understanding of financial planning, budgeting, and financial management, including preparation for year-end in line with Charity SORP.
• Proven track record of securing funding from a range of sources, including trusts, foundations, statutory bodies, and commissioners.
• Experience of managing commissioned services or programmes of work.
• Understanding of safeguarding responsibilities and risk management.
• Working knowledge of data protection regulations and responsibilities.
• Knowledge of national and regional policies relevant to our work, including a strong understanding of the VCFSE landscape in Greater Manchester.
• Understanding of the role of a Board of Trustees with experience enabling good governance and compliance.

Skills and Leadership Style

• A motivational and collaborative leadership style that fosters trust and enables people to thrive.
• Ability to develop and communicate a compelling strategic vision that inspires internal and external stakeholders.
• Excellent public speaking and presentation skills, with the ability to represent the organisation with credibility and impact.
• Strong written communication skills for funding applications, reports, policy responses, and wider communications.
• Ability to build and sustain positive relationships with a wide range of stakeholders and strategic partners.
• Strong critical reasoning and listening skills; able to analyse and synthesise complex information and make sound decisions.
• Ability to manage multiple priorities, balancing short-term pressures with long-term strategic goals.
• Proven ability to lead service and organisational development, including improving systems and processes for greater efficiency and impact.

Values and Personal Qualities

• High level of empathy and understanding of the challenges experienced by the communities we support.
• Committed to the values, vision, and social purpose of the Alliance.
• A strong advocate for equality, diversity, and inclusion, actively embedding these principles in our culture and practice.
• Personal resilience, with the ability to remain focused and effective under pressure.
• Open to alternative perspectives and committed to listening to diverse voices to inform decision-making.

Accountable to: The Board of Trustees

Hours: 37.5 hours per week

Salary: £45,000 - £47,000 per annum dependent on experience.

Pension: 5%

Annual Leave: 25 days, plus bank holidays and the days between Christmas and New Year, rising by 1 day per year of continued service to a maximum of 30 days. 

Are you looking for a new challenge and a great opportunity to make a positive difference at leadership level? Ambition Aspire Achieve is hiring a Deputy Chief Executive / Finance Manager, to support the charity’s growth and next phase of development.

About Ambition Aspire Achieve (AAA):

Ambition Aspire Achieve is a well-established and highly respected children and young people’s charity rooted in Newham, east London. Founded in 2016, we now deliver high-quality, inclusive and accessible services to over 950 children and young people through our youth and play hubs in Canning Town and Stratford. We reach many more through a growing outreach programme delivered in schools and local communities across Newham. 

Our work is grounded in creating safe, nurturing spaces where children and young people can thrive. We place particular focus on those who are vulnerable, disadvantaged or have additional needs, offering meaningful opportunities, enriching experiences and tailored support.

As we continue to grow and deepen our impact, we are seeking a passionate, skilled and values-driven leader to join us in a newly created and pivotal role within our senior leadership team.

The Role: Deputy Chief Executive/Finance Manager

We are seeking a proactive and strategic leader, with strong financial and operational acumen to strengthen the charity’s internal infrastructure. The role will lead on financial management and oversight, supporting the Chief Executive at a senior level, playing a vital part in ensuring the AAA’s long-term financial resilience, equipped the charity to deliver its mission for years to come.

This is an exciting opportunity for a forward-thinking charity professional to combine senior-level leadership with hands-on financial management and organisational insight.

Key responsibilities include:

• Strategic financial oversight and budget planning support.
• Management daily finance operations including payroll, cash flow, audits and reporting
• Leading statutory compliance and financial risk management
• Supporting strategic planning and business development alongside the Chief Executive
• Representing the charity externally and deputising for the Chief Executive at senior forums
• Line managing and overseeing back-office functions
• Providing operational insight and help to develop infrastructure and systems

What we’re looking for:

We’re seeking someone with proven experience in charity, public or social sector leadership who thrives on both strategic challenge and operational delivery. You will have a strong grasp of charity finance, exceptional communication, leadership and problem-solving skills and a demonstrable passion for improving outcomes for children and young people. 

What we offer:

• 25 days annual leave + bank holidays (increasing annually up to 29 days)
• Pension scheme
• Employee Assistance Programme
• A collaborative and supportive working environment
• The chance to make a tangible difference in young people’s lives
• Flexibility wherever possible to suit individual needs.

How to apply:

For an informal discussion about the role please contact AAA's Chief Executive Jonny Boux.

Application deadline: Friday 27th June 2025 at 5pm.

Ambition Aspire Achieve is committed to safeguarding and promoting the welfare of children and young people. All staff are required to undergo an enhanced DBS check. Our recruitment and selection processes are in accordance with best practice in safeguarding children and young people. We are proud to be an equal opportunities employer. We value diversity and welcome applicants from all backgrounds.

Team: Philanthropy & Partnerships

Location: Homebased with some travel for meetings & events

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £37,565.95 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Prospect Partnerships Development Officer:

• The successful candidate will lead the development of new, long-term corporate partnerships, supporting the implementation of the corporate partnerships fundraising plan and increasing sustainable net income for Cats Protection.
• The Senior Corporate Partnerships Development Officer will be pivotal in driving new income for the charity, working as one with teams across the charity to identify new opportunities for potential corporate funding support.

About the Corporate Partnerships team:

• We sit within the Marketing & Income Generation directorate.
• The corporate partnerships team is split between new business and account management, made up of driven, passionate and dynamic corporate fundraisers
• We currently have a team of two corporate partnership development professionals, in addition to a Lead Corporate Partnerships Manager who oversees the entire corporate partnerships team
• You will be managed by the Corporate Partnerships Development Manager, and you will work alongside another Senior Corporate Partnerships Officer to achieve a joint team target

What we are looking for in our  Senior Prospect Partnerships Development Officer:

• Significant corporate partnership fundraising experience generating new business
• Extensive experience of developing strong relationships with supporters/ clients/colleagues
• Experience of presenting business proposals in person and via conference call
• Experience of managing commercial participators agreements, negotiating updates and changes where necessary 
• Excellent networking skills
• Familiar with the CIOF codes of practice relating to corporate partnership fundraising

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service.
• Salary Finance, which empowers you to take control of your financial wellbeing.
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 19th June 2025

Virtual interview date:  1st, 2nd & 3rd July 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you are enthusiastic about this opportunity but your experience does not align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

3. Final stage presentation

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Job Description 

Service Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other 

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause 

We believe in leadership, development, growth, and continual learning

Ensuring fairness, equity and equality 

Creating a place of respect, kindness and dignity for all 

A healthy environment where people have fun and can be creative

Salary £16,224 per annum

Permanent Contract. ( Subject to further funding ) 

Part-Time,  20 hours over 5 days 

Term Time 

Monday, 1 pm - 6 pm 

Wednesday 1 pm - 6 pm

Thursdays - 1 pm - 6 pm

Fridays 9 am - 2 pm 

Saturdays 9.30 am -2.30 pm 

(including 1 hr unpaid lunch) 

School Holidays

Monday -    9 am-2 pm 

Tuesday -    9 am - 2 pm 

Wednesday 9 am - 2 pm 

Thursdays   9 am - 2 pm

Saturdays    930 am -  230 pm 

(including 1 hr unpaid lunch) 

Working - from our Offices and  Centres and in the community/outreach locations

The post holder must be flexible to work evenings and weekends to meet client and community needs.

There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.

Main Purposes of Job and Key Tasks

Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer 

The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity. 

The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.

The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection. 

The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.

About the Role / Key Responsibilities 

Programme Planning, Delivery and Implementation

•  To design and deliver the  Activity Camps and After School Club  Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.

• Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.

• Work in Collaboration with the Leadership Team  to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families 

• Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities

• Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.

• Oversee and coordinate the operations of Food Services 

•  Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.

• Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.

• Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.

• Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.

• Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.

• Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..

• Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.

• Collaborate with local chefs or volunteers to create a welcoming environment for participants.

• Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.

• Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.

• Work on outreach programs targeting vulnerable populations to provide suitable assistance.

• Educate the team on nutritional options and food

• Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.

• Support families to identify their needs and connect them with appropriate services and resources.

• Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level

• Ensure that all processes and procedures in the SCH manual are being followed

• Ensure that the foodbank meets health and safety/environmental health standards in all its locations

• Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability

• Oversee the food Services in conjunction with the Service Manager

• Organise and run food collections in conjunction with Hub support

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.

• Overseeing stock orders and working in collaboration with the Hub support and  Finance department.

• Comply with SCH policies and procedures regarding the operation of services and policies 

Strategy, Stakeholder Management, Leadership, and Management 

• Representing the organisation on a  strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders 

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.

• Maintaining relationships with suppliers, community groups,  Schools, Libraries, supermarkets, and other stakeholders.

• Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions 

• As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs. 

• Actively contribute to and participate in AGMs, Away Days,  Team Meetings, Development Sessions, and other  Internal Meetings

• Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.

• Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR  records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team

• Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.

Camps and Event Management:

• Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.

•  Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.

• Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere. 

• Liaise with schools, organisations,  local authorities, and volunteers to explore ways of sustaining and improving the provision.

• Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.

Volunteer Management:

• Work in collaboration with the Leadership Team and  Business Support Team to recruit and train Volunteers.

• Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.

• Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.

•  Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.

• Coordinate and oversee  all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers

• Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.

• Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene,  first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures 

Administration and Reporting:

• Maintain accurate records of activities, participant attendance, incidents, Impact Reporting,  Monitoring and Evaluations,  including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met. 

• Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.

• Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.

• Ensure that local data is entered into the database

• Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.

• Provide regular updates to the Leadership Team on service delivery and community needs.

• Produce monthly project reports and keep the CRM/ Database updated 

Person Specification

• Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs. 

• The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders

• Proven Line Management and Supervisory experience 

• Willingness to undertake further training as required by Spring Community Hub

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

Qualifications and Skills:

• Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.

• Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.

• Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.

• Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

•  Proficiency in using relevant software for record-keeping and report generation.

•  Empathy and compassion for individuals facing hardship

•  Strong organisational and problem-solving skills.

•  Proficiency in Google Workspace and databases, and experience with client management and other IT  / Project Management systems.

• Cultural competence and sensitivity to diverse backgrounds and experiences.

- A degree in social work, community development, or a related field is preferred.

- Experience working in a charity or community service environment, particularly with vulnerable populations.

- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.

- Understanding of issues related to poverty, housing, and social welfare systems.

- Ability to work both independently and as part of a team

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop 

Reporting to…

• Spring Activity Camp/Pastoral Manager

Why Join us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Complete the application form. You will be asked to submit a CV if suitable. 

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)

Closing Date: Interviews to be held virtually on a rolling basis 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.