Wellbeing service manager jobs
About the role:
Step into a role where your drive, resilience and belief in young people can truly change lives. As a Young Person’s Worker across our accommodation services in Islington and Waltham Forest, you will be right alongside young people at risk of homelessness, helping them move from uncertainty towards stability and independence. This is hands on, purposeful work where every day matters, and where your determination can unlock real opportunity for those who need it most.
In this role, you will manage a caseload of young people, building trusted relationships and empowering them to lead their journey forward. You will create and review personalised support and safety plans, support moves into independent accommodation, and help young people take confident steps into education, training or employment. Working within a trauma informed and strengths based approach, you will champion each young person’s goals while developing practical life skills such as budgeting, self care and cooking. You will also support access to essential services including mental health support, housing advice and employment pathways, motivating and coaching young people to take ownership of their futures.
At Single Homeless Project (SHP), you will be part of a tenacious, values driven team that does not shy away from challenge and believes in doing things differently to achieve lasting change. We will support your ambition with ongoing training, development and the chance to grow your career while making a genuine impact. If you are ready to bring your energy, compassion and persistence to a role that truly matters, we would love to hear from you.
About you:
- You bring experience working with young people in the community and in accommodation services.
- Your toolkit includes practical skills in motivation and coaching young people
- Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About Us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Please note we will be reviewing applications as they are received and progressing those suitable to interview at our Head Office in Kings Cross on an adhoc basis. Therefore please submit your application as soon as possible as we reserve the right to close the advert once suitable candidates are identified.
Please note there will be a second round of interviews in service for progressed candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
Home based with regular travel across the UK and Ireland
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.
This is an exciting role which has been created specifically to deliver an ambitious legacy events programme. Initially a fixed-term temporary role with scope to continue. Legacy fundraising is undergoing a transformation at the RNLI. Legacies account for over two thirds of the RNLI’s annual income today and will continue to be a vital fundraising stream for many years to come. In this role you’ll be responsible for supporting and delivering a range of regionally based legacy events, engaging with cold audiences across the UK and Ireland, potentially stewarding a limited number of existing high-level pledgers and developing and nurturing relationships with regionally based colleagues.
Some of the benefits
- 26 days’ annual leave plus Bank Holidays
- Competitive pension scheme
- Life assurance
- Health and dental cash plan
Your role
As a Legacy Engagement Manager in the Legacy Team, you will be focused on:
- Developing and delivering a world-class stewardship programme, with personalised experiences for existing and new high-level pledgers in your area.
- Developing and leading on a programme of tailored events to suit pledgers and prospects at varying stages of their legacy journey.
- Collaborating with regionally based colleagues to deliver legacy training to community teams and develop a legacy volunteer network.
- Working with the wider Legacy team supporting integrated plans to embed our Legacy and In Memory Giving messaging throughout our community networks.
About you
You’ll be comfortable nurturing long-term relationships and exceeding customer expectations. Working collaboratively with colleagues in other disciplines, you’ll create a network of legacy advocates. To be considered for this role you’ll need to have:
- Experience in planning, managing and delivering events and exhibitions.
- Demonstrable knowledge and understanding of event management principles, event resources and best practice.
- Demonstrable experience in relationship management.
- Excellent skills in communicating in person, on phone/video or in writing to a range of audiences.
- Excellent and effective relationship management with internal stakeholders to ensure that plans are integrated with RNLI activity across multiple departments.
- Ability to work in an organised and structured manner balancing your time appropriately to meet short term and longer-term goals.
- Capability to travel to meet donors and ability to work on your own or collaboratively within a larger team.
- A valid driving licence.
If you have a passion for relationship management and are looking to be part of a successful and growing team with ambitions to grow further, this could be the role for you. Please apply via the button shown.
Closing date: 4 January 2026.
Interview date: w/c 19 January 2026 (via Teams).
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Thank you!
People Services Manager
We are seeking an experienced HR professional to lead a high quality people service and support a positive and inclusive working culture.
Position: People Services Manager
Salary: £45,122.22 - £47,430 per annum
Location Doncaster or hybrid, with travel to sites
Hours: Full time
Contract: Permanent
Closing date: 19th January 2026
About the Role
This is a key leadership role that oversees the delivery of a high performing People function. You will lead a small team to deliver an annual People Plan that supports organisational priorities, enables colleagues to do their best work and drives a consistent, customer focused HR service.
Working closely with senior leaders, you will shape and deliver initiatives across Equality, Diversity and Inclusion, Reward and Recognition, Learning and Development, wellbeing, employee relations and organisational development. You will also support the transformation programme, including HR system improvements and developing a culture of effective HR business partnering.
Key responsibilities include:
- Leading and motivating the People Services team to deliver a high quality advisory and partnering service
- Developing and delivering the People Plan in line with organisational priorities
- Overseeing the implementation and monitoring of the Equality, Diversity and Inclusion plan
- Ensuring managers receive clear, compliant and practical HR advice across all areas
- Promoting a healthy working environment and wellbeing initiatives
- Supporting delivery of the Reward and Recognition strategy
- Overseeing induction and engagement activities
- Leading on Learning and Development needs analysis and delivery
- Managing HR data, reporting and workforce insights for senior leadership and governance
- Leading policy development and review
- Providing HR expertise and project management input on organisational projects
- Acting as People Lead for governance reporting and workforce assurance
About You
You will be an experienced HR leader who enjoys developing teams, improving services and shaping a positive workplace culture. You will bring strong partnering skills, sound employment law knowledge and the confidence to influence at all levels.
Essential experience and skills include:
- Experience leading a People or HR function across multiple sites
- CIPD Level 7 or equivalent expertise
- Strong HR business partnering skills across the full People agenda
- Experience implementing or optimising HR systems and self service
- Up to date knowledge of employment law and risk management
- Experience managing change and supporting organisational development
- Strong communication and relationship building skills
- Successful leadership of HR teams
- Budget management experience
- Ability to manage multiple priorities and work to deadlines
About the Organisation
You will be joining an organisation with a clear mission and values, committed to creating a positive environmental and social impact. The team prides itself on making a real difference, working collaboratively and continuously improving. Colleagues work with a shared purpose, supporting each other and working hard to deliver the best outcomes for communities and the environment.
Other roles you may have experience of could include; HR Manager, Head of People, People Business Partner, HR Business Partner, Senior HR Advisor, People and Culture Manager, HR Operations Manager, People Lead, Organisational Development Manager.
We kindly request that recruitment agencies do not reach out regarding this role.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Customer Services Manager
We are seeking an experienced customer service leader to drive high quality resident-focused services within a values-led housing charity.
Salary: £50,000
Location: Hybrid, Hammersmith London
Hours: Full time, 35 hours per week including mandatory office day on Tuesdays
Contract: Permanent
Closing date: Wednesday 24 December
Interview date: Thursday 8 January, Hammersmith
About the Role
As Customer Services Manager, you will lead and develop the charity’s customer services, resident engagement and communications functions. Your work will help deliver the organisation’s mission of providing safe, secure and good quality affordable homes for single women across London.
Reporting to the Director of Operations and managing a team that includes Customer Service Advisors, a Resident Engagement and Resolutions Officer and a Communications Officer, you will ensure services are consistent, resident centred and delivered right first time.
Key responsibilities include:
- Leading customer services, resident engagement and communications across the organisation
- Ensuring prompt, high quality responses to all queries related to repairs, estates and tenancy management
- Developing effective systems for complaints handling that reflect the charity’s Complaints Policy and Housing Ombudsman principles
- Maintaining up to date knowledge of legislation, regulatory standards and best practice
- Monitoring contractor performance and holding regular review meetings
- Producing performance reports and using data to identify improvements
- Embedding learning from resident feedback into service design
- Managing budgets, approving invoices and overseeing repair authorisations
- Supporting organisation wide planning as part of the Extended Management Team
- Providing clear leadership, managing performance and encouraging collaboration across teams
About You
You will be an experienced people manager with a passion for delivering excellent customer service. You will bring a proactive, solutions focused approach and the ability to lead a team through growth and improvement.
Essential skills and experience include:
- Strong experience in a customer focused management or supervisory role
- Knowledge of responsive repairs or property maintenance
- Experience handling complaints and producing clear written responses
- Strong communication, relationship building and presentation skills
- Competence in MS Office with good analytical and reporting abilities
- Ability to interpret customer insight and performance data to drive service improvements
- A collaborative leadership style with a commitment to equality, diversity and resident wellbeing
A background in social housing is helpful but not essential. A positive attitude, professional curiosity and a commitment to delivering great services are what matter most.
About the Organisation
The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.
Other roles you may have experience of could include: Customer Service Lead, Resident Services Manager, Housing Services Manager, Customer Experience Manager, Repairs Service Manager, Tenant Engagement Manager. #INDNFP
Thank you!
TRC Sexual Abuse & Rape Support Greater Manchester is seeking a committed and experienced professional to join our team as Services & Operations Manager.
Based across our sites in Trafford, you will provide clinical and operational oversight of TRC’s service areas (counselling, ISVA, helpline & digital, and Pathfinder) and provide direct day-to-day service management. You will also lead on safeguarding, act as a line of support between the services and the CEO, and coordinate TRC's client-facing centre.
This is an exciting opportunity to support our trauma-informed services for survivors of rape and sexual violence.
Registered Charity
6 - 10
We are a feminist charity providing essential support for survivors of sexual abuse and rape in Greater Manchester.
The client requests no contact from agencies or media sales.
Thank you!
Join Spectra in making a real difference. We’re seeking a passionate and proactive Outreach Coordinator for the Sex Worker Support Service (SWSS) to coordinate outreach activities, line manage a dedicated team of outreach staff, and strengthen partnerships that support sex workers across London. This role is central to delivering holistic health and wellbeing support, championing lived experience, and driving service innovation in a dynamic, inclusive environment.
Key Responsibilities:
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Coordinate and deliver outreach activities within the Sex Worker Support Service (SWSS), ensuring services meet community needs and support ongoing development.
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Oversee health and wellbeing programs, enabling access to appropriate support and resources for service users.
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Manage and support the outreach team, including line management, recruitment, training, scheduling, and performance monitoring.
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Build and maintain partnerships with local providers and agencies to strengthen referral pathways, share information, and promote training opportunities.
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Ensure effective monitoring and reporting, including data collection, case audits, and contributing to high-quality evaluation and service improvement.
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Represent Spectra and liaise with stakeholders, centering lived experience in service design and delivery while safeguarding and promoting community engagement.
Skills and Qualities:
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Leadership & Collaboration: Ability to manage and support a diverse team, build strong stakeholder relationships, and lead projects with a proactive, solution-focused approach.
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Knowledge & Values: Strong understanding of safeguarding, diversity, and LGBTQ+ issues, with a non-judgemental attitude and commitment to equity and inclusion.
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Communication & Organisation: Excellent project management, time management, and communication skills, with the ability to analyse data, write reports, and engage communities effectively.
Location: This role will be hybrid with a requirement to be based at Spectra’s office in Vauxhall at least twice a month.
Please complete and return the application form from our website, including the personal statement and diversity monitoring form – we do not accept CVs or incomplete applications.
The deadline for applications is 5pm on 8th January.
Interviews will be held from 15th to 22nd January 2026 at Spectra’s office in Vauxhall.
The client requests no contact from agencies or media sales.
Thank you!
Position: Volunteering Development Senior Officer (Learning and Development)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you passionate about empowering volunteers through learning and development? We’re looking for a Volunteering Development Senior Officer to design, implement, and evaluate effective learning solutions for over 3,000 volunteers and volunteer managers. You’ll play a key role in fostering a culture of continuous learning and improving the impact of volunteering across our organisation.
Key Responsibilities
- Develop and deliver high-quality volunteer learning and development programmes, including induction and training sessions.
- Review and enhance existing learning resources and create new training packages for emerging volunteer roles.
- Collect and analyse data to inform improvements and embed best practices.
- Collaborate with internal teams and community hubs to ensure consistent delivery of training.
- Provide advice and guidance to staff and volunteers on all aspects of volunteer learning and development.
About You
We’re looking for someone who has:
- Experience working with virtual learning environments or learning management systems.
- A track record of developing and co-producing learning solutions, including eLearning and online events.
- Strong knowledge of volunteering and volunteer management.
- Excellent communication and collaboration skills.
- Ability to interpret data and use insights to drive continuous improvement.
Closing date for applications: 9:00 on Monday 5th January 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About YMCA St Paul’s Group
YMCA St Paul's Group is a charity committed to supporting and empowering young people and communities across London. We provide transformative youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness.
Our mission is to help create thriving places for young people and flourishing communities. With over 150 years of service, we remain dedicated to long-term transformation of mind, body, and spirit.
About the Role
As a Housing and Support Assistant, you will play a crucial role in delivering high-quality housing and support services to our residents. You will often be the first point of contact for residents and visitors, responding to a wide range of enquiries and offering clear, holistic, and informed guidance.
This role is wonderfully varied, combining customer service, reception duties, safety responsibilities, and building support. Whether welcoming new residents, assisting Health & Wellbeing members, or responding compassionately to concerns, you will be a key representative of YMCA St Paul’s Group throughout the night.
Key Responsibilities
Deliver Outstanding Customer Service
Be the warm, reassuring presence that sets the tone for a positive resident experience. Your professionalism and empathy will leave a lasting impression on our residents and their support network.
Versatility at Its Best
No two shifts will be the same. Alongside reception responsibilities—such as managing telephone services, handling mail, overseeing repairs, and processing payments—you will support the smooth operation of the building and contribute to a safe, welcoming environment.
Safety and Security
As the designated first aider and fire marshal, you’ll play a vital role in safeguarding residents during emergencies. Your routine wellbeing checks, patrols, and facilities inspections will help uphold a safe and comfortable environment for all.
Welcoming and Listening
As the first point of contact, you may welcome new residents, respond to complaints, handle reports of anti-social behaviour, and provide a compassionate, attentive ear. Your ability to identify, escalate, and report concerns appropriately will be essential.
A Supportive Team Environment
Joining our team means becoming part of a friendly, experienced, and collaborative group of housing advisors. Your skills and passion will shine as you help make a meaningful difference in the lives of our residents. The diverse nature of your responsibilities will keep you engaged, while the impact of your work will be a source of pride and fulfilment.
What We Offer
At YMCA St Paul’s Group, we are committed to improving diversity and inclusion across our workforce and services. We value your authenticity and encourage you to bring your unique voice and perspective. You’ll also have the opportunity to influence positive change by participating in our Employee Resource Groups.
We believe in your growth. Through our comprehensive learning and development programme—including training, qualifications, and hands-on experience—you’ll be supported in gaining the skills you need while accessing clear pathways for professional progression.
Benefits to Support Your Mind, Body, and Spirit
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Free gym access across all YMCA sites
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Discounts from major retailers and supermarkets
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Free wellbeing and counselling services
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Flexibility to work across a range of outer London locations
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Career development programmes to help you thrive
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Family-friendly policies, including enhanced maternity pay
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Life Assurance
Thank you!
To act as a first point of contact for people experiencing mental health and wellbeing problems responding to phone, online, email and face to face contacts in a professional and compassionate way treating everyone with dignity.
To work with people to identify the support they need to address the problems or challenges they are experiencing and to help them to access that support.
To provide administrative, reception and finance support to the services, clients, staff and volunteers of Mind in Gwent to ensure the efficient running of the organisation.
Registered Charity
51 - 100
We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Social Media Content Executive
Working Hours: 37.5 hours per week (Flexible and part-time working offered by agreement)
Salary: £29,000 - £30,000 per annum dependent on experience
Contract: Permanent
Deadline: Monday, 5th January 2026
Telephone Screening: Shortlisted applicants will be contacted by telephone w/c 12th January 2026
Interviews to take place: Wednesday, 21st January 2026
Location: Leeds Hospitals Charity offices with the option to work from home.
Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?
Are you a creative storyteller with a passion for making an impact? We’re looking for a Social Media Executive to bring fresh ideas and craft compelling content that raises awareness of our brand and showcases impact of our work. If you’ve got flair, strategic thinking, and experience in creating content that connects, we’d love to hear from you.
Leeds Hospitals Charity
Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.
People are central to everything we do at the Charity. Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.
The Role
This is a pivotal role within our Communications Team that will lead, own, and grow our organic social presence across multiple platforms. You will be responsible for maintaining, planning, developing, and executing social media content across multiple social media accounts. Reporting into the PR and Media Manager, you will work in collaboration with the Head of Comms, and wider comms team, as well a range of stakeholders across the organisation and at Leeds Teaching Hospitals NHS Trust.
The person will:
- Develop and deliver a social media strategy to reach and grow key audiences and articulate the impact of our work.
- Manage all our social media accounts ensuring content is targeted and platform-specific and our analysis and tracking of analytics is effective.
- Plan, manage, and optimise the social content calendar, balancing evergreen content, campaigns, and reactive opportunities.
- Working with colleagues in comms and marketing, design and create tailored and tactical digital content for our social media accounts. This will include a range of media including video, photography and image-led content.
- Working with key departments such as fundraising, to plan and promote campaign work, with social media as part of the overall communications mix.
- Working closely with the PR & media manager to maximise press coverage through owned channels.
- Timely and effective responses to audience posts and comments, including signposting to other departments as appropriate.
- Working with external digital agencies and creators to deliver social media led campaigns, and feed into campaigns and strategies.
- Promote a digital culture within the Charity including training colleagues on social media and production of content as required.
- Planning, managing, and optimising paid social campaigns.
- Keeping up with trends and changes and identifying potential opportunities on new and emerging platforms.
The successful candidate will have:
- Experience of developing and managing social media content strategies with the aim of increasing brand awareness, engagement, and donor conversions.
- Experience of data driven marketing, with experience reporting on and benchmarking performance.
- Experience of capturing and writing compelling stories and personal testimonies to demonstrate impact.
- Previous experience of using Canva, Photoshop or other design platforms.
- Excellent communication and copy writing skills.
- Be familiar with video capture and editing techniques and briefing third party suppliers.
- Ability to plan and manage busy and competing workloads.
- Ability to work on own initiative and autonomously as needed.
- Willingness to work out of business hours on occasion, including some evenings and weekends.
Full Job Description can be found on our website. If you would like to speak to us to discuss the role, or want to know more about the Charity and our teams, you can find further details on our Charity website.
Benefits:
· 27 days holiday a year plus bank holidays with the option to buy additional holiday.
· Paid birthday day off upon successful completion of probationary period
· Additional annual leave days based on length of service
· Flexible and Hybrid Working
· Volunteering Days
· Unlimited access to our online Learning & Development Portal
· Line Management Training Programme
· Pension scheme- 5% employer contribution
· Annual pay review
· Health & Wellbeing support including:
o access to an Employee Assistance Programmes and trained Mental Health First Aiders
· Life Insurance Protection
· Cyclescheme
· Car Lease Scheme
· NHS Blue Light Card and Discounts
For more information about the position and the charity, please visit our website.
As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.
Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.
Registered Charity
51 - 100
We support NHS staff to deliver the best care for over a million patients and their families each year.
The client requests no contact from agencies or media sales.
Thank you!
Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope.
YMCA Wirral Hostel is looking for a dynamic Kitchen Manager to lead our busy kitchen and bring energy, creativity, and care to the heart of our service.
By filling the bellies of our residents with healthy, hearty meals, you’ll play a vital role in sustaining their health and happiness to carry them through some really tough times.
As a core part of our team your work as the Kitchen Manager will be key in helping individuals take steps towards a brighter future helping them to regain strength and courage.
We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to take on a practical, hands-on role that truly makes a difference, we’d love to hear from you.
What You’ll Be Doing
- Oversee daily kitchen operations
- Plan and prepare and serve meals for residents
- Manage stock, budgets, and compliance with food safety standards
- Creating a positive and welcoming environment where people feel safe and valued.
- Inspire and support a small team to deliver excellence every day
What We’re Looking For
- A kind heart and a strong sense of empathy
- Great communication and organisation skills
- A calm and measured approach to handling challenging situations
- Experience in catering or hospitality
- A positive attitude and commitment to supporting vulnerable people
Applications for the Kitchen Manager role are to be made via the application form on our website- we do not accept CV's
The client requests no contact from agencies or media sales.
Thank you!
Action Duchenne supports, empower and equip every Duchenne Muscular Dystrophy community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has several staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
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Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
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Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
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Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
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Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
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Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
Main Purpose of the Role:
To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across England. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.
The successful candidate will also lead on support for our End of Life and Bereavement projects, working collaboratively with healthcare professionals, palliative care teams, and hospices to ensure families have access to appropriate services and resources.
Specific Tasks:
1. Proactive Family Support
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Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days)
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Contact to be made to all registered Action Duchenne members, knows to us in the Regions you will be covering, to ensure the current support offer is clear
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Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care
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Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern
2. Advanced and End-of-Life Care Support
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Provide compassionate, practical, and emotional support to children, young people, and adults living with Duchenne, and their families, as they navigate advanced stages of the condition and end-of-life care.
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Work collaboratively with healthcare professionals, palliative care teams, and hospices to ensure families have access to appropriate services and resources.
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Develop and share guidance, resources, and workshops to help families prepare for and manage advanced care planning, symptom management, and emotional wellbeing.
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Support families in understanding available options for care settings (home, hospice, hospital) and facilitate informed decision-making.
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Ensure continuity of care and communication between multidisciplinary teams, while respecting family preferences and cultural considerations.
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Offer signposting to bereavement support and follow-up services for families after loss.
3. Wellbeing Tracking and Outcome Measurement
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Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security)
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Collaborate with families to co-create action plans and track progress
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Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call.
4. Community Engagement and Event Delivery
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Organise and deliver regional meetups (minimum one per quarter)
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Facilitate support groups (virtual and in-person) for parents, young people, and extended family (minimum one per quarter)
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Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability)
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Actively participate in networking events to promote Action Duchenne within our communities, build relationships, and drive growth in membership by encouraging registration of families affected by Duchenne
5. Stakeholder Collaboration
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Liaise and develop relationships with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities
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Represent Action Duchenne in across your regions and build relationships with local networks
6. Administration and Reporting
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Maintain accurate records of all interactions and support provided
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Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact
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Support development of CRM processes and service delivery improvements
7. Key Performance Indicators (KPIs):
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New contact acknowledgement email: within 3 working days
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New contact follow-up call: within 7–10 working days
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Families contacted per week: 12–15 hours of direct contact
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Regional meetups: 1 per quarter
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Support groups delivered: 9–12 per year
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CRM data entry: within the same day of interaction
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Family outcomes tracked: via wellbeing questionnaire and action plan
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Number of families receiving end-of-life care guidance or resources per quarter.
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Advance Care Planning: Percentage of families supported with advance care planning discussions within 4 weeks of request.
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Palliative Care Signposting: Number of referrals/signposts made to palliative care or hospice services.
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Resource Development: Number of end-of-life care resources (guides, workshops, webinars) created and shared annually.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find the job specification, including required skills and qualifications below.
Application deadline: 22nd December at 9am GMT.
Registered Charity
11 - 20
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.
The client requests no contact from agencies or media sales.
Thank you!
Position: Volunteering Development Officer (Recruitment)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for a passionate and organised Volunteering Development Officer to ensure every volunteer has a positive first impression of the MS Society. You’ll play a key role in managing volunteer recruitment and induction processes, supporting volunteer managers, and helping us develop new opportunities that make a real difference.
What You’ll Do
- Support volunteer managers and internal teams to meet volunteering recruitment goals.
- Deliver high-quality operational support for volunteer recruitment and induction.
- Review and improve recruitment processes and develop new volunteering opportunities.
- Collect and report on data to inform continuous improvement.
- Provide guidance and support to staff and volunteers on recruitment operations.
Closing date for applications: 9:00 on Monday 5 January 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Records Manager & Archivist
The duties within this unique role will be shared across the main London offices of the Methodist Church in Britain and United Reformed Church. The successful candidate will be a suitably qualified and experienced records and archives management professional, who is confident to work across our different sites and systems. You will be a knowledgeable manager of analogue and digital records and archives. Some familiarity with Church structures and record keeping would be an advantage.
You will need to be able to advise the staff teams for both Churches on records management strategy and practice and support them in the implementation of electronic records management systems (ERMS). You will also be able to undertake collections management tasks such as appraisal, condition assessments, basic cleaning and re-packaging and cataloguing.
You will need to be able to liaise effectively with the archive services where our collections are deposited, and work with our voluntary heritage committees and archival advisers. You will be encouraged to appoint and manage volunteers to build capacity around this work.
The Methodist Church has records from the early 18th century onwards. Its governance records (estimated at c4m items) are deposited in the John Rylands Research Institute & Library, University of Manchester, and its missionary collections in the SOAS Library, University of London. Records of the Church at a local level are deposited with local authority archive services. There are also five ‘community archives’ managed by volunteer editors.
The United Reformed Church was established in 1972, with its roots in the Presbyterian and Congregational Churches. The search for a new location for the centralised deposit and permanent preservation of URC records is a key objective for this post-holder, along with developing and supporting the management of current administrative records.
Both organisations maintain offsite record storage and occasional travel to them will be a necessary part of this role.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing date: 9am on 5 January 2026
Interviews in person in London: 22 January 2026
Registered Charity
101 - 500
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Thank you!
At Woodgreen Pets Charity our volunteers are at the heart of everything we do bringing invaluable energy, skills and passion to our mission. We are committed to creating a positive, inclusive and supportive volunteer experience for every individual who chooses to give us their time.
We are looking for a proactive, organised and people-focused People Coordinator (Volunteers) to join our People team. In this vital role you will play a critical part in delivering a professional, effective and efficient service across the charity ensuring our volunteers feel supported and valued throughout their journey with us.
With a clear focus on the full volunteer lifecycle — from onboarding to offboarding, our successful applicant will be the first point of contact for all volunteer-related queries, providing excellent customer service to both managers and volunteers. They will ensure our volunteers feel connected, supported and appreciated from the moment they join us to the moment they leave. By delivering excellent coordination, clear communication and reliable administration, they will help to ensure that we provide a first-class volunteer experience that empowers individuals to make a meaningful contribution to our cause. Flexibility in this role is essential, as they will occasionally need to provide cover and support across the wider People Coordinator team.
They will;
- Work with the wider Woodgreen team to develop, implement and continuously improve the volunteer onboarding experience.
- Regularly review and update volunteer policies, handbooks, agreements and People Hub content.
- Be an expert on communicating and advising new volunteers on policies, safeguarding and relevant information to ensure compliance requirements are met.
- Support with the coordination of all stages of the volunteer lifecycle, including recruitment, onboarding, induction, training, recognition, engagement, and offboarding.
- Maintain accurate data in the applicant tracking system (ATS) and volunteer databases.
- Act as a first point of contact for volunteer queries, providing timely and supportive responses, triaging to other team members where necessary.
- Uphold best practice in volunteer management, promoting an inclusive and positive culture.
- Monitor volunteer feedback and support continuous improvement.
If you have a Level 3 vocational qualification (CIPD or equivalent) or relevant experience working with volunteers and are;
- Highly organised with excellent attention to detail.
- A confident communicator with strong interpersonal skills.
- Passionate about volunteer engagement and creating positive experiences.
- Skilled at managing multiple priorities in a fast-paced environment.
- Comfortable using HR and volunteer management systems.
We would love to hear from you!
This is a full time, permanent, hybrid position with the expectation that the successful candidate will work approximately 2 days a week from our Godmanchester site.
In addition to a starting salary of £25,553 per annum, you will receive;
- 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
- Up to 8% employer pension contributions
- Support towards healthcare costs (cashplan)
- Employee wellbeing package to include free access to Headspace
- Life assurance (4x salary)
- Enhanced parental leave (subject to qualifying period)
- Benefits hub – exclusive discounts on popular brands
- 25% discount in our charity shops
Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.
Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Registered Charity
101 - 500
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.
The client requests no contact from agencies or media sales.