Young people officer jobs
How's your job search on our site?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about empowering young people to break down barriers, gain independence, and achieve their career goals?
Volunteer Centre Kensington & Chelsea (VCKC) is looking for a dedicated Stepping Stones: XP Officer to join our team. In this delivery-focused role, you will provide person-centered, strengths-based support to young people aged 16–25 who identify as having Special Educational Needs or Disabilities (SEND).
You will manage a small, targeted caseload, guiding participants through their journey from building initial confidence to securing inclusive volunteering placements, work experience, and paid employment.
Key Responsibilities
-
1-to-1 Caseload Support: Co-design realistic action plans, identify reasonable adjustments, and deliver tailored employment and volunteering readiness support.
-
Brokerage & Employer Engagement: Build strong relationships with local employers and volunteer-involving organisations to source safe, accessible placements.
-
Practical Guidance: Assist participants with CV writing, application forms, and work-readiness skills tailored to their unique needs.
-
Placement Monitoring: Provide light-touch, SEND-informed support to both participants and hosts to ensure placements are successful and sustainable.
-
Network & Resource Mobilisation: Connect clients with external support services, training opportunities, and grants for work clothing or tools.
What We Are Looking For
-
Relevant Experience: Proven track record of supporting young people (aged 16–25) or adults facing barriers to work, particularly those with SEND.
-
Strengths-Based Approach: Ability to deliver empowering, direct 1-to-1 support that builds confidence and self-advocacy.
-
Relationship Building: Experience working alongside employers and community organisations to champion inclusive practice.
-
Organisational Skills: High-level administrative abilities to manage time, maintain accurate client data, and handle record-keeping effectively within a part-time role.
-
Values-Driven: Strong commitment to safeguarding, equality, inclusion, and the values of VCKC.
(Note: Appointment is subject to a satisfactory Enhanced DBS check).
How to Apply
To apply, please submit your CV and a cover letter detailing how your experience meets the criteria outlined in the person specification.
The client requests no contact from agencies or media sales.
We’re looking for someone inspirational, approachable, open-minded, with great communication skills and a genuine passion for supporting people experiencing mental health difficulties, their families, friends and their carers to live their best lives.
If this sounds like you, we’d love to hear from you.
As our current CEO prepares for retirement, we are looking for someone new to lead our organisation with the kindness and professionalism we’re known for.
For more than 30 years, Pembrokeshire and Carmarthen Mind has supported people across the Pembrokeshire and Carmarthen Local Authority areas and the Hywel Dda University Health Board region.
Mental health challenges affect people from all walks of life, and the need for accessible, person-centred support continues to grow. Conditions such as anxiety, depression, and other long-term mental health difficulties remain some of the most common health issues faced by individuals, families, and communities.
Compassionate, local mental health support can make a meaningful difference, we help people build resilience, maintain independence, and find hope during difficult times.
Across the UK, many people experience significant impacts on their daily lives, relationships, and wellbeing because of mental health problems. The wider effects on families, carers, and support networks can also be profound, highlighting the importance of early help, ongoing support, and community-based services.
Who we’re looking for:
- We’re looking for an experienced, confident and compassionate leader who can balance people, purpose and performance.
- You will be responsible for implementing the organisation’s strategy, as set by the Board of Trustees, leading staff and volunteers, overseeing services and finances, and ensuring strong governance and compliance.
- You’ll need strong knowledge and understanding of NHS and Local Authority structures, as well as health and social care legislation in Wales.
- You will maintain our welcoming, inclusive culture while planning for the future by identifying opportunities, building new partnerships and income streams, managing risk, and ensuring the charity’s financial sustainability.
- You will be a great listener, ensuring that our community feels heard. You will amplify their voices locally, regionally and nationally. These views will also inform the design, development and delivery of all our high-quality services
Application Resources
For Job Role specifics and more about us please see our CEO Recruitment Pack
Application Instructions
Ready to lead?
If you are interested in becoming Pembrokeshire and Carmarthen Mind’s next permanent Chief Executive Officer, please complete our application form and attach your CV. The application form can be found on our website.
For Full Application Instructions and more about us please see our CEO Recruitment Pack
Closing date for this role will be at 12:00 midday on 30/09/26
Interviews for this role will be held on week commencing 19/10/26
The client requests no contact from agencies or media sales.
Lead a pioneering national mental-health service for young people, rooted in nature and underpinned by strong clinical practice.
We are seeking an experienced Clinical or Counselling Psychologist to lead its development, accreditation and quality across the UK.
Salary: £57,528–£64,750 full-time equivalent (£34,517–£38,850 0.6 FTE) depending on experience
Hours: 22.5 hours per week / three days per week
Contract: 18-month fixed term, with intention to extend subject to service growth and funding
Location: Hybrid, with travel to Dose of Nature locations and member organisations across the UK
Dose of Nature is a mental-health charity improving mental health and wellbeing through structured, evidence-informed engagement with nature.
We are developing a Young Person Memberships service for young people and young adults under 25. We will train and support trusted organisations to deliver the Dose of Nature model in their communities, providing the clinical framework, accreditation, supervision, quality assurance and evaluation needed for safe, effective and consistent delivery.
About the role
As Young People’s Clinical Service Lead, you will establish, deliver and grow this new service. Working with our Head of Clinical and Memberships Operations Lead, you will turn our clinical model into a scalable national service while protecting its quality, safety and integrity.
You will lead the clinical assessment and accreditation of member organisations; develop training and competency frameworks; provide supervision and consultation; establish governance, safeguarding and risk arrangements; monitor outcomes and quality; and build trusted relationships with NHS, voluntary-sector, youth-service and community partners.
About you
You will be a current HCPC-registered Clinical or Counselling Psychologist, with a doctoral-level qualification and experience broadly consistent with an NHS Band 8a role.
You will bring:
-
Substantial post-qualification experience supporting young people or young adults experiencing mental-health difficulties;
-
Strong skills in psychological assessment, formulation, intervention, clinical decision-making, safeguarding and risk management;
-
Experience providing clinical supervision, consultation or reflective practice to other practitioners;
-
Experience designing or delivering clinical training and assessing practitioner competence;
-
Experience of developing, implementing or improving a clinical service; and
-
The confidence to work across organisational boundaries, maintain clear clinical standards and help build a new national service.
-
Experience in CAMHS, young-adult mental health, voluntary-sector provision, clinical governance, quality assurance, accreditation or partnership-led services would be valuable.
We offer hybrid and flexible working, employer pension contribution, pro-rata annual leave, professional supervision, CPD support and approved travel expenses.
Dose of Nature is committed to equality, diversity and inclusion. This post is subject to enhanced DBS clearance, references, verification of qualifications and HCPC registration, and eligibility to work in the UK.
Please download the full Job Description and Person Specification before applying.
Work with people with mental health problems & the general population encouraging everyone to connect with nature in order to improve mental wellbeing
The client requests no contact from agencies or media sales.
About The Job
Contract: Fixed-term, until 31st December 2026.
Hours: 17.5 Hours per week (0.5 FTE).
Salary: £12,901 - £16,126 (pro rata from £25,802-£32,252)
Location: Remote working. Flexibility to work from other Carers Trust’s offices around the UK when needed.
The Young Carers Participation and Co-design Coordinator will work collaboratively with young carers, schools, local carer organisations and Network Partners to coordinate and facilitate meaningful young carer participation across the programme. This includes coordinating a national Young Carers Ambassador Group, embedding co-design approaches throughout programme activity, and ensuring young carers’ voices and experiences inform the development of resources, programme delivery and future priorities.
This role is central to advancing our mission by amplifying the voices of young carers and ensuring their lived experiences shape the support available to them. By strengthening participation opportunities, fostering collaboration between schools and local carer organisations, and embedding co-design at every stage of the programme, the postholder will help improve understanding of young carers’ needs and experiences. The work will contribute directly to improving educational outcomes and support for young carers, while also generating shared learning and evidence to inform future policy and practice, ensuring young carers’ voices are reflected in services, decisions and opportunities at both local and national levels.
As the postholder you will:
- Facilitate workshops, discussions and feedback sessions with young carers.
- Regularly review participation activity to impropve quality, accessibility and impact.
- Support the coordination and tracking of young carer involvement in influencing activity, including ensuring that contributions are captured and fed into reporting.
Please download the attached recruitment pack to find out more.
Permanent | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Service to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead eight services with nine direct reports, spanning substance use and services for children and young people. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, significant senior leadership experience within substance use services is essential, including experience of leading CQC-regulated provision and maintaining high standards of quality, safety and regulatory compliance.
You will also need a strong understanding of safeguarding and the governance required to deliver safe and effective services for children and young people. Direct operational experience of Children & Young People services would be valuable, but we are equally interested in candidates who can demonstrate strong safeguarding and CYP governance experience alongside substantial substance use leadership.
This permanent appointment offers the opportunity to provide long-term leadership to a significant portfolio and help shape the future development of Cranstoun’s services.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keeping Young People Safe:
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS (England & Wales) / PVG (Scotland) check and receive ongoing safeguarding training.
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise - a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills-teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across Hull, East Riding, North Lincolnshire, and North East Lincolnshire, building partnerships with schools, colleges, youth organisations and community groups-particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures programme-helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders.
- Passionate about education, social mobility, and giving every young person a chance to shine.
- A natural communicator-whether leading a session in a classroom or inspiring a room of volunteers.
- Organised and able to juggle multiple projects (with a great sense of humour!).
- Self-motivated, adaptable, and happy working remotely but never alone-you’ll be part of a close-knit regional team.
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering.
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities.
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation.
- Deliver and support the rollout of YE programmes in schools and other settings.
- Recruit, train and support volunteers-making sure they feel valued and inspired.
- Work with your regional team to meet shared goals and celebrate local impact.
- Help secure local funding by supporting fundraising efforts and managing project deliverables.
- Support the planning of events, trade fairs and celebrations for young people.
- Keep accurate records, track impact, and make sure safeguarding is front and centre.
A few practical things:
- This is a hands-on role-you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential).
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times.
- Expect to be on your feet during some events or sessions-it’s all part of the fun!
How to Apply
If you’re ready to help shape the futures of young people across Hull, East Riding, North Lincolnshire, and North East Lincolnshire, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 16 September 2026. Please note that applications without a cover letter will not be considered.
Interviews will be held in person and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive.
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title – Education Officer - Children & Young People
Reports to – Director of Financial Education
Working Hours – We welcome applications from candidates looking to work part-time or full-time (up to 37.5 hours per week)
Location – London - Clapham / Hybrid working (minimum 40% of working time in the office)
About Us
For over 30 years, The Money Charity has been the UK's Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.
We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.
We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and by influencing policy-makers, media, industry and public attitudes.
We are a small, passionate team with a big reach and an open mind, committed to quality, accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration.
About the Role
Each year, we reach around 35,000 children and young people through the delivery of our Financial Education Money Workshops in schools, colleges and community groups across the UK. The Workshops are interactive, engaging and relevant, covering topics including budgeting, saving, borrowing, insurance, uni money and much more. Children and young people love having the chance to talk about money, ask questions and think about what they are going to do with theirs!
We are looking to recruit a member of staff to help carry out the day-to-day management of the Workshop content, resources and delivery through our freelance trainer network, as well as deliver some Workshops directly to children and young people themselves. The applicant will play a pivotal role in ensuring The Money Charity’s Financial Education work is carried out efficiently and to the best standards, with opportunity for in-role development and professional growth.
We are looking for somebody with the drive and initiative to take this area of work forward as we seek to grow our delivery levels and reach in 2027 and 2028. The applicant should have fantastic presentational skills, enjoy being creative, and be confident in a classroom environment. They should have excellent interpersonal skills and be able to develop relationships with a range of stakeholders. We are looking for someone with enthusiasm for providing children and young people with life skills, as well as supporting the charity’s aims and objectives. The applicant must be able to work under pressure, deliver tasks to an agreed timescale and have the ability to manage their own workload, as well as working as part of our small, supportive team.
This varied role will provide an excellent opportunity for the applicant to influence and deliver our flagship, evidence-based programme with national reach, whilst also being able to enjoy the buzz of being in the classroom regularly themselves.
Closing Date – 11:30pm, Monday 14 September 2026
Interviews – First-round interviews will be held virtually on 17 and 22 September.
Start Date – We are looking for the successful candidate to start as soon as possible following the recruitment process.
Please visit our website for the full job description including the key responsibilities, person specification, benefits and application details.
The client requests no contact from agencies or media sales.
Keeping Young People Safe:
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
Are you passionate about helping young people build brighter futures?
We’ve got a brilliant opportunity for you to join our team as an Impact and Insights Officer, at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills like teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where your insights will shape real change. As Impact and Insights Officer, you’ll:
- Play a key role in evaluation and insight projects that strengthen Young Enterprise’s evidence base and inform strategy.
- Turn data into stories that amplify young people’s voices and drive impact.
- Coordinate and align data across 15+ programmes, ensuring quality and consistency.
- Stay ahead of trends in education and youth research, bringing fresh ideas and innovation.
- Work collaboratively across teams and with external partners to share insights and champion best practice.
This is a dynamic, insight-driven role with plenty of scope for creativity, independence, and collaboration.
You’ll love this job if you are…
- passionate about making a difference: Using evidence to unlock opportunities for young people.
- detail-focused and curious: Ensuring accuracy while exploring what the numbers really mean.
- a natural problem-solver: Finding creative ways to collect, interpret, and communicate data.
- a clear communicator: Turning complex findings into compelling stories that inspire action.
- curious and evidence-driven: Supporting research and evaluation projects that deepen our understanding of impact and inform decision-making.
- enthusiastic about data and AI: Exploring the potential of technology to improve data analysis.
- collaborative and proactive: Working across teams and engaging external networks to make big ideas happen.
Key Responsibilities
- Collating and monitoring data, including database oversight and data cleaning, to strengthen Young Enterprise’s evidence base.
- Monitor, clean and validate data across multiple programmes, ensuring high standards of data quality and completeness.
- Set up and manage surveys, filtering and analysing large volumes of quantitative and qualitative data.
- Synthesize and communicate insights clearly through briefings and presentations, to meet diverse internal needs.
- Contribute to research and evaluation projects, applying appropriate research methods to generate robust evidence and actionable insight.
- Apply creative and innovative approaches to data collection, analysis and visual storytelling, ensuring young people’s voices are represented authentically.
- Explore the use of applications and software, including AI, that can enhance Young Enterprise’s data analysis and insight.
- Stay up to date with external research and sector trends, particularly in education and youth research, building strong peer networks and exploring external collaboration opportunities.
- Support external reporting and dissemination, ensuring that funder monitoring and evaluation requirements are met and impact is shared effectively.
- Act as a day-to-day research and insights contact, collaborating across teams and contributing to cross-organisational initiatives.
A few practical things
- This is a hybrid role, requiring you to work from a YE office (London or Oxford) at least 8 days per month.
How to Apply
Please send your CV and a one-page cover letter telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 2 September 2026. Please note that applications without a cover letter will not be considered.
First-round interviews will be held in person at our London Office and shortlisted candidates will be invited to be interviewed on 7 September 2026. Second-round interviews will be held via Teams, on 11 September 2026.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
The role
This is an exciting opportunity to join NEYDL’s growing team and help us establish and develop our work with young dads in Sunderland.
As a Senior Young Dads Worker, you will provide direct, intensive support to young dads across Sunderland, working with some of the most disadvantaged young men in the region. You will manage your own caseload, lead peer support activity, work in close partnership with Family Hubs, social care and other local services, and take a lead role in ensuring every young dad you work with is effectively supported from first contact through to positive outcomes.
This is a senior role with real responsibility. Alongside direct delivery, you will take ownership of your project budget, contribute to funder reporting, supervise junior staff and/or volunteers, and develop a designated area of specialism agreed with the senior leadership team. You will be part of a close, supportive team and will play an active role in shaping how NEYDL grows its presence in Sunderland.
What we are looking for
We are looking for someone with experience of working with disadvantaged young people or young families in a direct support role, ideally in a statutory or voluntary sector context. You will be confident working independently and managing a complex caseload, and you will understand the challenges facing young dads and the systems they navigate.
We particularly welcome applications from people with lived experience of young fatherhood or young parenthood, from individuals with local knowledge of Sunderland communities, and from people from minoritised backgrounds.
What we offer
NEYDL is a close, inclusive and supportive team that actively invests in the development of its staff. We are a non-judgmental organisation built on mutual trust, respect and honesty. If you join us, you will be part of a team that genuinely believes in what it does.
In addition, we offer:
- 7.2 weeks’ annual leave per year, inclusive of statutory and public holidays
- 5% employer pension contribution
- A flexible hybrid working arrangement
- Regular supervision and fortnightly team meetings
- Funded professional development and training
- Mileage paid at 55p per mile for business travel
Job purpose
To provide high-quality, intensive support to young dads and expectant fathers (aged 25 and under) across Sunderland; to lead and coordinate peer support activity; to manage allocated budgets and contribute to funder reporting; and to take an active role in the development of NEYDL’s commissioned services in the region.
Key responsibilities
1. Direct support
- Provide in-person and online 1-to-1 support to young dads and non-birthing people, helping them address key challenges and achieve personal outcomes
- Assess new referrals and manage a complex caseload, prioritising according to need and risk
- Support young dads to attend key meetings with professionals (including child protection, child in need, family court and multi-agency forums)
- Help young dads to access wider opportunities including volunteering, employment, education and community activities
- Support young dads and their families to engage in father and child activities, stay and play sessions, and peer supported recreational activities
- Promote and support access to DigiDAD, NEYDL’s free e-learning platform, and other training and information resources
2. Peer support and group work
- Establish, coordinate and co-facilitate in-person peer support groups for young dads in Sunderland
- Support the development and delivery of parenting, relationship skills and employability sessions in response to community-identified needs
- Support peer moderated video gaming groups as part of DigiDAD Gaming where relevant
3. Induction, onboarding and milestones
- Ensure every young dad is effectively inducted onto the NEYDL service, completing key onboarding steps and baseline self-evaluation measures
- Track and record progress against key milestones throughout the support journey, in line with NEYDL’s evaluation framework
- Ensure all relevant data is recorded accurately and on time in NEYDL’s data management system
4. Budget and targets
- Take ownership of allocated project budgets, monitoring expenditure and liaising with the Programme Manager (Commissioned Services) and Finance Officer as required
- Work proactively to achieve agreed referral rate targets, taking responsibility for building pathways and relationships that generate consistent referrals
- Contribute to the preparation of funder reports under the oversight of the Programme Manager and Fundraiser, providing accurate data and case study material
5. Specialism
- Take on a designated area of specialism within NEYDL, agreed with the Senior Leadership Team (for example, volunteering, safeguarding or environmental programmes)
- Take a lead role within the team in relation to your specialism, contributing expertise and supporting colleagues
6. Management of staff and volunteers
- Line manage junior staff, project workers and/or volunteers as required
- Support staff and volunteers with operational queries and day-to-day delivery
- Contribute to the induction, supervision and professional development of staff and volunteers
- Support the recruitment and progression of young dads into volunteering roles, including as DigiDAD content creators, peer researchers, DADvocates, AmbassaDADS and community leaders
7. Monitoring and evaluation
- Support the effective recording, monitoring and reporting of programme performance via NEYDL’s data management system and evaluation framework
- Comply with all monitoring, evaluation and reporting requirements, both internal and funder-related
- Support the work of NEYDL’s research partners and independent evaluators as required
8. Collaboration and partnerships
- Work in partnership with key stakeholders in Sunderland to improve the service offer for young dads, including Family Hub teams, social care, health, housing, education and voluntary sector organisations
- Build referral pathways and maintain strong working relationships with local services and networks
- Develop and build effective relationships with principal stakeholders, supporters and referral partners
9. Advocacy and engagement
- Represent NEYDL at external events and meetings to raise awareness of the service and influence other organisations
- Promote, campaign and advocate with and on behalf of young men, ensuring NEYDL continues to be a leading voice for positive change
- Work proactively to enable young dads to influence the design and delivery of the service, including supporting their participation in community leadership programmes
- Support the charity’s communications and engagement activity, including contributing content to annual reports, social media and local media
10. Other
- Deputise for the Programme Managers as required
- Report to the Board of Trustees in person or in writing on a quarterly basis as required
11. Standard clauses
- The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy
- The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times
- The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy
- This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment
This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.
The Senior Youth Inclusion Officer is a key role within the Youth Inclusion team, helping to connect insights and champion young people’s voices throughout our work.
You will be one of two Senior Officers leading on the day-to-day delivery of the Future Voices Group (FVG) – our flagship youth engagement programme bringing together young people with lived experience of facing barriers to employment.
This will involve working across the organisation to support teams to work with young people, in line with our strategy.
- You will ensure our youth ambassadors meaningfully and authentically shape our activity, in particular through our engagement and influencing of key audiences and decision-makers across the youth employment system.
- You will bring awareness of the youth employment policy landscape, alongside experience of supporting young people with lived expertise to influence policymaking, programme design or service improvement through youth voice approaches.
- This role requires availability for regular evening sessions and occasional weekend commitments.
We currently operate a hybrid model of two-days per week in the office and three-days from home.
Please download our recruitment pack for more information on this opportunity.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deliver life-changing STEM experiences. Build partnerships. Shape the future workforce.
- Looking for a role where no two days are the same?
- Want to combine event delivery, stakeholder engagement and youth development in a career with real purpose?
- Join EDT as a Delivery Officer and help thousands of young people discover exciting opportunities in STEM, education and future careers.
- As a Delivery Officer, you'll be at the heart of inspiring the next generation through engaging programmes, industry partnerships and memorable learning experiences.
- This is a fantastic opportunity for an ambitious Delivery Officer to join a respected national charity during an exciting period of growth and transformation.
Why Join EDT?
At EDT, our values aren't just words. They shape everything we do.
- Passionate about creating equitable access to STEM careers
- Dynamic in our response to a changing world
- Collaborative with industry, educators and communities
- Respectful of young people's potential and lived experiences
What You'll Be Doing
- Deliver engaging STEM programmes, workshops, events and experiences for schools, colleges and industry partners
- Take ownership of programmes from planning and coordination through to delivery, evaluation and reporting
- Build and maintain strong relationships with schools, teachers, industry mentors and external stakeholders
- Represent EDT as a professional and engaging Delivery Officer at face-to-face, residential and virtual events
- Inspire and engage large groups of young people through confident presentations and interactive learning experiences
- Manage programme data, CRM records, participant feedback and reporting to support continuous improvement
Please refer to the Job Description for the full list of responsibilities and person specification.
Who We're Looking For
- Experience delivering programmes, projects, events or activities within education, youth engagement, outreach, STEM or community environments
- A confident presenter who can motivate, engage and inspire young people
- Strong stakeholder management and relationship-building skills
- Experience coordinating events, workshops, programmes or educational activities
- Passion for creating opportunities and improving outcomes for young people
- Willingness to travel and occasionally support overnight or residential programmes
What's In It For You?
- Salary of £27,300 to £32,400 depending on skills and experience
- Hybrid working with flexibility built into the role
- 25 days annual leave plus bank holidays
- Up to 10% employer pension contribution
- Life insurance worth three times annual salary
- Wellbeing support and employee benefits
Location
- Hybrid working
- Office base in Southampton or Welwyn Garden City
- Travel across the South of England, including London and South Wales
- Home working, office working and delivery on partner sites
- Occasional overnight stays required
Why This Role Stands Out
- As a Delivery Officer, you'll be delivering inspiring experiences directly to young people.
- As a Delivery Officer, you'll work with schools, employers, universities and industry leaders.
- As a Delivery Officer, you'll help shape programmes that influence future careers and aspirations.
- As a Delivery Officer, you'll see first-hand the impact your work has on young people's lives.
Hashtags
#DeliveryOfficer #DeliveryOfficerJobs #EducationOfficer #ProgrammeDelivery #STEMJobs #STEMEducation #YouthEngagement #OutreachOfficer #ProgrammeCoordinator #EventManagement #SchoolsEngagement #EducationJobs #CommunityEngagement #ProjectCoordinator #EmployerEngagement #EducationCharity #HybridWorking #SouthEnglandJobs #SouthamptonJobs #WelwynGardenCityJobs #STEMCareers #YouthProgrammes #CareersInEducation #EducationRecruitment #STEMOutreach #StudentEngagement #ProgrammeManagement #EducationCareers #DeliveryOfficerCareers #YouthDevelopmentJobs
Our mission is to connect young people with STEM and inspire STEM futures.



The client requests no contact from agencies or media sales.
The role
This is an exciting opportunity to join NEYDL’s growing team and help us establish and develop our work with young dads in Tees Valley.
As a Senior Young Dads Worker, you will provide direct, intensive support to young dads across Tees Valley, working with some of the most disadvantaged young men in the region. You will manage your own caseload, lead peer support activity, work in close partnership with Family Hubs, social care and other local services, and take a lead role in ensuring every young dad you work with is effectively supported from first contact through to positive outcomes.
This is a senior role with real responsibility. Alongside direct delivery, you will take ownership of your project budget, contribute to funder reporting, supervise junior staff and/or volunteers, and develop a designated area of specialism agreed with the senior leadership team. You will be part of a close, supportive team and will play an active role in shaping how NEYDL grows its presence in Tees Valley.
What we are looking for
We are looking for someone with experience of working with disadvantaged young people or young families in a direct support role, ideally in a statutory or voluntary sector context. You will be confident working independently and managing a complex caseload, and you will understand the challenges facing young dads and the systems they navigate.
We particularly welcome applications from people with lived experience of young fatherhood or young parenthood, from individuals with local knowledge of Tees Valley communities, and from people from minoritised backgrounds.
What we offer
NEYDL is a close, inclusive and supportive team that actively invests in the development of its staff. We are a non-judgmental organisation built on mutual trust, respect and honesty. If you join us, you will be part of a team that genuinely believes in what it does.
In addition, we offer:
- 7.2 weeks’ annual leave per year, inclusive of statutory and public holidays
- 5% employer pension contribution
- A flexible hybrid working arrangement
- Regular supervision and fortnightly team meetings
- Funded professional development and training
- Mileage paid at 55p per mile for business travel
Job purpose
To provide high-quality, intensive support to young dads and expectant fathers (aged 25 and under) across Tees Valley; to lead and coordinate peer support activity; to manage allocated budgets and contribute to funder reporting; and to take an active role in the development of NEYDL’s commissioned services in the region.
Key responsibilities
1. Direct support
- Provide in-person and online 1-to-1 support to young dads and non-birthing people, helping them address key challenges and achieve personal outcomes
- Assess new referrals and manage a complex caseload, prioritising according to need and risk
- Support young dads to attend key meetings with professionals (including child protection, child in need, family court and multi-agency forums)
- Help young dads to access wider opportunities including volunteering, employment, education and community activities
- Support young dads and their families to engage in father and child activities, stay and play sessions, and peer supported recreational activities
- Promote and support access to DigiDAD, NEYDL’s free e-learning platform, and other training and information resources
2. Peer support and group work
- Establish, coordinate and co-facilitate in-person peer support groups for young dads in Tees Valley
- Support the development and delivery of parenting, relationship skills and employability sessions in response to community-identified needs
- Support peer moderated video gaming groups as part of DigiDAD Gaming where relevant
3. Induction, onboarding and milestones
- Ensure every young dad is effectively inducted onto the NEYDL service, completing key onboarding steps and baseline self-evaluation measures
- Track and record progress against key milestones throughout the support journey, in line with NEYDL’s evaluation framework
- Ensure all relevant data is recorded accurately and on time in NEYDL’s data management system
4. Budget and targets
- Take ownership of allocated project budgets, monitoring expenditure and liaising with the Programme Manager (Commissioned Services) and Finance Officer as required
- Work proactively to achieve agreed referral rate targets, taking responsibility for building pathways and relationships that generate consistent referrals
- Contribute to the preparation of funder reports under the oversight of the Programme Manager and Fundraiser, providing accurate data and case study material
5. Specialism
- Take on a designated area of specialism within NEYDL, agreed with the Senior Leadership Team (for example, volunteering, safeguarding or environmental programmes)
- Take a lead role within the team in relation to your specialism, contributing expertise and supporting colleagues
6. Management of staff and volunteers
- Line manage junior staff, project workers and/or volunteers as required
- Support staff and volunteers with operational queries and day-to-day delivery
- Contribute to the induction, supervision and professional development of staff and volunteers
- Support the recruitment and progression of young dads into volunteering roles, including as DigiDAD content creators, peer researchers, DADvocates, AmbassaDADS and community leaders
7. Monitoring and evaluation
- Support the effective recording, monitoring and reporting of programme performance via NEYDL’s data management system and evaluation framework
- Comply with all monitoring, evaluation and reporting requirements, both internal and funder-related
- Support the work of NEYDL’s research partners and independent evaluators as required
8. Collaboration and partnerships
- Work in partnership with key stakeholders in Tees Valley to improve the service offer for young dads, including Family Hub teams, social care, health, housing, education and voluntary sector organisations
- Build referral pathways and maintain strong working relationships with local services and networks
- Develop and build effective relationships with principal stakeholders, supporters and referral partners
9. Advocacy and engagement
- Represent NEYDL at external events and meetings to raise awareness of the service and influence other organisations
- Promote, campaign and advocate with and on behalf of young men, ensuring NEYDL continues to be a leading voice for positive change
- Work proactively to enable young dads to influence the design and delivery of the service, including supporting their participation in community leadership programmes
- Support the charity’s communications and engagement activity, including contributing content to annual reports, social media and local media
10. Other
- Deputise for the Programme Managers as required
- Report to the Board of Trustees in person or in writing on a quarterly basis as required
11. Standard clauses
- The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy
- The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times
- The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy
- This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment
This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.
Young Carer Coordinator & Club Lead
Full-time 35 hours per week (5 days)
Salary £27,328
Office base – Harlow or Maldon Office
Could you support young carers in building confidence, resilience, and brighter futures?
We have an exciting opportunity for a Young Carer Coordinator & Club Lead to join our team, supporting young people across West Essex who are caring for a family member. This is a rewarding and varied role that involves both one-to-one and group work with young carers, helping them improve their emotional wellbeing and navigate the challenges they face. As part of the role, you will also take the lead in running a regular Young Carer Club, creating a safe and welcoming space where young carers can take part in activities, build friendships and have time away from their caring responsibilities.
You will have experience working with children or young people in settings such as youth work, education, health, or social care. You’ll be passionate about making a difference and creating safe, supportive spaces for young carers to be heard, grow, and thrive.
Action for Family Carers is a thriving charity which for over 30 years has been providing support for Adult Carers and Young Carers – people with unpaid, caring responsibilities for others. We are a Carers Trust Network Partner and Trusted Charity. We provide support, information, counselling, Young Carer clubs and respite care across Essex, working within schools, with GP practices and in a variety of community settings.
Responsibilities will include:
Building trusted relationships with young carers and their families
Delivering tailored one-to-one and group support in schools to meet individual needs
Developing engaging activities and resources
Leading a regular Young Carer Club, including planning and delivering activities and coordinating Club Assistants and volunteers
Working closely with schools and community partners to raise awareness
Helping young carers shape the services that support them
Keeping clear and accurate records of support provided
Supporting wider organisational goals, including fundraising
You will need to be:
Experienced in working with children and young people, including providing individual or group support.
Confident planning and delivering engaging activities for children and young people.
An excellent communicator with the ability to build positive relationships with young people, families and professionals.
Organised and confident managing a caseload and competing priorities.
Knowledgeable and confident in safeguarding children and young people.
IT literate and comfortable using Microsoft Office and databases.
Able to lead a Young Carer Club, including coordinating staff and volunteers and ensuring sessions are safe and well organised.
Flexible and able to work the regular Young Carer Club evening.
A driver with access to a vehicle.
We offer:
Full induction and relevant training
Contributory pension scheme
24-hour Confidential Staff Helpline
An opportunity to help vulnerable families in the local community
A chance to be part of a supportive and friendly team
Closing date for completed applications: Monday 7th September 2026
For an informal conversation about the role please contact Jo Hotten (Young Carers Service Manager)
Action for Family Carers is an equal opportunities employer and positively encourages applications from all sections of the community.
Registered Charity No: 1127164
Finance Director
Hours of work 30 hrs / 4 days per week, permanent contract
Based Newhaven, with some hybrid working available after completing induction
Starting Salary £65K per annum pro rata
Sussex Community Development Association (SCDA) has been supporting people and communities to thrive for over 28 years. We deliver a range of projects, services & activities aimed at improving economic stability and opportunity, health and wellbeing, and addressing loneliness, social isolation and social cohesion. Come & join our flexible, inclusive and friendly organisation in this crucial role, and help make a difference!
Are you an experienced senior level finance decision maker with broad cross sector knowledge, who demonstrates excellent communication skills, and wants to use your skills to support a community facing organisation? If so, we would welcome your interest and application!
You will be a qualified accountant with an understanding of the complexities of working within the 3rd sector funding framework. With responsibility for providing expert strategic financial advice and professional input right across the organisation, you will ensure the finances of the Charity run smoothly and efficiently. You will consider the wider internal and external factors presented to you by our internal knowledge experts alongside the financial position to support the delivery of SCDA’s services and enterprises, and which fulfil the organisation’s mission and values.
As a manager you will also provide effective leadership, operational support and direction to the well-regarded finance team.
Providing sound financial, contract & risk management advice and ensuring compliance with legal, statutory and audit requirements, you will contribute to the strategic leadership of the charity as an active member of our Senior Management Team.
We are looking for people to join our team who have the qualities and skills we feel would most benefit our internal and external clients; professionalism, empathy, kindness and understanding. In return, we understand people want to work in a supportive environment with friendly colleagues. We offer a flexible, hybrid approach to delivery wherever possible, annual leave of 25 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay for planned operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!
Interviews will be held in Newhaven.
Closing date: 5pm on Sunday 27th September 2026
1st stage interviews: Wednesday 7th October 2026 / 2nd stage interviews: Wednesday 14th October 2026
You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match.If you’re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the CEO or HRD.
SCDA includes: Employability; Community Advice and Wellbeing; Community Development & Health
Registered Charity Number: 1094905
Company Limited by Guarantee: 3387617
Supporting people and communities to thrive
The Role
Thank you for the interest in this role – it is an exciting one.
You would be joining us at an exciting point in our journey as we reach the midpoint of our ambitious five-year Evolve strategy, following the launch of our new identity as the Leadership Skills Foundation. Over the next two and a half years, we will continue working towards our goal of reaching 200,000 young people annually across through education and community leadership programmes, while cementing our position as the trusted voice for leadership skills development.
This role will play a significant in making that happen via:
-
Identifying and securing new customers.
-
Retaining and growing income from our current customers.
-
Building relationships that drive programme registrations.
-
Using data and insights to adapt approaches and drive efficiency.
Looking ahead, with a new identity for the organisation and new programmes and partnerships emerging, this role requires a dynamic storyteller who can confidently identify the needs of our customers and clearly demonstrate the value our programmes can offer.
You'll be a proactive and confident development professional, skilled at spotting opportunities and transforming these into tangible outcomes. You'll thrive on creating and delivering development and engagement plans that directly support our departmental income goals and customer service objectives. With a passion for building strong relationships, you'll bring excellent communication and presentation skills to every interaction.
Previous experience in a business development, or sales role is essential as well as good knowledge of the education systems in the UK. Ideally you will be based within or near the West Midlands, South West or Wales due to potential travel requirements in these regions.
Please note: You must be eligible to work in the UK to apply for this vacancy. The Leadership Skills Foundation cannot offer visa sponsorship.
Role summary:
Role purpose:
Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact.
-
Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income.
-
Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty.
Key responsibilities:
Retain and grow existing centre relationships
-
Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential.
-
Deliver against annual centre income targets by supporting centres to continue and expand programme delivery.
-
Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback.
-
Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support.
-
Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships.
Generate and convert new business
-
Identify and research high-potential leads across your allocated sectors (e.g., secondary, Wales, community, international schools) using BI and CRM insights, sector intelligence, and marketing-generated activity.
-
Plan and deliver proactive outreach activity via a Sector, Segment and Region Development Plans.
-
Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts.
-
Support new centre onboarding, from initial conversations through to registration and early delivery support.
-
Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities.
Deliver outstanding customer experience
-
Proactively communicate and engage with customers to support their delivery of Leadership Skills Foundation programmes.
-
Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback.
-
Ensure every interaction reflects the Leadership Skills Foundation’s values.
-
Proactively use our Customer Relationship Management (CRM) system to maintain consistent and accurate records of communications, registrations, and engagement history.
-
Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities.
-
Champion a customer-first mindset and share insight to improve performance against our customer experience objectives.
Use data, systems, and insight to drive decisions
-
Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors.
-
Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement.
-
Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities.
-
Use our CRM systems and workflow as a planning and prioritisation tools to anticipate risk and drive quality interactions and personal efficiency.
Collaborate across teams and support innovation
-
Work closely with key teams to plan and coordinate campaigns, messaging, and respond to customer feedback.
-
Feedback insight from centres to inform programme development and sector-specific improvements.
-
Contribute to team planning meetings, training sessions, and department-wide initiatives.
-
Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
Skills, experience, and knowledge
Essential
Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.
-
An understanding of education systems in the UK.
-
An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
-
Strong interpersonal and communication skills.
-
Experience of working on own initiative and being a self-starter.
-
Confidence in presenting externally to customers and partners.
-
Experience of working with CRM systems, sales forecasting tools, and Management Information systems.
-
Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
-
Ability to present information concisely using Microsoft Office programmes.
-
An ability to network, influence and build relationships with key stakeholders andcustomers.
-
An ability to convert external relationships into long standing customers results.
Desired
Previous experience in a sales environment.
-
An understanding and passion for leadership skills development and the value it provides for young people and centres.
-
Excellent customer service skills.
-
An understanding of awarding bodies and their operating landscape.
Empowering every young person to shape their future and lead their communities.



The client requests no contact from agencies or media sales.

