Job Type: Full time, 30 or 37 hours per week
Contract Type: Permanent
Salary: £25,017 - £27,700 per annum, FTE.
The Role
As a Fundraising and Product Sales Administrator, you’ll play a vital role in supporting our fundraising team and helping us achieve our targets. Reporting to the Senior Fundraising Administrator, you’ll provide high-quality administrative support, deliver excellent donor care, and assist with the coordination of events and fundraising activities across the region.
What You Will Be Doing
• Providing prompt and accurate administrative support to the fundraising team
• Setting up and maintaining supporter records on Salesforce and processing event registrations
• Coordinating monthly visit days and supporting the smooth running of events
• Preparing and sending fundraising packs, posters, tickets, and other materials
• Updating CHSW and external websites with supporter events
• Responding to supporter enquiries and delivering excellent donor care
• Assisting with proactive donor engagement, including chasing pledges and converting enquiries
• Ensuring compliance with fundraising legislation and CHSW policies
The Successful Candidate
We’re looking for someone who is:
• Highly organised with strong attention to detail
• Experienced in administration within a busy environment
• Confident using Microsoft Office and databases (Salesforce experience is a bonus)
• A great communicator with excellent customer service skills
• Flexible and proactive, able to adapt to changing priorities
• Passionate about the work of CHSW and committed to our values
• Essential requirements include GCSEs (or equivalent experience), strong IT skills, and the ability to work collaboratively and independently. A willingness to travel and work occasional evenings/weekends is also required.
What we offer
We value our staff and offer an excellent working environment with an enthusiastic and committed team, benefits include:
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
Closing Date: 30/01/2026
Interview Date: 10/02/2026
How to Apply
Please apply by clicking on the link before the closing date of Friday 30th January.
Please note: We may close this vacancy early if sufficient suitable applications are received; therefore, we recommend you apply early
If you have any questions, please visit our website to find out more, or use our email to contact us and speak to one of our HR team today
CHSW Equality, Diversity and Inclusion Statement
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
Charity Registration Number 1003314
You may also have experience in the following: Fundraising Administrator, Fundraising Assistant, Charity Administrator, Donor Care Administrator, Fundraising Support Officer
Charity Fundraising Assistant, Events and Fundraising Administrator, Fundraising Coordinator, Supporter Care Administrator, Charity Events Administrator, Income Generation Administrator, Fundraising Operations Administrator, Charity Sales Administrator, Fundraising and Events Assistant
REF-225 955
ABOUT THE ROLE
As a respected and growing organisation, BPNA is looking for a highly motivated individual who can use their dedication, attention to detail and reliability to help us develop further. We are seeking to appoint a UK Short Course Co-ordinator to join our small team which is based across our Bolton and London offices. This is a full-time, permanent post based in Bolton, working 37.5 hours a week (7.5 hours per day x 5 days per week). The Short Course Co-ordinator will provide customer care as well as logistical and technical support to both online and face-to-face UK short courses.
ABOUT BPNA
The British Paediatric Neurology Association (BPNA) is the professional organisation for doctors who specialise in the care of children with neurological disorders. The BPNA has developed a number of educational programmes for doctors in the UK and overseas both online and face-to-face. This role directly supports the education of healthcare professionals across the UK, impacting the care of children with neurological conditions.
ABOUT YOU
This role would suit an organised, efficient and practical person with excellent interpersonal and communication skills and a good deal of common sense. You will also have diplomatic skills and the ability to build good relationships. You will need to be flexible, have an ability to problem-solve on-site, provide online zoom support, set up equipment such as computers and data projectors, and to organise highly educated people whilst remaining calm and maintaining a sense of humour. We are looking for someone to join our team who will contribute to maintaining and developing our customer focused ethos.
While this role is primarily based in Bolton, there will be some UK travel with overnight stays to support in-person courses. We offer time off in lieu or overtime paid for additional hours worked.
WHY COME AND WORK FOR US?
At BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a small organisation with big ambitions, and we work closely together to make an impact. You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of BPNA, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations.
We offer 25 days’ annual leave (excluding Bank Holidays) plus an additional day leave for birthday, rising to 30 days after 10 years of service and access to the Nest Pension scheme, with 6% employer contribution.
LOCATION
While this role is based in Bolton, BPNA offers hybrid working arrangements, enabling you to balance time between working from our office and from home. Your line manager will agree with you how much time you will be required to work in the office and how frequently, to achieve productivity and service levels. This could vary week to week. You should anticipate spending an increased amount of time in the office during your probationary period.
JOB PURPOSE
This role provides hands-on experience with technology support for virtual courses and event planning for in-person courses for health care professionals, equipping you with skills in both administrative and event coordination settings. All course planning and logistics are arranged from the BPNA offices.
The purpose of this role is to:
• Support the organisation and delivery of virtual short courses
• Support the organisation and delivery of face-to-face short courses
For the full Job Description and Person Specification, see the attchment below
HOW TO APPLY
To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.
Closing date: 1 February 2026
Interviews aimed for: 11 February 2026
Please note that only shortlisted candidates will be contacted.
To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.
Closing date: 1 February 2026
Interviews aimed for: 11 February 2026
Please note that only shortlisted candidates will be contacted.
To create a world where every child and young person with a neurological condition can access the care and support they
The client requests no contact from agencies or media sales.