Youth services manager jobs in crouch end, greater london
Role: Full-time* Trust & Foundations Manager
Salary: £37,000 - £40,000 dependent on experience
Location: Remote, with occasional travel to Edinburgh or London
This position is full-time; however, for the right candidate, we would consider a four-day working week (or equivalent reduced hours) at the full salary rate, depending on the demonstration of exceptional relevant experience.
ABOUT US
School of Hard Knocks (SOHK) is an education charity that exists to empower and support young people living in complex and challenging circumstances. We use rugby to foster an environment of genuine acceptance, where the sport becomes a platform for participants to improve their confidence, communication skills, commitment, self-control, and ability to work effectively within a team. Through group learning and one-to-one mentoring, SOHK helps young people (re)engage with education and safeguard their wellbeing.
Ninety percent of our participants report feeling more confident and more engaged with school after taking part - with long-term effects on attendance, attainment, and life outcomes. Find out more about our Schools Programme here.
SOHK is at a new and exciting stage of development. Having delivered its programmes to thousands of adults and young people over the past 13 years, in 2024 we chose to focus solely on working in schools. This shift responds to a dramatic rise in need among young people in the UK, many of whom are struggling to navigate adolescence amid rising poverty, a mental health crisis, and increasing isolation.
We plan to double the number of young people engaging with our programmes over the next five years. We are also making significant investments in our impact function, to better understand how we can maximise the benefits for participants and attract more attention and investment to social and emotional learning (SEL) interventions.
Our Mission:
To empower young people to fully realise their potential.
Our Vision:
A society in which every young person has an equal opportunity to succeed.
OVERVIEW
The Trusts & Foundations Manager will play a central role in shaping SOHK’s future growth. They will lead on major grant applications, support targeted bids aligned with regional delivery, and manage relationships with existing charitable funders.
Around one-third of SOHK’s £1.5 million income currently comes from grants, with active partnerships including major funders such as the Garfield Weston Foundation and Impetus. Sustaining and growing this income will require proactive research, strategic outreach, and a highly organised, detail-focused approach to both applications and stewardship.
The role works closely with the CEO, who is committed to leveraging their time and networks to support fundraising success. The post-holder will also collaborate with Regional Directors and other fundraising colleagues, while enjoying a high level of autonomy and contributing to the long-term direction of SOHK’s Trusts & Foundations strategy.
KEY RESPONSIBILITIES
- Develop and submit high-quality funding proposals, including applications for six-figure and multi-year grants, by meeting appropriate deadlines and tailoring applications so they appeal to different funder priorities
- Manage and develop a strong pipeline of Trust & Foundations funders for future years, including researching and prospecting new leads through active outreach
- Work with the CEO, Regional Directors and overall fundraising team to identify key funding priorities and strategically deploying the capacity available
- Develop and keep the fundraising CRM updated as a central source of trusts and foundations knowledge, clearly identifying funding gaps and adjusting targets
- Strengthen existing funding partnerships through warm stewardship and efficient grant reporting, maximising the charity’s chances of repeat funding
- Build upon the organisational strategy for scaling trusts & foundations income
SKILLS & EXPERIENCE
Essential
- Demonstrable track record in leading on successful medium and major grant applications, including six-figure and multi-year grants
- Outstanding written and verbal communication skills, able to present a compelling case for support to a variety of funders
- Comfortable in understanding and presenting financial information and in creating budgets for grant applications
- Experience with CRM/fundraising databases for tracking applications, deadlines, and relationship management
- Highly organised and proactive, used to taking the lead on managing a large volume of potential grants in line with the submission dates
- Confident in liaising and engaging with external organisations, including building new relationships with potential funders who are invite-only
- Enjoy working across different teams within an organisation, bringing in new perspectives and utilising the assets and expertise of current staff for fundraising purposes
- Growth mindset, always ready to accept new challenges and opportunities to develop funding strategies.
- Genuinely buy into the SOHK mission, purpose and values
Desirable
- An understanding of how to build and develop a multi-year fundraising strategy for trusts and foundations
- Experience in social impact measurement, with a grasp on how we could use impact data even more persuasively with funders
- Knowledge of the education and/or youth work sector, understanding the impact which this work can make specifically and the context of fundraising for work in schools
- Experience, or willingness to develop knowledge, in how the charity sector can safely and appropriately utilise AI in the creation of strong funding bids and efficient reporting
TERMS OF APPOINTMENT
- Salary range: £37,000 - £40,000
- Full-time or 0.8 Full-time Equivalent - dependent on the skills and experience of the candidate, we would be open to discussing a 4-day week on full salary
- 28 days annual leave entitlement plus public holidays.
- Some travel to the different regions may periodically be required.
- Disclosure and Barring Service check will be required for successful candidates and the job is dependent on suitable references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Epic at a Glance:
At Epic, we strive to build a world where children and youth - no matter their race, gender, sexual orientation or place of birth - have access to a future full of promise and opportunity. We are a global foundation backing groundbreaking non-profits around the world - the changemakers and innovators that are transforming the lives of children and youth and protecting our planet for generations to come.
Groundbreaking charities often struggle to secure smart money to drive impact. Donors want to give more, but are held back because they lack trust, time, and knowledge. Epic bridges the gap between the social entrepreneurs forging solutions to today’s pressing challenges, and the individuals and businesses who want to pool their resources to drive positive change. We curate and monitor highly-vetted portfolios of organisations that we back in order to foster lasting change. We operate strictly on a pro bono basis: 100% of donations received go directly to the organizations in our portfolio.
Now in our 10th year, we have mobilised over $91 million and supported 57 organizations in 11 countries across 4 continents, since 2015. In the UK, we raise between US$2-2.5 million annually, and there is potential and aspiration to grow this to US$3 million by the end of 2027.
Summary of the position
Epic is looking for a Development Manager to support the activities of the UK Development Team to help us ‘make giving the norm’.
The Development Manager will work with the UK Director in our small team in the UK, as well as working closely with colleagues in Paris and Brussels.
This position offers candidates the opportunity to develop their skills across a range of fundraising disciplines including corporate fundraising, major donor engagement, events, and philanthropy.
This position will work with a deeply engaged team in an international environment. Given the versatile nature of the responsibilities and the small team size, candidates will need to show demonstrable flexibility, adaptability, and the ability to take ownership and work independently.
Epic offers an enriching and supportive work environment with opportunities for professional growth and network development. This is an exciting opportunity to join an innovative organisation that places social impact at the heart of its mission.
Key Responsibilities :
With support from the UK Director, the Development Manager will work collaboratively with the Director and wider UK team and Development colleagues in Paris and Brussels to execute the fundraising strategy in the UK. The Development Manager is a key role in a small team, and will contribute new ideas, networks and results to help us meet our income targets and therefore create more positive impact for children and young people globally. More specifically, the key responsibilities of this role are outlined below.
1. Business Development (65%)
- Lead prospect research and outreach efforts to expand Epic’s prospect donor pool in the UK: monitor the fundraising ecosystem, conduct in-depth prospect research and engage in proactive outreach campaigns through LinkedIn, emailing, digital networking and in-person events. This will include attending early morning and evening events as required.
- Set conversion objectives and support conversion from leads to donations
- Identify and secure lead opportunities within networks and events
- Pitch Epic and its various Giving Solutions to potential donors, and build tailored proposals when needed
- Maintain high discipline and consistency in follow-up with leads and donors: use Epic’s CRM to build a consistent pipeline of prospects, as well as maintaining the database with accurate and up to date donor information
- Evaluate and monitor the return on investment (ROI) of events and fundraising campaigns
- Prepare compelling fundraising communications, materials and presentations for donor meetings and events
2. Nurturing & engaging the UK Community (20%)
- Contribute to Epic’s engagement strategy for current donors to ensure an 80% renewal rate
- Maintain regular touchpoints with a subgroup of donors through activities such as sharing monitoring reports, organising project visits and volunteering opportunities in the UK, and scheduling regular calls and face to face meetings.
- Act as the main point of contact for a subset of donors and answer their enquiries in a timely manner
- Craft and manage engagement opportunities such as UK events and webinars, including drinks, talks, breakfast events, and provide support to the organisation for the annual gala nights. Support will be provided for certain events by our in-house dedicated Events team.
3. Fundraising-related administration (15%)
- Manage donor-related administrative tasks, such as regular use of Epic’s CRM (Salesforce), donation forms, meeting preparation, minutes (where applicable), and
- Process all donations, using Salesforce and related donation platforms, in a timely manner each month
- Liaise with international fund vehicles, such as Myriad USA, to ensure all international donation commitments are fulfilled.
Position Requirements :
- Candidate must have the right to work in the United Kingdom
- Excellent level of English (both spoken and written) required
- Proficiency in French (written and spoken) highly desirable
- A minimum of 5 years’ experience in a sales, fundraising or business development role, with demonstrable experience of securing 5- and 6-figure gifts
- Experience within the charity sector is desirable but not required
- Experience using software packages such as Google Suite, Microsoft Office, Canva and other applications
- Excellent communication and interpersonal skills
- Commitment to attend external events (including evening events) and comfortable networking with a variety of people across different communities
- Experience with a CRM is required and preferably some experience of using Salesforce
- Strong self-discipline and project management skills
- Excellent organisational skills and a strong eye for detail
The Epic UK team is a small but dedicated team. The role requires flexibility and a start-up attitude. This is a full time, permanent position, based in the London office with the opportunity for two remote working days each week. This role reports to the UK Director and will involve closely working with Epic’s global development team, as well as with the Engagement, Programs, Marketing and Communications, and Operations teams.
Contract Details
- Position based in central London (Mayfair), UK (with option to work from home 2 days per week).
- Contract type: Permanent, full-time
- Salary range: £35,000-£40,000 gross annual (depending on experience)
- Start date: As soon as possible but within 3 months of the offer
Employee Benefits
- Flexible Work Arrangements: Up to 2 days remote working per week.
- 5 weeks (25 days) of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year.
- Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents.
- Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions.
- £150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.
- Epic subsidizes 50% of the cost of weekly, monthly, or annual local transportation passes (London Underground and London Buses).
- A monthly tax-free homeworking contribution in the amount of £26 per month for all eligible staff on a permanent contract and who have successfully completed their trial period.
- Workplace Amenities: Access to modern workplace amenities: onsite kitchen and snacks, and recreational facilities.
How to Apply:
Please use charityJob to submit a copy of your CV and a cover letter to Lisa Robinson. Applications without a cover letter will not be considered.
Epic is dedicated to ensuring equal opportunities in employment. We hire based on merit, and all candidates will be considered for employment regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sex, or sexual orientation. At Epic, we seek individuals who share our passion for what we do, bringing diverse backgrounds, perspectives, and experiences to collectively make a positive impact.
If you require any assistance with your application or preparation for an interview for one of our job openings, please contact Lisa Robinson via the application process. We are committed to ensuring you have a positive and comfortable experience.
Application and interview steps:
Our recruitment process is designed to be fair, efficient, and respectful of your time. After an initial 20-minute screening call to review and confirm eligibility criteria, shortlisted candidates will go through the following stages:
- First Interview – with a member of the Development team
- Case Study – to assess role-specific skills and approach
- HR Interview – to discuss values, motivation, and team fit
- Second Interview – with a member of the Development team
- Final meeting – with the CEO
Please note that reference checks will be conducted before confirming any job offer.
To apply, please submit a copy of your CV and a cover letter to Lisa Robinson using the CharityJob Apply button.
Please note that applications submitted without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Mental Wellbeing Manager
Job Summary:
The Mental Wellbeing Manager will lead Manor Gardens’ culturally competent, trauma-informed mental health work with young men aged 18–25 funded by City Bridge Foundation, and oversee our wider wellbeing programme, funded through other sources including individual giving. They will be responsible for delivering early intervention and therapeutic support for young men from Black and minoritised backgrounds and refugees and asylum seekers, while also managing the delivery of a broader programme of community wellbeing activities for adults.
The postholder will line-manage two Activities Workers and have oversight of a pool of sessional staff and volunteers delivering peer support, group activities, and therapeutic interventions. This role requires a strong understanding of mental health, experience in group and 1-to-1 support, and a commitment to culturally competent, person-centred approaches.
About Manor Gardens Welfare Trust
Manor Gardens Welfare Trust (MGWT) is a health and wellbeing charity based in Islington, supporting communities for over 100 years. Our mission is to reduce health inequalities and empower people to take control of their lives through culturally competent, trauma-informed, and person-centred services. We provide accessible support in multiple languages and work with people experiencing multiple disadvantages, including poverty, poor mental health, social isolation, and barriers to accessing essential services.
We deliver a wide range of services including advocacy, mental health support, youth work, and wellbeing activities. Our approach is rooted in co-production and lived experience, and we work closely with local partners across statutory and voluntary sectors to improve outcomes for underserved communities.
Our core values are:
· Resilience – building strength and adaptability to meet challenges.
· Inclusivity – ensuring everyone feels valued and respected.
· Empowerment – enabling individuals to take control of their lives.
· Teamwork – fostering collaboration and mutual support.
Reporting to:
Director of Services and Development
Hours:
28 hours per week
Salary:
NJC Scale PO1 point 28 - 31 (£40,641- £43,450) pro rata
Liaison with:
Clinical Lead, Service Managers, staff, volunteers, community members, local partners including Camden and Islington NHS Foundation Trust (CANDI), Islington Public Health, Metropolitan University, VCS groups and other stakeholders.
Role Overview and Purpose:
The Mental Health Nurse is a key member of our team, focused on delivering high-quality mental health services to young men in the community. This role requires a proactive approach to engage with individuals who have not previously accessed mainstream mental health support, using culturally sensitive methods to build trust and promote mental well-being.
Key Responsibilities:
1. City Bridge Mental Health Programme Delivery (50%)
· Ensure the effective delivery of therapeutic and early intervention support for young men aged 18–25, including one-to-one and group support.
· Oversee work delivered by sessional psychotherapeutic staff and ensure quality, safeguarding, and continuity.
· Facilitate or coordinate safe, inclusive peer support spaces in community settings.
· Use culturally competent and trauma-informed practices to build trust and engagement among the target group.
· Conduct initial screening or assessments where appropriate and manage referrals to statutory and specialist mental health services.
· Collaborate closely with the Clinical Lead and Evaluation Lead to ensure the quality, safety, and effectiveness of delivery.
2. Recruit, train and support Peer Mentors
· Recruit two cohorts of 8 young bilingual adult men and women from Black, minoritised and refugee backgrounds, who have lived experience of mental ill health, exploitation, violence or traumas related to their experience of migration.
· Oversee the accredited training of 16 young adults as Peer Mental Health Mentors (two cohorts) in partnership with CANDI and ensure additional training in safeguarding, cultural competency and equalities
· Provide 121 support to Peer Mental Health Mentors and ensure they access clinical supervision
3. Management of Wellbeing Team and Sessional Staff (20%)
· Line-manage two Activities Workers responsible for delivering adult wellbeing activities (e.g. gardening, yoga, ESOL, conversation cafés).
· Provide supervision, direction, and support to ensure delivery aligns with MGWT’s values and trauma-informed approach.
· Oversee a pool of sessional facilitators and volunteers, ensuring coordination, safeguarding, and quality of delivery.
· Support co-production and ensure wellbeing activities are shaped by the voices of service users with lived experience.
4. Monitoring and Evaluation (10%)
· Maintain accurate records of all therapy sessions, assessments, and referrals.
· Collect and analyse data to evaluate the effectiveness of mental health interventions.
· Work with partners at Metropolitan University to ensure the external evaluation of the service.
· Contribute to the development of evaluation reports and share findings with key stakeholders including the All-Age Mental Health Partnership Board and Locality Leadership Boards.
5. Partnerships and Community Engagement (5%)
· Build and maintain strong relationships with local partners (e.g. CANDI, MIND, housing providers, youth and refugee organisations).
· Represent MGWT in borough-wide forums (e.g. All-Age Mental Health Partnership Board, Bright Lives Alliance).
· Promote the service through local outreach, events, and communication with community partners.
6. Organisational and Other Duties (5%)
· Contribute to MGWT-wide initiatives and cross-organisational learning and planning.
· Attend internal meetings, training, and working groups.
· Undertake other duties as reasonably required to support the effective functioning of MGWT services.
Person Specification:
Person Specification
Qualifications and Experience
· A recognised qualification in mental health or psychological support (e.g. RMN, PGDip in Psychotherapy or Counselling, Occupational Therapy (Mental Health), or other UK-recognised accreditation).
· Significant experience delivering mental health or wellbeing support to people from minoritised or refugee backgrounds.
· Experience delivering trauma-informed and culturally competent support.
· Proven experience facilitating group and 1-to-1 support in community settings.
· Experience line-managing staff or volunteers.
· Experience supporting monitoring and evaluation or working with academic evaluators (desirable).
Knowledge and Skills
· Understanding of structural and cultural barriers to accessing mental health support.
· Familiarity with tools like SWEMWBS and Brief Resilience Scale, or similar wellbeing assessments.
· Strong organisational skills, including managing caseloads and staff supervision.
· Ability to support reflective practice and provide emotional support to peers or staff.
· Excellent written and verbal communication skills.
· IT proficiency including data entry and case recording.
Attributes and MGWT Values Alignment
The successful candidate will demonstrate a strong alignment with MGWT’s values:
· Resilience: Emotionally robust, calm under pressure, and able to support others through complex challenges.
· Inclusivity: Culturally sensitive, anti-oppressive, and committed to accessible services for all.
· Empowerment: Committed to co-production, believing in people’s ability to grow and recover.
· Teamwork: Collaborative, respectful, and committed to supporting colleagues and service users alike.
Additional attributes:
· Self-motivated, flexible, and able to manage competing demands.
· Commitment to safeguarding, confidentiality, and ethical practice.
· Ability to work across cultures, languages, and experiences with sensitivity and humility.
· Fluency in a relevant community language (e.g. Arabic, Somali, Tigrinya, Bengali) is desirable but not essential.
Please apply by uploading a CV and a cover letter of no longer than 2 pages, outlining your motivation for applying for this post and how you fit the person specification criteria.
Because everyone should have good health, resilience and opportunity.



About the role:
Are you ready to take the next step in your career and become a leader in one of Single Homeless Project's (SHP's) most dynamic and impactful services? This is an exciting opportunity to join our Ofsted Registered Young Person’s Accommodation Service as a Deputy Team Manager - where your skills, passion, and ambition can make a lasting difference in the lives of at risk young people and young people leaving care whilst growing your own professional journey within SHP. We have three roles available in Camden, Islington and Waltham Forest.
In this role, you’ll work closely with the Service Manager to inspire and guide a dedicated team, ensuring our support is not only high-quality and consistent but also rooted in compassion and ambition for each young person’s future. Your leadership will help shape services that are creative, person-centred, and aligned with SHP’s values - supporting young people to build the confidence, independence and life skills needed to thrive. From overseeing support plans to championing best practice and compliance, your day-to-day work will be integral to creating positive outcomes and a nurturing environment where young people can grow and achieve.
This is more than a management role - it’s a chance to be part of something transformative, to lead by example, and to take a significant step forward in your career at SHP. If you’re passionate about supporting young people and ready to lead with purpose, this is the opportunity you’ve been waiting for.
About you:
- Experience managing staff working with young people at risk and looked after care leavers and an experience of working within Ofsted Registered accommodation services.
- A capacity to self-develop and grow.
- Be able to creatively inspire opportunities for our young people to thrive.
- Track record in building positive working relationships and community networks genuine commitment to working with young people.
- A willingness to work in a way that empowers our young people
- Have a flexible and resilient approach to their work including providing client centred solutions rooted in trauma informed practice
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 3rd August at midnight
Interview date: Tuesday 12th and Thursday 14th August Online via Microsoft Teams.
This post will require an Enhanced DBS check to be processed for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Manager of ISVA for our Advocacy service. If you are an experienced ISVA looking for a rewarding new role and overseeing the Advocacy serviceRespond has an exciting opportunity for you.
The Advocacy Services Manager has responsibility for managing and developing Respond’s advocacy services for young people and adults with learning disabilities, autism or both who have experienced trauma and abuse. The postholder works alongside the Psychotherapist services manager to deliver best practice services as well as improving practice across the advocacy sector.
Are you passionate about pastoring and impacting the spiritual lives of children and young people? We’d love you to join our community at Springfield Church and lead our children and youth ministries in Wallington (a suburb of London with easy access to the City Centre).
The Role:
You’ll be developing innovative discipleship spaces that connect with our young peoples’ unique experiences, shaping our monthly ‘All in’ services, and supporting Springers midweek Toddler group. You would develop these and other spaces, such as a Sunday afternoon Bubble Church, and build upon our relationships with local schools where we run Messy Church and have mentors supporting children.
What We Offer:
As part of our dynamic team, you’ll have opportunities to develop your leadership skills, contribute to our church’s vision, and shape the future of the children and youth ministry in our community. You will have ongoing support in the role from an experienced and committed staff team, led by Pioneer Vicar David Atkinson, alongside Pioneer Curate, Mel Wynn including strong operational support alongside other volunteer team members. You will receive children and youth-specific training through the Southwark Diocese Aurora course.
Who we’re looking for:
We are looking for a passionate and strategic-thinking candidate - someone who loves pastoring young people and can train and release our growing team of volunteers (rather than doing everything yourself). You will understand and relate to the pressures and sense of community that come from living in different areas, such as the Roundshaw Estate and wider Wallington, and you would be able to demonstrate that you have been successful in pastoring children and youth in the community. You would share our values to grow in courage, compassion and creativity as we seek to build a culture of belonging around Jesus. Ideally, you would have a qualification in children and youth work, but this is not essential if you have relevant experience.
Summary
£31k per annum (Full-time)
5 Days/35 hours per week - could be split into a job share
Springfield Church, Wallington (London)
26 days holiday (inc 6 Sundays max a year) + 8 bank holidays
7.5% employers pension contribution
1 retreat day per calendar year
Flexible working (where appropriate)
Closing Date: 29th August, 11:59pm | Interview Date: 19th September
We believe our God-given vision is to thrive like a ‘Spring Field’.

The client requests no contact from agencies or media sales.
Vacancy Reference: BfN2026/25
Job Title: Service Development Manager
Salary: £15.73 per hour
Number of Posts: 1
Type of Contract: Maternity Cover/Fixed Term
Start Date: 18/08/2025
Hours of Work: 21 per week to 31/03/2026 (15 hours maternity cover plus 6 hours fixed term)
Working Pattern: Flexible working, with the majority of the hours worked during office hours. Minimum of three days per week.
Work Location: Remote
Responsible to: National Breastfeeding Helpline Manager
Closing Date: 29/07/2025
Proposed Interview Date: 7th or 8th of August (online)
Job Information: This Service Development Manager role has two focus areas: one is the development of our Drugs In Breastmilk Information service ensuring it adapts to the changing preferences and needs of our audience moving forwards (15-hour maternity cover contract). The second is looking at BfN information accessibility more broadly (6 hour fixed term contract).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Responsibilities
Supporter Services
- Lead the development and delivery of the new supporter services function considering people (capability, capacity and culture), processes, tools and technologies needed to deliver outstanding customer service so new and existing supporters feel valued and connected to the ESU’s mission.
- Design and implement supporter recruitment, development and retention plans including welcome journeys and approaches for reactivating dormant supporters.
- Work closely with the Marketing team to create segmented messaging to highlight the impact and value of the ESU’s work to Alumni, Members and Volunteers in the UK.
- Oversee payment processes and supporter payment journeys on our CRM, Salesforce.
- Work with the Marketing team to design ad hoc impactful events in person and online to convene our global audience.
- Work with the Marketing team to promote our flagship events to our supporter audience to encourage attendance.
Volunteering
- Design and implement a volunteering strategy which includes automating the volunteer experience, recruiting new volunteers and promoting ESU volunteering opportunities to relevant organisations as well as current and future supporters
- Own the volunteer training programme, including reviewing and refreshing training and ensuring all volunteers are appropriately trained.
- Match volunteers to ESU competition heats and resolve queries escalated by the Supporter Engagement Coordinator.
- Form partnerships with relevant organisations to grow the ESU’s pool of volunteers.
- Work with the Education team to create a high quality volunteer experience
Skills and Experience
Essential:
- 5+ years experience working in a partnerships, supporter services, volunteering or account management role
- Demonstrable experience of having delivered successful services to a range of supporters/customers.
- Demonstrable experience of developing and delivering meaningful supporter journeys across multiple channels
- Demonstrable experience of growing and sustaining a pool of high quality volunteers through successful recruitment and development strategies
- Demonstrable experience of using a CRM (preferably Salesforce) to identify trends and drive improvements.
Desirable:
- Educated to degree level in a relevant subject such as marketing or communications
- An understanding of the nature and importance of the ESU’s charitable work and a strong commitment to increasing the reach of the organisation’s work.
- Experience of writing volunteer training programmes
- Experience working with international volunteers
- Ability to juggle multiple tasks and competing priorities within a fast-paced environment
- Experience of writing for different audiences.
- Line management experience
- Excellent data management skills and capability in Microsoft Office, Salesforce, Mailchimp Survey Monkey.
Benefits:
- Generous Company Pension
- 28 days annual leave plus 8 days Bank Holiday
- Employee assistance programme
- Group Life Assurance
- Cycle to work scheme
- Season ticket loan
- 24 Virtual GP
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team - where accountability drives impact and sustainability.
Hours: 37.5 hours, Monday – Friday (with the occasional Saturday)
Contract type: Permanent
Salary: £41,275.16 - £46,434.55 (dependant on experience and location)
What can we offer you
- Improve your work/home life balance – no more working bank holidays, Sundays, or evenings!
- Explore the surrounding area as you travel from your base to the vibrant Community Treatment Centres (CTCs) or other UK hubs, with your mileage or travel costs promptly reimbursed within a speedy 10 days.
Reporting directly to the Regional General Manager, the Operations Service Manager will lead our Treatment Centre Operations team to achieve outstanding results aligned with our organisational priorities. As the Operations Service Manager, your primary responsibility will be to provide effective leadership and management to the Treatment Centre Operations team. Your role will involve ensuring that operational priorities are aligned with the overall organisational goals fostering a culture of safety, exceptional client experience, and sustainability within the treatment centre. Additionally, you will be responsible for managing and optimising resources such as personnel, consumables, equipment, and property to ensure efficient operations.
By working closely with other Operations Service Managers and departments, you will contribute to achieving organisational objectives and ensure the consistent delivery of a safe and sustainable service. Travel to the surrounding Community Treatment Centres will be required on an adhoc basis to improve your understanding and requirements of the role.
To excel in this role, you must possess the following essential skills:
- Exemplifying desired behaviours through role modelling
- Collaborating effectively with others
- Inspiring and driving a motivated and productive team
- Making sound business decisions
- Providing a client-focused service that exceeds expectations
- Communicating key concepts, priorities, and challenges effectively throughout the organisation
- Experience of working in a Healthcare setting or with the Care Quality Commission is desirable
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
Are you passionate about using sports to inspire, mentor, and support young people? Do you have a heart for youth work rooted in Christian values? If so, we’d love to hear from you!
Role Overview:
We are seeking an enthusiastic and experienced Youth Work Sports Manager to lead and develop our sports and physical activity programmes. You’ll work with a committed team to plan and deliver sports sessions, events, and mentoring opportunities that reflect our Christian ethos and create meaningful change for young people.
Key Responsibilities:
·Lead Face-to-Face Youth Engagement
Deliver regular, purposeful youth work sessions for young people aged 10+, ensuring programmes reflect their needs and the centre’s Christian values.
·Design and Deliver Sports Programmes
Oversee a diverse and inclusive sports programme, incorporating awards, adventure activities, and development opportunities for young people.
·Strategic Planning and Evaluation
Develop and review session plans, set objectives, evaluate impact, and ensure alignment with local and national youth work policies.
·Staff and Volunteer Management
Recruit, supervise, train, and support youth work staff and volunteers, fostering a strong and capable delivery team.
·Fundraising and Financial Oversight
Raise and manage funds for activities, ensuring budgets are used effectively and reporting meets funder requirements.
·Ensure Safety, Inclusion, and Centre Collaboration
Uphold health and safety standards, promote accessibility, and contribute to the wider development and Christian ethos of The Salmon Youth Centre.
About You:
·Qualified Professional
Holds a JNC-recognised youth/community work or sports qualification, Ideally with aFirst Aid certification, and a D1 driving licence.
·Experienced Youth Work Manager
Has 3+ years’ management experience working with young people in informal, voluntary settings—especially through sports.
·Strong Leader and Manager
Proven ability to lead teams, supervise staff, manage resources, and develop effective programmes.
·Skilled Planner and Evaluator
Confident in setting goals, monitoring progress, and evaluating outcomes within a youth work context.
·Inclusive and Safeguarding-Focused
Knowledge of equality, diversity, safeguarding legislation, and experience working in diverse, inner-city environments.
·Christian Ethos and Communication
Able to promote Christian values through youth work, build partnerships, and engage with communities effectively.
Genuine Occupational Requirement:
Due to the nature of this role and the ethos of our organisation, it is an occupational requirement, in accordance with Schedule 9, Part 1 of the Equality Act 2010, that the post holder is a practicing, Christian. The successful candidate will be expected to fully support and actively promote the Christian values and mission of our centre.
What We Offer:
·Salary: JNC Points 19–24 (plus Inner London Allowance), with a loyalty bonus for those at the top of the scale
·Pension: 5% employer’s contribution to your pension
·Holidays: 30 days annual leave, rising to 35 days after five years’ service
·Working Hours: 35 hours per week with a flexitime arrangement, including some evenings and weekends
·Purposeful Work: Be part of a dynamic team making a real difference in young people’s lives through sport, creativity, and faith-based youth work
·Supportive Environment: A chance to work in a Christian youth work team
·Training: Opportunities for personal development and training in relevant areas.
·Safeguarding: The Salmon Youth Centre is committed to high quality safeguarding standards and to promoting the welfare of young people and expects all staff and volunteers to share this commitment. Background checks and an enhanced DBS disclosure will be required, along with regular training.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a Home Manger or Deputy Manager looking for your next challenge?
We have a fantastic opportunity to join St Christopher's fellowship as a Home Manager for our children’s home in South West London. You will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by Deputy Managers, Team Leaders as well as the rest of the team.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities
About the Role
We have a passionate commitment to our young people, placing them at the centre of everything we do and as the Home Manager; you will be a key player in building and extending this commitment.
You will lead and support a team: Deputy Managers, Team Leaders and Residential Workers and all committed to transforming lives and creating positive outcomes.
In addition we have an in house team of Therapists providing support to staff and young people within the home.
St Christopher’s Academy
Our 'St Christopher’s Academy' ensures our staff is continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
The successful candidate will have
- Level 3 Diploma in Residential Childcare and, be either working towards or has achieved the Level 5 Diploma in Leadership and Management for Residential Childcare.
- Prior experience in residential children’s homes, including at least a year with staff supervision and management responsibility.
- A passion for achieving the best possible outcomes for young people.
- Excellent leadership and staff management abilities.
- Exceptional communication and interpersonal skills.
- The ability to deliver at least ‘good’ in the home’s Ofsted inspection.
- Sound business awareness and a flair for promoting the service.
- Flexibility, drive and resilience.
This role will involve some shift work plus some on call duties in the evening and at weekends. Applicants will be subject to enhanced DBS (police) checks.
In return we offer:
- Salary from £44,093 to £50,000 per annum, depending on experience and qualifications.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry Leading training programme including Young People’s right and participation, CSE, empowerment, mental health, Social Pedagogy.
- Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme, childcare vouchers.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee Awards based on performance and length of service.
- Fantastic opportunities to develop your career through “St Christopher’s Academy”
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. CV’s will not be accepted. For the full Job Description and Person Specification, please visit our website.
We advise to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
| Position | Communications Manager
| Salary | £37,000 - £40,000
| Contract type | Permanent & Full-Time
| Remote/Hybrid | Hybrid
| Days in office | 3 days per week from Croydon office, mixed with hybrid home working
| Overview and key points on the role | Are you a creative, unflappable communications professional with the emotional intelligence to navigate sensitive stories and diverse audiences? Do you want to lead the day-to-day delivery of bold, unapologetic communications that put survivors at the heart of everything — and help raise vital funds to support them? This is a unique opportunity to join Rape Crisis South London at a pivotal moment, as we launch our first-ever Fundraising & Communications directorate and bring our powerful new brand to life. You’ll own our external and internal comms channels — from social media and newsletters to media relations and website content — driving awareness, donations, and meaningful change. You’ll thrive in a fast-paced, ambitious environment where your ideas and creative energy can shape powerful public narratives. You’ll be a natural relationship-builder who can switch tone instinctively, whether speaking with survivors, brand agencies, journalists, or senior leaders. You’ll work collaboratively with colleagues across the organisation, bringing our mission alive with clarity, empathy, and impact.
What you’ll do: Lead the day-to-day delivery of all communications activity, ensuring every message is on-brand, survivor-centred, and bold Manage and create content for social media, newsletters, website and press, shaping compelling campaigns that grow our audience and fundraising income Work with external agencies and PR consultants to deliver creative campaigns and media opportunities Respond sensitively and swiftly to reactive media enquiries and sensitive stories Train and support colleagues to use our brand and tone of voice consistently Use insight and evaluation to continually improve the impact of our communications
Who you are: Highly organized, motivated, and able to manage multiple deadlines in a fast-moving environment Emotionally intelligent and confident communicating about sensitive issues with empathy and care A skilled storyteller and sharp editor with a keen eye for detail and brand consistency Proactive and creative, with a knack for spotting opportunities and turning ideas into action Experienced working across digital platforms and managing media relations Passionate about ending sexual violence and committed to equality, diversity and inclusion
Why join us? You’ll be part of a bold, survivor-led organisation driving change in South London and beyond. This is a chance to help us flip the script on sexual violence — raising our profile, deepening public understanding, and bringing vital funds to support survivors. You’ll work with a passionate, diverse, and dynamic team who value collaboration and innovation. To find out more about the role and how to apply, please see the attached job description. We welcome applications from all backgrounds and encourage candidates who bring diverse experiences and perspectives.
Join us to help change the conversation and support survivors — apply today!
The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement. All positions are located in the UK and require the right to work in the UK.
| How to apply | Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience
The client requests no contact from agencies or media sales.
Birth Companions is a charity that supports women experiencing multiple disadvantage during the perinatal period in the community in London and the southeast, and in prisons across the country.
Our work aims to improve the lives of mothers and babies by:
- improving the mental health and well-being of pregnant women and new mother
- enabling new mothers to give their babies the best possible start in life
- empowering women to fulfil their potential through engagement
- driving improvements in the local and national policy and practice that impacts on mothers and their babies.
By working towards these aims, we hope that all women who face disadvantage and inequality during this crucial point in their lives will have the support they need to give their baby the best possible start, and to fulfil their own potential, whatever their circumstances.
Birth Companions’ values have shaped the organisation’s approach from the outset and are still as important to us as ever. We are a women’s organisation built on feminist principles, delivering woman-to-woman support. Choice, empowerment and protecting women’s rights have always been central to the way we work. Through the work of our staff and trained volunteers we offer practical and emotional support before, during and after birth. We work in a woman-centred way that is trauma-informed, flexible and non-judgemental, basing our support on what a woman tells us she needs.
Work across our frontline services shows us what matters to women, and where things can and should be better in the care they receive from others. Based on these insights, we commission academic and peer-led research and direct the attention of local and national policy-makers, commissioners and service providers to what needs to change, and how. Everyone at Birth Companions plays a role in this. Communication and collaboration between our frontline practitioners, policy and engagement staff and the women in our Lived Experience Team means we are able to identify and monitor issues and themes and draw on learning in order to feed them into conversations with senior stakeholders across maternity, criminal justice, social services and immigration. In this way we ensure our policy and influencing work is rooted in the day-to-day experiences of women and what will make most difference to them and their babies.
The Criminal Justice Services Manager will manage and develop all aspects of Birth Companions’ criminal justice-based services and line-manage the criminal justice services Coordinators, (currently three staff members but this likely to increase as we expand our services).
They will develop and maintain strategic partnerships with other relevant agencies and ensure the successful delivery of services through internal monitoring and evaluation, external evaluation and the charity’s governance structures.
The Criminal Justice Services Manager will be responsible for contributing to the development and implementation of new prison and wider criminal justice system-based services through stakeholder engagement and service design where opportunities are identified.
The Criminal Justice Services Manager will also contribute to the policy, engagement and strategic work of the organisation where appropriate.
The client requests no contact from agencies or media sales.
Senior Asset Manager
We have an exciting opportunity for an experienced Senior Asset Manager to join the inhouse Property Team at Barnardo's with management responsibility for the Asset Management team. This is a permanent full-time position which is hybrid ( with access to regional offices) and with a requirement to travel to meet with colleagues and internal stakeholders.
Come and join Barnardo's, our purpose is clear – changing childhoods and changing lives, so that children, young people and families are safe, happy, healthy and hopeful. We've been changing childhoods and changing lives for over 150 years, and we'll be here for as long as is needed.
The role is varied and encompasses management responsibility for the internal Asset Management team, delivery on strategic projects and relationship management responsibility with key external consultants. The Asset Management team deliver services for a large national portfolio and work closely with our internal stakeholders (Retail, Childrens Services and Residential) to deliver property solutions which enable them to achieve their business objectives.
It is an Essential requirement that the successful candidate will be a Member of the Royal Institution of Chartered Surveyors and hold a full Driving licence with access to a vehicle.
If you wish to make a difference for children and young people and if you're an expert in property asset management and passionate about supporting colleagues through excellent customer service, we want to hear from you. Recruitment is delivered via our internal Talent team.
Full Time: 36.25 Hours
Ideal Candidate
- Member of the Royal Institution of Chartered Surveyors.
- General Practice Surveying background
- Property and Asset Management experience
- Experience in managing and developing a team
- Proven track record of negotiating property transactions .
- Experience in managing projects
- Experience of successfully operating in a large, complex, fast paced, and geographically spread property environment.
- Ability to think outside of the box and provide strategic advice on property matters
- Understanding of property market, trends, challenges and emerging legislation.
- Evidence of active continued professional development to support delivery of the role.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay and Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
The client requests no contact from agencies or media sales.
Family Services Manager
Home-Start Lambeth is seeking a passionate and experienced Family Services Manager to lead our dedicated team in delivering vital support to families with young children in Lambeth. If you're a proactive leader with a heart for helping families thrive, this could be the perfect role for you!
About Home-Start Lambeth:
Our mission is to empower Lambeth families, helping them to develop their resources and connections. We walk alongside families, providing emotional and practical support so that they can overcome the challenges they face and provide a brilliant early years foundation for their children. With our incredible network of volunteers we support 100-150 families every year across Lambeth. We do this through our home-visiting service and our Freedom programme for domestic abuse survivors. To learn more about our work, please see our impact report on our website.
“Volunteer support was life changing. It was seriously so good - I feel like my life is really different today, than when I first started with you guys. I never felt judged or ashamed of where I was at. Every issue I brought up, or area I struggled with, [my volunteer] listened but also helped me to come up with potential solutions.”
The Role: Family Services Manager
As our Family Services Manager, you will provide operational and strategic oversight of all service delivery at Home-Start Lambeth. You will be instrumental in ensuring our services deliver real value to the families we support.
Key Responsibilities:
- Service Leadership: Oversee and develop service delivery, ensuring strategic and operational priorities are met.
- Team Management: Line manage and support our dedicated Family Coordinators and Volunteering Officer, fostering a culture of learning and development.
- Project and Performance Management: Lead on project management, performance management, and ensure compliance with policies and legal requirements, including safeguarding.
- Safeguarding and Compliance: Promote children's welfare and ensure compliance with safeguarding best practice.
- Volunteer Engagement: Work closely with our Volunteering Officer to maximise the effectiveness of our brilliant volunteers.
- Partnership Working: Develop and maintain strategic relationships with external partners to enhance awareness and reach of Home-Start Lambeth's services
- Reporting and Evaluation: Contribute to developing and implementing monitoring and evaluation frameworks to demonstrate the impact of our work.
What we are looking for:
- A high standard of education (BA/BSC, degree apprenticeship, level 6 qualification)
- Direct experience working with children and families from diverse backgrounds.
- Proven project management, staff line management (including performance management), and service management experience.
- A strong working knowledge of the needs of families with children under five, and current legislation and policies relating to children and families.
- A deep commitment to good safeguarding practice and professional confidentiality.
- Excellent interpersonal, verbal, and written communication skills.
- A positive, creative, and organised approach to your work.
Desirable, but not essential:
- Relevant professional training (e.g., health visitor, teacher, social worker).
- Experience working with survivors of domestic abuse.
- Experience of developing and delivering training.
- Knowledge of Lambeth and local children's support services.
Salary: £37,000 FTE pro rata (actual salary £22,200 p.a.)
Hours: 21 hours per week
Contract: Permanent
Benefits: 3% employer pension contribution, employee assistance programme including a 24hr Health & Counselling helpline, flexible working arrangements (carer/family-friendly working)
Join us and help make a real difference to families in Lambeth!
The client requests no contact from agencies or media sales.