Youth support manager jobs

Salary: up to £50,000 depending on experience and qualifications

40 hours per week including evenings, weekends and bank holidays

Contract: Permanent 

Location: East Croydon (Sanderstead Station) 

We have a fantastic opportunity to join St Christopher's fellowship as a Deputy Manager for our new specialist Children’s home in Croydon. You will work alongside the Registered Manager to lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by Team Leaders, experienced Residential Practitioners, as well as our Wrap Around and Education Teams.

Visit our website to watch our short video to gain an insight into our working life here at St Christopher’s

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities. 

About the Role

As Deputy Manager, you will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by a Registered Manager, Deputy Manager, Team Leaders, and the team of residential staff.

Key aspect of the role:

• To assist the manager in safeguarding and ensuring every child and young person receives high quality care as measured by Ofsted in the social care common inspection framework.
• To assist the manager in the management of the home, including the staff, external relationships, the budget, the resources and fabric of the building.

St Christopher’s Academy

Our 'St Christopher’s Academy' ensures our staff is continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website

The successful candidate will have:

• A degree in a relevant discipline (e.g. Psychology, Social Work, Mental Health Nursing, Youth Work etc)
• A willingness to undertake a Level 5 Diploma in Leadership and Management for Residential Childcare, if possessing only a Level 3 qualification relevant to the role
• At least 2 years’ experience in residential children’s homes
• At least 1 years’ experience of staff supervision and management responsibility.
• Ability to develop appropriate one-to-one relationships with young people and employ mentoring skills that empower young people to achieve their goals.
• Numeracy skills to manage budgets efficiently and contribute to the budgetary process.
• An understanding of the regulatory framework relevant to the provision of residential services for children and young people.
• Awareness of issues facing young people such as bullying, gangs and exploitation and how these impact on behaviour.
• An understanding of trauma informed practice
• Ability to work shifts including weekends and bank holidays and undertake sleep-ins.
• Ability and willingness to be part of an on call rota overseeing multiple Homes. 

In return we offer:

• Starting salary up to £50,000 per annum depending on experience and qualifications
• Opportunities to develop your career and become a Registered Manager.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process:

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification please visit our website. CV’s will not be accepted.

For more information or assistance during the application process, please contact us via our website.

Please note:

• This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
• It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
• All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the role described.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

The Politics Project is looking for an organised and proactive Programme Coordinator – to support our digital presence, office operations and programme delivery. If you love making systems run smoothly, enjoy managing websites, and want your work to have real social impact, this is an exciting opportunity to play a central role in a fast-growing, purpose-driven organisation.

ABOUT THE POLITICS PROJECT

The Politics Project supports young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers, youth practitioners and politicians to help them learn, teach and engage in democracy. We are a non-partisan organisation working across the UK. 

ABOUT DEMOCRACY CLASSROOM

Democracy Classroom is a partnership of over 100 civil society organisations from the youth, education and democracy sectors working together to support young people to engage in elections and democracy. 

The network is supported by the Democracy Classroom platform, which brings together over 1000 free educational resources for teachers and youth practitioners.

Democracy Classroom is a non-partisan, UK-wide initiative and a leading voice for the sector, reaching teachers and youth practitioners in 95% of the UK’s parliamentary constituencies. It coordinates the collective voice of organisations committed to democratic education, including through its joint submission to the Department for Education’s Curriculum and Assessment Review and the publication of The Roadmap to Votes at 16, a collaborative vision for the implementation of Votes at 16.

ABOUT THE ROLE

As Programme Coordinator, you’ll support the work of our Communications and Networks Team while helping keep our office and digital platforms running seamlessly. 

You will:

Website and digital

• Maintain and update the Democracy Classroom website with resources and programme content.

• Work with colleagues to upload reports, blogs and event details.

Operations

• Oversee day-to-day office administration, including supplies, IT support liaison and record-keeping.

• Support finance processes, including invoices, expenses and financial tracking.

• Maintain key operational systems such as our CRM, database and filing systems.

Events and programmes

• Coordinate logistics for meetings and events (online and in-person), including venues, catering and participant communications.

• Support programme delivery by liaising with facilitators, partners and participants.

Team support

• Provide diary management and scheduling support for senior staff where needed.

• Prepare meeting agendas, take minutes and track actions.

• Assist with recruitment, onboarding and HR processes.

You’ll also have opportunities to contribute to wider organisational projects and learn new skills as our work evolves.

The job is based on a 14 month fixed term contract (including a 6-month probation period), with opportunities for extension. 

The Politics Project is based in central London, with a mixture of in person and remote working. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required. 

Benefits:

• 33 days’ holiday plus Bank Holidays (inclusive for 3 days leave between Christmas and New Year. 

• 4% company pension contribution. 

• Friendly and inclusive environment.

• Professional development opportunities, to upskill and train you.

• Hybrid working from our central London office.

• The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.

ABOUT YOU

You are reliable, enthusiastic and highly organised, with a strong attention to detail. You have outstanding organisational and administrative skills. You enjoy solving problems, improving systems and supporting a mission-driven team. You thrive working both independently and collaboratively, and you’re comfortable managing multiple priorities at once.

Above all, you care about supporting young people’s democratic engagement and believe in the values and mission of The Politics Project.

Skills & Experience: 

Essential

• Strong administrative and organisational skills with excellent attention to detail.

• Experience of updating and maintaining websites.

• Confident with IT systems, databases, and Microsoft Office/Google Workspace.

• Excellent written and verbal communication skills.

• Ability to manage competing priorities and work to deadlines.

• A proactive, flexible, and collaborative approach.

• A passion for youth democratic engagement, education and politics.

Desirable

• Knowledge of CRM systems and basic data management.

• Knowledge and understanding of the UK education system.

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.

TO APPLY: 

To apply please submit a CV and a covering letter. The covering letter should be no longer than one side of A4  / a maximum of 500 words. In the letter can you:

• Tell us about your biggest personal, academic or professional achievement.

• Tell us why you think youth engagement in politics is important.

• Outline how your experience matches the essential and desirable skills and experience outlined in the job description - don’t just repeat your CV.

• Give an explanation for any gaps on your CV.

If you use AI tools, please use them thoughtfully. We want to get a true sense of you, your skills and your experiences through your application. Please ask if you need any assistance or require any reasonable adjustments throughout the process.

Please submit your application via Charity Job. 

The closing date is 11:59pm, Sunday 11th January. Initial interviews planned for the week beginning 17th January.

Salary: £29,000 – £34,000 per annum (depending on experience)
Location: Reigate, Surrey (Wayside Community)
Contract: Full-time
Occupational Requirement: Female, practising Christian
Closing Date: 23rd December 2025
Start Date: Early February 2026 (notice periods considered)

Do you have the compassion, resilience and leadership potential to support women on their journey out of homelessness?

Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and Southwest of England.

We are seeking a dedicated Deputy Manager to join our specialist women’s homelessness service, Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is an excellent opportunity for someone with strong frontline experience who is ready to step into management within a highly supportive and mission-driven team.

About the Role
The Deputy Manager plays a key role in the leadership of Wayside Community, supporting the Women’s Homelessness Lead in the day-to-day running and development of the service.

Key responsibilities include:

• Assisting the Women’s Homelessness Lead in Surrey in ensuring the smooth daily running of the Service at all times and deputising in her absence for all matters relating to the management of the Service.
• Ensure that Wayside Community complies with all statutory regulations relating to supported housing, health and safety, fire precautions etc.
• Working with the Women’s Homelessness Lead to develop performance targets and quality control measures for the benefit of the team, and monitoring team members’ work to ensure that these are met.
• In conjunction with the Women’s Homelessness Lead ensure that effective assessments and action plans are updated for all residents through a key worker system and on case files.
• In conjunction with the Women’s Homelessness Lead ensure that all safeguarding concerns, incidents and complaints are managed robustly.

Who We’re Looking For
You will bring:

• A high-performing individual who is an excellent networker that builds effective internal and external working relationships.
• Experience in delivery of support to clients.
• Agrees with Keychange mission, vision, values.
• Strong leadership, problem-solving, interpersonal, and time-management skills.
• Competent computer skills using Microsoft applications and organisational systems.

Desirable experience includes:

• Prior experience working with non-profit organisations, particularly those involved in social care and/or homeless work.
• Experience of services for women and/or young people experiencing homelessness.
• Experience of motivating and empowering colleagues, staff and/or volunteers to take responsibility for delivering a high-quality service.
• Knowledge of the range of services available to homeless people who may have complex needs or other support needs.

Occupational Requirements
This role is subject to legal Occupational Requirements under the Equality Act 2010. The postholder must both a woman and a practicing Christian. These requirements are essential due to the nature of the role, including spiritual support, trauma-informed care for women, and active church partnership development.

What We Offer

• Salary of £29,000 – £34,000
• 25 days annual leave plus bank holidays
• Hybrid working (with 4 days regularly site or community based)
• Employee Assistance Program and Life Insurance
• Contributory Pension Scheme with matched employer contributions
• Ongoing personalised learning and professional development
• A compassionate, faith-centered, values-driven culture

For more comprehensive details about the role and how to get in contact with us for an informal discussion about the opportunity, please view the job pack for this advert. 

 
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience.
 

Recruitment Timeline

• Application deadline: 23rd December 2025
• First stage interviews (remote): First week January 2025
• Final interviews (in person): Mid-January 2026
• Start date: Early February 2026

As Finance & Operations Manager at the Foyer Federation, you will play a pivotal role in shaping and building our finance and administrative functions at an operational and strategic level. You will support all aspects of the charity's work and development through the provision of strong financial assistance - ensuring accurate financial reporting, sales invoicing, bookkeeping, grant management and payroll management. You will also take day to day responsibility for HR and organisational administration.

This role will involve close collaboration with our team to ensure the day to day finance and operational requirements are met as well as working closely with the SLT and board to build greater financial resilience and strategic financial awareness within the charity.

You will have oversight of central operations, reporting directly to the CEO and working closely with the Head of Development and Partnerships and Treasurer. 

Please find the detailed job pack via the link below. The job pack includes a link to the online application form. CVs will not be accepted.

The deadline for applications is 10am 15th December 2025

Sports Youth Worker

Do you love sports and are you passionate about the role physical activity can play in changing young people’s lives? We have an exhilarating opportunity that will make your heart race! We’re on the hunt for a dynamic Youth Worker to join a vibrant Sports team in the bustling heart of Burnt Oak, North London.

Position: Sessional Worker Sport
Location: Burnt Oak, North London
Salary: £13.85 per hour £15.42 premium per hour on Saturday evenings only
Hours: Up to 26 hours per week evenings and weekends

About the role:
As a Sports Youth Worker you will deliver and supervise face to face sports and activity sessions for young people, supporting session planning and general programming. You’ll lead a wide mix of activities, run taster sessions, organise competitions and challenges that develop skills, confidence and fitness, and provide coaching and support for young people and volunteer activity coaches.

The centre offers a diverse range of facilities including a Fitness Suite, a multi purpose Sports Hall, a Boxing and MMA room and a MUGA astroturf space for games and outdoor activities. Depending on your skills, you’ll work across these areas to help young people get active, stay motivated and reach their potential.

About you:
We are seeking sports and activity coaches from a range of backgrounds such as PE teachers, football or basketball coaches, personal trainers, multi sports coaches, youth workers with activity experience, or anyone with a strong general sports background who loves working with young people. The skills and experience required include:

• Experience of working with groups of young people aged 8 to 19 or up to 25 with a disability
• A genuine passion for sports, fitness and engaging young people in positive activities
• Commitment to safeguarding children

Desirable but not essential:

• Experience delivering general sports or physical activity based sessions
• NGB coaching awards in any sport
• Experience in organising games, tournaments or informal activity programmes
• Any additional experience in areas such as boxing, fitness instruction, martial arts, dance, multi sports or outdoor activities

About the organisation:
Our client is an independent charity and purpose built youth centre for Burnt Oak’s young people aged 8 to 19 and up to 25 for those with additional needs. They offer somewhere to go, something to do and someone to talk to, six days a week including school holidays. Their vision is to ensure every young person is supported and empowered to reach their potential.

They welcome applications from individuals with varied and non traditional backgrounds. Safeguarding is paramount and an enhanced DBS will be required.

They also welcome experience gained in roles such as Child and Youth Programme Assistant, Youth Development Worker, Sports Coach, Sports Teacher, PE Teacher, Activity Coordinator, Personal Trainer, Gym Instructor, Football Coach, Multi Sports Coach and similar. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Family Services Manager

We are looking for a motivated, capable, and adaptable Family Services Manager to join our team and lead two established services that make a life-changing impact for young people and families in our community.

This is an exciting opportunity to play a key role at a pivotal time in the charity’s development, as we approach our 50th year of service delivery.

Position: Family Services Manager

Location: Leigh Park, Hampshire
Salary: £16.48–£17.91 per hour (FTE £31,707–£34,450, depending on experience)
Hours: Part time, 32 hours per week (negotiable)
Contract: Permanent
 

Closing Date: Sunday 4th January 2026 at 11.59pm
Please note: the advert may close early if sufficient applications are received.

About the Role

In this varied and rewarding role, you will provide strong and supportive leadership to staff, volunteers and sessional workers, ensuring the delivery of high-quality services.

You will also contribute directly to service delivery, making a meaningful difference to the lives of children, young people and families.

Key Responsibilities Include:

• Leading and managing the Family Services Team, providing 1:1s, supervision and team meetings
• Coordinating recruitment, staff wellbeing and absence management
• Overseeing the delivery, monitoring and evaluation of group work and Young Carers services
• Developing quarterly plans and contributing to new programme development
• Ensuring compliance with safeguarding, health & safety and organisational policies
• Producing high-quality reports for internal and external stakeholders
• Handling feedback, complaints and safeguarding concerns appropriately
• Representing the charity at local networks and forums
• Supporting service delivery when required

About You

You’ll be passionate about empowering young people and families, with a positive approach and the ability to lead a committed team.

You will bring:

• Experience managing or leading teams within young people’s or family services
• Experience delivering programmes or activities within these settings
• Strong safeguarding knowledge and experience
• Understanding of the issues affecting children, young people and families
• Experience monitoring, evaluating and reporting on service performance
• Excellent communication, organisational and relationship-building skills
• Confident IT skills, including Microsoft 365 and Excel
• Flexibility to work occasional evenings and travel within Southeast Hampshire

Desirable:

• Level 3 qualification in a relevant field
• Experience in the voluntary sector
• Knowledge of the local statutory/voluntary landscape
• Experience creating training programmes
• Familiarity with in-house databases

About Us

This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community.

We are an equal opportunities employer and welcome applications from all sections of the community.

Other roles you may have experience of include: Family Services Coordinator, Children & Young People’s Services Manager, Family Support Manager, Youth Work Manager, Wellbeing Services Team Lead. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you passionate about ensuring the voice of children and young people are heard? Are you committed to advocating that children and young people’s rights are upheld? Do you believe that all children should receive consistently high-quality care in environments that strive to improve outcomes for each child?  Do you have experience in social work, education, inspection, advocacy or residential childcare management? Then we have an exciting opportunity for a professional like you.

The Vacancy

The Independent Monitoring Service is seeking to recruit professionals with experience of working with children and vulnerable adults to the role of Independent Visitor.

We are looking for individuals all across the Midlands, including but not limitted to: Leicestershire, Northampton, Bedfordshire, Milton Keynes 

The role of Independent Visitors is to provide visiting services on behalf of NYAS which are consistent with the National Quality Standards for Children’s Homes, Residential Special School Standards, Welsh National Minimum Standards, Health and Social Care Standards Scotland and CQC regulations. The main duties are:

• To undertake monthly visits to identified homes in accordance with the requirements of the relevant NYAS manager.

These visits will be:

Regulation 44 visits to residential children’s homes, short breaks and secure units.

Regulation 25 visits to residential family centres.

Care Quality Commission visits to residential adult homes.

Care Inspectorate Wales regulation 8 visits to residential children’s homes.

RSS20 visits to residential special schools.

Health and social care standards Scotland residential children’s homes.

Monitoring visits to unregulated provision.

• To undertake all tasks as identified by the relevant NYAS manager, during the visits and thereafter, in order to fulfil all aspects of the role.
• To provide factual reports within set timescales as required by the relevant NYAS manager.

Candidates should have demonstrable knowledge and understanding of regulated services and their inspection frameworks and also knowledge of current legislation and statutory guidance relating to children, young people and adults at risk particularly those in residential care.

Candidates must have experience of working within a social or health care organisation, safeguarding and experience of managing complex relationships across a diverse field, e.g. OFSTED inspectors, social workers, residential care workers and registered managers, health care professionals.

Candidates should also possess a professional qualification in a related field, i.e. social work, residential care, health care professional, advocacy or youth work.

This is a self-employed position and you will be paid a sessional rate.

You will also be required to complete annual safeguarding and compliance including, Personal Safety, Data Protection, Information Security, Safeguarding and Equality and Diversity. You will be able to subscribe to an e-learning platform provided by NYAS. The platform will provide you with the opportunity to undertake a number of other professional courses that you can complete in your own time to maintain your own CPD. You can do this on the e-learning platform at a significantly reduced cost compared to undertaking each course individually with different providers.

Note for candidates - when completing the application form, it is important that you refer to the person specification within the contract delivery specification and detail how you can evidence the criteria.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.

In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.

We reserve the right to close this vacancy early once we receive a high number of applications.

About NYAS

As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.

We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change young lives.

Are you someone who is excited about charity retail, fashion, who can use their initiative? Do you have experience managing a retail team? Yes, then please keep reading as we may have the role for you. 

We are excited to be looking for an Assistant Shop Manager to work in our Clifton Notts (NG11) Shop for 30 hours per week.

We are looking for a passionate and motivated person to help our store reach full potential.

As an Assistant Shop Manager you will: 

• Help develop in store systems and promote donations and sales to maximise profits 
• Be representing Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values 
• Strive to ensure stock is generated from the local area and donors 
• Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid 
• Be responsible for achieving profit targets by ensuring sales are maximised and the cost are effectively managed 
• Maintain the store to a high standard of presentation throughout. 
• Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers 
• Be responsible for all financial and cash handling and health and safety. 

To be a successful Assistant Shop Manager, you will be: 

• An experienced assistant manager or Supervisor  with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience. 
• Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate. 
• Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores. 
• Passionate about the Mencap values and will strive to ensure our Retail brand is successful.   

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.  

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
• Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

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Job Description
As the Operations and Visitor Experience Manager, you play a pivotal role at CSC, with full
responsibility for our Centre in Cambridge Science Park and our secondary site, currently in
Wisbech.
An essential part of your role is to drive CSC’s direct revenue streams connected to the Centre.
You will lead your team in generating public and school bookings, and in overseeing community
audiences, private hires, and other groups, ensuring every visitor enjoys a seamless and
welcoming experience. You will also take a proactive approach to increasing visitor numbers,
expanding CSC’s membership base, and researching and developing new revenue-generating
initiatives that strengthen our long-term sustainability.
Your expertise in creating and implementing exhibition spaces will be instrumental in bringing to
life our annual delivery calendar of science themes, which is strategically curated to attract and
engage our audiences while supporting the delivery of our Programmes. You will oversee an
annual budget covering the shop and site facilities.
You will work closely with the Outreach and Innovation Manager to prioritise, schedule, and
maintain products and content in line with CSC’s core Programmes and commitments, ensuring
impactful experiences for all audiences. In collaboration with the Marketing and Communications
Manager, you will plan and execute advertising campaigns targeting both the public and schools.
You will also coordinate with the Corporate Partnerships Manager to develop opportunities for
corporate partners to support on-site exhibitions and events, ensuring agreed partnerships are
effectively tracked and delivered.
Beyond operations, you will champion excellence in STEM engagement, providing both positive
and constructive feedback to the Engagement and Logistics Lead to ensure CSC’s offerings
remain best-in-class. This is an opportunity to shape the visitor experience at CSC, ensuring it
remains dynamic, inspiring, and accessible to all.
Key Responsibilities
● Create a welcoming and engaging environment for all visitors to our centres.
● Support and line-manage the Delivery and Sales Administrator and the Finance and
Operational Support Manager.
● Take overall responsibility for Health and Safety across CSC sites, ensuring full compliance
with requirements at both centres. Implement corrective actions where needed, and
oversee training and incident management to maintain a safe and well-managed
environment.
● Achieve annual direct income revenue targets across Visitors, Membership, Shop, Schools,
Parties, and STEMtots (under-fives), track progress, report findings, and take corrective
action as needed.
● Develop and implement strategies to increase visitor numbers and drive membership
growth.
● Research, plan, and execute new revenue projects to diversify CSC’s income streams.
● Oversee asset records, maintenance priorities, budgets, contractors, and expenditures
across the Cambridge and Wisbech sites, ensuring the effective sourcing and delivery of
third-party exhibits and content.
● Deliver an annual plan for exhibition-floor themes, events, and site management,
coordinating with the Outreach and Innovation Manager and the Engagement and Logistics
Lead to align activities with multi-year programmes, partner commitments, and internal
schedules such as training and exhibit maintenance.
● Establish a multi-layered feedback system to collect, analyse, and act on visitor insights,
continuously enhancing our offering.
● Oversee CSC’s volunteering and work experience programme, ensuring recruitment,
induction, and ongoing support are delivered to a high standard.
● Work with the Director of Business Development to identify and address barriers for
schools, supporting bursary applications and additional funding opportunities.
● In coordination with your team, ensure the shop is stocked with appropriate products to
maximise sales, support at-home engagement with STEM after a family visit and promote a
message of sustainability.
● Increase school bookings through strategic planning, aligning with schools’ annual planning
cycles, targeted outreach, and the effective delivery of engagement programmes.
● Work with the Marketing & Communications Manager to plan and deliver advertising for
exhibitions, events, and school engagement, ensuring effective promotion of activities at
both the Cambridge and Wisbech centres.
● Manage the budget and oversee all contractors and expenditures related to the Cambridge
site and Wisbech.
● Provide financial support, working closely with the Director of Operations and Engagement
to ensure CSC’s operational sustainability.
Essential Criteria

Experience managing a visitor attraction, including responsibility for income targets and
cost control.
● A creative and engaging mindset, with a proven ability to work with a team to create
intriguing and popular spaces.
● A thorough and operational approach to planning, risk management, and the continuous
improvement of processes.
● Demonstrated success in increasing visitor numbers and driving membership growth
through strategic planning and effective execution.
● Experience in researching, planning, and delivering new revenue-generating projects.
● A strong track record of increasing school bookings through targeted outreach and strategic
programme design.
● Comprehensive knowledge of health and safety management, including experience in
leading compliance activity and training across multiple sites.
● Strong financial acumen, with the ability to support budgeting, forecasting, and operational
financial oversight
● Excellent verbal and written communication and presentation skills.
● A strong drive to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and partners
across a wide range of projects.
● Competent and confident in using standard computer applications.
● Achieve a satisfactory enhanced DBS check
● Full clean driving license
● Confident in using IT platforms, databases, and digital communication tools.
Desirable Criteria
● A passion for staying up to date with worldwide developments in science, technology,
engineering, and maths.
● Experience in using spaces to support learning or community development.
● Knowledge of sustainability practices in operations and visitor engagement.
● Project management qualifications or equivalent experience.
● Experience with CRM systems and membership platforms
● Experience in science communication or in working with families, adults, and children.
● Strong customer service skills and experience.
● Level 3 or equivalent qualification in a STEM subject.
Working Conditions

The primary location for this role is Cambridge Science Centre at Trinity Centre, Cambridge
Science Park, CB4 0FN; however, travel to secondary sites and the main office will be required.
One working weekend per month will also be required.

One YMCA delivers vital services including social housing, health and wellbeing programmes, children’s services, and youth and community activities that make a real difference across our local communities.

We are seeking a Triage and Intervention Officer to be the first point of contact for children and adults seeking support after experiencing domestic abuse.
In this rewarding role, you will complete risk and needs assessments, create personalised safety and support plans, and offer timely responses via our helpline, webchat, and referral pathways.

Working closely with the IDVA Team Leader, you will support both IDVA and therapeutic teams, maintain accurate case records, and ensure all work aligns with best-practice standards. You will manage your own workload, meet agreed KPIs, and play an essential part in ensuring victims receive high-quality, timely, and effective support.

If you are organised, compassionate, and committed to helping people rebuild their lives, we would love to hear from you!

Requirements:
• Willingness to undertake training and development relevant to the role.
• Commitment to valuing equality and diversity and applying this to all areas of work.
• Willingness to adjust working hours to meet operational needs, including occasional evening and weekend work.
• Access to a vehicle for travel in the course of your work, along with suitable business insurance to cover work-related travel. You must have a full Great Britain driving licence. If you have more than three points on your licence, please contact us to discuss before applying.

As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made

Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying

Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
 

This is a  Full Time role.
Hours per week: 37.5
Working Pattern: Monday - Friday / 37.5 hours per week

Join Rape Crisis South London at a time of significant change and growth with an ambitious vision for the future, and a new leadership team.  We are seeking a highly experienced Children and Young People (CYP) Clinical Lead to oversee and develop our specialist therapeutic services for children and young people aged 4–24.

We support survivors of sexual violence across twelve South London boroughs through counselling, advocacy, group work, education, and professional training.

About the Role

You will lead and manage our CYP counselling, play therapy, and trauma-informed services, ensuring high-quality clinical delivery and strategic development. This role includes strategic development of CYP, clinical leadership of all delivery, supervision oversight, safeguarding responsibility, service improvement, and management of CYP budgets and reporting.
 

About You

You will bring:

• A counselling/psychotherapy qualification (accredited or equivalent experience).
• Significant post-qualification experience, including 600+ supervised hours.
• At least 3 years’ clinical work with children and young people affected by sexual violence.
• Strong experience in clinical leadership and team development.
• In-depth safeguarding knowledge and experience working within the violence against women and girls sector.
• Understanding of trauma-informed practice and a commitment to feminist principles.

Applicants must have the right to work in the UK and be willing to have a DBS check.

What We Offer

• 27 days’ annual leave + bank holidays (pro rata)
• 3 gifted days (pro rata) between 27–31 December
• Pension scheme (3% employer / 5% employee)
• Life Assurance, Healthcare Plan, EAP, Cycle-to-Work Scheme
• Supportive feminist working culture

Our Feminist Commitment
Rape Crisis South London is a proudly feminist organisation. Our work is rooted in the belief that sexual violence is both a cause and consequence of gender inequality. We recognise that women and girls experience disproportionate levels of sexual violence, and we are committed to challenging the structures, attitudes, and behaviours that enable this harm.

We centre the voices, rights, and experiences of survivors in everything we do. Our approach is grounded in empowerment, intersectionality, and inclusivity, recognising that women’s experiences are shaped by factors such as race, class, sexuality, disability, migration status, and identity.

By joining our team, you will be part of a movement working to end sexual violence and to create a society where all women and girls live free from oppression, fear, and harm.

EDI Statement
RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement and those with experience of providing services in a diverse context.  

Safeguarding and Confidentiality
RCSL is committed to creating and maintaining a safe, respectful, and trauma-informed environment for all survivors who use our services. We recognise our responsibility to protect adults and young people at risk from harm, abuse, and exploitation, and we understand that safer recruitment is a vital part of safeguarding. We welcome candidates in particular who have experience understanding of issues affecting women and girls.

Mission Statement
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.

Vision
A world free from sexual violence, where survivors are believed, respected, and supported.

Learning and Development
As a charity currently going through an exciting period of transformation, we welcome people who are enthusiastic about continuous learning and development

While we endeavour to contact all applicants, and we thank everyone who takes the time to apply, we have limited resources.  Therefore if you do not here from us within 1 month of applying, please presume you have been unsuccessful but we welcome future applications.

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).

How to Apply

Please submit your CV and a cover letter (up to 1,000 words) outlining how you meet the essential and desirable criteria.

Salary: £46,000 per year Contract Type:

Permanent Location: UK (minimum 2 days per week in the London office)

Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours

Reporting To: Chiara De Luca, Head of Impact, STEM Pathways

Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on 9 January via the Workable link. Your covering letter should outline:

● Your motivations for applying to Mission 44

● How this role fits into your career plans

● Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.

Mission 44 supports young people to boost aspirations, achieve academically, and provide resources and industry exposure to access great STEM (Science, Technology, Engineering, and Mathematics) careers. Our motorsports engagement strategy, which sits under our global STEM strategy, seeks to accelerate sector-wide change in motorsport within the next three years. It leverages Mission 44’s convening power and our MSc Motorsports Scholarship programme to deliver measurable change across employers and increased access for young people from all underrepresented backgrounds to exciting roles in motorsports.

As the Senior Impact Manager, Motorsports Engagement, you will play a crucial role in developing and maintaining strategic relationships with motorsports employers to support young people from underrepresented backgrounds into early career opportunities. Working closely with Formula 1 and its teams, as well as a broader network of STEM-related organisations across the UK, US, and Brazil, you will lead collaboration efforts to influence inclusive recruitment and retention practices in motorsports, and enhance career access and progression. With a strong external focus, you will also support Mission 44’s fundraising goals, representing the organisation at high-profile events, stewarding key corporate accounts, and helping secure investment in our programmes and mission.

We’re looking for someone passionate about influencing employers, building consensus and using it to drive action. You’ll be highly organised, resilient, adaptable and skilled at building trusted relationships. You will be a proactive problem-solver, able to balance multiple priorities while ensuring young people feel supported and heard. If you’re motivated by creating opportunities for young people to drive change, we’d love you to join our team and help us strengthen the impact we make together.

ROLES AND RESPONSIBILITIES

DELIVERY OF MOTORSPORTS ENGAGEMENT STRATEGY (70%)

• Play a key role in the development and execution of Mission 44’s new Motorsports strategy, to create access opportunities for young people from underrepresented backgrounds within STEM sectors, particularly motorsports.

• Build trusted relationships with key motorsport employers and stakeholders, including F1, F1 teams, FIA, and relevant STEM employers, to drive sector-wide change, focusing on increasing demand for underrepresented talent, adoption of inclusive recruitment practices, and awareness of Mission 44’s work and impact.

• Apply and continually improve the convening strategy and toolkits to Mission 44’s STEM work, helping determine when and how convening can most effectively support our goal of inspiring and supporting young people (aged 14–30) in the UK and US to access careers in STEM and motorsport.

• Collaborate with the Engagement Directorate, nonprofit partners and corporates to design and deliver high-impact STEM career experiences at Formula 1 races and other key events - some of which will be international - ensuring alignment with Mission 44’s objectives and offering young people meaningful exposure to career pathways.

EXTERNAL REPRESENTATION AND ENGAGEMENT (20%)

• Represent Mission 44 at Motorsport industry events, donor meetings, clearly articulating our global mission and impact with tailored messaging for each audience.

• Support cultivation and stewardship efforts as requested by the Engagement Directorate, engaging prospective donors and prioritising meetings that deliver the greatest strategic value.

• Advocate for Mission 44 at high-profile events and stakeholder meetings, championing greater industry engagement and driving impact.

• Support our storytelling and communications efforts to highlight success and progress while spotlighting challenges to potentially shape future advocacy.

MONITORING AND LEARNING (10%)

• Support the Head of Impact, STEM Pathways and the Head of Strategy and Learning to collect key impact data.

• Contribute to evaluation processes, seek and develop opportunities to raise awareness of Mission 44’s work to create early career pathways for young people.

• Assist with annual reporting and provide input into fundraising and communications materials where relevant.

ABOUT YOU: SKILLS AND EXPERIENCE

ESSENTIAL 

• Experience working in the motorsports sector and/or F1, with a strong network of connections. 

• Knowledge of inclusive recruitment and retention practices.

• Strong understanding of early career pathways into STEM careers, particularly into the motorsport sector, and of barriers to access for people from underrepresented backgrounds.

• Strong expertise in programme design and implementation.

• Outstanding project management and organisational skills, with the ability to drive initiatives from concept to execution, including organising events and convening workshops in an inclusive and equitable way.

• Excellent relationship management and communications skills, with the ability to engage and influence senior stakeholders across corporate, education and nonprofit sectors.

• Experience in building coalitions to meet collective goals. 

• Experience in producing compelling reports and presentations to demonstrate measurable evidence of change.

DESIRABLE

• Experience working in international settings.

• Experience working with non-profit organisations, grantmaking foundations, or educational institutions.

PERSONAL QUALITIES  

• Passionate about creating opportunities in STEM/motorsports for young people.

• Highly collaborative and adept at building and maintaining relationships with a wide range of internal and external stakeholders. 

• Resilient with demonstrated ability to work in a fast-paced environment; the post-holder should be comfortable with change and uncertainty.

• Highly organised.

• Strategic with a strong personal commitment to learning and improvement.

• Possesses cultural sensitivity to work respectfully and effectively in different  settings.

• Ability to work independently and also as part of a dynamic team; self-motivated and proactive. 

• Committed to embedding the values of equity, diversity, and inclusion in all aspects of work.

• Creative and solutions-oriented, with the confidence to share bold ideas.

Are you a brilliant event coordinator? Do you have experience developing training events? Can you spot opportunities to inspire, educate and engage audiences?  

The SLA supports approximately 2000 members with advice, training and advocacy across the UK. The Training and Events Manager will form an essential part of the SLA team working to run a high quality, inspiring and engaging events and training to help us deliver on our mission to support members, so that more children and young people reach their full potential through the school library. You will lead on the organisation of our annual conference; develop and maintain a calendar of events and training for members and non-member audiences; and support the team with all event related administration and logistics.  Events at the SLA include member meet ups (in person and online), events in our branch network across 23 regions, professional development and training, and our SLA Awards ceremonies.

Your work will be at the forefront of our member offer, helping to build links with membership, support members, build relationships with key stakeholders and sponsors, delivering high-quality training and impactful events offer across the year. An agile and flexible thinker, you will be creative, with a flair for spotting opportunities for professional development, and have a keen eye for detail with an ability to manage multiple projects and deadlines. Using your project management experience, you will work with the CEO, SLA team colleagues and subject matter experts and facilitators to develop and deliver a high quality and competitive calendar of events and training. 

This is a full time role (37 hours per week) working remotely throughout the year and will require travel and occassional overnight stays. Find out more about the role including full job description and how to apply by downloading the job specification pack. 

Application deadline: 19th December 

Interviews: First round interview (online): 13th/14th January

Second round interview in person TBC: 20th/22nd January 

Applications without a covering letter will not be considered. No agencies please.   

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.