17 Accommodation officer jobs in City of London, England

Intensive Housing Management Officer

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Job Title: Intensive Housing Management Officer 

Location: Romford. This service does not have step free access

Salary: £28,800

Shift Pattern: Full-Time/Permanent contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs.

About the Role

We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. 

Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. 

Key Responsibilities Include: 

• Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary.
• Carry out regular occupancy checks.
• Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
• Enhancing personal safety, health, and security through meaningful social interactions.
• Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary.
• Supporting residents to sustain their tenancies and achieve financial independence.
• Work with the wider team to support residents with their long term needs.
• Promoting economic wellbeing and helping residents reintegrate into the community.
• Complete safeguarding and other referrals where required.
• Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties.

About You

This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

What are looking for:

• Previous experience in coordinating/delivering activities and interventions with people from different backgrounds
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Knowledge of risk management and risk assessment
• Knowledge of license conditions and public protection
• Knowledge of tenancy management, able to share knowledge with others in the team and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Ability to influence and negotiate positive outcomes with others; Proactive in making decisions
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.  

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Project Manager: Voices for Health Equity (Maternity Cover)

Job Description and Person Specification

Job title Project Manager: Voices for Health Equity (Maternity Cover)

Hours 35 hours per week

Duration 11 months, ideally starting in mid November, with potential to extend to 15 months with mutual agreement

Salary Between £37,000 - £43,750. Placement within the band will depend on skills and experience, with the upper end reflecting significant, directly relevant expertise.

Location Hybrid work between home and our Vauxhall office, as well as regular travel to in-person events across England. Please read more about our approach to hybrid working in the relevant section below.

Reports to Director of Evidence and Improvement

National Voices

Making what matters to people matter in health and care

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.

Our Vision:

People shaping their health and care.

Our Mission:

We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.

We do this by:

· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.

· Finding common cause across communities and conditions by working with member charities and those they support.

· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.

The Role

In April 2026, National Voices was commissioned by the Care Quality Commission (CQC) to deliver their work with the CQC Public Engagement Network. The Public Engagement Network is a group of 50+ charities with reach into communities experiencing health inequalities across England. By engaging with these organisations, the CQC’s aim is to ensure that local health and care services meet the needs and preferences of the communities they serve.

For both organisations this is much more than just another engagement contract, it is a new partnership designed to make the voices the CQC hears from more than the sum of its parts. In our work with the Public Engagement Network, we are committed to:

1. Ensuring meaningful participation of people and communities

2. Championing accessibility and inclusion

3. Valuing VCSE organisations as equal partners

4. Ensuring insights collected lead to impact and action

5. Investing in the long-term capacity and agency of VCSE organisations

6. Being brave and principled – acting with courage and not shying away from difficult conversations

The Voices for Health Equity Project Manager role is to:

- Lead the delivery of the Public Engagement Network contract from inception through to delivery, learning and evaluation, including co-ordinating an integrated management team including representatives of our two partner organisations.

- Build, manage and sustain the Public Engagement Network, creating a range of opportunities for members to participate, and ensuring relationships are meaningful, inclusive and mutually beneficial.

- Ensure high-quality insight is captured from the network, analysed and translated into learning, improvement and influence.

- Provide day-to-day project governance, reporting, quality assurance and risk management.

The role is delivery-focused and externally facing, with significant responsibility for programme management, partner relationships and ensuring National Voices’ values are embedded in how CQC uses the insights generated.

Responsibilities

Programme and client management

· Lead the end-to-end delivery of the Public Engagement Network programme, including co-ordinating an integrated management team including representatives of our two partner organisations.

· Manage individual project plans, budgets, risks and dependencies, escalating issues appropriately and ensuring delivery remains on track.

· Oversee subcontracted work, including agreeing briefs, managing performance, quality assuring outputs and approving invoices.

· Act as the main point of contact for the commissioners, and lead on regular reporting obligations and on programme evaluation.

Building and managing the Public Engagement Network

· Take lead responsibility for engaging, stewarding, supporting and retaining a network of VCSE organisations with reach into marginalised communities and those experience inequalities.

· Design and deliver engagement approaches with the network and those they represent that prioritises trust, long-term relationships and mutual benefit.

· Oversee the delivery of learning events, sense-making sessions and other opportunities that support members to build confidence, skills and influence.

· Ensure participants are appropriately supported, reimbursed and recognised for their contribution.

· Ambitiously grow the Network, through participating in outreach events, ongoing communication activities and more.

Co-ordinate and support activities capturing insight, learning and impact

· Co-ordinate and support colleagues with projects that capture qualitative and quantitative insight from people with lived experience, including insight capture events, focus groups, interviews, advisory groups etc.

· When needed, support the analysis and synthesis of insight into clear themes, findings and recommendations.

· Work with colleagues to ensure insight informs National Voices’ wider influencing, improvement and learning activity.

· Support effective feedback loops, ensuring participants understand how their input has been used and what impact it has had.

Governance, quality and risk management

· Provide day-to-day programme governance for assigned projects, operating within agreed frameworks and reporting arrangements

· Contribute to internal management groups and partnership meetings as required

· Maintain and review risk registers and quality assurance processes.

· Ensure safeguarding, data protection, accessibility and ethical considerations are embedded in all activity.

· Support preparation of regular performance and impact reports for internal and external audiences.

Partnership and stakeholder management

· Work closely with partner organisations to deliver programmes collaboratively, modelling National Voices’ values and ways of working

· Build effective relationships with senior stakeholders across the CQC, VCSE organisations and delivery partners.

· Represent National Voices at external meetings, events and learning forums as required.

Line management and internal leadership

· Line-manage the Voices for Health Equity Project Officer including overseeing day-to-day work, quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.

· Provide matrix management for other National Voices of colleagues including other Manager roles and other officers, as and when work requires.

· Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture

· Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.

General

· Take a proactive approach to including people with lived experience and members in all areas of work

· Support the development of funding bids and proposals, including shaping delivery models and costing activity.

· Follow organisational processes to measure, monitor and communicate the impact of our work

· Support good project, financial and data management

· Contribute to team planning activities and undertake other relevant duties as appropriate

· Be prepared to take part in full-day events and, with sufficient notice, events outside core working hours

Person Specification

Values, attitudes and behaviours

• Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
• Strong commitment to equity, inclusion and reducing health inequalities
• Proactive, flexible and comfortable working in complexity
• Calm under pressure and able to manage multiple priorities while maintaining quality
• Confident in building relationships and constructively challenging where needed
• Comfortable working collaboratively and taking responsibility for delivery
• Energised by breadth and variety, able to work effectively across diverse topics and themes while spotting connections and opportunities for impact

Skills and abilities

• Strong project or programme management skills, with experience delivering complex, multi-stakeholder work
• Demonstrable experience of working with people with lived experience and/or VCSE organisations in a meaningful and inclusive way
• Excellent communication skills, including the ability to translate complex insight into clear, accessible outputs
• Experience of managing partnerships, subcontractors or commissioned work
• Strong organisational skills, with the ability to prioritise, plan and manage risk
• Experience of quality assurance, reporting and working within governance frameworks
• Excellent people skills, with the ability to lead, support and motivate others

Experience, knowledge and understanding

· Demonstrable experience in leading insight generation projects which have led to real-world impact and improvements.

· Experience in engaging with people experiencing inequalities in a safe and meaningful way.

· Demonstrable experience in monitoring and reporting on KPIs and the impact of engagement work.

· Experience of managing funder relationships and generating income.

· Experience of facilitating and presenting at events and workshops.

· Experience of managing and building coalitions or groups of VCSE or other membership organisations (desirable)

· An understanding of qualitative and quantitative approaches to evidence generation and analysis (desirable)

· Project management qualifications (desirable)

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.

In addition, because this role involves engaging with and recruiting to a large network of VCSE organisations, the post holder will be required to regularly attend in-person events across England. These are likely to take place around once a month and may sometimes require overnight stays. Travel, accommodation and subsistence costs for events across England will be paid, however, travel to our London office will be at the expense of the postholder.

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.

Application guidance

Please submit a CV and answer the questions in the application form to apply.

Applications should be addressed to our Director of Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is noon on 2nd October 2026.

The interviews will take place on Friday 9th October on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.

Who We Are

Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, the United States, Germany, Italy, Spain, Mexico, Brazil and India.

Animal Equality releases investigative materials from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky News, The Times, The Guardian, The New York Times and many more.

Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.

We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations; many chickens die of heart attacks; fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected and are no longer exploited for human consumption.

Animal Equality UK’s current key campaigns include:

• Strengthening enforcement of animal protection laws
• Halting the expansion of Scotland’s salmon farming industry
• Achieving a ban on foie gras imports
• Securing species-specific slaughter legislation for fish
• Inspiring the public to eat plants, not animals

About the Role

Animal Equality’s campaigns have driven Parliamentary debates, legal victories, corporate commitments, and major media coverage and inspired thousands of people to change their diets and take action for farmed animals.

We are seeking a dynamic, disciplined, and highly motivated Campaigns Officer to play a central role in growing our activist movement and delivering bold, high-impact campaigns across the UK and internationally.

This role is fundamentally about building people power. You will be responsible for significantly expanding our activist base – both online and in person – mobilising supporters into sustained action and organising impactful demonstrations that influence companies, governments, and public opinion.

The Campaigns Officer will regularly travel across the UK and internationally to organise and lead peaceful demonstrations, ensuring Animal Equality remains a visible, strategic, and compelling presence at key decision-making moments. You will be expected to travel frequently across Europe, sometimes at short notice; reasonable travel and accommodation costs will be covered by the organisation, as well as a daily stipend for plant-based subsistence. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.

Working closely with colleagues across departments and countries, you will help transform public support into coordinated action that drives measurable change for farmed animals trapped in the animal agriculture system.

Location: Remote in the UK. Must be able to travel to London team meet-ups once a month (at your own cost) and travel frequently across Europe.

For further information and to apply, please visit our website via the Apply button.

Closing date: 5pm on Friday, 18th September 2026.

Senior Finance Officer

We are seeking an experienced finance professional to lead accounts payable operations and help ensure strong financial controls at Depaul UK.

Position: Senior Finance Officer - Payables
Salary: £41,484 per annum
Location: London
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing date: 21 September 2026

About the role

Depaul UK is looking for a Senior Finance Officer - Payables to take the lead on the day-to-day delivery of an accurate, efficient and well-controlled accounts payable function.

You will oversee purchase ledger operations, weekly payment runs, supplier reconciliations and month-end processes, while supporting colleagues across the organisation and identifying opportunities to improve systems and processes.

Key responsibilities include:

· Leading the day-to-day operation of the purchase ledger function

· Preparing and managing weekly payment runs

· Ensuring staff expenses and non-payroll costs are processed in line with internal controls

· Completing monthly purchase ledger reconciliations and reviewing aged creditors

· Managing banking and credit card administration

· Leading system administration and support for the Business Central finance system

· Preparing month-end prepayments, accruals, allocations and control account reconciliations

· Reviewing and approving month-end journals and reconciliations

· Supporting year-end audit preparation and responding to audit queries

· Line managing the Finance Assistant - Purchase Ledger

· Supporting continuous improvement and greater automation across finance processes

About you

You will be a part-qualified accountant or bring substantial practical experience gained across a range of finance roles.

You will have excellent knowledge of end-to-end purchase ledger processes and experience preparing accounts to trial balance stage. Strong IT skills are essential, alongside the confidence to identify opportunities to improve efficiency through systems and automation.

You will also need excellent communication and organisational skills, the ability to prioritise effectively and experience of supporting or managing colleagues.

Above all, you will bring personal and professional integrity and share Depaul UK's commitment to equality, inclusion and creating better futures for young people.

About Depaul UK

Depaul UK has been working to tackle homelessness since 1989. From its beginnings as a single housing project in North London, the charity has grown to provide accommodation, prevention and support services to thousands of marginalised young people across the UK.

Inspired by the values of St Vincent de Paul, Depaul UK believes in the intrinsic worth of every person and takes practical, bold action to help people build brighter futures.

Benefits include 26 days' annual leave, increasing with service, pension contributions of up to 7%, tailored training and development, flexible working options where suitable, a cash health plan, Employee Assistance Programme with 24/7 GP access and a range of retail, travel and wellbeing discounts.

Other roles you may have experience of could include: Senior Finance Officer, Accounts Payable Officer, Senior Accounts Payable Officer, Purchase Ledger Manager, Finance Officer, Senior Finance Assistant, Accounts Payable Supervisor, Purchase Ledger Supervisor, Finance Team Leader or Assistant Accountant.

Location: Hybrid: home-based with weekly attendance at the London office, plus additional days as required for meetings, board meetings or events

Salary: £35,200 per annum rising to £38,100 after 1 year of service

Responsible to: CEO

Contract type: Full Time (37 hours per week), Permanent

Closing date: 18th September, Midday

Who we are

Futures for All (formerly Speakers for Schools) is a UK charity founded in 2010 to tackle educational and social mobility inequality, connecting state-educated young people with inspirational speakers and high-quality work experience. Since its founding, the charity has supported almost two million young people, working with a national network of schools, colleges and employer partners to level the playing field for young people who are educated in the state sector, with those that attend the best fee-paying schools. Having grown from its original speaker programme into a broader work experience offer, the charity is now the largest provider of work experience in the UK, with ambitious plans to ensure all young people have access to the workplace, whilst at school.

Role Summary

This is a genuine opportunity to contribute first-hand to the strategic running of a national charity, with close visibility of how the organisation is led and governed. You will be trusted with sensitive information, exposed to strategic decision-making, and given the chance to shape how the CEO's office and the wider senior leadership team (SLT) operate day to day.

Beyond the traditional diary, travel and correspondence duties, you will play an active part in the mechanics of governance and decision-making- supporting board meetings, tracking actions to completion, and ensuring that what lands on the CEO's desk is accurate, well-presented and ready to act on. You will also work closely with the newly appointed Project Management Office (PMO) Lead, helping ensure that updates on risks, issues and KPI tracking reach the CEO promptly and in a digestible form, so that the CEO's time and attention are focused where they are needed most. It is an ideal role for an experienced EA or Personal Assistant who wants more ownership, more variety, and closer involvement in the strategic life of an organisation than a traditional support role typically offers.

This role offers direct exposure to the strategic and governance rhythm of the organisation- from board papers to senior stakeholder meetings- for someone who wants their EA experience to build towards broader organisational and governance expertise.

Key Duties / Responsibilities

Supporting the CEO:

• Proactively manage the CEO's diary, resolving clashes and prioritising competing demands on their time in line with organisational priorities.
• Act as a first point of contact for the CEO, screening and triaging correspondence, calls and requests, and responding or redirecting where appropriate.
• Build strong working relationships with the CEO's key internal and external contacts, acting as a trusted and professional representative of their office.

Diary, Travel & Logistics:

• Coordinate complex diaries across multiple stakeholders, both internal and external, including scheduling and rearranging meetings at short notice.
• Book and manage travel, accommodation and venues, including researching options, managing costs, and having contingency plans in place.
• Prepare itineraries and briefing packs ahead of trips, meetings and events, ensuring the CEO is fully prepared.
• Process expenses and invoices relating to the CEO's activity in line with company policy.

Meetings, Minutes & Action Tracking:

• Attend meetings chaired by or involving the CEO to take accurate, concise minutes and notes, distinguishing decisions from discussion.
• Maintain a live action log across meetings, proactively chasing owners and reporting progress back to the CEO so nothing is missed.
• Organise logistics for meetings and away days, including rooms, catering, materials and technology.
• Work closely with the Project Management Office (PMO) Lead to ensure that risk, issue and KPI updates are routed to the CEO promptly and in a clear, digestible format, helping the CEO focus attention where it is most needed.
• Liaise with the PMO Lead on scheduling and papers for any meetings that bring project or programme updates to the CEO, ensuring consistency with the wider action and decision tracking maintained for the CEO's office.

Board & Governance Support:

• Support the coordination of board and committee meetings, including scheduling, collating and distributing papers to agreed deadlines.
• Take and produce minutes for board and committee meetings, working closely with the CEO (and Chair/Company Secretary, where applicable) on accuracy and follow-up.
• Maintain a board actions and decisions tracker, and support the CEO in preparing for board cycles.
• Maintain confidentiality and good document control over board papers, minutes and related governance records.

Document & Presentation Production:

• Produce first drafts of documents, reports, briefings and PowerPoint presentations for the CEO to review, amend and finalise.
• Format and polish documents and slide decks to a professional, consistent, on-brand standard.
• Review documents and correspondence prepared by others before they reach the CEO, checking for accuracy, clarity, tone and fitness for purpose, and flagging any concerns.

Support to the Senior Leadership Team:

• Provide reasonable and proportionate admin support to other members of the SLT, prioritised in agreement with the CEO.
• Minute meetings with senior internal and external stakeholders on behalf of SLT members, as required.
• Assist with occasional diary, travel or document support for the SLT where this does not conflict with the needs of the CEO.

Office & General:

• Maintain efficient filing, contact and information systems for the CEO's office.
• Handle sensitive and confidential information with discretion and sound judgement at all times.
• Undertake other duties reasonably commensurate with the role, as required by the CEO.

Skills / Experience / Knowledge:

Essential:

• Significant experience as an EA, PA or senior administrator supporting a CEO, director or other senior executive.
• Experience taking minutes and tracking actions for senior-level or board/committee meetings.
• Excellent written English, with the ability to draft clear, well-structured documents, correspondence and presentations.
• Expert in using common business software/ applications such as Microsoft Office Word, PowerPoint, Excel and Outlook.
• Strong organisational skills and the ability to manage multiple, competing priorities under time pressure.
• Sound judgement and discretion when handling confidential or sensitive information.
• A proactive, solutions-focused approach, comfortable using initiative rather than waiting to be asked.
• Excellent interpersonal skills, with the confidence and professionalism to liaise with senior stakeholders, board members and external contacts.
• Flexibility to travel to, and work from, the London office on a regular (weekly) basis, with occasional flexibility around hours for travel, events or board meetings.

Desirable:

• Experience supporting board or governance processes (e.g. in a charity, membership body, or regulated organisation).
• A relevant qualification (e.g. in business administration or executive PA practice), though experience will be weighted more heavily than formal qualification.
• Confident and effective use of AI tools (e.g. Microsoft Copilot, ChatGPT, Claude) to support drafting, summarising and formatting work- for example, producing first-draft documents, presentations or minutes for review, while applying good judgement on accuracy, confidentiality and when human review and rewriting is needed.
• Experience providing ad hoc support across a wider senior team, not just a single executive.

Behaviours and Style:

• Calm and unflappable under pressure, with good humour and resilience.
• Trustworthy and discreet, with a strong sense of confidentiality.
• A genuine interest in the wider organisation and how it operates, not just the transactional tasks of the role.
• Collaborative- happy to support colleagues across the SLT while keeping the CEO's priorities front and centre.

Diversity at our core

Futures For All is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to us.

The Application Process:

Please apply as soon as possible by clicking the 'apply for this job' button in the top right-hand corner of the job advert. Once clicked, you will be asked to complete your application by submitting your CV and a cover letter. The cover letter is an opportunity for you to share the skills and knowledge you have to be successful in this role. Appointees are subject to a DBS check. You must have the right to work in the UK to apply.

The deadline to submit your application is the 18th September 2026, Midday.

Futures For All is committed to safeguarding the young people we work with and expects all staff members to share this commitment. Appointees are subject to a DBS check. Having a criminal record will not automatically exclude applicants. You are also required to have the Right to Work in the UK for this role.

Annual Leave

Staff receive 25 days annual leave, increasing incrementally after 2, 3 and 5 years of service to a maximum of 28 days. This is in addition to bank holidays and gifted leave between Christmas and New Year.

Futures For All Values

PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.

AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.

INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.

COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.

DIVERSITY:  We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.

Role Overview

You will be a strategic partner to the CEO and Senior Leadership Team, operating at the heart of the organisation to enable effective leadership, decision-making and delivery.

This role requires strategic project management, stakeholder engagement and organisational coordination. Acting as an extension of the CEO, you will help ensure priorities remain aligned, actions are delivered and the leadership team operates effectively in pursuit of Greenhouse's mission. Additionally, you will provide senior level executive support to the CEO.

You will be passionate about our purpose and committed to making a meaningful difference for young people. As a trusted representative of the organisation, you will build strong relationships with colleagues, partners, donors and other key stakeholders. The role could be done full time, or 0.8 FTE spread across five days. 

Job Description

Senior Leadership Team Support & Coordination

• Serve as a key point of coordination for the Senior Leadership Team, driving alignment, communication and accountability across the organisation.
• Organise and facilitate SLT meetings, including agenda planning, preparation of papers, minute-taking, action tracking and follow-up.
• Ensure actions arising from SLT meetings are clearly assigned, monitored and progressed to completion.
• Support the CEO and SLT in translating strategic objectives into actionable plans and tracking delivery against agreed priorities.
• Coordinate leadership away days, strategic reviews, planning cycles and organisational planning activities.
• Build effective working relationships with department leads to support collaboration and alignment across functions.

Strategic Planning & Business Operations

• Lead and coordinate projects and strategic initiatives on behalf of the CEO, ensuring delivery against agreed objectives, timescales and outcomes.
• Track progress against organisational objectives, providing oversight of actions, risks, dependencies and deadlines.
• Produce executive reports, dashboards and briefing papers to support strategic decision-making.
• Support governance activities where required, including preparation of papers, actions and documentation for Board, Committee and Trustee meetings.
• Drive business improvement initiatives that enhance efficiency, consistency and effectiveness across executive and organisational processes.

Stakeholder & Relationship Management

• Build and maintain strong relationships with internal and external stakeholders, including partners, funders, trustees and senior leaders.
• Act as a professional representative of the CEO and SLT in meetings, correspondence and stakeholder interactions where appropriate.
• Facilitate effective communication between the CEO, SLT and wider organisation, ensuring key messages and priorities are clearly communicated and understood.

Organisational Effectiveness & Change Support

• Identify risks, bottlenecks and competing priorities, escalating issues and recommending solutions where appropriate.
• Continuously review and improve executive and organisational processes to increase efficiency and effectiveness.
• Support change initiatives and organisational development activities aligned to Greenhouse's strategic objectives.
• Support the planning and delivery of organisation-wide events, staff engagement initiatives and cultural activities.
• Mentor and support junior colleagues, sharing knowledge and promoting best practice across the organisation.
• Contribute positively to leadership discussions and demonstrate a collaborative, solutions-focused approach to challenges and opportunities.

Executive Support to the CEO

• Act as a trusted partner to the CEO, providing proactive, high-level support to maximise effectiveness and focus on strategic priorities.
• Manage and prioritise the CEO's complex and dynamic diary, inbox and commitments, ensuring alignment with organisational priorities.
• Exercise sound judgement in managing competing demands, anticipating needs, risks and opportunities while acting as an effective gatekeeper and maintaining strong stakeholder relationships.
• Coordinate all travel, accommodation, expenses and logistics for the CEO.
• Prepare executive briefings, correspondence, presentations, reports and meeting materials to support informed decision-making.
• Proofread and quality assure high-profile communications, proposals, reports and presentations, ensuring consistency, accuracy and professionalism.
• Provide executive support to other members of the SLT as required.

Experience & Skills

• Proven experience leading and delivering cross-functional projects involving multiple stakeholders, with the ability to manage multiple workstreams and drive successful outcomes.
• Strong business acumen with the ability to understand organisational priorities, identify risks and recommend solutions.
• Experience drafting, reviewing and implementing organisational policies, procedures and governance documentation.
• Demonstrable experience managing competing priorities, exercising sound judgement and operating effectively within a highly confidential environment.
• Exceptional written communication skills, with experience preparing reports, executive briefings, presentations, policies and stakeholder communications.
• Proven ability to build trusted relationships and influence effectively at all levels of an organisation, including senior leaders, trustees, funders and external partners.
• Significant experience providing executive-level support to a CEO, Executive Director, Board or Senior Leadership Team within a complex and fast-paced environment.
• Highly proficient in Microsoft 365, including Outlook, Teams, Word, Excel and PowerPoint, with confidence using project management, collaboration and reporting tools.

• A track record of improving processes, systems and ways of working to increase organisational effectiveness.
• Experience working across multiple functions, building alignment and enabling effective communication between teams.
• Passion for Greenhouse's mission and commitment to making a positive difference for young people.

Who You Are

• A trusted and highly professional executive who operates with discretion, integrity and confidentiality.
• Strategic and commercially aware, able to understand the wider organisational context while maintaining excellent attention to detail.
• Proactive and forward-thinking, anticipating needs and taking action before issues arise.
• An exceptional organiser who thrives in a fast-paced environment and remains calm, resilient and solution-focused under pressure.
• A confident relationship-builder who quickly establishes credibility and trust with colleagues, senior leaders and external stakeholders.
• Comfortable working independently, exercising sound judgement and making decisions within agreed parameters.
• Skilled at navigating ambiguity, managing competing priorities and adapting to changing organisational needs.
• Confident providing constructive challenge, driving accountability and ensuring commitments are delivered.
• Passionate about Greenhouse's purpose, values and culture, acting as a positive ambassador for the organisation.

About us 

CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections. 

Our vision is to build a society in which autistic individuals feelunderstood andempoweredto be their full self and live their best life. Our values are: 

Acceptance – We are inclusive and celebrate our differences. 

Support – We are supportive, caring and kind. 

Community – We connect people and build community. 

Trust – We earn trust and create safety. 

Communication – We listen to others and communicate honestly. 

About the role 

We are recruiting for an experienced Finance Manager to lead and manage CASPA’s financial operations. 

This role involves overseeing the charity’s financial management, producing budgets and management accounts, monitoring cashflow, ensuring financial compliance, supporting strategic decision-making, and ensuring robust financial systems and controls are in place across the organisation. 

The successful candidate will join our Senior Leadership Team, supporting the CEO and Board of Trustees and playing a pivotal role in achieving the charity’s objectives and future growth 

. 

What you’ll do: 

• Lead and manage CASPA’s financial operations 

• Oversee the charity’s financial management 

• Produce budgets and management accounts 

• Monitor cashflow 

• Ensure financial compliance 

• Support strategic decision-making 

• Ensure robust financial systems and controls are in place across the organisation 

• Join the Senior Leadership Team, supporting the CEO and Board of Trustees 

• Play a pivotal role in achieving the charity’s objectives and future growth 

Salary Band:  £30,000 - £35,000 per annum FTE (DOE) 
Contract Type:  1 year fixed-term contract with potential to extend 

Reports to: CEO 

Working Pattern:  21 hours per week Monday – Friday

Location: Bromley-based. Must be able to work in the office on Tuesdays, with the remainder of the week working from home or at venues within the Bromley borough as required. 

About you 

We’re looking for someone who is 

• A resilient, solution-focused professional 

• Able to work efficiently on their own initiative and collaboratively within a small, dedicated team 

• Passionate about supporting the work of a local charity and contributing to positive outcomes for autistic people and their families 

• A team member with excellent communication and interpersonal skills, who can build productive relationships with colleagues, trustees and external stakeholders 

• Confident presenting financial information and supporting organisational decision-making 

They will ideally have experience of charity finance, including budgeting, management accounts, cashflow forecasting, financial compliance and financial reporting. Knowledge of Charity SORP and accounting software such as QuickBooks, Xero or Sage would be advantageous. 

We are particularly keen to attract those with lived experience of neurodivergence and believe in the importance of nurturing a diverse team who reflect our values. 

The ability to travel in and around the Bromley area is essential to the role. 

Committed – We are committed to CASPA’s mission and our work. 

Learning – We share knowledge, learn from others to grow our skills, and 

support others to grow. 

Proactive – We take action, problem solve and “muck in” where needed. 

Organised – We plan and manage our time, tasks and responsibilities. 

Optimistic – We think positively, encourage fun, and promote autistic pride. 

We are an Equal Opportunities Employer committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. 
 
We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability. 

How to apply  

Before you apply, please read through the relevant Job Description carefully.  This will give you more information about what is required for the role. It also includes a person specification.

Please apply with

• your CV (no more than 2 pages) and; 

• a Supporting Statement (for example a one page cover letter or a 2-minute video). This should include: 

• your motivation for the role

• your motivation for working for us 

• your key skills/experience in relation to the Person Specification. 

 
(Please note that generic cover letters will not be accepted). 

The safety and welfare of our members is paramount. This post is subject to satisfactory references and a full DBS check. 

Closing date for applications: 29th September 2026 

Interviews to take place: w/c 5th October 2026 

The information you provide remains anonymous and is stored and processed separately to the recruitment campaign.  

Please note that this role requires candidates to have the right to work in the UK for the duration of employment without sponsorship. 

We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible.

Lewisham Parochial & Almshouse Charities is looking for a Clerk to the Trustees: an experienced, independent-minded governance professional to support our board on governance, finance and administration.

We are a small group of four historic charities, amalgamated by Charity Commission scheme in 1990 but with roots reaching back over 400 years in the ancient parish of Lewisham. We run the Lloyd Court almshouse in Ladywell, providing independent housing for older residents, and award small grants across the parish. Our staff team is small — a House Manager and a Premises Manager on site — supported by a board of volunteer trustees.

What you'll do:

• clerk the board and its committees, including agendas, papers, minutes and follow-up;
• maintain the three-year budget and prepare the annual accounts for audit and filing with the Charity Commission;
• keep statutory and operational records, policies and compliance in good order;
• advise trustees on charity law, regulation and good practice;
• and work with the House Manager so trustees stay sighted on day-to-day operations.

What you'll need:

• demonstrable experience of clerking, company secretarial or equivalent governance support to a charity board;
• sound knowledge of charity governance and Charity Commission requirements;
• financial acumen across budgets, management accounts and annual accounts;
• excellent minute taking and clear written English

Experience in the almshouse sector, social housing or sheltered accommodation is desirable, as is familiarity with the Almshouse Association's Standards of Almshouse Management.

This is a contract for services rather than an employed post. You would be engaged as a self-employed individual or through your own company, responsible for your own tax, National Insurance and professional indemnity insurance.

Job Title: Independent Services Manager

Contract: Permanent

Hours: 25 hours per week

Salary: £22,857– £24,286 per annum (£32,000 - 34,000 FTE)

Location: Home based

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Voice

Coram Voice is part of the Coram Group of charities. We are a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state

We support children and young people from birth to independence, creating a change that lasts a lifetime.

About the Independent Service Manager role

We are looking for an experienced professional to manage our England wide service for complaints under the Children Act (1989) and Independent Person service for Secure Accommodation Reviews for children placed in secure children’s home under section 25 of the Children Act (1989).

The role will be responsible for the delivery of this national service managing a group of committed and dedicated associate Independent Persons, as well as managing the relationships with our commissioning authorities.You will have the credibility to work at a management level, and the skills and experience in the sector to support and manage people, relationships with commissioners whilst maintaining high standards of professional practice.

We want a leader who will build and develop our team of associate Independent Persons who act as Investigating Officers, Independent Persons, Stage 3 Panel chairs and panel members for Children Act (1989) complaints against local authorities, and Independent Persons for Secure Accommodation Reviews.

The post holder will be responsible for ensuring excellent service delivery that meets internal and external performance measures.They will hold responsibility for quality assuring work undertaken via contact with Independent Persons and scrutiny of investigation reports.

We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.

This post will be home based (with access to our attractive Central London offices for those who wish to do so).

The post holder may on occasion be asked to travel within England as part of contract management or to attend staff and management events in London.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 21st September 2026

Interview Date: 29th September 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

2026 Coram Voice - Registered charity no: 1046207

About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.

Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our Finance team focuses specifically on providing excellent financial services in a Christ-centred way.

About the Role
As the Finance Co-ordinator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to finance. As a key member of the team, you will be the primary user of many existing processes, and will be the key person in implementing new systems we are planning to enable us to be more efficient. You thrive on knowing you are using both your numerical and organisational skills and your relational skills to support others.

More Details and How to Apply
Download the Application Pack for the following information:

• Welcome from the Operations Director

• How this role fits into the wider YLI and Operations Team

• Full Job Description and Person Specification

• Details of how to apply online (application form)

• Deadline and interview dates

• YLI Faith and Conduct Policies - check we're in alignment with one another's beliefs

Accessibility & Support 

We want to ensure our recruitment process is accessible to everyone. If you require any reasonable adjustments or accommodations at any stage of the application or interview process, please let us know. You can reach out to us in confidence at the email in our application pack, and we will be happy to support you.

We care about your data privacy -  to find out more please visit our website to view our Privacy Policy.

Assistant Services Director

We are seeking an experienced senior services leader to oversee high-quality homelessness and housing services across London and the South East.

Position: Assistant Services Director
Salary: £49,237 per annum
Location: London and South East
Hours: Full-time, 37.5 hours per week
Contract: 12-month fixed-term contract
Closing date: 21 September 2026

About the role

Depaul UK is looking for an experienced Assistant Services Director to provide senior operational leadership across a portfolio of homelessness and housing support services.

You will lead and develop Service and Pathway Managers, ensuring services are safe, effective, compliant and delivering excellent outcomes for young people and adults experiencing or at risk of homelessness.

Key responsibilities include:

· Leading high-performing services and management teams across London and the South East

· Ensuring excellent safeguarding practice and regulatory compliance

· Monitoring service quality, contracts, KPIs and performance

· Overseeing housing management, voids, arrears and rental income

· Ensuring accommodation meets health and safety requirements

· Managing relationships with commissioners, local authorities, landlords and other key stakeholders

· Supporting budget setting, monitoring and remedial action

· Leading mobilisation plans for new and changing services

· Coaching and developing managers and supporting workforce development

· Championing client involvement and co-production

· Deputising for the Area Director when required

About you

You will be an experienced operational leader with a strong track record of managing services, managers and performance.

You will have experience of contract management and compliance monitoring, alongside a good working knowledge of housing and homelessness issues. Experience of working with vulnerable people is essential.

You will be confident setting clear standards, developing high-performing teams and leading through change. You will also bring excellent communication, influencing and problem-solving skills, with the ability to build strong relationships with commissioners, partners and colleagues.

You will be self-motivated, resilient and comfortable balancing strategic priorities with the day-to-day demands of delivering high-quality services.

About Depaul UK

Depaul UK has been tackling homelessness since 1989. From its beginnings as a single housing project in North London, the charity has grown to provide accommodation, prevention and support services to thousands of marginalised young people across the UK.

Inspired by the values of St Vincent de Paul, Depaul UK believes in the intrinsic worth of every person and takes practical action to help people build brighter, more independent futures.

Benefits include 26 days' annual leave, increasing with service, pension contributions of up to 7%, tailored training and development, flexible working options where suitable, a cash health plan, Employee Assistance Programme with 24/7 GP access and a range of retail, travel and wellbeing discounts.

Other roles you may have experience of could include: Assistant Director of Services, Head of Services, Regional Head of Services, Regional Operations Manager, Head of Operations, Housing Services Manager, Homelessness Services Manager, Service Delivery Manager or Assistant Area Director.

Salary:£50,000–£55,000 per annum (full-time equivalent) with a part-time salary of £30,000–£33,000 per annum, depending on experience.
Contract: Permanent  
Hours: Part-time, 22.5 hours per week  
Location: Hybrid working with a combination of working from our office based in Putney, London (SW15) and working from home 

About Us 

Our vision is for every child and young person to be safe,lovedand happy, achieve their potential and have a bright future. 

St Christopher's is a leading children's charity with a long history of providing high-quality fostering services, children'shomesand innovative leaving care support across the UK. 

Everything we do is centred around helping children and young people build brighter futures. We are particularly committed to supporting those who cannot remain with their families or foster carers, ensuring they have the opportunities, stability and support they deserve. 

Weare proud to be an inclusive employer and welcome applications from people of all backgrounds, cultures, abilities, genders, sexual orientations,agesand faiths. We are committed to creating a workplace where everyone feels valued and respected. 

About the Role 

The key objective of this role is to support Trustees and the Senior Leadership Team with strategic development and income growth, by identifying opportunities, presenting business cases, leading on tendering activity, and project mobilisation. Building strong relationships with external commissioners and funders is also key to this post. 

This is a critical role for the organisation, at a time when we are actively seeking to grow existing and new services. You will have the opportunity to inform the charity’s future development, and to build relationships with key external stakeholders including local authority commissioners.

Applicants should have

• Education to A level standard, or equivalent. 

• Experience of leading business development activity within the non-profit sector. 

• Strong track record of making recommendations about income growth opportunities to senior management and/or at a Board level 

• Experience of the commissioning landscape in children’s / 16+ residential/ fostering services

• Experience of leading external stakeholder engagement at a senior level 

• People Management experience and working collaboratively with key stakeholders. 

• Strong business plan, tenders and bids writing skills. 

• Ability to build effective working relationships with commissioners and deliver effective presentations. 

• Analytical skills - the ability to analyse financial & statistical data to inform decision-making. 

What we offer

• Competitive salary: £30,000- £33,000 per annum for part time role.

• Annual salary review based on performance. 

• A friendly working environment at a values-led charitable organisation.

• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata for part time working.

• Contributory pension scheme, enhanced maternity and company sick scheme.

• UK Life Assurance (Death in service) to the value of 3 times your annual salary.

• BUPA employee assistance programme, offering counselling, financial advice and legal support.

• Cycle to work scheme.

• Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online.

• Discretionary funded training programs for you to explore and attain new and relevant skills.

• Employee awards based on performance and length of service.

• Fantastic opportunities to develop your career within our range of services. 

Recruitment Process 

To apply, please complete our application form along with a supporting statement outlining how you meet the criteria listed in the Person Specification. Please note that applications without a supporting statement will not be considered. 

Please note we review applications as they are received, so early application is encouraged. 

Interviews: 1/10/2026 and 2/10/2026

Safer Recruitmentnote: 

St Christopher’s is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to thorough screening, including DBS checks. 

Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List. 

All shortlisted candidates invited to interview will be asked tosubmita Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked. 

The Peer Recovery Worker will support people who are sleeping rough, at risk of rough
sleeping, or going through important stages in housing and recovery. The main purpose
of this role is to help reduce the harm caused by rough sleeping.

You will listen, build trust, give practical help and share clear information. You will help
people connect with the right support, including housing, health care, drug and alcohol
services, benefits advice, community groups, and services based at WSUP.

WSUP is not a drug and alcohol treatment provider, so this role does not involve
clinical treatment or specialist interventions. Instead, you will help people understand
their options, prepare for appointments, overcome barriers and stay connected with
services that can meet their needs.

You do not need to have all the answers.

We are looking for someone who is kind, reliable, calm and able to support people
without judgement. We welcome applications from people who have lived experience of homelessness,
addiction or recovery, and who feel ready to use that experience to support others
safely and positively.

This is a 12-month fixed-term post, with the possibility of extension for up to a further two years, subject to funding and organisational requirements.

Key Responsibilities
 

Engagement

• Build trusting and respectful relationships with people experiencing roughsleeping, homelessness, substance use, poor mental health or social isolation.
• Engage people in the Target Priority Group cohort through drop-ins, planned appointments, informal conversations and outreach.
• Provide emotional and practical support, listening and helping people feel heard.
• Use lived experience, where appropriate, to build connection, reduce stigma and inspire hope.
• Encourage people who may be unsure about housing, treatment or other support to explore their options at their own pace.
• Maintain contact during periods of disengagement, relapse, crisis or transition, within the boundaries of the role.
• Help people identify their own goals, strengths and next steps.
• Support or co-facilitate peer, recovery or wellbeing activities where appropriate.

Practical support and navigation

• Provide clear, accurate information about local treatment, health, housing, benefits and community services.
• Introduce people to co-located services at WSUP and help them understand what each service can offer.
• Provide warm handovers and accompany people to appointments where this is helpful, agreed and within the service plan.
• Help people with practical tasks such as phone calls, forms, identification, benefits enquiries and gathering information for appointments.
• Work closely with treatment, outreach, housing, health and other partners so that support is coordinated and responsibilities are clear.
• Advocate for people when stigma, exclusion or difficult processes create barriers to support.
• Support people at key transition points, including moving from the street into accommodation, leaving hospital, prison or treatment, or returning to services after disengagement.
• Help people connect with local groups, activities and community support that may improve wellbeing and reduce isolation. 
• Support day-to-day service delivery by staffing open sessions including Saturdays (on rota), covering reception duties and attending relevant team and management meetings.

Recording, safety and outcomes

• Record all contacts, actions, referrals, risks and outcomes accurately and promptly on WSUP's case management system.
• Complete triage/ONS4 wellbeing monitoring at the agreed stages.
• Complete ERSRAT monitoring across the newly registered guests, active caseload, including baseline information and follow-up reviews.
• Identify safeguarding concerns, immediate risks and changes in a person's situation, and report or escalate them without delay.
• Follow WSUP procedures on confidentiality, consent, information sharing, lone working, incidents, professional boundaries and health and safety.
• Contribute to support plans, case reviews and multi-agency discussions.
• Help collect guest feedback, case studies and evidence of outcomes, with appropriate consent. 

Working with co-located services

• Welcome and introduce people to visiting and co-located professionals.
• Help guests prepare for conversations with treatment, housing, health, benefits and other services.
• Share relevant information in line with WSUP policies and procedures.
• Follow up agreed actions and help guests understand what will happen next.
• Avoid taking over duties that belong to specialist, statutory or treatment providers. 

Person Specification
Essential skills & experience

• Experience of supporting people affected by homelessness, rough sleeping, substance use, poor mental health or other disadvantages.
• Ability to build trusting relationships with people who may have had poor experiences of services.
• Good listening, communication and practical problem-solving skills.
• Ability to explain information clearly and support people to make their own choices.
• Ability to work positively with colleagues, co-located services and external partners.
• Ability to maintain clear professional boundaries.
• Ability to recognise and respond to safeguarding and risk concerns.
• Ability to organise a varied workload and keep accurate records.
• Commitment to equality, inclusion and non-judgemental practice.
• Willingness to work flexibly, including outreach and occasional evening or weekend work where agreed. 

Desirable skills & experience

• Personal lived experience of substance use, recovery, homelessness or related issues, with the ability to use this experience safely and appropriately.
• Peer mentor or peer support training or qualification.
• Experience of helping people access treatment, health, housing or community services.
• Knowledge of local services in Greenwich or South East London.
• Basic computer skills. Training and support can be provided. 

Lead safeguarding. Shape culture. Enable safer churches.

The Diocese of London is seeking an exceptional safeguarding leader to serve as our first Director of Safeguarding.

This is a pivotal leadership role at the heart of the Church of England’s largest and most diverse diocese, driving a culture that is preventative, accountable, transparent and focused on learning and improvement.

The successful candidate will provide strategic leadership for safeguarding across the Diocese, oversee governance and assurance, lead a skilled safeguarding team, and champion the voices of victims and survivors.

We are looking for a credible and experienced professional with significant safeguarding expertise, strong professional judgement, and a passion for enabling safer churches.

Join us in shaping the future of safeguarding in London. We would be delighted to hear from you.

The postholder will have an enhanced DBS check.

The closing date for applications is Sunday, 20 September at 5pm. The selection day will take place in-person on Thursday, 22 October. 

Please refer to the Candidate Information pack for the full details of the Role, Responsibilities and Person Specification.