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Job Title: Administrator & Bookkeeper
Location: Home-based with travel and occasional overnight stays
Hours: 35 Hours per week (Typically Mon-Fri, 9am-5pm)
About Us:
Established in 1985, the Association of Dogs and Cats Homes (ADCH) is the leading representative charity for dog and cat rescue and rehoming organisations across the UK, Ireland, Isle of Man, and the Channel Islands. ADCH promotes the safeguarding of welfare standards for dogs and cats needing new homes and supports those working and volunteering in the sector
At the heart of ADCH is a strong collaborative ethos. With over 160 member organisations, all of which are registered charities, we unite organisations of all sizes – large and small; embracing over 50,000 staff and volunteers, all dedicated to working together for Dogs and Cats. A key part of this ethos is the peer network ADCH nurtures, where members connect, exchange ideas, share knowledge and resources, and offer mutual support. Through this network, organisations are able to address common challenges, collaborate on solutions, and strengthen their collective impact on animal welfare.
Who We Are Looking For:
We are looking for an organised and proactive Administrator & Bookkeeper to join our small, collaborative team. This is a varied role at the heart of the organisation, providing pragmatic administrative support across membership services, communications, finance, governance and events.
You'll be confident managing multiple priorities, maintaining accurate records and using a range of digital systems. From supporting our members and maintaining our CRM to producing communications, updating website content and assisting with day-to-day bookkeeping, you'll play an important role in helping ADCH deliver an efficient and professional service.
As part of a small team, you'll need to be adaptable, self-motivated and happy to take ownership of your work while supporting colleagues across a wide range of activities. You'll be equally comfortable working independently from home and collaborating with the team, with travel across the UK and occasional overnight stays required.
Person Specification
- Essential
- Experience providing administrative support within a busy team.
- Strong IT skills, including Microsoft Office, Microsoft Teams, Canva and database systems.
- Experience of bookkeeping and using accounting software (e.g. QuickBooks, Xero, Sage or similar).
- Experience of creating social media content for an organisation.
- Experience of updating website content using systems such as WordPress or Similar.
- Excellent organisational skills and attention to detail, with the ability to prioritise workload, work independently and use initiative.
- Excellent communication, customer service and interpersonal skills.
Desirable
It would also be great (but not essential) if you had:
- Experience of working in the charity sector and/or a membership organisation.
- Experience supporting or coordinating events
- Experience of supporting committees or governance meetings.
- Experience of working remotely.
How to apply
If you're an organised administrator with excellent attention to detail, strong IT skills and a positive, flexible approach, we'd love to hear from you. This is a 12-month fixed-term position, with the potential for extension subject to funding.
Closing Date: Sunday, 16th August 2026
Interviews: Monday, 24th August 2026 Online
As a small charity with limited resources, we regret that we are unable to respond to every application or provide individual feedback to unsuccessful candidates. If you do not hear from us within five working days of the closing date, please assume that your application has not been successful on this occasion.
Please note that we reserve the right to close this vacancy early if we receive a high volume of applications.
Further details about the role, including key responsibilities and criteria, can be found in the job description. Please ensure you review this carefully before beginning your application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Role
Reporting to the Head of Operations, you will be responsible for the day-to-day financial administration of the Trust, ensuring accurate financial records, timely processing of income and expenditure, budget planning and development, monitoring, and compliance with charity accounting requirements.
You will work closely with the Head of Operations, Trustees and external advisers, supporting financial planning, audit requirements, and governance. The role also includes providing Clerk support to the Board of Trustees, including attending up to four evening meetings each year.
This is an ideal opportunity for someone who enjoys working in a varied finance role within a small organisation where they can make a genuine contribution and see the impact of their work.
Why Join Us?
At The Frank Parkinson Yorkshire Trust, you’ll be part of a small organisation where your contribution is visible, valued and genuinely makes a difference. You’ll have the opportunity to influence how our finance function develops while supporting a charity that has served older people in Guiseley for generations.
What We Offer
· 25 days annual leave, increasing to 30 days with service (pro rata)
· Additional day off on your birthday
· Healthcare benefits
· Pension scheme
· Enhanced occupational sick pay.
· Free on-site parking
· Flexible working arrangements
· Training, professional development and support towards relevant qualifications considered.
· Opportunity to work in a friendly, supportive team with real autonomy.
Most importantly, you’ll have the opportunity to play a key role in ensuring the long-term financial sustainability of the Trust, helping us continue to provide safe, high-quality homes and services for older people within our community.
CV and Covering letter or supporting Statement no more than 2 sides of A4
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. Working in areas of high deprivation, we support and train schools and their kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share our learning and resources freely, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
This is a pivotal role, at a pivotal moment for us. We are entering a critical growth phase, which includes rapidly expanding our own operations and managing significant external partnership. As Head of Finance & Systems, you will be accountable for ensuring we have the right systems and structures in place to grow at pace without detriment to good governance.
The purpose of this role is to lead on our finance strategy, and ensure all of our systems, reporting and processes are helping to drive forward the charity and deliver on our objectives at scale. You will work closely with the Chief Executive and Directors to ensure that financial planning is effective and supported by accurate data analysis. You will report directly to Trustees as required and ensure that the highest standards of transparency and probity are maintained.
You will be joining the team during a period of growth in the size and complexity of our delivery. We currently have 24 employees and anticipate growing significantly in the next twelve months. You will have a crucial role in shaping our systems and processes to ensure we can scale effectively, both our existing programmes and a new membership-based programme that is in development. We’re looking for an experienced finance professional with an interest in effectively using technology and systems to drive efficiency, without compromising on accuracy or compliance.
You will oversee all financial administration, ensuring this is carried out proficiently and in line with all legal and regulatory requirements, including ultimate responsibility for ensuring that all statutory filings are made accurately and on time. Your role will also encompass ensuring that we operate within legal & regulatory frameworks and stay up to date with changes in relevant legislation.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement, but feel as though you would be able to work with us to deliver the majority of them, we would urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this, or other roles.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.
As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
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Developing a comprehensive financial strategy that supports the delivery of the charity’s objectives and activities.
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Have ultimate oversight of the external audit and production of the statutory accounts, supported in delivery of this by the book-keeper.
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Produce the monthly management accounts and bespoke financial reports—including accurate forecasting, restricted fund tracking, and variance analysis—ensuring decision-makers have clear, actionable data.
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Forecasting cash flow and managing the treasury position.
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Manage the contract and performance of the bookkeeper and outsourced payroll providers; setting strict monthly closing deadlines, enforcing data accuracy, and ensuring they deliver a clean trial balance for management accounting.
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Oversee sound financial administration, management and governance across the organisation, ensuring robust financial controls in place and operating effectively.
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Provide leadership and guidance to all things finance related, providing mentoring and support to the team, and coaching on financial awareness.
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Accountability for monitoring that the organisation’s services are, and will, run to budget, supporting budget holders and reporting promptly on risks
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Support the Partnerships & Impact team and Programme Managers with financial inputs to funding proposals and ensure restricted funds are used in compliance with grant conditions.
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Developing our systems strategy, including reviewing suitability of our current systems (Quickbooks for accountancy, Beacon CRM, PLEO for expenses management, Survey Monkey for data collection etc. ) and ensuring optimal use of systems, maximising automation, and using AI where appropriate.
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Constantly seeking to develop and improve the organisation’s financial systems, policies and procedures to promote dynamic, best practice and up-to-date application of tools, systems and approaches
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Supporting the organisation’s data governance by ensuring financial systems (e.g., Quickbooks, payroll, expenses) are secure, compliant, and integrated in line with data protection principles.
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Leading an effective risk management process.
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Ensuring the organisation’s compliance with charity law, in accordance with the Charity Commission in England & Wales and all financial reporting requirements.
Essential Skills & experience:
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Charity Finance Experience: Practical, senior-level experience working within a UK non-profit finance function, including a strong working knowledge of the Charities SORP and accounting for restricted vs. unrestricted funds.
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Hands-on Management Accounting: Proven experience independently producing monthly management accounts, cash flow forecasting, and variance analysis from scratch.
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End-to-End Audit Management: Experience preparing year-end audit files, reconciling balance sheet control accounts, and acts as the primary point of contact for external auditors.
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Accountancy Qualification: Full or partial qualification through an accredited body (ACCA, CIMA, ACA, CIPFA).
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Tech Literacy & Data Reconciliation: Comfortable troubleshooting and navigating modern finance tech stacks (e.g., Xero, Pleo) and pulling financial data/reports from a CRM system (e.g., Beacon).
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Vendor & Staff Management: Experience supervising junior staff (or office managers) and actively managing the performance, timelines, and accuracy of outsourced providers (e.g., bookkeeping and payroll).
Desirable skills & experience
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Systems Implementation: Past experience project-managing a software migration or building native integrations/automations between a CRM system and accounting software.
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Broader Operations/HR Exposure: Basic familiarity with HR administration, GDPR workflows, or managing organizational risk registers in a small team environment.
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Sector Passion: A demonstrable interest in food education, children’s health, or food systems.
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 7 weeks
First interviews will be held 1st -4th September
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



What will you do
You will work closely the Director of Finance & Administration to provide high quality financial management for Headway and to ensure adherence to legislative requirements, statutory deadlines and high professional standards
You will do this by:
- ensuring that all transactions are accurately recorded on Exchequer in a timely manner.
- ensuring that all control account reconciliations are completed every month and that any necessary adjustments are made in Exchequer
- completing the month-end close and prepare the first draft of the monthly management accounts for departments and the consolidated group accounts for presentation to and review by the Director of Finance & Administration
- providing accurate and timely financial information to assist in management decision making
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:
- have a professional accountancy qualification
- have a minimum of five years’ experience working in finance
- be able to manage your workload and priorities independently
- have strong communications skills including the ability to explain financial information clearly & patiently to non-finance staff
- have strong overall IT skills and the willingness to further develop them
- be able to work as part of a team supporting and contributing to the overall success of the department and Headway
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
- Birthday leave
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality, diversity & inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to drop us an email if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
Next steps
- Closing date: Wednesday 12 August 2026
- Shortlisting date: Monday 17 August 2026
- Interview: 14 &15 September 2026
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Catalyst Support as a part-time Management Accountant and use your finance skills to support meaningful work across mental health, wellbeing and recovery services. This flexible hybrid role is ideal for someone who enjoys turning financial information into useful insight, supporting budget holders and making a real difference in the charity sector.
Catalyst Support is looking for a part-time Management Accountant to join our Finance team and play a key role in supporting the financial management of our charity services. This is a great opportunity for an experienced finance professional who enjoys preparing clear management accounts, working collaboratively with budget holders, and helping ensure accurate financial reporting across projects that make a real difference to people’s mental health, wellbeing and recovery.
Working closely with the Head of Finance & Resources, you will support monthly reporting, budgeting, forecasting, reconciliations and year-end processes, while providing practical finance guidance to colleagues across the organisation. We are looking for someone who is proactive, organised and values-led, with a commitment to kindness, integrity and high-quality charity finance.
Location Hybrid with at least 50% of working time in our Woking office
Salary £32,000 pro-rata
Work pattern 14–17.5 hours to be worked across 2 / 2 ½ days per week
Contract Permanent
About Catalyst Support
Through Community, Specialist and Outreach services, we support recovery, mental health and wellbeing – together every step of the way.
Key Responsibilities
- Prepare monthly management accounts and project financial reports.
- Participate in regular management accounts meetings with budget holders; conduct variance analysis against budget and forecasts and provide commentary for senior management.
- Complete reconciliation of project related balance sheet accounts including accrued and prepaid expenditure, deferred and accrued income accounts.
- Respond to internal and external finance queries in a timely and professional manner.
- Process the month-end transactions in the accounting software (Xero).
- Prepare budgets and financial forecasts in collaboration with the Head of Finance & Resources and budget holders to ensure accurate upload into the financial system.
- Contribute to the development and enhancement of financial procedures and systems to improve efficiency and accuracy.
- Assist with the preparation of year-end accounts and liaise with auditors as required.
- Contribute to the compliance with relevant financial regulations, internal policies, and reporting standards.
- Undertake any other duties as required by the Head of Finance and Resources tp support the effective running of the finance function.
About you
We are looking for someone who:
- Holds an Association of Accounting Technicians Certificate, or an equivalent qualification.
- Has at least two years’ experience in a management accounting role.
- Has experience working within the charity sector.
- Is confident preparing accurate, timely and informative monthly management accounts.
- Has experience working with budget holders and providing clear financial advice and guidance to non-finance colleagues.
- Can analyse budgets, forecasts and variances, and explain financial information in a clear and accessible way.
- Has strong numeracy skills and experience working with multiple projects or funding streams.
- Is confident using Microsoft Word, Outlook and Excel, including advanced Excel functions such as IF formulas and Pivot Tables.
- Has experience using accounting software; experience of Xero would be desirable.
- Understands, or is willing to develop knowledge of, charity finance, Charity SORP and relevant financial regulations.
- Works well independently, within a small finance team and as part of the wider organisation.
- Is organised, proactive and able to prioritise work effectively.
- Demonstrates Catalyst’s values of kindness, commitment and integrity.
- Is respectful, inclusive and committed to equality of opportunity.
- Is adaptable, self-motivated and able to work calmly in a changing or challenging environment.
Benefits
- 26 days annual leave plus bank holidays (increasing with service)
- Pension scheme and access to Simply Health (including optical, dental and counselling sessions)
- Birthday leave, employee discounts, and flexible working wherever possible
- Supportive probation, sick pay after probation and access to our employee assistance programme
Safeguarding & Checks
- Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role. We encourage applications from people with lived experience where appropriate
- All applicants must have a valid right to work in the UK
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.
The client requests no contact from agencies or media sales.
Role purpose
The Head of Finance is a key member of the Charity’s senior management team, working closely with the chief executive, directors, and trustees. The head of finance will lead the day-to-day financial operations of the Charity, including budgeting, reporting, audit, payroll, and pensions. Managing the finance manager and management accountant, the Head of Finance will ensure the effective running of the finance department and smooth day-to-day processes. Reporting directly to the Chief Executive, you will be a key advisor on strategic financial decisions, balancing meticulous operational control with strategic planning.
As the Head of Finance, you will:
- Proactively contribute to the development and delivery of the Charity’s strategy through developing long-term financial planning to underpin our objectives.
- Act as senior finance business partner to the senior leadership team, supporting strategic and operational decision-making.
- Lead on the annual audit and production of statutory accounts, ensuring effective management of the audit process.
- Support the rest of the Charity team to become financially informed and comfortable understanding financial performance, control, and accountability.
Main responsibilities
Financial controls, reporting, and operational finance
- Lead the finance function of the Charity, ensuring accurate, timely, and compliant financial management and reporting.
- Ensure that appropriately robust internal financial and operational controls are in place.
- Ensure that our unrestricted and restricted funds and accounting records are maintained in accordance with legal and regulatory requirements and best practice.
- Ensure timely and accurate monthly management accounts and other reports are produced by the finance team and distributed to members of the senior management team, encouraging ownership of departmental budgets.
- Manage and oversee accounts receivable and payable, ensuring strong cash management.
- Ensure all banking facilities, financial systems, and internal processes function to a high standard and enable the Charity to carry out its transactional and operational financial functions.
- Lead financial risk identification and mitigation, working closely with the chief executive and leadership team, and reporting to the board of trustees.
Financial administration and governance
- Manage the production of statutory accounts in line with the Charity SORP and lead the annual external audit process.
- Oversee our tax affairs, including PAYE, national insurance, corporation tax, VAT, and gift aid.
- Responsible for our payroll and pensions functions.
- Maintain and continuously improve financial policies, procedures, and controls, working closely with the fundraising and operations teams to ensure organisational efficiency.
- Identify and escalate financial risks to the chief executive and board
- Line manage and support the management accountant and finance manager, ensuring professional development and high-quality output.
Person specification
Knowledge and experience
We are looking for candidates with demonstrable strategic financial leadership spanning organisational planning, budgeting, risk, and reporting. You will have:
- You must be a fully qualified accountant (ACCA, ACA, OR CIMA)
- Excellent knowledge of charity financial management, SORP, and audit is essential.
- Experience of effective budget setting and implementing controls and processes to manage and monitoring budgets
- Firm understanding of risk management
- Experience of improving policies and processes in comparable organisations
- Success in delivering increased cost effectiveness
- Evidence of building financial impact and performance metrics and reporting
- Understanding of the requirements of legislation, Charity Commission and professional body guidance on a being a well-run and financially accountable Charity
- Considerable experience of management and development of staff
Skills, abilities, and behaviours
- A strategic thinker with the ability to see the bigger picture and make decisions in line with the charity’s needs as part of a team
- Strong change management skills with experience of managing teams through change
- Excellent written and verbal communication skills, including the ability to interpret and communicate financial information to a non-specialist audience
- Strong organisational development skills, able to identify and act on opportunities to drive performance in business
- Experience of the charity or not-for-profit environment (this could be gained as a trustee) preferably with some understanding of charity funding and investment management
- Collaborative working style with excellent written and verbal communication skills
- Resilient with a flexible, creative and solutions-focused approach to problem-solving
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
We are looking for a Marketing Support Administrator to report to and support the Service Coordinator in the daily running of the charity which runs on a part-time basis. This is an exciting time for the charity as long-term funding has been secured.
Levenshulme Good Neighbours, (LGN) is a local charitable incorporated organization (reg 1163827) offering befriending services to socially isolated and lonely over 55-year-olds members of the Levenshulme local community. We do this by providing local volunteers to match locals struggling from a lack of social companions. We also host Sunday Luncheons and Slow-Moving Exercise classes.
The Marketing and Support Administrator will be tasked with creating newsletters, data entry, management of client files, dealing with invoices, receipts, social media campaigns, attending promotional and communal events, creating board meeting agendas and other vital tasks to keep the charity running smoothly. We are hoping someone with an optimal outlook and positive attitude can join our team. This role would require someone with a passion for the cause; tackling social isolation and loneliness experienced by older people.
You will be governed by a friendly and diverse team of locals who share the same passion, come from diverse backgrounds and offer a lot of skills and insights into the field.
Key Responsibilities
- Support the creation and management of marketing materials using Microsoft PowerPoint and Excel
- Create regular social media posts about LGN activities, events, volunteers, and community impact
- Write short stories or case studies about members, volunteers, and the difference LGN is making
- Help promote events, activities, and volunteer opportunities locally and online
- Create simple posters, flyers, and social media graphics using Canva or similar tools
- Update information on the LGN site and social media pages
- Collect photos, quotes, and feedback from activities and events to use in newsletters and social media
- Help raise awareness of LGN and encourage more local people to get involved
- Manage multiple projects simultaneously, prioritising tasks effectively through excellent time management
- Maintain organised records of marketing activities, schedules, and reports
- Contribute to the development of marketing strategies by providing insights based on analysis skills
- ·Attend board meetings often, voicing the continual objectives and aims for the charity
- Supporting the ambassadorial function of the Service Coordinator at stakeholder meetings with the council, local councillors, grant funders, and possibly client referrers
- Call handling enquiries from referrers, locals, volunteer prospects
- Checking and sending off D B S forms for volunteer befrienders
Essential Skills And Qualities
- Experience in the charity sector within a marketing environment is advantageous
- Strong analysis skills with the ability to interpret data effectively
- Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word is essential
- High level of IT competency, including Google Suite and Microsoft Office
- Strong time management and ability to prioritise a varied workload
- Confident writing, editing, and presenting skills
- Flexible, self-motivated, and capable of working independently and as part of a small team
- Able to respond positively to challenges, feedback, and shifting priorities
- Demonstrates initiative, resilience, and the ability to handle pressure and competing deadlines
- Empathy and sensitivity to the challenges faced by individuals and communities
- A positive, can-do attitude and belief in the power of community development and organising
- Able to stay calm, use tact and diplomacy, and find constructive solutions to problems
- Data entry experience
- Leadership qualities with a proactive approach to problem-solving and team collaboration
Desirable Skills
- Capacity to work with wordpress com and update web pages
- Familiarity with accounting software
- Proficiency in creating leaflets, flyers, social media campaigns with programs such as Canva
- Previous experience in the charity sector
- Intermediate proficiency with Excel software
- Attention to detail in screening reports, accounts, budgets
- Report writing skills
- Bid writing experience
Benefits
First Aid Training, Professional Development, Hybrid working, working in a highly energetic environment alongside other charitable organisations for the betterment of society. There'll be opportunities to attend daytrips to coastal areas with staff from partner organisations and service users. Charity pension plan included. Apply by filling out a Marketing and Support Administrator Application Form. We would love to hear from you. All the best.
Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.
The Opportunity
At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.
From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.
Role overview
This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.
The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.
The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.
Key Responsibilities
Reporting and insights
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Produce weekly, fortnightly, monthly, and campaign reports for charity partners.
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Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.
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Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.
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Support the development of benchmarking documents and trend analysis across accounts.
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Prepare meeting notes and action logs following account meetings.
Moderator support
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Assist with onboarding new moderators, including arranging inductions and sharing key documentation.
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Support the creation and maintenance of moderator handbooks and guidance documents.
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Identify recurring learning themes and help coordinate quality assurance and development activity.
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Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.
Account administration
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Support the onboarding of new charity partners, including helping to create and maintain moderation packs.
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Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.
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Assist with meeting preparation, minute-taking and action tracking.
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Ownership of rota administration and maintain awareness of moderator availability.
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Coordinate internal documentation and process improvements.
Service development
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Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.
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Support the creation of internal resources, templates and standard operating procedures.
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Assist with projects aimed at enhancing moderator wellbeing, training, and development.
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Shadow account management activities with opportunities for future progression within the agency.
Progression opportunities
The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.
Please note that to be considered for this role, you must have at least 18 months' experience working directly for a charity/non profit, within the social media/communications team.
To apply, please use the "Apply Now" function on this advert. You will be asked to submit your CV, along with answers to the following questions:
- Do you have at least 18 months’ experience working directly for a charity/non profit, within the social media or communications team
- Please tell us which social media moderation tools and platforms you've worked on
- We'd love to know why you'd like this role, and why you'd be the best person for it
The client requests no contact from agencies or media sales.
Are you an organised, solution-focused administrator with experience in financial reconciliation?
This post is offered as a 12 month fixed term contract, or secondment for internal candidates.
We are looking for someone to join the St Mungo’s Property Services Team as a Reconciliation Administrator. In this role you will help us deliver a high-quality service that makes a real difference to our residents across multiple accommodation services.
You will join the team during a period of positive change, as we introduce new systems and processes to enhance our service. In the role of Administrator you’ll work as part of a busy team, leading on payment reconciliation, Schedule of Rates (SOR) validation and general repairs and maintenance administration support.
Key responsibilities include:
- Processing property services related invoices and payments.
- Ensuring accurate contractor reconciliation against works completed, and resolving discrepancies.
- Using relevant IT systems and processes including our Asset Management System.
- Maintaining accurate repairs and financial data, producing reports, and identifying trends, risks, and areas for improvement.
Providing effective administrative support and compliance, while providing high quality customer service, through shared inboxes and phonelines.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About You
We’re looking for proactive people with a positive, can-do attitude and good communication skills. You will enjoy working in a busy team and delivering great service.
Experience working in a housing or charity environment is helpful, but enthusiasm to learn and take on a new challenge matters most. If you can demonstrate the below we encourage you to apply:
- Proven experience in financial reconciliation, invoice processing, or payment control.
- Strong organisational skills and the ability to manage a busy workload.
- Experience of using IT systems and Microsoft Office packages to complete admin tasks.
- A team player who can build constructive relationships with colleagues and partners.
- Ability to prioritise tasks and resolve issues in a customer-focused way.
- Understanding of housing options available and the challenges these can create, such as semi-independent housing, and supported accommodation is beneficial.
Above all, you’ll share our commitment to providing an excellent service, and supporting people to rebuild their lives. We value people who take responsibility, build strong relationships, and care about the experience of our clients.
How to apply
Please note, we may close this advert early and recommend early application if you are interested in this post.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10:00 am on 5 August 2026
Interview and assessments on: 24-26 August 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefits
Are you a detail-oriented finance professional looking to make an impact within an organisation driving System change?
I am recruiting an interim Finance Officer to join a highly regarded finance team on a 3-6 month temporary basis. This is an excellent opportunity for someone with strong AR/AP expereince to support a purpose-led organisation.
Key Responsibilities
- Raise and issue sales invoices in the accounting system
- Process supplier bills and expenses in a timely manner
- Monitor and manage the shared accounts inbox, responding to queries
- Maintain organised financial records and supporting documentation
- Assist the finance team with general administrative and transactional tasks as required
Ideal experience:
- Previous experience in an Accounts Receivable is essential
- Ability to manage multiple priorities and meet deadlines
- Used to different types of clients/funders, and project-based invoicing.
My client can offer flexible working with 1-2 days a week in the central London office.
Applications for this role are now under review, and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Give as you Live Ltd are an innovative online fundraising platform enabling members to generate free funds for UK charities through a suite of fundraising solutions.
We are growing our team and are looking for an enthusiastic, efficient and motivated individual to join our team as a Platform Sales Manager.
The Platform Sales Manager plays a critical role in driving the company’s growth by identifying, engaging, and converting potential clients for our fundraising platform.
By understanding challenges and positioning the platform as a solution, the Platform Sales Manager will help charities improve their fundraising through our technology. The role also involves maintaining long-term relationships, collaborating with the technical and marketing teams, and providing insights to enhance our offerings and sales strategies.
The client requests no contact from agencies or media sales.
Job Title: Returns Administrator
Salary: £26,199 per annum - Band C, Level 3
Location: Shoreham-by-Sea, BN43 6NZ, West Sussex.
Contract Type: Permanent
Working Hours: 35 hours
About the role
We're looking for a Returns Administrator to manage end-to-end product returns, including customer enquiries, RMA processing, quality checks, logistics coordination, stock allocation, and administrative support across the Customer Service and Production teams, ensuring all returns are handled efficiently and in line with company policy.
Main duties as our Returns Administrator
- Manage the end-to-end returns process, including refunds, exchanges, RMAs and returns administration within agreed SLAs.
- Deliver excellent customer service by handling returns enquiries and providing proactive updates throughout the returns journey.
- Investigate and resolve returns issues while working closely with Warehouse, Buying, Merchandising, Accounts and Customer Service teams.
- Monitor returns performance, maintain KPI reporting, and identify opportunities to improve processes and customer experience.
- Support wider business operations by assisting other departments and providing guidance to the Returns Assistant as required.
What we are looking for in our Returns Administrator
- Strong communication and customer service skills, with the ability to adapt to different situations and build positive working relationships.
- Highly organised and detail-oriented, with excellent administrative accuracy and confidence handling large volumes of data.
- Proficient in Microsoft Office (particularly Excel and Word) and experienced using databases and other IT systems.
- A proactive team player with a strong retail or customer service background, able to work independently, solve problems and perform well under pressure.
What we offer as our Returns Administrator:
- A supportive, inclusive, and collaborative team environment
- Ongoing learning and professional development opportunities
- 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas
- Flexible working options to suit you, your role, and your team
- A double-matched pension scheme, up to 10% employer contribution
- A family-friendly approach, with generous family leave policies
For a full list of our benefits, click .
Closing date for applications: 11:59pm Friday 24th July 2026.
Interviews will be held in person on Wednesday 5th and Thursday 6th August 2026.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Kingston Carers’ Network is seeking a part-time Finance Officer to support the smooth running of our charity’s finance function.
Key Responsibilities
Working closely with the CEO, Treasurer and budget holders, you will help maintain accurate financial records, process income and expenditure, reconcile bank accounts, support payroll information and contribute to financial reporting, budgeting and year-end processes.
Who we're looking for
We are looking for someone organised, accurate and values-driven, with experience of managing day-to-day finance processes in a small or medium-sized organisation. Experience of Sage or a similar accounting package is essential, and charity finance experience would be an advantage.
For full details about the role and how to apply, please download the supporting documents below or visit our website by clicking the Apply button.
Closing date: Monday 17th August 2026.
Interviews: Commencing 31st August 2026.
Our mission is to provide tailored information, advice and support to unpaid carers, advocating for better local services that meet their needs.

As a busy office, the Systems & Administration Officer plays a central role in the smooth running of MindOut's operations. The postholder will coordinate a range of administrative functions, support the wider team with organisational activities and projects, maintain effective office systems, oversee client and volunteer databases, assist with recruitment processes, and prepare monitoring and performance reports.
The role serves as a key point of contact for the organisation, responding to enquiries from service users, professionals, volunteers, partners and members of the public. The postholder will provide a professional, welcoming and efficient response across email, telephone and digital communication channels, ensuring enquiries are managed appropriately and directed to the relevant service or team.
As many people contacting MindOut may be experiencing mental health challenges, emotional distress, discrimination, isolation, crisis or suicidal thoughts, the postholder must be able to respond with empathy, professionalism and sound judgement. The role requires resilience, emotional intelligence and the ability to work within MindOut's safeguarding, risk management and confidentiality procedures while maintaining appropriate professional boundaries.
The postholder plays a key role in creating a positive first impression of MindOut and helping ensure that people seeking support are treated with dignity, respect and compassion from their first interaction with the organisation.
Role description
You will have the skills, experience, sensitivity and personal confidence to support all the activities of the charity but will have specific responsibility for:
Main Tasks
- All organisational administrative tasks to include word processing, data entry, office procurement and responding to enquiries and requests via phone, email or in person
- Composing and producing letters, documents, reports and presentations in a range of formats as requested
- Collating and maintaining statistical information using databases and spreadsheets
- Monitor and maintain the quality, accuracy and security of organisational data, ensuring compliance with GDPR and MindOut policies.
- Updating MindOut’s website and social media and assisting with producing newsletters
- Developing and maintaining office systems, organise and store paperwork, documents and computer-based information.Maintaining and developing filing systems and operational procedures for the secure retention and retrieval of information
- Act as a systems champion for the organisation, supporting colleagues with the effective use of databases, Microsoft 365, Lamplight, Volunteero and other organisational systems.
- Identify opportunities to improve systems, administrative processes and ways of working that enhance efficiency, compliance and service delivery.
- Being responsible for all administration tasks relating to the recruitment, training and induction of staff and volunteers
- Undertaking administration tasks relating to finances/accounts such as petty cash reconciliation
- Carrying out background research and present findings in subjects which are relevant to the work of MindOut
- Organising and attend meetings, events and conferences where appropriate including booking rooms, arranging catering, preparing and circulating papers and taking minutes
- Organising mailings and other publicity tasks to promote the work of MindOut
- Maintaining strict confidentiality with regard to information given by and information about service users
- Coordinate, support and provide day-to-day guidance to administration volunteers, ensuring tasks are appropriately delegated and completed to a high standard.
Please view attached job description and specification for futher details.
We work to improve the mental health and wellbeing of all LGBTQ+ people, reduce stigma and make LGBTQ+ mental health a community concern.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance and Operations Officer – Forward Thinking
Forward Thinking is a small, dynamic charity where every member of staff makes a significant contribution. We are looking for someone who enjoys taking ownership of a varied role, works proactively in a small team and takes pride in supporting the smooth running of the organisation which works in frontline mediation in conflict zones.
Duties and Responsibilities
The Finance and Operations Officer plays a central role in ensuring the smooth day-to-day operation of Forward Thinking. This is a varied role comprising approximately two days per week of office administration and operations and one day per week of bookkeeping and finance administration.
The successful candidate will take a hands-on approach to coordinating staff diaries, organising meetings, supporting governance and compliance, maintaining office systems and policies, and managing the charity’s day-to-day financial administration.
You will report directly to the Director of Forward Thinking and will be in regular contact with him to keep him informed of key developments.
To succeed in this role, you will be highly organised, capable of managing multiple priorities, able to work to deadlines and comfortable working independently within a small, collaborative team.
Start date: Immediate
Essential Requirements
The role requires an individual with experience in office administration and bookkeeping, ideally within the charity or voluntary sector.
You will demonstrate the ability to organise meetings at short notice, coordinate diaries, prepare accurate minutes and maintain effective office systems. You will also be responsible for monitoring funding and reporting deadlines, ensuring compliance with the charity’s governing documents, and maintaining key organisational policies including safeguarding, health and safety, insurance and GDPR.
Experience using accounting software (preferably Sage Business Cloud) and strong Excel skills are essential.
3-5 years experience
The successful applicant will demonstrate:
- Excellent organisational skills and a high level of attention to detail.
- The ability to manage multiple priorities and meet competing deadlines.
- Experience of office administration and bookkeeping.
- Strong communication skills, both written and verbal.
- Confidence working in a fast-paced environment.
- A personable and professional approach, with the ability to work effectively within a small team working on the frontlines of conflicts.
- Good written English and the ability to produce accurate meeting minutes and reports.
- Good IT skills, including Microsoft Office (particularly Excel) and confidence using online systems and updating websites.
Further Information
This is a permanent role working three days per week, comprising approximately:
- Two days per week: Office Administration
- One day per week: Bookkeeping and Finance Administration
The successful candidate will be based in-person at Forward Thinking’s offices in Millbank Tower, London. No hybrid working.
Salary: £24,000–£28,000 per annum for three days per week depending on experience (equivalent to approximately £40,000–£46,500 full-time equivalent).
FOR FULL JOB SPEC AND DESCRIPTION PLEASE SEE ATTATCHMENT
Key words: Finance, Administration, Book keeping, Operations
How to apply
Please submit your CV together with answers to the application questions, paying attention to our word limits. A separate covering letter is not required.
Applications that do not include answers to the questions will not be considered. Please keep your responses within our stated word limits.
We would prefer if candidates do not use digital tools to support the preparation of their applications. All answers should accurately reflect your own experience and capabilities. Applicants should expect to discuss the examples provided during the interview and a practical assessment.
A demand-driven, independent charity working to resolve conflict through inclusive dialogue.
The client requests no contact from agencies or media sales.