Senior Support Worker

Are you a Senior Support Worker who understands the challenges young people face in day to day life? Do you have a passion to work in a role that will make a real difference? Do you like the idea of working for a business who offer therapeutic and non-restraint support to young people?

Our Client has a fantastic opportunity for a Senior Support Worker to join their friendly and professional team based within their Residential Home in Stockport working over a 37.5 hour working week. You will follow individual care plans for the young people with the aim to help them move into independent living in the future.

Interviews will take place a week after shortlisting and will consist of a 1-hour interview (15 minute written scenario and 45 minutes competency question based).

Training is carried out at the beginning of each month over 7 days and is paid on commencement of first day of work. Travel expenses are paid over the full 7 days and cover First Aid, Safeguarding, Therapeutic Risk Training and Compliance.

What’s on offer:

- Competitive hourly rate (£10.43 per hour)
- 22 days holiday + 8 bank holidays
- Enhanced Superior company pension
- Paid Induction (Running over 7 days)
- Enhanced maternity/paternity leave
- Free on-site parking
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- Excellent Learning and Development opportunities (NVQ Level 3/4 Adult Health & Social Care)
- The opportunity for internal promotions
- £100 bonus after completing 6 month probation
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition (Employee of the year awards, Summer/Christmas parties)

As a Senior Support Worker you will:

- Be a part of direct and indirect care of young people with complex mental health needs
- Act as a member of the team and assist the management staff in giving the highest standard of care possible to all the young people, closely following individual care plans and programme
- Travel between Residential Homes, schools, shopping, leisure activities etc
- Carry out multiple interventions involving the delivery of care to young people
- Promote independence amongst the young people ensuring continuity of care throughout
- Provide support, advice and information to the young people, parents and other carers
- Carry out further duties as per our attached document

As a Senior Support Worker you will have:

- NVQ Level 2 qualification or equivalent within Care
- Flexibility as your role will involve working a 7 day rota including nights/weekends/Bank Holidays
- The ability to supervise staff
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- IT Literate (Able to write emails and use Microsoft Office and update online care records)
- An understanding of the issues young people face in daily life and the ability to meet the day to day needs of young people, including providing practical support with daily living activities

Desirable Criteria:

- Full UK Driving Licence
- Previous experience of working with young people who have mental health needs

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please get in touch today.

The closing date for this position is Thursday 2nd April so please ensure you apply before this date.

Our Client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check. They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

You may have experience of the following: Support Worker, Senior Support Worker, Care Worker, Care Assistant, Healthcare Worker, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Charity, Charities, Not for Profit, NFP, Third Sector, etc.

Ref: 92443

Penrose Community Links (PCL) is a CQC registered service specialising in working with the most complex and chaotic clients within social & health care settings. This service will provide floating support to clients within their own home who have physical and/or mental health needs. This includes those who are experiencing psychosis, have a substance misuse or a forensic history, and/or display behaviours that challenge.

The Senior Care and Support Worker will be assisting the Field Manager and Registered Manager in doing environmental risk assessments and support plans, doing initial home and hospital-based assessments and attending multidisciplinary meetings as required. They will also be doing spot checks and monitoring performance of the support staff. They will be expected to lead and mentor by example, but will not generally be responsible for direct line management.

As well as providing home care to vulnerable adults with mental health issues or other complex needs, including personal care and domestic help the successful candidate will take on management responsibilities which will include supervision and coaching of support workers, along with regular spot checks.

Why work for us:

• Excellent core and on-going training aligned with personal development plan
• Guaranteed 20 hours per week plus additional hours if required

• Access to employee assistance programme

• Medi-cash which includes the following:

• Discount gym membership

• Routine eye tests, glasses and contact lenses

• Dental treatment via NHS or Private

• Physiotherapy, Indian Head Massage and a range of other therapies

• 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave

Senior Support Worker

Location: North London

Salary: £21,798.92 per annum

Hours of Work: 37 hours per week (including days, evenings, sleep-ins and some weekends)

About the Company:

An exciting opportunity has arisen to lead a small and skilled team of support workers at an Independent Living Service, Mildmay Avenue. Coordinating meaningful support and activities for 10 service users, who live in their own flats, a key focus is to engage individuals with their peers and the local community, helping to tackle social exclusion and loneliness.

Working in partnership with a variety of professionals and agencies, you will keep our service users at the heart of decision making to empower them and take positive risks. In addition, you will have strong administrative and organisational skills and experience of supporting and motivating people with learning disabilities to achieve their goals. Experience of supporting people with additional mental health needs would be advantageous.

We are looking for a caring and creative person to empower the people we support with making meaningful choices, accessing the community for rewarding activities, and building lasting relationships.

Senior Support Worker Responsibilities:

* To have a positive and person-centred approach to working with service users, ensuring choice and control and acting as an advocate for them.
* To encourage the tenants to be involved in day-to-day and long-term decisionmaking.
* To offer the suitable level of support to tenants enabling them to build confidence, self-esteem and fulfilment.
* To support and encourage tenants with a range of needs to develop their independent living skills; particularly around domestic activities such as cleaning, shopping, laundry and cooking.
* To support the tenants in managing health needs and to access appropriate health services.
* To support the tenants with any aspect of physical support or personal care, in line with their guidelines and in a respectful way that ensures their dignity.
* To adhere to safeguarding procedures and to remain vigilant for signs of abuse, taking immediate action and reporting all issues of concern with the line manager.
* To encourage and enable tenants to use community facilities to develop leisure and social activities and be active participants in the community
* To work with the tenants in such a way that takes account of their individual, cultural and spiritual preferences.
* To support the tenants to pay their rent and claim their rightful benefits.
* To liaise with Care Managers, families/carers, advocates, DWP and other professionals and external parties where appropriate.
* To facilitate and attend weekly house meetings as required.
* To support tenants during the moving in process.
* To respond to requests/needs of existing tenants to move on to different accommodation. To liaise with Housing Associations, the local Authority etc. about move on accommodation and possible support needs. To support tenants moving on and continue to offer a degree of support for a pre-negotiated period of time.
* To provide and participate in a wide range of social activities, including holidays, using integrated services.
* To act as a keyworker to individual service users.
* To support service users in the organisation of their regular Person-Centred Planning meetings. Participate in and prepare reports for these meetings.
* To participate in the implementation of agreed individual plans, this may include structured teaching of skills.
* To plan and work as a team with other staff members.
* To keep records and reports in the appropriate files, using IT systems such as Microsoft Office and Charity Log data systems.

Senior Support Worker Requirements:

* Available to work a variety of shifts throughout the week, including evenings, weekends and bank holidays
* Able to travel to a variety of locations within and outside the borough
* Physically fit and able to offer physical support to tenants
* Awareness and understanding of issues affecting people with learning disabilities
* Understanding of health and safety, legal and policy issues as they affect tenants in order to manage the house safely
* At least 2 years' experience of working with people with learning disabilities or other vulnerable client groups
* Excellent interpersonal skills including communication with tenants, families and colleagues, as well as the ability to liaise with external agencies and professionals.
* Ability to form professional and constructive relationships with people with learning disabilities, significant people in their lives, colleagues and others outside the organisation
* Good written communication, with ability to write clear reports and keep accurate records
* IT proficient with an ability to use Microsoft Office package and other software
* Ability to be assertive and take a leading role with the team when required
* Understanding of, and se

Young Roots is recruiting a Senior Youth Caseworker to support children and young people through the asylum process and advocate on their behalf to enable them to access their full statutory rights and entitlements to education, social services support, housing, health care and legal advice.

They will be responsible for providing intensive 1-to-1 practical and emotional support to young refugees and asylum seekers (11 to 25 years old). The caseworker will manage their own caseload and support the Croydon Service Manager with monitoring and evaluation of the service.

This is an exciting opportunity to join our small team of dedicated staff and volunteers supporting young refugees in Croydon.

JOB TITLE: Senior Youth Caseworker (Croydon)

SALARY: £31,392 +5% pension contribution

HOURS: Full time 35 hours per week – regular evening work required (Thursday)

LOCATION: Croydon office but with regular travel across London.

Additional Information: DHI offers up to 31 days paid leave (service related) in addition to statutory holidays, a 7% pension contribution and Employee Assistance Scheme.

The role 

DHI is an award winning charity that challenges social exclusion by supporting people to achieve their potential and contribute to the richness and well-being of their community. We are looking for applicants who will share our passion for our values, and our commitment to our client groups and local communities.

We are recruiting for an Supported Housing worker to join DHI in Bath. This exciting, varied and rewarding role will involve supporting clients to achieve and maintain abstinence from problematic drug/alcohol use and supporting them to move on to live fulfilling and independent lives.

You will be joining an experienced and enthusiastic team that work hard to support each other, deliver an exceptional service to clients and meet our contract requirements.

If you’ve got experience of working in housing and share DHI’s values of self-direction, stimulation and zest for life, we’d love to hear from you.

If you’d like to know more about the role, please contact Recruitment.

How to apply

Please complete an Application and Skills Form and email these to Recruitment by midday Friday 3rd April.

You should use the Job Description and Person Specification to assist you in completing the Skills form.

At Connection Support we are passionate about the professional and quality services that we provide. At the heart of what we do are the exceptional team of support workers, team managers, administrative support and volunteers, and we are currently looking for new people to join our team.

This service supports those who are long-term rough sleeping, who are not engaging with, or who have been serially excluded from, available services. These clients often need support to engage with other services and explore housing options to help break free from a life on the streets and move into suitable accommodation.

Our Mental Health Outreach Worker will take an assertive approach to meet clients with serious and enduring mental health difficulties through street work, assessing how best to support them and encouraging engagement including signposting and attending appointments with primary and secondary Mental Health services in Buckinghamshire.

The aim is to help them regain choice and responsibility for their lives.

Use of a vehicle is essential

Promoting equal opportunities and celebrating diversity.

“This organisation is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs and expects all staff and volunteers* to share this commitment”*

Bank Support Worker

Are you a Bank Support Worker who understands the challenges young people face in day to day life? Do you have a passion to work in a role that will make a real difference? Do you like the idea of working for a business who offer therapeutic and non-restraint support to young people?

Our client have a fantastic opportunity for a Bank Support Worker to work within our friendly and professional Bank Team on a zero hours contract supporting our Residential House in Leeds. Experience is not essential as full training will be provided however having a good understanding of the issues young people face will help to make a real difference.

Interviews will take place a week after shortlisting and will consist of a 1-hour interview (15 minute written scenario and 45 minutes competency question based).

Training is carried out at the beginning of each month over 7 days and is paid on commencement of first day of work. Travel expenses are paid over the full 7 days and cover First Aid, Safeguarding, Therapeutic Risk Training and Compliance.

What’s on offer:

- Competitive hourly rate (£9.00 per hour)
- 22 days holiday + 8 bank holidays
- Enhanced Superior company pension
- Paid Induction (Running over 7 days)
- Enhanced maternity/paternity leave
- Free on-site parking
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- Excellent Learning and Development opportunities
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

As a Bank Support Worker you will:

- Be a part of direct and indirect care of young people with complex mental health needs
- Act as a member of the team and assist the management staff in giving the highest standard of care possible to all the young people, closely following individual care plans and programme
- Travel between our clients Residential Homes, schools, shopping, leisure activities etc
- Carry out multiple interventions involving the delivery of care to young people
- Promote independence amongst the young people ensuring continuity of care throughout
- Provide support, advice and information to the young people, parents and other carers
- Carry out further duties as per our attached document

As a Bank Support Worker you will have:

- Flexibility as your role will involve working shifts including nights/weekends/Bank Holidays
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- The ability to write emails and use Microsoft Office packages
- An understanding of the issues young people face in daily life and the ability to meet the day to day needs of young people, including providing practical support with daily living activities
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- Professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria:

- Full UK Driving Licence
- NVQ Level 2 qualification or equivalent within Care
- Previous experience of working with young people who have mental health needs

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please get in touch today.

The closing date for this position is Saturday 4th April so please ensure you apply before this date.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check. They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

You may have experience of the following: Bank Support Worker, Support Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Healthcare Assistant, Care Staff, Care Assistant, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

Ref: 92495

Bank Support Worker

Are you a Bank Support Worker who understands the challenges young people face in day to day life? Do you have a passion to work in a role that will make a real difference? Do you like the idea of working for a business who offer therapeutic and non-restraint support to young people?

Our client have a fantastic opportunity for a Bank Support Worker to work within their friendly and professional Bank Team on a zero hours contract supporting their Residential House in Preston. Experience is not essential as full training will be provided however having a good understanding of the issues young people face will help to make a real difference.

Interviews will take place a week after shortlisting and will consist of a 1-hour interview (15 minute written scenario and 45 minutes competency question based).

Training is carried out at the beginning of each month over 7 days and is paid on commencement of first day of work. Travel expenses are paid over the full 7 days and cover First Aid, Safeguarding, Therapeutic Risk Training and Compliance.

What’s on offer:

- Competitive hourly rate (£9.54 per hour)
- 22 days holiday + 8 bank holidays
- Enhanced Superior company pension
- Paid Induction (Running over 7 days)
- Enhanced maternity/paternity leave
- Free on-site parking
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- Excellent Learning and Development opportunities
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

As a Bank Support Worker you will:

- Be a part of direct and indirect care of young people with complex mental health needs
- Act as a member of the team and assist the management staff in giving the highest standard of care possible to all the young people, closely following individual care plans and programme
- Travel between their Residential Homes, schools, shopping, leisure activities etc
- Carry out multiple interventions involving the delivery of care to young people
- Promote independence amongst the young people ensuring continuity of care throughout
- Provide support, advice and information to the young people, parents and other carers
- Carry out further duties as per our attached document

As a Bank Support Worker you will have:

- Flexibility as your role will involve working shifts including nights/weekends/Bank Holidays
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- The ability to write emails and use Microsoft Office packages
- An understanding of the issues young people face in daily life and the ability to meet the day to day needs of young people, including providing practical support with daily living activities
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- Professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria:

- Full UK Driving Licence
- NVQ Level 2 qualification or equivalent within Care
- Previous experience of working with young people who have mental health needs

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please get in touch today.

The closing date for this position is Saturday 4th April so please ensure you apply before this date.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check. Our client are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

You may have experience of the following: Bank Support Worker, Support Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Healthcare Assistant, Care Staff, Care Assistant, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

Ref: 92494

Are you looking to make a positive difference to London’s young people and their families, whose lives have been affected by violence? 

As a community charity, Oasis’s local hubs encompass a variety of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community. 

Oasis Hub Hadley, in partnership service with North Middlesex Hospital A&E department, is seeking a committed and passionate Youth Outreach Support Worker (*Male) to offer dedicated support to young people who attend North Middlesex Hospital A&E department due to a violent or aggressive incident.  The immediacy of the support offered requires the postholder to be a physical presence at the hospital and work as part of the local Enfield community in North London.

Duties will include:

• Offering intensive support to young people affected by violence.
• Providing accessible one to one and mentoring sessions for young people.
• Work with the young person and their wider family unit to address the problems they are facing, build confidence and offer positive opportunities.
• Build the capacity of A&E staff in dealing with young people involved with violence.
• Utilising monitoring and evaluating tools to measure impact and progress.

You will be supported by the Youth Support Project Coordinator who is also based at the hospital, as well as being part of the wider Oasis Hub Hadley team.  You could be successful in this role if you: 

• A relevant Level 3 professional qualification (e.g. JNC, QSW, SENCo) or proven experience
• Experience of working in a youth/community setting that has been affected by crime
• Experience of delivering individual or group based support
• experience of working with statutory/voluntary agencies in a community setting

In return, Oasis can offer:

• Flexible working practices and family friendly policies.
• A supportive network and family of staff in a motivating working environment.
• A non-contributory defined benefit pension scheme with 7% employer contributions.
• 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.

*Due to the work context of this role there is an Occupational Requirement to be male (exemption under the Equality Act 2010 Schedule 9, Part 1, Para 1).

Oasis is committed to making a difference to the lives of the communities it works in. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

If you want further information please download the documents from this website or contact the Oasis UK Recruitment team.

Closing date for completed applications:  midday Tuesday 31st March 2020.

Interviews will be held on Monday 6th and Tuesday 7th April at Enfield.

Full-time, 40 hours per week, Fixed Term Contract to March 2021

Salary £26,388 p.a. (inc London Allowance)

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Bank Support Worker

Are you a Bank Support Worker who understands the challenges young people face in day to day life? Do you have a passion to work in a role that will make a real difference? Do you like the idea of working for a business who offer therapeutic and non-restraint support to young people?

Our client have a fantastic opportunity for a Bank Support Worker to work within their friendly and professional Bank Team on a zero hours contract supporting their Residential House in West Kirby. Experience is not essential as full training will be provided however having a good understanding of the issues young people face will help to make a real difference.

Interviews will take place a week after shortlisting and will consist of a 1-hour interview (15 minute written scenario and 45 minutes competency question based).

Training is carried out at the beginning of each month over 7 days and is paid on commencement of first day of work. Travel expenses are paid over the full 7 days and cover First Aid, Safeguarding, Therapeutic Risk Training and Compliance.

What’s on offer:

- 22 days holiday + 8 bank holidays
- Enhanced Superior company pension
- Paid Induction (Running over 7 days)
- Enhanced maternity/paternity leave
- Free on-site parking
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- Excellent Learning and Development opportunities
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

As a Bank Support Worker you will:

- Be a part of direct and indirect care of young people with complex mental health needs
- Act as a member of the team and assist the management staff in giving the highest standard of care possible to all the young people, closely following individual care plans and programme
- Travel between Care in Mind Residential Homes, schools, shopping, leisure activities etc
- Carry out multiple interventions involving the delivery of care to young people
- Promote independence amongst the young people ensuring continuity of care throughout
- Provide support, advice and information to the young people, parents and other carers
- Carry out further duties as per our attached document

As a Bank Support Worker you will have:

- Flexibility as your role will involve working shifts including nights/weekends/Bank Holidays
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- The ability to write emails and use Microsoft Office packages
- An understanding of the issues young people face in daily life and the ability to meet the day to day needs of young people, including providing practical support with daily living activities
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- Professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria:

- Full UK Driving Licence
- NVQ Level 2 qualification or equivalent within Care
- Previous experience of working with young people who have mental health needs

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please get in touch today.

The closing date for this position is Saturday 6th April so please ensure you apply before this date.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check. They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

You may have experience of the following: Bank Support Worker, Support Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Healthcare Assistant, Care Staff, Care Assistant, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

Ref: 92497

Do you have experience or would like to develop your experience in working with vulnerable young people at risk of homelessness? Do you have availability to cover shifts across a range of days, evenings or nights? Then this could an ideal role for you.

Our 32 bed supported accommodation offers 16 – 25 year olds a safe place to stay whilst developing the skills that will enable them to go on and build an independent life.  Many of our residents have complex needs and the Centre offers a range of on-site services as well as working closely with a range of other agencies to provide specialist support that will enables residents to address the obstacles that they are facing and empower them to achieve more.

This is a varied role and an excellent way of gaining experience in the homelessness sector, specifically working with Young People. You will provide first contact, safeguarding and support to the residents in our Supported Accommodation. You will be responsible for controlling access to the building, dealing with emergencies, carrying out Health and Safety checks and communicating any concerns or events to the rest of the team. You will collaborate and support the team in their work with residents who may be facing complex issues such as; mental and/or physical ill health, challenging behaviour, substance use and offending.

Background
Cardinal Basil Hume founded the Centre in 1986; we offer a diverse range of services for homeless young people, families in need and the local community on one site.  The Centre enables people to gain the skills and support they need to overcome poverty and homelessness.  We have 32 bed supported accommodation and also 5 move on flats all on one site. We are recruiting for Casual Hostel Support Workers who are able to cover for permanent staff absences such as annual leave or sickness. You will be able to work a variety of shifts across a wide range of days, being available to cover shifts as and when required.
 

Person Specification:

Experience

• Some experience of dealing directly with the public and/or clients or costumers in a busy service environment.
• An understanding of, and empathy with, the issues faced by homeless or vulnerable housed people, particularly Young People.
• Experience in using your initiative and making appropriate decisions when faced with emergencies or unexpected situations.

Skills, Knowledge and Abilities

• A non-judgemental approach to working with people experiencing homelessness.
• Ability to show insight, openness, maturity and stability in the face of pressure
• Able to follow procedures accurately and keep simple records to demonstrate completion of tasks.
• Understanding of the need for confidentiality and discretion at work.
• Experience of Safeguarding.
• Basic IT skills; ability to log on to systems to input simple information and type emails.

The following are required of all roles within the Hostel:

• Genuine interest in and commitment to Cardinal Hume Centre’s work and client group.
• An understanding of and commitment to diversity & equality.

TERMS AND CONDITIONS:

Contract type:  Rolling Casual Contract
Hours:  Variable. You will be offered work if it becomes available and will be given reasonable notice of available work. You are not obliged to accept any shifts offered to you.
Salary:  £10.78 per hr plus accrued holiday pay (equates to £12.08 p/h)
Application deadline:  Recruitment on on-going basis
Other benefits:  The Centre provides an auto-enrolment pension scheme for staff who are eligible and will match employee contributions up to a maximum of 6%.

The Centre requires all its staff and volunteers to respect the ethos of the Centre and to be in sympathy with its aims and objectives. 

A commitment to respecting and implementing the Centre’s Equal Opportunity Policy is also expected. 

The Centre requires its staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.

The Centre requires all its staff and volunteers to undertake an appropriate level of DBS or police check.

How to apply

If you are interested in this role, please view the full job description below. You will need to submit your CV and a covering letter to demonstrate how you meet the Person Specification. Please also download, complete and send the Equal Opportunities Form and the Rehabilitation of Offenders Act form below.

An exciting opportunity has arisen for an experienced practitioner to join our valued team, to provide quality information, advice and practical/emotional support to families/young people including disability related benefits, education and reforms, health and social care.

The ideal candidate will be committed to helping families at the most challenging of times, supporting families with warmth and empathy, whilst maintaining a calm and professional approach.  They should have previous family support experience in either a health, education, social care or third sector setting, together with a good understanding of the statutory entitlements for health related benefits and educational support.

This position requires travel around the Chelmsford area with some travel to other parts of the county. Own transport is essential.  Head office is based in Chelmsford.

Main Purpose of the Job:
To use well developed experience, expertise, together with knowledge of reforms and legislation (e.g. Welfare, Special Educational Needs and Disability reforms and Children and Families Act 2014), to help any Essex family who has a child/young person with any disability or special need, requiring quality advice, information, practical and emotional support across a wide range of issues to achieve positive outcomes that will benefit the whole family.

The post-holder will be responsible for own case work (targets) and will need to work collaboratively with other key professionals (across health, education, social care and housing) to enhance multi-agency, integrated working practices and demonstrating families’ confidence and ability to effectively take part in person-centred assessment and planning processes.

Specific Job responsibilities:
To provide consistent and current information, sound advice, practical and emotional support to families (parent carers) with children/young people (CYP) with SEND and young people (YP) directly (as appropriate) across a wide range of issues including:

-  Disability related benefits for the CYP & family support e.g. Disability Living Allowance (CYP) including preparing for and attending appeals and tribunals; Personal Independence Payment (YP 16+); Family Fund, Carers Allowance, Employment Support Allowance and other financial support including tax credits and debt advice. Housing and social care issues. 

-  All SEND educational issues including information, advice and support with Education, Health and Care (EHC) needs assessment and EHC plan, including preparing for and attending appeals and tribunals, One Planning, SEN support, together with information on options for Personal Budgets and the ‘Local Offer’. 

This support could be provided via: 
- 1:1 face to face, telephone helpline, outreach through home visits to families assessed as needing additional support, accompanying to multi-agency/planning meetings and group advice surgeries.

- Contributions to local events/briefings, group information sessions, parent/carer drop-ins, information stand at Activities Club.

- On-line services via e-mail, e-bulletins, social media (e.g. Face book/Face Time/Skype), report and letter writing and signposting to other websites/sources of information. 

To empower and support parent carers and young people, quickly building a supportive and trusted relationship with the family, helping to identify the strengths and needs of individual family members ensuring they understand and are confident about options for their child/young person’s educational attainment, social learning, development, achievement levels, contributing to aspirational as well as realistic short/medium/long-term outcomes crossing different aspects of their life, including building their resilience.

To identify and engage with relevant agencies (statutory, voluntary organisations and other groups) as appropriate to assist families in accessing appropriate services and to support cross-referrals/signposting. 

To facilitate mutual support amongst families and individuals attending drop-ins and other facilities, and to enable them to make best use of the services available. 

To organise, attend and facilitate specific group activities and events (e.g. drop-ins, workshops/talks for parents/carers and professionals, activity club, outings) including undertaking risk assessments, health and safety, record keeping systems, ensuring compliance with relevant legislation at all times. 

To work collaboratively with other key professionals (health, education, social care and housing) to enhance multi-agency and integrated working practices, contributing to plans to achieve better and co-ordinated outcomes for families.

To carry out the necessary administration and diligently keep appropriate user records, presenting issues (case management system), and statistics up to date, providing data/case studies in a timely manner for monitoring reports. 

To keep up to date with new policies, reforms and commitment to continuous personal and organisational development.

To undertake relevant training in Safeguarding, SEND reform and EHC planning. 

To assist with the training and support of volunteers engaged in a variety of tasks and to ensure that confidentiality is observed at all times by volunteers who assist with activities. 

To raise the profile of the organisation through building trusting relationships with families and professionals and networking.  

To work flexibly as required by the nature of the post which will entail working in the school holidays and attendance at some evening and weekend activities. 

To carry out other duties that may be allocated from time to time and to contribute to the smooth running of the office and ‘team working’. 

To take part in social, cultural and fundraising activities of the organization.
 
Underpinning job responsibilities
• At all times to promote safeguarding of CYP and vulnerable adults
• To contribute to good practice and development of projects/services including evaluations as required, feeding up strategic issues or trends as these are identified
• To be an effective member of the team, attending regular team meetings and supervisions
• To maintain confidentiality of information at all times
• To adhere to policies and procedures of Families InFocus (Essex)

Applications must be received no later than 3pm on Tuesday 31 March 2020, applications received after this will not be considered.

Interviews will take place on 6 April 2020 and 7 April 2020.

Reside are looking for enthusiastic individual to join the Tenant Support Team to provide tenancy support to our tenants who live in supported living services across the South of England.

We are particularly looking for someone who along with working in housing has had experience working with tenants who have learning disabilities, autism, mental heath and acquired brain injuries.

The post holder will be responsible for a housing management ‘patch’ but will be expected to work flexibly with the other Tenant Support Officers to provide an excellent housing service across the full portfolio of properties managed and owned by Reside. The properties will need to be visited once every six months and the patch goes from London, Kent, Dorset, Devon and Cornwall. 

The role will be a mix of:

• undertaking housing management visits and property inspections, and so will involve significant travel and the need to be regularly away from home, and

• case management requiring a good understanding of rents and service charge budgets, including budget setting and management. The post holder will be responsible for maximising income through effective management of rent arrears and voids.

• The ideal candidate will be able to deal with a range of issues in liaison with support teams, support providers, landlords, tenants, families and contractors. A good understanding of housing law and process together with some technical and welfare benefits (including housing benefit) knowledge is needed.

Key Responsibilities:

• To act as a key point of contact within the Tenant Support Team for tenants and service users, colleagues, contractors, support providers and suppliers.
• To deliver a generic housing management service to a portfolio of properties occupied by vulnerable adults.
• To manage a ‘patch’ of properties undertaking all housing management functions to include considering referrals, preparing tenancy agreements, signing up new tenants, dealing with Housing Benefit claims, managing rent arrears, dealing with tenancy enforcement, setting and managing service charge budgets, liaising with support staff, handling enquiries, property audits and estate inspections and point of contact with Registered Providers.
• Establishes and maintains an effective working relationship with stakeholders.
• Plays a role in ensuring Reside complies with regulatory health and safety issues, and ensures we are working in compliance with company policy and procedure.
• Works alongside facilities colleagues to facilitate properties and home environments are maintained to a good standard.
• Works as a team player to deliver and develop excellent customer service standards.
• Collates information of a highly confidential and sensitive nature regarding service users and property related issues for company use, maintaining confidentiality at all times on a need-to-know basis

Home-Start Hillingdon is a voluntary organisation committted to promoting the welfare of families with at least one child under the age of five. Our core service involves volunteers offering regular support, befriending amd providing practical help in the homes of families who are experiencing diffficulities to prevent family crisis and breakdown.

Supported by Hillingdon Community Trust we run a Family Support Worker project as an additional service. The post holder will be an enthusiastic and committed individual, able to demonstrate knowledge and understanding of the needs of families in their own homes.

By conducting needs assessments and providing short-term outreach support to these families you will be helping them to achieve emotionally healthier, less isolated and more active lives within the local community. As such it is essential that you have previous relevant experience and an awareness of current legislation and policies relating to children and families.

Applicants will be required to have the use of their own car, for which expenses are paid.

Interview date: 14/04/2020

An appointment will be made subject to satisfactory references and Enhanced Disclosure and Barring Service Check.

Home-Start Hillingdon is committed to safe recruitment practice as an important part of safeguarding and protecting children and vulnerable adults. Home-Start Hillingdon is committted to equal opportunity and diversity.

Home-Start Hillingdon Limited. Registered Office: 306 Long Lane, Hillingdon, Middlesex, UB10 9PE

Registered Charity Number: 1100534

Company Limited by Guarantee No: 4612504