Administrative assistant operations jobs in ashtead, surrey

Tasks and Responsibilities

You will support the Director of Operations and the wider staff team by:

• Handling day-to-day administrative tasks such as scheduling meetings, booking travel and venues, ordering supplies, and keeping systems and records up to date.
• Providing operational support across the organisation – for example, setting up Zooms, responding to enquiries, keeping our staff directory current, or helping with room bookings and access.
• Assisting with HR administration such as onboarding new starters, booking training, keeping HR records, and supporting recruitment processes.
• Helping with database and records management, including updating spreadsheets or CRM systems (e.g. Salesforce) and pulling off simple reports.
• Supporting internal communications, such as keeping our policies and procedures well-organised, sharing reminders or updates, and circulating documents.
• Taking minutes at meetings when needed – including Board of Trustees meetings – and making sure decisions and action points are clearly recorded and followed up.
• Supporting governance and trustee engagement, such as helping to organise away days, induction processes or learning sessions for trustees.
• Working closely with the Director of Operations on other operational tasks that may arise, which could include areas like office management, HR, IT or governance – helping to make sure these run smoothly and efficiently.
• Working collaboratively as part of a small team and wider organisation with a willingness to undertake other tasks commensurate with the Operations Assistant role as agreed with your line manager.

Person Specification

We’re looking for someone who is:

• Highly organised, with good attention to detail and the ability to juggle multiple tasks.
• A clear communicator, both in writing and in person.
• Confident using standard digital tools – including Microsoft Office, Outlook, Zoom and spreadsheets – and quick to pick up new systems.
• Positive and helpful – happy to pitch in wherever needed and comfortable working with people at all levels.
• Reliable and discreet – able to handle sensitive information with care andprofessionalism.
• Interested in learning and developing your skills in charity operations and administration

SKILLS AND ABILITIES

• Excellent attention to detail and high levels of accuracy.
• Excellent interpersonal skills, can collaborate with colleagues and communicate well with external stakeholders/ donors.
• Excellent organisation skills including managing external deadlines, prioritising while having a busy workload and responding in a timely manner requests from colleagues.
• Ability to work effectively and engage with a variety of colleagues across the organisation.
• A positive can-do attitude.

VALUES AND PERSONAL QUALITIES

• Commitment to the AFT’s mission, empowering young people to stand up to all forms of prejudice.
• A deeply held belief in equality and diversity with a willingness to learn.
• Willingness to travel regionally and across the UK, and work evenings and weekends when required.

Why Access Social Care Exists 

Every day, millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives. 

We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken. 

What we do 

Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it. 

With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need. 

We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.

This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team, and we think that work should be an exciting and satisfying place to be.

About the role 

This role plays a key part in supporting the smooth and efficient running of the team’s day-to-day operations. It offers a varied mix of administrative and coordination responsibilities, providing vital support across the organisation and helping to keep processes running seamlessly. From organising travel and meetings to managing internal systems and supporting communications, this role is ideal for someone who enjoys working collaboratively, staying organised, and being at the heart of a busy, purpose driven team.

Responsibilities

Travel and Logistics Coordination

· Coordinate and book travel, hotels, flights, meeting rooms, and refreshments, for team members and organisation-wide activities

· Maintain clear and accurate records relevant to bookings and logistics

Administrative and Systems Support

· Handle ad-hoc administrative requests as required by team members

· Process and fulfil Adobe-related requests, such as document editing, file conversion, or e-signature tasks

· Offer internal meeting and event support for organisation-wide meetings, ensuring they are diarised and attendance is managed

Inbox and Data Management

· Monitor and respond to the Enquiries inbox, ensuring all communications are handled promptly and professionally.

· Oversee CRM data management, ensuring records are accurate, up-to-date, and compliant with data protection policies

Events and Engagement Support

· Assist with planning and delivery of internal events, including logistics, attendee management, and on-the-day coordination

· Coordinate and execute mailouts to stakeholders or members as needed

Compliance

· Maintain the gift and hospitality register as required

· Manage organisational memberships and subscriptions, ensuring timely renewals and accurate record keeping

· Distribute incoming post to relevant departments or individuals and keep records as necessary

Team Support

· Provide support to the Executive and Governance Officer as required in any duties which you could be reasonably expected to perform in line with this job description

This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.

Person Specification

All staff at ASC are expected to share and demonstrate our values:

Trustworthy

Recognised for excellence, we will be the best we can be in everything we do.  We will be truthful, independent and outcomes focussed.

Fair

We believe in treating people with kindness and compassion in a way that is right, reasonable and just.

Fearless

We will do what is right, not what is easy.  We will bravely challenge injustice.

Inclusive

Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.

Positive

We will be constructive and progressive in our challenge.  We will optimistically and dynamically drive for change.

In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:

Requirements

Personal attributes you will have

• Purpose driven with a commitment to our mission and values
• Commitment to working within the principles of equity, diversity and inclusion
• Discretion  when handling sensitive information, including managing gift registers
• Solutions-focused approach with a commitment to delivering high-quality support
• Flexible and adaptable, able to respond to changing priorities

Experience you will have

• Proven experience in an administrative or office support role
• Experience with CRM systems and data management best practices
• Desirable
  • Experience using Monday (the website)
  • Experience in event coordination and/or project support is advantageous

Skills you will have

• Ability to work independently and collaboratively as part of a team
• Strong organisational skills and the ability to manage multiple tasks and priorities effectively
• Ability to produce accurate, high-quality work
• Proficient in Microsoft Office Suite and familiarity with Adobe software
• Effective written and verbal communication skills for interacting with internal and external stakeholders
• Demonstrated problem-solving skills with initiative in responding to  adhoc  or changing requests

Knowledge you will have gained

• Familiarity with CRM systems and data management best practices
• Knowledge of confidentiality requirements and best practices for handling sensitive information
• Desirable
  • Basic understanding of event coordination and project support processes

How to apply

We hope that having read this far, you will want to apply!

Please ensure that your CV and supporting statement. We will ensure that we avoid unconscious bias in our shortlisting process by using the CharityJobs Anonymous tool. To apply, please provide the following documents:

• An up-to-date CV
• A completed diversity monitoring form
• A supporting statement of no more than two pages, addressing:
  • The essential requirements of the person specification
  • In your supporting statement, please also include brief examples that demonstrate the following:
    • Your experience handling a diverse and sometimes conflicting range of administrative or coordination tasks. What strategies do you use to remain organised and responsive?
    • Your experience using tools or systems to help organise meetings, travel, or internal processes.
    • An occasion or occasions when you proactively solved a problem, improved a process or introduced a better way of doing something in a previous role.

Please ensure that your full name and contact number are included in your application documents. This will enable us to contact you if you have been successful to the next stage of the recruitment process.

If you want support applying, contact us using the email address above.

Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.

We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application. 

Timeline for recruitment process:

Closing date: 25th August 2025 at 11:59pm

Interviews will take place via Teams on Monday 8th September & Tuesday 9th September

Please ensure you keep these dates free.

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams. 

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.

Guaranteed Interview Scheme

For every role we advertise, we outline a set of essential skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these essential criteria, you can request to be considered under our Guaranteed Interview Scheme.

If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the essential requirements for the role and indicate in your application email that you wish to be considered under the scheme.

Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.

If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.

Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.

DFN Project SEARCH offer an evidence-based supported internship model which takes place entirely in the workplace.  The programmes provide continuous support to young adults with a learning disability, and autistic people who are aged between 16 – 24 with an Education Health and Care Plan, or equivalent, in their final year of education.

We are looking for skilled administrators to provide support for our Programme Delivery and Corporate Governance teams (although there wll be close working and crossover in the two roles).  We are happy to discuss job share or part time working if preferred.

The roles are fully remote, with some attendance at team away days and conferences/meetings where required.

Please see the two Job Descriptions attached with this posting for further information about what is involved in the roles.  If you wish to apply for a particular role, please state your preference in your intial cover letter. 

If you would like further information about either role, please contact Jule Brennan via the recruitment address listed.

Working pattern: 21 hours 45 minutes per week, hours worked between 8am-6pm Mon-Fri. There's scope to adapt the working pattern to suit you but some hours must be worked on a Friday to ensure there's sufficient cover in place within the team.

The role:  We’re looking for an exceptionally organised, superstar administrator to provide admin support across the charity, with a particular focus on operational, recruitment and HR admin. It’s a varied role in which you’ll interact with everyone involved in the charity, from the CEO to potential job candidates.

We’re looking for someone who will get stuck in and enjoy making a real difference by improving processes as they go along. This role has come about to provide additional resource as the operations manager heads away on maternity leave.

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. Brake provides trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one and campaigns tirelessly for positive change to prevent future collisions and save lives. This isn’t your average admin role because your impressive organisational skills will have a direct impact on making all teams within the charity run more efficiently, ultimately enabling the charity to achieve more.

What we offer:

• A generous 35 days of annual leave (including bank holidays and mandatory 3-day end of year shutdown) pro-rata for part-time
• Birthday day off (which you can take when you choose)
• Flexible working
• Enhanced sick pay and compassionate leave
• Death in service benefit
• Pension
• Employee Assistance Programme
• A rewarding role with purpose
• Be part of a skilled, friendly team with an engaged Board of Trustees

Who we're looking for

You will be a highly organised and capable admin whizz, with experience working in a UK charity. You will bring strong IT skills and an aptitude for picking up new systems, combined with excellent people skills as you’ll be speaking to potential job candidates and acting as an ambassador for the charity.

Essential Requirements:

• Must be based in the UK.
• At least 2 years of administrative experience.
• Experience working in the UK charity sector.
• Excellent organisational skills with the ability to prioritise a varied workload, working both proactively and reactively when required.
• Meticulous attention to detail and collaborative approach.
• Confidence and competence in utilising modern office, communications and IT skills in the Microsoft Office Suite.
• Works with discretion and complete integrity when handling sensitive information.
• Self-motivated to work remotely.
• Has strong interpersonal skills. Establishes straightforward and positive relationships with people and is a team player.

Desirable skills or experience:

• Proficiency with Donorfy CRM, Slack, Sharepoint sites and Monday dot com (training will be provided if not)
• Previous exposure to recruitment.
• Experience preparing accurate HR documentation.
• Good knowledge of GDPR compliance and data protection best practice. 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We encourage cover letters in alternative formats such as videos or presentations, these can be sent directly through to our recruitment inbox.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.

Our client is the independent regulator of charitable fundraising in England, Wales, and Northern Ireland. They stand for best practices in fundraising, protecting donors and supporting the vital work of fundraisers. The regulator is seeking an Administrative Assistant to support its Casework and Governance teams, ensuring the smooth and efficient operation of their activities. The organisation offers a flexible hybrid working pattern, with two days per week in its central London office (3 days working from home).

The Administrative Assistant plays a crucial role in the day-to-day operations of the organisation, providing essential support to the Casework and Governance teams. Your responsibilities will include answering and dealing with incoming phone calls for the Casework team, managing corporate email inboxes, setting up and maintaining case files on a CRM system, and compiling case bundles. You will also assist with the preparation of meeting papers, taking minutes, and providing general administrative support, including booking meeting rooms, managing post, and assisting with office management tasks.

To excel in this role, you should have experience dealing with the public on the phone, preferably in a customer-facing or regulatory environment, and will possess excellent customer service skills. You should also have had experience of providing administrative support. As our client’s work involves handling confidential information, discretion, and the ability to manage sensitive data are crucial. Proficiency in using Microsoft Office applications (Word, Outlook, and Excel) is required, along with effective communication, attention to detail, and the ability to manage competing priorities in a fast-paced setting. Experience using CRM systems (such as Salesforce), SharePoint, or knowledge of the charity or fundraising sector would be beneficial but is not essential.

To apply, simply submit your CV. Should your experience be suitable, we will send you the full job description and arrange for a call to assess your suitability and discuss the role further.

The regulator is committed to diversity, equality, and inclusion. They want their workforce to be truly representative of the society they support and protect, enabling them to regulate effectively. They also want each employee to feel respected and able to give their best. They do this by operating a fair and inclusive recruitment process to reach a diverse pool of candidates. This is also supported by a range of policies that encourage a flexible and supportive working environment. Please let us know if you require any part of this application or interview process to be adjusted to accommodate your needs.

ISEAL is offering an exciting opportunity for a proactive and well-organised individual looking to start a career in the sustainability sector. The role works across two important organisational areas, gaining valuable exposure to ISEAL’s approach to catalysing global efforts to advance on critical social and economic sustainability issues. If you are looking to apply your existing administration and/or customer service skills in sustainability and gain experience across a range of activities, this position will provide you with some excellent insights and networks that will benefit your progress. 

The Assistant will play a key role in ISEAL´s team, providing assistance to two managers to ensure efficient administration of their respective work areas - membership and operations. In the operations team, the successful candidate will get involved in the processes of running an international not for profit organisation, while also supporting the membership team in high quality member communications and data management.

To be considered for this role, you will need to be well-organised with great attention to detail and an excellent ability to follow up agreed tasks. Working efficiently and reliably under direction, you have a friendly and professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. You enjoy working on a varied and changing set of tasks to support the implementation of a project or a collaborative group process.  You have a natural aptitude with IT systems and data and enjoy helping others get the most out of them. Having worked on data analysis before would be a real bonus.

Please note that to fulfil the operations support tasks effectively, the postholder will be required to be present in the office on at least 2 days per week.

The key responsibilities we entrust you with

Operations Support

• Guide and assist ISEAL staff in using software tools effectively by leading inductions, writing guidance, sharing best practice, providing training and trouble-shooting issues that arise
• Manage IT equipment and liaise with external IT support
• Facilitate internal communications by supporting regular and ad hoc staff meetings
• Work closely with Senior Manager Operations on improvement projects, including leading smaller projects
• Assist in promoting best practice in use of IT, communications and knowledge management systems across the organisation and suggest and help implement improvements
• Support management of ISEAL’s office space in London, including liaising with landlord and ensuring office works well for staff
• Lead on procurement of items needed for smooth running of office, for staff leading events and equipment for staff home offices
• Participate actively in team and organisational planning and activities
• Participate in internal staff management processes such as performance reviews, supervisory meetings, etc.

Member communications

• Gather and prepare content for member mailings, including our monthly member-only newsletter, the ISEAL Insider
• Maintain the internal Mailchimp schedule, liaising with staff in the Communications team to plan and schedule mailings effectively
• Support other ISEAL teams to communicate appropriately with members through our different channels and mailing lists, checking for adherence to brand guidelines
• Support the Membership Coordinator and Membership Manager with drafting blogs, news items, and group posts to share updates with members via the ISEAL Platform
• With the Membership Coordinator, regularly review content on the ISEAL Platform to ensure it remains accurate and up to date, liaising with other teams where necessary

Monitoring our membership programme

• Regularly collect data to help monitor our member communications, engagement with member-only events, and use of the ISEAL Platform
• Create and update quarterly reports and dashboards to help identify and communicate key trends and inform improvements
• Support the Membership Manager with the preparation of quarterly and annual engagement reports to send to members
• Deliver administrative processes that underpin member relationship management and track member engagement, including maintenance of member records within Salesforce

Other

• Provide occasional support for member-only Zoom webinars and at in-person events
• Be a collaborative and effective member of both the Membership and Operations teams, liaising with colleagues at all levels across the organisation where needed
• Support the Membership Manager and Membership Coordinator on member engagement projects

Experience, Knowledge and Attributes

• Experience working or interning in a support/administrative or customer service/communications role, ideally in international NGO, professional or membership organisation
• Enthusiasm for using data to drive customer engagement and aptitude for working with data, ideally some experience in extracting and working with analytical information
• Good organisational and time management and ability to organise multiple simultaneous tasks efficiently and establish priorities
• Ability to communicate confidently and sensitively with a diverse global community
• Proficient written and spoken English
• Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.) and the use of contact management databases (e.g. Salesforce) and MS Office (especially Excel), as well as a demonstrable willingness to learn new tools and systems
• Experience using CRM systems, e.g. Salesforce
• Ability to communicate and work in a dynamic, international work environment and working with multiple managers
• Interest in and some understanding of sustainability issues

Additionally desirable

• Previous experience with support for IT systems and users
• Experience using Salesforce CRM
• Experience of using email marketing platforms such as Mailchimp, website content management systems, and/or Google Analytics 4

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum number of days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is an initial contract of one year with the possibility of extension

Salary:   £28,800-£31,800 p.a. depending on experience (full time, 37.5 hours per week)

Location: London is the preferred location, and a presence in the office is required at least two days per week. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

How to apply

Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.

Deadline for applications is 31 August 2025

Please note that we will only contact shortlisted applicants.

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): 9-11 September

Pre-interview timed exercises (between 60 – 90 minutes from home): 13-15 September

Panel interviews (Teams): w/c 22 September

Decision: by 30 September

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

The Bishop of Guildford is looking for a Personal Assistant (PA) to provide excellent administrative support for the Bishops of Guildford and Dorking.

About the Department/Role

This role as The Bishop's PA reports to the Bishop of Guildford, but will report functionally to the Bishop's Chaplain who is ensuring the bishop's office is running smoothly during an interim period.

The role comprises offering highly competent and efficient Personal Assistant administrative support to the Bishop of Guildford based out of his office and home, Willow Grange, Jacob's Well, Guildford. The work requires being a primary point of contact with the public and colleagues from across the Church, requiring a positive and professional attitude. If you seek to use your skills and knowledge to serve with integrity and your personal values are in sympathy with the aims and mission of the Church of England, this role may suit you.

A comprehensive induction programme will be developed to ensure that the Temporary Bishop's PA understands the running of the bishop's office, and also its interaction with the Bishop of Dorking's office, the Appointments Team, and operations at Church House Guildford.

What you'll be doing

The purpose of this role is to provide comprehensive and professional personal assistance (administrative, secretarial and clerical support) to the Bishop of Guildford.

This will involve:

• Managing the calendar and appointments of the bishop accurately and efficiently
• Offering support for key meetings (preparing paperwork, agendas)
• Welcoming visitors to Willow Grange and offering hospitality
• Answering the telephone promptly, handling all enquiries and forwarding them as necessary

Key role requirements:

• 'You will need to be A' level standard education, or equivalent professional experience, knowledge and skills an have extensive administrative experience in a professional environment
• This role is based at Willow Grange, GU4 7QS Monday to Thursday but with the option of homeworking on Fridays
• Please note that this is a 6 month fixed-term contract

About You

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.

Please refer to the Job Description for more information about the role and person specification.

What we offer

Your Salary

• A salary of £16,102.50 (£32,205 FTE) per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits

• 25 days annual leave plus eight bank holidays
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave.

The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity that aims to support young people to make safe choices about drugs and alcohol and reduce harm. We do this through increasing understanding of the effects and risks, and helping to develop life skills and resilience. The Foundation was set up in January 2014 by Tim and Fiona Spargo-Mabbs in response to the death of their 16-year-old son Daniel having taken ecstasy

We are recruiting an Operations Coordinator to join our team. This role will work closely with the Director to provide Executive Assistant support; work with the Head of Operations to provide HR and finance administration and coordination; and will provide general administrative support across the staff team. This is a new post to support our ever-growing work, and will be based in our Purley office.

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol
• have experience of providing EA support
• have experience and confidence of using financial data and of coordinating both finance and HR-related processes
• have excellent organisation and multi-tasking skills, with experience of coordinating a range of admin processes
• be a skilled and clear communicator, enjoying working closely with a number of people within the extended team
• enjoy working in a small and busy team

Job Title: Operations Manager 

Duration: Permanent 

Hours: Full time

35 hours per week Monday – Friday 

Salary Scale:£36,839 – £42,781  
Appointments are made at the start of the salary scale, with annual pay progression through the scale based on satisfactory performance. The pay scale is reviewed annually in the light of cost of living and operational budgets.  

Pension:                   6% employer pension contribution

Holiday:                   26 days plus bank holidays

Reports to:            Deputy Director 

Line Manages:         Operations Supervisors, Gallery Technician, Front of House staff and Cleaners 

The appointment is subject to a satisfactory DBS check 

The Operations Manager is a key role within the team, ensuring the effective and efficient management of the SLG’s three sites: the Main Gallery, the Fire Station and Art Block. This includes managing the maintenance and upkeep of the SLG’s Grade II listed buildings and artist-designed gardens, as well as leading the Front of House team to ensure that the SLG provides a welcoming and inclusive environment for all visitors and a high quality of visitor experience. 

The Operations Manager works closely with the Deputy Director and manages a team comprising two Operations Supervisors, the Gallery Technician and contracted and casual Front of House staff and Cleaners. The role takes the lead on the implementation and monitoring of the SLG’s environment and sustainability policy and contributes to organisation-wide work towards the SLG’s equity, diversity and inclusion objectives. 

The post holder will be required to be an appointed first aider and a fire marshal, as well as a primary keyholder. They may, therefore, be called upon for out of hours emergencies. Appropriate training will be given. 

In our endeavour to diversify our workforce and create a more inclusive environment, we particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people. 

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
 

Job Description:
Job Purpose:

The Fundraising Assistant will play a vital role in supporting the day-to-day operations of Women in Prison’s Fundraising Team. This role will focus on providing high-quality administrative and operational support, ensuring smooth and efficient team functioning. Working closely with the Director of Fundraising and other team members, the postholder will manage key administrative processes, coordinate internal systems, and assist with supporter care, events, and data handling.

This is an ideal role for someone with strong administrative experience who is highly organised, detail-oriented, and committed to social justice.
 

Key Responsibility Areas

1. Administrative support
2. Supporter stewardship
3. Data information and management
4. Research and reporting
5. Financial Coordination
6. General responsibilities

For full job description, please download the recruitment pack.

Supporter Services Assistant
Location: Wenlock Road, London, N1
Contract Type: Full-time, Permanent (subject to completion of 3-month probationary period)
Salary: £27,040 per annum
Application deadline: 1st September 2025

About the Role

We’re looking for a proactive and friendly Supporter Services Assistant to join our dedicated Fundraising Operations team at the Disasters Emergency Committee (DEC). You’ll be the first point of contact for DEC supporters and the wider public, providing responsive, respectful and professional care that reflects our values.

If you’re highly organised, people-focused, and eager to work what can be at times a fast-paced humanitarian environment, this could be the ideal opportunity for you.

 ***Please download the job description for full details***

About You

You are a strong communicator with excellent attention to detail, who thrives on delivering great service and ensuring data accuracy. You enjoy working in a team and have the self-motivation to manage your own workload effectively.

You may already have experience in customer service or administration. Most importantly, you’re someone who values high standards and is motivated to support DEC’s humanitarian mission.

You will have:

• Good organisational skills and attention to detail
• A professional and friendly telephone manner
• Strong written communication skills
• The ability to manage a varied workload and prioritise effectively
• A positive, resilient, and self-motivated approach

Experience in the charity sector is welcome but not essential, we're more interested in your attitude, potential, and commitment to learning.

Key Responsibilities

• Serve as the first point of contact for supporter enquiries by phone, email, and post
• Ensure accurate donor records and communication preferences are maintained in Salesforce
• Process donations and generate acknowledgements and thank-you letters
• Support donation coding and financial reconciliation with the Finance and Fundraising teams
• Assist with the onboarding and coordination of temporary staff and volunteers
• Provide general administrative support across the Fundraising & Marketing team
• Contribute to team projects, internal meetings, and continuous improvement of supporter services

What We Offer

• Flexible working hours (outside of appeal periods)
• Hybrid working model (some mandatory office days during appeals)
• 25 days annual leave, increasing with service
• Healthcare Cash Plan (value ~£1,660/year)
• Pension contribution (3%, rising to 8% post-probation)
• Wellbeing and mental health support
• Access to Wellhub, discounts, and ticket schemes
• Season ticket and hardship loans (post-probation)
• Cycle to Work and Car schemes (salary sacrifice)

About the DEC

The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.

Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance.

How to Apply

If you believe you have the skills and passion for this role, please apply with your anonymised CV and cover letter (use initials only, no full names) by 1st September 2025.

We encourage early applications and may hold interviews before the deadline.

We are also unable to support applications for our vacancies if you do not have the right to work in the UK

Role description and core responsibilities 

The Office and IT Assistant plays a key role in the Foundation supporting a busy office, as well as providing hands on support to IT function.

This role goes beyond simply checking off tasks - It is about being confident, approachable, and unafraid to speak up when needed (yes, even with a lighthearted “Hey! Who left their mug in the sink?”).

Office Administration

· Act as first point of contact for general operational enquiries

· Manage post, deliveries and couriers for the Foundation

· Ensure that the office facilities are maintained to the highest of standards and any issues identified are escalated promptly and resolved

· Responsible for ensuring office supplies are maintained and ordered as required

· Responsible for reporting and following up with all office faults/issues to the Facilities Management Helpdesk

· Support office health and safety, including undertaking first aid and fire warden training

· Support Director of Finance and Operations and the Finance team with occasional ad hoc administration tasks as required

· Other general administrative support as required

IT Support

· Liaise with outsourced IT Support for devices setup for new and existing users

· Manage mobile phones for the Foundation

· Manage IT equipment (including Photocopier contract, AV Equipment) at the office and raise any faults with the relevant stakeholder

· Support the Business and Governance Manager with any other IT management as required

· Support Salesforce CRM Administrator with basic Salesforce administrative tasks

· Assist in the coordination of daily operational tasks and processes

· Maintain accurate records and ensure timely processing of orders, invoices, and inventory management

· Liaise with internal teams, suppliers, and customers to ensure smooth communication and operations

Relevant knowledge, experience and personal qualities 

Knowledge & experience:

· Significant office administration experience ideally with broader experience in at facilities management and IT

· Demonstrable experience dealing with stakeholders at all levels

· Strong IT skills are essential, particularly with Microsoft Office 365, Windows, macOS

· Salesforce CRM experience is desirable.

· Interest in environmental sustainability

· Charity sector experience

Personal qualities:

· A team player, flexible and able to respond positively to an ever-changing environment, prioritising work effectively

· Attention to detail with the ability to maintain an excellent level of accuracy

· Highly organised and able to help organise those around them

· A people person, able to work closely with multiple stakeholders

· Excellent communication and interpersonal skills

· Willingness to learn and develop new skills

· Self-starter and independent thinker; able to solve problems and instigate solutions.

· Shows initiative and takes responsibility for own workload

· Absolute discretion in dealing with sensitive and confidential matters

Impatience Earth is a non-profit climate philanthropy consultancy founded in 2020 with a mission to educate, challenge and inspire wealth holders to take bolder funding decisions to address the climate emergency.

We have a role available for someone to join our small but mighty team to deliver high-level support to our CEO and Deputy CEO, helping them achieve their strategic priorities by managing their calendar and emails, supporting them with prioritisation of tasks and managing key projects. A smaller part of the role will be to provide support as a Team Manager, which will entail coordinating team meetings and away days, and supporting with the administration of projects.

We are looking for a detailed-oriented, highly organised and proactive individual who loves the idea of helping fast-paced, ambitious organisations work more smoothly and effectively. You should be able to manage multiple priorities, work well both independently and within a team, and bring a solutions-focused approach to challenges. We are looking for someone who already has experience of working as an EA with senior leaders. 

Specifically, you will be supporting with tasks such as:

• Managing the CEO and Deputy CEO’s emails and calendars

• Supporting the CEOs to manage projects and prioritise tasks

• Creating meeting agendas and capturing minutes and action items

• Creating and sending invoices 

• Arranging travel and any reimbursements 

• Booking meeting rooms at London co-working space 

• Arranging team away days 

• Coordinating regular meetings with team members and Associates 

• Coordinating speaker briefings and follow-ups

• Assisting the CEOs with social media posts 

• Supporting key projects to ensure timelines and deliverables are met 

• Managing and scheduling internal and external meetings, working closely with other administrative and support staff in many cases

• Maintaining confidentiality in all matters 

Core skills/attributes we are looking for:

1. Organisation: Highly organised, with prior experience of supporting senior leaders

2. Discretion: Able to handle confidential information professionally 

3. Multi-Tasking: Someone who is able to and excited about supporting the management of multiple projects

4. Communication: Clear and concise writing and verbal communication, with the ability to engage with a wide range of stakeholders 

5. Synthesis: The ability to gather inputs for meeting agendas and to synthesise key points and action items 

6. Entrepreneurial: Someone who wants to bring ideas about how to organise and improve the workplace they are in

7. Values match: Committed to social justice, climate action and anti-oppression

As part of this role, you will have up to 25 days paid annual leave, a professional development budget and be part of a great team. We believe that we can be a really good employer for people of all backgrounds and hope we will get applications from people from a range of backgrounds.

Salary: circa £40k, depending on experience

Location: UK-based, with ability to travel into London on occasion. This is a remote position, with optional access to a co-working space.

Contract: Initially 12 months with a view to extend to permanent depending on contracts

Hours: 4–5 days a week, spread across Monday to Friday.

Application deadline: 31 August 2025

Interviews and assignments: On a rolling basis throughout September 2025

Stage 1: Submit application via CharityJob

Stage 2: Shortlisted candidates will be invited to a short initial video call interview with either the CEO or Deputy CEO to discuss your experience and what excites you about the role. 

Stage 3: You will be asked to complete a short assignment at a time that suits you. At this stage in the process, we will offer candidates a £50 stipend to cover the time invested in this exercise.

Stage 4: As part of the final interview stage, you’ll be invited to a full interview. At this stage in the process, we will offer candidates an additional £50 stipend to cover the time invested in this exercise.

Who You Will Meet:

As part of the interview process, you will meet our CEO Yasmin Ahammad and Deputy CEO Aditi Shah. For more information, see impatience.earth.

Governance Administrator & Clerk to the Board Vacancy

The Governance Administrator & Clerk to the Board will provide an exceptionally high level of governance and administrative support to the School’s Boards and Committees and the Board of Directors for Rambert Grades (a joint venture between the School and Rambert). The post-holder will utilise current and relevant technology and AI (such as Microsoft 365 Bookings and CoPilot) to schedule meetings, prepare agendas and supporting papers and take accurate and detailed minutes, to help ensure good governance and compliance.

This job requires a meticulous individual, with a flair for writing accurate and detail-oriented minutes. The postholder will have excellent organisational skills, an appetite for hard work, an eye for detail and a desire to work in the Higher Education or Charity sector. They will actively promote and uphold the School’s mission and values and will always exercise a high level of good judgment, diplomacy and discretion, in respect of the confidential and often sensitive information that they are party to. They will work effectively and build strong relationships with senior leadership and the Board of Trustees.

Hours

Part-time – 0.5 FTE (20 hours/week)
Flexible annualised working pattern available to suit the needs of the role and the postholder (e.g., working parents). Weekly hours may vary based on workload demands, with increased hours during peak Board and Committee meeting periods (January, March, May/June, October/November) and reduced hours during school holidays. Monthly salary remains consistent.

Contract Type

Permanent

Salary

£14,500 – £15,750 (0.5 FTE)
£29,000 – £31,500 (Full-time equivalent)
Based on experience.

Benefits

• 10.5 days annual leave (0.5 of 21 days FTE), plus English public and bank holidays
• Additional gifted time off during the two-week Christmas closure
• Paid overtime and Time Off in Lieu (TOIL), where applicable
• Flexible annualised working pattern
• Generous pension scheme – up to 6% employee / 9% employer contributions
• Employee Assistance Programme
• Cycle2Work Scheme
• Staff training and CPD opportunities
• Friendly, inclusive, and accessible working environment

Location

Remote and onsite at:
Rambert School, St Margarets Drive, Twickenham TW1 1QN
Please note: There is no lift access to the upper floor of Clifton Lodge, making the site only partially accessible to wheelchair users.