About The Institute for Voluntary Action Research (IVAR)

We help charities and funders to be the best they can be – for the people and communities they exist to support. We do this by asking questions and helping our partners to answer them through action research – bringing together an organisation's data and experience with wider evidence. It’s high quality, rigorous research – with a practical application. Grounded in 20 years’ of working with organisations and partnerships across the UK.

Through our work we often produce useful ways of thinking about particular challenges. We publish these freely on our website for others to use. 

We value diversity, equality and inclusivity. Applications are actively encouraged from underrepresented backgrounds, including but not limited to gender, ethnicity, age, sexual orientation and religion.
 

Job description 

You will be a capable communicator who can help take IVAR’s profile to the next level; supporting us to bring our strategic priorities to life, and enabling us to share insights from the full breadth of our research portfolio with a wider audience of professionals from the voluntary, community and social enterprise sector; trusts and foundations; and public agencies. 

Main functions

• Work with researchers on the design and delivery of communications plans for specific projects
  • Manage the production of communication materials from brief to delivery using our external team of designers, web tech support, proofreaders and printers
  • Create new webpages (using templates; Wordpress site)
  • Write and distribute press releases 
  • Develop constructive and collaborative working relationships with IVAR’s staff and associates, trustees and funders enabling them to contribute actively and meaningfully to IVAR’s communications activities
• Support the delivery of IVAR’s strategic priorities
  • Contribute creativity and initiative to the question of how IVAR can use communications to meet its strategic priorities (find out more on page 4 of job application pack)
  • Contribute to the growth of our network
• Contribute to IVAR’s organisational communications planning and delivery
  • Work with the Head of Communications and research team to generate and plan content across IVAR’s channels: website; blog; social media (Twitter and LinkedIn); newsletter (Mailchimp)
  • Manage IVAR’s social media feeds (Twitter and LinkedIn)
  • General website updates, e.g. updating time sensitive information
  • Use audience insights and Google, Twitter and web analytics to gather data to report on the effectiveness of IVAR communications

Person specification

This post requires someone with the following: 

Interest

• A natural interest and understanding of the distinctive features and operating environment of the voluntary sector and/or funding environment
• A commitment to IVAR’s mission, values and ways of working – including a commitment to continuous learning
• Ability to think conceptually and creatively about the translation of research into useful and usable materials

Knowledge, skills and personal attributes

• First class communication skills; able to write, edit and present information clearly and engagingly with a keen eye for detail
• Experience in extracting key messages and meaning from longer format content and adapting content to a range of formats, e.g. newsletters, reports, web, Twitter
• Understanding and experience of the production process required for delivering communications across media from brief to completion (e.g. print, online, social media)
• Experience in digital communications
• A good team player, yet also able to work alone, take initiative and manage a diverse and fast-paced workload
• Understanding of data management, data protection and legal requirements
• Competent use of Word, Powerpoint, Excel
• Competent/confident to use Mailchimp/Wordpress content management systems
• Competent/confident to use Google/web/Twitter analytics

How to apply

You can find out more about the role and how to apply by downloading our job application pack. 

The role...

This is a busy and fast paced role, so would suit someone who is highly organised, has exceptional attention to detail, and is great at communicating both in writing and over the phone.

A typical day would see you liaising with teachers to book in anti-bullying ambassador training, packing and sending out resources to support the training (once we are back in the office), managing our trainer diaries and booking travel/accommodation.

You'll also support our main office operations - answering enquires via phone and email, sending out shop orders, greeting visitors and keeping our stationery cupboard well stocked. There will also be the opportunity to get involved in other events, from Award Ceremonies to Anti-Bullying Week, you'll play a key role in giving our young people and partners life changing experiences through training and events.

JOB DESCRIPTION

• Manage a busy calendar of anti-bullying ambassador training events (currently online due to current restrictions)

• To undertake key marketing duties via email, telephone and social media

• Book travel and accommodation on timely basis for members of the training team (once we are back in schools)

• Liaise with venues to finalise agreements, event dates and supplier contracts

• Manage an extensive database of young people and schools, ensuring confidentiality and accuracy at all times

• Generate invoices and track payments for events and merchandise as required

• Manage The Diana Award's online store, fulfilling orders as required

• Managing our [email protected] account and [email protected] email accounts on a rotational basis

• Ensure the office runs smoothly including maintaining stationery and other supplies, greeting visitors and distribution of post

• Support and assist across other events, work streams and projects as required

PERSON SPECIFICATION

Skills

• Able to maintain confidentiality and to share information appropriately and professionally

• Excellent IT skills, confident in the use of Microsoft Office (especially outlook, word and excel)

• Excellent oral and writing communication skills with the ability to communicate effectively with a wide range of stakeholders

• Ability to work independently and effectively as part of a team

• Strong organisational skills with the ability to create and implement administrative systems

• Excellent time management

• Ability to adapt and solve problems quickly

• Accuracy and attention to detail

• Target driven

Experience/Knowledge

• Experience of providing administrative support to a busy and high performing team either through work or volunteering

• Demonstrable experience of organising and prioritising a demanding workload to meet deadlines

• Knowledge of schools, education and issues that affect young people (desirable)

• Knowledge of The Diana Award and services.

Role description:

About Us

‘Nicodemus’ is a Christian Charity that bridges the gap; rescuing and restoring young people. Some may have once been sponsored or supported by other agencies, but have now found themselves living back on the streets while others have become impoverished and face difficulty due to the generational cycles of poverty. Helping them to rebuild their lives by empowering and equipping these same young people as community leaders transforming and rebuilding their communities, promoting community development, sustainability and leaving a lasting legacy of positive world change...

This is an exciting opportunity for someone to build a career in fundraising and to make a huge impact on the lives of marginalised young people, as well as the growth of an amazing charity. We are looking for a Fundraising Administrator to enhance our sustainable income generation. The post holder would be expected to work from the office or from home during COVID as agreed. They will need to attend regular meetings and participate in discussions with colleagues in the office. This is a new role as part of our future investment in fundraising. This investment will enhance our strategic and operational ambitions in line with our three-year plan.

Reporting ultimately to the Operations Manager you will be responsible for supporting with the development of our trust fundraising capability; that will include but not be limited to, investigating, researching and constructing applications for new funding. You must possess excellent communication skills, to ensure we demonstrate a strong case for support.

To be successful in this role, you will have experience and excellent capabilities in writing and undertaking research, with the ability to present information concisely to a wide range of audiences. You will have good communication and relationship development skills and will be capable of working with a small, yet, dynamic team that are used to taking both initiative and responsibility. 

During the first 6 - 12 months, the successful candidate will be expected to establish themselves in the new role and some early income generation will be anticipated from established strategies and contacts.

Post this establishment period, an annual fundraising target will be proposed and agreed with the Trustees. Fundraising Administrator is a key member of the Charity with responsibility for developing and delivering our fundraising strategies.

In particular, the post holder will take overall responsibility for:

• Self-motivated fundraising, achieving financial target on an exponential programme.
• Planning, delivering and supporting to develop the fundraising functions.
• Promoting effective collaborative team working and a culture of professionalism, learning and development.

The post starts at £18,000 per annum, with the opportunity to progress to Trust and Statutory Fundraiser, after six months earning £21,000 per annum. 

The vital role of Administrator offers an exciting part time opportunity for a motivated self-starter who is looking for a varied and interesting role within a small committed team. Working directly for the Chief Executive, you will be supporting a small, lean, innovative charity – the only dedicated property advice body in the country serving the voluntary sector. If you have an eagle eye for detail and enjoy working across a wide range of operations and technology, then the Ethical Property Foundation is keen to hear from you. 

An exciting opportunity to be an Administrator, working for a small health organisation in London.

Client Details

A small health organisation based in London.

Description

The Administrator will be responsible for:

• Acting as a key point of contact for all internal and external stakeholders
• Managing internal databases, updating when required
• Helping to plan and co-ordinate meeting, webinars and other ad-hoc events
• Assisting with the general running of the office, providing support as and when necessary

Profile

The Administrator will have:

• At least three years experience as an Administrator in a busy office environment
• Excellent communication abilities
• High attention to detail
• Great organisation and time management
• Proficiency in Microsoft Office suite

Job Offer

A salary of £23,000, plus annual leave and pension.

Beyond the Streets is a small charity with a big impact on creating routes out for women in prostitution in the UK. Your role is to support the ongoing work of Beyond the Streets by providing administration to ensure the efficient operation of the charity’s mission. You will play a valued role in the organisation and are key in supporting the directors and employees through a variety of tasks related to organisation and communication. You will be motivated and have relevant experience; someone who can understand the big picture and work to make things happen.

This is a part time job, 3 days per week, that will help ensure our organisation is thriving.

Inspire supports young people to create a positive future for themselves. We are looking for a term-time School Administrator to act as the first point of contact at our alternative provision school, Inspired Directions, and to provide high-quality administrative support for our school team.

Based in the heart of Hackney, Inspired Directions School supports 15 young people aged 14-16 who have found it difficult to engage with mainstream education. Our work enables young people to believe in themselves, gain qualifications and build a positive pathway for their future.

Our small, nurturing space offers young people holistic support; as well as working towards GCSEs in English and Maths, students can opt to study for two days per week with our partner college to gain Level 1 and Level 2 BTEC qualifications. We offer art and music therapy on-site, as well as project-based learning in music and drama. 

Inspired Directions School is part of Inspire, a Hackney-based charity which connects young people with the world of work. With over 1,000 employer and school partnerships, we find work placements for students, giving them the best chance to succeed in their chosen career.  

Working in a small school can be incredibly rewarding. Focusing on positive outcomes for students, you will have direct contact with young people, working within a small and passionate team.

Our ideal candidate will be enthusiastic and professional, will thrive in a busy environment and will have excellent customer service skills.

Our client is a London based homeless charity providing response and prevention services to individuals who are homeless, rough sleeping or at risk of becoming homeless. They are currently looking for a capable and enthusiastic Administrator to join their Lambeth-based team, providing a centralised 'single point of access' mental health support service across Lambeth.

The focus of your work will be to support the team by developing and overseeing administration functions. You will manage referrals, inputting data onto the relevant computer programmes, as well as being involved in managing the health and safety of the building. You will be required to attend meetings to support your colleagues with triaging referrals and provide data and reports for the team.

To apply for this role you must be organised and efficient in your work, with exceptional communication and problem solving skills. You will be competent at using different databases for reporting purposes, and will be responsive and flexible to the needs of the team. Overall you will be a skilled Administrator, passionate about delivering high quality, streamlined administrative processes for wider teams.

Please note this is initially a temporary role for 4 weeks. The client is looking for someone to start as soon as possible, so please only apply if you're available asap.

Due to the nature of our client's work, please only apply if you have a fully enhanced DBS, dated within 1 year, or registered to the online update service.

We are seeking a dependable, self-motivated, organised and IT literate individual to help with daily charity administration. This position is suited to someone wanting to work from home in a flexible capacity, according to the needs of the charity.

Fixed term until 31 December 2021 – 0.4 FTE

Reporting to: The Director

Hours: 16 hours per week (two days or spread across week). Flexible working hours.

Interview date: Thursday 8 October 2020

Key responsibility: To assist with general charity administration and activities.

About our organisation

We’re a leading voice in International Studies in the UK and abroad. We develop and promote International Studies through our publications, research, academic networks and funding opportunities. Many of our members are experts in their field, but we’re diverse and support members at all stages of their careers. We’re known for our progressive, vibrant community, our annual conference and our strong research networks.

Main duties and key responsibilities

• Field general enquiries from members, working groups and others and if necessary direct them to the BISA Director, Communications Manager, Finance Officer or relevant trustee
• Provide administrative and logistical support for all face-to-face or virtual events, including the annual conference (overnight stay required)
• Assist with placing website content online in the absence of the Communications Manager
• Assist with social media output in the absence of the Communications Manager
• Oversee the administration of BISA prizes, awards and grants,  liaising with the Director and Finance Officer as needed
• Manage the manual functions of BISA’s membership database and assist the Director with monthly membership and working group analysis
• Executive Committee meetings preparation and minutes when required
• Update and maintain the Association’s administrative records
• Manage operational renewals, including those related to the website, insurance cover and data protection.

Other responsibilities

• Assist with other ongoing admin tasks as and when needed.
• A commitment to BISA’s Code of Conduct, Privacy Standard and Equality and Diversity policies

This job description is subject to review and amendment in the light of the changing needs of BISA.

Person Specification

Essential:

• Good experience of working on similar administrative tasks
• Good writing and drafting skills
• Good interpersonal skills and ability to communicate effectively with a wide range of people
• Organised, pro-active and ability to work in a small team environment with excellent self-management skills and ability to work remotely
• Excellent time management skills. Able to plan projects and meet targets set within an allocated time frame
• A flexible attitude to working to facilitate periods of high office workloads
• Excellent IT skills, including Microsoft Office - Word and Excel in particular
• Experience of databases and event management systems or a strong desire to learn
• Educated to A level standard

Desirable:

• Experience of working for a charity or in the higher education sector
• Interest in international affairs/politics
• Willingness to learn new things such as virtual event administration and hosting.

Start date: Monday 4 January 2021 with some handover dates in December 2020.

Receptionist/Administrator wanted for the Fourth Feathers Youth & Community Centre near Marylebone Station.  Term-time only, working from 8.30 am to 4.30 pm Monday to Friday. Role involves administration tasks, using Microsoft Office programmes and Sage software, data monitoring system as well as responsibility for the building.  Good communication and numeracy skills essential, wiliness to learn and experience working with children and young people desirable. Salary £22,000 - £25,000 p.a.  pro rata.  Please refer to the Job Description and  send in an Application Form. Deadline is 14 September 2020 but we reserve the right to change the closing date depending on the number of applications received.

Oasis Charitable Trust is a multi-national charity supporting young people and their families in 9 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.

Due to a successful funding bid, Oasis Hadley Hub team is expanding and are now in a position to employ an experienced Administrator to work alongside our Oasis Hub Hadley team in North London.  The newly created role is varied, encompassing marketing and finance activity as well as the general administration that is usual in a busy team.  There is also a requirement to travel to two smaller Oasis hubs based in the Croydon area, to provide similar support on an occasional, but regular basis.

Key responsibilities will be:

• Assistiing the Hub Leader in maintaining databases, accounts and financial records.
• Keeping paperwork updated, in order and readily available to access.
• Assisting with newsletters, reports, printing, room bookings and minuting meetings.
• Working with the Hub Leader on developing and maintaining the Hub social media platforms and updating websites.

The successful post holder must have:

• Proven experience in administration and a flair for finance and cash handling (Excel experience required).
• The ability to work accurately and efficiently, prioritising your workload.
• Self-motivation, resilience, with excellent organisational and inter-personal skills.
• A willingness to be based in North London but travel on occasions to South London.

This is an exciting opportunity to be part of a growing team, working in a community and education setting.  As part of the package, Oasis offers:

• A pension scheme, offering 7% employer contribution.
• A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
• Policies which promote well-being and are family friendly.

If you are interested in this position, please download the documents from this page or contact the Oasis UK team for further information.  (CVs alone will not be accepted). We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Completed applications should be returned by Midday Monday 5th October 2020

Interviews will take place on week beginning 12th October 2020.

FULL-TIME, 40 HOURS PER WEEK

1 YEAR FIXED TERM CONTRACT

SALARY:  £23,801 - £25,646 per annum

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.

We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Seeking an experienced customer services administrator to support a people-focussed community bank.  We are an established and trusted local credit union providing financial services across the Telford & Wrekin and Shropshire local authority areas.

Working in a regulated and authorised financial institution, you will be a focal point for customer enquiries, responding to general and specific product queries as well as processing requests for account withdrawals and transfers.  Additionally, you will be responsible for assisting in other operational areas, as the business need dictates.

The post is demanding and requires diligence, excellent IT skills, an exemplary telephone manner, and, above all, professionalism. 

The credit union sector is not-for-profit and you will be working in a small team of dedicated, customer-focussed people, who deliver valuable financial services across the economic spectrum with a sense of local priority and community purpose.  Is that you? 

COMMUNICATIONS AND FUNDING ADMINISTRATOR  *Cover letter is mandatory to apply*

JOB PURPOSE: Responsible for the administration processes and support for EDT’s communication and funding function.

We are seeking a Communications and Funding Administrator, to support the transformation and the future growth of the charity and help achieve our vision of a society where young people across the UK have equal access to engage with STE(A)M subjects and achieve their potential in STEM careers and opportunities for further study.

ABOUT EDT:

EDT is a national education charity with over 30 years' experience supporting young people to develop STEM (science, technology, engineering & maths) & employability skills through the Industrial Cadets accreditation and our industry-linked range of experiences, projects and placements.

Our mission is to:

• Inspire young people into STEM careers by linking curricular learning with real-life STEM careers/role-models/applications
• Take young people on a journey through various STEM sectors showing pathways towards their desired careers (apprenticeships, college, university)
• Bridge the widening social divide by employing mixed methods of delivery (face to face/virtual; hands-on/theoretical; modular/self-guided) to engage a wide range of young people’s interests and abilities
• Provide the link between industry knowledge and school curricula, supporting schools to equip young people with employability skills, and enabling employers to invest in future talent.

Young people are at the heart of what we do, and we pride ourselves in helping them develop invaluable personal and interpersonal skills that will equip them to fulfil their potential and make informed decisions about their future.

REPORTING RELATIONSHIPS: Reporting to Marketing and Communications Manager

MANAGEMENT ACCOUNTABILITY: None

LOCATION: Open to location

HOURS: TBC

KEY RESPONSIBILITIES:

Process

• Improve, establish, and coordinate operational processes to integrate communications and funding, and support day to day operations
• Refine and develop CRM processes, dashboards, and accurate communication and funding reporting working across the organisation
• Provide support and process development to assist with prospecting, pipeline management and facilitating new opportunities
• Liaise internally to ensure complimentary administration processes across EDT

Administration

• Co-ordinate and streamline communications and fundraising administration to improve stakeholder communications
• Data entry into the CRM system
• Ensure documentation and quality of correspondence is in line with EDT standards  
• Support the team in meetings, events and facilitating opportunities
• Assist with marketing and fundraising events

Communications

• Support research and reports, stakeholder consultation and analysis of data including funding and communication trends
• Manage external enquiries, being first point of contact relating to communications and funding
• Distribute communications including direct mail for small trusts, profile/fundraising events, stakeholder communications, newsletters, campaigns
• Provide support for all digital communications including website, social media and digital platforms
• Gather content for, and develop alumni stories and case studies
• Provide communication support for HRH Ambassadors, creating packs and information to help ambassadors and other champions of EDT promote our cause
• Provide support for use of technology platforms adopted for stakeholder communications and delivery

General

• Maintain a good working knowledge of the full range of EDT programmes, activities and accreditations
• Participate in team meetings and activities
• Undertake any other tasks as reasonably required
• Develop and maintain effective working relationships between EDT and external organisations and ensure that stakeholder expectations are exceeded whenever possible
• Act as an ambassador for EDT to promote positive and effective public relations within the community

Competencies and Attributes

• Excellent interpersonal, communication and organisational skills
• Data analysis skills and competent use of databases preferred
• High-quality written communications across a wide range of platforms
• Ability to manage multiple workload streams
• Excellent customer service
• Team player: Ability to work co-operatively and confidently with colleagues and other stakeholders
• Professional, self motivated, pro-active and able to work independently with excellent self-management skills
• Great attention to detail
• Positive and resilient attitude, adaptable and flexible
• Ability to work to deadlines, plan workload and demonstrate effective time management
• Use of Microsoft Teams, Office 365, Mailchimp, Microsoft Dynamics CRM advantageous
• 5 GCSE’s A-C including Maths and English (or equivalent)

Special conditions:

The successful candidate will be required to fulfil an enhanced DBS/PVB check

Location:

We operate nationwide and therefore are open to applicants from all parts of the UK who are willing to and able to work from home.

Applying for the role

If you are interested in applying for this role, please send your CV and covering letter outlining why you are the best candidate for this role by 30th September 2020.

Due to the volume of applications, please be aware that if you do not hear back within two weeks of the closing date, sadly you have not been successful on this occasion.

DKMS have an exciting opportunity within our office in Chiswick, West London for a Database Administrator. You will be working on a full-time permanent basis (37.5 hours per week, Monday to Friday 9am – 5pm) and in return, you will receive a competitive salary of £25,000 per annum plus great company benefits.

About DKMS:

DKMS UK is a national charity and not-for-profit organisation established in the UK in 2013. The organisation works in the field of blood cancer and blood disorders, with the primary aim of recruiting potential blood stem cell donors to the UK registry, who will then be available to donate their blood stem cells to patients in need of a life-saving blood stem cell transplant.

DKMS has grown and developed massively in its nearly 30-year history and is now the world’s largest blood stem cell donor centre, having passed in early 2020 the milestone of recruiting 10 million donors globally. Since its founding, DKMS has created over 85,000 second chances of life (as of June 2020).

As of June 2020, we have recruited c680,000 donors to the UK registry, which account for just over one-third of the 1.9 million registered donors in the UK. Since founding, we have arranged over 1,000 blood stem cell donations and are growing our work and impact at a fast pace.

The Database Administrator role:

The Database Administrator is responsible for ensuring the data on our rapidly expanding database of blood stem cell donors and fundraising supporters is accurate and kept up to date. As the first point of contact for queries, you will provide excellent customer service to all our donors, supporters and stakeholders.

Key Responsibilities of the Database Administrator:

- To complete the data import of new online blood stem cell donor registrations on a daily basis, verify incorrect addresses and prepare data for export to our fulfilment partner so that swab packs can be dispatched.
- To support the Database Manager in maintaining clean data on the database, including developing cleansing priorities and strategies, so as to ensure potential donors can be easily and quickly contacted if they are matched to a patient.
- To create and manage database reports and visualisations to support other departments.
- To identify and clean duplicate records, liaising with our data entry company, where required.
- To support the Customer Support Team, to adjust and update contact details in the database.
- To liaise with International Data Management Team to collaborate on the continuous improvement of the database.
- To maintain confidentiality of donor and supporter data, ensure best practice standards are adhered to.
- To respond to subject access requests, as required and approved by the Database Manager and Head of Customer Service.
- To support requests for second swab packs, as required.
- To provide support for ad hoc projects within the Customer Service Department, such as CRM implementation and retention mailings.
- To meet with the Database Manager for the purpose of regular supervision and appraisal.

What are we looking for in our Database Administrator?

- Educated to A-Level, or equivalent.
- Experience of working with a complex or large Customer Relationship Management database.
- At least 1 years’ experience in a similar role.
- Advanced Excel skills.
- Good skills in the other Microsoft Office suite of programmes.
- Experience of using data to create regular and bespoke reports and dashboards.
- Highly confident in working with large or large CRM databases.
- Excellent communication and interpersonal skills (both written and verbal, with a friendly and professional telephone manner).
- Well organised with strong attention to detail.
- Collaborative working style and team worker.
- Ability to work independently.
- Proactive and flexible.
- Strong passion for the DKMS mission.

Benefits:

- 25 days’ holiday per annum (plus public holidays)
- Season Ticket Loans
- Cycle to Work Scheme
- Corporate Eye Care Scheme
- DKMS pension scheme – automatic enrolment contribution rate: 3% employee, 5% employer.
- Further information on staff benefits are coved on our website.

If you think you have what it takes to become our Database Administrator, please apply online today, we’d love to hear from you!