We're looking for a dynamic and experienced Senior Development Manager to join our growing team and focus on developing new projects and securing funding to deliver our charitable objectives of tackling cold homes and addressing climate change.

You'll be joining our excellent Development & Communications team, increasing our development capacity, helping us realise new funding and business development opportunities and enabling us to maintain strong client and funder relationships. 

The successful candidate will work with a wide range of enthusiastic and committed colleagues, to ensure we bring forward cutting edge new projects and also maintain a healthy forward work programme across all areas of our work – from practical support to households, organisations and communities to take action on energy, to original research and analysis that informs local and national policy.

The main focus of this role is on developing and supporting the delivery of domestic retrofit projects – particularly through the development of partnerships with high quality contractors to install measures – that secure external funding from a range of sources.

We are looking for an excellent communicator and negotiator, with an ability to develop and sustain partnerships with a range of stakeholders, who is keen to join a busy team at the forefront of CSE’s work.

You will be passionate about delivering innovative retrofit schemes to help meet the nation’s low carbon ambition as well as reducing the fuel poverty gap. You will relish the challenge of nurturing and maintaining partnerships with high quality installers who will be fitting the latest technologies as well as building relationships with local authorities and energy suppliers.

Summary of main purpose of the job:

You will be responsible for the finances and accounts of Junction 42, working alongside the Finance Assistant and Income Manager, and being responsible to the Operations Manager.

Main duties and responsibilities:

• To oversee the financial administration of the charity
• Operation of Sage 50 to run payroll, budget projection and bank reconciliation
• To prepare end of year accounts for external examination
• Monthly administration of payroll, pensions and expenses
• Monthly administration of the charity bank account
• To produce financial reports for departmental spending and strategic planning
• To prepare bi-monthly reviews for trustees’ meetings
• To advise management board for strategic financial decision making
• To oversee financial contractual delivery
• To be responsible for credit control
• To proactively evaluate Junction 42 financial processes and overall effectiveness with a view to operational adjustments where necessary
• To implement new financial systems and tooling identified by a Business Consultancy and in communication with the Business Development Manager
• To be responsible for Charities Commission, Companies House and OSCR submissions
• To partake actively as a Junction 42 team member, attending all meetings, training and events as directed by line manager
• Any other duties as agreed with line manager

Skills and Abilities:

• Experience in managing financial accounts and payroll
• Experience of using Sage software
• Ability to prepare accounts to a suitable standard for external auditing
• The ability to offer a strategic oversight
• Organisational and IT skills relevant to the post
• Excellent eye for detail
• The ability to work and contribute as part of a team
• Good interpersonal skills
• Relevant qualification in accountancy

Person Specification:

• Both appreciates and models the core principles and values of the organisation, including the Christian ethos.
• Conveys maturity, confidence and credibility to other professionals.
• Identifies with the ethos and mission of Junction 42.

This post has the following special circumstances:

• The post holder will be expected to attend all Junction 42 training, team days and conferences as requested by the Director.

Confidentiality:

Any information relating to people contacted by the Junction 42 acquired in the course of duty must be treated in strictest confidence and must be discussed only within the confines of the work setting with the appropriate members of staff.

Any information relating to staff acquired in the course of duty must be treated in the strictest confidence and must be discussed only with senior staff members or with the line manager.

Note:

This job description is not exhaustive and amendments and additions may be required in line with future organisational changes.

This is an exciting opportunity for an experienced manager to join our Senior Management Team, utilising your skills and talents to build on our successes as well as contribute to shaping our future direction.

The Director of Advice Services will support the delivery of Z2K’s overall strategy, aims and objectives by assuming responsibility for the effective leadership of the organisation’s advice and casework services. Principal Responsibilities:

1. As part of the Senior Management Team, actively contribute to the work of the organisation at a strategic level.
2. Lead the management, co-ordination and delivery of Z2K’s advice and casework services and projects, ensuring the highest quality in all aspects of service delivery.
3. Lead and develop the advice and casework team and line manage assigned staff.
4. Lead the development of advice and casework services, identifying and implementing strategies, services and projects that enable Z2K to increase the impact and reach of its work.
5. Contribute to Z2K’s fundraising, research, policy and campaigns work.

The Director of Advice Services will have at least three years’ experience managing social welfare advice and casework services. You will have experience of developing and leading teams, a track record of service/project development, and will understand the needs and experiences of advice service users from a range of backgrounds. You will possess excellent organisational, management and interpersonal skills, have sound judgment and problem-solving skills. You will share our passion for tackling poverty and injustice and be committed to ensuring our clients voices are heard and listened to. 

Z2K is an equal opportunity employer. People from underrepresented groups, including those with lived experience of poverty, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities, are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life.

Closing date: Thursday, 3rd June 2021 at 23:55

A full clean driving licence is essential for this role

The Spires Centre is an award-winning day centre that has been working with homeless and disadvantaged people in South London since 1990. We work with some of the most isolated and vulnerable in our society. The majority of our clients are homeless or have insecure accommodation, with many also facing complex issues such as long-term unemployment, poor mental and physical health, addiction and substance abuse, or they may be involved in sex work.

Our Women’s service specifically works with vulnerable women and with the help of a dedicated volunteer team, we provide a range of services including late night and early morning outreach, a twice-weekly Women’s Space, Sanctuary sex worker Drop In every Tuesday evening and an Open Access/Drop-in session. In addition a full adult learning timetable offers free classes and workshops. We assess need, create bespoke support plans, provide ongoing key work and empower people to improve their circumstances. Last year we supported over 1100 people across all our services.

Purpose of Role:

• To work as part of a team to facilitate the smooth running of outreach and centre sessions aimed at vulnerable women and other individuals, including, but not exclusively, those who sell sex.
• To lead and coordinate support for allocated clients.
• To engage, assess and respond to the immediate needs of all new and existing clients attending centre sessions and contribute to their ongoing support.
• To participate in the outreach rota  and engage with women during late evening and early morning sessions.

The London Irish Centre’s Community Development Service aims to support, build and sustain resilient communities across London using a strengths-based approach. In line with the London Irish Centre’s Community Services strategy, the Service works to empower people to form and develop their own support networks to reduce dependence on services and enable people to live fruitful, fulfilling and healthy lives.

By engaging with people at a heart and head level, the Service aims to draw on the best of community spirit and resource that exists across the Irish and broader communities. With particular attention to some of our more vulnerable communities, it addresses needs around isolation, mental health, physical health, food poverty and digital poverty. It does this by drawing on community assets, bringing people together to provide mutual support.

The postholder designs and develops programmes which enable and encourage engagement in community activities, online and in person, in order to strengthen community support. They maintain an overview of engagement, impact and performance whilst seeking to maximise opportunities for partnership development.

The Service works through a range of programmes, including innovative support to set up volunteer-led social groups around London, the Community Café, online groups, Befriending and Community Health Navigation. The Service offers targeted support around food poverty through our Community Fridge and Community Kitchen, and supports people to connect online via our Digital Inclusion work. Strong partnership working with local councils, and health and community groups is key to achieving these outcomes.

ABOUT THE LIC

The London Irish Centre is the Irish Heart of London. Our Mission is to empower and enrich lives through Irish community and culture.

The deadline for applications is 9am Tuesday 1st June 2021.  

The London Irish Centre is a London Living Wage and Equal Opportunities employer.

We actively encourage applications from diverse backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We encourage BAME and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by the LIC. Whilst our offices have some barriers to access, we are taking steps to resolve these, and in the meantime continue to encourage interest from applicants who require reasonable adjustments within the workplace.

The Role:
This is a fantastic opportunity within the Project, your role will be based within our newly refurbished Centre where you will manage a caseload of service users who may have complex needs and challenging behaviour. You will provide Advice, Guidance and information (IAG) to vulnerable adults and holistic support to address their needs within a psychologically informed environment.

Part of your role will also include Coordinating and facilitating our Drop-in Service for rough sleepers, providing them with a range of services including food provision; laundry; showers; clothing and nurses clinics.

You will have the opportunity to be part of a service which will really make a difference to women’s lives and have the privilege to see them grow in confidence and skills.

Key Tasks:

• Provide a high quality, person centred service to homeless women with a range of low to high needs within a Psychological informed environment.
• Provide holistic support to a caseload of rough sleeping women who access the Centre, signposting service users to the relevant services that will address their needs.
• Assist in the provision of our rough sleepers Drop – in within a safe, secure, trauma informed environment. Meeting the basic needs of the clients by providing food, warmth, shelter, showering facilities, meaningful activities and a safe place to sleep.
• Produce person centred and high-quality documents for a caseload of clients including risk assessments, support plans and referrals relating to their needs. This includes and is not limited to; housing, employment, health and financial needs.
• Provide up to date housing advice and guidance to low-to-high support service users. Signposting them to the relevant specialist services in order for them to access stable accommodation.
• Provide tenancy management and support for residents in the Emergency Beds. 

The successful candidate will:

• Have working experience of supporting clients with Mental Health and/or Complex Needs.
• Have experience of providing Advice, Guidance and information (IAG) to vulnerable adults.
• Possess excellent communication and time management skills.
• Be willing and able to work flexibly to meet the needs of the women. 

Must have:
1-year minimum paid experience of working with vulnerable people and those with complex needs in an Advice and Guidance or Support Worker role (or equivalent).

To apply: Please see our Job Description and fill out the Application Form (available to download on our website) and email your application to our recruitment email.

Please note we do not accept CV's.

Hours  40 hours/week. Working on shift-based rota which includes early, late, night, and weekends

Application Deadline: Wednesday 19th May 2021 at 08:00 am.

Interview date:Weeks commencing  7th and 14th June 2021.

We’re seeking a qualified and experienced HR professional who wants to use their skills and experience to help us tackle the climate emergency and relieve the misery of cold homes.

This is a new role designed to develop, deliver and improve our HR function, expanding our capacity to recruit well and sustain our collaborative culture where staff are encouraged and supported to perform at their best and we collectively achieve outstanding results.

We are looking for a qualified (to CIPD Level 7 or equivalent) HR professional with at least 5 years post qualification work experience, including at least 2 years proved experience in an HR management role.

Service Manager – Learning4living – Dual Diagnosis & Supported Living Pathways

Northampton Hope Centre tackles poverty and homelessness.

Our work helps people experiencing the most acute problems of disadvantage, exclusion and marginalisation. As well as giving practical support, we focus on helping people to help themselves, provide support and services that will enable individuals to take back control of their own lives. The charity was established in 1974

Purpose of Post

The purpose of this new post is to be a key member of staff delivering the Hope Centre’s new specialist support projects, services for Mental Health, Substance Misuse and Supported Living (Housing), including the line management and support responsibilities of staff working on the projects and continual service development.

Reports to: Head of Service Delivery

Team: Client Services

Hours: 37 hours per week (Full time). Some evening, bank holiday or weekend work will be required and time off given in lieu of extra hours – Fixed term for 1 year, with potential extension

Salary Grade: £27500 - £30000 per annum

_____________________________________________________________________________

Key Responsibilities

Services & Staff

• To play an integral role in leading the delivery of support for Mental Health, Substance Misuse and Supported Living  services

• To be responsible for the management and delivery of the new ‘Hope Supported Living’ housing provision,  proactively identifying any trends, gaps in service provision and improvements required to grow credibility and scale of the project – maximising allocations and minimising voids

• To ensure that needs and risk assessments for all potential new residents to ‘Hope Supported Living’ are carried out in line with departmental procedures
• Ensuring ‘Move On’ and ‘Support Plans’ are person centred, maximising potential for service users progression
• To provide consistent and clear line management and leadership to the staffing and volunteer teams
• To work with the Service Manager – ‘Hand Up’, Skills & Employability Lead and Head of Service Delivery to generate new approaches to support services in line with identified need.
• Co-ordinating and managing a programme of support, training, therapeutic workshops and activities to enable service users to develop professional and life skills and increase confidence
• Ensuring exceptional standards of delivery in therapeutic group work with service users related to mental health, substance misuse and tenancy support/independent living skills
• Co-ordinating and managing the one-to-one support we offer to service users, using appropriate validating tools in order to measure their progress
• Networking with other organisations within and out of the “homeless sector” and pulling in their resources and expertise

• Building a cooperative and collaborative team that is flexible and adaptable to changing requirements.
• Assigning work to team members, monitoring and supervising the day-to-day delivery and quality standards of the work.
• Working alongside the Skills & Employability Lead to identify suitable service users for supported Work Based Learning, education & training or therapeutic groups/activities
• Leading by example, with exceptional case management and operational management skills to deliver against desired outcomes
• Providing professional guidance and coaching on case management to staffing team and arranging suitable training to meet team competences and capability
• Monitoring own and team’s performance to ensure it meets expectations and agreed performance criteria, reporting variances to the Head of Service Delivery and implementing performance management procedures where necessary
• Participating in training and development opportunities as agreed with the Head of Service Delivery
• To provide regular line management, supervision and appraisal for staff, in line with organisational standards
• To co-ordinate the recruitment of staff and deliver an appropriate induction and ongoing professional development.
• Act as a positive role model showing professional and caring attitudes and behaviour towards other team members, service users and partner agencies.
• To ensure good practice in the support of the vulnerable adults we support
• To participate in regular team meetings and SMT meetings

Accountability

You will be line managed by the Head of Service Delivery but will manage your own workload, prioritising both personal and team tasks and working on your own initiative.

Service Objectives

• To improve the mental and physical wellbeing of people experiencing mental health and substance misuse in Northampton, encouraging access to treatment and continued engagement
• To be a leading agency of choice in progressive and preventative support services within the homelessness sector
• To deliver a leading package of support to all residents within our supported housing projects, enabling them to move on to settled housing
• To offer leading advocacy services
• To work with people who are not ready to accept treatment, to encourage and motivate them to consider options available to them, and to support clients who lack confidence/motivation.
• To develop the services to meet the needs of this client group in conjunction with the Service Manager – Hand Up , Skills & Employability Lead and the Head of Service Delivery

• Supporting clients in the service provided by the Hope Centre and identifying service users suitable for case management
• To support, encourage and supervise service users who are involved in therapeutic workshops / groups
• Working alongside the volunteering co-ordinator and Service Managers to develop and grow the organisations volunteering opportunities (externally and for service users) with a high focus on services to support non English speaking service users

Key Responsibilities (Service Users Support)

• Ensuring service user involvement and a person centred approach are embedded within the team.

• Provide education and raise awareness to help service users manage factors that affect their mental health, substance misuse, tenancy sustainment, independent living skills and physical/mental wellbeing.
• Listening to service users and encouraging positive steps towards personal development
• Providing advice, information, practical and emotional support to service users regarding their support.
• Developing, alongside service users, flexible and realistic person centred plans within agreed guidelines.
• Regurlarly reviewing and reporting findings of department caseloads
• Attend weekly Multi Agency Homelessness Pathway Panel, as appropriate, and represent Hope on a variety of forums, exchanging information and improving joint working and achieving better outcomes for people we support
• Work closely and collaboratively with support work partner agencies, ensuring a  joined-up support offer, avoiding any unnecessary duplication of work and ensure an even distribution of the workload for shared outcomes

General

• All information must be maintained within GDPR regulations
• To be an active and effective Manager, driving the same from your teams
• To work some hours outside of normal office hours (including evenings and weekends and the on-call ROTA).
• At all times to carry out every aspect of your duties with due regard to Northampton Hope Centre’s  policies and procedures
• To ensure Northampton Hope Centre’s values are embedded in the service delivery
• To maintain a professional level of communication at all times.
• To keep clear records and plans of all contacts with clients, professionals and meetings with external agencies.
• Undertake other duties as may be reasonably determined by Head of Service Delivery, the CEO or Board of Trustee’s.
• To participate in regular supervision and annual appraisal, and help identifying your own job-related development and training needs.

Administrative

• To raise and maintain service user records in terms of attendance to workshops and as required for case management
• To complete and file required records in line with the requirements from external funding bodies
• To complete reports to the Board of Trustees when requested
• To record, monitor and report on service user progress and outcomes

Other 

• To attend staff meetings as and when required
• To attend relevant training sessions and courses
• Being a member of the Management bank holidays and out of hours shift rota.

Person Specification

This person specification sets out the essential and/or desirable experience and abilities needed by the successful candidate for this post. Please bear these points in mind when applying for the role as these requirements will be taken into account at both the shortlisting and interviewing stages.

Service Manager – Learning4living & Housing

Qualifications

1. A level 5 Health & Social Care or relevant counselling, social work, mental health nursing or substance misuse qualification
2. First Aid certificate

Knowledge

Essential Criteria - Understanding of developing and delivering services within a support setting

Essential Criteria - Understanding of the relationship between mental health and substance misuse and how these may impact on physical, mental and emotional wellbeing

Essential Criteria - Knowledge and understanding of risk assessment and risk management in a mental health or substance misuse setting.

Essential Criteria - Knowledge and understanding of safeguarding procedures and reporting any relevant issues in a timely manner

Experience

Desirable Criteria - Good understanding and awareness of housing and homelessness issues, including working with rough sleepers

Desirable Criteria - Experience of running therapeutic activities and group processes.

Desirable Criteria - Experience in Motivational Interviewing techniques

Desirable Criteria - Awareness of local services

Essential Criteria - Minimum 2 years’ experience of line managing staff within a challenging work environment specifically within a mental health, substance misuse or homelessness/supported living setting

Essential Criteria - Experience of developing and sustaining effective working relationships with, and working successfully in partnership with, other services and organisations

Essential Criteria - Development and management of projects in either a Mental Health, Substance Misuse or Homelessness/independent living setting

Essential Criteria - Proven experience of delivering and/or managing an efficient and effective casework management service in a Mental Health / Substance Misuse or Homelessness/independent living setting

Essential Criteria - An understanding of mental health conditions

Skills and Abilities

Essential Criteria - Ability to deal with stressful and difficult situations in a calm manner

Essential Criteria - Excellent negotiating and advocacy skills, and the drive and commitment to achieve positive outcomes for service users

Essential Criteria - The ability to communicate effectively, both across all levels of the organisation, and with external stakeholders

Essential Criteria - Ability to take control and responsibility for stressful, disruptive or highly-charged situations, calling on emergency services when required

Essential Criteria - Excellent organisational and record-keeping skills

Essential Criteria - Ability to work on own initiative and work well under pressure, prioritise work and meet tight deadlines

Essential Criteria - Empathetic and able to relate to staff, volunteers, customers and external agencies

Essential Criteria - To keep composure in the face of emergency and unexpected events

Essential Criteria - Ability to prioritise and manage workload

Essential Criteria - Ability to engage, lead and motivate others

Essential Criteria - A self-starter who is outcome focused and target driven

Practical

Essential Criteria -Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports

Job Title:Information & Advice Coordinator (Welfare Benefits)

Hours:28 Hours per week 

Salary:£24,500 - £27,000 per annum including London Weighting plus up to 6% Pension Contribution

Reporting to:Senior Information and Advice Worker

Member of:Information and Advice Team

________________________________________________________________

Age UK Westminster is committed to achieving equality of opportunity in both its service to the community and the employment of people and expects all employees to understand, comply with and promote its polices in their work. 

We currently have a vacancy for an Information & Advice Coordinator within the Information and Advice Team. The successful applicant will provide Welfare Benefits advice and assist with the completion of benefit claim forms for clients and their carers through a combination of home visits and telephone appointments. 

You will work closely with the Westminster City Council Joint Teams Benefits Officer based within the Home Care Charging team to ensure the smooth running of all service offered by Age UK Westminster as part of the Westminster Advice Services Partnership and able to monitor evaluate and report on a regular basis.

________________________________________________________________

Function of the Post.

• To compile financial information, provide Welfare Benefits advice and assist with the completion of benefit claim forms for older people and their carers through a combination of home visits and telephone appointments. 

Main responsibilities.

Joint Team working with Westminster City Council

• To visit service users and prospective service users in their own homes or elsewhere to compile evidence of income/savings in order to calculate contributions towards Home Care Charges.
• To provide Welfare Benefits advice and assist in completing benefit claims.
• To compile evidence of disability related expenditure.

Information and Advice:

• Interview clients in person, by telephone or by video
• Explore the nature of the problem raised by the person and, where appropriate, their wider circumstances.
• Identify and research information relevant to the users’ situation, drawing on information resources available.
• Present and discuss information with the client in an accessible form, enabling them to identify a suitable solution.
• Where appropriate and at the clients’ request, to act on their behalf and represent their interests with third parties by letter, telephone or in person.
• Inform older people about services that may be available to them and how to access them, including Age UK Westminster services.Where appropriate refer people to other agencies, and sources of help.
• Give assistance with letter writing and completing forms.
• To maintain detailed records and statistical data concerning client needs and actions taken.
• Liaise closely with the SeniorInformation and Advice Worker and partners, i.e. Department of Work and Pensions, Job Centre Plus, Westminster City Council, service users and their representatives.
• Work with volunteers, assisting the I&A Team, when necessary.
• Where appropriate to work with other local agencies in developing information and advice services, including talking to groups about the work of Age UK Westminster.
• Keep up-to-date with relevant laws, policies and procedures – locally and nationally.
• Work as part of the Age UK Westminster staff team.

General

• To participate in general fund-raising and promotion events for Age UK Westminster when required.
• To comply with Health and Safety regulations associated with your employment.
• To comply with and promote Equal Opportunities and all other requirements as specified by Age UK Westminster’s policies and procedures.
• To cover in the absence of Senior Information and Advice Worker
• To undertake any other duties that may reasonably be requested by your line manager.

Person Specification

Requirements 

Essential

Qualifications

Welfare Benefits accredited qualification or similar Information and Advice accreditation  - Desirable                                      

Experience

At least one year’s experience of working with U.K. Welfare Benefits 

Knowledge or experience of the lives of older people in an inner-city multi-cultural environment and their carers

Skills

Excellent communication skills

Ability to listen to clients and to explain things clearly without jargon or being patronising

Ability to maintain records, write letters and fill in forms

Excellent time management and prioritising skills

Ability to work both under direction and independently within the requirements of the allocated task

Good IT skills and knowledge

Good organisational skills

Ability to work alone or as part of a team and to work with other Age UK Westminster staff and other agencies.

Personal Qualities

To show a caring attitude towards older people

Commitment to the core values of the charity.

Commitment to equal opportunities.

To be level headed and calm

To be flexible and reliable

King's College London Student's Union is looking for a Advice Caseworker to work within the Advice and Support Team to assist on a range of tasks including; delivering specialist advice through a range of channels, managing a caseload and keeping accurate case records, representing individual students at formal and informal University meetings.

KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Application Process

If this is you, please apply via our website.

Applications close: 17th May at 9am

Interview date: Week Commencing 24th May

Assessment type: Interview and in tray test

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU

• Not be a trustee of King’s College London Students’ Union

Housing Advice Worker – YAC Brighton
Brighton, East Sussex, UK
Permanent Contract
30 Hours per week
£23,255 per annum (pro-rata)
£18,855 per annum (actual)

We are looking to recruit a skilled and qualified individual who has previous experience working with young people and has a good knowledge of housing legislation to join the team.

This role is part of the YMCA DownsLink Group Youth Advice Centre (YAC) team.

To provide information, advice, guidance and support to young people around a wide variety of issues. To actively engage and educate young people informally, to provide intensive support where necessary, and to undertake a programme of information, advice and support work in the community.

This role will also have a particular focus on providing support to young people to maintain their housing and where appropriate to help them find more secure accommodation.

The position comes with excellent benefits, including 27 days annual leave per annum (plus bank holidays), a company sick pay scheme, a life assurance policy of 2x your annual salary, a health and wellbeing cash plan, and a cycle to work scheme. Please download a job pack for more information about other benefits offered.

If you are an applicant interested in this post and would like an informal discussion having read the job pack, you can speak to Niamh Mannion - contact details can be found by clicking "apply" below.

YMCA DownsLink Group welcomes applications from all sections of the community. We value diversity and promote inclusion, which we demonstrate through our activities, as well as in our policies and working practices. Reinforced by our culture and values, we seek to create an inspiring and inclusive place to work.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Closing date for applications: Monday 17th May 2021 at 9am

Interview date: Wednesday 19th May 2021

YMCA DOWNSLINK GROUP

Support and Advice Worker (Housing) - Crawley

Location: Crawley, West Sussex, UK

Fixed Term Contract until 31st March 2022

30 Hours per week

£23,355 per annum (pro-rata)

£18,684 per annum (actual)

We are looking for a dedicated individual who is committed to providing a high-level of support and is passionate about reaching under-served communities.

YAC Crawley provides young people (aged 11-25) from Crawley and surrounding areas with information, advice, guidance and counselling services. We are seeking an experienced youth worker to join our rapidly growing YMCA DLG Youth Advice Centre (YAC) team in Crawley.

This role primarily involves providing a wide range of wellbeing support to children and young people (11-25 year-old) old, with a focus on supporting young people with concerns around Housing and Homelessness.

The successful applicant will be experienced in supporting children and young people using a trauma-informed and culturally competent approach, which may suit someone who has previously held a support worker, youth worker or social worker role, or who has worked within a specific remit working with young people from under-served communities.

You will be joining an experienced multi-disciplinary team who deliver support services to young people across West Sussex. You will be located primarily within the Youth Advice Centre, which is part of the YMCA Crawley Foyer building, but you will also be encouraged to develop strong partnerships with other local youth services where you may be able to co-locate.

We understand that young people from BAME and LGBTQU+ communities are disproportionately affected by youth homelessness and mental health issues and that this issue is compounded by a lack of representation from these communities within the workforce. As such, we would particularly welcome applicants from the under-served communities this role hopes to reach.

The position comes with excellent benefits, including 27 days annual leave per annum (plus bank holidays), a company sick pay scheme, a life assurance policy of 2x your annual salary, a health and wellbeing cash plan, and a cycle to work scheme. Please download a job pack for more information about other benefits offered.

If you are an applicant interested in this post and would like an informal discussion having read the job pack, you can speak to the Recruiting Manager. Please email us and your query will be forwarded.

YMCA DownsLink Group welcomes applications from all sections of the community. We value diversity and promote inclusion, which we demonstrate through our activities, as well as in our policies and working practices. Reinforced by our culture and values, we seek to create an inspiring and inclusive place to work.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Closing date for applications: Wednesday 26th May 2021 at 9am

Interview date: TBC

To apply, please visit our website.

Please note that we do not accept CVs. When submitting your application please save your application form as ‘your full name APPLICATION’ and put the job title/location in the email subject line. Please submit your application as a Word document where or PDF (we cannot accept Pages) via email.

Responsible to: Head of Advice Services
Responsible for: Volunteers, generalist advisers
Closing date: 1 June 2021
Interview date: TBA

Citizens Advice Hounslow is a well-respected charity, operating in the London Borough of Hounslow.  We are seeking to recruit an experienced Advice Supervisor to:

• support and supervise advice sessions remotely – by phone or video
• monitor advisers’ work at generalist level, checking cases
• ensure high quality of advice is maintained at all times
• promote and take up research & campaign work in accordance with the aims and principles of Citizens Advice
• if required to meet service needs, advise clients and manage own casework
• carry out any other duties compatible with the role

Please note: we are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.