Advice centre manager jobs

We have a newly created opportunity for an Income Maximisation Manager to join our fantastic Benefits, Debt & Money Advice Service at RBL. The role will be responsible for leading the delivery of the National Income Maximisation Service, providing line management, supervision and guidance to our new team of Income Maximisation Advisers working across the UK.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

This role will see you leading the setup and delivery of the Income Maximisation Service, establishing processes, pathways, and ways of working that can be tested and improved to ensure delivery in line with nationally agreed standards and best practice guidelines.

Reporting to our Head of Welfare BDMA (Benefits, Debt and Money Advice), key areas of responsibility will include:

- Co-ordinating the allocation of resources and planning of support activities within the Income Maximisation Service, ensuring person centred support is provided.
- Overseeing caseload allocation and monitoring referral volumes.
- Carrying our regular quality assurance and compliance checks, including staff observations, file reviews, checking the accuracy of advice given.
- Managing the Income Maximisation team including recruitment, induction, identifying training needs, ensuring appropriate training is undertaken and that relevant policies, practices and procedures are adhered to.
- Ensuring that individual cases are allocated and supported in an integrated way that best meets the beneficiaries’ needs.
- Keeping abreast of, and implementing, changes in social welfare law relevant to benefits and broader income maximisation.
- Liaising and working with local statutory bodies, national representatives, and other organisations as appropriate.

You will bring demonstrable experience of leading, managing and developing high performing Benefit or Income Maximisation teams across England and Wales and will have significant knowledge of the full range of welfare benefits available. You will have a solid understanding of statutory and discretionary support available to people from Central Government, Local Authorities, Energy companies and other advice charities and will be keen to utilise this experience to start and grow a new team in our national charity.

You will be contracted to your home address and will primarily work remotely from there, with occasional travel for regional and national staff and team meetings.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

ARUK Advert

 

The Research & Partnerships Directorate is a fast-paced, collaborative team committed to achieving Alzheimer’s Research UK’s vision. The Directorate has responsibility for delivering on the charity’s principal remit: funding world-class research to ultimately defeat dementia. Alzheimer’s Research UK funds dementia research through a large portfolio of investigator-led grant awards, research fellowships and strategic initiatives within the UK and increasingly internationally.

The Senior Research Funding Manager will work closely with the Head of Research Funding, leading a team focused on delivering our core grants management processes. This role is vital in advancing ARUK's research objectives and promoting engagement within the ARUK-funded research community. They will work collaboratively within the Research & Partnerships directorate and with other teams, including the Communications and Philanthropy teams.

We’re looking for someone with strong research management experience and a good eye for detail who is excited by the opportunities in the dementia research landscape.

Key Responsibilities:

 

Research Operations Leadership

· Foster and deepen relationships with the global dementia research community, with support of the Research Engagement team, ensuring ARUK remains a trusted leader in funding excellence.

· Provide oversight and functional leadership for research operations across distinctive functions: pre-award, post-award (including invoicing and reporting), and grant system management, ensuring clear ownership, robust processes and alignment with organisational goals and long-term impact.

· Oversee the delivery and continuous improvement of grants review, awarding and management processes, ensuring a high-quality applicant and award-holder experience and timely, accurate, audit-ready outputs aligned with best practice, funding policies and ARUK values.

· Lead research funding governance and policy, ensuring clear decision-making, robust guidance (including due diligence and risk management where appropriate), and consistent application of funding requirements across the end-to-end grant lifecycle.

 

Scientific Strategy and Innovation

· Provide strategic advice on research funding through horizon scanning and analysis of ARUK’s funding portfolio, identifying gaps/opportunities and shaping options for future funding strategies and schemes.

· Develop and implement new grant schemes and funding initiatives, ensuring alignment with ARUK’s research strategy and the evolving needs of the dementia research community (including early career researchers).

· Build collaborations with leading funding organisations and strategic partners (e.g., AMRC), representing ARUK externally and identifying opportunities to address shared research priorities and drive collective impact.

 

People Leadership

· Line management of three Research Managers, effectively delegating work to support delivery of their objectives.

· Leadership and development of a wider core team of six, fostering a collaborative and growth-oriented environment.

· Help to promote an inspiring team culture where personal development is prioritised.

 

Knowledge, skills and experience needed:

· Strong science background, educated to degree level in a relevant subject (preferably with a postgraduate qualification or equivalent work experience).​ 

· Good working knowledge of grant management systems (e.g., Flexigrant).

· Experience of research grant funding/management.

· Excellent interpersonal and relationship management skills, with experience of building and managing relationships with a diverse range of stakeholders, at all levels of seniority.​ 

· Experience of developing and delivering strategies, ability to spot opportunities and translate these into operational plans, thinking beyond the immediate issue to look at broader topics or themes.

· Proven ability of planning, managing and delivering projects; ability to prioritise and manage multiple tasks, showing adaptability to meet challenging targets and deadlines.​ 

· Experience of line management, including supporting and developing colleagues and, ideally, managing through others (e.g., managing managers or team leads).

· Strong communication skills with the ability to convey complex information to diverse audiences

· A team player who can collaborate effectively with a range of stakeholders internally and externally to deliver.

· Excellent eye for detail with a focus on continuous improvement.

· Excellent time management skills and ability to prioritise competing demands.

· Ability to work independently.

· Willingness to travel, including occasional overnight travel.

· Commitment to ARUK’s vision, mission and values.

Additional Information:

Ways of working:

As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £53,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 17th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva)
• life assurance cover at 3 x annual salary
• health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer

At Dementia UK, we make sure families affected by dementia don’t face it alone. Through our specialist Admiral Nurses, we provide expert advice and support when it’s needed most. As we grow, it’s vital that we deliver our strategy in a collaborative and measurable way so we can continue to make the greatest possible difference.

We’re looking for a Strategy Delivery and Performance Manager to join our Project Management Office. This role sits at the centre of the organisation, helping to keep our strategy on track and ensuring progress is clearly understood.

Working across teams, you will map out and track the delivery of our strategy, using data to provide clear insight on performance, risks and opportunities. A key part of the role is turning data into meaningful, accessible information that supports confident decision-making.

You will build strong relationships across the organisation, working collaboratively while also being confident to challenge where needed. You’ll support senior stakeholders to prioritise effectively and embed consistent ways of working around strategy monitoring and performance management.

Alongside this, you will manage cross-organisational projects, ensuring they are well-planned and delivered successfully.

We’re looking for someone with experience of implementing strategy and monitoring and measuring performance, who is confident working with data and able to use it to tell a clear story. You don’t need charity experience, but you will bring strong stakeholder management, a collaborative approach and the ability to influence at all levels. We’ll also expect you to have strong project management skills.

Above all, you’ll be motivated by purpose and committed to helping Dementia UK deliver its strategy so that more families can access the support they need.

Our culture

In addition to offering a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.  

Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.  

Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).  

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to feel comfortable being themselves at work.

Dementia UK is a Disability Confident employer.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK. 

*Please note that any decision on flexible working is based on business needs 

The Bromley Mental Health & Wellbeing Hub (BMHWH) is a key part of the transformation of mental health services in the borough under the NHS Long Term Plan. Delivered in partnership with Oxleas NHS Foundation Trust, the Hub brings together primary care, secondary care and the voluntary sector to provide flexible, holistic and integrated support for adults with mental health needs.

We are seeking a Senior Mental Health Advisor to join our Information, Advice and Guidance (IAG) and Tailored Wellbeing pathway. This is an exciting opportunity for experienced mental health practitioners who are passionate about high-quality, person-centred support and who thrive in a collaborative, fast-paced environment.

As a Senior Mental Health Advisor, you will provide strong, supportive line management to a team of Mental Health Advisors, ensuring high-quality casework, reflective practice and staff wellbeing. Alongside your leadership responsibilities, you will hold a small caseload, delivering tailored, time-limited one-to-one and group interventions to adults with mental health problems, including those with heightened need or risk.

You will work closely with Oxleas clinical colleagues to undertake holistic assessments, coordinate referrals, and ensure joined-up support that meets individual needs. You will also play a key role in service development, quality monitoring and representing the Mental Health Advisory team in key meetings.

Key Responsibilities:

• Supervise and support a team of Mental Health Advisors
• Ensure high-quality case management, safeguarding practice and accurate record-keeping
• Deliver holistic assessments and brief, person-centred interventions to a small caseload
• Coordinate referrals and work collaboratively with Oxleas and community partners
• Monitor outcomes, contribute to service development and represent the team in key meetings
• Promote recovery, independence and access to local wellbeing opportunities

About You (more detail in the Person Specification)

We are looking for candidates who can demonstrate:

• Experience working within mental health services
• Strong line management or supervisory experience
• Confidence in completing holistic assessments and managing a diverse caseload
• Ability to work independently while contributing to a collaborative, multidisciplinary environment
• Strong organisational skills and the ability to thrive in a fast-paced setting
• A proactive, reflective and person-centred approach

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 10th May (11:59pm)

Likely interview date: Week beginning 18th May

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

About the role

We’re seeking a PPIE Manager to lead and strengthen patient involvement across mitochondrial disease research. As an equal partner in the LifeArc Centre for Rare Mitochondrial Diseases, The Lily Foundation leads the programme’s patient and public involvement strategy.

While the initial priority for this role is delivering the PPIE strategy for the LifeArc Centre, as a permanent member of the team, you’ll be responsible for building a sustainable involvement infrastructure that extends across all Lily Foundation research workstreams.

You’ll become a ‘patient expert’ who can bridge the gap between the patient community and the scientific world. You’ll be proactive in upskilling and empowering both patients and researchers, ensuring that lived experience remains the compass for future research.

Key responsibilities

• Lead LifeArc Centre delivery: Work closely with LifeArc leadership and researchers to embed meaningful patient involvement across research activities and work packages.
• Develop the IMPACT network: Grow and support our national patient involvement network, identifying opportunities for families to contribute to research design and documentation.
• Deliver training and capacity building: Develop and deliver training, guidance and workshops to upskill patients, families and researchers in effective PPIE practices.
• Translate and communicate research: Work with our Marketing Team to provide content for the promotion of research news and medical information through social platforms and web-based materials.
• Facilitate focus groups and webinars: Organise patient focus groups to develop a strong knowledge of community needs and lead our quarterly online ‘Zoom Room’ sessions.
• Evaluate and report impact: Measure and share the ‘real world’ impact of PPIE activity to demonstrate its value to LifeArc partners and funders.
• Shape future strategy: Support the development of the UK Mitochondrial Disease Research Institute, ensuring lived experience remains central to the future direction of mitochondrial research.

Person specification

We’re looking for someone who blends a professional background with a genuine heart for our cause.

Essential knowledge and skills

• Professional background: A background in science, nursing or research, with the proven ability to digest complex medical concepts and ‘translate’ them into accessible, jargon-free content.
• PPIE expertise: A deep understanding of Patient and Public Involvement and Engagement best practices and the different stages of the research cycle.
• Training and facilitation: Confidence in designing and delivering workshops or capacity-building activities for audiences ranging from families to senior researchers.
• Exceptional communication: Confidence in building relationships with families, senior academic leads and industry partners.
• Organisational drive: High levels of organisation and the ability to work independently to manage multiple priorities within a ‘small but mighty’ remote team.

Essential experience

• Direct engagement: Substantial experience working directly with patients, families or the public within a charity, research or healthcare setting.
• Delivering PPIE: A proven track record of delivering involvement activities that have influenced research or service design.
• Impact reporting: Experience in measuring and demonstrating the ‘real world’ value of patient engagement to stakeholders and funders.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment. We particularly welcome applications from people with lived experience of mitochondrial disease or other rare conditions.

Closing date: Monday 11th May 2026

Interviews: W/c 18th May 2026

Advice & Information Worker (Havering)

WORKING HOURS: 21 hours per week

SALARY: £27,196 pro rata; (£16,318 for 21 hours actual)

CLOSING DATE: Monday 1st June by 12pm

PROPOSED INTERVIEW DATE: Tuesday 9th June

 

Age UK Redbridge, Barking & Havering offers an Advice & Information service to support older people living in the boroughs of Redbridge, Barking & Dagenham and Redbridge which is free, independent and confidential to older people, their relatives, carers and friends. We offer support with benefits maximisation to make sure people receive everything they are entitled to, housing issues, social care needs, health and disabilities, advice on energy efficiency and fuel poverty, to assistance with form filling and leisure.

We are recruiting an Advice Worker to cover the London Borough of Havering. This role requires the worker to work independently and manage their own caseload but be part of the wider team and be aware of the other services provided by Age UK Redbridge, Barking & Havering. The post involves both office based, home visit and outreach work at a variety of locations across Havering. Good IT skills are required and familiarity with Charity Log would be useful as well as knowledge of relevant quality assurance systems.

To apply: Please check our website for further details and a full application pack

Completed application forms and Equal Opportunities Forms should be returned to admin using the email: admin or alternatively post to Gabby O’Neill Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.

Salary: £31,104 to 34,199 (Grade B)

Contract: 12-month fixed term contract (maternity cover)

Hours: Standard hours are 37 hours per week. These can be worked flexibly, and we are happy to discuss part-time hours and alternative working patterns.

Would you like the opportunity to provide advice, casework and representation to students?

Working within an inclusive, empowering and aspirational culture, you’ll play a key role in providing specialist advice and representation to students at Manchester Met. As an Advice Centre Caseworker, you will support individual students through complex and often challenging situations, helping them to understand their rights, navigate systems, and achieve fair outcomes. This is a rewarding opportunity to make a real difference to students’ lives as part of a supportive, values driven team.

Working within our professionally recognised Advice Centre, you will:

• Provide confidential, impartial advice and support to students on a wide range of issues, including:

  • Student funding and finance
  • Disability benefits
  • Housing
  • Academic matters such as appeals, complaints and misconduct

• Deliver advice through multiple channels, including face-to-face, telephone, email, and Microsoft Teams, adapting your approach to suit individual needs.

• Manage casework efficiently and effectively, including drafting correspondence and negotiating with third-party organisations on students’ behalf.

• Act as a representative and advocate for students at meetings, hearings and tribunals, both within the University and externally. Cases may include issues such as discrimination, academic misconduct, or sexual violence.

• Work collaboratively as part of a supportive, passionate team focused on improving outcomes for students.

What Are We Looking For?

We’re looking for someone who has:

• Experience of advice work, including providing casework and/or representation at hearings or tribunals.
• The ability to locate, interpret and apply information resources and legislation, and explain these clearly to students.
• Significant experience of providing confidential, impartial and non-judgemental advice.
• A flexible, client‑focused approach to work.
• Excellent interpersonal skills, with the ability to build strong relationships and work effectively with people at all levels.
• An empathic, approachable manner and a strong commitment to supporting students.

For further information and to apply, please click the apply button.

Closing Date: 12pm Monday 25th May 2026.

Interview Date: Week commencing 1st June 2026.

Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice face to face, over the phone and digitally. 

Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets, debt and housing crises. 

This role would provide direct line management to the following teams: 

• Client Services Team - the initial access points for up to 80% of clients accessing our services. From client facing work at our local town centre premises through to processing our online referral forms, this team is integral to ensuring that clients can access our services.  
• Volunteer Team – led by 2 part-time volunteer supervisors, our team of 30 volunteers deliver advice to clients over the phone and face to face. Delivering over 6000 hours of volunteering per year, this team has increased by 50% in the past 12 months and is continuing to grow across the organisation.  
• Community Outreach Team – responsible for delivering community outreach advice sessions across Bury and Bolton, as well as representing CABB in local/ neighbourhood meetings and building relationships with key community stakeholders. This team attended over 700 sessions in 2025, and with increased resources we now envisage this to continue increasing, ensuring we are delivering advice to our clients in the spaces and places they feel comfortable in, removing barriers to advice. 

These teams collectively make up our client access points, in 2025-2026 supporting over 16,000 clients to access our services and receive information, guidance and advice.  

There’s no ‘average’ day for our teams – each client, case and community location is different.  You will be responsible for supporting these teams, enhancing the service and ensuring that we are able to provide high quality information, guidance and advice to clients when they access our services.  

You will be part of the Delivery Leadership Team, a well-established team of managers responsible for their areas of specialist advice. 

This is a fantastic opportunity for personal and professional development, where you will be fully supported in this role, with development opportunities available.

About you:

• Experience of managing operational/ client facing teams (preferably within the advice sector but not essential),
• Excellent interpersonal skills to engage with a diverse range of team members, clients and stakeholders,
• Great communication and networking skills to represent CABB at community meetings and events,
• Organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment,
• Be empathetic, compassionate and resilient, understand how to use trauma informed approaches,
• A genuine passion for place-based support and breaking down barriers for clients.  

Key tasks within this role include:

• Hold responsibility for ensuring our client access points is best able to meet local need, is effectively managed, consistently delivered and developed to provide an accessible, inclusive and high-quality service to residents in our local communities.  
• Represent and liaise with stakeholders including local authority representatives, community leaders and funders.   
  Attend and contribute to community-based, VCSE and Local Authority meetings and events.
• Proactively seek new opportunities to develop our community outreach sessions, focusing on areas with high index of multiple deprivation, and communities not represented within our client base.
• Using quantitative and qualitative data, prepare regular funder reports, ensuring all teams are accurately recording client and case data on our case management systems. 
• Develop knowledge within the teams to enhance the client journey, from signposting and referral information through to the development of new and innovative ways to deliver advice to clients. 

Application Process

1. To view the full job pack (including role description and person specification) please see the job pack attached.
2. Please submit copy of CV and Cover Letter as set out in job pack.

Please note we will be actively interviewing and shortlisting candidates during the application stage and reserve the right to close the vacancy early. 

We believe inclusion is a social justice issue - a principle that underpins our EDI work. To that end, we particularly welcome applications from local individuals who are representative of the local communities we serve - this is not just a matter of diversity but of strategic importance to ensure our services are grounded in the realities of our communities.

If you would like an informal conversation about this role or the application process, you can book a meeting with our HR Team (link available within the job pack).  

Benefits

We value the people who work here. The following are included within the employee remuneration packages as standard;

• A flexible 35 hour working week (for full time employees)
• Generous holiday entitlement – starting at 25 days per year, increasing to 30 (in addition to bank holidays), pro-rata for part time
• Additional day off for your Birthday
• 5% employer contribution pension scheme
• Income protection insurance
• Access to 24/7 confidential telephone counselling and structured counselling support
• Access to online GP and telephone counselling services
• Enhanced family friendly leave and occupational sick leave
• Access to ‘Blue Light Card’ and other charity discount schemes

This is more than a management role—it’s an opportunity to create a vibrant ecosystem for young entrepreneurs.

You’ll take ownership of the centre, embedding it in the local community while supporting young people (18–30) to start and grow their businesses. From building partnerships to mentoring founders, you’ll be at the heart of real social impact.

We’re looking for a self-starter who thrives on responsibility, can work independently, and brings energy, ideas and leadership to everything they do.

Growing Enterprise in the Community

• Build strong partnerships with local organisations and stakeholders
• Create a collaborative network that champions youth enterprise
• Raise awareness and position the hub as a go-to space for start-ups

Recruiting & Supporting Clients

• Lead outreach and recruit aspiring entrepreneurs
• Provide pre-start advice and guide business planning
• Manage applications, referrals and waiting lists

Delivering Business Support

• Offer ongoing mentoring and practical business advice
• Connect clients with local businesses, professionals and mentors
• Support employability and enterprise development pathways

Running the Hub

• Oversee day-to-day operations and facilities
• Host tours, meetings and events
• Ensure a welcoming, professional and inspiring environment

Reporting & Performance

• Monitor KPIs including occupancy and business success rates
• Maintain accurate records and reporting for trustees
• Manage rent processes and contribute to financial sustainability

Budget & Compliance

• Manage budgets and support fundraising activity
• Ensure Health & Safety standards are implemented and upheld

Launch It Kent is an independent charity based in Sheerness Kent. The charity is supported through a social franchise by Launch It who have been operating for over 25 years and manage 7 enterprise centres across the UK.

Are you excited by the latest innovations on the market to help people overcome barriers to independence?  Are you skilled at seeking out the best deals to pass on to the people who need them most?  Do you have the ability to put people at ease and feel supported?  Are you highly organised and dynamic?  If so, we need you!

An exciting opportunity has arisen to join our team as a Resource Centre Manager.  This is a fantastic opportunity for a Dispensing Optician, Sensory Equipment Specialist, or experienced practitioner with service management skills to lead and develop a well-established Resource Centre.

You will play a central role in supporting people who are blind, partially sighted, Deaf, hard of hearing and deafblind to access assistive equipment and technology that maintains independence and improves quality of life.

The role includes leading the day-to-day running of the Resource Centre, ensuring a high-quality, person-centred service, and working collaboratively across the organisation. There is also scope to shape and grow the service, including developing new income opportunities and resources.  You will be line managing a small team of staff and volunteers. 

We are looking for someone with experience in sensory support, strong organisational and people management skills, and confidence in advising on equipment and practical solutions. You will be proactive, flexible and committed to improving outcomes for the people we support.

This is primarily an office-based role with some travel across Surrey.

We can offer you:

· A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays)

· Pension contributions 6% matched with the Pensions Trust

· Access to an Employee Assistance Programme

· Investment in your development

· Annual flu vaccinations and an eye test every two years with a contribution towards work related glasses

· A vibrant and friendly team! 

Sensory Services by Sight for Surrey has been established for over 100 years.  We enable and empower people who are blind, partially sighted, Deaf, hard of hearing and deafblind to overcome barriers and to be as independent as possible.

An Enhanced Disclosure and Barring Service will be required, which we can arrange.

Closing Date:  Please apply by 9.00 am on Monday 18th May using our application form  

Interview dates: Shortlisted applicants will be offered an interview on Thursday 28th May. 

The South East Gambling Harms Partnership is a consortium of regional Citizens Advice offices that include: Wokingham, Reading, West Berkshire and East Berkshire offices in Berkshire and Hart, Rushmore, Basingstoke and Tadley in North Hampshire. This is a high-profile initiative funded by the Office for Health Improvement and Disparities (OHID) to tackle gambling harms through the collaboration of the South East Gambling Harms Partnership. 

The Role

We are looking for a strategically-minded Regional Service Manager to lead the South East Gambling Harms Partnership. You will be the architect of our strategic engagement, building trusted partnerships with NHS commissioners and local authorities to ensure gambling harms are a priority in local health responses. You will lead a dedicated team of Training Leads and Prevention Workers, fostering a culture of accountability and innovation, building strong links with VCSE partners and the wider community. 

Key Responsibilities

• Strategic Leadership & Influence: Act as the lead advocate for the partnership, engaging with NHS and Local Authority commissioners to ensure gambling harm prevention is embedded into local health strategies and regional policies.

• Partnership Management: Provide cohesive leadership for a collaboration of eight Citizens Advice offices, ensuring all locations are aligned, accountable, and integrating gambling screening into daily practice.

• Operational Oversight: Lead the project team (Data Officer, Training Leads, and Prevention Workers) to meet ambitious targets, while managing budgets, risks, and funder reporting.

• Stakeholder Engagement: Foster "trusted partner" relationships with grassroots organisations and wider community sectors to reach high-risk groups, including young people, veterans, minority communities and affected others. 

Are you passionate about using competitions to generate income?
We’re looking for a dog loving fundraiser to be our expert in the growing and exciting realm of prize led fundraising, tapping into new audiences who are looking to contribute to our mission through lotteries, raffles and other prize led value exchange opportunities.

What does this role do?
As Prize Led Programme Manager, you will:

• be responsible for the smooth running of the programme, working closely with external agencies to deliver of lotteries and raffles,
• develop and grow the programme, bringing new ideas from conceptualisation to launch, ensuring we continue to innovate and grow our income through prize led activity.
• work closely with external and internal stakeholders to ensure all programmes are effective and compliant with Gambling Commission regulations,
• coach and manage the Prize Led Campaign Manager, supporting them to deliver high quality work. 

Interviews for this role are provisionally scheduled for week commencing 18th May 2026 and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need experience in prize led fundraising, specifically either lotteries or raffles, and confidence navigating Gambling Commission regulation in this area. We’re looking for someone who can expand and grow our programme, so our ideal candidate will be creative and curious, always looking for innovative ways to diversify these income streams through a supporter led approach. You’ll enjoy working with various teams across the charity and externally, being approachable and working together with other teams to deliver excellent programmes to raise as much money as possible for the dogs in our care, and the best experience for our supporters. 

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

We are looking for a Housing Advice Worker who is passionate about supporting young people experiencing homelessness to transition into safe and secure housing.

The ideal candidate will work proactively and enthusiastically, both independently and as part of a team. They will have experience working in a busy, often fast-paced environment and be confident in assessing individual needs and identifying appropriate housing pathways. The successful candidate will have a strong understanding of housing and homelessness legislation, along with a solid insight into the reasons individuals experience homelessness. They will be able to effectively support young people presenting with a wide range of needs and barriers.

Key details

• Contract type and hours: permanent, full-time working 35 hours per week, Monday-Friday (9:30-5:00)

• Salary: starting salary £32,136.00. Salary scale £32,136.00 - £35,778.08

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline: 9am, Wednesday 20th May

• How to apply: complete our application form on our website, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

A great opportunity to join our Sussex focussed charity as we embark upon a new 4 year strategy.

This is a senior, high-impact post. You will lead on business development and income generation — writing bids, building partnerships and developing strategy — working closely with the Chief Executive and Senior Leadership Team.

A key part of the role (1.5 days per week) is dedicated to securing funding for our Lost Woods Project, a multi-agency community development initiative running until November 2027.

Key responsibilities include:

• Designing and driving an organisational Business Development Strategy
• Writing and submitting high-quality grant applications and competitive tender bids (including £150k+ bids)
• Maintaining a strong pipeline of funding and contract opportunities
• Building and sustaining strategic partnerships across the public, voluntary and private sectors
• Leading on AirS communications, marketing and profile-raising
• Supporting smooth handover of awarded contracts into delivery

What We're Looking For

Essential:

• Proven track record of securing grant funding and winning contracts, including large bids of £150,000+
• Experience of collaborative bidding and partnership development
• Management experience in a similar organisation.
• Excellent written and verbal communication skills
• Experience of CRM systems
• Strong analytical and strategic thinking skills
• Knowledge of the national and local funding landscape and public sector commissioning
• Educated to degree level or equivalent

Desirable:

• Knowledge of the voluntary and community sector in Sussex
• Experience of Social Value and Theory of Change impact evaluation
• Formal fundraising or project management qualification
• Knowledge of community asset development, rural housing or nature-based solutions

Personal attributes: You are self-motivated, highly organised, calm under pressure, and a genuine completer-finisher. You can write compelling bids, build trusted relationships, and present confidently to a range of audiences.

Accountable to: Head of Finance and Operations Staff responsibilities: None initially (line management potential)

Salary: £45,000 (pro rata) Hours: 35 hours per week (part-time considered at 28 hours) Contract: Permanent Location: Lewes, Sussex — hybrid working.

AirS is committed to equality, diversity and inclusion. We welcome applications from all backgrounds.