Advice jobs in East of england

Job description

This is an exciting time to join Spires and play an integral part in delivering our new Croydon Day Centre, which we are delivering in partnership with Croydon Voluntary Action (CVA) and CAYSH, with the support of MHCLG’s Ending Homelessness in Communities Fund.

About us: Spires is a grassroots South London charity working with people impacted by homelessness to lead lives of greater stability. Our support workers provide non-judgemental and tailored advice and guidance to adults who are currently facing homelessness or are at risk. We support people to secure housing that is sustainable, suitable for their needs, so they leave homelessness behind for good.

Part 1:  The Role

This role sits within our Housing and Homelessness (H&H) team. The post holder’s work will centre around three days a week at the Croydon Day Centre, with two days working in the community, which will include working from our refugee drop-in delivery in partnership with Croydon Refugee Day Centre (CRDC). The post holder will also work at our H&H services in Lambeth and Wandsworth on occasion, and colleagues from those services will also support the running of the Croydon Day Centre. The post holder will work from our Stockwell Office on Wednesdays. 

Part 2: Key duties and responsibilities

Service Delivery & Support

· Welcome and engage service users in a non-judgemental, compassionate manner.

· Provide basic needs support such clothing, and access to a safe space.

· Offer advice, advocacy and signposting on housing, health services and other support agencies.

· Conduct assessments of need and develop personalised support plans.

Case Management

· Maintain accurate, confidential records of interactions and support plans.

· Liaise with housing teams, healthcare providers, social services, and other partners to coordinate support.

· Monitor individuals’ progress and update plans as required.

Centre Operations

· Assist with daily tasks such as setting up service areas, distributing supplies, and managing donations.

· Ensure safeguarding procedures and organisational policies are always followed.

Crisis Support

· Identify signs of crisis, risk, or safeguarding concerns and respond appropriately.

· Support individuals experiencing emotional distress, mental health issues or substance misuse challenges.

General                                                                               

· Be proactive in reviewing and evaluating own performance, and in identifying and acting upon areas for improvement and development.

· Undertaking other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff, including session cover

· Attend and participate in staff and team meetings and other meetings as required

This job description covers the current range of duties and will be reviewed from time to time. It is Spires’ aim to reach agreement on changes, but if agreement is not possible, Spires reserves the right to change this job description.

Part 3: Person specification

Essential experience

· Working with vulnerable and socially excluded people, particularly people experiencing homelessness or insecure accommodation and associated culture – drugs, alcohol, violence, mental and physical ill-health.

· Managing a caseload, needs assessment, planned support, key working, goal setting and advocacy.

· Experience of challenging appropriately and maintaining clear and appropriate boundaries

· Networking and effectively liaising with specialist service providers or agencies to establish and/or improve access to services for clients   

Desirable experience

· Working with volunteers

· Working in the charity sector and/or a day centre environment

Essential knowledge

· Sound understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services that are fully responsive to their needs

· Good understanding of safeguarding practices in a social care and/or day centre environment

· Good understanding of confidentiality and working with sensitive information

· Working knowledge of health and social care services

Desirable knowledge

· A relevant NVQ2/3 or equivalent qualification in a relevant field.

Essential skills and personal qualities

· Excellent written and spoken communication skills

· Information and relationship management skills

· Ability to effectively manage time, work under pressure and balance competing priorities to meet deadlines

· IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases

· Non-judgemental with the ability to empathise

Part 4: Summary of terms and conditions of service

Location: The postholder will be an employee of The Spires Centre. This post is based at

Elmfield House 5 Stockwell Mews SW9 9GX. However, the post holder will be working across Spires’ drop-ins in Lambeth, Wandsworth and Croydon.

Probation: This post is subject to a 6-month probationary period.

Notice: This post is subject to a four-week notice period.

Annual leave: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year.

Pension: The Spires Centre will contribute 5% of annual salary for those who qualify for our group pension plan.

Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans.

Expenses: The role may require travel. Out-of-pocket expenses will be paid when incurred in accordance with our expenses policy.

Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults. This post is also subject to a Disclosure and Barring Service check.

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the role

Leading innovation across the organisation, you will be responsible for developing and delivering a strategy to grow our movement, to increase our membership and reach whilst ensuring we continue to reflect the needs and aspirations of women. You will oversee research into women’s evolving needs and preferences, whilst testing approaches with new external audiences to maximise our relevance, diversity and inclusivity. At the same time, you will actively embed innovation into strategy and decision-making in all areas, constantly find new ways to reach underrepresented women and build a wealth of data to support your recommendations. You will lead transformation across the organisation by championing change, creativity and a forward-thinking strategy that ensures the continued growth for the WI.

Location: Hybrid, with one day per week at our London, Oxfordshire or Wales office.

About you

Highly experienced in innovation, organisational development or programme management, you will bring an impressive track record of instigating and managing successful organisational change that leads to sustainable income generation. You will be adept at designing and delivering pilot programmes, as well as commissioning research and deploying data to support action. The role requires excellent communication skills and the confidence to advise and lead at both senior leadership and Board level, as the organisation looks to you to lead fundamental organisational change. Experience within the charity or not-for-profit sector would be beneficial, as would an understanding of trends and issues affecting women across different demographics in the UK.

How to apply

For further information about this Head of Innovation role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.

Closing date: 3 September 2026.

First round interview (virtual): 11 September 2026.

Second round interview (in-person): 15 September 2026.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

Help us make a bigger difference to families

Home-Start Barnet, Brent & Harrow supports families with young children through challenging times. We are looking for an experienced and organised Finance & Business Manager to ensure our charity’s finances and core business functions run smoothly.

This is a varied, hands-on role within a friendly and committed team. You will lead our day-to-day financial management while overseeing governance administration, HR processes, contracts and organisational systems.

What you’ll do

You will:

• Produce management accounts, budgets, forecasts and financial reports.
• Monitor income, expenditure and cash flow.
• Oversee QuickBooks and the work of our Finance Administrator.
• Provide financial information for funders, the CEO and Trustees.
• Coordinate governance, compliance and risk-management processes.
• Oversee routine HR administration and work with our external HR advisers.
• Manage key suppliers, contracts, insurance and IT support.
• Line manage the Finance Administrator and work closely with the Office Administrator.
• Improve systems and help the charity work more efficiently.

About you

You will have:

• Strong charity finance or business-management experience.
• Practical experience of using QuickBooks and producing management reports.
• A relevant finance qualification, such as AAT Level 3 or 4, or equivalent practical experience.
• A good understanding of budgets, financial controls and reconciliations.
• Experience of governance, HR administration, contracts or office systems.
• Experience of supervising or managing staff.
• Excellent organisation, accuracy and attention to detail.
• The confidence to take ownership, work independently and communicate clearly.

You will be practical, approachable and comfortable working across different areas in a small charity. You will enjoy improving systems, solving problems and helping colleagues do their jobs effectively.

The role is office based and requires someone who can stay focussed and productive, working around a busy team

About the organisation

For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.

nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

About East London Rape Crisis Service

East London Rape Crisis provides free, confidential specialist support for women and girls who have been raped or experienced any other form of sexual violence or abuse at any time in their lives, regardless of whether or not they have reported to the police. We offer confidential and independent support.  Services include advocacy, emotional and practical support, one-to-one counselling and group work.

About You

The Women’s Caseworker provides proactive short-term support and casework to female victim-survivors of sexual violence. You will work as part of a growing feminist Rape Crisis service that is developing to meet the needs of women and girls. This post involves travel across East London, and a hybrid model of home, outreach and office working.

We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls. We particularly encourage applications from Black, Asian and minoritised women, young women with lived experience and those who have experience of accessing services as a young woman/girl.

Job Ref: nia 221

Hours: 35 hours per week (including 1 evening per week and Saturday mornings on a rota basis)

Team: East London Rape Crisis

Salary: £29,000- £32,000 dependent on experience and qualification

Location: Hybrid approach to office, outreach and home working. Current office locationsare Islington and                                             DagenhamHeathway

An organisation providing specialist support to the not-for-profit sector is seeking an experienced Head of Finance to join its team.

The Head of Finance will take responsibility for a broad range of financial management activities, working closely with senior stakeholders to provide high-quality financial information, analysis and advice. The role combines strategic financial planning with oversight of core financial reporting and control processes.

Key responsibilities include:
• Lead budgeting and forecasting processes across a complex, multi-entity international environment
• Develop financial models and scenario analysis to support organisational planning
• Oversee monthly management reporting, including analysis of performance against budget
• Manage year-end financial processes and coordinate with external auditors
• Provide financial insight and advice to senior stakeholders to support effective decision-making
• Oversee financial management and reporting requirements associated with externally funded activities
• Support the continued development of financial processes, controls and reporting

About You
• Fully qualified accountant (CCAB or equivalent)
• Experience within the charity, not-for-profit or a similarly complex environment would be advantageous
• Strong budgeting, forecasting, and financial modelling experience
• Experience overseeing management accounts and year-end processes

The role is mostly remote with occasional travel required for on-site meetings.
Given the international nature of the role, some flexibility around working hours may occasionally be required

Location: Hybrid, London with flexibility to work remotely

About the role

At SSAFA, safeguarding is everyone's responsibility. As awareness of safeguarding continues to grow, so does the need to provide expert advise and guidance to colleagues and volunteers who work with beneficiaries facing complex and often challenging situations involving safeguarding concerns.

As a Safeguarding Social Worker, you will play a key role in strengthening safeguarding practice across the charity. Working closely with the Principal Safeguarding Officer and wider Safeguarding team, you'll act as part of SSAFA's Safeguarding Single Point of Contact (SPOC) service, helping to lead the organisation's response to safeguarding concerns and providing expert advice and guidance to colleagues across the charity. You'll also contribute to the continuous development of safeguarding policies, procedures and best practice.

This is a rewarding opportunity for an experienced Social Worker who is passionate about safeguarding, enjoys working collaboratively, and is committed to helping create a culture where safeguarding is understood, prioritised and embedded in everything we do.

About the team

You will join SSAFA's Social Care Operations Directorate, reporting to the Principal Safeguarding Officer and working as part of a dedicated team committed to ensuring that serving personnel, veterans and their families receive the support they need. Working closely with colleagues across Social Work Services and other specialist functions, you will play a central role in promoting and embedding safeguarding practices throughout the organisation.

About you

You will bring extensive post-qualification experience, gained within safeguarding, together with a sound understanding of current legislation, guidance and best practice.

You will be confident in managing complex safeguarding concerns, providing professional advice and guidance, and supporting colleagues and volunteers to make informed decisions in challenging situations.

You will have the ability to assess risk, exercise sound professional judgement and work collaboratively with a wide range of stakeholders to achieve positive safeguarding outcomes.

Strong communication and interpersonal skills are essential, as you will be building effective relationships across SSAFA and with external agencies, delivering training and supporting colleagues at all levels of the organisation.

You will also be highly organised, with excellent attention to detail and the ability to manage a varied workload while maintaining accurate records.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2025 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

For more information and to apply, please click on the Redirect button.

If you have any queries or would like to speak to someone about this role, please contact Heather Hammett for an informal discussion.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 31st August 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Are you a proactive, flexible, and target-driven individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons?  Do you have extensive recent experience of providing specialist money and/or Welfare benefit advice? 

If so, St Giles Trust is looking for a collaborative Finance, Benefits & Debt Coach to join our team, providing a range of support to community offenders and prison leavers around issues such as debt, finance and welfare benefits advice and support.

About St Giles Trust  

An ambitious, well-established charity that helps people facing adversity to find jobs, homes, and the right support they need.Central to our ethos is our beliefthat people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others. 

About this key role 

As our Finance, Benefits & Debt Coach, you will provide person-centred support to a caseload of service users who will either be serving community sentences or have been released from prison.  This will involve undertaking assessment and action planning with individual service users and creating a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users.

We will also count on you to deliver a range of interventions to service users which contribute towards the achievement of prescribed outcomes, including group work sessions.  Developing and maintaining positive working relationships with external agencies and working towards contractual targets and outcomes within agreed timescales and in line with specified quality standards are also vital aspects of the role. 

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting, and promoting the safety of our clients. An enhanced DBS check is required for all successful applicants. 

Vetting process will be in accordance with Cabinet Office Baseline Personnel Security Standards (BPSS) and will include Enhanced DBS check. The contract also requires clearance through HMPPS vetting.

What we are looking for 

• Experience of engaging successfully with challenging people, e.g., those with complex and multiple needs 

• Proven record of working with partner agencies 

• Evidence of training at specialist level in money and/or welfare benefits advice

• Higher level certificate in money and/or welfare benefit advice from accreditation

• The ability to assess clients’ needs and provide tailored, client-led support

• Able to work sensitively with clients applying trauma informed strategies 

• Excellent interpersonal, relationship building and communication skills, both verbal and written 

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more. 

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. 

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. 

This is a Fixed term, full time role until 31st March 2027.

About us

The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.

Our organisation aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, by advancing research and promoting excellence in CBT and related professions.

We have more than 27,000 members across the UK, Ireland and overseas, and a staff team, who work remotely. 

We deliver a wide range of events via online and in-person CPD sessions and two conferences which support the professional development of members and non-members, whilst sharing best practice showcasing research and creating valuable networking opportunities.

About the role

Your role will be the lead for governance and assurance across BABCP, supporting the Board, Committees and staff teams to ensure robust governance arrangements, effective risk management and compliance with regulatory requirements.

This role will focus on;

• ensuring the continued development, implementation and embedding of BABCP's Governance and Assurance Framework, including the identification, management and monitoring of organisational risk.
• supporting the Board and Committees through the provision of expert governance advice, effective administration, performance monitoring and the delivery of key governance activities including the AGM, elections and Annual Report.

Please refer to the full job description for more itemised duties and responsibilities.

What we’re looking for

The successful candidate will have significant experience of leading and managing governance and assurance functions within an organisation of similar scale, and be confident working with senior stakeholders, Boards and Committees.

You will need to be highly organised, able to build strong and effective working relationships, and capable of providing expert advice on governance, assurance, risk and regulatory matters.

Experience of working within a regulated environment, with knowledge of governance best practice and relevant legislation, would be an advantage.

We are looking for a candidate who can think strategically, solve complex problems, and work collaboratively with colleagues to strengthen governance practices and support organisational objectives.

Please refer to the person specification as part of the job description for more information on the criteria to be successful in the role.

BABCP supports and promotes Equality, Diversity and Inclusion. We welcome applications from people of all backgrounds.

How to apply

Please provide a CV and cover letter by midnight on 23rd August 2026.

Please note

We expect a high volume of applications for the role so early application is encouraged as the advertisement may be withdrawn ahead of the application deadline.

If you have not heard from us by 9th September 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.

Feedback will be provided to those who are invited to interview.

The Alex Project is Spectra's specialist sex worker support service. We provide outreach, advocacy, online engagement, community development and research activity with sex workers across London.

As our team continues to grow, we are looking for a compassionate, strategic and community-minded leader to join Spectra's Senior Management Team as our new Head of Sex Worker Support Services.

This is an exciting opportunity to shape and develop a well-established service that combines frontline support, community engagement, partnership working and research. You'll work alongside a committed team of staff, volunteers, partners and community members to ensure that sex workers across London can access high-quality, accessible and non-judgemental support.

About the role

The Head of Sex Worker Support Services provides strategic leadership for the Alex Project and is responsible for the overall direction and development of the department.

The role includes:

• Leading and supporting a multidisciplinary team delivering outreach, advocacy, online engagement, research and community development activities.
• Developing partnerships with statutory, voluntary and community organisations across London.
• Supporting staff with complex casework, safeguarding and service development.
• Working with colleagues to secure funding and support sustainable growth.
• Overseeing service monitoring, reporting, quality assurance and learning.
• Supporting meaningful community participation and ethically governed research activity.
• Contributing to Spectra's wider organisational leadership as a member of the Senior Management Team.

About you

We're looking for someone who combines strong leadership skills with a commitment to the rights, wellbeing and self-determination of sex workers.

You will have:

• Experience of leading staff, volunteers or services within the voluntary, health or community sector.
• Experience of advice, advocacy, health or education programmes.
• Excellent partnership-building and communication skills.
• A strong understanding of the diversity of sex worker communities and the barriers many people face when accessing support.
• Knowledge of safeguarding, confidentiality and good record keeping.
• A commitment to anti-oppressive, community-led ways of working.

We particularly encourage applications from people with current or previous lived experience of sex work or transactional sex, and from people with experience of peer-led community support.

About Spectra

Spectra is a health and wellbeing organisation with a strong LGBTQ+ heritage. We work with people from marginalised communities across London, including LGBTQ+ communities, sex workers, young people, and people living with or affected by HIV.

Our values are grounded in lived experience and community participation. We aim to be inclusive, accessible, anti-oppressive, supportive, emotionally aware and community-driven in everything we do.

Our Vacancy

Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.

What you'll do

As a Solicitor, you will be responsible for managing your own caseload, including delegating tasks to a paralegal where appropriate. You will provide legal advice and representation primarily in relation to Housing Conditions claims, covering areas such as property litigation, general property matters, and land law. 

The role also involves supporting Senior Solicitors, the Assistant Director of Legal Services, and the General Counsel and Company Secretary on complex or high-value matters as required. You will be expected to take a proactive approach in driving and implementing improvements to the organisation’s response to Housing Conditions-related claims. 

In addition, you will provide legal support to internal Peabody stakeholders on housing condition issues and broader housing-related litigation, including offering legal analysis on policy, procedure, and corporate matters. You'll actively represent Legal Services in a positive manner, contributing to cross-organisational working groups and forums, and play a key role in delivering the Legal Services strategy and supporting Peabody’s wider business objectives. You will also contribute to the development and delivery of the Legal Services training programme, as well as assist the Legal Team or other teams within Governance and Risk on special projects as required from time to time.
 
 What you’ll need 

• Demonstrable experience providing legal support to stakeholders in both contentious and non-contentious matters including providing legal analysis on policy, procedure and corporate business.
• Demonstrable experience within proceedings in the county and magistrates court, first-tier tribunal, including where appropriate the ability to act as advocate.
• Experience managing own caseload comprising a variety of landlord and tenant matters, including Housing Condition matters, property litigation, general property and land law.
• Qualified solicitor in England and Wales or a member of ILEX

If you have any questions about this role, please email Talent Specialist, Ryan Loasby.

Please read before applying:

Previous applicants need not apply. 

Interviews will be taking place on Thursday 3rd or Friday 4th September in person at our Westminster Bridge Road office. 

This is a hybrid role and you’ll be expected to attend the Westminster Bridge Road office a minimum of two days per week. 
 
Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.

Who Are We Looking For? 

We are seeking an experienced Associate Trainer to deliver high-quality training and workshops across Northern Ireland on behalf of Ygam. Although remote working, they would need to be living in NI for travel and delivery purposes. This position is offered on a self-employed associate basis (contract for services). The post holder will facilitate engaging learning experiences, maintain high standards of safeguarding and quality assurance, and contribute to Ygam's mission by helping professionals understand and respond to gaming and gambling-related harms affecting children and young people.

The role is ideal for an experienced trainer, educator or youth practitioner with strong facilitation skills and knowledge of safeguarding, education or public health, who is passionate about improving outcomes for children and young people.  You will be confident working independently and remotely, while also collaborating effectively as part of a team.

You will be skilled at adapting training delivery to meet the needs of different audiences and contexts, ensuring sessions are inclusive, engaging and responsive to participant needs.

Ygam is an equal opportunities employer. We value diversity and welcome applicants from underrepresented backgrounds, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed forces veterans. 

Main Role and Responsibilities

You will be responsible for delivering training across Ygam’s portfolio of programmes, including education, youth work, health, social care, community and sporting sectors.

You will lead workshops and training both online and face to face. The role will support professionals, parents, carers and young people to understand and help prevent gaming and gambling harms. It will focus on using education to increase awareness of the social, environmental and commercial influences, including the practices of the industries, that can shape behaviours and increase the risk of harm among young people.

A crucial element of your role will be updating all relevant records and CRM systems.

You will be required to market additional learning, resources, and training opportunities to delegates and to promote the work of Ygam at conferences and events.

Role Requirements

Duties will include but not be limited to:

Delivery 

· Deliver the Ygam portfolio of workshops (online and face to face)

· Provide high-quality training to a range of professionals and young people in line with Ygam’s quality standards and facilitator guidance

· Be responsive to delegates needs, providing excellent customer service and answering questions and queries in a supportive manner

· Provide regular feedback on training materials, recommending adjustments if needed for Northern Ireland

· Escalate safeguarding, wellbeing or reputational concerns promptly in accordance with Ygam policies and procedures

· Act as an ambassador for Ygam, ensuring all interactions with delegates and stakeholders reflect organisational values and professional standards

· Highlight further training and / or partnership opportunities for Engagement Managers through workshops and delegate contact.

Planning 

· Work with Engagement Managers to schedule delivery

· Ensure all resources and materials are up to date and be prepared for delivery

· Develop materials for information sessions and present to external stakeholders

· Ensure joining instructions are sent to all delegates

· Develop stakeholder relationships, providing ongoing support for those trained.

· Attend key events as arranged with Programme Lead to represent Ygam

· Maintain awareness of local priorities, policy developments and stakeholder networks within Northern Ireland to support effective delivery and relationship building

· Support Engagement Managers with networking and presentations for external stakeholders

· Work closely with Ygam colleagues to promote and collaborate across the programme portfolio

Outcomes:

· Ensure accuracy of data utilising the CRM system

· Encourage completion of post training surveys

· Remain up to date with the latest evidence-based research on gaming and gambling harms

Learning and Development:

· Work closely with The Programme Lead: Engagement, to develop objectives and review performance.

· Ensure all relevant CPD is completed and up to date on platforms such as IHasco

· Attend support sessions with line manager (both remotely and in person). 

· Record performance in your monthly 1-1’s with your line manager

· Engage in peer observation and feedback to encourage reflection on your practice and learning from colleagues.

Administration:

· Send out joining instructions via our CRM system to delegates prior to workshops 

· Record attendance and email delegates post workshop to gather feedback 

· Ensure all records are maintained in accordance with GDPR/data protection legislation

· Work in collaboration with your line manager to adapt and improve programme processes, administrative and training content.

· Manage workload, communications and administrative tasks in a timely manner to support effective delivery as an Associate Trainer

Person Specification 

Essential:

· Experience delivering training online and face to face training to both adults, children and young people

· Proficiency with online delivery and experience using MS Teams and Zoom to facilitate online learning

· Ability to work independently, manage competing priorities and maintain high standards of organisation

· Understanding of safeguarding principles and their application within education, youth, health or community settings

· Ability to explain complex topics such as gaming risks, online behaviours and digital harms in a clear and accessible way.

· Public speaking experience

· Prior experience of working in education, public health or youth services, with a detailed understanding of children and young people’s services

· Excellent verbal and written communication skills

· Strong IT skills (MS Word, Excel & PowerPoint especially)

· Experience of driving projects to achieve agreed outcomes

· Ability to work in a highly organised manner with a keen eye for absolute detail.

· Ability to work as a self-employed associate and manage own schedule

· Employment rights to live and work in the UK

· Experience of working collectively as a team to meet targets.

· Willingness to travel where necessary for the role.

· Ability to capture outcomes and impact data, (quantitative and qualitative) to help inform practise.

Desirable:

· Knowledge of the Northern Ireland education and health system

· Strong interest / understanding of public health and prevention-based approach to harm reduction

· Knowledge of safeguarding arrangements and children's services within Northern Ireland

· Experience delivering training informed by a public health or prevention-based approach

· Strong networking and relationships building skills

· Experience utilising CRM systems, particularly Salesforce

The successful applicant will be subject to reference checks, an Enhanced Access NI check, and must have Employment rights to live and work in the UK.

What is the overall purpose of the role?

At Youth Action Alliance, our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea and neighbouring boroughs, enabling them to increase their resilience and skills in the present, and promote their ambitions for the future.

We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Support Youth Worker to work across two projects:

The role will cover the following projects:

Irish Traveller young people (Travellers project) 11-19 years old, including;

●       Weekly workshop/sessions 

● Targeted mentoring and support - helping them to stay in education, enrol in college, seek work opportunities, and access additional support services.

● Off-site holiday activities

●       Outreach, detached work and networking

Please note, work may extend to ages 8–21, subject to funding.

Staying Connected project young people, 11-19 years old, including;

● Targeted one-to-one mentoring and support via face-to-face, online or via phone

● Group support delivery

● Personal action plans, including progressive pathways

● Off-site holiday activities

●       Outreach, detached work and networking

Job responsibilities

● Support with the planning and delivery of an innovative, cohesive and progressive programme of delivery with a proactive approach  for Travellers and Staying Connected (focusing on personal and social development skills), and budgeting to ensure smooth and effective delivery of the programme.

● Recruit, engage and support young people aged to participate in the programmes.

● Building and strengthening partnerships with local organisations, services, and stakeholders (such as schools, youth services, community groups, health providers, or charities)

● Adhere to the programme risk assessments as/when required and carry out regular health and safety checks.

● Develop promotional content and material for the projects and events (e.g. via social media, website, offline marketing etc.).

● Support young people into positive outcomes including Education, Employment and/or Training.

● Deliver one-to-one or group support sessions (via text message, email, telephone, virtually and face-to-face) to provide advice, information, guidance, mentoring and signposting to internal and external services (e.g. mental health and wellbeing services, YAA events).

● Create individual action plans with young people to capture their key aims and objectives at different stages of engagement.

● Support the organisation and delivery of trips and positive activities in line with provision delivery plans and/or requirements.

● Provide day-to-day operational and administrative management support of the programmes.

● Support the management of project budget sheets, recording expenditure and forecasting financial information for reporting purposes.

● Maintain an asset register for any equipment/assets associated with the programmes and ensure their safekeeping.

● Support the management of referrals to and from the programmes, including partner agencies such as Social Services, the Police, the Youth Offending Team (YOT), Alternative Provision and Schools.

● Record young people’s data, (Views) including membership information, case notes, session notes, registers, and case studies.

● Prepare reports for funding applications,collate monitoring statistics to evidence impact and engagement for reports and funding bids.

● Capture and evaluate young people’s journeys and progress through feedback, consultation, and creative methods to evidence impact and support future funding.

● Ensure youth voice shapes programme design and delivery, reflecting the needs and priorities of the community.

This job description cannot cover every task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time which is broadly consistent with those in this document. This job description does not form part of the contract of employment.

Person specification

Knowledge and experience

● Certification and professionalism - Youth Work Qualified

● Experience in the charity sector, the voluntary sector, or community sector would be desirable.

● Experience working with children, young people and vulnerable adults

● Competent in the use of MS Word, Excel, and databases for recording and reporting.

● Excellent time-keeper and manages own time effectively to keep to deadlines

● Good communication skills, including literacy and writing skills (creative skills welcomed)

● Good interpersonal skills and some experience of engaging with a diverse group of young people, including the Irish Traveller community (preferred).

Head of Health Information and Support

Permanent

Salary: £55,000 - £60,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office on average 2-3 days per week, currently Tuesday and Wednesday or Thursday

Closing date: 11.59pm, Mon 31 August 2026

First Interviews: 9/10/11 September 2026

Second interviews: 22/23 September 2026

An exciting opportunity for a Head of Health Information and Support has arisen at World Cancer Research Fund (WCRF).

World Cancer Research Fund champions the latest and most authoritative scientific research from around the world on cancer prevention and survival through diet, weight and physical activity, so that we can empower people to make informed lifestyle choices to reduce their cancer risk.

We are seeking an inspiring, strategic and collaborative leader to shape and deliver WCRF’s Health Information and Support strategy across three core audiences: the general public, health professionals and cancer survivors. The team turns WCRF’s scientific evidence on cancer prevention and survival into practical, accessible information, training and support based on our Cancer Prevention Recommendations. The postholder will lead and develop the team, ensuring its work is innovative, evidence-based, high quality and demonstrably effective.

Working across Science, Policy, Fundraising, Communications and Engagement, you will create new ways to share our health information, improve existing resources and services, and build impactful partnerships. You will ensure that public and patient insight shapes our work from cancer prevention to survivorship, strengthen programmes for health professionals and make effective use of digital channels. Responsibilities include contributing to our Medical Education programme, participating in working and steering groups and speaking at national conferences, networking at events, engaging corporate audiences and acting as a spokesperson in broadcast and print media. Ultimately, you will help establish WCRF as the go-to source of information and support on the links between cancer, nutrition and lifestyle.

The successful candidate will have a strong track record of implementing strategy, developing business and operational plans, and leading high-performing teams. 

You will bring substantial experience in areas such as health information or education, working with healthcare professionals, UK health policy, health science or research, or marketing health information and services. You will be confident in measuring impact, managing budgets and using data to improve performance, with strong knowledge of non-communicable diseases and issues including nutrition, obesity, diet and physical activity. An excellent communicator and relationship-builder, you will be proactive, creative and results-focused, able to operate at senior management level and open to using digital, AI and other emerging tools to improve effectiveness and efficiency.

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

Housing Project Worker
Hours of work: Full-Time, 37.5 per week (5 days per week)
Contract: 2-year 9-months Fixed Term
Salary: £28,000 per annum
Location: Overstream House, Cambridge CB4 or at other locations within Cambridge

About Us

Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services.  National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities.

Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community.

Our specialist Housing Team provides expert advice and support to help people successfully navigate the search for housing and crucially, support them to sustain life away from the street.

About you and the Role

This is a full-time community outreach and homelessness prevention role, working as part of the Wintercomfort tenancy sustainment and homelessness prevention project worker team. The Wintercomfort Housing Project Worker will provide practical, person-centred, housing-related support for people identified through community outreach and within Overstream House who are homeless or at risk of homelessness.

The postholder will deliver frontline casework, advocacy and practical support to help vulnerable individuals secure, maintain and transition into safe, independent living. This will include supporting people to understand the options available to them, complete practical tasks, access appropriate services, strengthen housing stability and work with local partners to prevent housing crises from escalating.

Key Responsibilities

• Community and Centre-Based Engagement – Build trusting relationships with people in familiar community settings and within Overstream House, including those who may feel unable to approach statutory services independently. Engage people at the earliest possible stage, identify practical support needs, and offer approachable, consistent support that encourages ongoing participation.
• Housing-Related Support and Homelessness Prevention – Provide practical housing-related support and homelessness prevention assistance while recognising that the charity does not provide formal housing advice to people at risk of losing their accommodation. Supporting individuals to gather information, complete forms, attend appointments, understand correspondence and access appropriate statutory, voluntary or legal services where specialist advice is required.
• Casework, Advocacy and Practical Support – Manage a caseload of people with varied and sometimes complex needs, providing one-to-one support, clear action planning and regular follow-up. Liaise with landlords, local authority housing teams and other agencies, accompany people to appointments where appropriate, and help individuals navigate housing-related processes, benefits, financial support, grants and wider welfare systems without providing regulated or specialist advice.
• Partnership Working and Referral Pathways – Develop and maintain productive working relationships with local authority services, landlords, voluntary sector partners, legal advice providers and internal charity services. Make timely referrals into welfare, counselling, women’s services, wellbeing support, training opportunities and other specialist provision where further advice or support is required.
• Safeguarding, Risk and Complex Needs – Recognise and respond appropriately to safeguarding concerns, mental health issues and other factors that may affect a person’s ability to engage with support. Work within organisational policies and professional boundaries, ensuring that risks are identified, recorded and escalated when necessary.
• Housing Stability and targeted intervention – Provide support to service users to both secure new accommodation and sustain their current homes, including mediation with landlords, accessing legal support, addressing anti-social behaviour. A core focus involves identifying high-risk groups and delivering targeted trauma informed interventions to those navigating complex mental health challenges, dual diagnosis, or substance misuse, as well as individuals fleeing difficult circumstances or leaving prison, hospital or care systems.
• Records, Outcomes and Service Development – Maintain accurate, timely and confidential case records on Inform, monitoring activity and outcomes to demonstrate the impact of the outreach programme. Contribute to service learning, identify gaps in provision, and support the development of effective community-based responses to homelessness and housing insecurity and deliver impactful case studies for funder reports.

One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people’s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people.

If you choose to come and work with us, you will find that we offer:

• Benefits – You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision.
• A supported work environment – You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these.
• Training – We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role.

Closing date: Thursday 27th August 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors.

No agencies please.