Advice Services Manager Jobs

Are you ready to take the next step?

This is an exciting management opportunity for someone looking to use their skills and experience to make a real difference. Join our team working with unpaid carers across the London Borough of Lewisham to improve their health and wellbeing, and access support that meets their needs.

As project manager, you will oversee the day-to-day operation and delivery of this vital  service, using your experience to develop the team, sharing best practice and seeking creative opportunities to continually improve the support we offer unpaid carers. You’ll develop trusted partnerships with local stakeholders, practitioners, businesses and services to promote and embed the service in the local area, supporting the development of a positive ‘carer friendly’ culture in Lewisham.

This role will suit a people person who can quickly develop relationships, lead a team, and work closely in a supportive role with Adult Carers, Young Adult Carers and Young Carers. You’ll have overall responsibility for the Carer’s hub, where carers can drop in for advice and support, manage a small caseload, and support the delivery of the service’s range of activities as required, including respite activities, online groups, face-to-face sessions.

We are looking for a great motivator with excellent communication and organisational skills. Applicants should have relevant team or project management experience in social care, health, education or the voluntary and community sector. You will have experience of working with vulnerable adults and/or children and operational knowledge of multi-agency working. A practical understanding of barriers faced by unpaid carers, and an awareness of cultural differences will be key in this role.

This is a full-time role and the postholder can either be based in the community in Lewisham or our New Ash Green office, with travel to the other area/ office 2 days a week. The postholder must have access to their own ULEZ compliant car.  

Work with us!

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous 31 days annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Somewhere to shelter, feel safe, leave your possessions and put down roots is one of the most fundamental requirements for human beings, here at Threshold Housing Link we are supporting over 80 service users to do just that. 

Our Mission:

To end homelessness. To help vulnerable people create a better life and independence.

Our Aims:

1. To prevent homelessness in Swindon

2. To alleviate the associated social exclusion of homelessness and actively assist recovery from its effects

3. Influence policy that affects homeless and socially excluded people

Job title: Resettlement Manager

Reporting to:  CEO

Salary: Between £40,000-£45,000 per annum, dependent on experience.  

Location: Swindon

About Threshold

Threshold Housing Link is the leading homeless charity in Swindon, Wiltshire, committed for over 50 years to providing shelter, support and advocacy for individuals experiencing homelessness. We believe in creating a society where everyone has a safe place to call home. Our mission is to address the root causes of homelessness and empower those in need to rebuild their lives with dignity and respect. We are dedicated to making a significant and lasting impact in the fight against homelessness.

Our key services are:

Ø  Resettlement support

Ø  Floating support

Ø  Street outreach

About the role

You will work closely with our new Chief Executive Officer (CEO) and senior management team to ensure good outcomes for our service users during an ambitious expansion programme.

As an experienced and compassionate Resettlement Manager, you will lead our team of Homeless Project Workers and spearhead the transformation of care for service users in our properties. You will bring a strategic and innovative approach to addressing homelessness, with a focus on empowering individuals to achieve long-term stability.

Closing date for applications:

 16 May 2024. 

This post is subject to a Disclosure and Barring Service (DBS) check. Right to work in the UK essential.

We are looking to recruit a HOPELINE247 Manager to enable the delivery of an outstanding suicide prevention helpline, through the effective management of HOPELINE247 advisers, alongside the promotion and development of the service.

What you will do:

Provide leadership, guidance, and effective line management to a team of suicide prevention advisers.

Ensure a consistent and high-quality service is delivered through effective quality assurance processes.

Manage staffing and resources effectively to ensure the efficient running of the helpline service.

Risk assess and provide advice and guidance to the team, in relation to safeguarding matters, in line with policy and procedures.

Provide ad hoc rota cover to support a range of clients via multi-channel communications, adhering to HOPELINE247 remit at all times.

To be successful in this role, you will have:

A proven track record of building and managing an effective team, supporting their development and managing their performance.

Previous experience of building, developing and managing effective partnerships with internal and external stakeholders in the community, voluntary, statutory and political settings.

Previous successful experience of working in suicide prevention or mental health.

Awareness of the issues around safeguarding and how these can affect young people and adults at risk.

Degree level or a professional qualification in Health, Nursing, Social Work, Community Work or a related discipline.

Salary: £34,224 per annum (Scale point 29), progressing by increments to £36,869.25 per annum (Scale point 32). As a night shift worker, you will receive an additional allowance of £10 per night shift. This will be paid on a monthly basis along with the salary.

Hours: 33 hours per week

Working arrangements: This role will work shifts starting at 10:25pm and finishing at 07:40am. Shifts will be on a rota bases across a 7-day working week. 33 hours will be based upon working 4 nights shifts per week.

Location: Edgbaston, Birmingham
Contract: Permanent

Benefits: You will receive 28 days’ annual leave plus Bank Holidays (pro rata for part-time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: Midnight 6th May 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications, so please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

So, if you’d like to join us as a HOPELINE247 Night Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Community Advice Works is an established community charity based in New Cross in South
East London. As the only charity in the London Borough of Lewisham offering a general
drop-in advice service, we are a critical source of support to vulnerable residents. We have
built a strong reputation within the Borough for providing high quality, independent, person-
centred welfare and housing advice. The organisation employs several part-time staff and
has a team of volunteers. In addition to providing advice we currently deliver a domestic
violence project at Guys and St Thomas’ Hospital.

Like many charities in the advice sector, CAW is going through a process of change. We are
looking for an experienced and community-driven individual with a strong set of managerial
and interpersonal skills, preferably with a background in advice work, to maintain the strong
structures and reputation for excellence that we have developed.

As service manager, you will work with our friendly staff and trustee team to deliver our vital
service. We pride ourselves on providing a flexible, inclusive and rewarding work
environment, and are parent-friendly. Our community links and reputation are very important
to us, and we are looking for a service manager who shares our commitment to community
and public service - whether your experience is the public, private or charity sector.

Key duties

• Staff and volunteer management
• Line manage staff by providing support and supervision as needed, conducting regular performance reviews, and identifying staff training needs
• Oversee recruitment, training, and management of volunteers to ensure they are properly supported and equipped to help meet CAW’s service goals

Service delivery

• Ensure high quality and timely service delivery in line with the Service Level Agreements with our various service partners
• Identify any issues with service delivery and help develop cost-effective solutions to them as appropriate
• Compile and maintain accurate statistics on service performance to share with funders and CAW trustees
• Develop and maintain positive relationships with our key service partners through regular engagement, including attendance at regular service partnership meetings
• Engage regularly with our funders and other key stakeholders to build and maintain positive working relationships, and provide them with timely reporting on our service performance as needed 
•  Update service level agreements with existing funders, and draft new agreements as needed
•  Interact with clients as needed in a friendly and professional manner

Administration and Finance

• Ensure day-to-day administrative processes are functioning smoothly, and that necessary policies and procedures are up to date
• Line manage work of receptionist/administrative support worker

Fundraising and Marketing

• Help identify new funding and other revenue-raising opportunities
• Support the work of the fundraising sub-committee in preparing funding applications
• Work with trustees and external vendors to ensure CAW website is kept up-to-date
• Work with trustees and external vendors (as appropriate) to develop a social media presence for CAW
• Identifying and supporting efforts to increase CAW’s profile in the local community and to build relationships with key local stakeholders as appropriate Governance
• Prepare monthly reports for the trustees on service performance
• Maintain good lines of communication with trustees on all operational matters
• Attend trustee board meetings as needed

Person specification
Essential criteria

• Minimum of 3 years’ experience in a managerial role
• Excellent verbal and written communication skills
•  Strong teamwork and interpersonal skills, including ability to manage a diverse range of working relationships in an effective, empathetic but professional manner
• Experience of working in a busy environment, managing competing work pressures and prioritising tasks appropriately to ensure key deadlines are met
• Strong attention to detail
• Experience preparing reports and compiling service statistics
• Ability to think strategically, to identify problems and devise effective solutions
• Ability to work on own initiative, within established practices and procedures

Desirable criteria

• Knowledge and experience of advice work
• Experience with fundraising
• Experience with financial management in the charitable sector
• Knowledge and experience of the local community and voluntary sector in Lewisham

Make your mark as a key leader in this growing charity

This is a key leadership role in this vibrant, user-led charity based in Richmond and Wandsworth. You will be providing leadership and direction to 5 team leads/managers as well as leading and directing development to increase the scope and depth of the services we offer. We are looking for innovation as well as sound leadership skills and professional knowledge of employment law is a given.

Ruils is a charity supports disabled children and adults, to live independently, be part of their community and to live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families. We enable individuals to have choice and control over the way in which they get their support.

The Adult Services Team Manager is one of 3 team managers reporting to our Chief Executive Officer. The services managed include Direct Payment Support across Richmond and Wandsworth, Befriending and Community Activities, our Benefits and Housing Advice and Information service and our Counselling service.

We constantly research and develop services to meet the identified needs of the community and this role would suit someone who wants a good level of autonomy to develop new ideas.

The Adults Services Manager works alongside our Children’s Team Manager and our Social Prescribing and Community Development Manager, supported by Finance, Fundraising and Campaigns and Communications Managers.

Purpose of Post

• To be responsible for the management of the Support Services to Direct Payment clients in Richmond and Wandsworth.
• To be responsible for the research and development of adult services in Richmond and Wandsworth.
• To oversee promotion, monitoring and delivery of the CILS, Pathways and Counselling services.
• To provide leadership and supervision, performance evaluation and general support for all of the adult services team managers and leads
• To be responsible for adult safeguarding and health and safety across the organisation.

What you might be doing now:

• You might be working for or volunteering in a similar charity or in a similar role.
• You may be looking to work part-time to fit around your other responsibilities.
• You may be a HR practitioner looking for a new management challenge away from the corporate world
• You may have worked for a local authority, but are looking for more autonomy and flexibility
• Or you may have the skills we need from some other combination of work and volunteering.

Main Duties include:

Management of Direct Payment Support Service

• Lead and manage the Direct Payment Support Service across Richmond and Wandsworth Boroughs through an experienced DP Project Manager.
• Provide support to the DP Project Manager to resolve complex DP HR management issues around the area of employment law.
• Support the Project Manager in their work with the local authority to set targets for the project, monitor performance against these targets and identify and resolve any issues that arise.
• Report as required to the commissioners and the Ruils Board of trustees
• Work with the DP Project Manager and the CEO on new DP projects and funding applications as required.

CILS, Pathways and Counselling Teams

• Lead and manage the delivery of the Community activity, Befriending, Pathways and Counselling services.
• Work with the CILS partners to ensure that the service is meeting Local Authority targets
• Report as required to the commissioners and the Ruils Board of trustees
• Responsible for ensuring active promotion of the services to potential and existing clients and stakeholders and to ensure representation of Ruils at networking events.
• Work with the CEO and Fundraising Manager to ensure projects are fully funded and demand is well managed.

General Responsibilities

• Responsible for ensuring safeguarding policies and principles are upheld across Adult Teams.
• Responsible for Health and Safety across the organisation.

What we can offer you:

• A vibrant and interesting work environment – every day is different.
• An experienced and supportive CEO and a great team 
• Training and development opportunities.
• Flexible working.
• Kind and caring colleagues who work as a team.
• Cycle to work scheme.
• Access to an employee assistance programme (EAP)
• 1-2-1 coaching

We welcome applicants from all walks of life, training and mentoring will be provided.

We actively encourage applications from disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.

Closing date for applicants: 1st May 2024, interviews the following week.

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit an Immigration Service Manager to grow and develop our holistic advice offer for families and young people. This is an exciting role in our Immigration team that will lead a team of solicitors and immigration advisors to offer high quality representation. You will continue to build partnerships across the advice sector and you will play a significant part in maintaining and developing our network to ensure we reach clients who need us the most. You will be a manager of the service first and foremost whilst maintaining a smaller caseload of clients.

The centre is delighted to be recognised as a Centre of Excellence alongside maintaining our accreditations with the Office for Immigration Services Commissioner and the Specialist Quality Mark and the post holder will ensure that we maintain these standards. We hold a legal aid contract and you will be responsible for managing this effectively.

Please refer the to Job Description for further information.

In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check. 

Location: Citizens Advice Harlow (we do operate a flexible and home working policy)

Closing date: Until the position is successfully filled 

Interview Date: To be confirmed

Are you ready for an exciting opportunity to make a real impact in your community? Citizens Advice Harlow is a forward-thinking, highly regarded independent advice organisation in Essex, dedicated to serving a rapidly growing population of 94,000 people. Our team consists of 22 dedicated staff members and an incredible group of 40 volunteers, and now, we're ready to take things to the next level. 

We are looking for exceptional individual/s to join our dynamic team, where we are driven to serve our community with high-quality independent advice. In this pivotal role, you'll be responsible for managing and coordinating the activities of our talented staff and dedicated volunteers. Your mission: to provide top-notch supervision and support that will help us continue to make a difference in our local community. 

Reporting directly to our Head of Operations and Advice, you won't just be a cog in the machine – you'll be a key player in our organisation. Your experience will be put to the test as you coordinate advice sessions and ensure we meet our performance targets. But that's not all; we're looking for a proactive team player with exceptional communication skills and emotional intelligence. Why? Because we believe in bringing out the best in our people, helping them develop and thrive in their roles. 

You'll also be part of a team responsible for conducting the Quality of Advice Assessment on a quarterly basis, ensuring we maintain the highest standards in providing support to our community. 

At Citizens Advice Harlow, we value equality and actively challenge discrimination. We're dedicated to fostering an inclusive environment and welcome applications from individuals of all backgrounds, in particular, we encourage those with disabilities and individuals from Black, Asian, and Minority Ethnic backgrounds to apply, as we strive to create a workforce that truly represents the diversity of our community. 

This position has flexible scheduling options and is available as both full-time and part-time, making it ideal for individuals looking for a variety of work arrangements. If you're ready to be part of a dynamic organisation, drive positive change, and make a lasting impact, this opportunity is for you. Join us at Citizens Advice Harlow and help shape the future of our community. 

Age UK East London are recruiting a Project Officer to join our growing information and advice team. We support thousands of people a year to maximise their income, challenge bad decisions, and ensure that they understand their rights and entitlements.

We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being. Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community.

Job description

Job Purpose

• To deliver high-quality independent information and advice to adults, their carers and families

• To provide support to the advice service with appropriate and proportionate triage.

• To help clients with their enquiries by providing accurate information and signposting.

• To support to the smooth running of the Age UK East London Helpline.

Key Tasks

• To provide an open access front door for AUKEL advice in our Newham Office during office hours.

• To provide information and advice to older people and their carers on matters of social welfare, housing, health and social care etc

. • To triage and allocate referrals for the advice team ensuring that referrals for case work are appropriate and within the scope of our service.

• To provide information, advice and support to older people and their carers enabling them to access services and remain independent.

• To carry out welfare benefit calculations.

• To maintain accurate case records to Advice Quality Standard and in line with relevant legislation.

• To support all Age UK East London Advice Services to manage demand.

• To maintain a welcoming reception area and ensure all resources and information are up to date

• External representation at meetings with key stakeholders.

General

•To meet regularly with line manager for support, supervision and appraisal.

•To attend team and staff meetings, (and other meetings) as required.

•To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.

•To undertake all training required to fulfil the role.

•To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

Functional Links

• The role reports to the Advice Team Leader.

WHO WE ARE

We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey.  We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London.  This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.

THE OPPORTUNITY

We are now inviting suitable candidates to apply for the role of Service Lead.  This position will manage a team of around 20 Employment Advisors (EAs) and Senior Employment Advisors (SEAs).  The role will be guided and supported by a Head of Services, as well as Twining’s established and experienced Senior Leadership Team and Trustees.

THE OFFER

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.

Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home

THE ROLE – SERVICE LEAD

You will be responsible for the ongoing day to day leadership and management of the Employment Advisors (EAs) and Senior Employment Advisors (SEAs) in Talking Therapies service across Ealing, Harrow and Hounslow.

You will liaise with managers, clinicians and GPs across the NHS primary care pathways to ensure that services are coordinated and pathways into, and out of, the service are managed effectively and efficiently.

You will ensure the service operates in line with national guidance related to Employment Advisors in Talking Therapies and gives consideration to wider disability employment and retention support models, whilst striving to achieve and maintain national best practice in this field.

You will ensure the team develops in a manner that facilitates clients being referred to the service quickly, so they do not remain unsupported whilst on sick leave, and then support them to return to work swiftly (where appropriate), or to follow the destination that is best suited to their circumstances, enabling individuals to achieve positive service experience outcomes.

You will work in partnership with key stakeholders and contract managers.

This role will require someone experienced in leading the delivery of a mental health support programme, whilst managing and meeting commissioner performance expectations.

SERVICE LEAD RESPONSIBILITIES AND DUTIES

1. To develop and manage the Employment Advisors in Talking Therapies Service, providing high quality, timely assessment and support interventions, including signposting for specialist external advice such as ACAS, welfare benefits advice, union or specialist employment law advice.

2. To have specialist knowledge and understanding of employment support and retention to be able to promote an early intervention model, which predominately focusing on supporting people into their preferred job choice, supporting them to remain in work, or enabling them to gain early access to advice and support to reduce the risk of not starting or losing their employment.

3. To manage the performance activity, data quality and service delivery of the team and ensure they provide an integrated and effective service.

4. To ensure the staff have an understanding of the process and philosophy of the positive benefits that work can have on an individual’s health, as well as understanding the benefit of early intervention and support for those at risk of losing their employment due to poor mental health, disabilities, health conditions or issues at work.

5. To oversee the development of new initiatives within the Employment Advisors in Talking Therapies Service in line with national best practice and planning capacity for the team to meet the anticipated increases in demand for the service as a result of changes in the economy or incidence of poor mental health.

6. Ensure the service works within national and locally agreed frameworks and develop key performance indicators if none exist.

7. To ensure that the team has appropriate arrangements in place to guarantee that efficient, effective, equitable and economical services are provided to all clients.

8. To respond to complaints and suggestions from clients and carers in accordance with policies and procedures, and to participate as appropriate in the investigation of complaints, grievances, significant events and disciplinary manners in accordance with polices and present the outcome of the investigations to the relevant personnel.

9. To lead the team in the development of knowledge, ideas and work practice.

10. To monitor the workload and performance of team members using electronic systems to monitor performance.

11. Provide reports to senior managers and stakeholders regarding activity and exception reports for information.

12. To provide regular line management supervision to members of the team.

13. Ensure all team staff receive annual Appraisals and have personal development plans in place.

14. To participate in own Appraisal to ensure development and planning.

15. To agree and monitor explicit performance targets with staff relevant to service delivery.

16. To monitor staff sickness and absence and offer appropriate counselling or appropriate actions.

17. To recruit new staff to vacancies that may arise within the service.

18. To promote and foster good relations with other teams and agencies and stakeholders, ensuring that any issues are addressed at the earliest stage.

19. To ensure that full and appropriate use is made of information systems and that all relevant activity and intervention is recorded appropriately to enable access to information regarding individual clients and also aggregated data.

20. To attend regular management and planning meetings, workshops and conferences relating to health issues and employment, as appropriate.

21. To remain well informed about the national agenda for Employment and Retention, health and social care, and the economic picture.

22. To keep abreast with current best practice in the field and continue to foster a network of specialist support for those who are employed but need support.

23. To make presentations, where appropriate, to staff, clinical colleagues or management groups regarding current national or local issues.

24. To implement and support any performance management systems agreed by senior managers. To regularly monitor and audit systems and records to ensure compliance with procedures and standards.

25. To take note of and, where appropriate, act upon any external audits or reviews that are of relevance to the team.

26. To take responsibility for the efficient use of resources within the team.

27. Provide the team with specialist advice for more complex cases as required.

28. To undertake any other duties of a similar nature consistent with the responsibilities of this post and as required by your manager.

The role holder must also:

1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.

2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.

3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.

4. Receive regular supervision and training to meet individual, team and organization’s needs.

5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.

This job description is intended to provide a broad outline of the main duties and responsibilities only.  The post holder will need to be flexible in developing the role in conjunction with their line manager.

The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.

The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.

We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.

You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.

You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.

We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.   

There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales. 

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.

We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.

The Trust is delighted to be recruiting for a HR Manager to join our passionate enthusiastic Team. Reporting to the Director of Finance and Operations the post holder will be responsible for all HR related matters and ensure that Managers can develop to their full potential by upskilling, coaching and providing advice.

The HR Manager is a newly created position reflecting the growth in Trust activities over recent years and the need for a dedicated resource to ensure Trust needs are met as we continue to grow and evolve. This is a great opportunity to be involved in shaping and embedding HR Strategies across all Teams of the Trust.

The successful candidate will be qualified to CIPD level 5 and have proven experience in HR policy and practice. Charity experience would be advantageous however this is not essential. 

As an employee of Wiltshire Wildlife Trust you will have access to a huge range of benefits and support, including but not limited to:

· Employer pension contribution up to 7.5% 

· Group risk insurance – death in service and income protection

· 27 days annual leave increasing to 30 days in your fifth year of service plus public holidays (pro-rata)

· Staff discount at Dragonfly Cafe

· Free tea and coffee

· Head office in town centre with parking

· Cycle to Work Scheme

· Training and development opportunities

· Confidential Employee Assistance Programme (available 24/7, 365 days a year)

· Two staff wellbeing days per annum

Closing Date: 9am on Monday 15th April 2024 with interviews held on Friday 19th April 2024

(Please note we are only able to accept applications via our application form and when completing the form please ensure you use the ‘supporting statement’ section to evidence how you believe you meet the essential and desirable criteria detailed in the Job Description. This information will be used in our short-listing process).

Green Finance Manager

Salary c£38,000 pa dependent on experience & skills

If you are passionate about nature’s recovery and want to work within our Business Development/Nature Based Solutions Team with others who are creatively and systematically looking for solutions which will connect Surrey’s wildlife at a landscape level, this is your perfect job!

This role sits in the Trust’s Business Development/Nature Based Solutions (NBS) team, an innovative new team focused on county wide recovery and green finance investment within the county of Surrey. This role will also manage the Trusts internal and external processes around Green Finance and drive forward investment in nature at a landscape level.  

As a senior role reporting into the Director of Business Development and Partnerships; practical experience of green finance including biodiversity net gain is essential; experience will also need to include demonstrable examples of project managing medium/large scale projects, contract management, financial analysis and working in a fast paced environment.

Our challenge is to restore Surrey’s nature and maximise climate adaptation and resilience following Lawton’s approach for a bigger, better, more joined up ecological network.  We will do this both on our own land holding and by working with other landowners and managers in partnership as we strive towards a target of 30% of land connected and protected for nature by 2030.  We have the opportunity to embed a zero carbon, nature-based solution approach within economic recovery and landowner decision-making. 

Our offices are in Pirbright, Leatherhead and Wisley and our hybrid working policy aims to provide a good work/life balance which can incorporate partial home working.  The salary offered to successful applicants will form part of a benefits package including: above minimum pension contributions, life assurance of 4 x salary, employee support scheme, 22+ days holiday, flexible/hybrid working policy.

We are committed to having an inclusive and diverse workplace and encourage applications from backgrounds which may be underrepresented in our sector, including people from minority ethnic backgrounds and people with disabilities.  We aim to offer an interview to all candidates that meet the essential criteria for the post. Please let us know if you require any adjustment to make our recruitment process more accessible.

Please apply using the Application Form available on our website or provide a full CV and explanatory covering letter, emailed to Zoe Channon, Director of Business Development and Partnerships by midday Monday 29th April 2024. Interviews will be on 7/8th May at our Pirbright Office. Please note due to the complexity and popularity of this role a second interview will be required.  Full job profile also available on Surrey Wildlife Trust website.

Guided by a collaborative vision where we all play a part in connecting nature, we provide expert advice and guidance to landowners and managers, making sure the land we look after leads by example, while inspiring and educating people and organisations across the county on what they can do. By doing this we will create a Surrey that is full of diverse and abundant wildlife, where nature is at the heart of individual choices, corporate decisions, and local economic and policy making. One that helps tackle the ongoing climate emergency, while supporting the health and wellbeing of all who live here.

We are looking to appoint an exceptional and dynamic leader to join our senior management team during a period of change and improvement in our Fitness to Practise Team. 

Closing date: 19 April 2024 (11.59 pm)

Interview dates: TBA

Salary: £47,047 - £60,300 per annum, depending on skills and experience, plus benefits

Location: Canary Wharf, London (Hybrid working approach)

Hours: 35 hours per week, from 9.00 to 5.00, Monday to Friday

The Role

Are you passionate about ensuring high standards of care in pharmacy services? Do you thrive in a dynamic regulatory environment where your leadership can drive positive change? If so, we have an exciting opportunity for you to join our team as a Professional Regulations Manager at the General Pharmaceutical Council (GPhC).

As a Professional Regulations Manager, you will lead multidisciplinary teams who carry out investigations through to the final Fitness to Practise hearings as well as matrix management across the fitness to practise function. You will be expected to lead as a technical expert in either Quality or Emerging Areas, supporting the Heads of Professional Regulation at a strategic level, playing a pivotal role in maintaining high standards of care for people using pharmacy services.

This role is subject to a basic Disclosure and Barring Service (DBS) check as part of our pre-employment due diligence.

The successful applicant will:

• Effectively lead and manage a team, ensuring the team and individuals meet targets, whilst supporting, developing, and coaching them.
   
• Need excellent communication and people management skills to lead teams through our planned change agenda.  Be self-driven, progress orientated and passionate about our work with acquired knowledge of health regulation to work collaboratively across the wider fitness to practise function.
   
• Have experience of making proportionate evidence-based decisions under pressure, whilst being solutions focused, striving to ensure cases are completed in line with quality, timeliness, and cost objectives.
   
• Champion change and drive improvements in service delivery. Represent or deputise for the Head of Professionals Regulation and other managers, whilst leading on new and emerging areas of concern and the strategy and approach for investigating these developing areas.
   
• Be a decision maker and responsible for high quality decisions in accordance with our processes and statutory objective of keeping patients safe.
   
• Have an unwavering commitment to equality, diversity, and inclusion.

Benefits when joining our team

In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes:

• 30 days holiday (plus bank holidays) with the option to buy an additional 5 days.
   
• A choice between two pension providers: NHS pension scheme or Standard Life.
   
• Flexible working arrangements.
   
• Career breaks and sabbaticals.
   
• Private medical insurance, life assurance, season ticket loan, bike loan and many more.

About the GPhC

We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.

Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.

Following the Covid-19 pandemic, we have adopted a hybrid working approach which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of the team.

We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.

Applying for this role

If you feel you have the required experience and skills and would like to join us, please complete our application form, including the supporting statement section explaining how you meet each of the criteria for the role, and where you found out about this vacancy.

Please note that applications without a supporting statement will not be considered.

Please consult the knowledge and skills section of the job description document to help you prepare your application.

We welcome applications from all sections of the community

We are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator.

As part of your application for this role, please complete our equal opportunities and diversity monitoring section. This is optional and you don't have to complete it; however it provides us with useful information for monitoring and reporting purposes and is strictly confidential. The information you provide on this form will not form part of any selection process and will not be shared with the selection panel.

Do you want a job where you can really make a difference?

Do you enjoy working with people?

We currently have an exciting opportunity to join the Carers Information Service as an Advice and Assessment Worker.

The Carers Information Service was established in 1997 and is part of the John Whitgift Foundation. We are a small, friendly team dedicated to providing free advice, information and support to carers in Croydon.

Offering a wide range of services including health and wellbeing activities, carer's assessments, respite care, bereavement support, digital and printed publications, meeting room hire and much more. We are supported by Croydon Council and work closely with colleagues across the borough from the voluntary and community sector, NHS, and local authority.

As an Advice and Assessment Worker your main responsibilities will be to focus on the Carers Assessment Service in line with the John Whitgift Foundation, Croydon Council and Care Act requirements. This will also include giving advice, information and support to adult carers who are looking after a relative, partner, friend or neighbour of someone who needs help due to illness, disability, or old age.

Based in the ground floor drop-in service at the Carers Support Centre, alongside other Advice Workers, you will provide this service via email, telephone, online and face-to-face. The ability to work well in a team is essential!

This role is for 35 hours per week.

As a Croydon Good Employer, we are recognised for ensuring our employees are paid a fair wage, for the support we provide to the local community, and the creation of job opportunities. 

All our staff benefit from an attractive remuneration package, including:

• Discounted school fees for staff working at or for Foundation schools.
• Membership of the BUPA health cash plan scheme, which gives financial support towards the cost of optical, dental, and medical costs as well as a free 24 hour Healthy Minds service for all staff
• GP hero service – free easy video and telephone access to a GP
• Membership of a generous money purchase pension scheme for all support staff and the Teachers’ Pension Scheme (TPS) for teachers.  Both schemes include 3 x salary life assurance cover
• Free access to an employee discount Club, which offers discounted rates on a range of products and services, including gyms, insurance, holidays and travel, fashion and retail
• Season ticket loan, cycle to work scheme and car leasing scheme
• 25 days holiday plus bank holidays