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Advice team leader jobs

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Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions
Posted 2 days ago
Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
Help us fight poverty inequality!
Posted 2 days ago
Top job
Bromley and Croydon Women's Aid, London (Hybrid)
£31,460 - £32,032 per year
Supporting migrant survivors of domestic abuse, providing advice on immigration status, how to access public funds and safe accommodation.
Posted 1 day ago
Top job
Ambitious about Autism, N10 3JA (Hybrid)
£32,310 - £37,857 per year (depending on skills and experience)
Posted 3 days ago
Top job
Pilgrims Friend Society, Walton on the Naze (On-site)
£47,000 - £50,000 per year
Do you thrive in a compassionate, faith-driven environment? Ready to lead a dedicated team towards excellent care? Join us at Luff House!
Posted 3 days ago Apply Now
Citizens Advice Westminster, Westminster (Hybrid)
£42,012 FTE
Posted 1 week ago
Age UK Northamptonshire, Northampton (Hybrid)
£75,000 - 80,000 p.a. + 5% pension contribution
Posted 1 day ago Apply Now
Closing in 2 days
Allergy UK, Dartford (Hybrid)
£41,000 - £46,000 per year
We’re looking for a new Head of Communications & Advocacy at Allergy UK
Posted 6 days ago Apply Now
South East London Mind, Greenwich (On-site)
£33,600 per year
Seeking an IPS Employment Specialist to support a caseload of people with mental health needs back into employment
Posted today
Page 1 of 10
Job description

Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.

They will be required to act for the client where necessary and communicate with third parties to progress a case.

Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The post-holder will work to individual targets that must be met in order to contribute to team targets.

Application resources
Posted by
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Posted on: 17 September 2025
Closing date: 17 October 2025 at 23:30
Tags: Advice / Information, Finance, Social Care / Development, Advocacy, Social / Support Work