Advocacy jobs

Planning and Policy Officer
Contract: Permanent
Hours: Part-Time, 21 hours a week
Salary: £27,108 - £29,860 FTE per annum
Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk, NR1 1RY
We offer hybrid working as a flexible working arrangement. 

About Us

Norfolk Wildlife Trust is the county’s largest environmental charity, committed to the protection and enhancement of Norfolk’s wildlife and wild places.

Norfolk Wildlife Trust is a registered charity and the oldest Wildlife Trust in the country. Established in 1926, we now manage over 60 nature reserves and other protected sites in Norfolk including ten kilometres of coastline, nine Norfolk broads, nine National Nature Reserves and five ancient woodlands.

About You and The Role

The Planning and Policy Officer will play a crucial role, leading on planning and development responses on behalf of the Trust.

The successful candidate will bring experience of preparing or responding to development plans and planning applications, and a good knowledge of the UK planning system and environmental protection legislation. They will use their skills and experience to make sure nature’s voice is heard in the planning system.

In return, we offer a competitive benefits package.

The closing date for applications is Monday 11th May 2026.
Interviews are likely to take place the w/c 18th May.

Interested?

If you would like to find out more, please click the apply (Redirect to recruiter) button. You will be directed to our website to complete your application for this position.

We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible.

No agencies please.

About Rainforest Foundation UK (RFUK)

RFUK is a values‑driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.

Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.

RFUK is now embarking on an ambitious new 2033 vision to scale up our work and impact in these regions and globally. All our work is delivered in close partnership with Indigenous and grassroots organisations in rainforest countries who are at the heart of what we do. We have a growing team of 30 staff members who are mainly based at our London office in the UK, in France or in DRC.

About the role

Do you want to lead fundraising efforts that make a global impact?

This is a key role to help drive RFUK’s income generation and donor engagement strategies. As Senior Fundraising Coordinator, you will play a pivotal role in the creation and delivery of RFUK’s fundraising strategy to sustain and broaden the organisation’s scale and impact. Reporting to the Head of External Relations and part of the Fundraising and Communications team, you will lead a range of activities and are responsible for developing and cultivating partnerships with institutional donors, trusts and foundations, ethical corporates, and individual supporters.

Based in London with hybrid working options, we offer flexibility, a supportive culture, and the chance to make a lasting difference.

For further details regarding the role and specific qualifications required, please consult the attached job description.

About you

You are an organised, self-starter and experienced fundraising professional with a proven track record managing a diverse fundraising pipeline from identification and cultivation through to securing gifts and successful stewardship. You have confidence engaging with foundations, corporates, individuals and major donors, and are excited to build long-term relationships with diverse stakeholders. You are eager and ready to implement new digital tools and a Customer Relationship Management (CRM) system to streamline processes and maximise long-term donor engagement and support. You have excellent communication skills, can juggle multiple tasks, thrive in a collaborative environment, and bring resilience and cultural sensitivity to everything you do.

If you’re passionate about social and environmental justice and ready to help shape RFUK’s future, we’d love to hear from you.

Application process

To apply, complete the online application form via our website by 9AM, Thursday 14th May 2026.

Interviews with shortlisted candidates will be held in-person on Thursday 21st May 2026. Please let us know in your application if you are available to attend an interview on this date.

Head of Operations

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£46,200
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO

“The go-to organisation for a public health perspective”.

(Senior UK Government official)

The Association of Directors of Public Health (ADPH) is the representative body for Directors of Public Health in the UK. It has a rich heritage, with its origins dating back more than 160 years and is a collaborative organisation working in partnership with others to maximise the voice for public health.

We are now seeking a new Chief Executive Officer to lead the organisation through the next phase of its evolution, maintaining and building upon its established reputation and influence. The role requires a wide-ranging set of skills, capabilities and experience, proven leadership and credibility at the highest level. The successful candidate will have strong negotiating and influencing skills, and the ability to work independently, with board-level accountability, and be expected to develop and sustain extensive national networks across local authorities, the NHS, the voluntary sector and central Government. Possessing an adaptability in working practice together with a self-motivated, proactive approach that performs well under pressure, the successful candidate will be educated to Masters level with ongoing study in public health. In addition, they should have senior management training or equivalent experience and a clear record of continuing professional development. Experience should include at least five years in the public health environment, including in policy development, plus a minimum of three years in operational, financial and resource management.

Accountable to our Board of Trustees and the wider membership, the new CEO will develop the strategic direction of the Association and lead the organisation to deliver a rolling medium-term Strategic Business Plan, balanced budgets and effective governance in compliance with company and charity law. An ability to prioritise planned and reactive work programmes to meet the needs of our membership is required, alongside the sourcing and delivery of timely bids for external funding together with the management of staff and resources to ensure value for money and staff wellbeing.

The post holder will support the President, Vice‑President, Board and ADPH Council by applying public health knowledge through teaching, coaching, publishing and presenting as appropriate, maintaining a personal programme of continuing professional development, and be expected to uphold the Association’s values of members first, excellence, collaboration, inclusion and professionalism. Occasional travel, throughout the UK, and flexibility for occasional evening or weekend work will also be necessary.

To apply, submit a CV and a covering letter outlining your leadership experience, strategic achievements and vision for supporting Directors of Public Health across the UK.

About NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.  

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.    

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online. 

About the role

Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:

• Leading the planning and delivery of integrated marketing campaigns that are audience-led, insight-driven and deliver against organisational objectives.
• Working closely with the Content Studio, managing briefs, priorities and workflows to ensure high-quality and effective content delivery.
• Bringing creative ideas and energy, helping NCT continually improve how its marketing reaches and supports parents.
• Collaborating with internal colleagues across Marketing, Communications and Strategic Partnerships, as well as external agencies to deliver joined-up marketing activity.  

About you

You will:

• You have experience delivering integrated marketing campaigns and turning strategy into clear and effective plans.
• You’re confident managing different priorities and working closely with content or creative teams to prioritise briefs.
• You’re collaborative, insight-led and comfortable using data to improve on and report marketing performance.
• You’re proactive, organised and motivated to use marketing to drive growth and change brand perceptions. 

Our Benefits – What we offer you  

We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays)  
• Pension matched up to 5%  
• Flexible working options to suit your lifestyle  
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more  
• Cycle to work scheme to support sustainable commuting  
• Life Assurance for peace of mind  
• Free eye test for all staff, with further discounts  
• Blue Light discount card

Why work at NCT? 

Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger: 
a society where everyone who becomes a parent feels confident, connected and safe. 

People join NCT because they want to make a difference - and stay because they believe in how we do it. 

How we work 

We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other. 

At NCT we are: 

• Welcoming: We are always welcoming, creating connections and building communities. 

• Collaborative: We achieve better outcomes by working together. 

• Inclusive: We ensure equity and inclusion are core to who we are and what we do. 

• Bold: We are bold, brave, and progressive 

• Trusted: We provide trusted, high-quality, evidence-based information, support, and services. 

We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose. 

Join us 

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you. 

Together, we are NCT. 

Our commitment to equity, diversity and inclusion 

At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues. 

We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action. 

We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity. 

We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely. 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Job Title: Lettings Officer (Internally this role is known as Coach (Landlord Liaison)

Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Salary: £38,645 per annum

Contract: Fixed Term Contract till July 2027

About the role

As Landlord Liaison Coach, you will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. In addition, you will be managing your own caseload of homeless members and providing advice, guidance and advocacy. It’s a role requiring commercial acumen and creativity as you partner with both social and private landlords to source accommodation for our members. You will work collaboratively with partners and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.

About you

To be successful in this role you will need to demonstrate the following skills, experience and knowledge:

• Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords
• Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people who are homeless
• Experience of working with homeless people and supporting them achieve a positive housing outcome
• Understanding of housing law
• Developing, building, and maintaining relationships with key stakeholders
• Experience of working in a lettings and housing procurement environment
• Managing a caseload of homeless people and working towards case management standards
• Showing resilience when dealing with difficult situations
• A self-starter who can work on their own initiative

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 4th May 2026 at 23:59

Interview date: Tuesday 12th May 2026, in-person at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Interview process: Competency based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Job Title: Marketing Officer

Reporting To: Senior Marketing Officer

Salary: £26,846 – £31,439

Hours: 37.5 hours per week*

Location: Alder Hey Children’s Charity, Liverpool/Hybrid working

Job Purpose:

The purpose of this role is to help to shape, support and deliver marketing plans for Alder Hey Children’s Charity for a wide range of stakeholders, reporting to the Senior Marketing Officer This is a broad and varied marketing role which requires creativity, excellent communication and project management skills to help the charity plan and execute its marketing, fundraising and brand campaigns.

Main Duties/Tasks

Marketing Planning, Campaign Delivery & Performance:

• Support the Senior Marketing Officer and Marketing & Communications Manager to implement marketing plans and campaign strategies.
• Ensure campaigns across fundraising teams align with brand, audience insight and organisational priorities.
• Collaborate with fundraising teams to plan, create and implement integrated marketing campaigns across multi channels that meet brand and fundraising goals.
• Identify opportunities to grow audiences, engagement and income through innovative marketing approaches.
• Use market research and data to drive continuous improvement in marketing activity.
• Evaluate and share actionable learnings to optimise future campaigns.
• Analysis of campaign performance and audience insights to inform future marketing decisions.

Content, Channels & Brand:

• Creative and powerful copywriting skills aligned to the values of the Charity. Adapting copy to suit differing audiences and publications, and including digital, DM, print appeals, email, magazines, brochures, scripts and social media.
• Creation of powerful stewardship content in partnership with fundraising teams.
• Collaboration within the marketing team across branded social channels to drive growth and engagement.
• Collaborate with the Trust Comms team for campaign and content capture in line with Trust Policy.
• Upholding of brand positioning to always agreed deadlines.

Stakeholder Management, Delivery & Operations:

• Manage the production and distribution of marketing materials across external suppliers as required.
• Liaising and networking with a range of internal and external stakeholders including families, donors, our colleagues (including those within the Trust), suppliers (including agencies) and partner organisations.
• Assisting the Marketing & Communications Manager to work within project budgets using appropriate systems and controls.
• Attending and participating in events, team meetings, compulsory training etc.

Other Duties

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
• Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
• Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
• Any other reasonable duties as required by your line manager

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families.

Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.

Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

____

*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working

37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.

Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children’s Charity.

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.

The post holder may be required to complete an enhanced DBS disclosure check.

Closing date: Monday 5th May

Interviews: Tuesday 13th May

Camden Community Centres' Consortium (C4) is a charity that brings together organisations leading and operating community spaces in the London Borough of Camden, for collective action and development.

C4’s mission is to harness the power of our network to ensure that Camden’s community spaces are deeply embedded in the borough’s social fabric, driving innovation, equity, and wellbeing.

The General Manager will be the key person responsible for the day-to-day operations of the charity and the management of the network and its activities. This is a flexible role for a charity management all-rounder: a multi-skilled self-starter, confident working both independently and collaboratively.

This General Manager role will be the first and only dedicated staff member in a long time, and will be key to enabling our collective ambition. It’s a role that has potential to expand for the right person, and grow with the ambition of C4 - and will be key to collaborating on making that possible.

The General Manager collaborates with the Executive Co-Chairs to deliver the Strategy and develop the impact of our network, convene and build our membership, develop the sustainability of the charity and communicate our impact with members and stakeholders.

The General Manager is the key person responsible for the day-to-day operations of the charity and the management of the network and its activities.

We’re offering this role in two forms: as a flexible freelance contract, or a fixed-term secondment opportunity, and are keen to explore options for the right candidate.

Pay: £2500 per month to deliver the work.

The fee is calculated based on approx. 3 days per week at £200 per day, but we are open to proposals for exact working pattern and rate.

Working hours: Up to 3 days per week (depending on agreement), worked with at least 1 fixed day and some flexibility welcomed.

Download the full Recruitment Pack for job description and how to apply.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Country Director will provide dynamic leadership and management to develop and deliver Muslim Aid ‘s strategy in Sudan, with a focus on leading and building a high-performing, diverse team and developing strong relationships with external stakeholders that are critical to the organisation’s growth and reputation in the country.

About the Role:

1. Ensure the country office’s programme strategy is responding to the country’s critical development and humanitarian needs, and is also aligned to organisation’s global strategy, mission and values.
2. Enhance Muslim Aid’s reputation and brand through maintaining positive relationships  other stakeholders, including government, donors, UN bodies, other INGOs, and local NGOs.
3. Identify areas for capacity building with partners such as, organisational management, gender mainstreaming, human resource management, financial management, governance, etc.
4. Line manage the country team and the work in the country which will include staff, budgets, funding (both institutional and local) and ensure programme delivery in accordance with Muslim Aid policies and procedures.
5. Proactively seek new opportunities for funding of projects through in-country and external relationship building with stakeholders including the bilateral and multilateral development partners and the submission of self-sustainable programme initiatives.
6. Ensure that there is an adequate analysis of the risks which could impact on Muslim Aid’s operations in Sudan and to evaluate the risk appetite of the Sudan Country Office.

About You:

To be successful in this role, you will need:

1. Proven experience working internationally in development and/or humanitarian sector.
2. Experience in a project or programme management capacity
3. Knowledge, experience and appreciation of the dynamics of local NGO’s and community based development practices.
4. Proven experience in monitoring and evaluation of programmes; use of quantitative and qualitative research data collection in support of programme development
5. Experience of managing security, risk and legal compliance in the INGO sector.
6. Excellent communication and team working skills, with the ability to build good relations both internally and externally.

Why you should apply:

Join Muslim Aid as our Country Director Sudan and take on a pivotal leadership role in shaping and delivering our strategic vision in a complex and high-impact context. You will lead and inspire a diverse, high-performing team while strengthening key relationships with partners and stakeholders essential to our growth and reputation in the country. If you are driven by strategic leadership, team development and building meaningful partnerships to support impactful humanitarian work, apply now to make a lasting difference in Sudan.

Benefits you will enjoy working for us:

• 22 days annual leave
• Medical benefits in line with MA-UK local medical benefit policy
• One-off relocation allowance*
• One-off baggage allowance*
• Hardship allowance*
• Unaccompanied allowance*
• Accommodation allowance* (or in line with MA-UK accommodation policy for local staff)
• Rest and Recuperation (R&R)*
• Two home visits per year*

Please note: Benefits marked (*) are applicable only where the successful candidate is required to relocate to Sudan.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Job Title: Customer Service Executive

Reporting to: Customer Service Manager

Salary: £25,000 - £28,000 dependent on experience, generous non-contributory pension, 25 days annual leave (excluding bank holidays

Hours: 9am to 5.30pm reducing to 9am to 5pm during August & December

We offer working from home 3 days per week, with 2 days in the office minimum per week

Flexible working hours offered after satisfactory completion of probationary period

Primary Responsibility

As Customer Service Executive you will be responsible for ensuring you provide exceptional Customer Service to our external customers. This means striving to delight them at every opportunity and ensuring that their experience of CharityJob is a great one.  You will also be responsible for providing administrative support to your internal customers, the Sales Team, to enable them to spend more of their time on activity that results in revenue generation.

The Role

• Taking responsibility for the achievement of the set criteria of administrative tasks ensuring they are completed within the specific timeframes as outlined by the Customer Service Manager. 
• To prioritise on answering incoming calls (with some outgoing calls where necessary).
• Organise your workload & be accountable for ensuring the set criteria of tasks agreed are completed consistently and on time.
• To prepare daily, weekly, monthly stats / sales reports as required
• To provide administrative holiday cover for Account Managers to ensure that client requests are actioned.
• Passing customer feedback on to the product, marketing, or sales team to improve CharityJob’s offerings and services.
• Escalating customer enquiries to the appropriate team or person and when necessary, to raise support desk tickets and action follow ups to ensure a satisfactory resolution.
• Stay up to date with CharityJob’s new Products & Features.
• To consistently demonstrate a pleasant demeanour, show a can-do mentality & always act as a positive role model both in attitude and application to the task.
• To support other internal departments when needed and as agreed with the CSM.

The Person

• Passionate about delighting customers
• Friendly & outgoing telephone manner  
• Fantastic communication skills, verbal and written
• Organised, proactive and a good problem solver

Does this sound like you? If yes, we would love to hear from you, so please submit your application now!

The Company

CharityJob is the UK’s largest and most specialised job board carrying non-profit, NGO, social enterprise, CIC, and voluntary jobs. As the first charity specialist job site in the UK, we demonstrate over two decades’ worth of insight and personal experience, aligning passionate candidates with inspiring organisations

We're a small friendly team where the culture is entrepreneurial, practical, approachable, and fun all within a stretching environment.

Save British Industry Organiser

Location: Congress House

Salary: £52,683 per annum rising incrementally plus London weighting of £6,216

Job type 
Full-time, 12-month fixed term contract with possibility to extend. 

Hours  

35 hours per week (open to job share applications, happy to talk flexible working). 

Can you help workers build a campaign to protect jobs, upgrade industry and win change?

The TUC is looking for a dynamic Organiser to take a lead role in growing, shaping and scaling our new Save British Industry campaign.

Save British Industry is a new TUC campaign led by workers to protect jobs, upgrade industry and pre-empt divisive politics.

In this role, you’ll work directly with industrial workers to build and grow local workplace and community campaigns, grow the number of workers taking action, and help shape a distributed organising approach that can scale participation across England and Wales. You’ll help deliver digital campaigning alongside local organising, including Megaphone actions like Save Welsh Industry.

You’ll be based in the TUC’s Organising Team and work closely with colleagues in the Industry, Climate & Energy team, as well as with our campaign partner New Economy Organisers Network.

What experience, skills, knowledge and understanding do you need? 

• You’ll have experience organising workers, activists or communities to take action together
• You’ll write clearly and persuasively, and know how to engage people in practical ways
• You’ll be confident using digital tools to support campaigning and organising You’ll be passionate about the power of workers to shape a better future
• You’ll be ambitious and have vision for scaling up a powerful campaign that wins

If this sounds like you, please see our job description and person specification. 

TUC staff enjoy a good benefits package including final salary pension scheme and other benefits. The TUC values a diverse workforce and welcomes applications from all sections of the community and from within and outside of the trade union movement. 

We welcome applications from any candidate but are particularly keen to receive applications from Black, Asian and minority ethnic candidates, who are underrepresented at this grade in the TUC. If this applies to you and you’re interested in the post, we invite you to join an online BAME lunchtime briefing at 1 pm, on Thursday  14 May 2026 about the post, to hear about the TUC and ask questions of the recruiting manager.

If you’d like to attend the briefing, please email TUC no later than 2 pm Monday 11 May 2026.  You don’t need to attend the briefing session to apply.

The closing date for completed applications for this post is 12 noon, Tuesday 19th May 2026.  Interviews are scheduled for 2nd/3rd June 2026.

The TUC removes candidate names and institutions attended from all applications before shortlisting.

We are open to secondments from unions or progressive organisations. 

Click on the link to apply

Closing date: 19th May 2026

Shortlist date: 20th Mayl 2026

Interview date: 2nd/3rd June 2026

We seek to appoint a community pioneer for ‘Earthed’, a relatively new initiative that seeks to work across the Almondsbury and Severnside area (South Gloucestershire)

The successful applicant will be supported fully so they are free to wander and seek to respond to where God is calling. Applicants will be creative visionaries, who are resilient and able to respond to the challenges such a unique role will uncover.

This isn’t about running polished events or having everything figured out. It’s about bringing people together in simple ways - walks, time around a fire, moments of reflection - and seeing what grows.

The Community Pioneer for Earthed will cultivate spaces where people can connect - with one another, with nature, and with God. These spaces will be open, authentic, and welcoming, especially to those who are curious, questioning, or exploring faith.

Job Title: Employment Consultant (Northeast VALOUR)

Location: Home-based (within 1 hour travel to Durham) with regular travel across the Northeast

Salary: £33,174

Hours: Full time 37.5 hours per week (part time or flexible working options considered)

Contract: 2 years fixed term with possibility of extension

At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.

We have been successful in becoming a delivery partner within the national VALOUR initiative, supporting the employment strand of the programme. This enables us to widen our impact for veterans and their families by ensuring individuals are supported into meaningful and sustainable employment, using an approach that is tailored to their specific needs.

We are seeking a passionate and person-centred Employment Consultant to join our team to deliver VALOUR in the Northeast. This is a role for someone who believes in potential, not limitations – someone who can walk alongside clients with empathy and determination, empowering them to take ownership of their employment journey.

You’ll provide tailored information, advice and guidance to help veterans secure meaningful and sustainable work, managing a diverse caseload with care and professionalism. Using coaching, mentoring and strengths-based approaches, you will help individuals identify their goals, build resilience and move confidently towards lasting employment outcomes.

Collaboration is at the heart of this role. You will develop strong partnerships with regional organisations to generate referrals and address wider barriers such as mental health, housing or addiction, while also building strong relationships with local employers to create real opportunities for your clients, and sharing best practice with your colleagues in the team.

With a strong understanding of local labour markets and safeguarding practices, you’ll maintain high-quality case records, contribute to continuous improvement, and actively participate in team development. Adaptability, initiative and resilience are key, as we respond to the evolving needs of our clients and the communities we serve.

Why The Poppy Factory?

• A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
• Competitive salary and benefits package including generous holiday and pension contributions.
• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
• Variety in the role, a mix of delivering a community-based service in your region, home working and occasional visits to the historic Poppy Factory in Richmond, London
• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
• Be part of an iconic charity with a 100+ year history

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Keiron Coombs, Services Manager.

For an informal conversation to find out more about this role, please call Keiron Coombs.

The closing date for this vacancy will be 2 May 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.

First stage interviews will take place on 8 May 2026, with second stage interviews scheduled for 13 May 2026. Please ensure you are available on these dates, as it’s not always possible to reschedule.

No agencies please.

Equality & Diversity

We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.

As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.

We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.

This role is vital to the growth of our charity and represents an exciting opportunity for the right candidate to join our small but dynamic team.

You will work closely with the Director of Fundraising and Events Manager on events, corporate, trusts and foundations, community, and individual fundraising efforts.

This is a fantastic opportunity to gain valuable experience in a fast-paced fundraising environment. 

The successful candidate will be motivated to improve life for autistic people - joining a team that is passionate about delivering impact. They will be a strong advocate for ensuring that all opinions are heard and respected and will have the ability to communicate with people of all backgrounds and with different communication styles and support needs.

Main duties and responsibilities

As Fundraising Officer, you will:

• Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders. 
• Create marketing materials, including content for social media and our website. 
• Work with the Director of Fundraising and Events Manager, to deliver a series of high-quality, high-profile fundraising events, including assisting with logistics and supporter engagement. 
• Take initiative to explore new areas of fundraising and contribute to innovation. 
• Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work. 
• Provide administrative support to the fundraising team, including sending fundraising packs, processing donations and fulfilling orders from our e-shop. 
• Respond to supporter queries via phone, email, and web with professionalism and empathy. 
• Maintain accurate supporter data in the CRM (Customer Relationship Management) system. 
• Create quarterly Gift Aid claims reports via the CRM system and liaise with the finance team to ensure timely submission to HMRC.
• Prepare thank-you letters, certificates, and merchandise to support fundraisers and events. 
• Manage incoming post for fundraising and donors, process Gift Aid declarations, and maintain stock levels for shop and event materials. 
• Produce monthly reports on income, donor activity, and progress against target. 

Person specification (who are we looking for?)

Essential

Qualifications

• While there are no specific essential qualifications, the successful candidate will need to demonstrate a good standard of numeracy and literacy and proficiency in MS Office Suite.

Experience

• Knowledge of and/or personal interest in autism and current issues relating to autism and community preferences.
• At least one year’s experience in a similar role within a charity or nonprofit organisation.
• Experience in using CRM (Customer Relationship Management) systems.
• Track record of managing multiple tasks autonomously and meeting deadlines.
• Experience in building strong relationships, managing expectations and engaging confidently with a range of stakeholders.

Skills

• Organisational and administrative skills, including the ability to manage your own time and multiple priorities to achieve high-quality outcomes.
• Ability to maintain systems for data management and keep accurate records of fundraising activities and donor interactions.
• Confident communicator, able to explain ideas clearly in writing and in conversation.
• A reliable team player who can prioritise work effectively and manage tasks under pressure. 
• Good numeracy skills and the ability to work on simple budgets. 
• High level of accuracy and attention to detail.
• Ability to contribute to team discussions and work collaboratively with colleagues.
• Demonstrate an awareness of, and commitment to, inclusion, equality, and diversity.
• A good working knowledge of MS Office 365 and ability and willingness to learn new IT systems (with support/training where needed).

Desirable (please still apply even if you do not have these)

Experience

• Knowledge of data protection and General Data Protection Regulation (GDPR) compliance for handling donor information. 
• Experience of process mapping and CRM migration projects.
• Experience of digital content creation and donor engagement.
• Experience of remote and/or hybrid working.

Skills

• Able to apply basic marketing skills across different channels, such as emails, social media posts, or printed materials.
• A proactive learner with a passion for exploring new areas of fundraising and developing professionally. 

We are aware that the skills required for this role may be interpreted differently by different people. Our selection process will focus on the desired outcomes, and we are open to different ways of achieving them.