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The Deputy Director (Operations and Business Development) is a new senior leadership role that will work in close partnership with the Director and Board of Trustees to improve strategic effectiveness and sustainable growth. Created to support the next stage in The Burton's development, this role will translate strategic ambition into practical delivery, ensuring the organisation has the leadership, systems and operational capability needed to achieve its long-term goals.
The Deputy Director will lead organisational planning, internal operations, financial planning and performance, while supporting business development, commercial activity and income growth. They will oversee the systems, processes and infrastructure that enable The Burton to operate effectively, make informed decisions and deliver its ambitions.
Job Details
Job Title: Deputy Director (Operations and Business Development)
Contract: Full time (37.5 hours per week)
Duration: Two-year fixed-term contract. We hope this role will become a permanent part of our senior leadership team, subject to securing sustainable funding. There is a three-month probationary period.
Salary: £45,000 per year
Hours: The Burton works on a 7-day rota and the hours can be worked flexibly over the full week dependent on operational need. Some weekend and evening work will be required on a rota basis.
Location: The Burton at Bideford, EX39 2QQ. Occasional flexible/home-working is offered but the majority of the working week will be at The Burton.
Responsible to: Director
Responsible for: Commercial Operations Manager, Finance Officer, Operations and Front of House Coordinator-day rota and the hours can be worked flexibly over the full week dependent on operational need. Some weekend and evening work will be required on a rota basis.
Person Specification
Potential applicants may already be in a similar role or feel ready to take the next step in developing their careers and contributing to an ambitious organisation at a pivotal moment of its journey. Experience of working within the arts or charity sector may be an advantage to this role but is not a requirement – we are excited to explore transferable skills from other sectors.
You do not need to meet all of the person specification but we are excited to meet candidates with:
- Significant experience in operations, business development and/or a senior leadership role.
- An ability to translate strategy into practical delivery, balancing competing priorities within a small or medium-sized organisation.
- Demonstrable experience contributing to organisational planning, budgeting and performance management.
- Confidence using financial information, budgets and management reporting to support decisions.
- Experience supporting income generation through commercial activity, partnerships, fundraising or business development.
- Experience leading, supporting and developing teams and creating collaborative working cultures.
- An understanding of HR process and experience in policy development.
- Experience as a designated safeguarding lead or a willingness to complete a level three safeguarding training and undergo an enhanced DBS check.
- A track record of improving systems, processes or ways of working to increase organisational effectiveness.
- Strong communication, relationship-building and influencing skills with a range of stakeholders.
- An understanding of governance, risk and compliance within a charity, public or mission-led environment.
- Experience working in museums, galleries, charities, visitor economy, public sector or mission-led organisations.
- An understanding of charity finance, restricted/designated funding, grant reporting and project accounting.
- Part-qualified or qualified finance qualification (for example AAT Level 4, CIMA, ACCA, ACA) or equivalent professional experience with an understanding of cloud-based accounting software (Xero desirable).
We are looking for someone who is:
- Strategic but enjoys making things happen.
- Financially confident and commercially aware.
- Able to build trust and work collaboratively.
- Comfortable moving between strategic thinking and operational delivery.
- Excited to work in a small organisation where responsibilities are varied and interconnected.
Key Dates
Application deadline: 10am, Tuesday 1 September 2026
First interviews: Monday 14 September 2026
Second interviews: Date to be confirmed
How to Apply
Please download the full Recruitment Pack and Equal Opportunities Monitoring Form on our website.
The Burton at Bideford is an equal opportunities and Disability Confident employer who understands the benefits of diversity so that everyone – irrespective of individual identities, background, or any personal characteristics – receives fair and equal treatment in a safe, welcoming, and enjoyable environment.
Registered Charity 
11 - 20
Thank you!
We are currently seeking a Head of Finance Business Partnering to join our developing and newly repositioned Finance team on a permanent basis.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those from a working-class background, those with a disability and neurodiverse conditions.
The role:
This role is specifically responsible for delivery of appropriate budget reporting that have been the result of future-focussed, strategic and inclusive business partnering relationships across Shakespeare’s Globe between budget holders and the Finance Business Partner team.
This team needs to be led by someone who understands where the budget holders are, understand their fears and concerns, understand the reasons behind their previous decisions, and hold them to account whilst inspiring them to work differently to achieve the financial budgeting. This role will be working specifically within and joining up the interdependencies of how the work impacts other work, other teams and other expenditure. You will need to be able to identify where budget decisions have been made driven by emotions rather than by the business and strategy. The ability to get buy-in is important whilst ensuring objectivity is essential. We do not need an enabler, we need a gentle and collaborative disruptor.
Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.
Benefits:
- Discount in the Globe shop and onsite restaurants/cafes
- Staff discounts via My Globe perks and better Bankside Buzzcard
- Free entry to selected shows, events and activities
- Access to our free employee assistance programme and 24/7 virtual GP service
- Enhanced maternity, paternity, adoption, and shared parental leave and pay
- Life assurance scheme
- Rental deposit scheme and season ticket loans
- Flu vaccination scheme
- Cycle to work scheme
- Enhanced employer pension contributions after 12 months service.
To apply:
For more information, please download the job description from this page. To apply, please complete the online application form on our website by 12:00pm (midday) on 10 September 2026.
First round interviews will take place week commencing 5 October 2026.
The client requests no contact from agencies or media sales.