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Assistant Shop Manager
Reporting to: Shop Manager
£26,848 - £28,492
37.5 hours per week
Huyton, Liverpool
We are looking for a passionate, ambitious Assistant Charity Shop Manager to join our team to help manage one of our successful charity shops.
As an Assistant Shop Manager for Alder Hey Children’s Charity, you will work alongside the Shop Manager to deliver sales, Gift Aid and profit targets to generate income for our charity. You will support the Shop Manager by leading and developing a diverse shop team, including volunteers, always demonstrating our Charity Values of:
- Courage
- Together
- Passion
- Magic
The Assistant Shop Manager will be an integral part of the wider Charity team.
You will play a vital role in supporting the Shop Manager to lead, motivate, and develop a team of dedicated employees and volunteers, fostering strong community engagement and maximising the shop’s impact. This includes encouraging and harnessing the gifts of time from volunteers, goods from donors, and income from customers. As a visible and active ambassador for Alder Hey Children’s Charity on the high street, you will ensure the shop reflects the Charity’s values and purpose in all that it does. You will also support and assist with van collections and deliveries, to ensure the smooth and efficient transport of donated goods, while representing the Charity with enthusiasm and professionalism.
Income generation
- Work with the Shop Manager to maximise sales and profits ensuring weekly targets are met.
- Support the team to maximise income from Gift Aid on donated products.
- Support the team to maximise income via our online platforms.
- Support van deliveries and collections, including arranging schedules and assisting on the van when required to meet operational needs and support the team.
- Work with the wider Charity team to promote and support fundraising activities and events.
- Explore ways to maximise sales via events, donation drives, pop-up shops etc.
- Cash up the till at the end of shift and ensure banking documents are completed. Investigate any discrepancies and report them to the Manager.
- Support with ensuring the money is ready and accessible for cash collection.
- Open and close the shop at the appropriate times.
Volunteers
- Support and management of a team of volunteers.
- Proactively recruit, manage and retain a diverse team of volunteers, utilise their skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
- Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the absence of the Shop Manager.
- Help to provide and support ongoing training and development for volunteers.
- Work and treat employees, volunteers and stakeholders in accordance with the Charity’s values.
Health & Safety (in conjunction with Shop Manager)
- Ensure the shop adheres to Retail Health and Safety regulations.
- Implement good Health and Safety practices to help protect employees, volunteers, and customers.
- Help to ensure employees and volunteers are trained in manual handling.
- Help maintain the cleanliness of the shop and behind the scenes areas.
Stock Control (in conjunction with Shop Manager)
- Ensure continuous, sufficient levels of high-quality stock.
- Be responsible for deliveries and stock controls.
- Ensure stock is appropriate to the business and priced accordingly.
- Maintain a rigorous process of stock rotation, ensuring rotation within expiry dates.
- Ensure visual merchandising is a high priority, with products featured prominently in window displays.
Customer Service
- Be professional, patient and have a ‘people-first’ approach to customer services.
- Be committed to the principles of equality, diversity, and collaborative working.
- Set high standards of cleanliness, display and merchandising.
- Establish quality standards, consumer safety and ensuring continuity.
- Play a key role in enabling the shop to represent the Charity’s values.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Any other reasonable duties as required by your line manager.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a hands-on role that moves between two registers: structured qualitative research with proper analytical underpinning, and fast-turnaround reactive policy work. You will need to be genuinely comfortable in both able to run a multi-month thematic publication and turn around a tight briefing or consultation response within 48-72 hours when a policy window opens.
The role will lead The Difference's qualitative research and insight function, including research workstreams tied to the Difference Schools Partnership's annual thematic priorities, and our Harmful and Abusive Behaviours (HaB) workstream convening a sector council to build a shared framework for how schools understand and respond to peer-on-peer harm. You will produce briefings, evidence submissions and publications, manage external research partners, and work with the CEO, Head of Policy and Communications team to launch research with real impact. The role reports to the Head of Policy and works closely with colleagues across Strategy, Research and Programmes.
Key Responsibilities
- Lead The Difference's qualitative research and insight function, running research workstreams tied to annual DSP thematic priorities and emerging strands on MAT inclusion and LA working
- Design and deliver qualitative research with schools, MATs and local authorities interviews, focus groups, school visits and thematic analysis translating findings into evidence and policy recommendations
- Lead the Harmful and Abusive Behaviours research workstream, convening a sector council, producing briefing material and managing the route from convening to publication
- Produce timely, citable evidence for policy influence including drafting briefings, consultation responses and evidence submissions on fast turnaround
- Project manage publication cycles from scoping through to launch, working with coalition and media partners to maximise reach and tracking policy traction post-launch
- Brief, manage and integrate the outputs of external research partners where commissioned (e.g. FFT Datalab, Pro Bono Economics)
- Capture and develop case studies from DSP schools and the wider Difference network
About The Difference
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Every day, the equivalent of 5,500 children are suspended from England's schools, doubling their likelihood of being NEET by 24. The Difference is a young education charity founded to change this story through whole school inclusion. We train school leaders, carry out our own research, and turn frontline insights into policy recommendations lobbying Ofsted and the Department for Education to improve funding and support for inclusion. Our vision is to see lost learning falling nationally by 2030.
About You
Essential
- Dual capability across reactive and structured research : comfortable producing tight briefings on a 48–72 hour turnaround and running multi-month qualitative publications
- Experience in education research, policy research or applied social research, with examples of published, commissioned or internally-influential work
- Strong qualitative research skills : interview and focus group design, thematic coding, framework development, synthesis across multiple sources
- Persuasive writing for mixed audiences : able to write clearly and concisely for policymakers, school leaders, the press and the sector, and comfortable ghost-writing for senior colleagues
- Project management discipline : able to run multiple workstreams in parallel, manage your own deadlines, and keep colleagues and external partners on track
- Comfortable working at pace in a fast-moving environment where priorities shift as policy windows open and close : self-directed, flexible and able to make good judgement calls under pressure
- Shared values with The Difference and personal commitment to improving life outcomes for young people
Desired
- Strong working understanding of UK education policy, particularly around inclusion, exclusion, SEND, accountability and school improvement
- Confident data literacy and basic quantitative analysis : comfortable interrogating population-level datasets and translating findings into accessible policy language
- Understanding of why language matters when writing about behaviour, exclusion and vulnerability, and the ability to frame behaviour as a signal of unmet need consistently across all work
- Lived experience or insight into the school experiences of marginalised young people
- Experience of working in or with schools, multi-academy trusts or local authorities
- Existing relationships in education research, policy or sector organisations
Please see the attached Job Description for full role details and person specification.
We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector. As part of our commitment to fairer recruitment, all applications will be assessed with names and protected characteristics redacted.
The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them.
The client requests no contact from agencies or media sales.
Location: Hybrid working. Our flexible working policy requires everyone to be in our east London office for 25% of the time as a minimum because building in-person relationships is important to us (for this role we ask that you come to the office every week for the minimum of one day), but you’re welcome to be there more as many staff are.
Salary: £48,524 p.a.
Hours: Permanent, full-time, contract. At NEON, we work a 28 hour week - the equivalent of a 4 day standard work week. This can be done over 4 or 5 days.
Benefits: a 28-hour week, 7.5% employer matched pension, genuinely flexible working, 20 days holiday per year (25 days pro rated for a 4 day week), plus bank holidays and Christmas break, a progressive Parenting Policy, Sabbatical Policy, and a generous staff development budget
Reporting to: Director of Operations
Application deadline: Sunday 19th July, 11.59pm
Interview dates: First round of interviews (online): Mon 3rd - Weds 5th August 2026, second round of interviews (in person): Thursday 13th August 2026
This role requires that you are resident and have the right to work in the UK
About NEON
NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from “what do we agree on” to “what can we win together?”
Purpose of this role
This role is the main point of contact for staff for all people & operations support. It is crucial in providing the systems and support that NEON staff rely on to do their best work by:
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owning NEON people and operations policies and ensuring they are understood and applied consistently and equitably across the organisation;
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guiding staff through people processes;
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overseeing the smooth running of operations systems across the organisation.
What you’ll be doing:
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Lead the full lifecycle of NEON staff, including recruitment, contracts, onboarding, ongoing management, and offboarding, while overseeing and supporting the Ops Assistant to run these processes. Lead on reviewing and improving people processes and ensure anti-oppression is embedded within them.
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Manage HR systems and records, including contracts, payroll inputs, leave, training, appraisals, probations and policy implementation, ensuring processes are accurate, well maintained and completed on time by line managers.
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Act as first point of contact for HR queries, taking ownership of NEON’s policies, processes, culture and employee relations. Advise staff and line managers on policies, accommodations, and support needs, conduct relevant HR meetings and escalate to the Director of Ops and People when appropriate.
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Manage monthly payroll, submitting updates to the outsourced provider, checking accuracy of pension and other deductions, implementing pay increases and paperwork, and addressing staff payroll queries or signposting them to financial guidance.
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Line manage the Operations Assistant to a high standard using the full spectrum of management tools and approaches e.g. mentoring, coaching, challenge and feedback using the feedback guidelines, more formal performance processes. Empowering them to thrive at NEON and perform their role excellently.
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Oversee day-to-day operational support functions delivered through the Ops Assistant, including IT and systems, GDPR processes, office and facilities coordination, health and safety, staff event logistics and board logistics, ensuring tasks are completed on time and to a high standard, following NEON’s values.
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Support the Director of Ops and People in developing and updating people policies, procedures, and practices, staying across emerging trends, and embedding a caring, anti-oppressive culture through organisational development projects such as internal comms, team guides, manuals, and frameworks.
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Maintain core organisational administration, including Companies House filings, insurance renewals, subscriptions, and shared organisational inboxes.
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Participate or lead on Operations projects as agreed, (e.g. HR systems, data protection, health and safety), with clear scope and prioritisation.
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Actively lead on the enhancement of the Ops Peer Support Network’s community of practice as part of implementing the network strategy.
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Play an active part in the whole NEON team, contributing to organisation-wide plans
Who you are:
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HR & people ops experience: You’ve worked in HR or people operations before and are confident managing the full employee lifecycle — recruitment, contracts, onboarding, performance, leave, payroll coordination and offboarding. You can hold these processes end-to-end and keep them accurate, consistent and compliant, whilst ensuring they align with the values and ways of working.
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Operational systems & improvements: You’ve held responsibility for systems like HR platforms, shared drives, IT tools or project management software. You’re confident in improving how things work and embedding changes so they actually stick and work for people.
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Strong organisation & reliability: You’re highly organised, detail-focused and someone who gets things done. You can manage multiple recurring processes (like payroll cycles, HR records and compliance tasks) and keep everything on track without things slipping.
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Line management experience: You’re a skilled and confident line manager, and able to support with feedback, development and performance. You know how to balance care with clarity and accountability.
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First point of contact for HR & ops support: You’re comfortable being a go-to person for staff questions on HR, people and operations. Supporting staff and managers with clear, practical guidance and handling sensitive issues with care, confidence and professionalism.
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Working knowledge of compliance areas: Good understanding of core compliance areas such as UK employment practice, data protection and health and safety. You know how to apply these in a proportionate, practical way that fits a small organisation.
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Self-directed and collaborative: You’re able to manage your own workload and priorities, whilst working naturally across teams, actively building relationships, sharing responsibility, and making sure work is joined up rather than siloed. You’re comfortable holding your own while staying deeply connected to the wider organisation and what others need from you.
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Proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion
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An affinity with NEON’s aims, objectives and organisational values of solidarity, generosity and respect.
We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this.
So:
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We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.
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We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave
There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.
We build capacity & infrastructure to accelerate the transition to a new economy.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About MediCinema
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
The Role
We are looking for a fixed-term maternity-cover Deputy Cinema Manager to join the team at our established MediCinema based in Royal Hospital for Children in Glasgow, serving paediatric patients in the Royal Hospital for Children, and adult patients from the Queen Elizabeth University Hospital.
The post-holder will work with the Cinema Manager and the team of nurses and volunteers who support our MediCinema, and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.
We run 4 regular inpatient screenings each week which includes evenings. The post holder will be required to work on a shift pattern to include evenings each week and potentially weekends. There will also be a programme of additional Tailored and Personal screenings on top of these regular inpatient screenings.
The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.
Main Tasks and Responsibilities
Service Delivery
- Support the Cinema Manager in delivering a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
- On screening days be responsible for:
- Marketing the service through the hospital’s wards, organising collecting and returning patients, and for safety and care in the cinema itself.
- Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
- Preparing and operating the digital projection equipment for the screening, ensuring that films are always screened to the highest technical standards. Training and ongoing technical support will be provided for this.
- Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
- Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
- Keeping accurate monitoring and operational records, including contacts and database updating as required
- Help the Cinema Manager collate, analyse and report back on agreed metrics and KPI’s
- Assist with arranging and running any special events and special screenings
- When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with hospital departments and patient groups.
- Support the development and roll out of any new type of screenings we embark on.
- Support the delivery of our ‘Beyond the Big Screen' bedside services, including our Disney ‘Moments that Matter’ work.
Nurse & Volunteer Management
- Help the Cinema Manager build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include assisting with recruitment and creating monthly rotas.
Marketing and Relationship Management
- Be proactive in marketing the service within the hospital, building relationships with key hospital staff, and working alongside our partner Glasgow Children’s Hospital Charity who kindly support our paediatric screenings.
- Help develop and manage effective partnerships throughout the hospital and community.
- Representing the organisation effectively and compellingly at all times.
- Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include fundraising events, live performance and other relevant activities.
Administration and other duties
- Deputise for the Cinema Manager as and when required.
- Provide holiday or emergency screening cover when required.
- Help manage the collection, loading and returning of films.
- Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
- Contribute to the strategic development of the Glasgow MediCinema, operations and MediCinema as a wider organisation
- Communicate effectively with all team members, ensuring an inclusive and whole organisation approach
- Undertake other tasks, projects and duties as reasonably required.
MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.
The Person
We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities, ideally combined with some experience in a people-facing/community-facing role:
- Strong organisational skills with a good attention to detail.
- A proactive, resourceful, problem-solving approach.
- An ability to work both on their own and as part of a team.
- Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
- Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and hospital staff.
- Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
- Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
- Interest and evidence of prior experience in healthcare, wellbeing and/or film & cinema.
- A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.
Please note the role will require an Enhanced Disclosure check, which we will arrange.
How to Apply
If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.
Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).
Please note applications will be anonymised.
We are an equal opportunities employer and an accredited Living Wage Foundation employer. If you require any reasonable adjustments in the recruitment process please let us know.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
About the role
The engagement directorate is responsible for growing awareness, trust and engagement with Breast Cancer Now - so more people get support and give support. It leads the £47m we raise annually today and our ambition to grow this to £69m by 2029/30, alongside a new £60m Campaign.
At the heart of this is a focus on relationships - using data and insight to create meaningful experiences that inspire people to give their time, money and voice. Within this, the insight & experience function sits in the high value intelligence & experience team, supporting our high value partnerships and campaign ambitions. With a focus on more holistic, supporter-led engagement, this role will help strengthen how we understand, engage and inspire high value supporters.
Working closely with the senior high value insight & experience manager, the high value insight & experience manager will help develop a consistent approach to gathering and using insight, shaping engagement across both everyday activity and campaign delivery. The role will collaborate across teams to ensure supporter-facing activity is aligned, high quality and insight-led.
The high value insight & experience manager will play a hands-on role in delivering cultivation, stewardship and recognition activity - supporting events, experiences, communications and key supporter touchpoints. This includes developing a strong suite of engagement opportunities for high value audiences and helping ensure supporters feel valued, recognised and connected to the impact of their support.
About you
You’re an insight-led and collaborative individual who is motivated by understanding supporters and enhancing their experience. You enjoy being part of a team and working across a range of activities, supporting colleagues to deliver joined-up, high-quality engagement.
You build strong relationships and work confidently across teams to ensure activity is aligned and supporter focused. Organised and proactive, you’re comfortable managing multiple priorities and maintaining a high standard across everything you deliver.
You’re driven to turn insight into action - helping to shape communications, events and experiences that inspire high value supporters, making them feel valued, recognised and connected to the impact of their support.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£40,000 to £44,000 per annum London based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Friday 3 July 2026 9am
Interview date week commencing 13 July 2026
Schools North East is approaching its 20th year as the region’s dedicated, independent voice for schools. Over that time, we have grown into a highly successful, dynamic and influential charity, representing over 1,150 schools in the North East and 400 specialist schools nationally.
Our reputation as the Voice of North East Schools is firmly established, trusted by our members, respected by policymakers, and recognised nationally. We are now recruiting a highly motivated Deputy Events Manager to join our small but very successful team to provide maternity cover on a fixed-term basis for up to 12 months. This is an important delivery role within Schools North East, supporting the Events Manager to plan and deliver a high-quality events programme that provides practical support, insight and connection for schools across the North East and beyond.
The role requires someone with strong organisational skills, excellent attention to detail and the confidence to take ownership of allocated events from planning through to evaluation. You will support the delivery of a diverse programme of conferences, webinars, roundtables, training sessions and stakeholder events, helping to ensure that every event is well-run, financially sound, professionally delivered and valued by delegates, speakers, sponsors and partners.
This is a hands-on role in a busy team. You will need to work at pace, manage multiple deadlines, solve problems calmly and build strong working relationships with colleagues, suppliers, venues, speakers, sponsors and school leaders. You will also contribute ideas to improve the events programme, support income generation through delegate engagement, sponsorship and exhibitor activity, and help maintain the high standards associated with Schools North East events.
You will be joining a small, committed and high-performing team, where people take ownership, work flexibly and care deeply about the difference we make. If you combine strong delivery with initiative, creativity and a genuine commitment to supporting education in the region, we would be delighted to hear from you.
The Role
The Deputy Events Manager will support the Events Manager in the planning, coordination, delivery and evaluation of Schools North East’s annual events programme. The role will take responsibility for allocated events and projects, ensuring that each one is delivered to a high standard, on time, within agreed budgets and in line with the charity’s strategic priorities.
This is a key operational role within the Events team. You will work across conferences, online events, webinars, roundtables, training sessions, stakeholder events and other activities that bring together school leaders, business professionals, policymakers, commercial partners and wider education stakeholders. You will help ensure that delegates, speakers, sponsors and exhibitors experience Schools North East events as professional, purposeful and valuable.
Working closely with the Events Manager, you will contribute to the smooth running of the events programme by managing event logistics, coordinating suppliers and venues, supporting speaker liaison, maintaining accurate event information, contributing to marketing activity, supporting sponsorship and exhibitor delivery, and ensuring strong customer service before, during and after each event.
You will also play an important role in evaluation and continuous improvement. This will include gathering feedback, reviewing delegate and sponsor experience, identifying practical improvements, and helping the Events Manager to use evidence and insight to strengthen future events.
The Events Manager retains overall accountability for the events strategy, annual programme, income targets, budgets, commercial growth and team leadership. The Deputy Events Manager will contribute to these areas by delivering allocated events effectively, supporting income-generating activity, identifying opportunities for improvement, and ensuring that operational delivery reflects the quality and ambition of Schools North East. You will also deputise in the absence of the Events Manager.
Join our team
This is an important role in the organisation, working with a team of similarly motivated and like minded people with a strong desire to succeed, make a difference and support education in our region. In your role, you will support and be supported by the wider Schools North East team, which includes a dedicated Events team, Finance & Admin team, Marketing & Communications team, and Policy team.
Key tasks will include, but are not limited to:
Event Delivery and Operations
- Lead on the planning, coordination and delivery of allocated events, from initial briefing through to post-event evaluation
- Manage event logistics, including venue arrangements, delegate information, speaker requirements, supplier coordination, event materials, AV requirements and on-the-day delivery
- Ensure allocated events are delivered on time, within agreed budgets and to a consistently high standard
- Maintain clear event plans, timelines, task lists and records, ensuring colleagues have the information they need to support delivery
- Provide excellent customer service to delegates, speakers, sponsors, exhibitors and partners before, during and after events
- Support the Events Manager in ensuring that operational processes are effective, consistent and fit for purpose across the full events programme
Programme Support and Development
- Support the Events Manager to deliver a comprehensive annual events programme aligned with Schools North East’s strategic priorities
- Contribute practical ideas for event content, formats, speakers, delegate engagement and continuous improvement
- Use delegate feedback, event data and stakeholder insight to help identify opportunities to strengthen the programme
- Support the development of online, hybrid and face-to-face events, ensuring that each format is well planned and professionally delivered
- Work with colleagues across the organisation to ensure events reflect current priorities for schools and provide tangible value to members and stakeholders
Income, Sponsorship and Commercial Support
- Support the delivery of income-generating events, including delegate bookings, sponsorship packages, exhibitor activity and partner engagement
- Help identify potential sponsors, exhibitors, speakers and partners for allocated events
- Liaise professionally with sponsors and exhibitors, ensuring agreed benefits are delivered accurately and on time
- Support the Events Manager with the preparation of information needed for sponsorship, exhibitor and delegate income monitoring
- Contribute to the development of commercial opportunities while ensuring that events remain mission-aligned and credible with schools
Financial and Supplier Management
- Manage event-level budgets for allocated projects, tracking expenditure and income against agreed plans
- Obtain quotes, liaise with venues and suppliers, and support cost-effective procurement for event delivery
- Maintain accurate financial and operational records to support budget monitoring, invoicing and post-event reporting
- Support the Events Manager and Business Manager with the preparation of event information for profit and loss reporting
- Ensure contracts, purchase orders and supplier arrangements are managed in line with organisational processes
Marketing, Communications and Engagement
- Work with the Marketing & Communications team to support effective promotion of events
- Provide accurate event information, deadlines, audience insight and content for mailers, website listings, social media and delegate communications
- Support audience engagement by helping to identify target groups, school networks and stakeholder contacts for allocated events
- Ensure delegate communications are clear, timely and professional
- Help maintain the Schools North East brand and reputation through high-quality event materials, communications and customer service
Team Working
- Work closely with the Events Manager, Events Coordinator(s) and wider team to ensure effective delivery across the events programme
- Coordinate tasks for colleagues, temporary staff, interns or volunteers where required for specific events
- Contribute positively to a small, busy and flexible team, undertaking practical tasks as required to support the wider aims of Schools North East
- Share learning, feedback and improvements to support consistency and quality across events
- Work flexibly, including occasional early mornings, evenings, regional travel and national travel where required
Person Specification
Essential
Event Delivery:
At least 3 years’ experience in event planning and delivery, including responsibility for coordinating events from planning through to evaluation
Operational Organisation:
Highly organised, with strong attention to detail and the ability to manage multiple deadlines, tasks and priorities at pace
Problem Solving:
Able to remain calm under pressure, solve practical problems quickly and respond effectively to unexpected issues during event planning and live delivery
Communication and Customer Service:
Excellent verbal and written communication skills, with the ability to provide professional, responsive and high-quality customer service to delegates, speakers, sponsors, exhibitors, suppliers and colleagues
Stakeholder Relationships:
Confident in building and maintaining effective relationships with a wide range of people, including venues, suppliers, school leaders, speakers, sponsors and partners
Income and Commercial Awareness:
Experience supporting income-generating events, including delegate bookings, sponsorship, exhibitors, ticket sales or commercial partnerships
Supplier and Venue Coordination:
Experience liaising with venues, AV providers, event suppliers and contractors to support high quality and cost-effective delivery
Budget Awareness:
Able to monitor event-level budgets, track income and expenditure, and maintain accurate records to support financial reporting
Technical Skills:
Confident using event systems, CRM or database platforms, virtual event software, G Suite or similar tools, and basic AV equipment
Collaborative Working:
A proactive, can-do approach, with the ability to work independently and as part of a small, busy team
Results Driven:
Highly motivated, target-oriented and committed to delivering high-quality outcomes that support education in the North East
Sector Interest:
An interest in, and ability to quickly understand, the education system and the issues affecting schools Desirable Experience in the education, charity, or membership sector
To apply: Please submit your full CV, clarifying any gaps in employment, along with a cover letter clearly linking your skills and experience to the job description and person specification FAO Lindsay Gerencser.
To apply: Please submit your full CV, clarifying any gaps in employment, along with a cover letter clearly linking your skills and experience to the job description and person specification FAO Lindsay Gerencser.
For every child, for every school, for the future of our region



The client requests no contact from agencies or media sales.
Fawcett is recruiting a Fundraising Manager to own day-to-day fundraising delivery and help strengthen how fundraising works across the organisation. This is a manager-level role with real responsibility: bringing structure, judgement and follow-through to live fundraising activity, leading trusts and foundations as a core technical area, and helping develop wider fundraising opportunities over time.
You would work closely with our Head of Income and Organisational Development, who leads the strategic side of this work, while this role acts as its operational counterpart. We are looking for someone with strong fundraising experience, especially in trusts and foundations, excellent bid and report writing skills, and the ability to operate autonomously in a small organisation.
We know that women and people from marginalised backgrounds are less likely to apply unless they meet every requirement. If this role feels like a strong match for your skills and approach, we would encourage you to apply.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential



The client requests no contact from agencies or media sales.
Harris Hill is working with an education based organisation, supporting their search for an interim Events Manager, working remotely, 4 days per week, for 3- 6 months.
The pro rota salary would be £36-40k, on the basis that you work 4dpw, but could spread the 4 across 5. You would however be responsible for attending the various events.
We are looking for a seasoned Events Manager, who is adept at the whole life cycle of events, with a emphasis on planning, and the marketing of the events themselves, so someone with both events and marketing experience is essential.
The team does have some events, admin, and communications support, but you would need to steer the a little, be very hands on, and flexible to the needs of the role.
Specifically, the role of the Events Manager involves:
Reporting directly to the Chief Executive Officer, and working closely with the staff team, to develop and deliver ALT’s programme of events.
Organising the logistics for in-person and online events and conferences, managing associated budgets and revenue generation, and negotiating with exhibitors and sponsors.
Leading on events-related stakeholder management, including working in partnership with volunteers to create conference programmes and managing event-related collaborations with partner organisations, nationally, and internationally. This also includes leading on logistics for the Annual Awards.
Leading on events marketing and communications and social media, including promoting opportunities for members and partners across sectors.
Overseeing delegate and exhibitor liaison and carrying out event evaluations, including acting as the person responsible for feedback and complaints.
Evaluating and reporting on events to committees including the Board of Trustees.
Business and project management
Devise and manage project plans, risk registers and budgets for events and associated areas of operations.
Negotiate with potential and selected suppliers of products and services to secure best value, and manage and develop long term relationships with its suppliers.
Recruit, train, and line manage casual staff employed by the organisation in the run-up to and during conferences.
General
Represent the organisation at events, promote the organisation and establish new and develop existing relationships with partners and stakeholders. This will involve occasional weekend, and evening work, and travel within the UK, and will include attendance at the two in-person conferences in the UK.
Contribute to the development and implementation of the Strategy.
Undertake training to ensure appropriate skills are acquired or developed.
Provide occasional holiday and sickness cover for posts at the same or lower grade.
Undertake any other duties and responsibilities as may be determined by the organisation that are commensurate with the level and grade of this post.
If you would like to hear more about this opportunity, please apply for further details
Pathway Manager
Apply today to step into a role where your leadership will drive real, measurable impact—empowering teams, shaping inclusive services, and making a lasting difference in people’s lives every day.
Location: Lambeth - Lambeth YP Assessment Time Out
Salary: £43,632 per annum
Closing date: 05 July, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Lead the delivery of a high-impact, person-centred service as a Pathway Manager, where your leadership will directly shape outcomes for individuals and communities. You’ll drive performance, quality, and continuous improvement across a multidisciplinary pathway, building strong partnerships and using insight and data to inform confident, effective decisions.
We’re looking for a proactive, values-driven leader who thrives in complex environments. You’ll bring strong operational oversight, team leadership, and stakeholder management skills, alongside a commitment to safeguarding, inclusion, and excellence. If you’re action-oriented, collaborative, and passionate about delivering meaningful change, this is your opportunity to make a real difference in an inclusive and supportive environment.
Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.
Key Deliverables
• You will be committed to working in and maintaining an environment that supports the safeguarding of young people as the Safeguarding Lead for the service
• You will be adept in managing the service and its partnerships
• You will manage, monitor, evaluate and continuously improve the service and its operation within Lambeth’s developing approach
• You will comply with quality inspection and assessment procedures
• You will ensure effective support, learning or family support plans (as applicable) for young people are in place and regularly reviewed
• You will maintain a safe and secure environment, that has appropriate risk assessment processes and systems in place that are regularly reviewed and monitored;
• You will ensure young people are a major part in shaping service delivery
• You will ensure effective delivery of Depaul UK’s approved life skills training and work closely with Participation and Volunteering leads.
• At the end of this programme, you will develop an evidence based report, that will enable us to embed what was done well, share learning internally and externally
• To be successful in this role you will be expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business.
• You will undertake full line management of the Team Leader and ETE worker
• Any other duties commensurate with the role
Health and Safety:
• To ensure a safe and secure environment and maintain high standards within the services. This includes risk assessments, health and safety checks and the cleaning and preparation of rooms for new residents.
• To involve service users in developing an awareness of their own personal and building health and safety, through information sessions, key working and support planning and resident meetings.
• To ensure that the project is clean and safe and to encourage residents to take some responsibility in the cleaning of their communal areas and their room.
• To work for a proportion of the time as a lone worker and as part of the wider team.
• Undertake appropriate risk assessments for lone working.
Administration:
• To maintain written records and monitoring information as appropriate and input and retrieve data on the Inform system.
• To prepare reports, statistical data and other information that maybe requested by the Asst. Area Director.
• To ensure that any repairs and maintenance issues are reported in a timely manner in order to ensure the health and safety and security of the building environment.
• Any other administrative tasks that will ensure the smooth running of the service.
Finance:
• With the support of the Area. Director devise effective, safe and timely methods for the collection of accommodation and service charges from residents, and to maintain auditable records of payment.
• Ensure that arrears management procedures are adhered to.
• To take responsibility for petty cash and record all transactions in line with policy.
General:
• To contribute to a high quality and effective delivery of service.
• To participate in internal/external meetings as required and attend training, events, conferences and other functions as necessary.
• To participate in regular supervision and IDP and help in identifying your own job-related development and training needs.
• To contribute to and be supportive of young people’s involvement in our services and in all levels of decision making throughout the organization.
• To ensure that all Depaul policies and procedures are adhered to.
• To be successful in this role you will expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business.
• Any other duties commensurate with the role.
What we are looking for from you
When completing your application form please address all the points set out below.
• A commitment to the ethos and values of Depaul including the organisation’s policies and procedures
• Demonstrable experience of working with young and vulnerable people and young families with multiple and complex needs.
• Experience and understanding of challenges and barriers faced by young people in securing accommodation and sustainable education and training.
• Experience of leading a team, establishing processes and relationships.
• Negotiating skills
• Coordinating and organising skills
• Able to work on own initiative but at same time able to exercise sound judgment in knowing when to consult or delegate tasks.
• Able to work flexibly and develop positive working relationships at a range of different levels including staff, volunteers, managers, young people and stakeholders to set and deliver organisational goals and resolve conflicts of interest professionally.
• A clear understanding and ability to implement risk management, information sharing and data security arrangements.
• Awareness of and commitment to equal opportunity and diversity practice. Ability to promote and implement diversity practice and policies and generally treat colleagues and young people fairly and with respect.
• Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports.
• Expertise to manage a medium sized team of staff with responsibility for multiple projects/ services, a range of which of which operate 24 hours per day, 7 days per week
• The ability to provide cover Monday to Friday with occasional management support at weekends.
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Warwickshire & Solihull Community and Voluntary Action
is recruiting
Area Programme and Development Manager (Solihull)
£44,088 per annum pro rata
30 hours per week
Permanent subject to funding
Hybrid/Office (The Core, Solihull) with regular travel
across Solihull and occasionally Warwickshire and Birmingham
About CAVA
CAVA provides infrastructure support to the Voluntary, Community, Faith and Social Enterprise sector across Warwickshire and Solihull. CAVA also works heavily in partnership with its respective organisations in both Birmingham and Coventry, collaborating across the landscape to reduce inequality. CAVA operates as a Volunteer Centre and delivers projects that support social and community action through the voices and engagement of local people.
CAVA has offices based in Leamington Spa, Nuneaton, Rugby, Stratford-Upon-Avon and a dedicated office space within a shared Community Hub in Solihull.
Area Programme and Development Manager
Area Programme and Development Manager will work as part of the Management Team and are key ambassadors for the organisation and the wider VCFSE. They provide leadership and accountability for the work of CAVA, overseeing and growing our position and portfolio of work as the VCFSE Infrastructure organisation for both Solihull and Warwickshire. The manager also occasionally works in partnership with the Board of Trustees on matters related to strategy and governance.
The Opportunity
The Area Programme and Development Manager will provide management and leadership of CAVA’s Solihull portfolio, which is at an evolving and exciting phase of integration across the Borough.
The Area Programme and Development Manager has a key role in leading and shaping CAVA’s presence in Solihull, working strategically alongside the Board and Management Team, to lead the organisation into its next era of growth and delivery.
The Area Programme and Development Manager has a key role and responsibility representing voluntary, community, faith and social enterprise groups and organisations, providing a strong and confident voice on behalf of the sector as we work alongside partners from the Public, NHS and the wider Integrated Care System (ICS).
The remit provides the successful candidate the opportunity to make a significant impact to reduce inequality within communities by supporting the VCFSE sector and working in a dynamic and collaborative environment, especially through prevention, early intervention and community engagement.
Summary of Key Responsibilities (please see Job Description for full details)
- Leadership and Management of the Solihull programme portfolio (including public sector contract) and CAVA Strategy
- Line Management of a small, focussed team
- Strategy, Planning and Control in line with need, compliance, business planning, lead areas
- Financial Management including setting and managing budgets and risk in line with sustainability and financial controls/compliance
- External Representation and Partnership Working across the landscape, provide the voice of the sector and working in collaboration, alongside public VCFSE, private, public and statutory sector partners
- Income Generation and Growth through the writing of tender and funding applications, evaluation and funding returns/reports and including other fundraising strategies
- Office Management environment within your area in line with regulatory policies, procedures and delivery need
- Corporate Support and Team Participation in wider, CAVA activity and events
What We're Looking For:
We are seeking a dynamic and self-motivated individual with evidence of:
- strong programme leadership and management experience and skills
- a strong and analytical eye for detail supporting contract management in line with KPI’s and budgets
- ideally, a background of working in the VCFSE sector
- confident, objective and effective voice and communication skills at all levels
- collaborative skills working as part of a supportive Senior Management Team
- a commitment to equality, diversity, inclusion and reducing inequality
- a ‘can do’ approach to work and objective thinker and problem solver
- skills and experience of writing tenders and funding applications
Values
All employees are expected to demonstrate CAVA’s values by working positively as part of a team, delivering high quality services where all are supported and encouraged and to promote an ethos which values and encourages equality and diversity within the organisation and is respected through the VCFSE.
To apply for this role, you are required to hold a driving licence and have use of a car for work purposes. Flexibility to undertake occasional work out of contracted hours is essential for this role.
Competitive salary and benefits package including enrolment with an employee assistance programme of support.
If you think you fit the brief for this exciting role, please view the job opportunity on our website and submit your CV, accompanied by a covering letter which outlines why you would like this job and what you could contribute, focusing on the criteria detailed in the job description and person specification Letters should be no more than 3 sides and if typed, no smaller than size 11 font.
Closing Date: Monday 29th June 2026 at 10am
Interviews: Monday 13th July 2026
No agencies please
WCAVA is an equal opportunities employer
‘Putting Equality, Diversity and Inclusion into Practice’
The client requests no contact from agencies or media sales.
Location: Remote (based in Scotland with regular travel across Scotland and the North of England, plus travel for biannual team days in London and departmental team meetings in various locations)
Hours of work: 21-28 hours a week (3-4 days)
Salary: £28,665 - £31,965 pro rata (£17,199 - £19,179 or £22,932 - £25,572 actual)
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The National Partnership Manager role involves:
- Driving expansion across Scotland and the rest of the UK by identifying, engaging, and securing new church partners and networks.
- Working closely as part of the engagement team, to build and manage a strong pipeline of prospective partners, contributing to national growth targets and KPIs.
- Attending and representing Kids Matter at events through public speaking, exhibitions, and partnership engagement.
About you
Are you confident in pioneering new projects? Do you have strong networking skills? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
Please see the job pack for more details on the role and application process
How to Apply
You can apply for the National Partnership Manager position by completing a copy of our online application form.
The deadline for applications is 13th July at 9am. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (HR & Systems Manager).
We exist to reduce the impact of poverty on children in need across the UK.


The client requests no contact from agencies or media sales.
To play a key role in the Production Management team at Southbank Centre, working closely with the Director of Technical Production, Head of Production, the Production Management team and wider department and colleagues throughout the organisation to ensure the effective use of systems and resources to deliver the technical elements of a varied programme, primarily in commercial events, but also contemporary and classical music, literature talks, theatre and dance, to the highest standards.
Please download the attached Job Description for a full overview of this role's responsibilities.
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
The deadline for applications is 23:59 on the closing date for the job posting.
We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.
Please note, applications sent via Email or 3rd party agencies will not be considered.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
Key Responsibilities
- To ensure a smooth and professional presentation of technical requirements of each event wherever SC activities are taking place.
- To ensure that allocated Production activities are fully and properly staffed – using resident staff, specialist contractors and freelancers as appropriate.
- To manage budgets as required; to evaluate and cost the technical requirements of events and to ensure that resources are used efficiently and that recharges are made.
- To keep up to date with technical advancements contribute suggestions so that the capital investment programme appropriately reflects the production needs of the centre.
- To be responsible for the management of Health & Safety issues within SC’s policies and to ensure that safe working practices are used at all times, including undertaking risk assessment and ensuring that all necessary risk assessments are provided by third parties where necessary.
Skills & Experience
- Demonstrable, extensive experience in one of the following artforms: theatre, dance, corporate events, classical or contemporary music, as well as a good working knowledge of the others.
- Experience of working in a multidisciplinary live arts environment with a demonstrable record in the delivery of events at the highest technical standards.
- Working knowledge of the usage, operation and safe handling of the equipment of the disciplines covered by the Production Department including without limitation stage, lighting, sound, AV and temporary installations for a broad range of events: orchestral, contemporary music, conferences, talks, film screenings, dance and performance.
- Obtains project management skills and can demonstrate experience of managing and organising the work of a team.
- A demonstrable working knowledge of Safe Working Practices, Health & Safety and contractual requirements and is able to carry out risk assessments.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £47,500 - £48,750 per annum (Competitive Birches rated salary for the local market if based outside of the UK)
Location: UK, Kenya, Bangladesh, Pakistan, India
Team: Operations and Digital
Directorate: People, Operations & Assurance
Line Report: None
Hours: 35 hours a week
Contract: 12 months fixed term contract, subject to extension
Grade: 2B
Travel: May require occasional travel to our countries of operation (approx. four weeks a year)
Closing date: 3 July, 2026 at 23:59 BST.
ABOUT THE ROLE
This is an exciting time to join Start Network. We are looking for a talented project and change management professional, with experience of and a passion for organisational strengthening.
This role will support Start Network’s shift from a centralised network model to a dispersed ‘network of networks’ where regional/country-based hubs, predominantly made up of local and national organisations, lead responses and drive innovations that will foster a better and more locally led humanitarian system.
The postholder will:
- Drive the transition to a scaled, network-based service model, leveraging member and partner expertise
- Ensure clear, accessible pathways for hubs and members to access organisational strengthening support
- Oversee the quality, delivery and impact of organisational strengthening services
This is a strategic and delivery-focused role, combining programme leadership, ecosystem development, and service design.
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 130 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it.
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
OUR OFFER TO YOU
- Being a part of a network involved in bringing change to the humanitarian sector.
- Hybrid working with options to work from home and remotely to support your work/life balance.
- Employee Assistance Programme through Smart Health (depends on the country based).
- Family friendly policies, e.g., flexible working, maternity policy, parental leave and more!
- 25 days’ holiday (if UK based) plus 2 company days over the End of Year period for all staff (depends on the country based).
INFORMATION FOR CANDIDATES
Our roles are open to discussion about flexible working. For part-time working and job-shares, please get in touch with us before putting in an application.
Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy. Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly encourage applications from disabled, BAME, LGBTQ+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Person Profile.
APPLICATION
Please contact the People and Culture Team if you have any questions or need support with your application.
We use Be Applied, our online recruitment platform which uses anonymised applications and predictive, skill-based assessments which are blind- reviewed to reduce bias.
Date for 1st Interview: 8th July 2026 (Subject to change)
Date for 2nd Interview: to be confirmed
We reserve the right to close this vacancy early if we receive a high number of applications and we may review candidates on an ongoing basis, so please apply early where possible to avoid disappointment.
Any offer of employment will be conditional subject to relevant checks. Please refer to our privacy candidate privacy notice regarding treatment of your data. Start Network also participates in the Inter Agency Misconduct Disclosure Scheme. The core of the scheme is that participating organisations share information about safeguarding-related misconduct (i.e., sexual exploitation, sexual abuse, or sexual harassment) that a candidate has been found to have committed during employment, or incidents under investigation when the candidate left employment. For more information regarding this scheme, please visit their website.
The client requests no contact from agencies or media sales.
External Communications Manager
Salary: £40,000–£42,000 FTE
Hours: 30 hours per week
Location: Remote, with regular travel to FitzRoy services, team and stakeholder meetings as agreed. The role requires attendance in London once per month and applicants must be able to commute to services in Norfolk, Nottingham and Hampshire.
Reports to: Head of Communications
Directorate: Business Development and Partnerships
FitzRoy is a national charity supporting people with learning disabilities, autism and mental health needs to live lives rooted in choice, meaning and happiness.
We are strengthening our external voice and looking for a confident, perceptive and warm communicator to help more people understand FitzRoy’s expertise and impact and increase our influence.
This is a moment of change for social care. We want to play a more active role in shaping its future, ensuring the people at the heart of it are seen, heard and involved in the decisions that matter.
About the role
As External Communications Manager, you will help build FitzRoy’s profile and reputation by identifying the stories, insight and opportunities that show what good support looks like in real life.
You will work closely with the Head of Communications, fundraising, business development and operational colleagues to turn external communications priorities into practical plans, content and opportunities.
This is a delivery role with real influence. You will be expected to bring ideas, advise colleagues, shape practical plans and turn opportunities into action.
What you will do
You will:
- develop proactive external communications activity that raises awareness of FitzRoy’s work, expertise and impact
- spot opportunities for FitzRoy to contribute constructively to sector conversations
- identify realistic opportunities for media, sector press, partner or local coverage
- gather stories, photos, video and quotes that help people understand what good support looks like in real life
- use social media, website content, audience insight and analytics to strengthen FitzRoy’s external profile
About you
You may come from charity communications, PR, journalism, public affairs, stakeholder communications or another external communications background.
You do not need to have worked in social care before, but you will need to be interested in people, willing to learn quickly and able to handle stories about people’s lives with care, respect and good judgement.
We are looking for someone who is:
- an excellent writer and editor
- confident developing clear, accessible content for different audiences
- warm, curious and able to build rapport quickly
- able to spot strong stories, ideas and opportunities
- confident creating social media and website content shaped by audience insight
- comfortable working independently and managing competing priorities
- able to think strategically about audiences and influence, while being practical about what can be delivered in a small team
- confident gathering content including photos, videos and quotes
- willing and able to travel to FitzRoy services and meetings as needed
A full clean driving licence and access to a car for work travel are required, as some services are not easily accessible by public transport.
Working at FitzRoy
You will join a small, friendly communications team with big ambitions. This role will suit someone who enjoys a mix of planning, writing, relationship-building, story-gathering and hands-on delivery.
You will help us show the difference good support makes – and help ensure the voices, experiences and achievements of people with learning disabilities, autism and mental health needs are seen and heard.
How to apply
To apply, please submit your application and a covering letter.
We do not expect your covering letter to address every point in the person specification. We would like you to tell us:
- what interests you about this role and FitzRoy
- three things you would bring to the role
- a piece of communications work you are proud of and why
- how you approach using social media, website content and audience insight to build external profile
- how you would approach telling stories about people’s lives with care, respect and good judgement
If you are using AI tools to write your application, please use them with caution. We are looking for your own voice and writing style.
Our vision, mission and values guide us each step of the way, and are as important now as when the charity first began. Our vision A society where p
Job Description
Main duties and responsibilities
Manage the DUK project portfolio
- Become a subject matter expert in applied and translational research in DMD, allowing informed decision making and effective communication with key stakeholders
- Support identification of new project and collaborative opportunities, including the ongoing management and delivery of our applicant-led funding call
- Support the Director of Research and Development in project scientific review, working with the Scientific Advisory Board, Patient Advisory Board, Senior Leadership Team and DUK Board of Trustees
- Manage project development and initiation, including contracting, the development of detailed project plans, including go/no-go milestones, and budgets
- Manage and oversee project delivery, including monitoring of progress, according to agreed timelines and deliverables (including written updates and formal reports), and managing project finances, including reviewing and approval of invoices and monitoring project expenditure
- Support research budget forecasting in liaison with the finance team and the Director of Research and Development, and ensure compliance across the project portfolio
- Build and manage relationships with external partners and maintain regular communication through the project life cycle
- Support the Director of Research and Development to identify areas of strategic focus to inform the development of new research programmes
- Contribute to and support the development of DUK led research proposals for external funding and work with the income generation team to identify opportunities for research funding
Research governance and processes
- Maintain and improve, as relevant, internal processes for research management and governance
- Act as system owner for the research functions within DUK’s CRM (Salesforce), maintaining records and driving process improvements for grant workflows and monitoring
- Support the Director of Research and Development in research governance activities
- Support the Director of Research and Development to ensure compliance with the Association of Medical Research Charities (AMRC) requirements, such as - contributing to annual data collection and surveys; implementation of AMRC processes and reviews recommendations, as relevant; keep up to date with relevant news and opportunities for training, collaboration and networking
Support the Director of Research and Development on the following external engagement activities
- Development and implementation of outreach and engagement activities in the DMD patient and research community to inform areas for research focus and prioritisation
- Scoping and development of formal and informal strategic partnerships and relationships with key stakeholder organisations (e.g. membership societies, other charities, consortia etc)
Support delivery of DUK flagship strategic programmes
DUK has strategic programmes in clinical research access and capacity, care standards and care access, assistive technologies and patient data. Under the oversight of the Director of Research and Development and working closely with the relevant programme team:
- Coordinate key programme updates and discussions between the DUK team and the programme teams
- Working with DUK comms team, support the development of external comms and marketing
- Working with the Director of Research and Development and the programme teams, support development of new initiatives and external funding opportunities
Other key responsibilities
- Provide general research admin support (e.g. arrange research meetings, both internal and external, prepare agendas and take minutes)
- Work with DUK comms team to identify case studies and success stories and support the development of the research comms strategy
- Coordinate research comms and work with the Director of Research and Development and comms team to ensure all research content is accurate and appropriate
- Work with the income generation and comms teams to provide updates to our key co-funding partners
- Support the collection of portfolio data across all programmes for DUK KPIs and to support DUK impact report development
- Coordinate and deliver research led events and support the Director of Research and Development in the agenda and content development for the annual Duchenne UK New Horizons conference
- Travel across the UK to attend meetings with partners
APPLYING FOR THIS JOB
Please send us a copy of your CV with a cover letter (max 1 page) that includes the following:
1. Please tell us why you would like to work for Duchenne UK.
2. In the job description, we have highlighted a range of essential experience and skills that we need. Please describe how you have demonstrated these with practical examples.
3. If you think you have other qualities, we have not mentioned but which you think suit this role, please let us know. We want to know some of the things you have done and the experiences you’ve had, and what you think they have taught you.
4. Tell us one thing that really excites you about this role.
Please email your application by 10am on Monday 22nd June 2026
The client requests no contact from agencies or media sales.


