Area Event Manager Jobs

As the Training Programmes Manager you will have oversight and responsibility for the healthcare professional training projects and activities, as well as growing the M4RD network within HCP groups and training institutions.

You will be key to rolling out Rare Disease 101 training for healthcare professionals all over the UK and potentially abroad. While you are not expected to deliver training yourself you will be pivotal to creating opportunities and facilitating all aspects of the programme.

KEY RESPONSIBILITIES

• Co-lead M4RD’s Ambassador Programme, managing the clinical and medical student ambassadors.

• Planning and delivering training events.

• Deliver educational and training projects inline with M4RD’s current strategy and work programme.

• Collaborate  with training institutions and NHS workplaces inline with M4RD’s current strategy and work programme.

• Potential to manage up to two members of the M4RD Team.

• Support the CEO and Operations & Finance Manager with recruitment duties, operational strategy and development and coaching any relevant staff.

Are you looking for your next career-defining fundraising role based within the NHS? Do you want to use your fundraising skills to help a charity providing additional support services that truly make a difference to patients and their families? If so, we have an exciting opportunity for you!

Liverpool University Hospitals Charity, the registered charity of Liverpool University Hospitals NHS Foundation Trust, is looking for a dynamic Partnership Fundraising Manager to take our corporate support to the next level and further enhance the experience of our patients, their families and staff. Building on the charity’s solid foundation, your role will be the lead our corporate and partnerships fundraising plan, to help us raise funds that are over and above NHS funding, to create high quality, compassionate care and wellbeing for all. This senior role calls for a highly motivated and experienced Partnerships Fundraising Manager with significant experience of developing and implementing income generation across corporates, trusts and major donors.

You will have a proven track record in corporate fundraising, bringing in at least five figure donations. You will need to be a dynamic, self-motivated and pro-active fundraiser, who will show enthusiasm for the projects and services we are seeking funds to support.

If you think you can take our charity to the next level, making Liverpool University Hospitals Charity a high profile charity in Merseyside, then we want to hear from you!

We are seeking an outgoing proactive Sales & Events Coordinator to join our busy team to deliver increased revenue and occupancy for our conference and meetings business.

As a social enterprise commercial income is key to our success.  The Commercial team is responsible for income generation and business growth through sourcing occupants for our commercial units and clients for our venues.  The Commercial team deliver over 600 events from our venues and are continually building partnerships and liaising with key stakeholders across the South Bank areas.

You will be responsible for securing sales from new and existing clients as well as managing event logistics in close liaison with our operational team.

The successful candidate must be able to demonstrate the following:

• Experience of co-ordinating and organising events
• Experience of working in a busy sales role
• Experience of working in a customer facing role
• Excellent organisational skills and ability to manage conflicting priorities to meet deadlines
• Ability to take the initiative and an enthusiastic, proactive approach to work
• Strong IT and administration skills, with excellent attention to detail

Creating an inspirational neighbourhood
We provide the opportunities and spaces for people to lead their own change.

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.

We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

Contract
Permanent, 35 hours per week

Salary
£30,672 per annum

Extras
In return, we can offer you:

• 27 days’ annual leave (excluding bank holidays) pro rata for part time staff
• 8% contributory pension scheme (5% employer contribution, 3% employee contribution)
• Health and wellbeing support, including online mental health therapy sessions
• Free gym membership at Colombo, annual flu jabs
• Commitment to training and development

CAMPAIGNS AND DIGITAL MARKETING MANAGER
Full Time, 35 Hours per week
(Monday to Friday, 9am to 5pm)
Salary Range £31,500 to £33,000 per annum (Depending on Experience)
Based at The Frances Hay Centre, Banbury with the possibility of hybrid working 

We are looking for a creative individual to lead our campaigns and digital marketing activity.

Role purpose
The Campaigns and Digital Marketing Manager is responsible for attracting, converting and retaining supporters through our campaigns and digital marketing activity.  The role will particularly suit a creative leader with a keen interest in supporter acquisition, data insights, analysis, testing and measurement.

About us
At Dogs for Good, we believe that dogs, and the bond we share with them, can help people lead happier, healthier and more independent lives.  This is an exciting time to join the organisation as we embark on a bold, new strategy to move to a more community-led model, alongside a greater emphasis on training, education and advocacy.  Over the next five years, this will increase the impact in our three priority areas – improving the quality of life for people and dogs; increasing the understanding of the value of connection with a dog; and creating a more inclusive society.

Why work with us?
We know how competitive the market is for hiring fundraisers with digital skills – that is why we are looking for someone with a digital background and experience in delivering campaigns, who can use these skills and apply them to our marketing activities, including income generation.  While the puppies attract a lot of attention, we’re entering a new phase in our Communications team that will put continuous improvement at the very heart of everything we do, and this means not resting on our laurels!  We know there is more we can do to attract, convert and retain audiences across our fundraising products and service delivery and we are in search of a creative team-player to help us achieve our ambitious targets.

Salary – £31,500 – £33,000.  In addition we offer a range of great benefits, including 25 days annual leave, plus additional time off between Christmas and New Year (and not working your birthday!); a generous contributory pension scheme; hybrid working, a great office environment (shared with our dogs), on the edge of Banbury.

To apply, please send a copy of your CV with a covering letter explaining why you are right for this role in accordance with the Selection Criteria,Please note we cannot consider your application for this vacancy without a completed Equal Opportunities Monitoring Form.  If we receive your Covering Letter and CV without the Equal Opportunities Form, your application will not be considered in the short listing process.

When you send your application email, please make it clear which vacancy you are applying for.

Recruitment timeline
Closing date for applications – noon on Monday 22 April
1st interviews will take place via Microsoft TEAMS on Tuesday 30 April
2nd interviews will take place at our Centre in Banbury on Tuesday 7 May

Please note, previous applicants for the Website and Digital Marketing Manager role need not apply.

We have an exciting opportunity for an Operations Manager to join our new team in Thames Valley, working 37.5 hours a week. This role is home-based but will require travel throughout the area.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is home-based with regular travel throughout the region. The Thames Valley Adult Victims Service will provide emotional and practical support to adult victims of any crime. Support will be delivered in an innovative manner primarily through specialist group work provision - alongside online and telephone caseworker support.

As the Operations Manager for the new Thames Valley Adults Victim Service you will be responsible for the implementation, development and the ongoing delivery of a high performing service through excellent operational management and supervision of people and resources.

You will ensure the team delivers individual, tailored support for adult victims of any crime primarily through group and peer support with the option of individual casework support where this is appropriate for the victim.

You will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner for Thames Valley, Thames Valley Police, criminal justice agencies as well as other statutory agencies and third sector organisations across the Thames Valley.

You will be the nominated deputy for the Area Manager covering Thames Valley and this will include assisting the Area Manager in monthly/quarterly reporting and attending monitoring meetings with the PCC office.

Your will provide direct line management to the Victim Awareness Officer who will play a key role in planning & delivering training and raising awareness of activities. You will support them in the recruitment & development of an active cohort of volunteers performing the roles of Criminal Justice and Engagement Champions.

As part of your role you will ensure victim voices and experiences are listened and responded to in and beyond the criminal justice system.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Surplus to Supper is seeking to appoint a Site Manager. 

Don't miss the chance to be part of the team at a leading food redistribution charity in west London and Surrey, dedicated to tackling food waste and hunger in the community. Join us in our mission to make a difference in the fight against food waste and food poverty in the local area. We are seeking someone who excels at people management and thrives in dynamic environment. 

• Reports to Operations Director

• Ensures and enables successful day-to-day food collection and distribution operations by providing consistent support, guidance, and management to the volunteer Foremen.

• Ensures all agreed operational Surplus to Supper processes are followed consistently every day.

• Provides an on-going link and communication from one day shift to another ensuring that all scheduled and ad-hoc daily and weekly requirements – either food distribution or kitchen/event – are met. 

• When there is no daily volunteer foreman, covers the foreman role for the day. Also, could cover a missing driver shift (although should be a real exception).

• Handles ad-hoc collections and distributions outside the normal morning shifts (where no volunteers available)

• Acts as the contact point for suppliers and projects for ad-hoc requests and specific daily requirements

• In collaboration with Ops Director and Chef ensures clarity on what food is kept in the big freezer for kitchen and what can be distributed. 

• Ensures optimal usage of Surplus to Supper storage capacity.

• Onboards and test drives with the new volunteer drivers.

• Manages distribution and collection documentation ensuring all shifts have the required documents to complete and that completed documents are processed correctly. 

• Manages the shift rota.

• Owns the Surplus to Supper fleet of vans ensuring that those are available and in good condition. Deals with any service and maintenance needs and logistics. 

• Owns the Surplus to Supper distribution freezers and chillers ensuring those are available and in good condition. Deals with any service and maintenance needs and logistics. 

• Works 30 hours a week normally during Tuesday to Saturday 8am to 2pm (Saturdays to be rotated with Mondays once a month).

We are seeking a highly motivated and experienced National Programme Manager to join The Phoenix Way team. The National Programme Manager will be responsible for the day-to-day management and oversight of our fund, ensuring its effective implementation and impact. This is a key leadership role that requires strong project management skills, strategic thinking,and a passion for driving meaningful change.

The National Programme Manager will be working closely with the National Convenor, The Phoenix Way National Leadership Group (NLG), Global Fund for Children (GFC) and national and regional panels to co-design a collaborative grant-making process.

They will support the development and implementation of the overarching Phoenix Way vision, national and regional plans, which include infrastructure development support, ensuring a consistent approach to grant-making across the nations and regions in line with programme and funder requirements.

For further information please download our Recruitment Pack.

The NI is looking for its next Events Officer to oversee the setting up and online booking of a range of events – mainly conferences and dinners – as well as overseeing the subscriptions to its Journal. The role is a busy one and the person recruited with require good experience with events booking CRMs as well as working with volunteers and other team members in a small team.

Responsibilities

Main duties include:

Manage all event bookings administration, including:

o Set up of online booking for events through CRM

o Set up and maintain webpages for each event through CMS adding sponsor logos and additional information as required.

o Ensuring invoices for events are issued and paid, updating any on CRM that were issued manually including sponsorship events

o Ensuring relevant communications such as joining instructions are circulated to attendees

o Issue sponsorship contracts, invoices and monitor payments of same

o Providing support for delivery of events including producing delegate lists, dietary requirements etc

o Liaising with suppliers and stakeholders to ensure all events run smoothly.

Manage the admin and event email inboxes, answering all queries in a timely and professional fashion; forwarding queries to colleagues as appropriate where outside your area of expertise.

Assist in maintaining the CRM to ensure data quality eg by removing duplicates, amending incorrect details, updating information and resolving login issues.

Work closely with the Branch Representatives and the Marketing and Communications Manager to set up all events including paid-for and free-to-attend, plus any external suppliers where necessary.

Manage all journal subscriptions including renewals and responding to subscription enquiries.

Actively recruit new subscribers for Nuclear Future.

Manage credit control for events and journal subscriptions and actively work to manage debtors ensuring all invoices are paid.

Undertake any ad-hoc tasks as directed by the CEO to ensure a smooth-running organisation.

Skills and Experience

Essential

Strong IT, written and verbal communication skills

Knowledge of database and/or events administration

Strong time management and organisation skills; ability to manage projects to deadlines and to manage a number of tasks simultaneously and autonomously

A confident attitude, willingness to learn and enthusiasm to take on new tasks as needed

Attention to detail

Experience of working with volunteers is desirable.

Salary: £28-31,000

Benefits: 25 days’ leave + one day’s birthday leave, optional compressed working scheme (9-day fortnight), pension, private medical cover and death in service benefit.

Reporting to: CEO

Location: the NI has no office so the successful candidate will work from home. They will be expected to travel to London once a month for team meetings and there may be other very occasional travel around UK as required.

Type of role: This is designed as a permanent full-time role but previously has been performed as a part-time role which could work again.

How to apply: CV and covering email/letter by 24 April 2024. The NI strives to be an equal opportunities employer so please also complete our EDI monitoring form and return this separately.

We have an exciting opportunity for an Operations Manager to join our team in Gloucestershire, working 37.5 hours a week. This role is based at our Gloucester office, also covering the Wiltshire & Swindon region with weekly travel expected.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is based at our Gloucester office with weekly travel expected to the Wiltshire & Swindon region.

As the Operations Manager for Gloucestershire and Wiltshire you will be responsible for the implementation, development and the ongoing delivery of a high performing service through excellent operational management and supervision of people and resources.

You will ensure the team delivers individual, tailored support for adult victims of any crime primarily through group and peer support with the option of individual casework support where this is appropriate for the victim.

You will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner, Gloucestershire Constabulary, Wiltshire Constabulary, Gloucestershire County Council, criminal justice agencies as well as other statutory agencies and third sector organisations across Gloucestershire and Wiltshire.

You will be the nominated deputy for the Area Manager covering both services and this will include assisting the Area Manager in monthly/quarterly reporting and attending monitoring meetings with the PCC office.

As part of your role you will ensure victim voices and experiences are listened and responded to in and beyond the criminal justice system.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Are you passionate about giving children & young people the mental health and wellbeing support they and their families need through play and creative therapies? Do you have an ability and some experience in fundraising or the key skills required to develop into this role? Then we have an exciting opportunity for you.

We want to hear from dynamic and driven individuals who would enjoy fundraising and supporting the development of a wonderful, small, but growing London-based children’s charity.

Ideally we are looking for someone with experience in fundraising. However, we would welcome applications from individuals who can demonstrate the key skills required, but who may not have previous fundraising experience. We can offer mentorship to the right candidate. 

To Apply: Please send your CV and a covering letter (up to 2 sides of A4 only) highlighting your experience and skills relevant to this position (please use the qualities described in the job specification as a guide).

Applications close:  Monday 22nd April at noon
Interviews will be held:  Week of 29th April

The Purple Elephant Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff, trustees and volunteers to share this commitment. Successful applicants will be required to apply for/have an Enhanced DBS check in line with the Government safer recruitment guidelines, provide references and complete safeguarding training, and will need to demonstrate a willingness to observe safeguarding procedures at all times.
The Purple Elephant Project positively encourages applications from all sections of the community.

The successful candidate will;

·Engage with local businesses, schools, and individuals to raise vital funds 

·Cultivate relationships and partnerships to support our mission 

·Plan and execute exciting fundraising events and campaigns 

·Share our story and impact with the community through compelling storytelling 

·Drive growth and sustainability for our organisation

Join our team and help us generate the fundraising income we need to ensure we provide the best outcomes and brighter futures for children and their families. 

This role is largely home-based, with the need to get out and about across predominantly Hounslow and Richmond boroughs. You will be working through events, community fundraising, supporting individual giving and working with local companies and corporate. 

A job description is available with more details about this exciting role and the type of people we want to hear from. 

Apply today and be part of something truly wonderful. We can’t wait to welcome you onto our team!

Communications Manager 

About Career Ready

We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.

We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform to flourish. Since then, we’ve grown across the UK to support young people in areas of need.

Our programme gives young people the key skills, confidence, and experiences they need to kickstart their futures. In partnership with our network we deliver a targeted programme providing young people aged 15-18 with a paid internship and mentor, workplace visits, and skills masterclasses.

Our organisational values underpin how we work and are at the core of everything we do. Career Ready’s values are: trust, bravery, collaboration, empowerment and inclusion.

Job Purpose

The Communications Manager will play a leading role in driving Career Ready’s communications activity, working alongside the Head of Communications and colleagues across the charity.

This role will put you at the heart of a range of projects, ensuring that we provide high-quality communications and content that support our programme delivery, stakeholder engagement, and brand awareness.

Role Responsibilities

Stakeholder communications

· Work with the Head of Communications and other internal stakeholders to author and distribute stakeholder communications via relevant channels to support partnership and programme delivery.

· Deliver key colleague communications, including weekly and monthly staff bulletins, and surveys, aligning it to the strategic purpose of the charity and ensuring effective knowledge sharing and staff engagement.

· Support with the delivery of stakeholder marketing campaigns across a range of audiences.

Content and resource production

· Develop and implement a social media content strategy, including day-to-day channel management. 

· Support with the writing, editing, and collation of written content, including case studies, blog content, and news articles.

· Update and produce key publications for our programme delivery, including liaising with colleagues and suppliers to oversee design, content, and production in line with our brand guidelines.

· Work independently and with the Head of Communications and external providers on the creation of creative media content, including photoshoots, graphics, and videos.  

Brand assurance

· Provide advice and guidance to colleagues to ensure all communications are in line with our brand guidelines and tone of voice.

· Help to develop and implement brand assets for use by all colleagues.  

Wider responsibilities

· The post holder will have additional responsibilities and projects set by the Head of Communications, including but not limited to website maintenance, event support, and supporting press and media engagement.

Person Specification

Essential skills and experience:

· Demonstrable experience of working in an internal, fast-paced communications-based role

· Excellent planning and project management skills, able to prioritise and meet deadlines.

· Strong writing, editing, and visual skills.

· Experience of using Adobe design platforms (InDesign, Illustrator, Photoshop).

· Experience of using email distribution platforms (Campaign Monitor or similar).

· Relevant IT skills, including the Office 365 suite.

· Experience of developing and driving forward social media accounts.

Desirable skills and experience:

· Well-developed digital skills to help manage our WordPress website.

· Knowledge of relevant legal and regulatory frameworks including GDPR compliance.

· Experience of working effectively in a home based role

Benefits

You will be rewarded with the following benefits:

· 6% contribution to personal pension plan, subject to 3% employee contribution

· Annual leave: 25 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year and there are an additional 2 days of leave available in August. Career Ready also allows flexible use of 7 Bank & Public Holidays.

· Interest-free season ticket or bicycle purchase loans (or Cycle To Work Scheme).

· Access to both our Reward Gateway Portal and an Employee Assistance Programme

· Flexible working

We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK.

Location

Career Ready operates a work from home policy with occasional travel required for meetings, visits to programme delivery locations, and events.

For this reason, we request that candidates are based within reasonable travel distance to one of our active delivery regions, which can be viewed on the job description.

Are you an experienced Fundraiser looking for a new challenge?

We are offering an excellent opportunity for a Fundraiser with ambition and a broad knowledge to take their career up to the next level.

People to Places is a charitable organisation based in the Royal Borough of Windsor and Maidenhead, UK. It provides a community transport service for residents of the area who have transportation and/or mobility issues due to age, sickness or disability (mental or physical), poverty, or because of a lack of adequate and safe public transport services. With a fleet of minibuses specially adapted to assist people with mobility equipment or additional mobility needs, People to Places delivers high-quality services aimed at improving social inclusion and accessibility. In addition, we also provide Shopmobility services in Windsor and Maidenhead town centres, this service provides the loan of wheelchairs and mobility scooters to people with limited mobility, to help them shop and access leisure and commercial facilities within the area.

We’ve been fundraising since 1988, but this newly created role allows you to consolidate our past successes, significantly diversifying and enhancing the quality and value of our supporter base. 

As a senior manager in the organisation, this post gives you the opportunity to develop our support for local people who are lonely, isolated and with little or no mobility. Therefore, you will contribute to enhancing the organisation, as well as playing a critical fundraising role. 

You are ambitious, with the drive and expertise across a range of fundraising activities. So, you will have:

• Experience with identifying funding opportunities, particularly through grants, maintaining a pipeline of opportunities, taking a creative approach to problem solving, to capitalise on opportunities.
• A good track record of achieving fundraising targets, generating income through a range of sources including Trusts/high net worth individuals, Corporate Partners and Commissioned Services.
• Excellent communication skills, including verbal and written, with the ability to create compelling cases for support and delivering impactful presentations that tell stories and lead to new supporters getting involved.
• A strategic and evidence-led approach to measure impact and influence change, with strong influencing skills in a range of settings.
• Nurturing and growing relationships with a range of stakeholders and able to quickly build trust and confidence including working with and building strong, positive relationships with Trustees and our keen volunteer base.

With excellent organisational and prioritising skills, risk management and decision making, ideally you will have team leadership experience including volunteer management or delivering fundraising through the use of volunteers. An understanding of the needs of people with mobility issues and disabilities is desirable but not essential.

Location: Our main office is located in Maidenhead and we have Shopmobility offices in Windsor and Maidenhead that may also be used. 

Hybrid working is available, in the context that, initially at least, this post needs to be highly visible, both internally and externally.

Hours: 37.5 hours per week Monday – Friday including some evenings and weekends

In this pivotal role of Facilities Manager, you will be responsible for the management and successful delivery of all hard and soft facilities services across the Lambeth Palace estate.

You will work closely with the Head of Facilities & Steward to implement Health and Safety compliance across the estate and make Lambeth Palace a safe and well managed environment for our residents, staff and visitors.

A Basic DBS check will be required.

For an informal conversation please contact:

The Role

• Ensure the Lambeth Palace estate is managed to the highest possible standard, ensuring all areas are well presented, safe, secure and compliant for all visitors, residents and staff alike.
• Review and regularly ensure all agreed security measures are in place and are communicated accordingly.
• Ensure all works undertaken across the Lambeth Palace estate are safely assessed and authorised before they are carried out.
• Review Health & Safety risk assessment submissions relating to operations and buildings, identifying and ensuring any corrective actions are completed.
• Work closely with the Hospitality Team to ensure events are assessed properly and robust H&S procedures are in place.
• Manage compliance and ensure best practice in the following areas: asbestos management, fire control management, water systems management, working at heights, electrical compliance, mechanical compliance, lifts, H&S inspections, etc.
• Ensure the proactive management of all hard and soft facilities tasks including, but not limited to office moves, PPM, reactive maintenance, office services and statutory compliance.
• Ensure that all planned and reactive maintenance are undertaken and completed within agreed schedules, frequencies, and statutory requirements.
• Implement and manage facilities contracts SLA's.
• Manage, query and follow up Facilities related tasks.
• Manage all utility contracts, council taxes and licenses.
• Line manage and give day-to-day supervision, direction and motivation to the Facilities Co-ordinators, Facilities administrator and Assistant.
• Manage the Facilities Helpdesk on a day-to-day basis ensuring requests, complaints and questions via telephone, e-mail or in person are acknowledged and acted upon within appropriate timelines and are escalated where required.
• Support and develop best practice standards, procedures, processes and expectations and deliver them to provide a first-class work experience.
• Ensure consistently high levels of customer service are delivered for all hard and soft service facilities and maintenance issues.
• Liaise regularly with contractors, making sure disruption to the Archbishop's family, other residents, staff and Hospitality is minimised and work is completed as quickly as possible.
• Ensure effective communication with the Archbishop's family, other residents, staff, Garden and Hospitality Teams on all work affecting the estate.
• Monitor and report on the Palace's environmental impact and initiating methods to improve sustainability.
• Assist the Head of Facilities & Steward in financial/budgetary management, including verifying and arranging payment of contractors' invoices and reporting on the annual budget.
• Where authority has been delegated, progress the work of the Head of Facilities & Steward in their absence and within agreed parameters, including out of hours working when required.

The Requirements

Essential

Qualifications:

• Hold NEBOSH General Certificate.
• IWFM qualification or equivalent experience.

Skills/Aptitudes:

• Highly organised and efficient; able to prioritise and keep track of multiple projects.
• Ability, enthusiasm and willingness to work as part of a team, giving directions when required within a supportive environment.
• Possess and evidence a strong passion for delivering professional and high-quality facilities services with a "can-do" attitude and flexible approach.
• Proactive approach to problem solving.
• Resilient and emotionally intelligent.
• Excellent communication skills, both oral and written.
• Tactful and diplomatic, with the ability to handle confidential matters.
• Ability and confidence to influence people, at all levels.
• Ability to build effective relationships with a variety of customers as well as internal and external stakeholders at varying levels.
• Excellent IT skills with the capacity to use technology to solve problems and increase effectiveness.

Knowledge/Experience:

• Proven experience in hard and soft FM.
• Experience of leading, motivating and inspiring a team of facilities professionals to ensure that a diverse range of work is carried out.
• Experienced in leading H&S/compliance issues, including full management and organisation of health and safety records and systems.
• Practical experience of managing Health & Safety and carrying out risk assessments.
• Experience of dealing with a diverse range of stakeholders with a wide range of expectations, each requiring a different approach.
• Experience of overseeing a facilities Help Desk.

Circumstances:

• Whilst the NCIs are committed to wellbeing and work/life balance, a willingness and availability to work outside normal office hours (including some weekends) is required.
• Live within easy commuting distance to Lambeth Palace.
• Available to be contacted and/or attend the site out of normal working hours if required.

Desirable

• IOSH Managing Safely Certificate.
• First aid at work trained.
• Experience, knowledge or interest in the facilities management of historic buildings including full management and organisation of health and safety records and systems in a historic setting.

Disclosure & Barring Service (DBS) Requirements:

• This role requires a DBS check: Basic level.

The closing date for applications is 21 April 2024.

Interviews will take place w/c 29 April 2024.

We have an exciting new exciting and challenging opportunity for 2 Operation Managers National Homicide Service (HS), covering either the east or west of England and Wales. You will work from home or a local VS office if available, 37.5 hours per week.

Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide? Do you want to lead a supportive, passionate and committed team?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

As an Operations Manager you will:

• support the Deputy Head of Service to maintain the highest standards of service delivery, across a widely geographically dispersed team
• lead a team of Team Leaders to meet VS & Homicide Service standards & contractual requirements
• support staff & volunteers to keep them safe within their role
• working closely with a range of stakeholders

You will need:

• good organisational skills, able to prioritise effectively & experience of setting & monitoring key performance indicators
• effective communication skills & experience of leading and managing people who work in different ways
• experience of leadership & implementation of change management processes
• ability to build constructive working relationships
• understanding of government policy related to victims & the Criminal justice system
• knowledge of the impact of trauma and bereavement & the importance of trauma informed practice
• understanding of voluntary & statutory agencies
• knowledge of safeguarding practices
• to be prepared to travel across this large geographical area including occasional overnight stays

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.

Please see attached Job Description and Person Specification for full details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport. Please list your preferred area East or West on your application form.

We looking forward to hearing from you.

Interview dates: 29^th and 30^th April - by Zoom.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.