Area event manager jobs
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.
We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.
We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
As our Digital Manager, you will be the strategic anchor, quality guardian, and operational driving force behind our online presence. You will fully own the performance of our two primary websites: the main Chefs in Schools (CIS) platform and the complex, public-facing School Food Project (SFP) national resource and coalition hub. You will be directly accountable for driving traffic, mastering SEO, maintaining exceptional content quality, and ensuring a seamless, highly secure user experience against clear, measurable targets.
This is a leadership role that bridges technical execution and creative strategy. You will act as the crucial, confident link between our external technical agencies (who build and maintain the infrastructure of the sites) and our internal content creators and programme teams. Crucially, you will be an empowering manager, leading a dedicated digital sub-team of 1-2 direct reports, supporting them to manage day-to-day content workflows, e-learning administration, and community moderation.
We are looking for someone solutions-focused, collaborative, and deeply analytical who takes pride in helping a high-profile, mission-driven organization run at its absolute best.
Key responsibilities:
1. Website Ownership & Performance Management
-
Own the overarching strategy and performance of our two flagship websites (CIS and SFP), optimizing UX and UI for user journeys, design, and maximum accessibility standards across both sites.
-
Own and maintain a forward-looking, prioritized digital platform roadmap, striking a strategic balance between long-term feature development and agile, day-to-day reactive requests
-
Ensure both platforms—particularly the highly visible, national School Food Project website—maintain the highest standards of data security, uptime, quality assurance, and accessibility, proactively managing risks associated with public scrutiny.
-
Take end-to-end ownership of web analytics and data integrity—from configuring custom event tracking to reporting on performance—utilizing Google Analytics 4 (GA4) for quantitative metrics and Microsoft Clarity for behavioral insights.
-
Set, monitor, and report against clear performance targets spanning web traffic, user engagement, resource downloads, and search rankings.
-
Lead content and platform feature reviews through a risk mitigation lens—ensuring strict compliance with safeguarding, privacy, and coalition guidelines—while running targeted A/B tests to optimize user experience.
-
Lead on Search Engine Optimization (SEO) strategy to maximize organic reach and connect school leaders, chefs, and partners to our resources.
-
Establish and manage digital incident response protocols, defining clear workflows for first responders, triage steps, and escalation pathways in the event of site outages, technical bugs, or security breaches.
2. Agency & Supplier Management
-
Act as the primary, confident technical interface with our external web development agencies and tech suppliers, holding them accountable to high-quality delivery.
-
Translate internal program, comms, and membership goals into clear technical design briefs, managing timelines and tracking project budgets.
-
Coordinate rigorous testing of new features, bug logging, and site maintenance to guarantee absolute platform stability before public deployments.
3. Team Leadership & Collaboration
-
Line manage, mentor, and support 1-2 direct reports (including roles focused on systems, community moderation, and resource uploads).
-
Work closely with the Communications team, External Relations team and Programme Leads to align digital development with broader organization campaigns and resource rollouts.
-
Oversee the content calendar and governance for both sites, ensuring all published assets strictly adhere to brand tone of voice and quality standards, working closely with the senior social media officer, engagement team to ensure cross org planning .
4. Data, CRM & Systems Integration
-
Oversee the data integrity and smooth technical flow between our website frontends, e-learning platform (LMS), and internal CRM systems.
-
Ensure all digital systems, data tracking, user permissions, and marketing platforms comply fully with GDPR and organizational data protection policies.
-
Construct and present scannable dashboards and reports (using Google Analytics and CRM data) for the Senior Leadership Team and stakeholders to demonstrate impact.
Essential Skills and Experience
-
Digital Product & Platform Leadership: Proven experience managing digital products, websites, or online platforms—ideally at a Manager level within a charity, agency, or fast-paced setting.
-
Complex Systems Integration: Strong confidence managing (or partnering with a technical agency to manage) integrated digital environments where the CMS, CRM, and LMS operate as a unified platform. You must be comfortable understanding and troubleshooting multi-layered user access permissions (e.g., tailored journeys for different school types and member tiers).
-
Foundational literacy in HTML and CSS to troubleshoot layout issues, understand site structure, and effectively translate technical requirements to developers.
-
Agency & Project Management: Confident experience collaborating with, briefing, and managing external technical partners, developers, or freelance technical staff to deliver complex features on time and on budget.
-
People Management: Demonstrable experience managing, mentoring, and developing direct reports, fostering a supportive and high-performing team environment.
-
Data Fluency & Quality Control: Ability to analyze, clean, and visualize data (using Google Analytics, CRM reporting, or spreadsheets) to monitor site performance, ensure data integrity across system integrations, and drive user experience improvements.
-
Communication & Collaboration: Outstanding written and verbal communication skills; able to translate complex "technical speak" for non-expert internal staff, write brand-aligned content, and build strong cross-team relationships.
-
Mission Alignment: A deep personal commitment to equity, diversity, and inclusion, alongside a genuine interest in our mission to transform child health through school food.
Desirable Skills and Experience
-
Familiarity with online community/forum moderation and user engagement strategies.
-
Prior experience working within the wider charity sector.
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 4-6 weeks
In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.
First Interview will take place the w/c 14th September
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RESPONSIBILITIES:
Fundraising Delivery
· Deliver challenge and community fundraising campaigns and events that achieve agreed income and participation targets.
· Support the Community & Challenge Events Manager with the delivery and stewardship of Back Up's London Marathon programme, taking ownership of agreed areas of delivery.
· Support delivery of The Push, No Limits Ride, Do the Loop and other Back Up Challenge Events.
· Deliver accessible, inclusive Community fundraising opportunities.
· Coordinate suppliers, volunteers and event logistics.
· Maintain accurate CRM and financial records.
Supporter Experience & Stewardship
· Build long-term supporter relationships that maximise fundraising, retention and lifetime value.
· Coach and motivate supporters to exceed fundraising targets.
· Deliver timely stewardship, thanking and impact reporting.
· Identify opportunities to improve supporter experience, fundraising performance and operational efficiency, making recommendations to the Community & Challenge Events Manager.
Planning, Performance & Insight
· Monitor recruitment, participation, fundraising and stewardship KPIs across the community and challenge fundraising portfolio.
· Maintain accurate supporter records, event information and financial data within the CRM and fundraising platforms.
· Produce performance reports and updates for the Community & Challenge Events Manager.
· Gather and share supporter feedback and learning to help evaluate and continually improve fundraising activities.
· Support the effective administration and evaluation of fundraising activities, ensuring accurate reporting and compliance with fundraising policies and procedures.
Collaboration
· Work with Communications & Marketing on recruitment and stewardship.
· Work with Services to engage participants and volunteers.
· Support Corporate Partnerships.
· Champion fundraising across the organisation.
The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.
PERSON SPECIFICATION:
Essential:
· Experience delivering community or challenge fundraising.
· Excellent supporter stewardship skills.
· Experience achieving income targets and KPIs.
· Strong project management and organisational skills.
· Experience with CRM systems and online fundraising platforms
· Ability to use data and insight.
· Creative, proactive and collaborative.
· Commitment to inclusive and accessible fundraising.
· Willingness to work occasional evenings and weekends.
Desirable:
· Experience delivering London Marathon or other mass participation events.
· Experience working with volunteers.
· Experience working with people with lived experience of disability/health conditions
· Knowledge of fundraising regulation.
· Experience with Salesforce, Fundraise Up, Raisley and Enthuse platforms
· Understanding of spinal cord injury or disability sector.
Please apply by emailing recruitment at backuptrust
• A CV (including two referees, one of whom should be your present or most recent employer. We will contact them after interview.)
• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.
• A completed equal opportunities form. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Who we are
Chefs in Schools is an ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.
We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
This role comes at a pivotal time for Chefs in School and will be key to supporting our vision and ambitions for the next four year strategic period.
You will have significant experience in monitoring and evaluating programmes in a charity, non-profit, or social enterprise setting. As this is a standalone role with no direct reports, we are looking for a unique professional who is highly strategic but equally happy to roll up their sleeves and be hands-on. You will lead on high-level impact strategy, and you will also be the person designing surveys, managing databases, and directly analyzing the data.
To thrive in this role, you should be:
-
An Analytical Thinker & Practical Doer: You can confidently clean, manage, and analyze quantitative and qualitative data yourself, translating complex numbers into highly visual, easy-to-digest reports for our team and funders.
-
An Empathetic & Pragmatic Collaborator: You understand that school kitchens and delivery teams are incredibly busy. You excel at designing evaluation tools that are low-burden for our partners but high-yield for our learning.
-
Curious & Improvement-Driven: You don't just collect data to check a box for funders; you are passionate about building a "learning culture" where findings are actively used to iterate and improve our programmes.
As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
-
Leading on developing and implementing Chefs in Schools’ evaluation and learning strategy, in line with our Theory of Change.
-
Owning and overseeing the impact dashboard
-
Ownership for embedding a learning culture, ensuring that timely and actionable insights are generated and fed back into design and delivery to support continuous improvement.
-
Using internal data and external research to identify what works, ensuring these insights are shared internally and across the sector in line with our strategic objectives.
-
Support delivery teams to collect quantitative and qualitative data using the evaluation toolkit. Ensuring data collection is proportionate and meaningful with high completion rates.
-
Support delivery teams to understand how impact data can help to improve and develop programme effectiveness, whilst maintaining quality.
-
Lead on the dissemination of findings across the organisation, including presenting at internal meetings and events
-
Translating data into clear, evidence-based recommendations to guide decision-making
-
Work across the organisation to ensure our impact is effectively communicated with external audiences.
-
Identify future research, evaluation and learning priorities that could strengthen Chefs in Schools’ programmes and contribute to wider sector understanding of effective approaches to improving school food.
-
Work with external academics and researchers to commission external evaluations to develop our evidence base and contribute to national and international studies .
Essential Skills and Experience
-
MEL Experience: Proven experience in a monitoring, evaluation, and learning (MEL) or impact measurement role within a charity, non-profit, or social enterprise setting.
-
Evaluation Design: Confidence designing and implementing practical evaluation frameworks, data collection tools, logic models, or Theories of Change.
-
Hands-on Data Skills: Strong analytical skills with the ability to independently collect, clean, and analyze both qualitative and quantitative data. You must be highly proficient in Excel/Google Sheets and comfortable managing data platforms.
-
Translation of Evidence: A track record of critically appraising evidence and translating findings into actionable, practical recommendations for delivery teams.
-
Communication & Reporting: Ability to produce high-quality, highly visual, and engaging reports and presentations tailored to different audiences (e.g., trustees, funders, operational staff).
-
Relationship Building: Strong communication and stakeholder engagement skills, with the ability to influence and support busy operational teams to value and embed data collection.
Desirable Skills and Experience
-
Sector Knowledge: Knowledge of food systems, school environments, or children and young people’s health and wellbeing.
-
External Evaluations: Experience commissioning, managing, or collaborating with external academics and research partners to evaluate programmes.
-
Tech & Systems: Familiarity with specific data visualization tools (e.g., PowerBI, Tableau) or CRM databases (ours is Beacon) to streamline data capture and reporting.
Benefits
You would be joining a friendly, supportive team who work hard, but believe in a healthy work / life balance. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to, and draw on, a variety of projects and strategic insights.
We offer 33 days (pro-rata for part time positions) of holiday per year, including bank holidays, a Cycle to Work scheme, hybrid working, free access to the CODE app for discounted restaurants & hospitality venues, enhanced parental leave. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the AIG Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to the role. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview and complete a task at our office in Brixton, London.
Expected duration of this application process: 4 weeks
1st Round interview will take place the w/c 7th September
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



Hotel School is an award-winning charity that believes everyone deserves the opportunity to build a career they can be proud of. Through our expert-led hospitality programme and personalised support, we help people facing homelessness and multiple disadvantages gain the skills, confidence and opportunities to secure, sustain and progress in employment.
We're looking for an experienced, compassionate and motivated Employment & Progression Manager to lead our Employment & Progression service. This is an exciting opportunity to shape a service that supports graduates beyond training, helping them overcome barriers, thrive in work and achieve their long-term career goals.
You'll lead a team of Employment & Progression Coaches, oversee safeguarding and graduate support, build strong employer partnerships and use data and insight to continuously improve our service. You'll work closely with our Charity Director to develop new ideas, strengthen employer engagement and ensure every graduate receives high-quality, person-centred support.
This role would suit someone with experience in employability, employment support or career progression who enjoys leading people, building partnerships and making a tangible difference. You'll be values-driven, collaborative and committed to helping people realise their potential.
At Hotel School, you'll join a small, supportive and ambitious team where your ideas are valued and your work has a direct impact. We offer 34 days' annual leave plus Christmas closure, clinical supervision, ongoing professional development, an Employee Assistance Programme and the opportunity to help shape the future of an award-winning charity.
If you're excited by the opportunity to lead a talented team and help people facing homelessness and multiple disadvantages build sustainable careers in hospitality, we'd love to hear from you.
How to apply
Please submit:
- Your CV
- Responses to the five application questions (maximum 350 words per question)
Full details of the role, the application questions and our recruitment process can be found in the Employment & Progression Manager Role Pack attached to this advert.
We welcome applications from people with diverse backgrounds and lived experiences. If you require any adjustments during the recruitment process, please let us know and we'll be happy to support you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a new Challenge?
Do you have experience of working within drug services and with volunteers?
Do you have relevant experience? This might be alcohol or injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?
We are looking for a passionate, skilled and self-motivated individual who likes to be part of a team but equally can work on their own. The post holder must have a desire to make a difference in promoting hepatitis C and liver health awareness & access to care among services and affected communities.
This is an exciting opportunity to work within an existing team across the South East London area.
We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for someone who is passionate about creating unforgettable experiences, building meaningful relationships and inspiring communities to fundraise for a great cause.
This is a fast-paced, hands-on role where you can really see your ideas coming to life. If you want to join an ambitious Fundraising team that has been growing non-legacy income 34% year-on-year since 2021 we would love to hear from you!
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Role
As our Senior Community and Events Officer, you will play a pivotal role in growing and developing Kidney Care UK's community fundraising programme, helping supporters across the UK raise vital funds to support people affected by kidney disease.
You will lead on developing and expanding our community fundraising income through supporter-led fundraising, local groups, community organisations, schools, clubs and community partnerships. Alongside this, you'll manage a portfolio of exciting challenge and special events, including the Manchester Marathon, Great North Run, our Treks and Adrenaline programme, and other fundraising opportunities that engage supporters and inspire lasting connections with the charity.
This is an exciting opportunity for someone who loves relationship fundraising, enjoys identifying new opportunities for growth, and is motivated by delivering exceptional supporter experiences that maximise income and long-term engagement.
You'll also mentor and guide our Fundraising Assistant, helping to develop a high-performing team and contributing to our ambitious fundraising strategy.
Key Responsibilities
- Lead the development and growth of Kidney Care UK's community fundraising programme, increasing supporter participation, income and engagement.
- Build and manage relationships with individual fundraisers, community groups, schools, clubs, faith groups and local organisations.
- Develop innovative community fundraising campaigns, initiatives and resources to inspire supporters to fundraise in their own communities.
- Identify and secure new community fundraising opportunities, creating a strong pipeline of future income.
- Manage, grow and attend a portfolio of challenge events, including the Manchester Marathon, Great North Run, Treks and Adrenaline programme, and other third-party challenge events.
- Develop and deliver a programme of special events and fundraising opportunities that engage existing and new supporters.
- Provide outstanding stewardship to supporters, ensuring every fundraiser feels valued, supported and motivated throughout their journey.
- Monitor and manage income and expenditure budgets, ensuring financial targets are achieved.
- Line-manage, coach and support the Fundraising Assistant to ensure team success and development.
- Work closely with the Communications and Marketing teams to develop recruitment, engagement and fundraising campaigns.
- Ensure all fundraising activities comply with relevant fundraising regulations, health and safety requirements and GDPR.
- Monitor, evaluate and report on fundraising performance, identifying trends and opportunities for continuous improvement.
- Keep informed of community fundraising trends and best practice, bringing fresh ideas and innovation to the programme.
About You
We are looking for a passionate, dedicated individual who will bring the following:
- A minimum of two years’ experience in a community fundraising or events role, with a proven ability to deliver successful programmes of work.
- Proven experience in organising events, using creativity and strategy to maximise participation and revenue.
- Excellent project management skills – you can juggle multiple projects and deadlines with ease.
- A creative flair for spotting opportunities, developing ideas and executing them flawlessly.
- Strong communication and interpersonal skills – you know how to build lasting relationships.
- A passionate, energetic, and self-motivated approach to delivering excellent supporter experiences.
- Experience of managing budgets and suppliers to ensure smooth event delivery.
- An eye for detail and a knack for problem-solving, keeping events running seamlessly.
Though not essential, the following skills and experience would be advantageous:
- Experience with Beacon or other fundraising databases.
- Knowledge of fundraising regulations and data protection.
- Understanding of long-term or chronic health conditions.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO. There are also opportunities to complete apprenticeships.
Apply today
If you feel you are the right fit for the role, please press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
Please note we will be reviewing applications as we receive them so may decide to close the advert early.
We look forward to hearing from you.
Interviews will be held in person in Alton on Friday 7th August.
Please ensure you include a cover letter on not more than two pages which clearly demonstrates how you meet the criteria as specified in the job description. CV's without a cover letter will automatically be rejected.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for an experienced Governance Manager to play a pivotal role at the heart of CILIP. Working closely with Trustees, Board and Committee Chairs, the Executive Team and the Presidential Team, you will help ensure that CILIP operates to the highest standards of governance, accountability and compliance.
This is an excellent opportunity for a governance professional who enjoys building strong relationships, improving processes and supporting effective decision-making.
ABOUT THE ROLE
Reporting to the Interim Finance Director, the Governance Manager will lead and coordinate governance, compliance and organisational processes across CILIP.
You will be responsible for supporting effective decision-making, ensuring compliance with legal and regulatory requirements, and providing expert governance support to the Board, Committees and Executive Team.
This role combines strategic oversight with hands-on delivery and is ideal for someone who enjoys driving good governance while ensuring operational excellence.
This is a fixed-term role for 9 months due to organisational planning requirements.
Key areas of delivery:
Governance and Board Support
Lead and continuously improve governance processes, support the effective operation of the Board and Committees, and provide advice on governance best practice.
Policy and Compliance
Oversee CILIP's policy governance framework, coordinate policy reviews and support compliance with statutory and regulatory requirements.
Executive and Organisational Coordination
Support the Executive Team through the coordination of key meetings, events, organisational planning and corporate administration.
Presidential Team Support
Coordinate the activities of the Presidential Team, ensuring effective planning, stakeholder communication and logistical support.
Continuous Improvement
Identify opportunities to strengthen governance systems, improve ways of working and promote accountability and transparency across the organisation.
ABOUT YOU
We're looking for an experienced governance professional who thrives in a collaborative environment and enjoys working with senior stakeholders to ensure organisations operate effectively and compliantly.
You will bring:
- Experience supporting governance within a charity, membership body or similar organisation.
- A strong understanding of charity governance, trustee responsibilities and regulatory requirements.
- Experience supporting Boards and Committees and managing governance processes.
- Excellent stakeholder management, communication and relationship-building skills.
- Strong organisational skills, with the ability to manage competing priorities and deliver to deadlines.
- High levels of accuracy, discretion and sound judgement when handling sensitive information.
- A proactive approach to improving processes and ways of working.
- Strong digital skills, including Microsoft 365.
You'll also be a professional, credible and resilient individual who can work independently while remaining highly collaborative, and who shares CILIP's commitment to equality, diversity, inclusion and public benefit.
Desirable: Experience of company secretariat responsibilities, statutory filings, governance or board portal systems, and relevant governance or compliance qualifications.
ABOUT CILIP
CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and share our belief in their power to change lives.
Our purpose is to unite, support and empower information professionals across all sectors.
To apply for this role, please send an up-to-date CV along with a letter of application (no more than two A4 pages) detailing your suitability for the role based on the role description and person specification by 11:30pm on 26th July 2026
Interview dates:
First interviews will be held on 31st July 2026 via Teams
Second interviews will be held on 5th August via Teams
CILIP is an equal opportunities employer. We are committed to building a diverse and inclusive workforce where everyone feels valued and supported. We actively encourage applications from people of all backgrounds, identities, and lived experiences.
If you require any adjustments or support at any stage of the application or recruitment process please contact us.
The client requests no contact from agencies or media sales.
Impact on Urban Health is part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As a member of the team, you have a real opportunity to shape our work and the impact we can have. This is fuelled by our desire to be more than the sum of our parts. We’re curious, we think big and we’re not afraid to take risks.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares.
Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website where you can find out:
- How we approach recruitment
- Our team, culture and values
- The benefits of working with us
- Our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
The Innovation Manager supports the Director of Innovation to execute core parts of the innovation strategy by embedding improved delivery practices and test-and-learn capabilities across Impact on Urban Health and, where relevant, the wider Foundation, overseeing a priority set of cross-IoUH and within-programme innovation projects.
At Impact on Urban Health, we are building a portfolio of programmes that demonstrate the power of long-term approaches to complex health issues in urban environments. We focus our efforts on the London boroughs of Lambeth and Southwark, working in partnership with residents, local and national government, and community and private sector partners to improve the health of local residents. By doing this, we aim to influence others in the UK and internationally to create better health. The programmes focus on children’s health and food, financial foundations for adult health, the health effects of air pollution, and children’s mental health; and are all at different stages of development.
A Portfolio Manager builds part of a programme strategy, co-develops projects with partners, makes recommendations for funding these projects, and proactively manages the end-to-end partnership and funding lifecycle. This is a supported process, with lots of input and ideas shared across the team as the Portfolio Managers shape their projects. We build partnerships with a wide range of partners, from local communities, businesses, charities, the public sector and any other person or organisation that we think can have an impact on health equity.
Key Responsibilities
Strategy and Programme Development:
- Build a deep understanding of the health issues your programme focuses on and the relevant systems that need to change to achieve greater equity.
- Collaborate with our Data, Evaluation & Learning team to understand different forms of evidence and lived experience relevant to your programme.
- Lead on strategy development for part of one or more of our urban health programmes.
- Identify organisations with whom to collaborate.
Partnership and Funding Lifecycle:
Lead the funding partnership life cycle. This includes:
Developing ideas and partnerships
- Approach relevant organisations and their teams, engaging them and co-developing projects and partnerships that support the delivery of our impact goals and programmatic strategies.
- Apply equitable funding principles in practice, including transparency, fairness, trust-building and power-sharing with partners.
Bringing partnerships through our decision-making process and contracting.
- Drive an inclusive/non-extractive due diligence process.
- Detail clear specifications and deliverables for projects which align with the relevant urban health programme.
- Deliver presentations at Executive Investment Committee meeting.
- Draft funding (grant giving) contracts using templates.
Managing and exiting partnerships
- Guide, advise and learn from existing project partners as they deliver to achieve our mutual goals.
- Utilise effective programme management techniques to monitor effective delivery against contracts and specifications.
- Ensure project partners report against agreed deliverables as required within contracts, and scrutinise to ensure that contracts are being fulfilled.
- Proactively address any areas where contracts are not being delivered upon, escalating where necessary.
- Work with our Data, Evaluation & Learning team and external evaluation experts to develop and deliver evaluation plans for projects and partnerships.
- Assist organisational development of partners, through commissioning grants plus support.
Scaling Impact, Influence and Thought Leadership:
Plan and deliver ways to scale solutions and grow impact through influencing, in collaboration with partners and internal teams across the organisation, such as Policy, Influencing & Communications, and Data, Evaluation & Learning.
This includes:
- Building diverse, cross-sector partnerships
- Formulating plans to scale the impact of your portfolio
- Convening and supporting partners to work together to influence policy and decision-makers
- Delivering thought leadership for your area of focus to influence relevant stakeholders, e.g. blog writing, attending and speaking at events.
- Contribute to strategic communications, campaigning and influencing activity where relevant.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role
Skills, Knowledge and Expertise
Skills, abilities and attributes:
- Demonstrable commitment to equity and good health for all, in particular those affected by poverty and racism
- Ability to draft robust contracts from templates.
- Inclusive and high-quality communication and influencing skills, including strong presentation skills.
- Strategic thinking and problem-solving skills – able to come up with solutions to complex problems.
- Strong relationship building skills and ability to engage a wide range of audiences including effective community engagement.
- Ability to manage uncertainty, navigate complexity, seek clarity and actively ensure roles and responsibilities are clear.
- Commercial acumen (though we will support you to develop this).
Knowledge, experience, and qualifications:
- Experience / proven ability in programme / project management.
- Demonstrable understanding of philanthropy, grant giving processes and practice.
- An understanding or experience of a range of different entities and organisations, for example local, national, international organisations, voluntary or community organisations, social enterprises, government, policy makers, businesses, statutory bodies.
- An understanding of what makes funded / grass roots organisations effective in the work they lead.
- Experience in community organising, asset ownership or asset stewardship (desirable)
- An understanding of community wealth building principles in the context of place regeneration (desirable)
- Experience in blended finance capital stacks (desirable)
Experience in or knowledge of one or more of the following areas will be desirable:
- Experience of working or living in diverse urban areas.
- The healthcare system and how it affects local communities.
- Public policy and regulations.
- Private sector advocacy and lobbying.
- Innovation
Benefits
- Contributory pension
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a real difference to the lives of people affected by kidney disease?
We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Patient Support Service
The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.
About the role
We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service.
Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions.
Key Responsibilities
- Lead a team of five Patient Support Officer’s to deliver an accessible, valued and effective service across your designated region. Responsibility for the training, development and wellbeing of the regional team.
- Lead the delivery of Kidney Care UK service and funder required outcomes into service delivery aligned with the Kidney Care Patient Support service strategy.
- Through in-person attendance at stakeholder events and meetings, build strong relationships with key decision makers and influencers in health and care commissioning and delivery in your region.
- Develop and maintain effective monitoring and measurement to demonstrate the outputs and effectiveness of the service and its impact on patient experience and outcomes.
- Using data and insight, report internally and externally with updates on regional issues, needs and challenges to inform service development.
- Manage the budget designated for your region, keeping accurate records of expenditure and reporting.
- Act as an organisational Designated Safeguarding Person in accordance with policy and procedures.
About you
We’d love to hear from you if you have:
- Understanding of the workings of NHS patient care pathways.
- Experience of delivering patient support services in a kidney or related health condition environment.
- Understanding of kidney disease and the needs of people with kidney disease, their families and their carers.
- The ability to influence, inspire and effectively manage a team.
- Excellent interpersonal skills including the ability to listen, with experience in building credibility with senior external stakeholders and managing relationships with diplomacy.
Experience of working within an NHS charity or large health related fundraising environment is highly desirable,as is understanding of relevant UK benefits legislation and entitlements.
Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.
Apply today
If you feel the role is for you we’d love to hear from you.
Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
CVs submitted without a cover letter will automatically be rejected.
Closing Date: 3rd August (9am)
Provisional Interview Dates:
Ist stage interviews: 7th or 10th August
2nd stage interviews 18th August
Please note we will be reviewing applications as they come in and may choose to close the advert early.
We look forward to hearing from you.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
FUNDRAISING MANAGER
Looking for a fundraising role where your work genuinely changes lives?
Our client is a charity supporting families and individuals through programmes focused on poverty relief, emotional wellbeing, education, community support and long-term life transformation. They are looking for a proactive, relationship-focused Fundraising Manager to help grow and strengthen their fundraising across trusts, donors, events and community fundraising.
This is an exciting opportunity to join a growing charity making a real difference to families and local communities. Working closely with their Fundraising Director, you’ll play a key role in building meaningful supporter relationships, delivering engaging fundraising activity and helping develop sustainable income streams that allow the charity’s work to flourish.
This is far more than a desk-based fundraising role. They require someone who enjoys building connections, spotting opportunities, bringing ideas to life and getting involved in the practical delivery of fundraising activity.
Your work will include:
- Building and nurturing strong donor and supporter relationships
- Supporting trust and foundation applications and reporting
- Helping plan and deliver fundraising events and community initiatives
- Managing and maintaining fundraising data through Salesforce CRM
- Supporting the delivery of fundraising strategy across multiple income streams
We’re looking for someone who:
- Has experience in fundraising, donor engagement or community fundraising
- Is comfortable working independently and as part of a team
- Has experience using CRM systems (Salesforce desirable)
- Enjoys both strategic thinking and hands-on delivery
- Is a confident communicator and relationship builder
- Will respect the charity’s Christian ethos.
In return, you’ll join a supportive and collaborative team within a charity that is growing, ambitious and deeply rooted in community impact. You’ll have the opportunity to develop across different areas of fundraising and charity life while seeing the direct impact of your work on families and individuals who need support.
If you’re passionate about people, purpose and building relationships that make a difference — we’d love to hear from you.
We bring hope to families in the local area, through various groups, courses and events to grow stronger families
The Inland Waterways Association (IWA) is the only independent, national charity supporting and regenerating Britain’s rivers and canals for leisure, living and business. We campaign both locally and nationally for the waterways; lobbying parliament, championing regeneration, promoting sustainability and the environment and raising waterways users concerns. We also love to roll up our sleeves and get involved with direct work on the waterways, both through local branch activities and through the hands-on activities of our Waterways Recovery Group.
At its heart IWA is a membership organisation, with around 8,000 individual members and over a hundred affiliated waterways organisations, groups and businesses. Having just celebrated the 80th anniversary of our founding in 1946, we continue to build on our legacy of campaigning, action and delivery for the future.
We are looking for an experienced and enthusiastic manager to co-ordinate the day-to-day operation of the charity. Reporting to the chair of the Trustees and with a small team of permanent staff focused on three areas – Campaigning, Restoration and Support, your prime responsibility will be to ensure the smooth running of the charity.
As an experienced manager you will have experience of all areas of business management: marketing, finance, human resources as well as the myriad issues common to all small charities and businesses. An experienced communicator and active people manager, you will be able to bring your skills to both managing the staff and integrating their work with that
done by trustees and other volunteers for the Association. The role may involve some out of office hours work.
Please download and complete our application form.
The only independent, national charity campaigning for all Britain’s canals and rivers.
The client requests no contact from agencies or media sales.
Teenage Cancer Trust is the only UK charity dedicated to providing specialised nursing care and support for young people aged 13–24 with cancer. Every day, seven young people in the UK hear the words “you have cancer”, and Teenage Cancer Trust ensures they do not face it alone.
The charity funds specialist nurses and youth support teams in hospitals across the UK and provides vital emotional, practical and psychological support for young people and their families during and after treatment.
Regional fundraising is a core income stream for Teenage Cancer Trust, generating income through a combination of community and corporate fundraising. Supporters are often personally connected to the cause, including young people, families and communities directly impacted by cancer, making this a highly rewarding fundraising environment.
Teenage Cancer Trust is now seeking a Senior Relationship Manager (West Scotland) to grow and develop income across the West of Scotland. With an individual income target of c.£130k and a combined Scotland regional target of c.£260k across East and West Scotland, this role will play a key part in strengthening existing relationships while identifying and developing new fundraising opportunities across a region with significant growth potential.
Reporting to the Regional Fundraising Area Manager, you will be responsible for building long-term supporter relationships and developing strategic area plans to maximise fundraising opportunities. You will also work closely with frontline nursing teams, volunteers and colleagues across the organisation, ensuring supporters experience the impact of their fundraising while helping identify new opportunities across both community and corporate audiences.
As Senior Relationship Manager, you will:
- Manage and grow a portfolio of community and corporate supporters across West Scotland
- Deliver an individual income target of c.£130k across community and corporate fundraising
- Develop strategic area plans to drive sustainable income growth
- Build, steward and retain high-value supporter relationships
- Coach and mentor Relationship Managers, supporting their development
- Identify and develop new fundraising opportunities across community and corporate audiences
- Work closely with frontline teams to share powerful supporter stories and demonstrate impact
- Monitor income performance, manage pipelines and proactively mitigate risk
- Build strong relationships with volunteers, corporate partners and local communities
- Represent Teenage Cancer Trust across the region, building networks and raising awareness
Essential skills and experience:
- Experience of community, corporate or regional fundraising
- Proven ability to build and grow long-term supporter relationships
- Track record of delivering income against fundraising targets
- Excellent relationship-building, networking and stakeholder management skills
- Ability to coach, mentor or support the development of colleagues
- Confident developing fundraising plans and identifying new income opportunities
- Good financial planning, pipeline management and reporting skills
- Excellent communication, influencing and storytelling skills
You’ll need access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.
Desirable, but not essential:
- Knowledge of managing high-value or complex supporter relationships
- Exposure to both community and corporate fundraising
- Experience working with volunteers and close-to-cause supporters
- Knowledge of the West Scotland fundraising landscape, ideally Glasgow
Employee benefits include:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
We’re here to give every young person facing cancer the best care and support.



At UHCW Charity, we believe everyone deserves the best possible care when they need it most. As the official charity for University Hospitals Coventry and Warwickshire NHS Trust - including University Hospital Coventry and the Hospital of St Cross in Rugby - we go beyond what the NHS alone can provide. With the support of our community and partners, we fund everything from state-of-the-art equipment and enhanced hospital environments to pioneering research and staff wellbeing initiatives.
We're now looking for an experienced and ambitious Fundraising Manager to help drive our fundraising to the next level. Leading our corporate, community and events fundraising, you'll build meaningful relationships with supporters, inspire new partnerships, oversee high-quality fundraising events and campaigns, and ensure every supporter has an exceptional experience. You'll also line manage our Fundraising Assistant and play a key role in shaping the future growth of the Charity.
This is an exciting opportunity to join a small, passionate team where your ideas, leadership and expertise will have a direct impact on patients, families and NHS staff across Coventry and Warwickshire. Together with our supporters, we're proud to help create the best possible experience for every patient and their loved ones, every day.
UHCW Charity enhances NHS care by funding equipment, research and better spaces, improving experiences for patients and families.
The client requests no contact from agencies or media sales.
The role will support Just a Drop’s fundraising growth, across a variety of functions and systems, inspiring continued support for our sustainable water, sanitation and hygiene programmes worldwide.
Just a Drop is an international development charity working to bring safe water, sanitation and hygiene education to communities in need, transforming lives. Our safe water projects have benefitted over 1.9 million people since we began in 1998.
We’re looking for a confident, positive self-starter motivated to take the initiative across a varied and interesting workload. Working in the highly committed and professional Fundraising and Communications team, the Development Officer will provide support to the team and take responsibility for certain areas of work.
The role is an important and valued role within the organisation, which will make a huge impact on our development. Over the past three years, we’ve seen real growth, and forecast further growth in the years to come.
This is a great opportunity at a positive, professional and passionate organisation making a real difference to people’s lives.
Job Description
Develop and take responsibility for proposals to trusts and foundations, with support from the Head of Fundraising and Communications, managing our pipeline and funder records on Salesforce
Provide support for Just a Drop events, particularly our annual Golf Day (September), World Travel Market (November) and Travel United Cup event (May). This includes supporting with event recruitment, liaison and logistics
Support the Business Development Manager in growing Just a Drop’s corporate partnership pipeline across sectors including travel, hospitality, sustainability and responsible business: providing relevant research; supporting outreach; prepare pitches and presentations; and attend meetings where appropriate
Represent Just a Drop at industry events, networking opportunities, conferences and partner events, building relationships with potential supporters, corporate contacts and sector stakeholders
Support the effective management and development of Just a Drop’s Salesforce system (Flow)
Attend occasional evening and out-of-office events where required to support relationship building and charity visibility, acting as an enthusiastic ambassador for Just a Drop’s mission and impact
Provide support across the Just a Drop Fundraising and Communications team, across a range of tasks, helping us to grow our income
Keep up to date with fundraising trends, emerging funding opportunities and sector best practice, sharing ideas that help Just a Drop continue to grow
Any other duties relevant to the role
Person Specification
Skills and abilities:
· Excellent writing skills, with an ability to create compelling proposals and communications
· Ability to research, identify and engage prospective supporters
· Excellent verbal communication skills
· Ability to liaise with a wide variety of stakeholders, with excellent interpersonal skills
· Experience in the charity sector would be beneficial, but is not essential
· Experience using CRM systems such as Salesforce would be desirable
· Experience of using Canva would be desirable
Personal attributes:
· Flexible attitude to working on a variety of projects and different areas
· An ability to use initiative, a self-starter, with a can do attitude and the ability to work independently and as part of a team
· Confidence representing an organisation externally and building professional relationships
· Strong organisational and workload management skills
· Positive and friendly outlook
· Able to undertake occasional travel, with out of hours work
· Confident
· Motivated
To apply for the role, please send your CV and a cover letter of not more than two sides.
The deadline for applications is Thursday 20th August, with first interviews w/c Tuesday 1st September.
We’ll look forward to receiving your application.
Just a Drop brings sustainable safe water, sanitation and hygiene projects to communities, transforming lives.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
This is a senior hands-on role accountable to the Wolves Lane Consortium board who hold the 25-year lease for the Centre, and reporting to co-managing steward Ubele Initiative CIC whose investment has made this role possible and is the employing organisation.
This results-oriented role is pivotal to strengthening the Centre’s long-term financial resilience while maintaining its strong community ethos and aligning with the vision and mission. This to be achieved through identifying, developing and securing new income streams and expanding existing to generate gross profit, to contribute to overall running costs, and to generate sufficient yield for Consortium’s reserves and on-going investment.
Income streams to include from business to business, and retail sales; from increasing venue hires and event revenues; expanding value-partnerships with different sectors, and joint ventures; and at all times ensuring robust financial and performance oversight.
The postholder will be required to develop an Income Generation Strategy for approval by the Board and will be responsible for all its commercial elements. You must be community and values-driven, outcome-focused, an inspiring and collaborative leader and manager, and motivated by the Consortium’s vision and mission, and those of its co-stewards OrganicLea CIC and Ubele CIC.At all times you will be an ambassador for the Centre.
CO-LEADERSHIP AND MANAGEMENT
Working on behalf of the Wolves Lane Consortium, informed fully by and reporting to co-stewards Ubele CIC, and sharing the leadership and management of the Centre with the Facilities & Operations Manager, together you will be relied upon for the Centre’s success in pursuing its strategic and annual plans, and in what it does and how it does it.
The Facilities and Operations role is primarily to ensure the Centre is fit for all of its many different purposes; provides all users and visitors with a safe environment for their operations and activities, and a pleasant, rewarding, inspiring experience that results in return visits, longer dwell time. And in so doing reaches and attracts new audiences and more custom.
The Community Enterprise role is predominantly outward facing - to create, attract and secure new and increased income streams through more sales of its products, services and offer; to co-create with entrepreneurs’ new community-based enterprise models and for joint ventures; to secure more investment from philanthropic and individual donations, and for funded programmes from new and existing partners.
These two distinct and overlapping roles will work collaboratively creating synergies to optimize the Centre’s income generating potential, the revenue and investment it secures, and at the same time increase its reputation, reach, and value as a vibrant community asset and contributor to community wealth building.
Together the two senior roles will deliver a seamless, compliant, and inspiring Centre offer, will co-lead and motivate the Centre team through a people management approach that fosters a culture of ambition, collaboration, care and success. Individually and together you will be accountable to the Consortium Board’s for ensuring all regulatory and customer standards are applied and met consistently, pursuing its vision through the strategy for the Centre’s good health, sustainability, and continuous growth in accordance with the Consortium’s values and ways-ofworking.
KEY RELATIONSHIPS
Wolves Lane Consortium Board – represented by the Consortium’s two comanaging stewards, OrganicLea CIC and Ubele CIC, and to whom this role is accountable
Ubele CIC – one of the Consortium’s two co-managing stewards, employer and funder of this role, and to whom this role reports
Wolves Lane Centre Facilities & Operations Manager - close collaboration as coleaders & co-senior managers of the Centre, jointly responsible to the Board for the Centre’s successful pursuit of its vision and mission
Direct reports: Hires & Events Manager; Senior Grower (Enterprise)
Wolves Lane Centre staff team - who you will jointly lead with the Centre’s Facilities & Operations Manager
Businesses, their associations, and sectors - with whom to do business; Value Stakeholders including existing and new £ funding partners, public sector commissioners; Venue Hirers - commercial, private & community; Local / subregional / regional stakeholders including government
Community organisations, groups & their members; local residents and other local stakeholders
DUTIES AND RESPONSIBILITIES
Enterprise and business development
Develop and implement a Board approved 2-year enterprise and income generation strategy and action plan aligned with the Centre’s mission and that, Identify and secure new, and increase and expand existing, commercial and retail sales income for produce and plants grown at Wolves Lane Centre, Pasteur Gardens and other growing sites.
Develop and increase the Centre’s venue hires & events offer including markets;
Co-create and support new community-based enterprise models that can operate within and / or be part of Wolves Lane Consortium eco-system, with a particular focus on increasing representation of those from Black and Racially minoritised communities
Support the Facilities & Operations manager in the development of financially viable business cases for the cafeteria and the retail offer and that contribute to Centre surpluses
Grow and diversify earned income streams to improve financial sustainability.
Monitor market trends and identify opportunities for innovation and growth.
Partnership development
Attract and build strong customer relationships with wholesalers, retailers, restaurants, concessions etc., and other businesses who will buy produce from Wolves Lane’s growing sites
Develop and maintain strong relationships with commerce to whom we will sell, community organisations, funders and public sector bodies and identify opportunities for sales and hires.
Act as an ambassador for the Centre, representing it at networking events and stakeholder meetings including the local Business Improvement District (BID).
Develop collaborative programmes and initiatives that enhance community impact and income potential and bring new communities onto our site.
Venue Hire and Events
Develop and implement a Board-approved Hires Policy, ensuring alignment with the Centre’s values as both a community and income-generating asset.
Working with key colleagues, maximise income from venue hire through proactive marketing and relationship management.
Oversee the planning and delivery of events that generate revenue and increase footfall
Ensure effective systems are in place for bookings, contracts, invoicing and customer service. Ensure effective use of the space-rental software, platforms, optimising functionality and user experience.
Ensure compliance with safeguarding requirements and GDPR.
Customer experience
Jointly with the Centre’s Facilities & Operations manager set centre-wide customer and visitor service standards applicable to all areas, facilities and services, ensuring these comply with all regulatory and health & safety requirements, and are consistently applied and visible.
Financial management and budget oversight
Jointly with the Centre’s Facilities & Operations manager develop annual budget in collaboration with and for the approval of the Wolves Lane Board
Working with the finance team, monitor income and expenditure, producing regular financial reports and forecasts for the areas of responsibility.
Ensure financial controls and reporting processes are robust and transparent.
Oversee the development of funding applications and business cases to attract income and to generate a significant net contribution
Leadership & People Management
Jointly with the Centre’s Facilities & Operations manager, to provide leadership to the Centre, motivating, inspiring and involving the Centre based team including its volunteers, and in a manner and style that is participatory whilst retaining accountability
Manage and coach direct reports in a participatory style, that inspires and motivates for the team members’ and team’s high-performance
Reporting & Governance
Be accountable the Wolves Lane Consortium Board on performance, risks and opportunities.
Report to Ubele Initiative CIC, the role’s employer and manager
Support the Consortium board in its strategic and action planning, within the context of its long-term business planning.
Ensure compliance with all relevant internal policies and procedures of Ubele and Wolves Lane Consortium; regulatory and legal requirements; industry-sectorprofessional recognised good practice in the areas relevant to this role.
Other Any other duties commensurate with this role’s status and purpose and as required by management.
PERSON SPECIFICATION
Essential
Proven and successful experience in enterprise development, income generation, or running a business.
Strong sales, marketing and customer service skills, with a track record of meeting income targets.
Demonstrable success in developing partnerships and securing earned income.
Experience of budget management and financial reporting.
Strong communication and stakeholder engagement skills.
Excellent organisational skills and attention to detail.
Entrepreneurial mindset balanced with a commitment to community values.
Senior-level experience of people leadership, people management and decisionmaking.
Ability to work independently and take responsibility and accountability for decisions made.
Experience of working collaboratively with shared responsibilities and accountabilities for decision-making.
Ability to lead and motivate teams to engage and perform, ideally using participatory approaches.
Excellent interpersonal and communication skills, with a collaborative approach.
Resilience, creativity and the ability to work in a dynamic, hands-on environment.
Commitment to the Consortium's and co-managing stewards' vision and mission to reduce economic, environmental, food, land, racial and social injustices through its work and decision-making, and to community wealth-building.
Desirable
Growing experience of plants, fruit and vegetables.
Experience of promoting or managing venue hire or events, ideally in a multi-use or community setting.
Experience of managing retail sales.
Experience of working with Black and racially minoritised communities, ideally widening opportunities for participation where there has historically been underrepresentation.
The client requests no contact from agencies or media sales.