Position: Digital Analyst and Optimisation Lead
Type: Full-time (35 hours per week), permanent
Location: Office-based contract in London, N4 with flexibility to work fully remotely with occasional requirement to visit our London office
Salary: £43,638 - £48,182 per annum plus excellent benefits
Salary Band: Band G2
Department: Digital and Content team

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

We’ve got an opening for an experienced Digital Analyst and Optimisation Lead to join our brilliant Digital and Content Team.

In this role, you’ll lead our reporting across our online platforms, and will be our central point of expertise for web analytics, channel marketing insights, and SEO.

You’ll offer insights and analysis to inform our understanding of what drives engagement and conversions against goals and KPIs. You’ll also oversee our tracking and tagging structure across all our digital platforms and campaigns.

You’ll have a real passion for data, create clear and actionable performance reports for our platforms, digital projects and campaigns – and you’ll be comfortable in communicating these reports to our stakeholders in a user-friendly way.

You’ll have advanced knowledge in Google Analytics, Data Studio and Google Tag Manager, and will be experienced in implementing optimisation strategies using tools such as Google Optimise.

This is a fantastic opportunity to be part of a supportive and vibrant team, who are dedicated to making a difference for people with MS.

We offer 35 days annual leave (pro rata for part time employees) including bank holidays, travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our Every MS Story strategy.

Closing date: 9am on Friday 5 November

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We’re a Disability Confident Employer. We’re committed to promoting equality and diversity. 

We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.

The successful candidate must have the right to work in the UK. If we do offer you employment, you’ll be required to provide documentation to show that you’re eligible to be employed in the UK before starting employment.

No agencies please.

As a member of the Fundraising Team, the Data Officer will work within our client's Data Team to assist in the management and development of the fundraising database, championing it as an asset within the organisation and to promote data-driven decision making. They will use their broad range of technical skills to uphold the highest standards of data integrity whilst constantly looking to improve processes and deliver actionable insights. These insights will enable the fundraising teams to implement audience focused fundraising campaigns that deliver long-term sustainable income, as well as mutually beneficial relationships with supporters.

Our client has achieved significant growth over the last five years, largely through individual giving, legacies, major gifts, and some in memoriam giving. They are keen to make a step change in their voluntary income. This is an exciting time of growth and opportunity for our client and they are looking for an enthusiastic person to join the team. This role is essential in ensuring that they have sufficient resources to provide a vital service now and into the future.

If this sounds like you, and you have the relevant skills and experience then our client would love to hear from you.

About our client:

They continuously push the boundaries of medical intervention, helicopter aviation and on-scene patient care to deliver a unique emergency service to patients, where and when it is most needed. This would not be possible without the help and generosity of othe local community.

Location: Stokenchurch - nr High Wycombe, Buckinghamshire
Contract Type: Permanent
Hours: Full Time, 37.5 per week
Salary: £24,000 to £27,500 per annum, plus competitive benefits

Closing Date: 3rd November 2021

You may have experience of the following: Database Officer, Data Analyst, CRM, Salesforce Administrator, DBA, Database Support, MS Access, MS Excel, System Analyst, Data Warehousing, Marketing Administrator, Raisers Edge, Fundraising, Fundraiser, Database Administrator, Direct Marketing, Data Integrity, Insight Analyst etc

Ref: 103 720

The organisation:

I’m working with a very well known, highly sought-after humanitarian charity who are seeking a Part Time Digital Analyst to join their team on a permanent basis.

This is a brand new position for the organisation and is responsible for placing data and insight at the heart of branding, communications and digital activities.  You will build and analyse reports, interrogate multi-channel user journeys and drop off points and support their audience segmentation and targeting strategies.

If this sounds like this could be a good fit for you, please apply now for immediate consideration!

Key responsibilities:

• Support the organisation’s data insight and analysis processes to help provide insight and improve current digital output
• Provide reporting and analysis which illustrates a full picture of the performance across online marketing activity, channels and assets (e.g. social, search, email, website etc.)
• Support Digital and Fundraising teams with digital performance analysis, identifying trends and patterns, providing actionable insights to improve supporter acquisition efficiency
• Provide insights on user behaviour on site, and cross-channel funnel analysis of supporter journey prior to landing on the organisation’s website
• Work proactively to ensure Public Engagement teams have the insight they need to inform decisions and that the information provided is interpreted effectively, allowing colleagues to predict and adapt to the changing behaviour of supporters and variations on the effectiveness of fundraising and campaigning activities
• Support with audience analysis, identify best performing audiences and review ones currently used, helping identify source of growth
• Lead on the development of internal dashboards, to regularly measure performance, identifying key indicators and metrics that will allow the business to draw meaningful inferences and make recommendations to support decision-making, and marketing and product development

Person specification:

• Experience using Google Analytics and digital analytics tools to an advanced standard (including social reporting tools)
• An understanding of the various different metrics for email, social and digital campaign activities
• Experience of creating dashboards to measure performance and making recommendations that inform business decisions and strategy
• Experience in Digital Marketing channels, principles, and methodologies, A/B and multivariate testing, using specific tools
• Ability to analyse complex datasets to draw inferences and assimilate and analyse information from diverse data sources
• Proven experience of using Excel to an advanced standard, including pivot tables and v-lookups function and the ability to create presentations in PowerPoint
• Demonstrable experience in the application of data-modelling, profiling and segmentation techniques to improve customer/supporter engagement
• Ability to work collaboratively with colleagues across different teams. Have an approach that is flexible, innovative and responsive

What's on offer:

• This role is offering a salary of £35,000 pro rata for 3 days per week. The team currently travel into the office once a week but they have very flexible working policies and are happy for this role to be remote or hybrid.
• Please apply today as applications will close once a suitable candidate has been found and this is not a role you’ll want to miss out on!

Want to use your skills in Digital Analytics to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

Join WaterAid as the Digital Analyst to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work® award-winning organisation.

The Business Insight Team is focused on providing intuitive reporting and insightful analysis, which are pivotal to the success of the organisation's fundraising. The post-holder will play a major role in shaping the direction of future fundraising and campaigning activities

As our Digital Analyst you will act as an expert in delivering actionable insight and data related to WaterAid's digital assets to support decision-making, monitoring, and evaluation of activities.

To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a Cover letter into one document in either Word Document or PDF format. Applications will close 23:59 on 07/11/2021. Telephone Interviews from w/c 08/11/2021 and Interviews from w/c 15/11/2021.

To be successful, you'll need:
* Direct experience of using and implementing Google Analytics for reporting and analysis.
* Expert knowledge in using Google Tag Manager or equivalent.
* Demonstrable hands-on work with web technologies such as HTML and JavaScript.
* Being able to build comprehensive reports and make appropriate insights based on findings.
* Experience of social media analytics packages.
* Demonstrable capability and method for influencing decision-makers at any level with data and insight.
* Knowledge of data visualisation tools such as Google Data Studio or Power BI.

You will also have:
* Experience of website optimisation through AB or multivariate testing.
* Experience of using session recordings, heatmaps, or online surveys to augment web clickstream data.
* Knowledge of search engine optimisation principles and analysis.
* Experience with R, Python and/or SQL.

Salary: Circa £38,000 with excellent benefits

• 36 days' holiday (including Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Additional Information:
WaterAid is currently located at Canary Wharf, London and this will be your location and contract base. Due to current restrictions on office capacity the majority of our staff are working from home. All aspects of this including how we are supporting homeworking and the office transition will be discussed at the interview stage with you.

We are unable to provide sponsorship for this post. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate pre-employment references and checks to ensure high standards are maintained.

WaterAid is an equal opportunities, disability-confident employer and committed to achieving the highest standards of diversity, fairness and equality. Should you have a disability and require any additional support, please contact us.

Eden Brown is pleased to be partnering with a fantastic charity with royal patronage on their Senior Finance Officer vacancy. This job is based in their London office in Shoreditch with two days a week working from home.

The Senior Finance Officer role primarily focuses on the finance support to the London & Highgrove teams. The core function of the role is Finance Business Partner responsibility for their Highgrove Estate, working with, and supporting, the Highgrove Director with finance matters, including input on both OPEX and CAPEX.

Specific Duties will include:

* Data entry to accounting system across entities i.e purchase invoices, staff personal expenses and credit card reconciliations.
* Raising sales invoices as required, ensure that they are entered on to the system in a timely and accurate manner and ensure debtors are managed in a timely fashion.
* Assist in maintenance and monthly review of purchase order system.
* Manage the receipt of supplier invoices and ensure they are appropriately coded and authorized prior to processing on accounting system in line with control environment.
* Collation of weekly supplier payment run including uploading payments to online banking service for approval.
* Reconciliation of petty cash accounts including cash advances in various currencies and verifying documentation.
* Weekly bank reconciliations.
* Assisting in the development of monthly financial reports and reconciliations as required.
* Assisting month end processes including maintaining fixed asset register and application of the appropriate capitalisation treatment of assets being purchased and under construction.
* Assistance in reconciliation and management of intercompany balances between subsidiaries / associated companies and the parent charity.
* Posting of Month end journals (Accrual, Prepayments) as required.

We are looking for someone with excellent technical accounting knowledge, experience of working for a charity or not-for-profit organisation (essential), knowledge of maintaining the fixed asset register (essential) and AP/AR knowledge.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer.

We have an exciting new opportunity for an IT Administrator to join our team based in Hove. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £19,080 - £21,200 per annum (pro-rata) depending on experience.

About us:

YMCA DownsLink Group is a charity working to transform the lives of vulnerable young people across Sussex and Surrey. We work to prevent youth homelessness and provide a home to 763 young people every night. We reach a further 10,000 young people and their families through our other key services, such as counselling, support and advice, mediation, and youth work, so that all young people can belong, contribute, and thrive. We employ c450 full & part-time staff and a growing group of volunteers.

As our IT Administrator, you will support the wider IT team in their role to develop and maintain the organisational IT equipment and systems. Their role includes, but is not limited to, basic systems administration, procurement of IT equipment, standard data reporting, provision of basic training on core systems, and liaison with YMCA DLG’s external IT services provider.

Key responsibilities of our IT Administrator include:

• Undertaking systems administration within major systems.
• Working with HR and our external IT provider, support the new starters and leavers process to ensure access is enabled/revoked on systems in a timely fashion.
• With the external IT provider, ensuring the efficient procurement and distribution of new IT equipment for staff and volunteers, maintaining an up-to-date asset register.
• Supporting the Business Intelligence Analyst with the production of regular and one-off data reports for key internal customers (e.g. HR, safeguarding, housing, and counselling teams) and for external commissioners.
• Delivering basic training on core IT systems to new staff – virtual (through the development of e-learning content), as well as face-to-face sessions (in-person and online).
• Working with the external IT provider, support on first-line IT service desk requests (such as data report requests and resolution of minor support requests).
• Complying with all YMCA DLG policies and procedures, attending mandatory training (in particular: Safeguarding Children and Adults, Health & Safety, and Equity, Diversity & Inclusion), and always abiding by the Code of Conduct.
• Taking responsibility for personal learning and development around the use of current and new systems (through continuing professional development and training events) and contributing to how these are adopted and used within the organisation. Training on current systems to be provided.
• Carrying out any other appropriate duties as directed by the manager to support and promote the work of YMCA DLG in accordance with the post holder’s capabilities.

Our ideal IT Administrator will have:

• Demonstrable administration experience of working with computer systems, data, and/or software.
• Relevant training or certification in IT systems and/or data analysis.
• Proficiency in the use of MS Office365 software (Outlook/Word/Excel/Teams/SharePoint).
• Strong working knowledge of Excel functionality (e.g., V-lookup, writing formulas, pivot tables, and linking spreadsheets) and/or knowledge of MS Access. Training will be provided for the right candidate.
• Analytical and problem-solving skills, and ability to understand data logic & schema
• Ability to multi-task and manage a broad range of competing priorities
• Exceptional organisational skills to support project management.
• Excellent communication skills, both written and verbal.
• A commitment to the aims and values of the YMCA DownsLink Group
• A positive attitude and willingness to learn new skills 
• A strong team player who can support and challenge colleagues appropriately and build positive working relationships.

Closing date for applications: 11th November 2021

Interview date: 18th November 2021

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

If you feel like you have what it takes to become our IT Administrator click apply today, we would love to hear from you!

Director of Airwars

Do you have what’s needed to lead and grow our world class organisation, by leveraging our high quality research findings towards better protections for civilians on the battlefield? Can you inspire and direct our outstanding international team, as we seek to hold belligerents better to account?

Seven years after our founding, Airwars is seeking a new full-time, self-motivated Director to play a pivotal role in shaping our organisation as we continue to grow and thrive.

Applications are welcomed from candidates from diverse backgrounds who have passion, compassion, drive, commitment, tenacity, resilience, and integrity - and who can demonstrate the following:

• Commitment to the aims and ethos of Airwars as a values-led organisation, with a clear and enduring focus on our work towards better protection of civilians in conflicts, based upon our research-led findings;
• Strong team leadership skills, with a proven record of recruiting, motivating and retaining a diverse team of exceptional staff, contractors, managers and volunteers around the world;
• Excellent communications skills, both external and internal - and demonstrable experience of effective public speaking and organisational representation;
• A clear vision of how to evolve and grow Airwars, as it enters its next critical development stage;
• Direct experience of working in the human rights field - preferably on Protection of Civilians issues - to be able effectively to champion our research, investigations and advocacy work towards better protection of civilians in conflict, with both credibility and expert insight;

• Senior leadership experience, and a track record of achievement in the sector, either from leading a not-for-profit organisation, or running a significant NGO department;
• Sound financial, governance and risk management experience and ability;
• Ability to work with a proactive and dynamic Board in supporting good governance, and  oversight of operational matters.

Our new Director is also expected to help us strengthen and diversify our current funding model; to effectively and organically expand Airwars research towards new conflicts and activities; and to work - both independently and with partners - to best amplify the critical work of Airwars to both global and specialist audiences.

This is a full-time, London-based, direct employment post, expected to begin no later than January 2022. As an organisation committed to diversity, we encourage applications from a wide range of backgrounds - including candidates from conflict-affected nations - who are entitled to work full time in the United Kingdom. Unfortunately, as a small NGO we are not able to provide support with relocation costs and UK work visa sponsorship.

Our full information pack on the Director’s role and responsibilities are attached

 Please send your comprehensive CV, along with a detailed cover letter explaining your suitability for the role,  no later than Wednesday November 17th 2021.

We are recruiting an experienced and motivated Senior Finance Officer with a proven track record of delivering to deadlines in a busy and dynamic environment. This is a varied role that will process transactions, perform reconciliations and help ensure that financial controls and policies are followed across the charity and its trading subsidiaries.

For more information about the role, please read the Job Pack. 

Independent Age is partnering exclusively with Robertson Bell to recruit to a Systems Accountant on a permanent, full-time basis. Independent Age is a national charity founded over 150 years ago with a clear mission to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose.

The Systems Accountant plays a vital role in Independent Age’s Finance Team. Reporting to the Head of Finance and working closely with the Financial Controller and Finance Planning and Analysis Accountant, the post holder will lead on implementing, managing and ensuring the efficient and effective operation of our financial systems, and in training colleagues to use those systems. The post holder will also maintain some key accounting functions, design and build management reports, and work together with the rest of the Finance Team to enable colleagues to make good use of financial information and to deliver a high quality service to all stakeholders.

The key responsibilities will be:

• Day to day management of the accounting system structures and interfaces to other applications, i.e. CRM systems.
• Regular review of financial systems performance to identify and fix system performance issues.
• Regular review of financial systems for efficiency and effectiveness process gains and working together with the Financial Controller to implement systems and process changes as a result
• Support the project management, testing and implementation of new finance system applications (i.e. procurement system, invoice processing system) and dashboard reporting.
• Train and support finance team members to efficiently use the financial systems and train other colleagues on core transactional processes (i.e. procurement system, invoice processing system).
• Build and maintain the financial reports required in support of the monthly management accounts, budget setting and reforecast and other reporting obligations.
• Produce and publish monthly management accounts to budget holders.
• Prepare monthly payroll funding reconciliation and payroll journal, including payroll funding transfer for authorisation.

The successful candidate will have:

• Prior experience of working with Sunsystems and related systems development.
• A recognised accountancy qualification.
• Broad experience and knowledge of different accounting systems and a track record of identifying and introducing process improvements.
• Strong problem-solving skills; ability to suggest and trial new ideas to bring about change.
• Excellent written and verbal communication skills.
• Experience in communicating with and influencing senior stakeholders.
• Ability to collaborate with and train other finance staff, and to enable other colleagues to make good use of financial systems and to understand and act on financial concepts and management information provided.
• Advanced computer software skills, including Excel macros. Experience of PowerBI is an advantage but not essential.
• A demonstrable passion for, and affinity with, our cause. 

The position will be based at Independent Ages’s head office opposite Kensington Olympia and will offer incredibly flexible working, including regular homeworking. The closing date is 15th November. Applications will be under constant review before the closing date so please submit your application to our exclusive search agent Robertson Bell. Apply now to be considered!

Over two million tonnes of good, in date food is wasted in the UK every year. FareShare South West is tackling that problem by redistributing food industry surplus of the highest quality to the people across the region who need it most. If you are passionate about the environment, whilst supporting charities working with our society’s most vulnerable, then we have three incredibly exciting roles available below.

1. Warehouse Manager
2. Deputy Warehouse Manager
3. Warehouse Supervisor

FareShare South West has grown five times in size over the past year and a half with two new warehouses opening. Therefore, we are looking to recruit not only experienced warehouse operators but also the right people with transferable skills to join this busy team and grow within their roles.

We would like to hear from people with some, or all of the following experience, skills and attributes:

• high attention to detail
• able to prioritise a challenging workload
• has experience of logistics or project management
• enjoys working with a diverse team of staff and volunteers
• experience of strategic planning
• eagerness to work within the environmental sector

Please see the attached Job Descriptions to find a role which suits and state which role you are applying for with your application.

Global Canopy is a data-driven non-profit that targets the market forces destroying nature. We do this by improving transparency and accountability. We provide innovative open-access data, clear metrics, and actionable insights to leading companies, financial institutions, governments and campaigning organisations worldwide. 

Global Canopy’s Finance Business Partners play a crucial role in supporting the programme teams to steward the organisation’s financial resources to achieve maximum impact, ultimately supporting a global shift to a deforestation free economy. You will be an excellent communicator and relationship builder, able to work well with non-financial staff and empower them to manage their budgets to deliver outstanding projects within the resource constraints that exist. 

With funding from many different sources combining to fund a range of interrelated projects, there is complexity to the finances. Your job is to keep across the detail, at the same time as keeping track of the bigger picture.

We are a flexible organisation, with many part time staff, and a hybrid, home-office working arrangement. We will consider part-time as well as full-time applications for this role. There are two positions available.

To be successful in this role, these are the things that will matter the most:

• Ability to build relationships and support programme colleagues on the financial aspects of their work

• Technically competent to prepare and interpret reliable financial reports

• Solutions focused, taking responsibility for your work within a small team

At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities. We are committed to reducing systemic barriers in our recruitment processes. We strongly encourage those from diverse backgrounds to apply and not self-reject based on the listed criteria in the job pack.

Global Canopy works on issues of tropical deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We would welcome applications from people from these regions.

Global Canopy is an inclusive employer and accommodations will be made to allow anyone who requires additional support to apply for this role. Please get in touch with us if you require any additional support.

To find out more, download the recruitment pack or visit our website.