Victim Support is looking for full time victim focused Fraud Support officers for their busy National Contact Centre based in St Mellon's.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The main purpose of the role is to provide confidential information and support for victims who contact the call centre in relation to the Fraud support work with banks and financial institutions. You will also provide high quality, accessible and relevant telephone and Livechat support for victims of Fraud and enable users of the service to access further support and information, according to their needs and preferences.

To be successful in the role, you will have knowledge and understanding of relevant agencies and resources, the importance of confidentiality and safe working practice as well as the impact of fraud. You will be able to communicate effectively, verbally and in written form, including telephone skills. You will be able to deal sensitively with challenging and emotionally charged situations, demonstrating empathy and controlling your own emotions. You will also be able to demonstrate a strong customer services focus.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the we would particularly welcome applicants from BAME communities.

Department: News, Campaigns and Public Affairs

Contract Duration: Six months

Citizens Advice provides free, independent and impartial advice and information to help people resolve their problems. Each year our local offices across the country help 2.6 million people with their problems - either through face-to-face or telephone advice, or online. Our amazing data allows us to spot emerging issues quickly, making us uniquely placed to raise awareness of these issues and advocate for solutions.

Citizens Advice is looking for a paid external affairs intern to work with us for up to 6 months.

The External Affairs teams at Citizens Advice are responsible for engaging with parliament to encourage MPs and Peers to make changes to the law that will help people, running public awareness campaigns (for example making people more aware of scams and how to report them), securing media coverage and managing day-to-day media relations, such as conversations with journalists.

As the External Affairs Intern, you will learn media, campaigning and influencing skills on the job, and apply these skills as you help us achieve our organisational influencing objectives. At the end of your 6 months with us, you’ll have the knowledge and experience to take your next steps in the sector and beyond.

You don’t need to have any experience as we’ll give you the guidance and support you need. You’ll need to have an interest in UK politics, media, and in social policy issues (such as debt, housing and benefits issues), follow the news and be a good communicator. 

We are committed to recruiting people from the widest talent pool. Our internship scheme is designed to attract a diverse range of candidates and give opportunities for people to develop their career aspirations in external affairs.

Our offices are currently closed due to coronavirus, with employees working from home. However, once the offices reopen, you are still welcome to work from home. We are open to discussion about flexible working, and are willing to consider both full or part time internships.

Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently under represented in our workforce:

1- if you wish to be considered under the Guaranteed interview scheme for disabled people please indicate this. Also let us know if you require us to make any reasonable adjustments to the shortlisting process or please provide information you wish us to take into account when considering your application.

2- We are offering candidates from Black, Asian and Minority Ethnic (BAME) backgrounds the option to be considered under rules which ensure we always interview at least one BAME candidate. All candidates for interview have to meet our minimum criteria for the role, which is 60 percent of the shortlisting score across all essential criteria. To be considered under these rules please confirm if you are from a BAME background within your application form.

We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Who are we?

Recently named Third Sector Charity of the Year 2018, we are a rapidly growing charity, committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait. By recruiting a team that ‘can’, we can and will find one sooner.

Our exciting job role!

The Community Fundraiser for Wales and the Mid-Counties will be integral in building relationships with our community to generate and grow our income and raise awareness within the region.  You will support the recruit new supporters and nurture existing relationships within our community.  The following postcodes are included within this region: LL, CF, SY, HR, LD, WR, NP, SA, GL, SN, OX, RG.

This role is full-time, 37.5 hours, and will be home-based within the region, with some out of hours working and travel to our Fleet (Hampshire) office.

What we'd like from you:

It’s simple – we’re looking for the people who ‘can’. We want the talented, the energetic and the ambitious. We need the inspired and the inspirational – the people who completely embrace our values, offer a great cultural fit and who are determined to make real and lasting change for our community. 

According to the job description you should also have a proven track record in community fundraising, be good at juggling a myriad of competing priorities and work well under pressure to meet deadlines. 

If this is for you, we’d love to hear from you!

What we'd like to give you:

- Salary c.£24,000 per annum (dependent on experience)

- 25 days holiday plus bank holidays – pro rata for part-time contracts (we also close at Christmas in return for you volunteering 3 charity days per year*)

- Generous pension contribution*

- Life assurance cover*

- Employee Assistance Programme

- Loads of other great benefits, plus an amazing culture to work in, a great team and lots of fun (and cake!)

How to apply to join our amazing team:

Please apply online attaching your CV and a supporting statement explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.

The Brain Tumour Charity particularly encourages applications from minority ethnic groups and underrepresented communities.

Advert close date: Wednesday, 15th July 2020

First interview date and location: Wednesday, 22nd July 2020 via Zoom – tbc

Second interview date and location: tbc

Please note, early applications are encouraged and interviews will commence before the closing date if and when suitable candidates are identified.

More about us:

Visit our website careers pages to find out more about our culture and what it’s like to be part of our amazing tea.

Don’t forget to check out our short videos (you can find the on our You Tube channel) to find out more about our culture and what it is like to work at The Brain Tumour Charity.

Did you know that in addition to being recently crowned Third Sector Charity of the Year, we have won a variety of other awards and have been ranked a top global organisation by renowned management consultants McKinsey? Whilst we’re not boasting, we are particularly proud that our HeadSmart campaign scooped the NHS Innovation Award, a Third Sector Excellence Award and a Charity Times Award (well, maybe we’re boasting a little bit!).

For more information please visit our website.

We reserve the right to close the advert early in the event of receiving a sufficient number of applications and may extend the advert if we don't find our perfect team mate!

We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.

*subject to qualifying criteria

We are recruiting for a Fundraising Officer to support the development and submission of nature conservation project funding applications, with a focus on bees and other pollinators.  This is an amazing opportunity to be a part of a fantastic team with ambitious plans!

In the role you will join a team small team that are responsible for developing and building our pollinator conservation work via our Growing B-Lines programme.  B-Lines is Buglife’s solution to the decline in our bees, butterflies and other pollinating insects by creating a national network of wildflower habitats – and you could help us to make this happen!

Your role will be to generate income from charitable trusts and foundations, corporate partners, and statutory sources to support this work programme across the UK. You will prospect, draft, manage and submit applications.

We are looking for a strong fundraiser who has a track record of raising 5-6 figures from trusts and foundations.

Start date: September 2020

Location: flexible

Visit our website for full job profile and application form.

Curriculum Support & Communications Officer

(ref: SUS2928)

£27,255 per annum

37.5 hours per week – contract to 31 March 2023 - based in Cardiff

This new role will celebrate active travel schools and best practice by developing education resources, linked to the new Curriculum in Wales, to support the integration of active travel activities in schools, providing communications and marketing support to the Active Journeys team cross the country. 

With experience of working in education provision and of producing engaging content for a range of audiences, you will have a proven ability to write with inspiration and flair, applying brand and style guidelines, supporting stakeholder networks and of organising and running events and receptions. Your excellent communications skills will enhance your ability to develop local promotional materials and content for Sustrans Cymru’s schools related web pages and social media channels. IT literacy is essential as is an understanding of school settings and the health benefits of active travel and your commitment to active travel and the promotion of sustainable transport. Oral and written fluency in the Welsh language is desirable. DBS Enhanced Disclosure clearance is mandatory for this role.

Closing date for the receipt of completed applications is 9.00am on Monday 20 July 2020. Interviews will take place via Skype or Zoom or at Sustrans offices in Cardiff during week beginning Monday 27 July 2020. 

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applications from people with the appropriate skills from all parts of the community.

Swyddog Cefnogi Cwricwlwm a Chyfathrebu

(cyf: SUS2928)

£27,255 y flwyddyn

37.5 awr yr wythnos – Cytundeb hyd 31 Mawrth 2023

lleoliad: Caerdydd

Bydd y rôl newydd hon yn dathlu ysgolion teithio llesol ac arfer gorau trwy ddatblygu adnoddau addysgol sy’n cysylltu i’r Cwricwlwm newydd i Gymru, i gefnogi integreiddio gweithgareddau teithio llesol mewn ysgolion, darparu cefnogaeth cyfathrebu a marchnata i’r tîm Teithiau Iach ledled y wlad. 

Bydd gennych brofiad o weithio mewn darpariaeth addysg ac o gynhyrchu cynnwys diddorol ar gyfer amrywiaeth o gynulleidfaoedd, a bydd gennych allu profedig i ysgrifennu gydag ysbrydoliaeth a graen, gan gadw at ganllawiau brand a steil, cefnogi rhwydweithiau rhanddeiliaid a threfnu a chynnal digwyddiadau ac achlysuron. Bydd eich sgiliau cyfathrebu rhagorol yn cyfannu eich gallu i ddatblygu deunyddiau hyrwyddo a chynnwys ar gyfer gwefannau a chyfryngau cymdeithasol Sustrans Cymru ar gyfer gwaith mewn ysgolion. Mae’n hanfodol eich bod yn hyfedr wrth drin TG, felly hefyd dealltwriaeth o sefyllfaoedd ysgolion a buddion iechyd teithio llesol a’ch ymroddiad i deithio llesol a hyrwyddo trafnidiaeth gynaliadwy. Mae rhuglder ar lafar ac ysgrifenedig yn y Gymraeg yn ddymunol. Mae datgeliad manylach gan y Gwasanaeth Datgelu a Gwahardd (DBS) yn ofynnol ar gyfer y swydd hon.

Y dyddiad cau ar gyfer derbyn ceisiadau wedi’u cwblhau yw 9yb ddydd Llun 20 Gorffennaf 2020. Cynhelir cyfweliadau dros Skype neu Zoom neu yn swyddfeydd Sustrans yng Nghaerdydd yn ystod yr wythnos sy’n dechrau 27 Gorffennaf 2020.

Mae Sustrans wedi ymrwymo i leihau anghydraddoldeb, gwerthfawrogi amrywiaeth a galluogi cynhwysiant. Croesawn geisiadau gan bobl sydd â’r sgiliau perthnasol o bob rhan o’r gymuned.

Church communication is changing….

We’re looking for a digital communications officer to join a small communications team and help deliver our vision to communities, employees, clergy and new and hard-to-reach audiences.

You’ll be joining us at an exciting time as church communications undergoes a major transformation. Coronavirus pandemic has forced us to embrace online church and engage communities through digital and social media.

You’ll work alongside the Director of Communication and Engagement in managing our digital channels, including website, social media and email marketing platform. You’ll also be able to film and edit short videos on your device.

You’ll be confident at creating engaging content for our digital platforms, including writing short and snappy social media posts as well as writing longer form for website and digital newsletters.  You’ll also create simple infographics and Instagram-able images for campaigns and target audiences

You’ll be confident using Google Analytics and social media analytics to monitor channels, evaluate results and identify improvements. 

If you work well under pressure and thrive in an organisation that is embracing change then we want to hear from you. You’ll be a self-motivated with high standards and focused on customer experience. We’re a close team who work hard and often to tight deadlines so time management and working at fast pace needs to be qualities you embrace.

This is a permanent, full time position and you’ll be working from home until the office in Bridgend, South Wales reopens. This role requires travel across South Wales. Flexible working will be considered.

We welcome applications from Welsh speakers.

About us

This is an exciting time in our diocese, as we embed our vision of Where Faith Matters which aims to transforms lives through faith, education and social justice. We’re looking for someone who is sympathetic to our aims.

We are one of six dioceses in the Church in Wales. Covering much of South Wales, including Cardiff and the South Wales Valleys, we are the most populous of the diocese. We’re also one of the biggest providers of social care so you’ll be passionate about creating inspiring content to transform communities and peoples’ lives.