Assistant operations manager jobs
Join our retail team as an Assistant Shop Manager at our Dorking shop and support the Shop Manager to maximise shop profit by achieving budgeted income, controlling shop expenditure in line with the shop's budget, and by recruiting and retaining a motivated team of volunteers. You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.
Income generation
- To support the Shop Manager to manage the Retail budget to achieve agreed targets:
- Help maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shops additional fundraising activities i.e., Christmas appeal sales targets through involving the shops team.
- Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Managing the stock levels of bought in/new goods, to include ordering of more stock as and when necessary.
- Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
- Source links with local communities to promote Retail in the community via media and other sources.
- Role involves a degree of manual handling in the sorting and lifting of stock.
- Job Purpose
- Job Description
- Duties and Responsibilities
Administration and compliance
- To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Lottery and all other legal or statutory requirements:
- Assist in controlling shop expenditure through effective cost control of weekly expenses.
- Ensure minimum losses of both stock and cash by following bank and till procedures and safeguarding the property of The Children’s Trust at all times.
- Adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Lottery.
- Complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
- Embrace the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
- Timely efficient responses to requests for information including voice and email messages.
- To fulfil any other agreed duties that may at times be reasonably required.
Personnel and Training
- To support the Shop Manager to ensure the Shop’s team are recruited, retained and developed:
- Led by the Shop Manager - provides positive, visible and proactive leadership to the Shops team.
- Assist in managing all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
- Deputise and be accountable for all Shop Manager duties as and when necessary, in their absence due to sickness, holiday or recruitment.
- Assist the Shop Manager to recruit, induct, support, train and retain team of shop volunteers.
- Attend where appropriate, training courses relevant to the development of the role and Retail Sales meetings if required and cascade information to team as appropriate.
- Assist at other shops if requested and where reasonable.
- Carry out duties in accordance with Trust #Promises.
Customer Service
- To ensure customer care and quality of service.
- Provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
- Support other shops and fundraising colleagues as and when necessary.
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Office Manager is responsible for the smooth running of our renovated, spacious open plan office, ensuring that it is welcoming, safe and inclusive. The postholder will lead on day-to-day office management, health and safety, and contribute to a high-quality employee experience in the office and working from home.
You should have demonstrable experience in office management and knowledge of, or ability to learn quickly about, property and office facilities management. You will be confident in managing Health and Safety in the workplace and maintaining supplier relationships. A person-centre approach and strong communication and interpersonal skills, along with the ability to prioritise effectively, are also key. The role involves managing a small portfolio of non-office properties, so an understanding of landlord responsibilities would be an advantage.
The role is part-time, 28 hours over 4 days per week. We would also be open to this being worked over 5 shorter days. The role is majority office based due to the responsibilities of the role, with a minimum 3 days per week in the office, with the option of some home working. The postholder will be responsible for ensuring in-person coverage across the working week in conjunction with a part-time Facilities and Office Assistant.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. In line with this, there are many inclusive features to our office, and there is no dress code.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working and some hybrid working is available in this role. If you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS check will be required for the successful candidate.
Closing Date: Sunday 1 March, 23:59
Interview Dates: week commencing 9 March (first interview on Teams, second interview in person
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
CoppaFeel! is looking for a Health & Services Assistant to provide day-to-day administrative and coordination support across our health and services work.
Sitting within the Education Team, this role will work closely with the Health & Services Manager and Health & Services Executive to support the delivery of CoppaFeel!’s portfolio of resources, materials and reminder services. They will support the smooth running of health engagement activity, systems and processes and champion equity, diversity and inclusion across health engagement work.
This role focuses on administrative tasks, supporting the wider team to deliver impactful work while developing skills and experience within the charity and health sector.
This role will sit within the Education team and report to the Health & Services Manager.
Duties and Responsibilities
Administrative and coordination support
- Provide day-to-day administrative support across health and services activity, including data entry and document management.
- Support the coordination of health and services activity by maintaining systems, calendars and records.
- Assist with the set-up and administration of programmes, initiatives and projects led by the Health & Services team.
- Assist with collecting and logging feedback and data to support impact reporting.
- Maintain accurate and up-to-date records of Education Team contacts on the CRM.
- Support with processing expenses and basic tracking of department expenditure
Health Information, Resources and materials
- Provide support with developments to new and existing health information.
- Provide administrative support for the development, promotion and distribution of CoppaFeel!’s portfolio of resources.
- Organise and collate resources and materials for events and activities, liaising with the Operations team to manage storage and stock.
- Act as a first point of contact for education and healthcare materials enquiries, processing requests and orders.
- Correspond with key external stakeholders in the development and promotion of our resources.
- Support with the administration and day-to-day running of CoppaFeel!’s SMS reminder service.
- Supporting with reviewing and updating resources, materials and health information.
Events and communications support
- Assist with the set up of healthcare professional events and webinars, both in person and online when necessary.
- Co-ordinate deliveries and postage from the CoppaFeel! office.
- Attend healthcare and service delivery events to promote CoppaFeel!'s work.
- Support the scheduling of newsletters, social media and routine communications.
- Coordinate responses to general health and services enquiries, escalating more complex issues where needed.
Skills, Experience and Qualifications
Essential
- Strong administrative and organisational skills.
- Ability to manage multiple tasks and deadlines with support.
- Clear and professional communication skills.
- Confidence using IT systems and willingness to learn new tools.
- Ability to work collaboratively as part of a team.
- Ability to handle confidential or sensitive information appropriately.
- Enthusiasm for CoppaFeel!’s mission and values.
Desirable
- Experience supporting projects, events or programmes.
- Experience using databases or CRM systems.
- Interest in the charity, health or education sector.
Application information
Applications will close at the end of 23rd February 2026 with the aim to commence interviews from 9th March.
CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.
Main benefits, Terms & Conditions
Annual leave entitlement: 22 days, plus office closure at Christmas, a day off to celebrate Kris, our founder, and a day off for your birthday.
- Employee Assistance Programme
- Health Cash Plan
- Access to Self Space training and 1:1 therapy
- Core working hours of 10am to 4pm
- Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies
All annual leave and benefits are pro-rata'd for part time employees.
Equality, Diversity, and Inclusion
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Information
Location: Kennington, office-based
Salary: from £34,000
Contract: Full-Time, Maternity Cover (9-12months)
Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Closing date: Monday 23rd February (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Assessment Day: Thursday 5th March
For more information please read through our Work With Us Information Pack and Job Specification.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Role Responsibilities
Strategy, vision and impact
- Be at the forefront of leading our ‘big picture’ vision of a transformed society, empowering churches to transform young lives
- Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme
- Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets
Leadership, line management and training
- Lead your team with confidence; spurring them on our mission; invest in a team culture of excellence, belonging and fun
- Manage and develop the Lead Coach and Assistant Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
- Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme
Relationship management
- Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees
- Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
- Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate
- and donor relationships. For example, by hosting prospective donors in the Training Room
Delivery of the Spear Programme
- Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets
- Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
- Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment
Operations
- Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies
Person Specification
- You are an active Christian, passionate about your work being a lived expression of your faith
- You want to help others reach their full potential, and enable young people to overcome significant barriers to employment
- You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
- You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
- You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills
- You are looking for a varied, hands-on role, where you won't be tied to a desk
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Operations Assistant
Hours: Full time, 35 hours per week
Contract type: Fixed term (12 months)
Salary: £27,500
Reports to: HR Lead
About the role
This is a great opportunity for someone at an early stage of their career who is looking to build experience across operations, HR, governance and project support within a supportive charity environment.
As Business Operations Assistant, you will provide hands-on administrative and coordination support across the organisation. You will work closely with colleagues in Business Operations and across Tommy’s, gaining exposure to a wide range of activities including office coordination, HR processes, governance record-keeping, project administration and basic finance administration such as processing invoices and raising purchase orders.
You will be supported to learn new systems, build confidence and develop practical, transferable skills, while playing an important role in keeping the organisation running smoothly.
What you’ll be doing
Operations administration
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Processing incoming post alongside the data team
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Responding to general enquiries via phone and email, signposting as appropriate
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Providing cover and support for shared external mailboxes, including data protection and accounts
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Delivering general office administration, including filing, data entry, ordering office supplies and managing office equipment
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Supporting financial administration, including raising purchase orders, coordinating invoices for payment and reconciling credit card statements
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Supporting the Office Manager with health and safety compliance
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Assisting with internal meetings and events
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Supporting the COO with administrative tasks as required
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Handling confidential information responsibly and in line with GDPR requirements
Governance support
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Providing administrative support for governance policies, procedures and processes
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Maintaining accurate and up-to-date Trustee records, documents and registers
HR & People support
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Supporting the upkeep of HR processes, guidance and tools
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Helping to maintain HR templates, checklists and the HR SharePoint folder
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Assisting with improving HR workflows and identifying opportunities to streamline administration
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Providing coordination and administrative support to the HR Lead and wider organisation in delivering the People Plan
Project administration
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Providing administrative support to the office refurbishment project, including coordinating with suppliers, the project team and staff
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Supporting a range of Business Operations projects, including meeting coordination, supplier liaison and finance administration
About you
You don’t need to have done all of this before. We are looking for someone who is organised, reliable and keen to learn, with a genuine interest in building experience in operations, HR or office-based roles.
You will bring:
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Some experience in an administrative, office or support role (paid, voluntary or placement)
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Strong organisational skills and attention to detail
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A friendly, approachable and professional communication style
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Ability to prioritise tasks and manage your time effectively
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Willingness to learn new systems and processes
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Good IT skills, including Word, Excel and PowerPoint
Why join Tommy’s?
This role offers a valuable opportunity to gain broad exposure across a charity’s operations, working closely with experienced colleagues in HR, finance, governance and project delivery.
How to apply
Candidates should apply via CharityJob and include a CV and a cover letter (maximum two sides) explaining your motivation for applying and what you hope to gain from the role, as well as the skills and experience you would bring.
Please also complete the diversity monitoring form as part of your application.
Do you want to be part of the team leading a busy Community Centre in the heart of Shoreditch that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?
Who we are
St. Hilda’s East (SHE) is a local charity which aims to combat the challenges arising from deprivation and social exclusion through the delivery of a wide range of engaging activities which promote wellbeing and social connections. Located in Tower Hamlets, our services include pre-school sensory play, youth programmes, social activities and support for older people, advice, a food co-operative, wellbeing activities for people experiencing mental health issues, and volunteering placements.
Founded in 1889 by alumnae of Cheltenham Ladies’ College, we now work from two sites – our large, friendly community centre located in Shoreditch and an Elders Day Centre for the Bangladeshi and other communities in Shadwell. At our Shoreditch community centre, we deliver a wide range of services, activities and events and provide office and meeting space for other organisations. We also manage 2 neighbouring buildings which are tenanted.
Job Purpose:
Working from St. Hilda’s East Community Centre in Shoreditch, the Facilities Assistant will support the Head of Operations, in the day-to-day running and improvement of SHE’s buildings and spaces – ensuring they are tidy, safe, clean, fit for purpose and welcoming. This will involve improving and implementing best practice procedures primarily regarding facilities and all elements of health and safety across both our sites - ensuring that we comply with regulatory standards.
This job is for you if:
- you’re friendly, people focused and motivated by working in a community setting.
- are highly organised, practical and adaptable with great written and verbal communication skills and strong attention to detail.
- you have hands-on experience looking after buildings or facilities and feel confident managing health & safety, compliance, record keeping and contractors to keep spaces safe, tidy and well run. have a flexible, creative approach to work with the willingness to learn, handle multiple expectations and work within a diverse team.
Benefits
You will have access to an Employee Assistance Program, Training & Development support, flexible working arrangements and 25 annual leave days prorated plus bank holidays.
Closing date for applications: 22nd February 2026 at 23:59
Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion anddiversity. We are working towards a goal where our team fully reflects the diversity anddifference in lived experiences of our local community.
To apply click 'Apply Now', and submit your CV and a cover letter. Your cover letter should be no more than 1 page long and, explain how you meet each of the criteria in the Person Specification. Don’t forget to provide examples to evidence your experience and abilities.
St Hilda’s East delivers a wide range of engaging activities for local communities in Tower Hamlets to promote wellbeing and social connection.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.
All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.
About the Role
Care4Calais is recruiting an Operations Support Assistant to support its humanitarian operations in the UK. You will join our team in a remote and part-time capacity, offering regular steady online support delegated by our Operations Support Officer for the UK.
The role requires a proactive, detail-oriented, IT-competent individual with strong written communication skills to offer ad-hoc support to a busy team - a team which registers UK volunteers, responds to incoming queries from the public, and manages ongoing administrative tasks for Care4Calais’ UK-based operations.
Having an understanding of the asylum system within the UK, and therefore the environment that our volunteers work within as they support people that are seeking sanctuary here, is useful for the role. You will receive a thorough induction, and work alongside experienced team members.
Key Responsibilities
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Provide core operational support for Care4Calais’ operations in the UK alongside the UK Operations Support Officer and team of admin volunteers.
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Communicate with and register new volunteers joining our work, both virtually and on the ground, across the UK.
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Liaise with the public via email by responding to new incoming enquiries.
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Manage volunteer data as part of the registration process and store it appropriately, in-keeping with GDPR and Care4Calais policy.
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Navigate the spreadsheets and CRM systems used by our teams for volunteer information storage and management.
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Work alongside a small team to increase the speed and efficiency of our existing processes and procedures, and bolster operations whilst new processes are introduced.
Person Specification
Essential Criteria:
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Interest in, and alignment with, the work of Care4Calais, including justice for migrants and refugees
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Competent digital literacy, including the ability to use Google Workspace and spreadsheets effectively
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Strong written communication skills
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Excellent written and spoken proficiency in English
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An eye for detail
Desirable Criteria:
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Administrative and/or communications work experience
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Having an understanding of GDPR
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Experience working with teams from diverse cultural backgrounds
Diversity and Inclusion
Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.
As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.
We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.
Application process: Please submit your CV, and you will be invited to answer some brief questions. No cover letter is required.
Closing Date: This job ad closes on 13th March. We are actively interviewing and this job opportunity may close early if we find an appropriate candidate before the closing date. We are looking for immediate starters.
Interviews: Will take place on a rolling basis, so we encourage you to apply early.
Join our Team as an Office and Reception Assistant and play a vital role in keeping our office organised, efficient and welcoming.
Primary Duties and Responsibilities
The following is an illustrative but not exclusive list of the primary duties and responsibilities of the role:
Office and Premises
Supporting the day-to-day effective operation of the charity including:
·Supervising the interns who staff our Reception
·Acting as the first point of contact for email, phone calls and office visitors when the Reception is not staffed
·Handling outgoing and incoming post and couriers.
·Responsibility for maintaining stationery and buying refreshments and office supplies.
Information technology
·Assisting with the induction and basic training of staff in the use of the law centre’s IT and procedures.
·Supporting staff by trouble-shooting common IT problems that arise, escalating to the law centre’s external IT support as appropriate.
·Maintaining the law centre website.
Information management
·Scanning documents and helping to maintain accurate and well organised records.
·Ordering storage and collection of documents as appropriate.
·Running reports on our case management system, Advice Pro
Finances
·Assisting with the management of event bookings and training.
·Assisting with routine financial administration.
Human Resources
·Collecting and maintaining staff records, holiday records and sickness records
·Assisting with the administration of recruitment.
Advice Forum
Assisting the CEO with the strategic advice partnership:
·Co-ordinating and facilitating four Advice Forums per year
·Organising and managing one Advice Conference per year
·Organising 14 training sessions per year for the local advice community
General
·Assisting the CEO to organise meetings including taking minutes; preparation and dissemination of meeting papers, and managing venue/room bookings.
·Organising online training sessions
Please note that this is an on-site position and remote working is not available.
Please send us your CV along with a short cover letter explaining why you feel this role is the right fit for you.
We provide people in need with legal advice and representation and give support and training to other community groups.


Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support.
We're now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year.
About Abbey Community Centre
Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children’s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach.
Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred.
The role and its impact
As Centre Operations Manager, you will be the organisation’s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre — ensuring the building, people and systems all work together to support high-quality community activity.
This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably.
Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community.
What you’ll be working on
In this role, you will:
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Oversee daily building operations, maintenance and contractor management
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Lead on health & safety and related compliance, including risk assessments and training
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Line manage & develop operational staff and support a positive, consistent working culture
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Ensure operational policies and procedures are applied effectively in practice
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Support and coordinate volunteering within the centre
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Manage operational budgets and contracts within agreed limits
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Act as a senior member of the management team, deputising for the CEO on agreed matters
Key details
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Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden)
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Hours: 24–28 hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays
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Core hours: 11.00am–4.00pm (flexibility outside these hours by agreement)
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Contract: Permanent, part-time
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Salary: £40,000–£42,000 per annum, pro rata (depending on experience)
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Annual leave: 30 days pro-rata, rising to 35 days after 5 years’ service (plus bank holidays, pro-rata)
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Pension: NEST pension scheme (if eligible)
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Some evening and occasional weekend working is required
This role could be right for you if…
You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don’t need to tick every box — we’re interested in your experience, judgement, approach and motivation.
Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.
To reduce poverty and isolation and improve health, wellbeing and connection through inclusive community activities, services and support.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Overview
Figurative is an independent charity dedicated to impact, investment and innovation in the cultural and creative sector. We bring together deep expertise through Arts & Culture Finance (formerly part of Nesta) and New Philanthropy for Arts & Culture to unlock new and innovative ways of funding and supporting the UK’s arts ecosystem.
Figurative manages three investment portfolios that have supported over 60 organisations and raised more than £30 million in investment capital over the last decade.
We believe arts and culture have the power to transform lives and communities. Our mission is to ensure cultural and creative organisations can thrive, test bold ideas, and build sustainable futures.
The Role
The Operations Assistant is a new role at Figurative, supporting the Operations Manager and the wider team to ensure processes are as streamlined and efficient as possible and evolve with the growth of the organisation. The Operations Assistant will have the opportunity to work across a variety of areas, from finance and data analysis to event support and CRM database development.
Key Responsibilities
The demands of this role will be both operations specific and general to Figurative. You will play an important role in supporting the operations and finance functions within Figurative. In particular, this includes:
● Responsibility for accounts receivable and accounts payable management, across both Figurative and its impact investment funds
● Supplier communications and management, including maintenance of up-to-date records and contracts
● Maintaining up-to-date records of credit card expenses and receipts
● Updating cash reconciliations and payment trackers and providing updates and accurate corresponding figures to the Investment Team and Operations Manager
● Maintaining Figurative’s shared drive, ensuring all documents are filed in a timely and well-organised manner
● Providing administrative support in the monitoring of organisation and fund reporting requirements
● Working closely with Figurative’s Operations Manager to ensure new company-wide initiatives are established and maintained with strong and compliant operational and financial processes
● Maintaining the CRM system and ensuring records are accurate and updated on a regular basis
The general Figurative duties will include:
● Diary management and co-ordination for wider team meetings and events
● Minute taking, including during fund investment committees
● Inbox management and dealing with all incoming general enquiries
● Management of company-wide document signing processes
● Collaborating on the development of internal processes to ensure the efficient and effective management of data
● Contributing to the development of a company-wide intranet, drawing on processes and guidelines in place across each department
● Supporting the wider Figurative team on matters relating to technical/ IT queries, logistical queries, incoming and outgoing post and other day-to-day matters arising
The Person
The role requires a self-starting and curious individual, with the initiative and enthusiasm to seamlessly support Figurative’s work across the cultural and creative sector. Specifically, with the following:
Experience
● Practical experience in diary management, minute writing, inbox management and prioritising tasks across multiple workstreams
● Exposure to data entry, cleansing and analysis
● Experience developing or supporting the development of new internal systems, processes and guidelines
● Desirable: experience supporting the finance function of an organisation
● Desirable: experience of working with arts & cultural sector organisations
● Desirable: experience of social impact investing, in any capacity
● Desirable: experience, and enjoyment, of working in a dynamic and varied role/ organisation
Knowledge
● An understanding of the operational and financial processes involved in supporting an organisation of Figurative’s size and nature
● Familiarity with a range of IT platforms, including Google Workspace
● Desirable: a basic understanding of the underlying structure of databases and how these feed into analytical tools
● Desirable: a basic understanding of bookkeeping and finance
● Desirable: an understanding of the social impact investment and/or arts and culture sector
Skills
● Internal and external stakeholder co-ordination skills, including diary management, scheduling meetings, document management and action logging
● Strong database management and software skills
● Strong literacy and numeracy skills, including minute writing
● Demonstrable attention to detail across a range of tasks and skillsets
● Ability to self-motivate, prioritise tasks across multiple projects or workstreams, and deliver work to tight deadlines
● Strong written communication skills, including the ability to communicate effectively with a wide range of internal and external stakeholders
● Desirable: ability to resolve minor internal IT issues
Attitude
● Flexible and adaptive problem-solver, understanding when initiative is required and when help should be sought
● Collaborative team-player, willing to help internal and external colleagues to achieve their goals
● Curious and open minded critical-thinker, comfortable in providing constructive challenge
● Well organised and conscientious, able to deliver work in a timely and thoughtful manner
What We Offer
● Salary: £30,000 FTE depending on experience
● Location: Hybrid working arrangement based at Somerset House in central London, with flexibility and some travel within the UK.
● Hours: 3 days/week (0.6 FTE)
● Reports to: Operations Manager
Benefits
The opportunity to develop your skills at the intersection of creativity, social change and investment and:
● 25 days annual leave + bank holidays + ability to buy additional holiday (pro rata for part time employees)
● Pension (Employer Contribution 8% + a further 4% where the employee contributes 4%) + Life Assurance
● Post probation - Private health and dental insurance
Making an Application
To apply for this role, please submit your application below before midnight Sunday 22nd February 2026. Please include a one-page cover letter covering the following questions (max 200 words for each):
● Why do you want to join Figurative, and what aspects of this role are you most drawn to?
● Describe a time when you were assigned a task or project but didn't immediately know how to do it. What steps did you take to learn what you needed and complete the task?
● What project, event, or task in a previous role made you feel the most motivated or excited to go to work?
First interviews will be held virtually on Thursday 5th March 2026.
Second interviews will be held in person in our London offices on Thursday 12th March 2026.
We welcome applications from people of all backgrounds and particularly encourage those who are underrepresented in the investment sector to apply.
Please note that we actively screen for AI-generated applications. We are looking for authentic, personal responses that reflect your own experiences and motivations.
I look forward to hearing from you!
Ellen Hunter
Operations Manager
We want to see a thriving, inspiring cultural and creative sector generating far-reaching social and economic impact.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to get experience with a large and growing charity with an engaged and fun team. You will be a key part of our mission to find a cure for all types of brain tumours.
Our Systems Manager is being seconded to an internal project for the next 6-9 months and so we are seeking an experienced IT professional to join our team for an interim basis for six months with the possibility of a three month extension.
In this role you will you lead a team of three people in supporting our staff team of 70 by providing reliable, effective and efficient IT systems and equipment. This include the monitoring and maintenance of our IT software and, with external support, our IT hardware.
You will line manage the Database Assistant and Data Processing Assistant.
If you are excited to learn more about this position, please take a read through our recruitment pack provided in the advert.
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.
Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
We are seeking an Assistant Shop Manager for our busy Highgate charity shop. This hands-on retail role is ideal for someone who enjoys charity retail, thrives on initiative, is motivated to take on responsibility for shop performance, and is passionate about working with volunteers and supporting a meaningful cause.
About the role
· Support the Shop Manager with the day-to-day running of the shop, taking an active role in maximising income and Gift Aid.
· Provide consistently high standards of customer and donor service, creating a welcoming and inclusive atmosphere.
· Drive sales, maintain strong retail and merchandising standards, and contribute to meeting targets.
· Oversee stock processing: sort, quality-check, price, rotate, and creatively merchandise items.
· Assist in recruiting, training, motivating, and supporting a diverse team of volunteers and trainees.
· Take on supervisory and leadership responsibilities in the Shop Manager’s absence.
· Carry out cash handling, till reconciliation, banking, and basic admin, including Gift Aid systems.
· Ensure compliance with health and safety, safeguarding, trading standards, and charity retail policies.
· Promote the charity’s mission in the local community and support local fundraising and promotional activities.
About you
· Retail experience with responsibility for sales and operations, ideally in a charity or not-for-profit environment.
· Experience supervising, supporting, or closely working with volunteers or staff.
· Experience of targets and understanding how shop income supports charitable services.
· Strong organisational skills and ability to prioritise in a busy environment.
· Confident communicator who can motivate and encourage others.
· Comfortable using basic IT (till systems, email, spreadsheets, Gift Aid platforms).
· Positive, proactive, and flexible, with a hands-on approach to shop work.
· Able to work on a Rota including weekends and occasional bank holidays.
Finance Assistant
Gendered Intelligence (GI), established in 2008, is a registered charity that works to expand understandings of gender and improve the lives of trans people.
We are a trans-led and trans-involving organisation with a wealth of lived experience, community connections of many kinds, and a depth and breadth of trans community knowledge that is second to none.
We imagine a world where many different gender identities and expressions are visible and valued and where trans, non binary and gender exploring people live healthy, safe and fulfilled lives.
Job Overview
- Hours: 0.4FTE (14 hours per week)
- Contract type: Fixed Term, 12 months
- Salary: £13,479.57 (£33,698.93 FTE), plus London Weighting of £1,300 (£3,250 FTE) where applicable.
- Location: Remote, with the option of hybrid working from our London office
Recruitment Process & Timeline
- Deadline for submission of applications: Noon on Friday 27th February 2026
- Shortlisted applicants will be informed by:Wednesday 4th March
- Interviews are provisionally organised for: Tuesday 10th March
Main Duties and Responsibilities
You will be working closely and collaboratively with the Finance Officer, who will have oversight of the following areas and will induct you into the financial systems and procedures:
- Manage the finance email inboxes (payables and receivables).
- Maintain accurate and detailed Purchase Ledger records: liaising with budget holders for authorisation, posting supplier invoices to Xero and making payments.
- Raise Sales Ledger invoices to customers in a timely fashion and other receipts such as Donations and grants and monitoring credit control.
- Manage the administration of several Petty Cash floats, Cards and Staff Expenses including liaising with staff members for receipts and returns.
- Process Bank Reconciliations.
- Support with month-end, quarter-end, year-end and ad hoc finance tasks and reporting requirements
Full job description, with person specification, in the attached recruitment pack. Please read the full job description before beginning your application.
Diversity Information
We are actively seeking to bring people with different lived experiences, diverse backgrounds, abilities and gender identities into the organisation, to create a workplace that is welcoming for all.
Please be aware that we are currently unable to sponsor visas and ask that candidates ensure they have the legal right to work in the UK for the duration of their employment with us.
Additional Support
Want to learn more before applying? We’re aware that people may have different needs or additional queries, and we want to support all potential applicants.
Please see the attached recruitment pack for details of the support we offer at GI.
The client requests no contact from agencies or media sales.
Keychange is a Christian charity with a proud history of supporting people invulnerable situations for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Director of Operations to play a pivotal role in shaping the future of our services and ensuring that our vision is lived out every day across the organisation.
The role
As Director of Operations, you will be a key member of the senior leadership team, working closely with the CEO and Board to translate strategy into high-quality, sustainable delivery with exciting future developments ahead.
You will provide strategic and operational leadership across 7 care homes and 3 housing communities in the south of England, leading and supporting a talented operations team to deliver safe, effective and person-centred services.
Key responsibilities include:
- Providing visible leadership that embeds Keychange’s Christian vision, values and culture across all services
- Leading and overseeing multi-site operations, ensuring consistently high standards of care, safeguarding and support
- Holding accountability for regulatory compliance, quality assurance and service improvement
- Driving operational excellence, innovation and efficiency through effective systems and processes
- Ensuring services are financially sustainable, working closely with finance colleagues on budgets and resources
- Developing, coaching and inspiring senior managers and leaders to perform at their best
This is a senior role with real influence – both on the strategic direction of Keychange and on the lives of hundreds of people we support.
About you
We are looking for a values-led, strategic and credible leader who brings:
- Senior leadership experience within social care, housing, homelessness or a closely related sector
- A proven track record of leading multi-site services and managing senior operational leaders
- Strong experience of working within regulated environments and delivering high-quality, compliant services
- Sound financial and commercial awareness, with experience of managing budgets and resources of a similar scale to Keychange (250 staff across 10 sites)
- A passion for developing people, culture and values-driven practice
- A personal commitment to the Christian faith and active agreement with the Keychange mission, vision and faith basis. (This is a genuine occupational requirement under the Equality Act 2010)
You will be someone who combines strategic thinking with practical delivery, and who leads with integrity, humility and purpose.
What we offer
This is a rare opportunity to take on a senior leadership role where your professional expertise and Christian faith can make a lasting and meaningful difference.
The role involves regular travel across our sites in the south of England with flexibility around base location.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
The Bishop of Gloucester, The Rt Revd Rachel Treweek, is seeking a highly organised, discreet and proactive Personal Assistant to support a busy episcopal ministry and the smooth day-to-day running of the Bishop’s Office.
Working as part of a small, welcoming team (alongside the Chaplain and Administrative Assistant), you will manager her diary, provide excellent administrative support, handle a wide range of enquiries and correspondence, and help coordinate meetings and specific events. You will bring strong discernment, a systematic approach, exceptional confidentiality, and the ability to remain calm and professional at all times, along with a positive attitude and sense of humour.
We expect that those who support the ministry of the Bishop of Gloucester are sympathetic to the Diocese’s mission to share the transforming Gospel of Jesus Christ, so people may know life in all its fullness.
We do this by supporting, enabling and equipping the Church of England in and around Gloucestershire.
Recruitment information.
The closing date for applications is Monday 16 February at 9.00am. Shortlisted Candidates will need to be available for interview on
Friday 27 February
The Diocese of Gloucester is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
This post is subject to the usual Church of England required safer recruitment and DBS checking processes.
The client requests no contact from agencies or media sales.


