Assistant operations manager jobs

Why Access Social Care Exists 

Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need care at some point in our lives. 

We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist.

What we do 

Access Social Care (‘ASC’) provides legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it. 

Our network of lawyers and caseworkers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need. 

We provide rights awareness training to front line managers, and legal advice and casework support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.

This is an exciting time to join ASC. We have a new strategy. We are dedicated to the people who need our help, and we care deeply about our team. We think that work should be an exciting and satisfying place to be.

About the role 

This newly created role is responsible for the day-to-day processing and recording of financial transactions at ASC. The post holder will support the Finance & IT Operations Manager by ensuring financial data is accurate, up to date, and compliant with internal processes. The role will also be the first point of contact for routine finance queries across the organisation and will contribute to maintaining clear and accurate financial records, reports, and documentation.

Responsibilities

1. Accounts Receivable & Invoicing

• Prepare and issue sales invoices in line with contractual terms and approvals.
• Record invoices accurately and issue receipts where appropriate.
• Identify and resolve invoicing issues and accounting discrepancies.

2. Accounts Payable & Creditor Administration

• Maintain the creditor ledger and schedule regular payment runs.
• Ensure payments are approved and processed accurately and on time.

3. Bank Reconciliation

• Prepare and reconcile bank accounts to Quickbooks system, on a weekly basis.
• Ensure all entries in Quickbooks are complete, accurate, and supported by documentation.
• Ensure the integrity of the accounting system and support internal controls.

4. Payroll Administration

• Prepare and administer payroll in line with approved processes.
• Ensure all payroll data is accurate and submitted to the outsourced provider on time.
• Support the Finance & IT Operations Manager with payroll requirements.

5. Other Requirements

• Identify and resolve invoicing issues, accounting discrepancies and other financial related issues.
• Act as the first point of contact for day-to-day financial queries from colleagues.
• Maintain an accurate and full financial filing system.
• Run standard reports from Quickbooks accounting system to support reporting and filing requirements.
• Prepare documentation for internal and external audit purposes as required.
• Prepare and maintain process documentation and user guides for finance procedures to ensure consistency and continuity of operations.

This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.

Person Specification

All staff at ASC are expected to share and demonstrate our values:

Trustworthy

Recognised for excellence, we will be the best we can be in everything we do.  We will be truthful, independent and outcomes focussed.

Fair

We believe in treating people with kindness and compassion in a way that is right, reasonable and just.

Fearless

We will do what is right, not what is easy.  We will bravely challenge injustice.

Inclusive

Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.

Positive

We will be constructive and progressive in our challenge.  We will optimistically and dynamically drive for change.

In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:

Personal attributes you will have:

Purpose driven with a commitment to our mission and values.

Essential:

• Commitment to working within the principles of equity, diversity and inclusion.
• Proactive and willing to take initiative within defined procedures.

Experience you will have

Minimum:

• Experience in accounts payable and receivable, or similar financial processing.
• Experience of reconciling accounts and checking financial data for accuracy.

Essential:

• Experience in maintaining accurate financial records and filing systems.

Desirable:

• Experience in administering payroll or preparing payroll information.

Skills you will have

Minimum:

• Numerate, with the ability to work accurately with financial data.
• Proficient in the use of Microsoft Teams, Excel, Word, Outlook and accounting software (QuickBooks preferred).

Essential

• Good communicator (oral and written), able to respond clearly to colleagues' queries.
• Organised, able to prioritise tasks and manage time effectively.
• Able to produce clear, accurate records and documentation.
• Comfortable following financial processes and internal controls.

Knowledge you will have gained

Essential

• Basic understanding of accounting principles (e.g. double-entry bookkeeping, invoices, payments).
• Understanding of the importance of confidentiality and data security.

Desirable

• Familiarity with payroll processes.

How to apply

We hope that having read this far, you will want to apply!

Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:

• An up-to-date CV
• A completed Equality and Diversity Recruitment Monitoring Form (a link to this can be found on the job pack)
• A supporting statement of no more than two pages, addressing:
  • The essential requirements of the person specification.

If you want support applying, please email us.

Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.

We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application. 

Timeline for recruitment process

If we receive a high number of applications for this role, we may close the role early. Therefore, we encourage you to apply as soon as you are able.

Closing date: 23:59 on Monday 2nd February

Interviews will take place on Wednesday 25th February & Thursday 26th February.

Please ensure you keep these dates free.

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams. 

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.

Guaranteed Interview Scheme

For every role we advertise, we outline a set of minimum skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these minimum criteria, you can request to be considered under our Guaranteed Interview Scheme.

If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the minimum requirements for the role and indicate in your application email that you wish to be considered under the scheme. If you are applying via Charity Jobs, please ensure that you indicate at the beginning of your supporting statement that you wish to be considered under the scheme.

Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.

If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.

Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.

Keychange is a Christian charity with a proud history of supporting people invulnerable situations for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Director of Operations to play a pivotal role in shaping the future of our services and ensuring that our vision is lived out every day across the organisation.

The role

As Director of Operations, you will be a key member of the senior leadership team, working closely with the CEO and Board to translate strategy into high-quality, sustainable delivery with exciting future developments ahead.

You will provide strategic and operational leadership across 7 care homes and 3 housing communities in the south of England, leading and supporting a talented operations team to deliver safe, effective and person-centred services.

Key responsibilities include:

• Providing visible leadership that embeds Keychange’s Christian vision, values and culture across all services
• Leading and overseeing multi-site operations, ensuring consistently high standards of care, safeguarding and support
• Holding accountability for regulatory compliance, quality assurance and service improvement
• Driving operational excellence, innovation and efficiency through effective systems and processes
• Ensuring services are financially sustainable, working closely with finance colleagues on budgets and resources
• Developing, coaching and inspiring senior managers and leaders to perform at their best

This is a senior role with real influence – both on the strategic direction of Keychange and on the lives of hundreds of people we support.

About you

We are looking for a values-led, strategic and credible leader who brings:

• Senior leadership experience within social care, housing, homelessness or a closely related sector
• A proven track record of leading multi-site services and managing senior operational leaders
• Strong experience of working within regulated environments and delivering high-quality, compliant services
• Sound financial and commercial awareness, with experience of managing budgets and resources  of a similar scale to Keychange (250 staff across 10 sites)
• A passion for developing people, culture and values-driven practice
• A personal commitment to the Christian faith and active agreement with the Keychange mission, vision and faith basis. (This is a genuine occupational requirement under the Equality Act 2010)

You will be someone who combines strategic thinking with practical delivery, and who leads with integrity, humility and purpose.

What we offer

This is a rare opportunity to take on a senior leadership role where your professional expertise and Christian faith can make a lasting and meaningful difference.

The role involves regular travel across our sites in the south of England with flexibility around base location.

The Executive Assistant provides high-quality administrative and coordination support to the Leadership Group and plays a key role in the smooth day-to-day running of War Child’s office. The role supports diary management, travel, expenses and meeting logistics for senior leaders, and contributes to a welcoming, safe and well-organised office environment.

This is a great opportunity for an organised, proactive and people-focused Executive Assistant to join a lively, hardworking and values-driven organisation. Supporting the Leadership Group and helping to keep our office running smoothly, you’ll play a key role in the day-to-day rhythm of War Child.

The role combines practical administrative support with hands-on office and facilities coordination. You’ll help manage diaries, travel, expenses and meeting logistics for senior leaders, while also being a key point of contact for office-based activity — from welcoming colleagues and visitors, to liaising with suppliers and supporting a safe, well-organised working environment.

You’ll work closely with a collaborative group of leaders who are engaged, creative and deeply committed to War Child’s mission. It’s a fast-paced role, well suited to someone who enjoys variety, takes pride in getting the details right, and wants to build strong administrative and coordination skills while contributing to work that really matters.

Because office and facilities support is a core part of the role, regular on-site presence is important. You’ll be based in our London office for a minimum of three days per week, with flexibility to work remotely on other days.

If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you.

What we're looking for

Below are some of the experiences and qualities we’re looking for. You can read the full job advert on our careers site. 

• Prior experience in an administrative, coordination or office support role is essential. 
• Confident and professional communicator, able to interact clearly and work collaboratively with colleagues, senior staff and external contacts.
• Experience of supporting meetings, events or away days, including logistics and practical arrangements.
• Highly organised, with the ability to manage multiple tasks, prioritise effectively and meet deadlines in a busy and fast-moving environment.
• Strong attention to detail, with the ability to process information accurately and follow established procedures.
• Highly proficient in Microsoft Office applications, with strong document, spreadsheet and presentation skills (including Word, Excel and PowerPoint / Canva), and willingness to learn new systems.
• Comfortable providing practical support to senior colleagues, including diary coordination, travel arrangements and expense processing.
• A proactive and reliable team player, willing to support colleagues and contribute to a positive office culture.
• Discreet and trustworthy, with an understanding of the importance of confidentiality when handling sensitive information.

What we can offer you
At War Child, we genuinely value different ways of working. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:

• Flexible working culture and flexible public holidays
• 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
• Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
• Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.

This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.

Early Literacy Interventionist (South London)

• In-school, 10 hours per week across 5 days working between 1pm and 3pm
• Term - time only (39 weeks)
• £16 per hour, part-time until July 2026 (with the possibility of extension, funding permitting)
• Based at Hill Mead Primary School, Moorland Rd, London SW9 8UE 

Are you looking for a new challenge? Are you keen to work with children to support and develop their phonics and reading skills? 

37% of children from disadvantaged backgrounds left primary school in England in 2025 unable to read to the expected standard (KS2 attainment data 24-25) . Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive. We work to ensure that all children have 1:1 reading support at the time they need it most.

Our Early Literacy Intervention (ELI) programme (based on a model that serves 20,000 children successfully in the USA) provides daily, 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool, a trained Early Literacy Interventionist works individually with target children. 

This ELI role, reporting to the Senior ELI Programme Manager, is a great opportunity for someone who wants to develop and grow their knowledge of phonics and/or their teaching skill set. It is ideal for someone with previous school experience who is looking for a new and exciting challenge.

You will conduct initial baseline assessments and then deliver differentiated, 1:1, targeted, 7 minute phonics sessions to pupils using a systematic, synthetic approach. Although you are employed by Chapter One, you will work closely with the school team to understand the progression of the school’s phonics teaching; establish tailored plans for each child and feedback on pupil progress. Using your knowledge and insight, you will also collaborate with colleagues at Chapter One to further improve the ELI model, the online tool and programme delivery.

Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a part-time role, based at Hill Mead Primary school in Lambeth. 

Closing date for applications: Tuesday 3rd February at midnight

First Round Interview date: Thursday 5th February

Second Round Interview date: Monday 9th February

As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. We believe that a diverse organisation is one that is more innovative, more creative and gets better results.

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Warehouse Manager

Are you an experienced Warehouse Manager looking for a development opportunity within a multi-site environment?

As a Warehouse Manager, you will have a background in warehouse operations and experience managing multiple sites. You will lead warehouse teams across various locations to optimise operations and achieve strategic objectives and targets.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key Responsibilities of the role include:

• Collaborate with the Head of Retail to plan, set, and manage the annual warehouse operating budget, taking corrective actions as needed
• Ensure your teams are delivering as per the strategic plan and in line with company policies and procedures
• Monitor and evaluate the performance of each warehouse location and the E-commerce division, reporting to the Head of Operations regularly
• Oversee warehouse property management matters, ensuring compliance and maintenance of property databases
• Maintain and manage the ecommerce team include to help drive sales through the key platforms used
• Keep warehouse controlled and drive income through innovation and company platforms

Essential requirements of the role include:

• Proven experience in managing, supporting and resourcing a geographically dispersed team through setting and monitoring objectives and targets
• Proven experience in managing and setting budgets
• A good understanding of warehouse management and the challenges of working within the voluntary sector
• Excellent customer service skills
• Good organisation and planning skills with the ability to manage and prioritise workload

UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

Application deadline: 30 January 2026

Interviews:  6 February 2026

We are seeking an Assistant Manager to play a key operational role at our Sunderland Hub. Supporting the day-to-day running of services that help people facing social exclusion rebuild confidence, skills, and stability.

This is a mission-driven, hands-on role combining coordination, leadership and frontline delivery. You will work closely with the Hub Manager and wider team to ensure the hub operates smoothly, safely and with purpose, while supporting individuals to engage in meaningful activity and community life.

About Handcrafted

Handcrafted works with people who have experienced exclusion, homelessness and disadvantage, offering practical opportunities to rebuild confidence and independence through creative projects, training, and community.

Our work is rooted in values of:

• Creativity everyone can make something to be proud of

• Empathy walking alongside people through challenge

• Empowerment supporting people to take back control

• Community building belonging and shared purpose

These values shape how we work with residents, trainees and one another.

The Role – Assistant Manager (Sunderland Hub)

As Assistant Manager, you will be central to the smooth running of the Sunderland Hub. You’ll support the Hub Manager in coordinating staff, activities and services, while maintaining a welcoming, organised and supportive environment.

This is a varied role combining operational oversight, hands-on delivery, administration and people support.

Key Responsibilities:

• Support the Hub Manager in the day-to-day operation of the Sunderland Hub

• Help coordinate staff, volunteers, activities and community sessions

• Provide hands-on support to residents and trainees as needed

• Assist with planning and delivery of workshops, shared meals and group activities

• Act as a welcoming and reliable point of contact for people accessing the hub

• Support record keeping, reporting and compliance requirements

• Assist with ordering supplies, processing expenses and basic financial administration

• Help oversee housing-related processes and liaise with relevant teams

• Promote a safe, inclusive and well-organised environment at all times

(Full responsibilities are detailed in the recruitment pack.)

Who We’re Looking For

We’re looking for someone who is organised, proactive and people-focused, with the confidence to take responsibility while working collaboratively.

You will ideally bring:

• Experience working in a support, community or care-based setting

• Strong organisational and communication skills

• The ability to manage competing priorities calmly

• Confidence supporting people with complex needs

• An understanding of safeguarding and professional boundaries

• A values-led approach aligned with Handcrafted’s ethos

Experience in housing, support services or community delivery is desirable but not essential.

Why Join Handcrafted?

• Be part of a well-established, values-driven organisation

• Play a key operational role in a growing hub

• Work alongside a committed, supportive team

• Help create real change for people facing exclusion

• Access training and development opportunities

Safeguarding

Handcrafted is committed to safeguarding and promoting the welfare of children and vulnerable adults. This role is subject to an Enhanced DBS check.

About us

Community Foundations for Lancashire and Merseyside (CFLM) is a leading local charity that connects people, businesses and partners with the grassroots projects making a real difference across our region. We manage charitable funds, support community initiatives, and drive meaningful, measurable impact across Lancashire and Merseyside. Our mission is simple: strengthen communities, empower local people, and create lasting change where it’s needed most.

Role Summary

This role brings together operational leadership, executive support, and administrative coordination. You will ensure the organisation runs efficiently day-to-day while also driving longer‑term improvements that support CFLM’s strategic goals - including achieving annual surpluses and meeting ambitious income targets.

As the operational lead, you will work closely with colleagues across all departments and manage key relationships with external providers in HR, IT, and facilities. You will also play a central role in governance processes and provide high‑quality administrative support to the CEO and Deputy CEO.

Projects you will lead on include completing UKCF Quality Assurance and implementing the UKCF CRM (Salesforce) system.

Please see the full job description and Person specification.

About You

We are seeking a Governance Manager & Executive Assistant to play a pivotal dual role at the heart of our organisation. You will ensure excellent governance across the Board and Committees, while also providing exceptional executive support to our CEO and Senior Management Team.

This is an exciting opportunity for someone who enjoys variety, responsibility, and meaningful impact. You will be calm under pressure, excellent at building relationships, and meticulous in your approach. You will balance strategic awareness with strong attention to detail, handle sensitive information with absolute discretion, and bring proactive energy to supporting leaders at every level.

In this role, you will be the person who makes sure we run effectively, transparently, and confidently. You will keep our governance on track, support strategic decision-making, and ensure our CEO and Senior Management Team have the structure, information, and support they need to deliver our mission.

If you love combining precision with people skills and you are looking for a position where your organisational capabilities, governance expertise, and ability to make things happen will be truly valued—we’d love to hear from you!

Summary Of The Role

The Governance Manager & Executive Assistant plays a pivotal role in ensuring our organisation operates smoothly, transparently, and in line with best practice. You will lead the coordination of Board and Committee governance, managing agendas, papers, minutes, regulatory compliance, and the maintenance of key governance records. You will also support Board recruitment, induction, and development, and help manage core processes such as the governance audit, risk register, and policy oversight.

Alongside this, you will provide high-level executive support to the CEO and Senior Management Team — managing diaries, coordinating meetings, ensuring effective information flow, and handling confidential matters with professionalism. This role suits someone who is highly organised, proactive, and comfortable managing both detailed governance tasks and fast-paced executive support, enabling senior leaders to focus on delivering our mission.

Main Areas Of Responsibilities:

1. Governance & Compliance Management

• Support the Board and SMT with a complete governance audit and coordinate actions from the resulting governance action plan.
• Support the CEO and SMT with the day-to-day management of Board and Committee business.
• Prepare and manage agendas, papers, and minutes, ensuring all documentation is accurate and circulated within required timeframes.
• Oversee governance compliance, regulatory adherence, and alignment with best practice.
• Maintain up-to-date governance records, statutory filings, and related documentation.
• Support the CEO and SMT with reviewing and maintaining the organisational risk register and coordinating actions.
• Maintain a repository of historic policy versions to support auditing and traceability.
• Support Board recruitment, induction, training, and evaluation processes.
• Facilitate effective communication between the Board, its committees, and SMT.

2. Executive Support

• Provide comprehensive administrative and executive support to the CEO and SMT, including diary management, correspondence handling, travel planning, and meeting organisation.
• Coordinate schedules and support the wider SMT team with document preparation and logistics.
• Manage the flow of information to and from senior leaders, ensuring timely action on priorities.
• Handle confidential matters with discretion and professionalism at all times.
• Comply with Homeless Oxfordshire’s policies and procedures
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted on a rolling basis.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Location: 2 days weekly in our London office
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Please note that this role will be closing on Wednesday 4 February 2026 at 9am.

A little bit about the role

Frontline has achieved significant growth and impact in our first 11 years, and we are now recruiting a director to lead on ensuring our culture, operational and financial infrastructure enable us to continue to grow and drive change for children and families.

With a ~£25m budget and ~150 employees we rely on robust systems, a clear strategy and an enabling culture to support people to do great work to achieve our mission. Reporting to the CEO, the director of culture and operations (DCO) will develop our annual priorities and strategy. They will lead on strengthening and further embedding our culture of freedom and responsibility by providing excellent operational leadership across Frontline. To effectively operate a culture of freedom and responsibility we need robust financial controls, excellent governance and strong relationships at our foundation – as DCO you will ensure these foundations are in place – and build on them.

We are an ambitious organisation – we work hard to create an inclusive culture which supports our hard-working teams through data, feedback and technology. As DOC you will lead on galvanising our leadership group to ensure they have the necessary resources, collective focus and communication channels across teams nationally. Frontline is in a strong position. We have a clear strategy, stable finances and strong internal processes so we look forward to welcoming our new director of culture and operations to help build on this, so we can have even greater impact.

Some key responsibilities include:

• People – Lead the people team to identify new and creative ways to further strengthen our culture of freedom and responsibility
• Finance – Manage the head of finance and compliance, supporting them and the finance team to deliver sound financial controls/clear reporting and manage an annual budget of £25m – ensuring financial capability and clear cross-team communication
• Governance – Work with the chair of FARC (and other subcommittees as relevant) to ensure they are taking a strategic view on key issues, providing appropriate challenge and timely decisions (e.g. in budget process).
• Management of external contracts and relationships – Manage the contract governance manager with responsibility for DfE/university contracts and regulatory approval, ensuring effective governance and compliance

Full list of role responsibilities can be found in the job pack.

A little bit about you

You should have strong leadership experience, the ability to balance multiple priorities under pressure, and a track record of shaping organisational culture. Experience in financial management, HR strategy, and operational leadership is essential, while familiarity with charity governance and regulatory compliance would be beneficial.

We’re looking for someone with exceptional communication skills, a collaborative mindset, and a practical approach to problem-solving. If you’re a values-driven leader eager to shape culture, strengthen operations, and support our mission, you’d be a great fit.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.

If you’re interested in finding out more, please email Elise Cronin, Executive Assistant (contact details are in the job pack) to arrange an informal conversation with the CEO.

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

With so many people now using AI to apply for jobs, it is common for applications to be repetitive and nearly identical. There are tell-tale signs when AI has been used, the writing has the same structure, the same tone and the same language. Using AI to clarify your thoughts and sharpen your answers is one thing, but we strongly discourage you from using a tool to generate the substance of your answers. We want your application to demonstrate your skills, as well as show us your thought process, how you respond to problems, what you have learned from different experiences and how you communicate in your own voice. Please be reassured – we are not expecting perfection.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Reports to: CEO, sits on Senior Management team with CEO and Head of Advice (HOA)

Responsible for: Finance officer and Executive Admin Assistant

Location: Hybrid (Remote based but with attendance required at key events and meetings in London).

Role Purpose
To lead on finance, governance and resources at SMT, providing senior insight on strategy and development. This role requires initiative, flexibility, a willingness to support colleagues across the organization, and strong organisational and communication skills,  including board reporting, leadership on finance reporting to the SMT and board with the ability to manage complex, detailed analysis. This role is well suited to someone aspiring to move into wider senior management; we place high value on ambition and a strong commitment to development within a high-performing organisation at Citizens Advice Lewisham.

Key Responsibilities
Finance Management: Manage income against expenditure with the CEO and HOA. Prepare management reports, budgets and forecasts, annual accounts and manage the audit and trustee annual report process. Provide strategic insight to the SMT on finance.

Governance and compliance: Manage the preparation of agendas, minutes, actions, board meetings, governance calendar and regulatory submissions, also ensuring that LSA obligations are met through scheduling review and approval by trustees on an annual basis.

Support systems Management: Oversee support to day-to-day operations, ensuring the team have the equipment and operating systems necessary to meet all obligations and objectives.

Management:  manage the Executive Assistant and Finance Officer.

Manage external contracts: Working with the CEO and HOA, ensure all contracts are fit for purpose and are good value for money and are delivering agreed outputs.

IT and phone systems: Manage the provision of IT services and our internal systems, building effective relationships with providers and ensuring continued and effective operations are available to the team.

SMT strategy: Providing strategic insight to the SMT on potential risks and opportunities for development across all areas of the role.

HR: Manage all HR functions including grievances, wellbeing, disciplinary, recruitment and onboarding. Working with the CEO to manage consultations with the union. Monitor and report to SMT and board on these areas.

Communication: Foster effective communication with colleagues and external stakeholders, ensuring clarity and collaboration and accountability.

Flexibility and Support: Demonstrate flexibility, ownership and collaboration to ensure smooth service delivery across the organisation.

Any other relevant administrative and support duties required to ensure the smooth running of the bureau.

Important Notice: Before you apply, please download and complete the application and diversity forms on our website. You will need to upload a completed application form and a diversity form to be considered for this role.

The Role: 
• This is a key role in the South West region Operation team which works with Site Managers and the Rainforest Project team based in Devon to support and deliver the management of the Trust’s temperate rainforest sites, principally in Dartmoor and South Devon.
• The work will include carrying out on-site inspections and surveys, organising and supervising a variety of contracts, overseeing the work of volunteers and communicating with the public.  The area has a lot of active harvesting, so a working knowledge of timber mensuration is desirable for the role.
• You will be responsible with planning, implementing, monitoring the financial management of budgeted woodland management programmes using contractors, agents and volunteers.
• The work will include carrying out on-site inspections and surveys, organising and supervising a variety of contracts, overseeing the work of volunteers and communicating with the public.  
• Actively monitor and review the woodland management plans including woodland Condition Assessments, PAWS assessments, compartment record/species checks and site surveys throughout the South West.
• You will be responsible for optimising the engagement opportunities for visitors, local community and volunteers across the key sites to support with events such as community tree planting.
• You will be responsible for developing relationships with internal and external stakeholders to maximise income and grant aid potential to support ongoing projects and programmes.
• This role is based in Devon and will require the successful candidate to travel around the South West region.

The Candidate: 
• Experience of land-based management in the forestry and conservation sector, managing and supervising contracts and contractors on site.
• Qualified to HND/degree level in forestry, land management or other related field would be desirable.
• Understanding of project management and the ability to coordinate multiple workstreams and ongoing contracts at one time and to budget. You’ll have a positive approach and be able to prioritise, manage your own time and meet targets to tight deadlines.
• Experience in carrying out on-site inspections and surveys, frequently conducting woodland condition assessments, PAWS assessments and record/species checks.
• You’ll have a collaborative approach, with the ability to work with multiple teams, building relationships with both internal and external stakeholders effectively. 
• Ability to engage with visitors, local communities and volunteer manage to support with events across the South West region sites.
• Knowledge of Health and Safety protocols, FSC and FISCA policies and procedures with the ability to supervise and manage adherence to these on a daily basis.
• Strong communication skills, both written and verbally being able to liaise with contractors, site managers and wider members of the team and support those around you.
• This role does require regular travel around the South West region. A full driving licence is required. A company car is provided with this role.

Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our employees, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.

Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values-Grow Together, Explore, Focus and Make it Count-are what matter most. We also keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows your experience and passion for the role.

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. We look forward to hearing from you and working together to make a positive impact on our planet.

First Stage Interviews will be held via Microsoft Teams.

Governance and Workspace Assistant

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Governance and Workspace Assistant 

UK-wide

£26,222 per annum (pro rata for part time)

Ref: 118REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Hybrid working with minimum 2 days a week expected at the nearest Charity Workspace

Contract: Perm

ABOUT THE ROLE

Team: Planning, Governance and Assurance Directorate

As the Governance and Workspace Assistant, you will provide proactive, high quality administrative support to the Board of Trustees,  Workspace Management and the compliance responsibilities of the Planning, Governance and Assurance Directorate.

What You’ll Be Doing

• Managing the annual Board meeting schedule, ensuring timely and efficient preparation, including organisation of pre-meetings.
• Coordinating in-person Board and online Committee meetings, including preparing and distributing papers and arranging logistics such as venues, travel, and accommodation.
• Responsible for accurately recording meeting minutes, capturing key discussions, decisions, and agreed actions.
• Support the maintenance of the charity’s governance records, including updating the Register of Interests and ensuring all Board and Committee action and decision logs are accurate and current.
• Providing administrative support for Workspace Management, including maintaining utilisation records and monitoring shared mailboxes.

This role is ideal for someone who enjoys variety in their day, takes pride in staying organised and conscientious, and thrives being part of a team that values their contribution. 

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Excellent administrative and organisational skills, supported by strong minute-taking abilities and solid IT literacy.
• Good communication skills with the ability to manage strong, collaborative relationships with senior colleagues.
• Proven experience in delivering proactive administrative support to a Board of Trustees within an organisation of similar scale.
• Understanding of charity governance principles and the roles and responsibilities of Executive Teams and Board of Trustees.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 08 February 2026   
• Interviews will be held via Microsoft Teams between the 19-20th February. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

Want to explore more roles?

You can find full details about all our current job openings at:

We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.

Adjustments are available throughout the application process.

Our Values

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together

Purpose of this role

At NEON, we know that you can’t separate the external work of the organisation from the internal work. They are so interlinked and interdependent that they both have to be given priority and resources if we want to achieve high impact. We see them as inseparable. 

So the purpose of this role is to support NEON achieving its mission by ensuring things are running smoothly:

• day-to-day through running some of our core systems and processes and being responsive to team needs

• in the long-term by helping to embed a progressive culture and working on operational projects

Key Responsibilities: 

1. Overseeing tech systems and hardware - website management, Mobilize, Nationbuilder, GDrive, Slack & other communication channels, laptops, mobiles, printers, and meeting tech & peripherals - and provide technical support to staff as well as collaborating with our external IT support providers;

2. Overseeing day to day running of the office, managing office supplies including first aid and ensuring accessibility as well as supporting hybrid working needs;

3. Supporting GDPR compliance - being the point of contact with our external advisor, supporting data champions in the hubs and managing GDPR changes; 

4. Working with the People & Ops Manager to run excellent people processes for the lifecycle of our staff from recruitment and induction to offboarding;

5. Participate in Operations projects, for example IT review & optimisation, GDPR review or programme support review;

6. Managing logistics for board & other meetings, team away days and retreats, other NEON events and other ad hoc team support, in particular for the EDs - booking meeting rooms, sorting out meeting tech or ordering food;

7. Monitor organisational accounts including generic email accounts and NEON networks;

8. Running delivery of an ops programme with the whole ops team - currently this is ops peer support network but with ambitions to expand to a formal programme;

9. Play an active part in the whole NEON team, contributing to organisation-wide plans.

Who you are:

1. You care about organisational culture and people and have some experience in this role that you want to build on. You are committed to improving conditions & processes for the benefit of your colleagues and the wider movement. 

2. You have experience dealing with people in different capacities, both internally and externally, on a day to day basis, and build strong working relationships.

3. You have the skills and drive to do day-to-day people & ops tasks listed above and want to do them as a regular part of your job. You see this as important work in itself, not just a stepping stone to other parts of NEON (though you are also keen to learn about all aspects of NEON’s work) This includes doing logistics (venue bookings, booking travel for 40+ people, organising catering etc), and “facilities” work like keeping our office running well and ensuring our team have the equipment they need to work well. 

4. You are experienced with using a range of IT and tech and are happy to learn new apps and new bits of hardware, so that you can get all of your IT tasks done well, and teach the team how to use things whether that’s updating our website, helping the team to use Slack as well as possible, or finding a new solution for hybrid working

5. Able to flex between longer term projects, regular cycle work and responsive requests - you are great at being self-motivated in order to push longer projects forward over weeks or months, as well as getting daily or weekly operational tasks done. But you can also shift your workload to turn things around on a day when it’s important.

6. You are proactive, well-organised and feel empowered to solve problems yourself when they come up (sometimes described as an “ownership mindset”), as well as balancing this with asking for help when you need it

7. Excellence is important to you and it shows in your work. Whatever you do, you do it to a high standard. To you, it doesn’t matter whether that’s making sure our office plants are all watered, or coordinating all of the logistics for one of our flagship programmes, it will be done excellently and to deadline

8. A great communicator and you know that good communication is really important to the type of work you do - you’ll be happy to use our internal comms systems (Slack, Google Suite, Asana) to keep everyone in the loop on your work, and you’ll do the same for participants on our programmes via email and phone

9. You’re willing to continuously learn and grow - you have growing levels of self-awareness and emotional intelligence, including around your own power and identity and how that means you relate to others. As a result, you’ll give and receive feedback from others well (or be willing to learn and change) and learn to give feedback well too)

10. Committed to NEON’s purpose of building the power strength of movements for social, economic and environmental justice, and to learning how to align your actions with the values of NEON: solidarity; generosity and respect and our commitment to anti-oppression

Please visit our website for more details & how to apply

This is an exciting opportunity to get experience with a large and growing charity with an engaged and fun team. You will be a key part of our mission to ​find a cure for all types of brain tumours.​

​Our Systems Manager is being seconded to an internal project for the next 6-9 months and so we are seeking an experienced IT professional to join our team for an interim basis for six months with the possibility of a three month extension.​​​​

In this role you will you lead a team of three people in supporting our staff team of 70 by providing reliable, effective and efficient IT systems and equipment. This include ​the monitoring and maintenance of our IT software and, with external support, our IT hardware. ​​

You will line manage the Database Assistant ​and Data Processing Assistant.

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​If you are excited to learn more about this position, please take a read through our recruitment pack provided in the advert.

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If you have the skills and ambition that we are looking for we welcome your application. ​ We are really looking forward to welcoming a new member to our team!​​​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. ​

Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​

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We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.