We currently have a fantastic opportunity for an innovative Shop Manager, who is looking to make their mark in a high profile store in Crawley. You will join us working 35 hours per week on a rota basis (to include weekends) and in return you will receive a competitive salary of up to £19,163.23 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.
 
Responsibilities of our Shop Manager:

As a Shop Manager you will combine commercial acumen with creativity, leading a team of employees and volunteers to deliver the highest standards of customer service and presentation in order to maximise income for cat welfare. This is an exciting opportunity to manage a successful store, market and promote the store within the community and build an exceptional team that are committed to raising funds to support cats and kittens in our care.

What we’re looking for in our Shop Manager:

• Previous retail and people management experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Strong knowledge of the issues relating to recruiting and retaining volunteers
• Experience of working to targets and KPIs within a retail environment is essential

What we can offer you:

• salary of up to £19,163.23 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.

Closing date: 10 October 2021

Virtual interview date: 19 October 2021

We currently have a fantastic opportunity for an innovative Shop Manager, who is looking to make their mark in a high profile store in Mumbles. You will join us working 35 hours per week on a rota basis (to include weekends) and in return you will receive a competitive salary of up to £19,163.23 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.
 
Responsibilities of our Shop Manager:

As a Shop Manager you will combine commercial acumen with creativity, leading a team of employees and volunteers to deliver the highest standards of customer service and presentation in order to maximise income for cat welfare. This is an exciting opportunity to manage a successful store, market and promote the store within the community and build an exceptional team that are committed to raising funds to support cats and kittens in our care.

What we’re looking for in our Shop Manager:

• Previous retail and people management experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Strong knowledge of the issues relating to recruiting and retaining volunteers
• Experience of working to targets and KPIs within a retail environment is essential

What we can offer you:

• salary of up to £19,163.23 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.

Closing date: 26 September 2021

Virtual interview date: 06 October 2021

Modern Art Oxford’s Finance Manager manages the day-to-day administration of the organisation's finances and is the lead for financial reporting.The Finance Manager works with the Head of Finance & Business Strategy to provide comprehensive financial support to the organisation including commercial operations.Working closely with all members of the team, the Finance Manager is responsible for maintaining all financial records and systems, communicating effectively at all levels and demonstrating excellent attention to detail and the highest professional standards.

Principal Responsibilities

• To oversee and carry out all financial, accounting and payroll processes for Modern Art Oxford and be a first point of contact for queries. 
• To work pro-actively alongside the Head of Finance & Business Strategy to produce monthly management accounts, budget-holder and other financial reports and to ensure that income and expenditure are managed within agreed budgets.
• To ensure that the financial affairs of the charity are managed effectively and that financial controls are adhered to at all times.
• To manage the Finance Assistant. 

Financial Accounting

• Oversee the operation of the Sage purchase ledger by the Finance Assistant, keep unpaid balances under review and obtain refunds of credits where appropriate. 
• Oversee the operation of the Sage sales ledger by the Finance Assistant, reviewing the preparation of invoices and ensuring VAT is applied where required, and chase overdue balances to maximise cashflow.
• Liaise with Retail Manager on cashiering and ticket reconciliations.
• Maintain the Sage nominal ledger, ensuring that both nominal and department codes are used correctly, setting up new codes and posting journals.
• Oversee the processing of monthly business credit card bills, ensuring expenditure is correctly allocated. 
• Manage and completely reconcile monthly the organisation's bank accounts, Sage bank control accounts and produce current account analysis for the review of Head of Finance & Business Strategy.
• Carry out financial housekeeping as necessary to ensure that the information on Sage is accurate and up-to-date.
• Keep the charity's fixed asset register up-to-date and prepare monthly depreciation journals.
• Manage the Contemporary Visual Arts Network South East (CVAN SE) accounts. 
• Support the Head of Finance & Business Strategy in preparing the annual statutory accounts, providing schedules, documentation and other information as requested in advance of the annual audit, and liaising directly with the auditors during the audit 
• Prepare and submit quarterly VAT returns, reviewing underlying data to ensure information sent to HMRC is accurate.
• Liaise with the Development department on Gift Aid claims and submit to HMRC. 
• Support the Head of Finance & Business Strategy in the preparation of the annual Museums and Galleries Exhibition Tax Relief claim.

Payroll

• Manage all aspects of monthly in-house Sage payroll including calculations and payments for staff on contracts and paid by timesheets, pensions, PAYE/NIC, other payroll deductions, Sage journals and reconciliations.
• Ensure that HMRC receive all monthly and annual submission and payments before deadlines. 
• Produce annual P60s for all employees and prepare P45 for outgoing employees.

Management & System Accounting

• Provide support to create and implement new and changes to existing financial systems, ensuring appropriate financial controls and looking for cost and resource savings. 
• Prepare the initial draft of the monthly management accounts and cashflow forecast for the Head of Finance & Business Strategy.
• Provide budget-holders with all information necessary for them to be able to effectively manage their budgets, including quarterly Sage transaction reports, responding to ad hoc queries and the appropriate level of business partnering to achieve reconciliation with budget-holders’ own budget monitoring sheets. 
• Provide support to the Head of Finance & Business Strategy in the preparation of the annual budget and quarterly re-forecasts.
• Create financial models and provide ad hoc financial reports for the Head of Finance & Business Strategy and budget-holders which improve decision-making.
• Support Development with grant applications and financial reports.
• Working with Retail/E-commerce/Art Sales/Hires/Events/Café Managers to produce financial/KPI reports for commercial activities, including weekly flash reports, and with budget-holders to produce capital/project/exhibition reports. 
• Support the Head of Finance & Business Strategy in managing the bank deposits of Modern Art Oxford's endowments and reserves.

General Duties

• Ensure that all financial systems are kept up-to-date including Sage 50.
• Maintain financial control procedures and ensure that these procedures are adhered to by all staff including till floats, signing authorities, expenses, etc.
• Contribute to the completion of statutory and public funding returns to the Charity Commission, Arts Council England, etc.
• Provide cover for the Finance Assistant and deputise for the Head of Finance & Business Strategy e.g. attendance at meetings as required.
• Fulfill other duties reasonably requested by the Head of Finance & Business Strategy. 
• Work closely with MAO team, providing financial information and assistance as required
• Very occasionally attend evening and weekend events. 

An exciting opportunity has arisen to join the SVP as the Mini-Vinnies Manager to work alongside the Director of Youth to agree Strategic development and operational management of the work the SVP does with 4-11 year olds, both in school and parish settings. The ideal candidate will have previous experience of working to motivate and inspire children. This role will involve working with Catholic schools and parishes, as well as other organisations involved in Catholic youth ministry. 

Working Hours = You will be contracted to 37.5 hours per week

Location = Brixton, with some flexibility for home working

Contract = Permanent

Salary = £30,459 per annum (plus London Weighting Allowance of £2,632.50)

Benefits Package = 33 days holiday (pro rata) per year inclusive of bank holidays increasing to 38 days with service, competitive pension scheme, birthday reward varying each year, enhanced maternity pay, buy/sell holiday schemes and lots more.

YOUR MAIN RESPONSIBILITIES:

• See Job Description

WHAT YOU NEED TO HAVE:

• See Person Specification

HOW TO APPLY:

If you feel you have the relevant skills and experience to fulfil this role successfully, please apply in the first instance with your CV. All suitable applicants will be sent a short application form to complete. 

Closing date for CV’s = 29th September 2021

Deadline for Application Packs = 10th October 2021

Interviews = 14th/15th October 2021

ABOUT THE SVP:

The St Vincent de Paul Society (or as it is often known - the SVP) is an international Christian voluntary organisation dedicated to tackling poverty and disadvantage by providing practical assistance to those in need. We feed the hungry, we support the homeless, we visit the lonely and we befriend the stranger.

We currently have an exciting opportunity for a creative Assistant Shop Manager who is looking to make their mark in a high profile store in Poole. You will join us on a part time, permanent basis, working 14 hours per week on a rota basis (to include some weekends), and in return you will receive a competitive salary of up to £6,940.07 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Assistant Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.

Responsibilities of our Assistant Shop Manager:

As an Assistant Shop Manager you will assist with managing all shop activities and together with the wider management team, achieve set targets and maximise financial contribution to the charity. You will help with overseeing and managing all shop activities including recruiting, training and managing an effective team of volunteers; being responsible for the day to day running of the shop on days when the Shop Manager is not present, ensuring it meets agreed income and expenditure targets for Cats Protection and taking responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures.

What we’re looking for in our Assistant Shop Manager:

• Previous retail experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Confidence working well on own initiative
• Experience of working in retail management is highly desirable, as is experience working in the charity retail sector

What we can offer you:

• salary of up to £6,940.07 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Assistant Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.

Closing date: 19.09.2021

Virtual interview date: 29.09.2021

We currently have an exciting opportunity for a creative Assistant Shop Manager who is looking to make their mark in a high profile store in Midsomer Norton. You will join us on a fixed term contract for up to 6 months, working 14 hours per week on a rota basis (to include some weekends), and in return you will receive a competitive salary of up to £6940.07 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Assistant Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.

Responsibilities of our Assistant Shop Manager:

As an Assistant Shop Manager you will assist with managing all shop activities and together with the wider management team, achieve set targets and maximise financial contribution to the charity. You will help with overseeing and managing all shop activities including recruiting, training and managing an effective team of volunteers; being responsible for the day to day running of the shop on days when the Shop Manager is not present, ensuring it meets agreed income and expenditure targets for Cats Protection and taking responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures.

What we’re looking for in our Assistant Shop Manager:

• Previous retail experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Confidence working well on own initiative
• Experience of working in retail management is highly desirable, as is experience working in the charity retail sector

What we can offer you:

• salary of up to £6,940.07 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Assistant Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.

Closing date: 20 September 2021

Virtual interview date: 28 September 2021

We currently have an exciting opportunity for a creative Assistant Shop Manager who is looking to make their mark in a high profile store in Acomb. You will join us on a part time, permanent basis, working 14 hours per week on a rota basis (to include some weekends), and in return you will receive a competitive salary of up to £6940.07per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Assistant Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.

Responsibilities of our Assistant Shop Manager:

As an Assistant Shop Manager you will assist with managing all shop activities and together with the wider management team, achieve set targets and maximise financial contribution to the charity. You will help with overseeing and managing all shop activities including recruiting, training and managing an effective team of volunteers; being responsible for the day to day running of the shop on days when the Shop Manager is not present, ensuring it meets agreed income and expenditure targets for Cats Protection and taking responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures.

What we’re looking for in our Assistant Shop Manager:

• Previous retail experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Confidence working well on own initiative
• Experience of working in retail management is highly desirable, as is experience working in the charity retail sector

What we can offer you:

• salary of up to £6,940.07 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Assistant Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.

Closing date: 18 September 2021

Virtual interview date: 30 September 2021

During an exciting time to join SolarAid, a position has arisen at SolarAid for an experienced Supporter Care and Admin Assistant reporting to the Supporter Experience Administrator. You will be responsible for the timely and accurate processing of donations, being a first point of contact to supporters and looking after those who engage with SolarAid's activities, as well as having office co-ordination responsibilities. It is a key time for SolarAid as we focus on new ways of engagng supporter and kick-start a new campaign in the Autumn.

Please send your up-to-date CV along with a covering letter or supporting statement telling us how your skills and experience match our requirements. Please also indicate the earliest you would be available to start the role.

The job of a Save the Children’s UK Community Shop Manager is busy and fun.

• Do you have a genuine interest in working with the general public?  
• Are you self-motivated with strong interpersonal skills?
• Are you passionate about delivering the best level of customer service?

• Are you motivated by our vision of creating a world where every child doesn’t just survive, but thrives, and can go on to change the world?

If the answers to these questions are yes, we would love to hear from you!

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children’s unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

Job Purpose

Reporting directly to the Regional Retail Manager, the Shop Manager is responsible for leading, inspiring and growing the shops volunteering team.

The Shop Manager will recruit, inspire, support and empower their own team of volunteers. You will utilise the volunteers’ knowledge of the local community and enthusiasm for fashion to identify the right product mix and pricing levels for the shop to maximise sales.

They will generate high quality stock and lead a program of events to engage the local community and create a ‘buzz’ around the shop.

The Shop Manager will also take ultimate responsibility for ensuring that the shop is managed in accordance with the organisation’s policies and procedures for health & safety, financial safeguards and the safeguarding of children.

The chosen candidate must enjoy the excitement of a retail environment but most importantly, love people and have the ability to lead, inspire and empower those around you. The ultimate purpose of the job is to make as much money as possible to save children’s lives

As a rights-based organisation, we are committed to anti-racism and actively opposed systemic oppression of any form. The role holder will also support our commitment to celebrate diversity, challenge inequality, and build an inclusive environment for every one of our employees so we can better represent the children we protect.

(Note: The role holder must be flexible and able to work weekends, bank holidays and additional hours when necessary)

Main Accountabilities

The Shop Manager will lead by example, being hands on when necessary. Key duties include:

Operations

• Being responsible for the management of the shop. Ensuring the organisation’s policies, procedures and safeguards are adhered to at all times

• Empowering volunteers to deliver and maintain exceptional retail standards (including visual merchandising, customer service, stock generation and management, range selection, edit and effective pricing) through on-going training and development

• Engaging with the local community to build the level of donations and gift aid

• Working with the volunteer team to optimise the shop opening times and ensuring that the necessary cover is maintained when the shop is open

• Ensuring that the building and shop equipment are appropriately maintained at all times. Reporting any issues to the property department

Finance

• Working with the volunteer team to reach agreed financial targets

• Actively promoting the shop. Engaging with the local community with the shop and Save the Children to bring energy and drive sales

People Management

• Leading, inspiring and developing the shop volunteering team

• Ensuring that the team feel valued, motivated, happy and supported. Ensuring they are united in a common goal to raise as much money as possible for Save the Children

Person Profile

Experience

• Experience of leading teams and achieving results from developing and supporting others

• Enthusiasm for retail and fashion

• Experience in a customer facing role

Abilities

• Ability to lead and inspire those around them

• Ability to drive sales and control costs

• Ability to communicate effectively with others

• Ability to be able to work weekends, Bank Holidays and additional hours when necessary

Aptitude

• A demonstrable commitment to the principles of diversity and inclusion and their practical application and integration in the work environment

• A confident approach to problem-solving and decision-making approach

• A commitment to Save the Children UK’s aims and core values of accountability, ambition, collaboration, creativity, and integrity

Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.

We are currently seeking an enthusiastic individual with a commitment to animal welfare to join us as a Rehoming and Welfare Assistant at our thriving St Helens site. You will join us on a zero hours basis, working over seven days per week to include some weekends. In return, as our Cat Care Assistant you will receive a competitive salary of up to £9.21 per hour plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. In 2020 27,000 cats were rehomed,15,000 of these through our hand-free homing service, and 1,900 more reunited with their owners. This success would not be possible without our dedicated team of employees and volunteers. Dealing with thousands of visitors each month, our centres are the face of Cats Protection and we pride ourselves on our employees providing the very best in animal welfare and customer service.

Responsibilities of our Rehoming and Welfare Assistant:

As a Rehoming and Welfare Assistant, you will work to meet Cats Protections’ aims and values by providing first class care for the cats in our centres. You will be responsible for cleaning the sleeping quarters, feeding cats and taking care of specific individual needs. You will respond to enquiries from the general public, advise and educate potential new owners in the care and welfare of their cats.

What we’re looking for in our Rehoming and Welfare Assistant:

• A full, manual driving license is essential
• An excellent communicator with strong organisational skills
• A strong, flexible team player
• Lots of energy teamed with a positive upbeat attitude
• Experience working with or handling cats is desirable

What we can offer you:

• salary of up to £9.21 per hour plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Rehoming and Welfare Assistant and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note applications that are received after the closing date may not be responded to.

Closing date: 21 September 2021

Virtual interview date: 28 September 2021

Assistant Shop Manager - Bury

£17,652 - £19,020 pro rata for part time

Full Time and Part Time Hours Considered

Bury Hospice is looking for a charismatic Assistant Manager to support our shop in Bury Town Centre. In this role you will manage the shop team to maximise sales and achieve budgeted profitability whilst promoting the work of Bury Hospice, deputising for the shop manager in their absence.

As an Assistant Manager, you will be keen to use your retail experience to maximise sales using effective visual merchandising techniques. You will be passionate about the work of the Hospice and will use your role to increase awareness of our fundraising activities with customers. Our shops depend on the local community, so you will be driven in this way and have a eagerness to continue our development of the community network.

Customer satisfaction and engagement is key to our success as a Hospice, in which your excellent customer service skills will be relied upon to provide a fantastic experience for customers and to resolve queries and complaints.

You will be a responsible individual, respectful of guidelines and procedures, such as those related to GDPR and cash handling. You will have an understanding of Gift Aid return and the associated HMRC guidelines, and you will aim to promote this with all shop transactions.

You will take ownership for shop-related administration, such as rotas, timesheets, and absence management, so IT skills are essential, along with your ability to be organised, accurate and timely. Volunteer shop assistants support us in our work so it would be beneficial to the role if you had experience of managing others.

This is a hands-on role, part-time and full-time hours are negotiable but will both involve a requirement to work weekends and a flexible approach in order to meet operational demands.

Should you be interested in this role we would love to hear from you via a CV and a covering letter detailing whether you would be interested in full or part-time hours.

We are looking to recruit a Divisional Support Manager to manage our pop up shops in the North West, developing and coaching the teams to increase income/profits. The post holder will be instrumental in the set up of any new pop up shops on the division in the future.

You will support the Retail division through the safe management of the shop closure program by taking responsibility for key actions within the program and allow focus to continue within the BAU business. Undertaking insurance inspections of closed sites and assisting with shop sales and the closing programme, when required.

This role will require travel across the North West, Liverpool and surrounding area of England and would suit someone who aspires to be an Area Sales Manager of the future.

About you

• Self-motivated and able to work independently with initiative.
• Ability to plan, organise and prioritise the work in line with deadlines.
• Able to understand and interpret financial information to manage shop performance outcomes.
• An excellent communicator with ability to build relationships, deliver messages and resolve problems that may arise.
• The ability to recognise stock potential to generate income and the importance of attractive presentation.
• Knowledge of health and safety as relates to the shop environment.
• Able to apply discretion and adhere to company confidentiality
• Strong working knowledge of Microsoft based IT programs including, Word, Excel, and Outlook or similar
• An entirely flexible approach to working hours and extensive travel demands including regular overnight stays and occasional weekend working.
• A full, current and clean driving license. A charity vehicle will be provided.

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

SPITALFIELDS CRYPT TRUST

JOB DESCRIPTION

Post Title:              Community Shop Assistant Manager

Responsible to:     Community Shop Manager

Purpose of Post:   The Shop Assistant Manager will assist the Shop Manager in leading the paid and volunteer                                team to maximise the shop’s financial contribution and to promote the SCT mission by                                        effective and entrepreneurial management and be responsible for the effective operation of                                  the shop(s).

Hours:                   35 hours per week

Location:               SCT Charity Shops (East London)

Role and Responsibilities:

Working alongside and reporting into the Shop Manager, together you will be responsible for the successful delivery of a profitable, customer focused shop. Deputising for the Shop Manager, you will ensure the smooth running of the shop during their absence; this will include the accurate processing of any financial transactions, the delivery of shop floor and stockroom management, and adherence with policies and procedures.
Our shops are supported by a dedicated team of volunteers - we couldn't run our shops without them. You will oversee your volunteers' induction, management and development, and will encourage your shop team to share any ideas that may contribute towards the success of the store.
Together, you'll create a shop that will uphold SCT’s image and reputation, and help us raise vital funds that will help people in recovery from addiction and homelessness.

• To assist the Shop Manager in ensuring the shop is well run at all times
• To assist the manger recruit, train, manage and retain a volunteer team working within SCT values
• To optimise sales across all departments and to achieve set targets
• To ensure the team consistently provide excellent customer service to both customers and donors
• To maintain successful retail processes and merchandising.
• To maintain effective stock management and processing and carry out shop administration
• To take necessary action to repair and maintain the premises and to take all reasonable steps to protect SCT property from theft, damage or fire.
• To train staff and volunteers in and ensure team adherence to all health and safety policy and procedures with the support of the Shop Manger
• To work within the culture of maintaining a positive working environment to ensure job satisfaction and efficiency.
• Prepared to move around area and work at different locations if necessary.
• Ability to work flexibly, including working weekends.
• To be flexible when tasks not covered by the job description have to be undertaken.

Person Specification

Skills and Knowledge

Essential
• Retail background
• People management skills
• Money management
• Good verbal and written communication skills
• Ability to work well as part of a team
• Good IT skills (including MS Office and email)
• Able to use own initiative
• Strong interpersonal skills

Desirable
• Visual merchandising/window dressing
• Shop administration, finance

Experience

Essential
• Commercial retail experience, preferably supervisory level
• Demonstrable and proven communication skills
• Demonstrable experience of working to targets

Desirable
• Experience of working with donated goods
• Experience of working with volunteers
• Experience of charity retail

Cultural Indicators

Delivering Results

Essential
• Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.
• Makes effective decisions.

Role Model / Leading by Example

Essential
• Is an inspiring role model for others, building trust and living our Vision / Mission and principles and delivering our services accordingly.

Continual Improvements

Essential
• Consistently seeks to improve how we do things to achieve and Embraces change and innovation.

Effective Communication
• Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them.

One Team
• Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.

Working hours: Full time (10-6pm Tuesday-Saturday term time & Monday - Friday in the holidays)

This role would suit someone who is passionate about working with children and parents to provide inclusive play opportunities for disabled and non-disabled children.

The role involves:

• Providing a high quality, holistic and seamless inclusive, play service which is delivered across all Oasisplay’s projects for disabled children and young people.
• Ensure that children are effectively supported and that the service is run safely and that all appropriate risk assessments are completed.
• Promote inclusion and disability awareness across the organisation and collaboratively working with other partners to provide support, advice and guidance to service users and their families.

DUTIES AND RESPONSIBILITIES

Users

1. Work directly with disabled, non disabled children and young people as required to develop and maintain an excellent understadning of the users and the services. (Support worker on Saturdays plus 2 after school sessions)
2. Liaise closely with users, parents, carers and the local authority regarding the user’s needs, aspirations and wellbeing and find opportunities for the user to access the services provided at Oasisplay.
3. Maintain a database of disabled users and disseminate to other staff as appropriate.
4. Manage referrals and assessment of potential users, liasing with social service teams as necessary.
5. Promote Oasis services to new users and their families.
6. Coordinate the monitoring and progress reporting of all short Breaks children.

External

1. Represent Oasis to the public, external stakeholders and interested parties as required.

Development

1. Keep up to date with and implement new legislation and ‘best practice’ recommendations.

Facilities

1. Support the maintenance of facilities.
2. Ensure that all travel arrangements for disabled users work efficiently.

Staff

1. Support the recruitment of new staff in collaboration with site managers.
2. Consult with senior staff over any changes to established ways of working and over any proposed new activities.
3. Maintain an overview of staffing on each site support site managers with staffing as necessary.
4. Maintain a Staff database and record of hours worked by the play work team.

Policies and Code of Practice

1. Maintain and disseminate Oasis’s agreed policies and Code of Practice, and propose any changes to these to the Director.
2. Administration and financial control
3. Ensure that the general administration and financial control of the Short Breaks service is run efficiently.
4. Record, track and report on 1:1 returns each month.
5. Liaise with parent/carers, local authorities, social workers or other relevant bodies to ensure that individual funding arrangements are clear and effectively administered.
6. Provide the Management Committee with regular reports in the agreed form.
7. With other senior staff, plan and manage special events both at the projects and off site.

Fundraising

1. Contribute towards fundraising activity when necessary and lead on initiatives that support inclusive play services at Oasis.

Please also refer to the person specification on the Oasisplay website and indicate how you meet the requirements of the role!