Assistant Shop Manager Hours Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION AND PERSON SPECIFICATION
As an eCommerce Assistant, you will play a vital role in our dynamic retail team, working closely with the eCommerce Manager to manage daily operations and support income growth. This will be achieved through the sale of a wide variety of donations from our high street shops on our online platforms, primarily eBay and other marketplaces.
Your core responsibilities will include processing high-quality stock, managing listings, providing excellent customer service, dispatching orders, and supporting a team of volunteers to ensure smooth and efficient operations. You will also collaborate with Shop Managers to communicate stock requirements and maintain a steady flow of donations. In addition, this role involves supporting the organisation and participation in events to drive sales and raise awareness, alongside collaborating with auction houses, where appropriate, to secure the best price for high-value items.
The ideal candidate will have demonstrable experience in online sales and, ideally, working knowledge of eBay and other online marketplaces. Strong communication skills, attention to detail, and a good level of written and spoken English are essential.
Responsible to
eCommerce Trading Manager.
Working hours and contract
Permanent, full-time (35 hours per week).
You will primarily work Monday to Friday, 9.30am to 5.00pm, with flexibility to work weekends as required by the needs of the business.
Salary
25k per annum.
Location
Based at our West Norwood Retail Office, SE27 9AA
Start date
As soon as possible.
Role Responsibilities:
· Support daily operations of online stores, focusing on efficiency, quality assurance, and achieving listing and sales targets.
· Create high-quality listings across various e-commerce channels with a focus on product condition, clear descriptions, and accurate details.
· Ensure daily listing targets set by your line manager are met consistently.
· Adhere to efficient processes for stock processing, listing optimisation, and order fulfilment, ensuring all steps meet company standards.
· Oversee the production of high-quality photographic assets for product listings and marketing activities.
· Control pricing strategies to maximise sales and profitability, supported by regular sales and performance analysis.
· Collaborate with auction houses, where appropriate, to secure the best price for high-value items, maximising the impact for our beneficiaries.
· Support the organisation and participation in events and pop-ups to drive sales and raise awareness of our mission.
· Work closely with Shop Managers and the Donations Hub team to source appropriate volumes of stock to meet listing targets. Provide training and development to win hearts and minds and ensure smooth stock supply.
· Maintain high standards of customer service across platforms by responding promptly to inquiries, feedback, and complaints, enhancing customer satisfaction and retention.
· Ensure volunteer and team expenses are accurately recorded and comply with relevant procedures.
· Follow correct procedures for processing retail Gift Aid to maximise its value for the charity.
· Support the training and management of volunteers, providing inductions, supervision, feedback, and ongoing support to create a positive and productive work environment.
· Collaborate with marketing and communications to implement effective online sales strategies and optimise the charity’s online presence.
· Research and monitor industry trends, sales data, and best practices in eCommerce, applying new learnings to improve performance
· Proactively assess personal development needs and seek out opportunities for growth within the eCommerce field.
· Ensure adherence to financial and security protocols for online sales and maintain operational functionality.
· Support the maintenance of equipment and ensure it is in good working order to support eCommerce operations.
· Help maintain a clean and organised working environment, ensuring both the physical workspace and digital records are well-managed.
· Ensure fulfilment processes are followed, including packaging items securely, checking that details match orders, meeting dispatch times, adhering to inventory procedures, and processing returns as per policy, to maintain a high standard of customer satisfaction.
· Coordinate with third-party logistics providers to ensure timely order dispatch and shipping.
· Identify areas for continuous improvement in fulfilment, customer service, and operational processes, suggesting and implementing solutions to increase efficiency and effectiveness.
· Help maintain a safe working environment for staff and volunteers, adhering to health and safety policies and assisting with necessary safety training.
Person specification:
Skills, knowledge & experience
Essential
- Experience with online marketplaces, particularly eBay and Depop, for listing and inventory management, and supporting sales and fulfilment.
- Ability to assist with sales analysis, understanding basic metrics to help improve performance.
- Basic photography skills for creating high-quality images of products for listings.
- Knowledge of popular brands and the ability to identify items that have potential value for resale.
- Research skills to gather information on items, brands, and trends to support listings and pricing decisions.
- Good communication skills, both verbal and written, with attention to detail.
- Commitment to delivering exceptional customer service, responding to inquiries and resolving issues efficiently.
- Understanding of eCommerce best practices, with a willingness to learn and apply new trends and technologies.
- Strong planning and organisational skills, with the ability to prioritise tasks effectively and meet deadlines.
- Basic problem-solving skills, with a logical and calm approach to operational challenges.
- GCSE grade C or equivalent in Mathematics and English or a similar qualification.
Personal Attributes
- Comfortable working in a small team, with a positive, “can-do” attitude.
- Highly organised, with the ability to prioritise tasks and maintain efficiency under pressure.
- Adaptable to changing circumstances, able to handle a fast-paced, evolving environment.
- Proactive and willing to take initiative, suggesting improvements to processes and operations.
- An understanding of and commitment to supporting blind and partially sighted people, aligning with the charity’s mission.
Desirable
- Experience working in charity retail or a similar sector.
- Basic knowledge of Gift Aid and its application within charity retail operations.
- Understanding of marketing principles as they relate to online sales and branding.
- Experience with planning and organising events or promotional activities for online sales.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Have you ever wanted to be involved in the setup of a new Children’s Residential home as an Assistant Manager?
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them, and we work together for change.
Have you ever wanted to make a difference to the lives of vulnerable Children and Young People? Our children’s home in Heaton Moor provides residential Care for Children and Young People with who Emotional Behavioural difficulties.
The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of children, young people, and adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.
You will be working in a caring home environment, nurturing, and supporting the young people we work with helping them to overcome the issues they are facing. You will work with the team and the Registered Manager to give the support that these Children and Young People deserve to help make life better for them.
We have a rewarding opportunity for an Assistant Manager to join and set up a new residential children’s home in North Manchester, this home is being opened in partnership with Manchester City Council.
You will help to create a caring home for 5 young people who have various Emotional Behaviour Difficulties. You will lead the team and mentor them in giving the support that these young people deserve to help make life better for them.
Location – Lower Broughton, North Manchester
Hours - 2 Vacancies
Salary - £30,986
Salary Enhancements - £96 for sleep-in shifts and a 25% uplift on the hourly rate for weekend shifts.
We also offer….
- Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
We also provide a caring, supportive environment for all our employees, with a strong emphasis on a good work / life balance, and this something you can’t put a value on
About the position….
- You will support the development of a style of leadership and organisational culture to ensure open and participatory management and practice, promoting the well-being of individuals and a positive image of residential care.
- Participate to establish an enabling culture, and effectively manage a home which enables children and young people to achieve optimal outcomes in a safe and secure environment
- To actively assist with the selection, recruitment and retention of staff to ensure a safe, nurturing and positive environment.
- Have responsibility for development and motivation of teams, individuals and self to enhance performance.
- Contribute to the management and monitoring of budgets to achieve efficient and effective use of resources and delivery of a high-quality home.
- You will work flexibly to undertake the full range of duties in a well-planned way that respects and values the Children and Young People as individuals.
What can you bring to the team….?
- An essential for this role is a QCF level 3 Health & Social Care (Children & young people) or equivalent.
- Significant residential care experience and supervisory experience.
- Ability to organise and manage the planning and implementation of new developments within time constraints.
- Knowledge of the National Care Standards.
- Good communication and interpersonal skills. You’ll be expected to liaise with other staff, parents/carers, and professionals.
- An ability to work on own initiative and as part of a team, taking the lead when required, maintaining & encouraging open and honest communication.
- A good standard of written English and IT skills would be essential, you will be writing reports and keep record of the Children and Young Peoples progress.
- Transporting children / young people to an activity or school is a requirement. A driving licence that has been held for 12 months would be desirable.
To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.
This service is regulated by Ofsted therefore all employees must be over the age of 22 years at the time of joining the service.
We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged.
We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.
Apply now!
In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.
We welcome applications from those with a right to work in the UK. We do not currently sponsor overseas staff.
We may remove this vacancy prior to the expiry date if a suitable candidate is found therefore early applications are encouraged.
Shortlisting will take place throughout the duration of the advert as we are seeking more than one individual.
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Please send your CV
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 63% of clients secure a job within a month.
The Smart Works service is delivered in London, Manchester, Stockport, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds. Over the past eleven years, Smart Works has helped over 40,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In April 2022, Smart Works launched a Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women a year. We are on track to achieve this by expanding the reach of our existing centres and opening new centres in areas of need including Bristol; set to open in early 2025.
About this role
We are recruting for two Stock Room Assistants, one based in our North London centre in Islington and one based in our South London centre in Croydon. Each role would be contracted for 20 hours per week on a 12 month fixed term contract.
As a Stock Room Assistant, you will be joining our Wardrobe team to assist in delivering a high quality service to every woman we help, and ensuring the best possible use of wardrobe donations.
You will work directly with the Smart Works Group Head of Wardrobe who has 20+ years of experience in visual merchandising, design, partnering with retailers, and wardrobe management. This role will suit anyone who is organised, practical, and has an appreciation of fashion or an interest in working in the charity sector.
The successful candidates will be involved in;
- Processing clothing donations received, including sorting, steaming, and hanging to ensure the dressing room and wardrobe are well stocked.
- Curating sale stock for office/centre pop ups, managing sale stock levels and keeping an up-to date inventory for all events.
- Overseeing visual merchandizing standards and presentation throughout the dressing areas.
- Managing the rota for the regular team of wardrobe volunteers, onboard and train new volunteers.
- Liaising monthly with regional centres to coordinate HQ stock support where possible.
- Supporting for our fundraising sales.
- Supporting with preparation of stock for all clothing sales, including pricing and organising.
How to Apply
Please head to our website to view the full job description and then please submit a CV and a cover letter by 5pm on Sunday 19th January. Your cover letter should detail the skills and experience you have and why you want to work for Smart Works. Your application should be addressed to Victoria Mullin, Head of Wardrobe.
An in person interview will take place in South London on 22nd January and in North London on 23rd January.
If you require any reasonable adjustments or alterations for the application and recruitment processes, please head to our website to find contact details.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.
The client requests no contact from agencies or media sales.
Job Title: Assistant Manager, Weybridge
Salary: £23,400 FTE, £18,720 pro-rata
Team: Retail
Hours: 30 hours
Location: Weybridge Shop
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Assistant Manager, Weybridge Shop to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count. It’s a great time to join Shooting Star Children’s Hospices as we are looking to expand our retail portfolio over the next few years.
About the role
Your key purpose will be in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures
About you
This role requires experience of working in retail and preferably of managing a team. You will have excellent customer service skills and be sales focussed and target driven. You will have cash handling and excellent administrative skills. You will also be willing and able to work flexibly across 7 days.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Please apply online or send a CV and covering letter outlining how your experience meets the criteria set out in the person specification.
Closing Date: Friday, 24th January
Interview Date: Wednesday, 29th January or Friday, 31 January
**To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.**
The client requests no contact from agencies or media sales.
Job Title: Events Assistant
Salary: £27,274.83
Team: Care Events
Hours: 37.5
Location: Shooting Star House
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Events Assistant to join our Family Support Team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
Our Care Events team provide an extensive programme of groups and events for the 750+ life-limited children, their families and bereaved families. There are themed family events, social groups for siblings of different ages, pamper days for mums, counselling groups, memorial days and many festive events such as ice-skating at Hampton Court. There are 3-4 events each week, making many opportunities for families to make memories together.
About the role
In this role you will co-ordinate the production of the events. You will lead the design of specific events and to be on team at several events, engaging with, supporting and welcoming families. Tasks include team prep meetings, shopping for resources, risk assessment, creating Eventbrite and webpages, inviting families, prepping, hosting the event and follow-up feedback. Events take place at our hospices and in the community across our catchment.
The Events Assistant is part of our Psychosocial Services and will hear about current families in need, including end-of-life children who may require a wish organised (such as their room decorated in a special theme, or a trip out to a favourite, magical place). The Events Assistant will help think about which events may be helpful to families referred.
The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. This includes providing opportunities for children and family members to meet others who have experienced this. Our events programme is key to this success.
About you
This role requires experience of working with children and families, and the passion to add sparkle to the lives of those we support. We are looking for someone who enjoys the buzz of a party, who is able to help create joyful memories for our families. The individual in this role needs to be organised, able to multi-task (planning multiple events at once) and good at working in a fast-paced environment. You should be someone sensitive to the needs of families, comfortable supporting families experiencing incredibly challenging times, willing to listen and care.
Once or twice a month the Events Assistant is asked to lead an event on a Saturday or Sunday.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
In addition, an enhanced disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer
To apply please complete our online application and send a statement outlining how your skills and experience meets the criteria set out in the person specification.
Closing Date: 29/1/25
Interview Date: tbc
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Services Assistant
£25,000 FTE per annum, plus 8% employer pension contribution
Part time, please state what hours and days you are available
January – July contract
Hybrid Working – a mixture of office (Godalming) and home working
Do you have a passion for engaging with customers or supporters? Are you dedicated to delivering a high level of customer service? Do you thrive on attention to detail?
As a leading campaigning and lobbying organisation, we actively combat the persecution of wild animals for 'sport' in the modern world. If that sounds like a cause you believe in, we want you to join our dynamic team at the League Against Cruel Sports.
This is more than just a job—it’s an opportunity to be part of a movement that drives meaningful change for wildlife in need. If you're ready to contribute your skills to a cause you care about, apply today!
What You’ll Do:
As our Supporter Services Assistant, you will play a pivotal role in developing the credible, compassionate image the League gives to supporters as well as delivering excellent customer service. Your responsibilities include:
- Responding to all supporter enquiries
- Providing inbound and outbound telephone services
- Keying in supporter details and actions onto our database
- Creating direct debits, taking credit card donations and processing supporter payments;
- Dealing with inbound and outbound post
Who You Are:
We need a forward-thinking and creative individual with a passion for animal welfare, who possesses:
- Experience in a customer or supporter services role
- Proven experience of working with Excel
- Excellent written and verbal communications skills
Why Join Us:
We understand the importance of a healthy work-life balance, with 28 days of annual leave (pro-rata), in addition to public holidays, we also enjoy flexible working arrangements, including options for compressed hours and remote work from day one. We offer a generous employer contribution of eight percent towards your pension scheme so you only have to contribute if you want to, and additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.
The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.
We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation.
Ready to make a real difference? Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis.
To apply, please submit your CV along with a covering letter stating what days and hours you are available.
Together, we can redefine what is acceptable and create a better world for animals.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Location: 267 Portobello Road, London, W11 1LR
Hours: 40, five days over a seven-day rota
About the role
We are recruiting for an Assistant Shop Manager to join a busy and creative team in Portobello Road. Portobello Road is one of our newest shops to open and will have an amazing range of high street and streetwear donations; processing, pricing and displaying a large volume of stock will be a big part of this role. The team will also develop a vibrant events programme, of craft workshops, art exhibitions, fashion collabs and more! We also work closely with local artists and universities. We’d love you to bring your own ideas, along with your experience of fashion, retail, and current trends, to this role. You will have opportunities to build your own skills and career progression through training and development – many of our shop managers were promoted internally.
You will join an exciting team and collaborate to build a group of volunteers from all walks of life, raising money to fund Crisis’ work ending homelessness. We are bold with a culture of continuous review and improvement, where we try new things, take risks, and sometimes fail. There will be numerous opportunities to improve our team’s effectiveness. Your voice will count!
We also work closely with local artists and universities. We’d love you to bring your own ideas, along with your experience of fashion, retail and current trends, to this role. You will have opportunities to build your own skills and career progression through training and development – many of our shop managers were promoted internally. Ensuring our recruitment practices are as equitable as possible is our number one priority so we are looking for someone who advocates for others and challenges injustice.
You will be primarily based in the Portobello Road shop, but you may be required to travel to other shops within London 1 & 2 on a short-term basis.
About you
To be successful in this role you will have retail experience at a supervisory level alongside a genuine interest in charity retail. You will be keen to build your people management skills including working with Crisis members. We are particularly interested in meeting candidates with an interest or background in visual merchandising, although this is not essential. You will be committed to Crisis’s values and mission to end homelessness.
You may have experience in: assistant shop manager, assistant store manager, shop supervisor, store supervisor, charity shop manager, retail manager, charity retail
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 2 February 2025 at 23:59
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
- A smart, kind, gentle 11 year old girl who lives at home with her mum and cat.
- Currently not accessing a school but has a team of supporters supporting an Education Other Than School Package.
- School and education have been very tricky in the past and so it’s important to build up confidence and wellbeing and take time to recover and make connections.
- This person loves Taylor Swift, Melaine Martinez and K-Pop. Animals are very important to this person, especially their cat and dogs are a favourite too!
- This person is very skilled at video editing and technology.
- Current activities which are enjoyable are; shopping, crafts, lots of play, listening to music, gaming, making/watching videos, skateboarding and spending time with animals.
- This person is autistic and has ADHD. She has a positive self-identify around these diagnoses and celebrates being neurodivergent and being part of the neurodivergent community.
- This person has additional anxiety disorders that make her distressed by demands or feeling forced to do things, and this anxiety can lead to her not being able to communicate when she wants and needs to.
- You have experience of supporting therapy programmes (as an assistant or other relevant role).
- You have experience of Continuing Professional Development.
- You have experience of working in specialist education.
- You have the ability to relate well to parents and carers.
- You are funny, energetic and have similar interests to this person.
- You like to be active and keep fit as a lot of the activities we do include running, jumping and climbing.
- You are understanding and accepting of people’s difference.
- You have patience and understanding when engagement is not possible.
- You are open to approaching things differently and taking the lead of the person.
- You are patient when it comes to building a connection, taking things slowly and learning from others in the team. This may take some time and that’s ok.
- You have Internet access skills and basic knowledge of Microsoft office applications such as Word, PowerPoint and Excel.
- You can drive and have access to a vehicle so lots of activities can be accessed.
- You have experiences and training relevant to work with neurodivergent children who experience anxieties.
- You are good with technology including video editing, gaming and digital art.
Benefits
- Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Cycle to work scheme
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
"
Please send your CV
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SCT currently have two vacancies in our retail division:
- Assistant Shop Manager - Chrisp Street Market Shop
- 4 days - 28 hours per week
- £19,466.00 (£24,333.00 FTE)
- Shop Supervisor - Aldgate East Shop
- 5 days - 35 hours per week
- £23,993.00
Assistant Shop Manager
Overview
Aim and influence
- Assist the manager to achieve weekly/monthly/annual sales and profit targets for each shop.
- To assist in managing the day to day running of the shop staff and volunteers with the aim of maximising sales and controlling shop expenses to support SCT’s mission.
- Work within SCT values.
Other key details
- A 4 day fully flexible working pattern, including weekends and bank holidays.
- Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.
- Must work in other shops within London if occasionally required.
- Attend and undertake any relevant training workshops, events or meetings as required.
- A satisfactory Basic Disclosure from the Disclosure Baring Service is required for this role.
Your enthusiasm and dedication will see you:
- Have excellent communication and customer skills, be solutions focused with friendly positive can do attitude.
- Be responsible for our dedicated volunteer teams, customer service and oversee daily retail operations in the absence of the shop manager.
- Recruit, train and support volunteers, helping them to achieve their goals and potential to support the aims of the shop.
- Interact with your local community to support engagement through volunteering, donation and fundraising opportunities.
- Be a self-motivated team player, who is enthusiastic and passionate about the cause of the charity.
- Have the ability to accept and process donations in a timely manner, modelling Gift Aid prompts.
- Ensure stock quality and pricing aligns with the expected standards.
What we need from you:
- Retail experience.
- An interest in preloved, vintage and second-hand fashion.
- Have excellent communication, interpersonal skills and customer service skills.
- Having experience of working with volunteers would be an advantage.
- Strong administration, computer skills – MS Office and POS.
Shop Supervisor
Overview
Aim and influence
- Assist the manager and assistant manager to achieve weekly/monthly/annual sales and profit targets for each shop.
- To maintain high standards on the shop floor, supporting volunteers and providing excellent customer service.
- Work within SCT values.
Other key details
- 5 days a week, including weekends and bank holidays.
- Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.
- Must work in other shops within London if occasionally required.
- Attend and undertake any relevant training workshops, events or meetings as required.
- A satisfactory Basic Disclosure from the Disclosure Baring Service is required for this role.
Your enthusiasm and dedication will see you:
- Have excellent communication and customer skills, be solutions focused with friendly positive can do attitude.
- Ensuring excellent customer service.
- Work with volunteers, helping them to achieve their goals and potential to support the aims of the shop.
- Interact with your local community to support engagement through volunteering, donation and fundraising opportunities.
- Be a self-motivated team player, who is enthusiastic and passionate about the cause of the charity.
- Have the ability to accept and process donations in a timely manner, modelling Gift Aid prompts.
- Ensure stock quality and pricing aligns with the expected standards.
What we need from you:
- Retail experience.
- An interest in preloved, vintage and second-hand fashion.
- Have excellent communication, interpersonal skills and customer service skills.
- Having experience of working with volunteers would be an advantage.
- Strong administration, computer skills – MS Office and POS.
What we can offer you:
Working with SCT offers numerous benefits. Employees find deep personal fulfilment and purpose by working to support the most vulnerable in society. Our teams as passionate and supportive, fostering a strong sense of community among like-minded individuals. With opportunities for professional growth, SCT offers training to support your role and personal development:
- Training and development opportunities.
- BUPA cash back plan.
- BUPA Employee Assistance Program with access to counselling.
- Cycle to work scheme / interest free travel loans for season ticket holders.
- A busy, challenging and rewarding role with consistent support and an opportunity to continue to learn.
How you can apply today
Applications for this role may be reviewed as they are received so we encourage you to apply as soon as possible!
All applicants must posses the legal right to work in the UK.
The client requests no contact from agencies or media sales.
Part time 28 hours per week over 7 days to include Sundays
£23,436.25 FTE - £17,735.54 pro rata with annual progression up to £23,696.84 FTE - £17,932.74 pro rata
*Location - Herne Bay (new shop opening)*
We offer many enhanced benefits including; 28 days holiday a year pro rata - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our new Herne Bay shop.
Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service, come and join us from the beginning in opening our new Herne bay shop!
We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?
You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.
It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The closing date for applications is midnight on Monday 10th February 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Monday 27th January.
Interviews will be held on a date to be confirmed.
The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.
IN2
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK has an exciting opportunity to join their fantastic team in Hull!
With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.
As Assistant Manager in our Hull store (St Andrews Retail Park), you will support our Store Manager in all aspects of the business, helping to guide and support our valued team of Shop Assistants and volunteers while ensuring customers are provided with an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If this sounds like the role for you, we would love to hear from you!
Your skills, your goals, your chance to make a difference!
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- The ability to work collaboratively and consultatively with the Shop Manager
- Ability to lift and carry bags of stock up to 10kg's.
- Be able to lead a team of volunteers and staff
- Ability to delegate and coach staff
- Excellent customer services skills
- The ability to manage time under conflicting priorities
- IT literacy and numeracy skills
Ideally you will also have:
- The ability to understand and establish successful retail processes
- Ability to understand basic financial reports
- Experience in a customer facing role
What we offer in return:
- A 28 hour working week
- 25 days holiday (pro-rata) + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
The client requests no contact from agencies or media sales.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them, and we work together for change.
Whether that’s helping people to live independently, or creating spaces to learn, work and play, you’ll be making sure adults with disabilities or complex health needs have a chance to thrive, right in the heart of their local communities.
We have a rewarding opportunity for an Assistant Manager to join the newly opened Early Intervention and Outreach Service, this service covers the whole of City of Manchester Local Authority Area, with a base in Wythenshawe, South Manchester.
The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.
You will be working in the family and educational setting managing the wider team under the leadership of the Registered Manager, supporting the young people and the family unit with the use of Positive Behavioural Support (PBS) Techniques. This ground-breaking new service will be using PBS techniques to manage the behaviour of the young people that we support, giving the family the best skills and support to manage this.
The purpose of an Assistant Manager is to deputise in the Registered Manager’s absence, taking responsibility for the management of the service, including the staff team, and the welfare of the children and young people. You will share responsibility for ensuring that all practices are developed and performed within organisational policies and procedures and the legislative framework.
Location – Working across the City of Manchester Local Authority Area
Based in Wythenshawe, South Manchester
Starting salary - £32,846.00 per annum with biennial increments
£96.00 for sleep-in shifts
25% uplift on hourly rate for weekend shifts.
About the position….
- You will support the development of a style of leadership and organisational culture to ensure open and participatory management and practice, promoting the well-being of individuals and a positive image of residential care.
- Participate to establish an enabling culture, and effectively manage a home which enables children and young people to achieve optimal outcomes in a safe and secure environment
- To actively assist with the selection, recruitment and retention of staff to ensure a safe, nurturing and positive environment.
- Have responsibility for development and motivation of teams, individuals and self to enhance performance.
- Contribute to the management and monitoring of budgets to achieve efficient and effective use of resources and delivery of a high-quality home.
- You will work flexibly to undertake the full range of duties in a well-planned way that respects and values the Children and Young People as individuals.
What can you bring to the team….?
An essential for this role is a QCF level 4 Leadership & Management in care and QCF level 3 Health & Social Care (Children & young people).
- Significant residential care experience and supervisory experience. This service is a dual registered CQC and Ofsted service and we need people with an Ofsted qualified residential background.
- Ability to organise and manage the planning and implementation of new developments within time constraints.
- Knowledge of the National Care Standards.
- Good communication and interpersonal skills. You’ll be expected to liaise with other staff, parents/carers, and professionals.
- An ability to work on own initiative and as part of a team, taking the lead when required, maintaining & encouraging open and honest communication.
- A good standard of written English and IT skills would be essential, you will be writing reports and keep record of the Children and Young Peoples progress.
- Transporting children / young people to an activity or school is a requirement. A driving licence that has been held for 12 months would be desirable.
Benefits include:
- Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit, an initial contribution of 4% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.
If this sounds like the place for you, and you think you have the relevant skills and experience we are looking for, apply now. If you have any questions relating to the role, please get in touch at [email protected]. We would love to hear from you!
This service is regulated by Ofsted therefore all employees must be over the age of 22 years at the time of joining the service.
We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged.
We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.
We are a Real Living Wage employer.
Together Trust has committed to paying all staff a significantly higher salaries than the government minimum wage. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.
In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way, please talk to the Recruitment or HR shared service teams and we will do what we can to support you
"
Please send your CV
Salary: £24,570.00 per annum, pro-rated plus £5023.71 London Weighting per annum, pro-rated
Location: Kentish Town pop-up shop
Contract: Fixed term contract until June 2025
Hours: Part time - 22.5 per week
Closing date: Monday the 27th of January at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Kentish Town pop-up shop location. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people.
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
• We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent.
We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
37 hours per week, over 7 days, will include Saturdays and/or Sundays
£25,253.25 per annum
Location: Unit 9 & 11 St Wilfred's Square, Calverton, Nottinghamshire, NG14 6FP
We offer many enhanced benefits including:
-28 days holiday a year, plus Bank Holidays
-Stakeholder pension scheme with matching contributions up to 8%
-Free confidential counselling service: available to all staff and volunteers
-Opportunity for all managers to join our Bespoke Management Development Programme - Compass
Full details about our benefits can be found on our website.
Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2024?
We are looking for a Shop Manager to lead our team in the Calverton shop. You will be working in a creative environment, working with donated goods to maximise sales and net contribution. Retail experience will be an advantage, as will on-line sales experience.
You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
As a Shop Manager you will manage an Assistant Shop Manager along with a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.
If you have what it takes to work hard but have some fun along the way then this is the place for you.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
The closing date for applications is at midnight on Tuesday 28th January 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Tuesday 14th January.
Interviews will be held on a date to be confirmed.
IN2
Salary: £24,570.00 per annum pro-rated, plus £5023.71 London Weighting pro-rated
Location: Little Venice – Maida Vale, Shelter shop
Contract: Permanent
Hours: Part time, 22.5 hours per week
Closing date: Tuesday the 21st of January at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Maida Vale shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.