Bame service coordinator jobs
Our Greenwich Counselling Service, including our culturally specific African/African-Caribbean service, has been offering free counselling to Greenwich borough residents for more than 40 years. It has grown organically from telephone counselling and crisis intervention to longer term and culturally-specific counselling and relationship work. Counselling sessions are delivered by our dedicated and highly professional volunteer counsellors, as well as a small team of counselling coordinators. We consider accessibility, responsiveness, and a client-centred approach to be the key strengths of our service.
We are currently seeking an African/African-Caribbean Counselling Service Coordinator who will work directly with clients as well as managing and supervising the team of volunteer counsellors. You will work closely with the Clinical Leads and other members of the clinical team.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Wednesday 29th October (11:59pm)
Likely interview date: Wednesday 12th November
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Croydon BME Forum, in partnership with Macmillan Cancer Support, is tackling ethnic inequalities in health and social care through this “Can You C Me Project”. The Macmillan Team offers personalised support, information, and referrals for individuals affected by cancer, including families and carers, across six South West London boroughs: Croydon, Merton, Kingston, Wandsworth, and Richmond. Working within a team of three, you will be responsible for two boroughs, Croydon and Merton while supporting colleagues as needed.
As a Project Coordinator for the Can You C Me project, you will play a key role in engaging BME communities to enhance cancer awareness and support. Reporting to the Programme Manager, you will lead outreach initiatives, community engagement, and the organisation of project activities across Southwest London. Each coordinator is assigned a specific set of boroughs, collaborating closely with community organisations, faith groups, healthcare providers, and individuals affected by cancer.
Key Responsibilities
· Engage and build relationships with local communities, faith groups, and voluntary organisations to raise cancer awareness and improve support networks.
· Organise and deliver cancer awareness events, workshops, and outreach sessions tailored to community needs.
· Facilitate steering groups with professionals and individuals with lived experience to shape service delivery.
· Plan and coordinate two cancer conferences per year, ensuring they raise awareness, amplify voices, and drive meaningful change.
· Conduct focus groups within designated boroughs to capture insights from the community and ensure services reflect their needs.
· Collect and analyse feedback from service users to inform and enhance project delivery.
· Provide signposting, referrals, and follow-ups to ensure individuals access local voluntary, community, and statutory support services.
· Collaborate with professionals to improve cultural competency in cancer care by delivering upskilling sessions and developing culturally appropriate resources.
· Empower service users by providing accessible information and supporting them in assessing their abilities, setting goals, and making informed decisions about their care.
· Engage with BME communities to identify and address barriers to support and disparities in healthcare access.
· Assist with social media, publicity, and project promotion to enhance engagement and awareness.
· Maintain project records, contribute to quarterly and annual reports, and ensure smooth service delivery.
· Provide compassionate, respectful, and culturally sensitive support to service users, carers, and families.
· Regularly travel across at least two boroughs to deliver support and collaborate with partners.
A - Application form
I – Interview
C – Certificate (original evidence)
Essential Skills & Experience
Assessed
1. Experience in community engagement, outreach or health promotion A/I
2. Strong understanding of health inequalities, particularly within BME communities A/I
3. Experience using a person-centred approach to empower service users in making informed choices A/I
4. Experience working in cancer services, supporting individuals living with and beyond cancer as well as their families, and carers A/I
5. Proven ability to build relationships with primary care, adult social care professionals, and the voluntary sector A/I
6. Experience in organising and facilitating focus groups, steering groups, training sessions, and upskilling workshops A/I
7. Ability to collect, record, and analyse service user data and feedback to inform service improvements A/I
8. Passion for improving health equity and raising cancer awareness A/I
9. Experience working with volunteers and small community groups A/I
10. Experience in content creation and social media engagement for awareness and outreach A/I
11. Holds a valid UK driving license and can commute to various service locations across the borough A/I
Knowledge
1. Understand Personalised Care and cancer support services across Primary, Secondary Care, and voluntary sectors A/I
2. Knowledge of self-care support and the skills required to assist individuals in managing their health A/I
3. Awareness of confidentiality principles when handling service user information A/I
4. Familiarity with cancer pathways, Macmillan Cancer Support, and tools like Electronic Holistic Needs Assessment (EHNA) (desirable) A/I
5. Knowledge of local healthcare structures and community services in Croydon and Merton A/I
6. Engage compassionately with communities hesitant to access healthcare A/I
7. Understand safeguarding principles as they apply to children and vulnerable adults A/I
Aptitudes, skills and competencies
1. Proficiency in Microsoft Office, including Excel and Outlook, and experience using online monitoring systems such as Views A/I
2. Strong interpersonal skills, with the ability to actively listen, motivate, support, and advocate for service users A/I
3. Ability to develop effective relationships with a wide range of customers, organisations, and partners A/I
4. Proactive, dynamic, and able to use initiative to solve problems and drive improvements A/I
5. Strong organisational, planning, and time management skills A/I
6. Ability to accurately collect, monitor, and analyse data, producing KPIs and evaluation reports A/I
7. Self-motivated and able to work independently, meeting deadlines and targets A/I
8. Ability to identify and assess risk when working with individuals
Personal qualities
1. Demonstrates personal accountability, emotional resilience, and the ability to work under pressure I
2. Committed to working in cancer services and improving patient experiences A/I
3. Values equality and diversity, with a strong understanding of its relevance to service delivery A/I
Croydon BME Forum is the umbrella organisation for Croydon’s Black and Minority Ethnic voluntary and community sector
The client requests no contact from agencies or media sales.
The main goal of this project is to get more people volunteering in local health services and community groups across West Essex and to make sure those volunteer roles stick around. This is a great chance to build on the huge community spirit and increase in health and care volunteering we saw during the pandemic.
What You'll Do:
- You'll help coordinate and run the project day-to-day in West Essex, working with the voluntary sector and NHS voluntary services.
- You'll be a key person who talks to and connects with different groups in the community, especially those who haven't volunteered much before.
- Your work will focus on supporting and growing the number of volunteers.
Who We're Looking For:
- Someone with experience in managing projects or working with the public (this could be in health, social care, or with charities/community groups).
- Someone who is good at engaging with a diverse range of people.
About the Team:
This role is part of a larger Volunteering for Health team that works across the wider area (Herts & West Essex). You will be supported by a Programme Lead and work alongside other Programme Coordinators based in different towns like Hertford, Hatfield, and Watford.
This programme is funded by the NHS until June 2027.
Near You Coordinator (East Riding)
Remote working in East Riding of Yorkshire
£14,976 pa plus excellent benefits (FTE £24,960)
21 hours per week
Permanent
As a Coordinator, you will focus and lead on developing and delivering our community service across the East Riding of Yorkshire through drop-ins offering:
- practical hearing aid support
- information on hearing loss and tinnitus
- hearing checks
You will be responsible for co-ordinating the RNID Near You drop-in services and manage a team of volunteers to deliver the service across the region of East Riding.
You will:
- Coordinate our volunteering team to deliver a high level of service at our RNID Near You drop-in sessions.
- Help recruit volunteers across the East Riding of Yorkshire to strengthen existing sessions.
- Work with NHS audiology to induct and train our volunteers to high standards.
- Promote our sessions to ensure maximum engagement from local hearing-aid users.
- Ensure all paperwork is processed correctly and reports to stakeholders are timely completed.
You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals, and service users. You have experience managing your own workload and are able to work flexibly when required. You can motivate volunteers to assist clients with hearing aids sensitively, to give clear guidance and take into account individual wishes and health needs.
You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Teams, Outlook, Excel, and Word. You will be able to recruit, train and manage a team of volunteers and deliver an excellent service across East Riding of Yorkshire. While home based, regular travel to venues where we provide drop-in sessions will be required.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 20 October 2025.
Interviews: w/c 27 October 2025.
Supporting people who are deaf, have hearing loss or tinnitus
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re seeking to recruit to two maternity cover posts at City of Sanctuary Sheffield – a ‘Welcoming Spaces Manager – Maternity Cover’ and ‘Volunteer Coordinator – Maternity Cover’ (covered in separate job adverts). We welcome applications from individuals for one or both of the roles and are prepared to offer flexible working hours for the right candidate(s).
Please state in your application which post you would like to be considered for or whether you would like to be considered for both posts. If you would like to be considered for both posts please only apply for one post but state in your application that you would like to be considered for both.
Post 1 – Welcoming Spaces Manager – Maternity Cover
See other Job Advert
Post 2 – Volunteer Coordinator – Maternity Cover
In this post you will have the opportunity to develop and manage the City of Sanctuary Sheffield volunteer team. You will be a vital part of the running of City of Sanctuary Sheffield - ensuring that the volunteer team is inclusive, cohesive and well trained and that it supports all the incredible work that City of Sanctuary Sheffield do. Crucially, you will ensure that people seeking sanctuary remain at the heart of the volunteer team. This role is a maternity cover for the current post holder.
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Reports to: Director
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Responsible for: Volunteer Administrator; Team of volunteers.
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Period of Contract: This is a temporary contract covering maternity leave for a duration of 9 months with the possibility of a 3 month extension
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Hours of work: Part time – 0.4 FTE (14 hours a week)
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Pay Band: Band B
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Pay: £14,165 (0.4 FTE); (£35,412 - 1.0 FTE)
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Pension: 8%
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Based: Sheffield City Centre
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Holiday: 10.4 days per year, plus public holidays and time between Christmas and New Year
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To Apply
To apply, please write a covering letter (no more than 2 pages long). In this letter:
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Say why you are applying for the job.
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Tell us how you meet the job requirements detailed in the person specification that we are considering at the application stage. Give practical examples of what you have done that meets each requirement.
If applying for both roles please write one cover letter that speaks to the job requirements of both roles, many of which overlap.
In addition, please include the following:
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A brief summary of the work and volunteering you have done or a short CV.
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Name, phone number and email addresses of two references, at least one of whom can comment on recent work or volunteer experience.
A free preparation session will be run by the New Beginnings team at Voluntary Action Sheffield. This will be open to anyone applying for the role to learn a bit more about the job and get support with their application. This session will be at 4pm on Tuesday 14th October at The Sanctuary, Chapel Walk, S1 2PD.
Closing date for applications is 5pm on Sunday 2nd November
The client requests no contact from agencies or media sales.
This is a rare and exciting opportunity to join our sector-leading UK Voice and Influence Team, and work very closely with our brilliant SEEN Programme, as well as our Children's Services across the UK.
Please note: this role carries a genuine occupational requirement that the postholder is from Black or Minoritised Ethnic (or ‘BAME', ‘Global Majority' or ‘African, Asian, Caribbean or Mixed heritage') community. We will confirm this prior to finalising our shortlist for interview.
The context:
Listening and responding to the voices and experiences of young people across the UK is a foundation of our three-year strategy – and in particular the voices of Black or Minoritised Ethnic young people, who are often less-heard.
Our vision is to build and support an engaged, diverse network (B-Amplified) of young people (aged 11-25) from across the UK who represent a broad range of identities and lived experiences, and who can speak out and work alongside Barnardo's in pursuit of our core purpose: Changing Childhoods, Changing Lives.
To help us do this, we are strengthening our B-Amplified Network and introducing new opportunities for young people to engage in our work, including through our new Lived Experience Ambassadors offer and an annual Youth Summit.
The challenge this role will help us address:
Black or Minoritised Ethnic children and young people are less visible and represented across Barnardo's work – in our Children's Services, and in our UK voice and influence work. This role will help us:
- Address ongoing feedback about the need for greater representation of Black or Minoritised Ethnic young people within B-Amplified, while also strengthening engagement from children's services to support pathways for a longer-term, stronger charity-wide approach to inclusive engagement.
- Identify and understand barriers within children's services that prevent meaningful engagement with Black or Minoritised Ethnic young people. This will help inform V&I, SEEN, and the wider organisation's approach to anti-racist practice, and excellent and inclusive voice and influence work.
Specifically, this role will:
- Lead on the recruitment, coordination and support of young people signed up as B-Amplified Network members – the role will be the dedicated member of staff to onboard, sustain engagement, and successfully support young people to transition and exit to other opportunities.
- Support the SEEN Ambassadors, and coordinate their engagement in the wider B-Amplified Network offer – bringing them more coherently into the wider voice and influence programme of work, and ensure there is a consistent approach to monitoring, evaluation, recording and reporting for this group of young people.
In year 1 of this role, we expect the focus to be on the anti-racism strand to excellent and inclusive services and, by extension, the increased engagement of Black or Minoritised Ethnic children and young people – locally, in services, and nationally, in national opportunities. As part of its ‘business as usual', this role will:
- Provide ‘hands-on' sessional and pastoral support for young people participating in the B-Amplified Network and those who are SEEN Ambassadors.
- Coordinate and support a programme of personal and skills development sessions for young people participating in the B-Amplified Network and those who are SEEN Ambassadors – such as training, webinars and similar – to ‘get them ready' to have a voice and influence in decision-making.
- Forge improved links between the B-Amplified Network and SEEN Ambassadors, to ensure clarity of role/s, engagement and our ‘menu' of opportunities.
For this role, we're looking for someone who brings: [shortlisting criteria]
- At least five years' experience in a role working directly with children and/or young people in a health, social care, education or youth work setting.
- Experience of designing, delivering and evaluating strategic voice and influence activities with young people – including through remote or virtual working.
- Knowledge and understanding of the practical application of anti-racist principles, practice and ways of working.
- Experience of working across complex structures, hierarchies and partnerships, with experience of working with a range of stakeholders at different levels and reporting through matrix arrangements.
- Ability to plan, deliver and evaluate projects, collaboratively and effectively.
- Excellent collaboration, networking and partnership-working skills.
Specific circumstances of this role:
The right candidate will:
- Be from a Black or Minoritised Ethnic (or ‘BAME', ‘Global Majority' or ‘African, Asian, Caribbean or Mixed heritage') community - this is a genuine occupational requirement.
- Live close to a national rail station and/or airport – as regular travel across the UK will be required, including overnight visits (1-2 times per month).
- Be able to work flexibly to accommodate direct work with young people outside of 'normal' hour (i.e. evenings and weekends).
Important to note:
We recognise the inherent power dynamics at play, and that the occupational requirement does not imply that the responsibility to ‘solve' the issue of diversity rests solely with a minoritised individual (or team). Instead, this role forms part of a wider, intentional commitment across the organisation to embed anti-racist and inclusive practice at every level and is why we have proposed a matrix management approach - to ensure the role is not siloed, but meaningfully supported and connected across teams.
A key focus will be to understand and address the structural and cultural barriers that children's services and internal teams may face when engaging with Black or Minoritised Ethnic young people.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re seeking to recruit to two maternity cover posts at City of Sanctuary Sheffield – a ‘Welcoming Spaces Manager – Maternity Cover’ and ‘Volunteer Coordinator – Maternity Cover’ (covered in separate job adverts). We welcome applications from individuals for one or both of the roles and are prepared to offer flexible working hours for the right candidate(s).
Please state in your application which post you would like to be considered for or whether you would like to be considered for both posts. If you would like to be considered for both posts please only apply for one post but state in your application that you would like to be considered for both.
Post 1 – Welcoming Spaces Manager – Maternity Cover
In this post you will manage and develop The Sanctuary and support the running of The Drop-In – two vital welcoming spaces for refugees and asylum seekers in Sheffield and those working in solidarity with them. This role is a maternity cover for the current post holder.
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Reports to: Director
- Responsible for: Drop-In Manager; Team of volunteers
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Period of Contract: This is a temporary contract covering maternity leave for a duration of 9 months with the possibility of a 3 month extension
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Hours of work: Part time – 0.8 FTE (28 hours a week, 35 hours full time)
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Pay Band: B
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Pay scale: £31,322 per annum (0.8 FTE); (£39,152 1.0 FTE)
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Pension: 8%
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Based: Sheffield City Centre
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Holiday: 20.8 days per year, plus public holidays
Post 2 – Volunteer Coordinator – Maternity Cover
See other job advert.
To Apply
To apply, please write a covering letter (no more than 2 pages long). In this letter:
-
Say why you are applying for the job.
-
Tell us how you meet the job requirements detailed in the person specification that we are considering at the application stage. Give practical examples of what you have done that meets each requirement.
If applying for both roles please write one cover letter that speaks to the job requirements of both roles, many of which overlap.
In addition, please include the following:
-
A brief summary of the work and volunteering you have done or a short CV.
-
Name, phone number and email addresses of two references, at least one of whom can comment on recent work or volunteer experience.
A free preparation session will be run by the New Beginnings team at Voluntary Action Sheffield. This will be open to anyone applying for the role to learn a bit more about the job and get support with their application. This session will be at 4pm on Tuesday 14th October at The Sanctuary, Chapel Walk, S1 2PD.
Closing date for applications is 5pm on Sunday 2nd November
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a passionate and dedicated individual to join our fight for workers’ rights. We are looking for someone who thrives in a fast-moving, people-focused environment and is committed to social and economic justice.
- Job role: Organiser
- Location: 144 Cambridge Heath Road, London, E1 5QJ
- Salary: £31,200 per annum**
- Hours: 10am–6pm (7 hours per day, including a paid 1-hour lunch)
- Leave: 30 days annual leave + bank holidays
- Other benefits: The best parental and sick leave in the country
- Contract: Three-year fixed term
- Closing date: 3rd November 2025
- Interviews: 24th November – 5th December 2025
- Start date: 5th January 2026
**UVW runs a flat wage system. All staff, from the General Secretary to the cleaner, earn the same.
About United Voices of the World (UVW)
UVW Union is a member-led, general workers’ union fighting for the rights of the UK’s most exploited and marginalised workers – many of them migrants – who are often overlooked by the traditional labour movement. We have won historic victories through powerful industrial and collective action, including being the first union to end the outsourcing of facilities workers in higher education and the NHS. Joining UVW means being part of a collective force that challenges injustice and builds power from the ground up.
About the Role
As a UVW Organiser, you’ll join a dynamic team at the forefront of our mission to build power and solidarity in workplaces and communities through collective, legal, and direct action.
Focused on Portuguese and Spanish-speaking migrant workers in low-paid sectors, this three-year, donor-funded role is central to UVW’s mission. You will advise, represent and organise workers to build collective power through strikes, direct actions and negotiation — to transform their workplace conditions from the ground up.
- Essential: Fluency in Spanish and/or Portuguese.
- Highly Desirable: Previous experience in trade union or community organising.
We support low paid, precarious & migrant workers build power & solidarity in workplaces & communities through collective, legal and direct action.




The client requests no contact from agencies or media sales.
Working Pattern: Primarily based in Torfaen. Offices are open 9am to 5pm, Monday to Friday. All staff must work flexibly on occasions to meet the needs of the women and children.
Salary: £23,970 - £24,480 (pro-rated) after successful completion of 6 months’ probation
Location: Contractually based in our Hwb in: Pontypool. Covering referrals from: Torfaen
Conrtact type: Permanent (in line with funding). Agile – working where and when required, to do the job most effectively
Hours & working Pattern:
- 21hrs per week (Part time)
- Monday’s Wednesday and Fridays
- All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
- Participate in organisational on call rota (paid)
Accountable to: Support Service Coordinator
Purpose of the post : To provide specialised, holistic support to adults and families who have experienced domestic or sexual abuse, harm and violence, and are being supported within Community services in Torfaen
Who are we looking for?We are looking for a compassionate, reflective, and person-centred individual to join our team in delivering trauma-informed support to adults and families. This role is about more than providing a service—it’s about striving for people to feel safer, gain more control, and have choice over decisions about their future.
You’ll work collaboratively to create environments where individuals feel seen, heard, and respected, and where their experiences and strengths shape the support, they receive.
Specific responsibilities
- Collaborate with individuals and team members to provide trauma informed support to a caseload of adults and young people within community settings.
- Assess and manage risk sensitively and collaboratively, promoting safety through strengths-based approaches that recognise each person’s lived experience.
- Co-develop personalised support and/or safety plans with individuals, ensuring goals are meaningful, achievable, and shaped by the person’s own priorities and values.
- Respond to safeguarding concerns in line with legislation and organisational policies, maintaining a trauma-informed, non-judgemental stance that prioritises dignity and emotional safety.
- Maintain accurate, timely, and confidential records that reflect the support provided, using respectful, person-centred language
- Provide clear, compassionate signposting to internal and external services, guided by the individual’s expressed needs, interests, and readiness.
- Create regular opportunities for feedback, ensuring Cyfannol’s services are shaped by the voices and experiences of those supported.
- Contribute to audits and reporting, engaging positively with service improvement plans and recognising the value of reflective learning and continuous development.
- Participate actively in clinical and managerial supervision, using these spaces for reflection, learning, and maintaining emotional wellbeing in a supportive environment.
- Build and maintain respectful, collaborative relationships with external agencies, advocating for the needs and rights of individuals in a way that promotes trust and partnership.
General responsibilities
Contribute to the:
- Development and achievement of our Vision, Mission and Objectives.
- Promotion of our values, culture and aspirations.
- Creation of a safe, supportive and explorative working environment.
- Promotion of Equity, Diversity and Inclusion.
- Upholding of our Policies and Procedures.
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances
A current valid driving licence, access to a car and insurance covering business use are essential for this role.
Closing Date: 21st October 2025
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is required for all posts.
Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.
The client requests no contact from agencies or media sales.
RNID Near You Co-ordinator
Remote in or near City and Hackney, London
£12,480 pa pro rata plus excellent benefits (FTE £24,960 pa)
17.5 hours per week
Fixed-term contract until 31 March 2027
Please note: You will need to be based in the vicinity of City and Hackney to adequately support our services.
You will be responsible for co-ordinating up to 10 drop-in sessions and be able to recruit, train and manage a team of up to 15 volunteers to deliver the service across City and Hackney. You will have responsibility for the set up and running of these sessions and have good local knowledge of the area and seek new opportunities for delivery of the RNID Near You services.
We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to all venues where we will provide drop-in sessions in community settings.
You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and people we support. You have experience managing people or volunteers and events, your own workload and are able to work evenings/ weekends if required. You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs.
You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.
We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus.
Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 18 million people in the UK who are deaf, have hearing loss or tinnitus.
We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.
We strive to be and continue to connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.
This role is important to us and this is where you come in.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 31 October 2025.
Interviews: 4 and 5 November 2025.
Supporting people who are deaf, have hearing loss or tinnitus
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Community Connector
Reference Number: V559
Location: Must live/ work or have close connections to Chantry/ Belstead Hills/ Stoke Park areas of Ipswich
Contract Type: Fixed Term Contract for 1 year
Hours: 15 hours per week
Salary: FTE £23,004.80 (annual salary for 15 h.p.w £9,859)
DBS/PVG: Basic DBS check required
Line Manager: Delivery Leader - England 1
Closing date: Midday on 24th October 2025 – however we do reserve the right to close early if suitable applicants come forward.
Interview Date/s:TBC
Anticipated start date: asap
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Job Purpose:
Volunteering Matters, in partnership with Active Suffolk and Sport England, is recruiting for a Community Connector to work in the Chantry / Belstead Hills / Stoke Park area of Ipswich
The aim of the role is to gather insights into local people’s lived experiences, particularly around physical activity, by having meaningful conversations in everyday settings like cafés, outside schools, and at community events. These insights will help shape future initiatives that support community wellbeing and development.
Ideal candidates will have strong local ties—preferably living in the area they work—and be confident, approachable, and proactive. The role involves identifying community needs, building local networks, signposting residents to support, and feeding back discussions to project partners.
Flexibility is key, with some evening and weekend work expected. The role reports to the Delivery Leader at Volunteering Matters and works closely with Active Suffolk’s Development Officer for Ipswich. A DBS check will be required before starting.
For more information about the role please refer to the Job description
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





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