Business Development Jobs in Charing Cross, Greater London
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Corporate Partnerships Account Manager
FTE £32000 - £35000, 25hrs pw PR, flexible and hybrid, plus opportunities for ongoing L&D and training for sector related qualifications
About Us
The Upper Room (TUR) works with a wide range of financially and socially disadvantaged groups including homeless people, people with long-term mental health conditions, asylum-seekers, refugees and ex-offenders – helping them to improve their lives and become productive members of society. Central to our offering is our UR4Meals service, providing free, home-cooked food to people who cannot afford to provide for themselves. We are also very proud of our UR4Driving programme, which supports people recently out of prison with free driving lessons in exchange for community volunteering. Gaining a driving licence greatly enhances their future employability prospects and helps break the cycle of re-offending. Additionally, our UR4Jobs project focusses on both client wellbeing and breaking down the many barriers to employment faced by disadvantaged people every day.
The role
Is an exciting new edition to the TUR team, created to capitalise on the fact that the number of businesses in our catchment area is 45000+, but we’re not trying to talk to all of them, just target a few – ideally by gaining referrals and recommendations. So the job is to proactively find those local businesses happy to talk to us, understand what they might be looking for by partnering with a charity, share our brilliant story along with the business case (which is strong) for them to get involved with us in some way. We have made an excellent start, we already have a small number of great corporate partners, and this job is about taking it all on to the next level. As you would expect the role is about creating contacts, networking, maximising the face-to-face time with prospective partners and where possible gaining referrals. And, ultimately this is all because, the bigger our portfolio of corporate partners all feeling great about their involvement with us, the more able we are to raise the funds we need to keep up with an ever-increasing demand for our services.
About You
You live within - or know well, West/Central London, you probably need a job with some working flexibility and want to have genuine belief in the product or service you’re talking about. You have a CV that demonstrates solid experience in a comparable role in a ‘business-to-business’ environment, a role - the success of which, is dependent on the levels of energy and proactivity you provide. This could be in another charity, CIC or other Non-Profit organisation. However, if you have a solid B2B background and want to explore a change of direction you are also very welcome to apply. You are comfortable and confident with working autonomously, you can articulate and ‘bring to life’ your story through your presentation skills. You also need great listening skills so you can build a picture of what each new corporate partner is looking to achieve by signing up to our cause. You have used Microsoft suite products before – including PowerPoint. A driving licence and use of a car is desirable as the role requires regular client visits, some of whom may not be accessible by public transport.
If this is you, please send you CV (max 2-3 pages please) and a covering letter (just a one-pager please) to our CEO telling us why you thin you are a fit for this role
Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential
The client requests no contact from agencies or media sales.
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We are recruiting a Service Development Manager to lead the sustainable development and impact of our community based services, broadening participation from users and vounteers in shaping what we do and how we do it.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
About this post
We have a new role for a Service Development Manager. You will be creative and independent thinker who can work across a range of disciplines to increase our community presence, drive improvement in areas of our business performance, and build participation from volunteers, clients and their families in shaping the charity's sustainability.
You will be a key player in shaping the charity's future. Building on the continued delivery of our growth targets over the next two years, you will help shape the analysis of what our future development looks like and bring values and ideas that align with that already in place across the organisation.
You are someone
- Shares our values of professionalism, recognition, independence, empowerment, partnership and sustainability
- Understands the value of volunteering and user participation in a building community based organisation
- Will work hard to drive performance and financial resilience in their service portfolio
- Actively support and promote the charitys objectives across its core boroughs and contractual partnerships.
Key Responsibilities for this role
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To lead the development and delivery of operations, new initiatives, partnerships in our community and volunteer services.
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To lead the development of volunteer capacity across the charity, particularly our horticulture and day opportunities services.
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To manage staff at our horticultural service and promote our nursey and community garden to drive its development and sustainability.
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To work with the leadership team to identify and apply for grants, partnerships and other financial support options to drive service development and income growth.
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To support the charity’s drive toward values-based recruitment and leadership of its staff, volunteers and those using its services.
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Work to ensure that the business priorities and targets associated with the corporate strategy are being met for their service portfolio and the staff working with.
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To draft bids and grant applications (or to support others in doing so) that underpin new areas of work or investment to support existing service provision.
Critical Values in the delivery of this role
- A commitment to building independence and self-confidence amongst the teams you lead and the colleagues you support.
- Recognition of the skills, knowledge and commitment of those working for the organisation or supporting its aims
- A professional, can do attitude that finds solutions in the darkest corners.
- A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay london living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Homeless Link is the national membership charity for frontline homelessness agencies and the wider housing with health, care and support sector in England. With more than 800 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.
As a learning and development specialist, working as part of our Member Services Team, you will be responsible for leading the growth, advancement and sales of our learning and development offer. This includes specialist training and coaching services that we run commercially to help staff working in homelessness to focus on their personal development or unlock change. Through these services we want to help create a high performing homelessness workforce who have the skills, knowledge and behaviours to provide professional and consistent support to people experiencing homelessness.
The successful candidate will have experience of developing and implementing learning strategies and programmes along with project development & management skills. A knowledge of homelessness or supported housing sector is desirable but not essential.
You can find more information about the role in our Recruitment Pack along with details on how to apply.
Homeless Link is based in London, but the post is flexible and home working will be accepted. We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Rays of Sunshine exits to brighten the lives of seriously ill children aged three to 18 across the UK by granting magical wishes and providing ongoing support within the community. Our work creates a positive distraction, reduces isolation, improves self-esteem and creates precious memories and smiles.
You will be joining a small but passionate team, full of positivity, energy and drive to succeed and we need someone who will be a part of our success, helping to achieve our new vision for the charity to ensure we can creating lasting memories for all children and young people with a life limiting illness.
In this role you will be responsible for working across corporate partnerships, major donors, trusts and foundations, with a prominent focus on supporting with account management of existing partnerships and developing our pipeline of prospects. The charity has a history of success in these areas and we would love to have someone join the team to build upon this success.
Ideally the candidate would have existing experience in corporate partnerships, but we are open to candidates with experience in one or more of the fundraising disciplines mentioned above, with a willingness to develop their skills and experience, through a supportive, coaching and a mentoring leadership style.
Key Responsibilities
Partnerships
- Support with creating proposals and pitches to secure Brand, Corporate and Commercial Partnerships, with a strong focus on shared purpose and mutual benefit, to create successful long term strategic partnerships.
- Support with relationship management of current partners of Rays of Sunshine, ensuring they have materials to aid their fundraising.
- To manage the input of corporate partnership data on the CRM system (currently Donorfy).
- Manage the updates to the corporate pipeline master document, ensuring appropriate actions are met within deadline.
- Supporting the Corporate Volunteer Researcher to undertake the necessary research to support our pipeline of approaches.
Philanthropy
- Creating supporter updates and reports to demonstrate the impact of funding received from our Patrons and Major Donors, providing excellent stewardship to existing donors.
- Provide support with the event planning of major donor events, and attend in person to provide support of events on the day.
Trusts and Foundations
- Support with research and the successful completion applications to secure donations from a pipeline of identified Trusts and Foundations
Stewardship
- Identifying new opportunities to create wow moments for donors and provide excellent stewardship of all major donors and partnerships.
General
- General administrative duties, including record meeting notes and actions, following up with partners, sending out of promotional materials, monitoring and responding to email enquiries, and taking telephones calls.
- Any other duties to support the success of the fundraising team.
Benefits
• Flexible working hours and hybrid working
• 30 days annual leave plus bank holidays (pro-rata for part-time)
• Pension scheme with a contribution of 4% from Rays of Sunshine
• Occupational sick pay
• BHN extras employee benefits platform
• Free eye tests
• Free 24-hour confidential advice via our Employee Assistance Programme (EAP)
• Staff forums and staff surveys
• Opportunities for training and further development
• Access to online learning
How to Apply
Please click on the apply button to submit a cover letter (no more than two sides on A4) explaining your suitability for the role, along with a CV by 9am on Tuesday 28th May.
If you wish to discuss the role before applying, please do not hesitate to contact Amy for an informal discussion.
Interviews will be held in person on Thursday 6th June at our offices in Finchley, London
The client requests no contact from agencies or media sales.
Challenge Partners is seeking a purpose-led sales leader to deliver a crucial strand of our ambitious strategy to benefit 500,000 pupils each year by 2027.
Applications from our growth target regions - North West, North East, Yorkshire and Humber, and the Midlands - are strongly encouraged, but not essential. Weekly term-time office days in London are a requirement of the role, but we would consider reduced office days for a successful candidate based in one of these target regions.
Challenge Partners is an England-wide education charity with a mission to reduce educational inequality and improve the life chances of all children. We do this by delivering programmes and networks to boost school improvement, leadership development, and pupil progress.
By leading our sales and marketing, you will deliver a crucial strand of our exciting strategy to enhance and extend Challenge Partners to benefit 500,000 pupils each year by 2027. Reporting to the Chief Executive, your main objective will be to drive sales to increase the number of new schools and trusts joining Challenge Partners. You will also devise and lead marketing campaigns to build our brand and profile.
You will be the sales and marketing expert in the organisation, with good commercial sense and sensitivity to the sector. You will be able to design, execute and monitor impactful campaigns to help us reach new schools and trusts. You will have the personal credibility to win the confidence of school and trust leaders and the tenacity to convert interest into sales personally and through your small team.
You will be a strong and highly-skilled communicator with excellent interpersonal skills and ability to develop and strengthen new and existing relationships. As a confident public speaker, you will engage and inspire audiences of school and trust leaders. As a senior leader you will have a track record of building, managing and developing high-performing teams and play an important role on our Leadership Team in steering the organisation and upholding our culture.
We are a small, but diverse and dynamic team. We expect everyone in the central team to get stuck in, so you will need to be comfortable to both set the strategy and ‘do the do’ in the functions you oversee.
All employees at Challenge Partners will be subject to an enhanced DBS check as part of our commitment to safeguarding.
Challenge Partners is committed to diversity, equality and inclusion and we are working towards a goal where our team fully reflects the diversity and difference in lived experiences. We strongly encourage applications from under-represented groups including: people from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ people, and those with disabilities.
Strictly no agencies.
The client requests no contact from agencies or media sales.
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a SENIOR NEW BUSINESS MANAGER – REGIONAL CORPORATES to join our team.
Please see below for more information on what just might be your future role.
About You
Are you experienced in new business supporter acquisition in national charities? Have you got 3 years experience winning new business for charities? Are you familiar with community fundraising and supporter engagement? Have you managed a team towards an ambitious target? If you have this and would love to help us become more visible in communities then please read on.
About the Role
You will lead 2 Business Development Managers directly to deliver a 6-figure team new business target across the country. You will also support the upskilling and support of our Area Fundraising Managers in their local new business endeavours. You will ensure a solid strategy, creative prospecting plan and pipeline management to achieve our agreed targets as well as have your own personal pipeline. You will also support the team in liaising with our national Corporate Partnership team, Marketing teams and more to ensure the team have everything they need to identify, prospect, win and report on new business.
About the Team
You are joining a passionate team part way through a 3-year strategy implementation that has seen the team forecast to almost double income within 2 years.
Part of the Commercial Directorate which has ambitious growth plans focussed on growing our supporter base.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are the Royal College of Occupational Therapists (RCOT), a thriving professional body with over 36,000 members. Our mission is to champion occupational therapy and create life-changing breakthroughs for our members, the people they support, and society as a whole.
We value our core principles:
- Impact: We make meaningful differences in all our work, prioritizing actions that align with our shared purpose and strategy.
- Challenge: We find innovative ways to make things happen, pushing boundaries and questioning the status quo.
- Elevate: We support each other to be our best, fostering collaboration and unity even when we have differing opinions.
- Respect: We celebrate diversity, listen to others, and believe every voice should be heard.
Role Overview:
As the People Business Partner, you’ll report to the Director of People, Finance, and Governance. You will lead on setting up and delivering a value-added people centric business partnering service. You’ll collaborate closely with the extended leadership team (ELT) and people managers and the internal People and Culture team to identify people priorities, create directorate-specific people and organisational development plans, and implement organisation-wide people strategies. Your expertise will be crucial in aligning with RCOT’s strategy, vision, and values.
Key Responsibilities:
- Collaborate with the extended leadership team and people managers to diagnose people priorities.
- Create and execute directorate-specific people and organisational development plans.
- Implement organisation-wide people approaches.
- Measure impact to ensure alignment with RCOT’s strategy, vision, and values.
Requirements:
- Must be qualified and a Chartered Member of CIPD.
- Knowledge and experience in all generalist areas of the people profession.
- Strong communication and collaboration skills.
- Ability to work effectively with diverse stakeholders.
- Proven commercial experience in business partnership.
Additional Details:
- Reporting To: Director of People, Finance, and Governance
- Contract: 12 months fixed term
- Working Hours: 35 hours per week (Monday – Friday)
- Location: London Bridge Headquarters (Hybrid working)
- Salary: Circa £50K per annum
Your Main Relationships:
- Learning and Organisational Development Lead
- Internal Communications and Engagement Lead
- People and Culture Manager Extended Leadership Team (ELT)
- People Managers
What We Offer:
- 25 days paid holiday during your contract.
- Christmas closure (December 24, 2024, to January 2, 2025).
- Private Health Insurance (after probation).
Join us in making a difference! For more information about the role please view the role profile. Apply now to be part of our forward-looking, high-performing, and inclusive culture at RCOT.
For more information about the role please view the role profile.
The client requests no contact from agencies or media sales.
Business Analyst
Remote/home working with occasional travel
£45,000 - £49,000 pa plus excellent benefits
35 hours per week
Fixed term contract for 12 months
As Business Analyst, you’ll be vital to analysing and understanding business problems and opportunities from across the charity. You will be helping to understand user and business needs, break those needs out into constituent parts, analyse multiple solutions, and support the communication and delivery of solutions to meet the user needs.
Analytical thinking, problem-solving and communication skills are core to this role. You will work iteratively in cross-functional teams made up of people from across the charity to bring impactful and meaningful work to life.
As a Business Analyst, you’ll be able to:
- Lead and manage investigations into business processes, functions, information flows, data structures and software development processes, using various methodical and consistent techniques.
- Deliver at pace using agile methodologies and principles.
- Define improvements to business processes, while evaluating potential solutions based on the impacts across the organisation.
- Lead, understand and communicate the big picture while working to assure the overall goal is maintained in creation of product backlogs, in addition to working at a detailed level during sprints and iterations.
- Elicit requirements using appropriate techniques considering the nature of change and established practices.
- Lead in providing solutions to real business problems through influence, facilitation, and communication.
- Define scope whilst shaping and challenging business priorities and value through collaboration.
- Assist decision makers in gathering information to make informed decisions.
An initial activity will involve working with stakeholders to understand the on-going requirements to improve how we use our CRM (Dynamics). You will:
- Liaise with stakeholders to gather functional and non-functional requirements for the continuing improvement of our CRM.
- Design and document processes and workflows within the CRM and other products/services.
- The support for stakeholders in using the CRM whilst distilling relevant information to our data team.
You should have demonstrable experience of business and systems analysis working including identification of business benefits, deconstructing user needs, business process modelling, requirements capture, prioritisation, facilitation, challenging business perspectives, sharing best practices and improving team processes and delivery and co-ordinating and leading other teams.
We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus.
Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus.
We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.
We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Applicants are required to submit a cover letter as part of the application process, highlighting their relevant experience, skills, and enthusiasm for the role.
Closing date: open-ended.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking a motivated and organised Business Support Officer to join our dedicated team. This role is essential in ensuring the smooth running of our operations and supporting our mission to positively impact lives through water based activities.
Key Responsibilities:
· Administrative Support: Assist with day to day administrative tasks, including data entry, document management and correspondence.
· Financial Record Keeping: Maintain accurate financial records, process invoices, and assist with budget tracking.
· Event Coordination: Help organise and coordinate vents, workshops, and activities.
· Stakeholders Communication: Liaise with donors, volunteers, and participants to foster positive relationships.
· Office Management: Manage office supplies, equipment, and facilities to ensure a productive work environment.
· Report Preparation: Assist in the preparation of reports, and presentations.
· General Support: Provide support to various departments and team members as needed and carry out any other reasonable tasks as required by the Outreach and Relationship Manager.
Qualifications:
· Previous administrative or office support experience
· Strong organisational and multitasking skills
· Proficiency in Microsoft Office
· Excellent communication and interpersonal skills
· A passion for our charity's mission and values.
A chance to make a meaningful impact on the lives of disadvantaged individuals
The AHOY Centre's mission is to use watersports as a medium for transforming lives, providing opportunities for personal development, and education.
The client requests no contact from agencies or media sales.
Business Partnerships Manager - London
Tempo Time Credits
London/Hybrid, homebased with meetings in London
FTC for 12 months, with potential for extension
Part time 30 hours over 4 or 5 days, with flexible working
Salary £29,000 - £33,000 including London weighting pro rata, depending on experience
Excellent benefits including 25 days annual leave plus bank holidays, flexible and hybrid working, employee pension scheme, family friendly policies, Cycle to Work Scheme, Death in Service, and Employee Rewards and Assistance Programme
Are you passionate about creating lasting change, making a real impact, and acting as a catalyst for building stronger, more resilient communities?
Are you innovative in your approach and good at building relationships, with a passion and awareness of the voluntary sector and the role of volunteers?
Charity People are delighted to be supporting Tempo Time Credits, a charity that brings people together in local communities to carry out valued and important voluntary work, with their search for a Business Partnerships Manager based in London.
Tempo Time Credits started 15 years ago and is an ambitious movement that empowers, encourages, and engages people from all walks of life, from communities across the UK, to get involved and volunteer. For example, befriending or helping to improve outdoor spaces. Volunteers earn Tempo Time Credits as part of a reward and recognition which can be exchanged for a range of services and activities provided by our local and national partners.
In these challenging times, community support is more crucial than ever. Tempo stands at the forefront having engaged with 40 commissioned programmes, collaborated with 1,500 charities, empowered over 15,000 volunteers, issued over 1 million Time Credits, cultivated 750+ business venues offering rewards, and pioneered the world's first national Time Credit network. Through positive press coverage and support from key parliamentarians, recognition and visibility of Tempo Time Credits is growing across the UK.
Joining a small national team, the Business Partnerships Manager for London will support the London and national Tempo team to expand and deepen the networks of community, public and private sector programmes and to develop new opportunities and partnerships in London.
Key responsibilities:
- Regional Recognition Network Development: You will develop regional recognition opportunities with potential partners, attract a diverse range of regional partners aligned with Tempo funders' objectives, and ensure network variety meets programme and beneficiary needs.
- Lead Generation: You will promote Tempo's work through events and communications, identify and approach new business leads, attend events, present, and network, and coordinate business development enquiries and attend and pitch Time Credits in meetings.
- Management of the London Recognition Network: You will ensure the effective management of the Network, including partner communications and regular network audits, provide leadership for recognition communications, such as newsletters, marketing materials, and social media, contribute to reporting and provide data and evidence, and manage existing partner relationships.
- Support Network Sustainability and Development: You will facilitate local events, trips, and networking meetings, and support innovation, learning, and development across the network.
The Business Partnerships Manager will need to be innovative with ideas and approaches to grow and maintain partnerships. The successful candidate will need to be a good listener and people person as partnerships will be driven by the needs of the volunteers and community members and will have a genuine passion for supporting the development of individuals and organisations. You will be a natural team player to work alongside team members to deliver training and network events and will have excellent and adaptable communication skills. You will have strong reporting and analytical skills to support Tempo to demonstrate their impact within communities.
Tempo are more interested in your skills and passion than in your career path. If you are an inspiring and driven self-starter and can combine relationship building skills and enthusiasm with strategic thinking and excellent networking skills, we would love to hear from you.
The role is home based and will involve regular in person meetings across London. Travel expenses from home to meetings will be covered so the post holder must be based in London or within easily commutable distance. The role will be subject to satisfactory references and a DBS check.
How to apply:
The application process is CV and Supporting Statement detailing why you would like to work for Tempo Time Credits and how you meet the criteria laid out in the Person Specification within the Job Description. Please visit the vacancy page on the Tempo Time Credit website for the full recruitment pack. Please also complete the Equality and Diversity Form on the website. The closing date is 5pm on Thursday 30 May. Interviews will be held w/c 10 June.
As part of Tempo Time Credits commitment to Disability Confident, candidates who consider themselves to be disabled will also be given the opportunity to attend an interview if they meet the essential criteria for the role. By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way - including any reasonable adjustments you may need if you are employed.
Tempo strongly believe in the benefits of having a diverse and inclusive workforce and encourage applications from all sectors of the community.
Funding Business Manager
P/T– 26 hours per week
Dyscover is a small, specialist charity providing long term support and opportunities to adults with aphasia, a complex language disability. We are looking for an experienced Business Manager with a strong Fundraising and Marketing background to join our team.
· Experience raising income from a range of income streams particularly Trusts and Foundations also including skills in managing events, individual donors, legacy, corporate and community fundraising.
· Finance and Project management experience.
· Strategic development skills.
· Health, wellbeing, and disability experience within the sector would be ideal.
· Marketing experience; organisational promotion, digital, social media, website and branding. Health service marketing would be an advantage.
· Excellent interpersonal & communication skills with good disability awareness.
Location: Office based (Hybrid considered) Leatherhead KT22 0BN with free car parking.
Salary: £35k (pro-rated)
This is an essential management role within an expanding, unique and innovative organisation which strives towards being a centre of excellence for people with aphasia.
A highly productive, energetic and extremely well organised individual is required to take responsibility for managing the business side of the charity.
In this rewarding role, you will need to be a strong team player with a good line management style, flexible and confident in initiating decisions, engaging with stakeholders, and communicating effectively. You will need to be able to simultaneously deliver on a number of key projects and funding applications and work to tight deadlines. Experience of working in the 3rd sector is essential.
You will be in regular contact with adults with care and support needs and their families and will play an important role within the organisation, so empathy, patience and a sense of humour are essential. k
Extended closing date for applications is 11.59pm Wednesday 8th June 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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The Partnership Manager role will report to the CEO and sit within the Business Development Team.
The Partnership Manager will be responsible for identifying new business opportunities in order to generate revenue, improve profitability and help the business grow. You will have a clear ability to tailor the way we sell our services to potential clients.
You will lead and support others across the company to communicate our service offering to external stakeholders that will directly contribute to the company’s growth strategy and impact.
The Partnership Manager will also be a key member of the department and contribute to, departmental strategies, systems and maximising efficiency, and communicating our brand values and services that attracts a wide range of clients.
In this role, you will work closely with the Digital Communications and Marketing, Monitoring and Evaluation, Programme and Finance teams.
Essential Experience
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Have a minimum 5 years sales and client relationship experience
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Proven success in a similar role, with a track record of securing income through multi-year partnerships
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Strong relationship management skills, particularly within the education and/or corporate sector.
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Ability to manage a heavy and varied workload effectively and maintain high levels of both accuracy and output
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Ability to think strategically and identify new opportunities and initiatives to grow the business
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Excellent verbal and written communication skills, with experience of producing high quality written materials that are tailored to the needs of specific internal or external audiences.
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Experience managing a CRM system, sales systems flow and executing sales campaigns/funnels
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Experience working in a fast-paced environment and working independently to find solutions to problems
The client requests no contact from agencies or media sales.
Membership Growth Manager, Full-time
Remote (1 day per month from Northampton office)
Permanent, c. £40K
We're seeking a Membership Growth Manager to support the development of a professional bodies membership. The successful candidate will drive membership numbers by bringing on new affiliated organisations, growing relationships with larger companies, as well as managing existing member relations and recruitment.
The role manages the strategy of acquiring new organisational members, enhancing a pipeline of potential targets through outreach and networking. The successful candidate is expected to work with product managers to create suitable value propositions, negotiate agreements with companies and bring on large membership subscriptions.
Our client is a not-for-profit professional body that represents its members across the UK, promoting industry policy with ministers and governmental agencies. It is an organisation that promotes sustainability, circular economy, and contributes to Net Zero.
We are looking for someone ideally with membership experience, otherwise experience within business development, relationship management or a sales driven role are suitable. Generating new business is key, implementing sales strategies for long-term growth, networking and using CRM + other tools to new business pipelines.
If you have experience working in membership or business development, we'd love to hear from you. Apply today! Covering letter will be required for the application process.
A more detailed covering letter can be worked on once the full job pack is shared with a candidate.
We3can is a collaboration between three cancer charities - Brain Tumour Research, Leukaemia UK and Sarcoma UK. We3Can is an ambitious collaboration of the three charities to fund research into prevention, treatment and cures for the most common childhood cancers: brain tumours, leukaemia and sarcoma. Its purpose is "Funding research into better, kinder treatments to help cure kids' cancer."
The three cancers it focuses on (brain tumours, leukaemia and sarcoma) make up 78% of all childhood cancers. The collaboration allows the three distinct organizations to come together with a single-minded vision to be louder, more powerful, reach more people, and fund more vital research.
The brand tone is ambitious, collaborative, rigorous, trustworthy, optimistic and resolute in pursuing a future without childhood cancer.
We3can is a joint initiative created by merging the efforts of three leading cancer in children's charities to maximize impact in fighting the most common types of childhood cancer through research funding and awareness.
Job Purpose:
The Project Development Manager will be the main point of contact for the collaboration. They will be responsible for implementing and delivering the project plan, monitoring, evaluations, reporting, all systems and processes, coordinating meetings, etc and for generating income through (mainly) Corporate partnerships but may include some Trusts and High Value individuals. These partners will be with organisations/individuals who would otherwise be outside the reach of any of the three charities individually.
Key Responsibilities:
- Create systems and processes for administering and managing the functions of the partnership.
- Ensure regular project group meetings take place.
- Lead on the promotion of the brand and communications activities in conjunction with the communications experts on the project group.
- Monitor website and social media activity.
- Promote and implement activities to increase the profile of the collaboration.
- Identify, add and manage a pipeline of prospective funders.
- Develop and implement a strategic income generation plan to and achieve annual revenue targets.
- Use the data base to manage reporting, indicator evaluation and to manager GDPR, Gift Aid (where appropriate) etc.
- Regularly report against the agreed KPI’s in the strategic income generation plan.
- Provide fortnightly written updates on activity.
- Identify and pursue prospective partners through research, networking and outreach.
- Develop tailored partnership proposals and pitches that articulate the mutual benefits to potential partners.
- Manage cultivation cycle - qualify, pitch, negotiate and close new business opportunities.
- Steward and renew existing partner relationships through exceptional account management.
- Work closely with the marketing team to develop co-branded campaigns, marketing assets and employee engagement initiatives.
- Track and report on fundraising activities including pipeline, projections and results.
- Develop fundraising marketing materials and content for website, social media, etc.
The person:
A highly motivated, organised, goal focused, self-starter with;
- 5+ years of corporate fundraising, sales and/or account management experience
- Proven track record of securing six-figure corporate sponsorships and partnerships.
- Experience of bid writing and supporter stewardship
- Exceptional written and verbal communication skills
- Ability to develop compelling fundraising proposals and presentations.
- Strong negotiation and relationship building skills.
- Entrepreneurial drive and commitment to achieving targets.
- Proficiency with Microsoft Office
- Sound understanding of fundraising compliance and best practices.
- Passion for we3can's mission to help kids with cancer.
The client requests no contact from agencies or media sales.
Summary
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Respond to customers on the Housing helpline, managing enquiries, raising contacts in a CRM database, with a view to tracking and tracing, follow up and offering excellent customer Service.
- Responding to customer queries and complaints via telephone, email, and inboxes, responding in line with SLA's and policy to promote a customer focused service.
- Take ownership of complaints by responding in line with policy, escalating when necessary, taking ownership of resolution and communication promptly .
- Deliver the void (unoccupied) property bulletin, using web based systems, ensuring data and information is accurate. Distribute to customers in required format on a scheduled basis as directed by the property team.
- Business Information sharing - Take full responsibility to undertake critical data checks, utilising systems and other documentation, to verify data is reliable and correct. In line with GDPR share data with relative third parties.
- Manage and maintain relevant computer based property and client records taking personal responsibility for ensuring the accuracy of data and recorded information.
- Provide detailed reports and information to produce mail-merge data, stakeholder and business information in line with key deadlines and compliance.
- Managing retention and disposal of information and files in line with GDPR and departmental policy.
- Manage the incoming mail service delivery through electronic means as well as incoming post (Church House), liaising with key business partners to establish a routine method of ensuring correspondence is directed to the correct team / department , cheques are handled in line with financial requirements and documents are returned where necessary.
- Manage standard letters / generic forms / I&R assessments as required, delivering a robust support service across the wider housing team.
- Create new and amend existing third-party details and ensure the accuracy of recorded information
- Liaise with utility suppliers, Local Authorities, customers and colleagues to ensure accuracy of data, including meter readings, void and occupancy date for council tax.
- Provide supporting information to clarify property status and request amended accounts to reflect this.
- Where necessary, investigate and respond to enquiries, including account queries, this may include enquiries from contractors, suppliers and other third parties.
- Challenge where necessary, to ensure value for money and quality of service from suppliers.
- Manage meter move requests and arrange prompt payment whilst liaising with all involved parties.
- Take responsibility for the day to day processing of payments across the Business team to include all departmental accounting functions in relation to works orders, purchase and framework orders, credit notes and invoices across charity and administrative company accounts, with particular focus to void costs, within required timeframes and in line with Service Level Agreements.
- Produce data uploads for finance transactions, ensuring accuracy of data and sign off completed data.
- Working collaboratively alongside our Finance and Resources partners to ensure prompt payment and when required, investigate queries that arise.
- Escalate issues and problems to managers when necessary to ensure payments are made on time, thus avoiding late payment fees and charges.
- Where necessary, engage with suppliers, contractors and customers ensuring that information is clear, concise and understood to achieve resolution.
- Support the management of the legacy mortgage scheme, supporting the Business Services Team Leader and Business Administration Officer (Mortgages), providing clarity and support on a range of queries and tasks.
- Manage quinquennial inspections in line with stakeholder agreements, refunding customers and producing monthly update reports.
- Develop knowledge and skills on mortgage redemptions, working closely with solicitors and customers to progress and complete sales and redemptions promptly.
- To ensure that data held in QL / SAP is complete, accurate and reliable through regular assessment of data using analysis and cleansing where necessary and to take personal responsibility for ensuring the accuracy of data and recorded information across all business streams.
- Produce stakeholder reports, business reports and information to enable transparency across the business, in line with agreements and compliance.
- Data management and entry for key information relating to insurance revaluations, working collaboratively with colleagues to ensure insurance values are periodically reviewed.
- Produce and take responsibility for mail-merge data to enable communication to customers and stakeholders as and when required.
- Provide administrative support services to the business team whilst maintaining effective internal communication across all teams to ensure information is shared and understood.
- Develop a culture of team collaboration to maintain day to day Business as Usual, working together effectively to get the job done.
- To organise your work to meet key objectives, on time and to agreed standards.
- Seeking continuous improvement in the way we deliver services.
- Responsible along with team members for ensuring continuation of service in the absence of other staff.
- Review and challenge existing processes and procedures, with a view to recommending new ways of thinking and managing tasks.
- Excellent attention to detail and methodical approach to checking information and detail.
- Proven experience of operating in a customer facing multi-channel / service environment.
- Ability to support operators and senior operators in their tasks and decision-making, only escalating to the line manager if you are unable to resolve the issues within the team.
- To work collaboratively with and through others. Supporting the wider team with clear communication and direction.
- Experience of having worked in a fast paced, customer focused environment.
- Good knowledge and application of Microsoft packages with intermediate level in Microsoft EXCEL
- Excellent levels of literacy and numeracy
- High level of professionalism, care and integrity, ensuring a positive image of the organisation is promoted at all times.
- Strong time management skills
- A positive attitude and ability to adapt to changes, enabling business growth and change
- Ability to work with minimum supervision, using problem solving skills and initiative to provide a customer focused service.
- Highly organised with the ability to multi-task and be flexible to respond to service delivery requirements.
- Ability to build strong relationships
- Ability to work flexibly, balancing competing priorities and meeting deadlines whilst understanding the needs, timescales and deadlines of others
- Strong oral and written communication skills to work effectively with colleagues, customers, business partners and stakeholders
- Strong analytical skills with the ability to collect, organize and analyse, significant amounts of data with attention to detail and accuracy
- Creative and innovative thinking with the ability to develop new systems, procedures and solutions
- Experience of accounting processes including management of purchase orders and other related tasks
- Knowledge of SAP financial systems and Aareon QL Housing Management System would be beneficial.
- Previous experience of working in a housing or charity setting.
- A salary of £33,382 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies