Business operations manager jobs

This exciting new role is perfect for a candidate who is ready to make the role their own, and a self-starter keen to make an immediate impact, through a combination of:

• Supporting the expansion and transformation of our client advice services by ensuring operational service procedures are established, embedded and monitored.
• Exploring, implementing and enabling office and hybrid-working modernisations, including supporting senior members of the operational team to implement business innovations around hybrid-working software, HR systems, and integration of technology (possibly including AI) into our work.
• Alleviating administrative burdens so far as possible on our team delivering advice to clients, helping us to make an even greater impact on our community.
• Contributing to the design and development of robust policies that relate to office and outreach coordination, HR support and budgeting.
• Supporting our supervisory team in their management of people and relevant office administration duties.
• Maintaining and developing office resources, including our office manual, IT equipment, and shared online and offline documents.
• Supporting the trustee board and senior members of the leadership team in the delivery of their strategic goals and day-to-day administration.

The Head of Operations and Projects will oversee the infrastructure of our charity. This position will involve fostering a motivated and engaged volunteer base, strategic oversight of our BUBR Africa initiative and conducting impact analysis of our activations. The ideal candidate will be passionate about community engagement, skilled in project management and possess a strong analytical mindset.

Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Project Manager for a key project running throughout the South West of England on a fixed-term contract until October 2027.

About us

This is a fantastic opportunity to join a team of over 90 employees and over 2000 volunteers united by our goal to empower young people to discover, develop, and succeed by equipping them with the skills, knowledge, and confidence they need to thrive in work and life.

Through hands-on enterprise and financial education programmes, Young Enterprise helps young people build essential skills such as problem-solving, teamwork, leadership, and financial literacy—preparing them for the modern world.

Since we set up in 1962, we have ensured over 7 million young people had the opportunity to prepare for the world of work and over 1 million young people set up and run their own business.

Why Work for Us?

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. Here’s what you can expect from us:

· People-Focused Culture: A friendly and supportive workplace where we work together to achieve our mission.

· Commitment to Equality and Diversity: We actively promote an inclusive environment where everyone can thrive.

· Generous Benefits Package: Enjoy a generous holiday allowance, access to an NHS top-up scheme, Employee Assistance Programme, cycle-to-work scheme, and more.

· Mentorship Opportunities: Access to a mentoring scheme with a corporate partner to support your personal and professional development.

· Life Assurance: Group Life Assurance for added peace of mind.

· Pension scheme

We are looking for:

The Project Manager will have strong organisation and project management skills, including budget management and KPI monitoring and reporting. They need to maintain regular communications with stakeholders and be confident in reporting progress, both face to face and in written report form. The ability to develop and maintain extensive positive working relationships with internal and external stakeholders is essential to the role.

We are seeking an individual with a solution focussed attitude to problem solving and the ability to balance and prioritise competing demands in a busy function. A successful track record of managing complex projects is essential. An understanding of education and school centred programmes would be a distinct advantage.

Reporting to the South West and South and Mid-Wales Educational Partnerships Regional Manager, this role provides a real opportunity to help drive social mobility in the south west, and to ensure that young people across the region have access to vital skills and attributes for future life and work.

This project has a particular focus on enhancing career readiness for underserved communities across the South West.

The successful applicant will be required to undertake safeguarding training and ensure YE’s safeguarding policy is adhered to at all times.

This is a home-based role which requires the individual to be based within the South West of England.

Keeping Young People Safe:

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment.  In most cases a previous conviction will not prevent you from being great at this role - to find out more please refer to the job description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

How to Apply:

If you’re ready to make a real difference to the future of young people in South West of England, we want to hear from you! Please send your CV and a cover letter (no more than two pages) outlining why you are the ideal candidate for this role. Applications must be submitted by 23:30 on 28 May 2025. Please note that applications without a cover letter will not be considered.

Interviews will be conducted via Teams, and we may shortlist and invite candidates to interview before the closing date. While we aim to respond to all applicants, if you have not heard from us within two weeks of the closing date, please consider your application unsuccessful.

Join us and be part of an organisation that’s shaping the future of young people across the country. Apply today!

The Canal and River Trust is the charity that looks after 2,000 miles of canals and 71 reservoirs across England and Wales. Every role in the Trust plays its part in making our waterways places where biodiversity thrives, where local communities spend time and improve their health, and where businesses flourish. If you share our values and our enthusiasm and you have the right transferable skills and attributes, we look forward to hearing from you!

We are looking for a Business & Corporate Engagement Partner to join our North West Operations team.  We are looking for an ambitious and autonomous individual to develop, deliver and grow our long-term corporate & Regional fundraising programme.

The key aim of the role is to secure new corporate partnerships which will both contribute to Canal & River Trust’s core mission of Keeping Canals Open and Alive and help companies to achieve their own Corporate Social Responsibility goals.

In this role you will develop long-term strategic partnerships with businesses that help deliver the Trust’s objectives of increasing brand awareness, gaining wider public and institutional support and delivering health and wellbeing outcomes across our vibrant and diverse regional network.

You will work with businesses and companies across the North West to secure support for work and projects that further our charitable objectives.  You will be focussed on securing unrestricted income or restricted funding towards the core work for our charity.   

 You will be able to use your skills and expertise in corporate/charitable fundraising to help shape the projects and initiatives to help achieve your targets, with the key focus areas outlined below:

• prospecting new corporate partners, identifying new growth opportunities that match our charitable objectives, developing cultivation plans to build partnerships
• stewarding relationships to ensure that our corporate partners feel valued and connected to the Trust’s objectives
• identifying and shaping packages of sponsorship and support, ensuring consistency with other regions and the national Fundraising Directorate. 
• Working with colleagues in the regional team to identify and shape regional projects, writing funding applications to local corporate foundations within the North West, working alongside the regional delivery team to track progress and help with forecasting, reporting back to funders
• Within the North West Region, we also have a unique regional opportunity to develop a corporate fundraising package based on our two major attractions at Anderton Boat Lift & visitor centre and Ellesmere Port National Waterways Museum. 

In this role you will develop long-term strategic partnerships with businesses that help deliver the Trust’s objectives of increasing brand awareness, gaining wider public and institutional support and delivering health and wellbeing outcomes across our vibrant and diverse regional network.

Location - this role is offered on working from home basis.  Candidates will be expected to travel across the region as required to attend stakeholder and business meetings (expenses will be paid).  Candidates should also expect to attend the Team hub at Ellesmere Port reguarly for team meetings and collaborative working.

Please follow the link provided to view the full job description/apply via our website.

Internal Job Title: Business & Corporate Engagement Partner - Temporary 12 months Opportunity - August 2025 - August 2026

Advertised Salary: £35,000 - £37,000 + £390 per month Car Cash Allowance

Location: Home working with regular travel across our Yorkshire & North East network. Hub location will be Leeds.

The Canal and River Trust is the charity that looks after 2,000 miles of canals and 72 reservoirs across England and Wales. Every role in the Trust plays its part in making our waterways places where biodiversity thrives, where local communities spend time and improve their health, and where businesses flourish. If you share our values and our enthusiasm and you have the right transferable skills and attributes, we look forward to hearing from you!

We are looking for a Business & Corporate Engagement Partner to join our Yorkshire & North East Operations team. 

We are looking for an ambitious and autonomous individual to develop, deliver and grow our long-term regional corporate fundraising programme.

The key aim of the role is to secure new corporate partnerships which will both contribute to Canal & River Trust’s core mission of Keeping Canals Open & Alive and help companies to achieve their own Corporate Social Responsibility goals.

You will work with businesses and companies across Yorkshire to secure support for work and projects that further our charitable objectives.  You will be focussed on securing unrestricted income or restricted funding towards work within our 2025/26 business plan.

You will be able to use your skills and expertise in corporate/charitable fundraising to help shape the projects and initiatives to help achieve your targets, with the key focus areas outlined below:

• prospecting new corporate partners, identifying new growth opportunities that match our charitable objectives, developing cultivation plans to build partnerships
• stewarding relationships to ensure that our corporate partners feel valued and connected to the Trust’s objectives
• identifying and shaping packages of sponsorship and support, ensuring consistency with other regions and the national Fundraising Directorate.
• Working with colleagues in the regional team to identify and shape regional projects, writing funding applications to local corporate foundations within Yorkshire & North East, working alongside the regional delivery team to track progress and help with forecasting, reporting back to funders
• Within Yorkshire & North East, we also have a unique regional opportunity to develop a corporate fundraising package based on the successful Paddle Under the Pennines canoe trips at Standedge Tunnel.

Location: This role will be offered on a remote home-working basis with a requirement to attend our Leeds hub for team meetings and collaborative working with colleagues.

Please follow the link to see the full job description/apply on our internal website.

PINF is the first charity in the UK that exists to support high-quality journalism. We exist at the cutting edge of charity law and need an experienced charity professional to make sure we do things properly. 

As Head of Operations & Governance, you will be responsible for overseeing the back-office operations of the charity. You will be a key point of contact for the team and support the Executive Director to ensure smooth, efficient and compliant operations.

You will be a senior member of the team, responsible for ensuring that PINF operates within its legal and regulatory framework, including in relation to charity, corporate, tax, employment and data protection regulations. The role involves liaising with the Chair, Board of Trustees, Executive Director, legal advisors and regulators to support best practice in financial management, governance, risk management and compliance.  

Duties and responsibilities 

• Financial Management 

• Ensure consistent delivery and quality of finance operations, including transactions processing, which will involve managing a bookkeeping service.

• Prepare and monitor annual budgets, management accounts and project budgets.

• Lead on the financial aspects of fundraising, contract management, and funder reporting. Including managing restricted and unrestricted funding. 

• Oversee the process of preparing statutory accounts, including liaising with accountants and auditors.

• Maintain internal controls and policies to protect assets, prevent fraud, and ensure business continuity. 

• Participate in the Finance & Fundraising Committee and support the Treasurer to plan and deliver meetings. 

• Prepare financial reports for board meetings and engage in board discussions.

• Governance 

• Manage our annual governance cycle, working closely with the Chair, Treasurer and Executive Director to ensure legal compliance and to plan and prepare for Board meetings including taking appropriate minutes.

• Manage the organisational risk framework including identifying emerging risks and working with the Executive Director to mitigate them.

• Companies House and Charity Commission filings.

• Develop and maintain a suite of policy to ensure PINF meets its obligations as a charity and an employer.

• Play an active part in board discussion to support good decision making.

• HR 

• Manage HR across the organisation; ensuring all HR processes and policies are fit for purpose, up to date and adhere to law, and are understood and implemented across the organisation.

• Manage recruitment processes for all staff.

• Manage the annual leave tracker. 

• Operations and administration 

• Ensure the smooth running of the organisation by leading operational planning and monitoring progress.

• Lead on relationships and contracts with external suppliers and contractors.

• Ensure PINF has appropriate insurance cover. 

• Occasional support with charitable activities (meetings, events, publications, etc.) 

Requirements  

• A professional qualification in finance, management, law, or a related field and at least five years’ experience relevant to this role.

• Deep understanding of good governance and best practice in the charity sector.

• Understanding of relevant laws relating to employment, data protection and running a charity. 

• Sympathy to the aims and objectives of PINF. 

• Full professional proficiency in English. 

• Right to work in the UK. 

Skills and attributes 

• Experience of managing charity finances and budgets (Essential). A related finance or accountancy qualification would be desirable. 

• Experience of managing operations in a comparable charity or business, with both strategic and day-to-day operational responsibilities. 

• Developing HR processes and policies and taking the lead in implementing these across an organisation. 

• Developing processes and procedures and making improvements for efficiency and impact. 

• Experience of working closely with trustees, non-executives or senior leadership teams.

• Strong oral and written communications skills, including having the confidence to use your expertise to provide feedback and constructive challenge to senior leaders.

• Excellent problem-solving and interpersonal skills. 

• Ability to work remotely and independently and to collaborate with others. 

• Enjoy being the key point of contact and support in a small, remote team. 

• Ability to stay on top of your workload by using relevant software (including Microsoft Office and finance software such as Xero), keeping accurate and up-to-date records, and prioritising between competing tasks. 

Please apply using Charity Job. Once you click apply you will be prompted to upload your CV and answer an application question in up to 5000 characters: What do you see as the main challenges facing PINF as a small but ambitious charity, and how will you use your experience to address them as Head of Operations & Governance? 

About VODG

The Voluntary Organisations Disability Group (VODG) represents over 130 organisations within the voluntary sector whose work is focused on enabling disabled people of all ages to live the lives they choose. VODG believes that an ambitious, reliable and vibrant voluntary sector that works together is critical to achieving this aim.

VODG’s mission is focused on two key areas – enabling our members to be the best they can and improving the environment in which its members operate. VODG believes that our membership approach and operations should centre around the views of disabled people and be influenced by professional expertise.

Introduction to the role

Reporting to the Head of Membership and Operations, the Business Development and Partnership Manager will play a crucial role in driving sustainable growth and cultivating strategic partnerships that align with the organisation's core mission and values. This newly created position aims to strengthen our expansion efforts and help us adapt to the changing landscape of care and support for disabled people.

We are seeking a dynamic and results-oriented Business Development and Partnership Manager who will lead initiatives to identify, develop, and manage partnerships that can drive significant growth and enhance our market presence. This role will also focus on existing revenue streams and explore new areas for development and growth. The position requires exceptional relationship-building skills and a deep understanding of partnership management. It also requires a strategic approach that blends attention to detail and results-oriented delivery.

The ideal candidate will have strong communication skills to effectively engage with stakeholders at all levels, along with a proven track record of successful partnership management and revenue growth. As we continue with our growth plans, this role will be essential in advancing our organisational goals and objectives while fostering an environment both internally and externally that draws in expertise and insight from beyond our membership.

Purpose of role

The role will:

· Formulate and nurture strategic partnerships with corporate partners and non-profit organisations.

· Enhance the visibility and reputation of VODG among key stakeholders.

· Identify and pursue new business opportunities aligning with VODG’s mission and vision.

· Manage relationships with a diverse range of stakeholders.

· Foster collaboration and create synergetic relationships for mutual benefits.

· Assess partnership effectiveness through detailed metrics and feedback.

· Negotiate corporate partnerships and secure commercial sponsorships.

· Build long-term relationships that promote shared goals and lead to the development of new business opportunities.

· Focus on exploring new areas for development and growth.

· Support internal colleagues, as necessary, on partnership grants and awards.

· Coordinate with colleagues for alignment of activities with organisational goals.

Specific responsibilities and duties

Business Development Strategy and Implementation 

· Develop and implement comprehensive business development strategies to identify and secure partnership opportunities. 

· Identify and explore innovative areas for development and growth.

· Set clear goals and objectives to measure the success of business development efforts. Analyse market trends and the competitive landscape to inform partnership strategies.

Partnership Development and Relationship Management 

· Identify and engage potential partners while building and maintaining strong relationships with existing stakeholders. 

· Serve as the main point of contact for key partners, ensuring their needs are met and expectations exceeded. 

Opportunity Identification and Market Research 

· Identify and evaluate new business opportunities and partnerships that align with organisational goals, including new membership opportunities.

· Conduct market research to recognise trends, opportunities, and challenges in the sector, analysing competitor activities to inform strategies.

· Deliver on existing opportunities and identify new ones, including sponsorship activities for events, projects, programmes, work, events and conferences, and smaller strategic roundtables.

Negotiation and Contract Management 

· Lead detailed negotiations for partnership agreements, ensuring favourable terms for both parties, and oversee contract management to ensure compliance and performance monitoring.

Collaboration and Project Management 

· Work closely with internal colleagues to align partnership initiatives with business objectives, managing execution to ensure initiatives align with organisational priorities. 

· Collaborate with internal teams to coordinate campaigns and promotional events effectively.

Performance Tracking and Financial Management 

· Monitor and analyse partnership performance, using data to refine strategies and maximise impact. Prepare regular updates on business development activities and partnership outcomes. 

· Prepare budgets and financial forecasts related to business development activities, monitoring and reporting on the financial performance of initiatives and partnerships.

Networking and Representation 

· Represent the organisation at industry conferences, trade shows, and networking events to promote business development initiatives and cultivate a strong professional network for future partnerships. 

·Engage in community outreach and represent the organisation in public forums to expand its network and promote its mission

Job Tile: Operations and Office Administrator

Reporting To: Fundraising and Operations Manager & Health & Safety Officer

Days & Hours: Monday to Friday. Full-time - 37.5 hours per week

Salary: Depending on experience. This will be discussed with the shortlisted candidates.

Additional Benefits:

• An additional week of holiday (vs national entitlement)
• Four discretionary days of holiday over the Christmas period when the office is closed
• Discretionary Christmas bonus
• Discretionary paid compassionate leave
• Discretionary Occupational Sick Pay
• Discretionary paid time-off for dependents
• Discretionary paid time-off for public duties
• Discretionary additional bank holidays (if any announced by the government)
• Flexible working
• Training
• Long Service Awards
• Private Healthcare Scheme
• Death in Service Benefit
• Pension enrolment (optional)
• Invitation to Charity conferences and webinars

Job purpose

The Operations and Office Administrator will provide wide-ranging administrative & operational support to ensure an efficient office environment, contributing directly to the delivery of the international Missionary Society of St Columban’s mission priorities.

Key Responsibilities

Office Operations: Ensure the smooth running of the office through the management and coordination of IT systems, office supplies, post, telephone/internet, document filing and retention, and oversight of maintenance and improvements to equipment and the working environment.

PA & Administration: Provide IT and administration support to the Regional Director, the Fundraising and Operations Manager, Regional Council, the Board of Trustees, Mission Appeals Team and the community living at St Columban’s House; including minute-taking, arranging meetings, drafting and sending correspondence, database administration, preparation of reports, and booking travel and appointments.

Venue Hire & Events Administration: Coordinate room and grounds hire at St Columban’s – handling enquiries and bookings, diary management, health & safety compliance, preparing the venue, maintaining and improving the facilities, advertising – and assist with the planning and administration of events organised by the Charity.

Reception: Host visitors and handle enquiries by telephone and email; including deliveries/collections, maintenance and supplier visits, and members of the public contacting the office to donate, request a Mass, update their record details, meet with a priest, or for any other reason.

Health & Safety Administration: Manage the online system for health & safety, coordinate the review and update of risk assessments for the office, house and grounds, organise training and briefings, monitor and re-stock first aid supplies, act as a health & safety marshal and organise staff appointed as first aiders and fire marshals.

Principal Tasks

Under the supervision and management of the Fundraising and Operations Manager, you will:

Office Operations

• Champion Microsoft 365 and provide support and guidance to staff in how to make best use of its capabilities.
• Oversee the performance and maintenance of our IT server and network, maintain regular contact with our IT services provider to ensure all issues are resolved.
• Maintain, service and replace office equipment and furniture as required, including IT and telephone systems.
• Monitor and order stock of office supplies, including stationery, cleaning and sanitary products.
• Oversight of office cleaning arrangements.
• Organise and promote recycling to staff for equipment and supplies no longer required.
• Oversee and develop systems for document filing and storage.
• Arrange for confidential disposal of documents in accord with the Charity’s retention policy.
• Oversee arrangements, equipment and systems for receiving and sending out post.
• Process monthly Charity ‘Response with stamps’ claims.

PA & Administration Assistance

• Assist the Regional Director with day-to-day IT and administration tasks.
• Assist the Columban Fathers with administration tasks, when needed.
• Assist with arranging parish appeals and processing the response to appeals.
• Support with direct mail and other fundraising activities.
• Update supporter records in our CRM database.
• Attend and take minutes at Charity meetings.
• Book travel and appointments for the Regional Director and the Columban Priests.
• Prepare and send correspondence by letter and email.

Venue Hire & Events Administration

• Develop a robust and efficient system for the hire and use of the facilities at St Columban’s, covering both external bookings and internal use by staff and volunteers of the Charity.
• Handle all enquiries and bookings.
• Maintain a bookings diary/calendar that is available to all who need access.
• Keep a complete record of all bookings, related documents and correspondence in our CRM database.
• Ensure hirers and users of the facilities are briefed in all matters related to health & safety.
• Ensure the facilities are clean and ready to use before and after each booking.
• Host or arrange hosting for each booking.
• Process payments/donations made for the hire/use of the facilities.
• Collect and record feedback on their experience from external hirers and users.
• Work with the Buildings & Maintenance Manager to maintain and improve the facilities.
• Advertise/market the facilities to agreed target audiences.
• Provide planning and administration assistance for events organised by the Charity.

Reception

• Welcome and host all visitors to St Columban’s during normal opening hours.
• Maintain a visitors log and ensure all visitors sign in and sign out when leaving the building.
• Handle enquiries by telephone and email.
• Process requests from Charity supporters to donate, request a Mass or to update their database record.
• Receive and keep a daily log of deliveries, collections and service/maintenance visits.
• Ensure the Reception area is kept clean and tidy.

Under the supervision and management of the Health & Safety Officer, you will:

Health & Safety Administration

• Maintain and update BrightSafe, our health & safety planning and records management tool.
• Maintain regular contact with Peninsula, our Health & Safety service provider
• Review and update risk assessments for the office and conference room areas.
• Prompt and assist those responsible to review and update all other risk assessments.
• Ensure actions identified following a review are completed and updated in BrightSafe.
• Check and restock First Aid kits.
• Recruit and organise a team of first aiders and fire marshals.
• Provide and monitor accident books for the whole site and keep a central record of accidents reported.
• Arrange training for staff and volunteers in liaison with their line managers.

Some weekend and out of hours work may be required occasionally.

Person Specification:

Qualifications/training:

Essential:

• GCSE or equivalent in English and Maths (grade C or above)

Desirable:

• Business Administration Level 3 or equivalent qualification or experience.
• Microsoft 365 qualifications or equivalent training
• Health & Safety related training
• Other qualifications or training relevant to the role

Skills/competencies:

Essential:

• Competency in Microsoft 365 applications, especially Outlook, Word, Excel, SharePoint and Teams
• Accuracy, attention to detail and an aptitude for problem solving
• Excellent verbal & written communication skills
• Capable of working independently and collaboratively as part of a team
• Confidence in building relationships with various stakeholders

Desirable:

• Competency in Microsoft 365 admin centre and other 365 applications
• Competency in Donorflex or similar CRM database systems
• Knowledge and understanding of office IT systems and requirements
• Knowledge and understanding of workplace health & safety

Previous experience:

Essential:

• A minimum of 5-7 years’ experience of office-based administration work

Desirable:

• Employment within a Charity
• Reception/front of house
• Office filing systems
• Event administration

Special aptitudes and knowledge:

Essential:

• Confident and courteous with people on the telephone, in person and in correspondence by letter and e-mail
• A team player
• Ability and willingness to learn and adapt to new ways of working
• Responsible for undertaking core learning for the role
• Determined, innovative, target driven and self-motivated

Desirable:

• Empathy with the charitable aims of the Columban Missionaries.

Title: Operations Manager

Reporting To: Director of Operations

Salary:  £36,750.00 per annum

Location: London/Head Office Tooting Works

Contract: Permanent/full-time  

Closing Date: 9th May 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.)

About Us:

Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. 

Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business. 

Role Summary:

The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention.

Role Responsibilities:

Centre Operations Management

• Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly.
• Ensure the lettings process is well-managed and aligned with policies.
• Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services.
• Contribute to strategic operational planning and continuous improvement initiatives.
• Identify and resolve operational challenges in collaboration with senior management.
• Report regularly on KPIs, occupancy, operational issues, and budget status to senior management.

Building Maintenance

• Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards.
• Manage and coordinate external contractors and service providers (e.g., cleaners, engineers).
• Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness.
• Conduct regular building inspections and implement corrective actions as needed.
• Drive sustainability initiatives, including energy efficiency and waste reduction.
• · Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work.

Health & Safety

• Ensure compliance with UK health & safety regulations, including risk assessments and fire safety.
• Develop and monitor health & safety procedures tailored to the site.
• Organise relevant training for staff and enforce contractor compliance.
• Maintain accurate H&S records, incident reports, and lead periodic audits.
• Support development and execution of emergency response and business continuity plans.
• Fire safety responsibility ( Fire Safety designated person))

Lettings and Lease Management

• Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants.
• Check we are maintaining up-to-date tenancy records,
• Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews.
• Carry out twice-yearly audits of lease documentation.
• Maintain relationships with tenants to support retention and satisfaction.
• Monitor lease management by team, lease compliance and resolution of any lease-related issues.

Customer Service

• Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
• Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
• Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.

Financial Management

• Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
• Negotiate contracts with suppliers and service providers to secure cost-effective deals.
• Ensure tenant arrears are regularly monitored and managed.

Line Management

• Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
• Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
• Handle recruitment, onboarding, and offboarding of staff members as needed.

Essential Skills / Experience

• Bachelor’s degree or higher in Business Management, Project Management, or other relevant fields.
• At least 2 years’ experience in operations work.
• Excellent organisational and administrative skills.
• Desire to drive operational excellence.
• Line management experience.
• Experience of managing a building, property or facilities beneficial.
• High comfort level with online tools such as MS Office, project management software,or similar.
• Strong written and oral communication skills.
• Negotiation and customer service skills.
• Resilient and adaptable with ability to multi-task.
• Solution finder.

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Rewards

• 25 days of annual leave plus bank holidays
• Personal annual training budget following probation.
• Employee assistance programme, including counselling.
• Regular team socials throughout the year.
• Generous sick pay allowance following probation.
• General eye test.
• Well-being day (one day per year).
• Volunteer day (one day per year).

Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check.
• Receipt of two satisfactory references.
• Proof of eligibility to work in the UK.
• Level 3 safeguarding (can be trained on the job).

Please email your CV with a cover letter stating why you are interested in this role.

Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.

You'll work closely with the founders and our amazing volunteer team to take responsibility for the day-to-day operations, and take the lead on process improvement across all operational functions.

Send less to landfill and more to a good cause

A Good Thing is a fast-growing circular economy app, making it easy for businesses to donate unwanted items to local charities. We have over 2,000 charities and 800 businesses using the platform, donating items ranging from bricks, branded umbrellas and envelopes to laptops, trainers and bamboo poles.

We are a volunteer-run, non-profit Community Interest Company (CIC) looking to hire an Operations Lead on a 6-month contract with a view to becoming our first permanent, employed member of staff.

A unique opportunity – about the role

This is a very expansive role, requiring a highly capable, dynamic, organised and self-motivated individual. 

As part of this role, you will:

Manage day-to-day app activity

• Review and manage business ‘offers’ and charity ‘needs’

• Provide the first response to inbound enquiries and support questions

• Verify eligibility of new charity sign-ups

• Process premium business account purchases and renewals

Support regional volunteer teams

• Onboard and train new volunteers

• Coordinate volunteer activity across the regional teams

Support ad-hoc projects, for example:

• Assist with the introduction and adoption of new app features

• Coordinate in-person events and conferences

• Conduct research for growth and partnership initiatives 

Lead operational maturity and process improvement

• Identify opportunities for automation and self-service to enable us to scale efficiently

• Identify and implement ways to scale volunteer activity

• Own the reporting of KPIs (e.g. app activity)

• Develop and maintain policies for business regulations and compliance

• Establish basic employment/HR processes (for you to become employee #1)

• Assist with and simplify bookkeeping and financial reporting

About you – who we're looking for

This is a broad and varied role of critical importance to the smooth and effective running of the charity.

Your experience:

• Entrepreneurial (ownership and development of an idea)

• Project management (formal or informal)

• Business operations (finance, HR, regulatory)

• Communications and teamwork

Your skills:

• Excellent organisation and planning skills, comfortable managing multiple competing priorities.

• Excellent digital skills, comfortable with learning new technologies.

• Excellent communicator, presenting complex information clearly in verbal and written form.

• Critical thinker, able to identify improvements to the way we work.

• Self-starter and a fast-learner.

Technology is at the heart of what we do and how we do it. You will be expected to quickly learn new technologies and drive new ways of using technology to help our small team work efficiently.

Experience with the following applications is not required, but would be an advantage:

• Google Workspace (Mail, Chat, Docs)

• Zoom, Google Hangouts

• Stripe, Xero

• Google Looker / Big Query

• The A Good Thing app, naturally!

How we work

This is a part-time role, but in order to support daily activity on the app, we require someone who can be flexible and spread their working hours across a five-day week.

We are a *fully-remote* organisation, meeting regularly on video calls and using messaging (Google Chat) day-to-day. We love to get together for events when we can.

We look forward to hearing from you!

The British Horseracing Authority (BHA) is the governing and regulatory body for horseracing in Great Britain. It is the BHA’s role to act for and on behalf of the whole sport, ensuring that the highest standards apply on and away from the racecourse. It is responsible for promoting, and regulating the sport, which is at the heart of a major leisure and entertainment sector, a leading betting product and the focus of an important breeding sector.

The Finance department are looking to recruit an integral new role as Finance, Grants and Contracts Business Partner, reporting into the Senior Finance Business Partner.

This role will manage all BHA led and coordinated stakeholder grant applications to industry funders (including HBLB, Racing Foundation). This will involve managing the grant process from application through to drawdown and reporting to funders (including coordinating KPIs). Support with internal monthly management accounts reporting, as well as the key industry forums such as the Industry Programme Board.

You will be responsible in leading the proactive management of the BHA’s major contracts including LGC (equine drug testing) and Weatherby’s (Racing administration).

Operational finance support will also be required for routine monthly transactional posting, Ad-hoc finance department tasks and projects including support of business partners.

The successful candidate will be highly organised with an ability to multitask and deal with high volumes of work. You will be able to gain an understanding of the wider team’s deadlines to ensure tasks are completed within desired timeframes, while maintaining a calm demeanour. You will have the ability to deliver high quality customer service and excellent attention to detail and accuracy are essential.

Being an enthusiastic team player, with a good sense of humour is also desirable.

Equal opportunities

We acknowledge that having a diverse and inclusive workforce is fundamental to our success and we actively encourage and welcome applications from candidates of diverse cultures, perspectives, and experiences. People with disabilities or from ethnically diverse communities are currently underrepresented in the organisation and therefore we welcome these candidates to apply. 

Interested in managing the CRM database of an International Development Charity? You will help deliver continuous improvement to the CRM system and data quality within it. You will need to be able to effectively analyse and configure the CRM system, adding new fields as and when approved via a change approval process.

Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.

The Role

We have recently launched our new CRM based on Microsoft Dynamics 365, and are looking for a CRM Manager to join an end user Charity in Central London. The Charity has a direct front end CRM user base of around 30 staff. It also has a power platforms bespoke portal for between 64-120 regional staff to login to, who contribute to the membership programme, creating new memberships and managing the renewals process which happens each year. It also has a power portals Donation portal which directly integrates to Dynamics 365 and Business central. This role is to support our internal staff (30) and external Staff (120) with the day to day activities ensuring business processes are fit for purpose and seek out possible improvements in the long term roadmap.

Key Functional Areas

• Data architecture– Lead on the review and structure of data on CRM.
• Systems Governance - Ensuring system best practices are followed, producing dashboards to identify common errors to follow up with users offering tailored training for common issues.
• Training and Support - training of new members, ongoing training and refreshing areas where common issues are found in regular training sessions all staff and portal users can attend.
• Information Governance and Data Protection - Ensuring data is kept up to date and added in the correct formats and standards. Leading on data compliance and legalisation for the charity

Please refer our job description for more information

Key skills & experience we are looking for

• 3 years’ CRM experience with at least 2+ years experience with administering Dynamics CRM/365/2016.
• Proficient in Microsoft Office 365.
• Experience in systems and requirements analysis/Systems documentation.
• Managing issues and maintaining issue management systems.
• Microsoft Office 365 automation, including Microsoft Flow.
• Business Process Modelling Notation (BPMN).
• Business Central.
• Power BI.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is 08 May 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity funding research into the digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

The role of Finance Manager

​The Finance Manager will oversee the finance operations and lead on the preparation of management accounts, budgets, funding requests and internal and external reporting. The Finance Manager plays a crucial role in helping the Board and leadership team understand their performance and their ability to deliver an ambitious growth plan over the next five years. This job presents a great opportunity for someone experienced with charity management accounting and reporting who has a keen eye for detail and process improvement and a desire to be part of a charity that’s only going to get bigger and more influential!  

Our ideal candidate will:

• Have significant experience with finance operations, management accounts, reporting and budgeting in a charity or NFP organisation
• Have a sound understanding of accounting practices, policies and Charity SORP
• Have experience supporting with the financial aspects of trust, grant and partnership applications
• Want to work hands-on as part of a small, dynamic team
• Have a passion for our cause, and a desire to advance the work that we do as a charity

The Finance Manager is one of just 3 members of the Finance & Operations team including the COO and the Finance & Administration Officer. We’re looking for someone dynamic and driven who likes to work autonomously, solve problems pragmatically and plan and organise their time effectively.

Location

We have offices in London and Huddersfield which are easily accessible by road or public transport. We support hybrid working but attendance in one of the offices [dependent on your location] is required on an average of 1 day per week. If you are interested in the role but have queries about office-base requirements, please contactus to discuss.

Please see the attached detail job pack for further information and how to apply. 

Assistant Finance Business Partner
Reference: APR20256891
Location: This is a hybrid role, with the expectation that you will be required to work at our headquarters at the Lodge in Sandy, Bedfordshire when requested and for say month-end (typically in the first week of each month), training etc
Contract: Fixed-Term for 12 months, possibly leading to a permanent contract
Hours: Part-Time, 0.6 FTE, 22.5 hours per week with some flexibility
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

The Financial Planning & Reporting Team are looking for an Assistant Business Partner (AFBP) to join the team as soon as possible. 

What's the role about? 

The post holder will support the Finance Business Partners and Senior Reporting Accountant with the production of weekly and monthly financial reports and general management accounts duties.

The post holder will complete reconciliations and maintain records for budget monitoring and forecasting in support of the Finance Business Partners. They may also investigate variances and help maintain the finance systems. 

Essential skills, knowledge and experience: 

• AAT level 4 qualification or be CIMA / ACCA part-qualified

• Numerate and proficient in using Microsoft 365, particularly excel

• Able to build relationships within the finance team and comfortable resolving queries with non finance specialists

• Able to work at pace with minimal supervision and able to prioritise tasks to meet deadlines

• Proven experience of making recommendations to decision makers through analysis of financial information, modelling scenarios and paying due regard to risk and control issues

• Proven ability to understand business issues and identify interventions to improve business performance

• Proven experience of identifying key metrics that contribute to organisational performance and informing managers of such in a manner that facilitates rapid management response

Desirable skills, knowledge and experience:

• Previous experience as a management accountant or assistant finance business partnering role

• Previous exposure to charitable reporting

• Previous experience of budgeting and project accounting

Closing date: 23:59, Fri, 23rd May 2025

We are looking to conduct interviews for this position to be confirmed and agreed with the candidates. 

We reserve the right to close this advert once sufficient applications have been received.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

As part of this application you will be asked to provide a copy of your CV and complete a short form. In the cover letter section you will be able to explain how you meet the criteria set above.

This role will require completion of a DBS/PVG/Access NI in addition to the standard pre-employment checks.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.