Business Operations Manager Jobs

Who we are:

Founded in 1992 by a group of mental health professionals, Working Well Trust was established to address the issue of low employment rates for people who have experienced mental health issues.  Since starting we have seen advances in the specialist support offered to people seeking employment and a change in cultural attitudes towards mental health. 

In the last few years we have adapted this approach to work with people with Autism (ASD), people with learning difficulties, or complex issues including homelessness or addiction.

We focus on four main areas:

Employment Support – offering support that meets the individual’s needs using both the traditional stepped approach and the Individual Placement and Support (IPS) model.

Employer support – enabling the recruitment and retention of their employees.

Social Enterprises – we offer training within social enterprises for people who want to gain a new skill, increase their confidence and be part of a team. 

Business and Enterprise support – providing one to one advice to clients who wish to start up or expand an enterprise. 

Co-production - Working Well remains committed to the principles of the recovery model and continuously improve its services through co-production.

Overall Role Function:

· Oversight of the Enfield Employment Services ensuring their quality and effectiveness

· Management and supervision of the Team Leads

· Recruitment and training of Team Leads and employment specialists

· Data management and data quality

· Stakeholder relationships and engagement

. KPI and performance improvement 

To excel in this role you will need to have significant experience managing an IPS Employment Service, be fully trained in the IPS approach, and be confident working both independently and as part of a team. 

Please read the JD and Person Specification for further details. 

If you would like to discuss this role please see the Job Description for contact details.

Please click apply to send your CV after answering the screening questions. 

Candidates need to clearly outline how they meet the person specification in their application.

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

About Us

Headway East London is a charity supporting people living with brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their families. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.

We also promote awareness and understanding of brain injury by providing information to the public, and offering training to university students, professionals and businesses.

Our vision is to build a community where people with brain injury are valued, respected and able to fulfil their potential.

About the role

The Director of Operations leads all our member-facing services and operations to ensure that these services run effectively. The post holder is responsible for overseeing business planning and managing income streams, ensuring financial sustainability. They will maintain all relationships with local authorities, Integrated Care Boards, and private funders, ensuring the quality of services and adherence to best practices, regulations, and legislation.

Principal Duties and Responsibilities (Please see job pack for more details)

• Provide strategic leadership to the service leads for all our member-facing services, and the administration and premises team to ensure the efficient delivery, quality, and consistency of services, guided by the principles of co-production.
• Oversee the development of plans and strategies for each team and instil a sense of collaboration, common goals, and working together across the departments to ensure the sustainability of our services.
•  Oversee all budgets within the departments.
• Build good relationships with stakeholders in the boroughs we serve to develop opportunities for growth and development of our services.
• Lead on commissioning/tender/framework contracting arrangements with the local authorities we serve.
• Lead on safeguarding and health and safety to ensure we are compliant in all areas.
• Work with staff to ensure our members’ voices are at the centre of everything we do.
• Work with the managers and the Finance team to ensure unit costs are correct and work to ensure full costs of the service are recovered from customers.
• Support the teams and work with the Director of Development and Fundraising to explore new opportunities to develop our business to generate income.

Key Relationships - Internal and External

• Members
• Staff and volunteers 
•  Board of Trustees
• Commissioners
•  External Partners

Other

• Apply the Headway East London values and behaviours to every aspect of the role at all times.
• Protect and enhance the interests and reputation of Headway East London internally and externally.
•  Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

About Future Frontiers

At Future Frontiers, we support young people from disadvantaged backgrounds to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.

In partnership with schools, businesses and supporters, we deliver an evidence-based programme of career coaching and 1:1 guidance for young people when they are in Year 10 and 11. This year, we are working with 3,000 young people across Greater London. 

Our five-year strategy for 2021-26 is focused on ensuring that our programme achieves meaningful long-term impact at the post-16 transition, transforming the life-chances of disadvantaged young people.

About the role

A colleague in the Operations team will be taking maternity leave from late 2024 for approximately 10 months. We are looking for a new team member to join us in late November for a period of handover with the current Finance and Operations Officer, and then to support the Director of Operations during our colleague’s maternity leave. 

Key focus areas will be finance and bookkeeping using Xero software, HR support, basic IT management and charity and company administration.

This role provides the chance for an experienced Xero user to develop a greater understanding and knowledge of charity and company management across finance, HR, IT, operations, office management and administration in a friendly and supportive environment, with personal and professional development at its heart.

Key Responsibilities

Financial Management

• Bookkeeping via Xero 

  • Reconciliations

  • Preparing bills and invoices

  • Manual journals

  • Monthly reporting 

  • Audit field work support

• Department budgets (managed via google sheets)

• Recording income and expenditure

• Recording restricted and unrestricted fundraising income

• Bank payments

• Work across departments to support timely invoicing and proactive debtor management

Operations Management

• Manage Operations email inbox

• Office management (serviced offices)

• IT management (issue laptops etc)

• Basic website maintenance

HR Management

• HR record management

• Support recruitment and hiring process

• Lead on new starter induction process

Company and Charity Administration

• Support Governor and the charity with compliance administration

• Support Director of Operations and CEO with organisational requirements such as audit, company filing and gift aid submissions

About you

Experience:

• Proven experience and high level competency on Xero accounting software and Excel/Google Sheets (Essential);

• Demonstrated success in supporting colleagues within an operations team (Essential);

• A passion for social mobility and a commitment to the charity’s mission (Essential).

Skills and competencies

• Passion for Future Frontiers’ mission: You are motivated to play a role in empowering disadvantaged young people to realise their potential.

• Service minded and ‘roll your sleeves up’ attitude;

• Team player with the ability to self-manage;

• Good communication skills;

• Numerate with excellent attention to detail;

• Commitment to our six values - outline on page 23 of our 2021-26 strategy

What we can offer you

• Annual leave of 27 days plus bank holidays, increasing with service

• Flexible working with regular working from home as standard, 4pm finish on Fridays

• Annual personal training and development budget of £300

• Employee Assistance Programme, including counselling

• Team building offsites and regular team socials throughout the year 

About the Company:Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Lebanon

About the Role:The Cyber Security Manager is responsible for protecting the organisation's digital assets and information systems from cyber threats. This role is central to developing, implementing, and managing a comprehensive cybersecurity strategy to safeguard data integrity, confidentiality, and availability. The Cyber Security Manager ensures the organisation's compliance with regulatory requirements, manages risk, and assist withs proactively identifying and mitigating security vulnerabilities and incidents. The primary goal is to reduce the likelihood and impact of cyber-attacks, ensuring the organisation can operate securely and without interruption.

MAIN RESPONSIBILITIES

Develop and Implement Security Policies:

• ·Design, implement, and maintain security policies, standards, and procedures in alignment with organisational goals and compliance requirements.
•  Ensure adherence to industry best practices and regulatory standards (e.g., GDPR, HIPAA, PCI-DSS).

Manage Security Operations:

• ·Oversee the daily security operations, including monitoring and analysis of potential threats and vulnerabilities.
• ·Lead the deployment and management of security tools and technologies (e.g., firewalls, IDS/IPS, SIEM).

Incident Response and Management:

• · Develop and maintain an incident response plan, coordinating with internal teams and external stakeholders to effectively respond to security incidents.
• ·Lead post-incident investigations, conduct root cause analysis, and implement corrective actions to prevent future breaches.

Risk Assessment and Mitigation:

•  Conduct regular risk assessments and vulnerability assessments to identify security risks and develop mitigation strategies.
• Manage security audits and penetration testing to ensure continuous improvement of the security posture.

Training & Development:

• Plan and deliver cybersecurity training and awareness programs for staff, monitoring effectiveness of the program.
• Assist with upskilling the existing IT support team, fostering a culture of security awareness and continuous improvement.

Collaboration and Communication:

• Work closely with other departments (e.g., IT, compliance, legal) to ensure cybersecurity measures align with business objectives.
• Communicate security risks and strategies to senior management and stakeholders.

Stay Current with Threats and Trends:

•  Keep up to date with emerging security threats, trends, and technologies to proactively enhance the organisation's security defenses.
• Engage with the cybersecurity community and participate in professional development opportunities.

SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES

Experience & Certifications/Qualifications:

• Relevant  higher level qualification in computer science, Information Technology, Cybersecurity, or a related field; relevant certifications (e.g., CISSP, CISM, CEH) is preferred.
• Substantial demonstrable years of experience in cybersecurity and demonstrable experience of managing staff and operating at senior management level
• Strong knowledge of cybersecurity frameworks, technologies, and best practices.
• Experience with security tools such as SIEM, firewalls, IDS/IPS, antivirus software, and encryption solutions.
• Excellent problem-solving, analytical, and decision-making skills.
• Strong communication and leadership abilities.

Preferred Skills and Competencies:

· Technical Proficiency: Deep understanding of cybersecurity concepts, technologies, and tools.

· Analytical Skills: Ability to assess risks and identify vulnerabilities in the IT infrastructure.

· Leadership Skills: Capability to manage and inspire a cybersecurity team.

· Communication Skills: Strong ability to convey complex security issues to non-technical stakeholders.

· Project Management: Proficiency in managing multiple projects and priorities simultaneously.

Flexibility:

• ·On-call availability for responding to security incidents and to meet specific deadlines including some evenings and weekends.

Ethos:

• Support the mission & values of MAP.
• Support and promote diversity and equality of opportunity in the workplace.
• Represent and be an ambassador for MAP.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work.
• Abide by organisational policies, codes of conduct and practices.
• Commitment to upholding the rights of people facing disadvantage and discrimination.
• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.  
• Able to work some evenings and weekends.

Other desirable experience:

• Experience of not-for-profit/INGO environments
• Experience with humanitarian issues, particularly those in Palestine.

MAP has a zero-tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.

We are seeking an experienced and motivated Business Services Manager to join our team. The Business Services Manager will play a critical role in ensuring the smooth operation of the Dundee HQ for Kids Operating Room. This role is responsible for the effective management of KidsOR facilities in Dundee, Health and Safety compliance, the coordination of complex international travel logistics for the operations team, and supporting the Director of Global Operations with scheduling and appointments. The Business Services Manager will oversee the administration and day-today management of the Dundee HQ, ensuring a well-organised and efficient working environment.

Key Tasks and Responsibilities

1. Facilities Management

• Oversee the day-to-day operations and upkeep of the Dundee HQ.
• Ensure the proper maintenance and functionality of all facilities, including building repairs, security, and equipment.
• Liaise with external contractors and suppliers to manage building services, including cleaning, utilities, and waste management.
• Monitor and manage office supplies and equipment inventory to ensure smooth operational activities.

​2. Health & Safety

• Act as the main point of contact for all Health & Safety matters.
• Ensure the charity is compliant with all local, national, and international health and safety regulations.
• Conduct risk assessments and ensure that all safety policies and procedures are up to date and communicated across the organization.
• Provide training and guidance to staff regarding Health & Safety best practices and emergency protocols.

​3. Travel Coordination

• Manage complex international travel arrangements for staff and volunteers, including booking flights, accommodations, and ground transportation.
• Ensure travel plans are in compliance with relevant visa, vaccination, and insurance requirements.
• Liaise with travel agencies, embassies, and insurance companies to ensure smooth and compliant overseas operations.
• Keep track of travel schedules and maintain travel records.

​4. Administrative Support for the Director of Operations

• Manage the Director of Operations' calendar, including scheduling meetings, appointments, and travel itineraries.
• Prepare briefing documents, reports, and meeting agendas as required by the Director of Operations.
• Provide general administrative support, including handling correspondence, processing expenses, and maintaining records.

​5. Office Administration

• Oversee the day-to-day administrative functions of the Dundee HQ, ensuring the office operates efficiently.
• Manage reception duties, ensuring a professional and welcoming environment for visitors and staff.
• Ensure the effective organization and filing of documents, both digital and physical.
• Assist with the organization of meetings and events held at the Dundee HQ.
• Collaborate with finance and HR departments to support general office operations, including payroll, invoicing, and staff onboarding.

​Skills & Qualifications 

• Proven experience in a business administration, facilities management, or office management role.
• Strong understanding of Health & Safety legislation and best practices.
• Experience managing complex international travel logistics.
• Excellent organisational and multitasking abilities, with strong attention to detail.
• Strong communication and interpersonal skills to effectively manage external contractors, staff, and stakeholders.
• Proficient in using office software and project management tools. Ability to work independently and prioritize tasks in a fast-paced environment.

Personal Attributes

• A proactive and solution-oriented approach.
• Strong problem-solving skills and the ability to make decisions under pressure.
• A team player with excellent interpersonal skills.
• High level of discretion and confidentiality when handling sensitive information.

We are seeking an experienced and motivated Business Services Manager to join our team. The role is responsible for overseeing the charity’s business service functions, including Human Resources, senior administration, ensuring and overseeing GDPR compliance within the charity, IT coordination and Safeguarding. The successful candidate will also be responsible for developing, reviewing and updating the organisation’s policies and procedures.

Key Tasks and Responsibilities

HR

• Oversee all HR functions, including recruitment, onboarding, performance management, employee relations, and staff development.
• Ensure compliance with employment laws and regulations and maintain up to date HR records.
• Provide guidance and support to managers and staff on HR-related matters.
• Maintain accurate records of each employee and ensure proper allocation of benefits due.
• Oversee all training requirements for the charity.

​Administration

• Manage the day-to-day operations of the business services team, ensuring efficient administrative support to the organisation.
• Coordinate and manage office facilities, supplies and equipment.
• Support the executive team with scheduling, correspondence, and other administrative tasks.
• Ensure all insurance required by the charity is in place and regularly oversee any changes.
• Oversee the Donor Care team to ensure processes and protocols are in place to ensure a high quality donor care experience.
• Keep up to date with legislative and regulatory requirements and good practise across Business Services.

​GDPR & IT Coordination

• Act as the DPO for the organisation, ensuring compliance with GDPR and other relevant data protection regulations.
• Develop and maintain data protection policies and procedures, and oversee staff training on data privacy.
• Conduct regular audits to ensure data protection compliance across the organisation.
• Liaise with external IT provider to ensure the organisations IT infrastructure is secure, up to date and aligned with operational needs.
• Manage IT assets, software licenses, and support the implementation of new technologies.
• Provide IT support and training to staff as needed.

​Safeguarding Lead

• Act as the designated Safeguarding Lead for the organisation, ensuring the safety and wellbeing of all beneficiaries we work with.
• Develop, review and update safeguarding policies and procedures ensuring they are in line with best practise and legal requirements.
• Deliver safeguarding training to staff, and all associated personnel, and manage safeguarding concerns and incidents.

Policy Development and Compliance:

• Lead the development, review and updating of organisational policies and procedures, ensuring they reflect current laws, regulations and best practises.
• Ensure policies and procedures are effectively communicated and implemented across the organisation

Person Specification

Key Requirements 

• Proven experience in a similar role
• Strong knowledge of HR practices, employment law and GDPR regulations.
• Experience in Safeguarding and developing organisational policies and procedures.
• Excellent organisational, communication and interpersonal skills.
• Ability to manage multiple priorities and work under pressure.
• Strong IT skills and knowledge in Microsoft Sharepoint.

​Desirable Qualifications

• CIPD qualification or equivalent in HR management.
• Experience in a safeguarding role.

​ 

Stoll is the lead provider of housing and support services in the Veterans sector.  Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for over 100 years. We are currenty undertaking a major transformation programme across all of our operations, including, but not limited to, resource identification across our services, reviewing software use, realigning workflows across our infrastructure, whilst upgrading systems and improving processes. The newly formed Finance & Business Services team is seeking to fill the Business Services Manager position as part of this growth. 

The role will be hybrid and flexible by agreement in keeping with the charity’s workflow patterns. Please note that the hours for this role will be Monday-Friday, 35hrs per week.

About the role:

• Experience of leading, then developing the skill sets of operational teams across multiple departments.
• Strong negotiation skills to get the best deals from contract.
• Experience of analysing management information and making recommendations to inform decision making is essential.
• Experience of working on own initiative within policy, procedural and legislative requirements.
• Experience of having worked in a charity or social housing is essential
• Evidence strong IT skills, systems implementation and process review.
• Excellent knowledge of operational policies and procedures.

Qualifications:

• Essential - qualified by experience, demonstrable by previous roles closely aligned to the above job description.
• Degree educated, with a further qualification from the Charted Management Institute or the Institute of Leadership and management (desirable).
• Educated to a minimum of A-levels (or equivalent) in English, Maths and/or Business (essential).
• Demonstrable commitment to and evidence of continuous professional development and learning.
• Self-starter with a flexible mindset, able to deal with deliverables and objectives changing at
• relatively short notice.
• Logical and proactive approach to issue resolution, able to break down a problem into its parts,
• assess the available options and identify a recommended solution.
• Strong business acumen and detailed knowledge of the supported housing area.
• Strong leadership and management skills and the ability to assign tasks to the correct team or team member.
• Strong interpersonal skills plus good communication skills, both written and verbal.
• Good organisational skills including being able to prioritise a diverse workload to ensure targets are achieved and the ability to work to monthly deadlines.
• Good team working skills.

As a small organisation we look forward to recruiting a strong team player who is enthusiastic about developing a new role.

If you would like more information regarding the role, please view the JD attached.

This position may be subject to DBS checks

Salary: £32,000 FTE (approx £22,857 pro rata)

Hours: Part time - 25 hours per week 

Days and times: preferred option 5 hours per day Tuesday to Saturday but open to discussion; Some flexibility required to support the retail team when business directs such as Health & Safety or Annual Leave issues to provide shop cover and support

Contract: Permanent

Responsible to: Director of Resources

Responsible for: Shop Managers and Assistant Manager, cover staff

Accountable to: Marketing & Communications Manager

Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction

Closing Date: 12 noon on Friday 4th October 2024

Interviews: TBC

ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION

We are looking for someone to support our enthusiastic team of shop managers and volunteers whilst developing our retail operations as vibrant hubs in the community. 

We currently have two stores but are looking to develop and expand these so need someone who can manage and support the team, help with expansion and develop relationships with corporate partners and donors. 

The shops are an important part of our organisation and we are excited to develop this area and look forward to hearing from interested candidates. 

Purpose of the job 

This role is an exciting opportunity for an outstanding individual to join the UK Youth Fundraising team. UK Youth already works with a broad range of exciting corporate partners, including Coca-Cola Europacific Partners, KFC, Burger King and RSA Insurance. This role focuses on identifying and securing new income generation opportunities with Corporate Partners across strategic, commercial and charity of the year style collaborations. 

Key responsibilities

• Lead and secure income from new corporate organisations and achieve new business targets
• Identify new corporate opportunities to add to the new business corporate pipeline
• Pro-actively engage new businesses using a range of methods: e.g. working with senior stakeholders, events, networking, cold calls, emails, LinkedIn
• Develop and strengthen warm relationships with prospective funders and find opportunities to engage them in the work of UK Youth
• Develop corporate bids, budgets and proposals, managing the process across different teams, cultivating strong relationships with internal and external stakeholders
• Create and present high quality, persuasive funding bids to C-suite audiences and senior stakeholders
• Present and attend meetings alongside senior leaders and stakeholders at UK Youth
• Work with the Senior Partnerships Manager to identifying new streams of income from different corporate audiences
• Work with the Senior Partnerships Manager to develop the corporate partnerships offer beyond income generation, identifying opportunities for corporate partners to offer their skills and expertise to further UK Youth’s charitable objectives
• Ensure all donations are accurately recorded and recognised, working closely with the finance team
• Ensure that the CRM is up to date and accurate at all times
• Keep up to date with trends, research and data on fundraising and corporate partnerships, helping to inform long-term strategy

Experience we're after

• Demonstratable experience in a sales or corporate fundraising role, working on six – seven figure proposals
• Proven track record of corporate partnerships fundraising/ securing sales targets from new organisations
• Experience of working in a busy and deadline-driven environment and achieving ambitious targets
• Experience negotiating, pitching and presenting to senior (C-suite) internal and external stakeholders 

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 7th October 2024 at 11:59pm (Midnight)

Interview date(s) proposed: w/c 14th October 2024

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Full time (flexible working options available)

Homebased – UK

Closing Date: 29 September 2024

Ref 6807

We have a unique and exciting opportunity for a skilled individual to join our Retail Strategic Operations team as Business Partner.

Our purpose is to create vibrant retail spaces that embrace and inspire communities (see our Vision & Purpose document attached). 

Our values (see our Cultural Values document attached) underpin all that we do and how we work as a team – with one another, with our volunteers, and with our customers.

We ‘re looking for someone who can successfully utilise their combined skills of people management and business / entrepreneurial thinking to influence and achieve results.

Do you have the skills and experience to help us do that? Do you align with our vision & values? If your answer is yes – we have the role for you.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

Our shops exist to provide a beautiful shopping experience for all the community. They are each unique within our family of propositions but are united in creating an energy and atmosphere, with positivity and kindness, and providing a welcoming diverse environment.

About the Role

The Retail Business Manager, South provides a new opportunity to be a part of the evolution of Save the Children Retail.

This role will play a pivotal part in leading and inspiring change, motivating teams, bringing the Save the Children culture and our vision to life.

This role will be vital in providing clarity and direction with regards to how we operate (see our How Our Shops Operate document attached), guiding and engaging shop teams to drive the business to optimum operational success, as well as harnessing commerciality and embracing localism in line with each shop's proposition.

The current shops you'll manage include Sidmouth, Totnes, Clapham, and Lymington but please note that these shops/locations will change as the business evolves.

About You

Essential skills & experience:

• You'll have exceptional people management skills, including strong leadership and motivational skills.

• You will be entrepreneurial and driven by results with the ability to recognise and prioritise opportunities with the greatest potential.

• You'll be experienced in driving and delivering change management.

• You will be experienced in managing multiple sites and staff, comfortable with providing remote guidance and direction.

• You'll have a valid driving license and be willing and able to travel regularly to the shops you manage.

This role provides an opportunity for someone with relevant experience in a similar role, looking for a fresh challenge and the chance to hone and utilise their skills to make a positive impact.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.

• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

• This role also includes a car / car allowance.

Please note, this role will require regular travel to your designated shops.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

CASPA is a passionate local charity that encourages autistic pride, self-advocacy, life skills and safe, inclusive community connections. We aim to build a society in which autistic people feel understood and empowered to be their full self and live their best life. 

We are recruiting for an experienced Operations Officer to support the HR and Operations team to ensure the effectiveness and efficiency of our core operations functions with a strategic focus on accessibility and user experience in a neurodiverse organisation. 

The Operations Officer plays a key role in the delivery of infrastructure projects and provide essential support to the effective day-to-day running of the charity and works closely with all core teams, ensuring processes operating effectively to allow CASPA to grow and adapt to the needs of our members and staff. 

The ideal candidate is a resilient, solution-focused person, able to work efficiently on their own initiative and collaboratively within a team.  

We are looking out for a team member with a proactive and person-centred approach when communicating with internal and external stakeholders, who takes pride in the quality of their work and is keen to learn and develop in their role.

They will ideally also understand CASPA’s key work areas. 

We are particularly keen to attract those with lived experience of neurodivergence and believes in the importance of nurturing a diverse team who reflect our values. 

Ability to travel in and around the Bromley area is essential to the role. 

We are a person-centred organisation that recognises the commitment and passion our staff team bring to work and their dedication to delivering impactful services and support to our members. We show our appreciation by looking after our team's wellbeing and supporting them to achieve a healthy work-life balance. We offer staff benefits such as enhanced annual leave, an Employee Assistance Programme, wellbeing resources, contractual sick pay, learning and development opportunities, and more.

Hours: Full-time

Remuneration: £31,500 per annum

Duration: Permanent

Location: Manchester, UK (hybrid working available)

Can you provide excellent operational administration and coordination both in the UK and deployed internationally?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

We are recruiting internally for an Operations Coordinator who will provide support and administration to our humanitarian health operations, working closely with our operations managers, deploying and deputising as required as well as working on key aspects of grant management and proposal development.

Our Ideal candidate will combine excellent office administration experience with solid theoretical understanding and practical experience of the humanitarian sector.

You will have excellent interpersonal skills and be able to coordinate effectively with people from a range of culture, professional backgrounds, and perspectives.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through an influential role in our humanitarian programming.

How to apply

We strongly recommend that you read the Candidate Information Pack - Operations Coordinator - August 2024 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Your covering letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification

Applications must be submitted no later than Friday 20th September 2024

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

We are a large and busy Church of England parish and are looking for an energetic and self-motivated Operations Manager to join our leadership team.  You will be someone who can oversee all the operational elements with appropriate attention to detail and processes and also take a full part in supporting new developments in line with our vision.

Our Operations Manager is moving on after almost 3 years in post so we are looking for someone to lead our Operations Team at All Saints Church, Ecclesall.

The role requires the oversight of four areas of church operations:

• Administration including finance

• Communications

• Estates

• Governance

You will manage the operations team (6 staff) and work closely with the ministry team, a wider range of active volunteers and users of our halls complex. You will be able to deal with issues sensitively and with an approach appropriate to our Christian faith. The role does include some evening and weekend work but will mainly be carried out during office hours.

Responsibilities:

General Operations Management

1.1 Manage the Church Office to ensure that the working environment and working practices are efficient, flexible and fully reflect the mission and values of All Saints.

1.2 Manage and maintain the church databases and files to ensure kept up to date and fully compliant with Data Protection legislation.

1.3 Working closely with the Ministry Team, including participation in the weekly senior team meeting, manage the church programme and calendar.

1.4 Oversee the preparation of the resources required to support the weekly services, major church festivals and other church events. Lead on arranging some events.

1.5 Oversee enquiries about baptisms, weddings, funerals and church yard.

1.6 Provide informed support to volunteers in all areas of administration and operations covering a wide range of regular and adhoc activities.

Communications

2.1 Support the Vicar in ensuring timely, appropriate and effective internal and external communications including the weekly e-mail and hard copy church notices.

2.2 Ensure that the website is regularly reviewed and updated, as required.

2.3 Manage All Saints’ profile and activity on social media.

2.4 Respond to enquiries and requests from the Diocese, local community and external organizations, as required.

2.5 Manage communication with members of the church family in matters relating to news and weekly notices in a timely manner

See attachments for furhter responsibilities and details 

Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.

About the Role:

As the Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.

Key Responsibilities:

• Assist the Retail Manager in achieving sales targets and operational goals.
• Lead, inspire, and manage a dedicated team, including staff and volunteers.
• Ensure exceptional customer service and a welcoming store environment.
• Manage inventory, merchandising, and store presentation to align with brand standards.
• Oversee daily store operations, including cash handling, reporting, and compliance.
• Contribute to marketing initiatives and community engagement efforts.

About You:

• Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
• Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
• Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
• Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.

Why Join Us?

• Training: Additional training and development opportunities will be provided.
• Team: Join a friendly and supportive team that is dedicated to making a difference.
• Impact: Be part of a company that values its people and their contributions to both business and community.

If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!

How to Apply:

Please submit your CV and a cover letter explaining why you would be a great fit for this role.