Business operations manager jobs

About Bristol Avon Rivers Trust

Bristol Avon Rivers Trust is an independent environmental charity dedicated to restoring and protecting the rivers of the Bristol Avon catchment for people and wildlife.

We work across urban and rural landscapes to deliver practical river restoration, natural flood management, climate resilience, biodiversity recovery and community engagement projects at a catchment scale. Our work ranges from removing barriers to fish migration and restoring river habitat, through to supporting regenerative farming, creating wetlands and woodlands, and engaging communities in citizen science and environmental action.

As the Trust continues to grow in scale, ambition and complexity, we are seeking an experienced and highly organised Head of Operations to help strengthen our organisational systems, support our team and enable the effective delivery of our strategic vision.

Location
Hybrid working – with regular attendance across BART offices, project sites and meetings within the Bristol Avon catchment.

Reports to
Chief Executive Officer

Hours
Full-time (37.5 hours per week)
Flexible working arrangements considered.

Purpose of the Role

The Head of Operations will play a central leadership role within Bristol Avon Rivers Trust, ensuring the organisation operates safely, effectively, efficiently and sustainably as it continues to grow.

This is a strategic and hands-on operational role overseeing organisational systems, support governance, HR, compliance, health & safety, programme management support and internal operations.

Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisations systems and culture needed to support high-quality delivery across a growing environmental charity.

The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisations goals.

Key Responsibilities

Organisational Leadership & Operations

• Lead and oversee day-to-day organisational operations across the Trust
• Develop and improve internal systems, processes and operational procedures
• Support organisational planning and delivery against BART’s strategic objectives
• Work closely with the CEO and senior managers to support organisational growth and resilience
• Contribute to organisational decision-making and leadership culture

People & HR Management

• Oversee HR systems, policies and procedures
• Support recruitment, onboarding and staff development processes
• Help foster a positive, inclusive and high-performing workplace culture
• Support managers with operational people-management matters
• Coordinate staff wellbeing and professional development initiatives

Governance & Compliance

• Ensure compliance with charity, company and employment regulations
• Support the CEO with governance processes, trustee reporting and organisational policies
• Oversee organisational risk management systems
• Ensure appropriate insurance, contracts and compliance frameworks are in place
• Lead on operational health & safety systems and organisational compliance

Organisational Systems

• Support organisational budgeting and financial monitoring alongside the finance and Senior Leadership team
• Oversee operational procurement and contract management systems
• Support implementation and optimisation of organisational systems, including Customer Relationship Management (CRM) and IT systems including cyber security
• Improve internal reporting and programme coordination systems

Programme & Delivery Support

• Support operational coordination across BART programmes and projects
• Help ensure teams are appropriately resourced and supported
• Improve organisational project management systems and workflows
• Support efficient collaboration across delivery teams
• Contribute to organisational development opportunities and partnerships

Person Specification

Essential Experience & Skills

• Significant experience in operational management, organisational leadership or business management
• Experience developing and improving organisational systems and processes
• Strong understanding of governance, compliance and organisational risk management
• Experience supporting HR and people-management processes
• Excellent organisational and project management skills
• Strong interpersonal and communication skills
• Ability to work strategically while also being comfortable with operational detail
• Experience managing competing priorities in a fast-paced environment
• Proficient in Microsoft Office and organisational software systems

Desirable Experience

• Experience working within the environmental, charity or public sector
• Knowledge of charity governance and funding environments
• Experience supporting organisational growth and change management
• Familiarity with CRM systems and operational databases
• Understanding of health & safety systems within field-based organisations

Who We’re Looking For

We are looking for someone who:

• Is highly organised, proactive and solutions-focused
• Enjoys enabling others to succeed
• Can balance strategic thinking with practical delivery
• Is calm and adaptable in a growing organisation
• Has strong emotional intelligence and leadership skills
• Wants to help a small organisation grow and deliver its goal of restoring rivers, landscapes and communities

Why Join BART?

This is an exciting opportunity to help shape the future of one of the UK’s growing rivers trusts at a pivotal stage in its development.

You’ll join a passionate and ambitious team delivering meaningful environmental change across the Bristol Avon catchment, while helping build the organisational foundations needed for long-term impact.

Benefits

• 25 days annual leave plus bank holidays and Christmas close
• Flexible and hybrid working
• 9% Employer pension contribution
• Professional development and training opportunities
• Employee wellbeing support
• Opportunity to shape a growing organisation with real environmental impact

Equality, Diversity & Inclusion

Bristol Avon Rivers Trust is committed to building an inclusive and diverse workplace where everyone feels valued, respected and supported.

We actively welcome applications from people of all backgrounds and communities, particularly those underrepresented within the environmental sector.

Location: Hybrid (minimum of two days in the office (119 Britannia Walk, London N1 7JE))

Salary: 45k per annum

Role Status: Full-time, 37 hours per week

Closing Date: 28 Jun 2026 - Applications will be reviewed as received and the role may close early

We are seeking a proactive and experienced Membership Engagement Manager to join CIHT on a 12-month maternity cover contract.

Leading a small, dedicated team, you will oversee membership operations and work collaboratively across the organisation to ensure our members receive excellent service and meaningful opportunities to engage.

This is a high-impact role where you will make a tangible difference over the next 12 months—strengthening member engagement and retention while contributing directly to CIHT’s ongoing digital and CRM transformation programme.

What you’ll be doing

• Leading engagement and retention initiatives and campaigns
• Improving the member journey and experience
• Supporting a strong regional and volunteer network
• Using CRM and data insight to improve performance
• Using data and CRM insight to drive decisions and improve performance
• Contributing to our digital and CRM transformation work
• Managing and supporting a small, collaborative team

About you

• Experience in membership, engagement or relationship management
• Strong CRM and data capability
• Experience leading and supporting teams and working with stakeholders
• Collaborative, organised and focused on delivery

Other requirements

• Willingness to travel within the UK with occasional overnight stays and occasional work outside standard office hours

• Commitment to and support of equality, diversity and inclusion and understanding of how this applies to delivery of own area of work

• Commitment to the aims, values and charitable objectives of CIHT

A great opportunity to make a visible difference to member experience and engagement over the next 12 months.

1. Background

Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America

The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.

2. Purpose of the Role

The Senior Operations Officer supports operational planning, procurement follow-up, documentation control, and implementation support systems so that project delivery requirements are translated into timely and well-organised operational action.

3.Terms of Reference

• Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
• Reporting to: Project Manager
• Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
• Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
• Full time/Part time: Full Time

4. Scope of Work and Key Responsibilities

    Operational planning and tracking

• Support the Project Manager in maintaining operational plans, procurement trackers, action logs, and implementation support schedules.
• Monitor progress of operational actions and follow up with responsible staff to minimise avoidable delays.

     Procurement and Supply chain support

• Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing.
• Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention.
• Coordinate with the Sudan Operations and Logistics Officer on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation

Documentation and Asset control support

• Maintain orderly operational records covering procurement files, delivery notes, inventory information, service agreements, and other control documents.
• Support tracking of assets, equipment, and key operational commitments linked to project implementation.

   Operational Risk Management

• Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness.
• Provide timely updates to the Project Manager on issues requiring escalation or re-prioritisation.

5. Qualifications and Experience

• Bachelor’s degree or Diploma in operations management, logistics, supply chain, Business Administration, or related field 
• At least 5 years of relevant experience; preferably in humanitarian or project environment.
• Good understanding of procurement workflows, record keeping, and implementation support systems.
• Strong organizational, attention to details and communication skills.
• Full professional proficiency in English.
• Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
• Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.

6. Core Competencies

• Operational organization
• Confidential handling of information
• Analytical thinking.
• Service orientation and teamwork

7. Compliance, Safeguarding and Ethics

The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.

The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.

The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.

Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.

We are looking for a Head of Operations & Development to play a key leadership role in a creative, community-focused Arts Council England National Portfolio Organisation.

This is a hands-on role combining leadership of day-to-day operations with responsibility for income generation through funding applications, grants, and tenders.

You will play a central role in strengthening how we work and ensuring we have the systems, resources, and funding needed to deliver our programmes and grow sustainably.

About Gazebo

Gazebo is a diverse arts organisation based in Wolverhampton and an Arts Council England National Portfolio Organisation.

We have a fantastic programme of Theatre in Education, community arts, out-of-school activities, professional touring theatre, and creative training. Our work supports children, young people, and communities to build skills, confidence, and creativity.

We are rooted in our values of creativity, inclusion, and collaboration, with a strong commitment to diversity, social justice, and community engagement.

What you’ll do

• Lead the day-to-day operations of the organisation
• Develop and maintain effective systems and processes
• Lead on funding applications, bids, and tenders
• Identify and develop new income streams and partnerships
• Oversee financial processes, budgets, and reporting (with support)
• Support governance, compliance, and reporting
• Line manage staff and support effective organisational delivery

About you

We are looking for someone who:

• Has experience in a senior operational or management role
• Has experience writing funding applications or bids
• Is confident managing a broad range of responsibilities
• Is proactive, organised, and able to take ownership
• Is approachable and able to build strong working relationships

We are particularly interested in candidates with experience in the arts, cultural, or voluntary and community sector. However, we also welcome applications from those with transferable skills and experience from other sectors.

Why join us

This is a key leadership role within a small, ambitious organisation.

You will play a central part in shaping how we operate, securing funding, and supporting the delivery of creative work with communities.

For full details, including the full job description and person specification, please visit: linktr.ee/gazebotheatreuk

How to apply

Please send:

• A CV (maximum 2–3 pages)
• A supporting statement (maximum 2 pages)
• A completed equalities monitoring form

Your supporting statement should:

• Set out how you meet the requirements of the role, as outlined in the full person specification (in candidate pack available on our link tree)
• Highlight your experience of operational management and funding
• Include an example of a funding application or similar work
• Explain why you are interested in the role and why you would be a good fit

 Please include “Head of Operations & Development” in the subject line of your email

 Closing date: Friday 19 June 2026
 Interviews: Friday 3 July 2026, Gazebo Theatre, Wolverhampton

If you need any support with your application, please get in touch and we will do our best to meet your needs.

Equality & inclusion

We particularly welcome applications from people of the Global Majority and those currently underrepresented in the arts and cultural sector.

Got business development skills?  Honed in, or applicable to, the charity sector?  Take a look at our new Business Development Manager post!

This new role will lead the development and delivery of sustainable business services for WLCVS and its member organisations, supporting organisational resilience, income diversification, and collaborative partnerships. The post-holder will play a key role in formalising new partnerships, securing new funding and contract opportunities, and promoting innovation across the sector.

The Business Development Manager in conjunction with the Operations Manager together form the CVS’s Senior Management Team. They will ensure the charity operates in compliance with all regulatory requirements while maximising impact for beneficiaries and communities.

About Us

The Early Education and Childcare Coalition unites the voices of parents, children, providers, early years professionals and the wider business community, working together for investment and reform of early education and childcare in England.

We believe that we all benefit from a well-functioning early education system and we all have a role to play in ensuring it works for children, parents and the economy.

We are backed by some of the most high-profile campaign and research organisations in the UK. Our members span providers, parent groups, trade unions, the business community and NGOs. Together, we use our collective voice and research to build public and political support for change.

This is an exciting time to join the Coalition. We have experienced significant growth in recent years and, with early years firmly on the political agenda, we expect this to continue.

About the role

• Hours: 30 hours per week (this can be worked over 4 or 5 days). We will consider other working patterns with a minimum of 3.5 days per week worked over 4.
• Duration: Two-year contract, renewed subject to funding
• Location: Home-working, can be based anywhere in the country
• Salary: c. £53,820 per annum FTE (£43,056 pro-rata for 4 days)

We are a remote team, with most colleagues based outside London. This role will support the whole organisation and requires occasional in-person meetings such as in-person team planning days which you will be expected to travel to.

We work flexibly and understand the realities of balancing work with caring commitments. We trust you to manage your time, but expect most hours to be worked within core office hours. To support effective remote working, all staff work on Thursdays.

This is a senior, cross-cutting leadership role sitting at the heart of the organisation. You will lead on operations, finance, HR and organisational systems, while working closely with the Executive Director and Senior Leadership Team (SLT) and the Board to ensure the Coalition is sustainable, well-run, and set up for growth and impact.

About You

You are an experienced operations leader with a strong track record of building and running effective organisational systems, ideally within a charity, social impact or policy environment.

You are equally comfortable developing strategy and rolling up your sleeves to deliver. You bring strong financial and organisational management skills, and are motivated by enabling high-impact teams to thrive.

You have experience working at senior leadership level and are confident operating across a small, fast-paced organisation where priorities can shift quickly. You are a systems thinker who can spot gaps, create structure, and improve how things work.

What You Can Expect to Be Doing

Function leadership

• Work as part of the Senior Leadership Team
• Contribute to organisational strategy, planning and growth
• Support organisational decision-making, balancing operational, financial and strategic priorities

Develop operations and organisational systems

• Oversee the day-to-day running of the organisation, ensuring efficient and effective operations
• Develop and implement systems, processes and policies to support a scaling organisation
• Take ownership of organisational infrastructure (e.g. CRM, internal systems, workflows)
• Improve internal coordination, planning and ways of working across functions

Financial management and sustainability

• Oversee day-to-day financial operations, including reporting, invoicing and payments
• Support organisational financial planning, forecasting and scenario modelling
• Work with external accountants/bookkeepers and ensure strong financial controls
• Support the Executive Director and Board on financial governance and decision-making

People management

• Ensure the organisation has robust HR systems in place, ensuring they reflect changes in legislation, support staff wellbeing and development and foster an inclusive and positive culture
• Lead recruitment, onboarding and staff contracts
• Support performance management, team development and organisational culture

Programme and contract management

• Oversee operational delivery of programmes and projects
• Manage funder agreements and contracts, ensuring compliance and reporting
• Support programme leads with planning, delivery tracking and coordination
• Strengthen systems for delivery and accountability

Governance and organisational support

• Support effective governance, including Board coordination and reporting
• Ensure strong administration of meetings, papers and decision-making processes
• Strengthen alignment between governance, strategy and operations

Cross-organisational leadership

• Act as a central coordination point across policy, campaigns, research and communications
• Support other heads of function to deliver effectively through strong operational systems
• Identify and address organisational capacity gaps, particularly in admin, finance and infrastructure

Person Specification

Essential

• Experience of working at senior leadership level
• Strong experience in operations and financial management
• Experience establishing or improving systems and organisational infrastructure
• Experience of HR processes and people management
• Experience supporting governance and working with senior stakeholders
• Ability to operate effectively in a small, fast-paced and growing organisation
• Strong organisational, problem-solving and communication skills

Desirable

• Experience in a charity, coalition, membership or policy organisation
• Experience supporting organisational growth or scaling
• Experience managing CRMs or digital systems
• While not essential, we would welcome applications from candidate who have either a HR or a financial qualification i.e. CIPD qualified or AAT qualification or similar level of experience and knowledg

The application process

Please apply with a CV and cover letter (no more than two pages) by the listed closing date. No agencies please. We recognise that the use of AI technologies can be useful in reducing the work that goes into job-hunting, however, we kindly request that you use your cover letter to evidence that you have understood the requirements of the role and provide examples of how you can meet the criteria.

The EECC is committed to equity, diversity and inclusion. We use anonymous recruiting during the application process and we use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team.

We regret that our small team does not have capacity to respond to unsuccessful applicants individually.

Timeline

• Closing date: 23:30, Thursday 11th June
• Notified for interview by: Tuesday 16th June
• Interviews: We expect this to be a two-stage interview process with first interviews held on either 24th or 25th June and second stage interviews arranged an agreed time.

The Supporter Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance to ensure a first-class supporter experience.

As the Fundraising Operations Executive, you will primarily work as part of a small team to deliver essential fundraising operations activities ensuring excellent customer service, accurate records and reporting, and maintaining high levels of compliance. To ensure appropriate resourcing across the wider team and maintain SLAs, the role will also assist with enquiries and supporter stewardship activities as required.

 

This role is offered on a part-time basis 17.5 hours per week.

 

Key Responsibilities:

 

Donation processing

· Ensure accurate data entry within CRM Salesforce, related to all campaign types, to include: In memory, Fundraising, Sporting Events, Direct Marketing Campaigns and unsolicited gifts; ensure accurate coding of online fundraising pages.

· Comply with policies and guidelines to handle cheques, cash, and vouchers, liaising with Finance team where required.

· Ensure accurate administration related to Standing Order payments, direct debits instructions, ensuring amendments, cancellations and new instructions are correctly handled.

· Ensuring ‘in aid of’ and gift acceptance policies are adhered to.

Supporter administration & compliance

· Ensure formal guidelines and best practice are adhered to in relation to Direct Debits, Gift Aid, FR codes of Fundraising Practice, Gambling Commission, and the Data Protection Act.

· Undertake a range of administrative duties including management of internal email enquiries; incoming post management; mailing order materials related to funeral collections, fundraising merchandise, and general health information; scanning, printing and archiving of documents.

· Ensure financial compliance activities such as refunds, income reversals and recoding are correctly administered; ensuring Salesforce CRM is updated with supporter details with a high level of integrity; ensure Gift Aid administration compliance such as recording of declarations, correct storage and compliance checks are undertaken. 

 

Knowledge, skills and experience needed:

· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.

· Experience of customer care or fundraising in the charity sector.

· Experience of handling queries and complaints in administrative role.

· Excellent written and spoken communication skills.

· Good level of skills in CRM/database management skills.

· Ability to work with a high level of accuracy and attention to detail.

· Good organisational skills and the ability to prioritise workload.

· Ability to remain calm under pressure.

· Confident and engaging telephone manner.

 

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £12,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the7th June 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Job Summary: The Operational Manager will provide strategic and operational leadership across regional and national services ensuring the consistent delivery of high-quality, innovative and evidence-informed services.

Working closely with the PAC-UK Senior Leadership Team the postholder will drive service improvement, embed best practice and support staff development across regional and national teams

The role will also contribute to shaping national approaches through local insight, ensuring that services align with PAC-UK’s strategic priorities, relevant legislation and Family Action’s values and policies.

Key Tasks & Responsibilities

1.To manage, support and supervise Practice Managers to ensure that the services provided are efficient, effective, offer high quality and work to measurable outcomes.

2.To have overall responsibility for ensuring that Practice Managers are making the best use of resources by overseeing the annual budget-setting process and by closely monitoring income and expenditure on a regular basis with Senior Leadership Team Members.

3. Assist Practice Managers in the allocation of cases, management of caseloads drawing on contract monitoring data to support decision making

3.To work with Practice Managers to make sure that all commissioned services meet their performance targets and comply with the relevant contract monitoring and reporting arrangements. Including preparing performance data, presenting monitoring reports at commissioner meetings.

4. To manage, support and develop PAC-UK volunteers which includes robust inductions, supervision and opportunities for additional trainings and developments relevant to the role.

5. To lead on and support the development of PAC-UK's voice and influence work (including ongoing co-design and co-production of services and leading on events such as National Adoption week alongside other regional/national voice and influence events.

6.To ensure that all projects are fully compliant with Family Action’s Safeguarding Children and Vulnerable Adults policies, procedures and practice standards.

7.To oversee the safe recruitment of new members of staff, and to make sure that all members of staff have coherent job descriptions, are properly inducted, receive regular supervision, are subject to an annual performance appraisal and have up-to-date development plans.

8.To be a passionate advocate for service user participation and involvement: children, young people and adults, and to work with Practice Managers to increase the opportunities for service users to influence and shape the way adoption services are designed, developed and delivered, including oversight of volunteers.

9.To support Practice Manager in setting and implementing Continuous Service Development Plans, Practice Wheels, Open to closure pathways and logic models as part of a commitment to continuous service improvement.

10.To identify gaps and any shortfalls in performance and, by working collaboratively with staff and Practice Managers to develop practical solutions to address them.

11.To promote a positive public image of Family Action to increase public and professional awareness of Family Action’s work and support the Senior Leadership team in securing new and re-commissioned contracts.

12. With close support of the Senior Leadership team, manage service budgets to ensure sustainability and value for money.  Identify and respond to financial and performance risks and prepare business cases and financial plans for service development.

13.To develop good working relationships with funders, commissioners and other key stakeholders within the Adoption Sector and to contribute to local strategic and national Adoption initiatives, as appropriate.

14.To ensure the implementation of Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.

15.To comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare.

16.To work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required.

17. To have strong safeguarding understanding and experience and act as safeguarding lead in conjunction with other Operational Managers and the National Lead.

The Operations Manager plays a key leadership role in ensuring the effective day-to-day running of the charity. Working closely with the Business Development Manager and Board of Trustees, the postholder will oversee operations, finance, governance, and organisational systems to ensure the charity delivers high-quality services in line with its mission and strategic objectives.

The role will strengthen organisational sustainability through robust financial management, effective systems and processes, strong team leadership, and support for income generation activities.

The Operations Manager in conjunction with the Business Development Manager together form the CVS’s senior management team. They will ensure the charity operates in compliance with all regulatory requirements while maximising impact for beneficiaries and communities.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in either Crisis Skylight Edinburgh (EH8 8BQ), Newcastle (NE1 2AF) or Merseyside (L1 5BD) at least three days per week. There is an expectation of regular travel across all sites and travel to our London head office approximately once every six weeks.

Contract: 12-month fixed term contract or secondment opportunity, including external secondments.

Salary: £74,572 per annum

About the role

This is an exciting opportunity to step into a pivotal senior leadership role at a critical moment for Crisis. We are looking for a Director of Operations on a 12-month fixed term contract or secondment, someone who thrives in periods of transformation and can lead a geographically dispersed senior team. If you are energised by complexity, motivated by mission, and ready to make a real difference during a period of change, we want to hear from you.

With a bold new strategic direction placing Client Services at the heart of ending homelessness, Crisis is implementing a place-based approach to system change, becoming a housing provider, and scaling the impact of our nine Skylights and Christmas offer. This role sits at the centre of that change. You will provide strong, values-led leadership across our Skylights in Edinburgh, Newcastle and Merseyside, senior support to the Lead Clinical Psychologist as well the entirety of Client Services across Great Britain. You will be bold in driving continuous improvement, collaborative in your approach to partnerships, impactful in your use of data and insight, and equitable in your leadership.

About you

• Significant senior leadership experience in a relevant sector, such as homelessness, adult social care, health, education, or employment, with a strong track record of inspiring and empowering people and teams through change.
• Excellent networking, partnership-building and influencing skills, adaptable to a range of audiences from frontline staff to senior politicians and funders
• A proven track record in operational leadership: implementing quality standards, compliance assurance, governance, and driving continuous service improvement
• Strong analytical skills and confidence using data to generate insight that improves service effectiveness, alongside experience managing significant and complex budgets
• A commitment to equality, diversity and inclusion, and an understanding of psychologically informed, trauma-informed approaches when working with people who have experienced complex adversity
• A genuine commitment to Crisis’ purpose and values, and a passion for ending homelessness — we particularly welcome applications from people with lived experience of homelessness

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members, volunteers and supporters are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 9 June 2026 at 23:59

Stakeholder panel interview: Thursday 25 June 2026 online via Microsoft Teams

Main panel interview date and location: Friday 3 July 2026 at Crisis Skylight Edinburgh

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and more than a thousand international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and it is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead (contact details on our Jobs page).

The Unifrog platform

Over the last 12 years, the Unifrog platform has grown enormously from its starting point as a simple tool to help students pick their UK university courses and apprenticeships. It now helps young people from 4 years old up to explore their interests, record the great things they’ve done, compare every post-16 and post-18 course in the UK and every undergraduate programme taught in English in the world, find and organise work experience, and draft their application materials. The platform also helps teachers and career advisers to guide students every step of the way, makes it easy for parents to explore the platform via their own accounts, and helps employer and university recruitment teams to interact directly with students. 

We have a long list of exciting projects for the platform, always aiming to get us closer to achieving our mission. We are looking for someone to join Unifrog’s team to help us continually improve the platform’s existing tools, and to also develop new ones. 

What you’ll do

You’ll work on improving the platform itself, mainly how data feeds into our platform and makes it work behind the scenes, as well as maintaining and improving the processes that drive our development cycles. 

Your responsibilities will include:

• Dev cycle administration

  • Owning our dev cycle administration from beginning to end, across Productlane and Linear. This includes:

    • Managing inbound product requests that have been logged on our Productlane account;

    • Updating Linear with developments that we aim to work on, are working on, or have launched;

    • Communicating updates to the team, including writing and sharing changelog posts, and creating clear documentation for changes that have gone live.

  • Testing functionality for upcoming or newly released changes to the platform.

  • Liaising with the team members for whom new developments are most relevant, to ensure that they have fed into plans for upcoming changes, and are happy with changes that have gone live.

• Troubleshooting platform functionality issues
  
  Investigating then answering questions about platform functionality that are raised by our partner-facing teams.

• Point person for two technical integrations
  
  Becoming the point person for questions about the platform’s technical integrations, specifically SSO, and Wonde (MIS integration).

• New data projects
  
  Supporting projects that improve how data feeds into the Unifrog platform, for example, scoping the requirements for changes to our tool that allows teachers to make bulk updates to student information.

You’ll become an expert in:

• How the Unifrog platform works behind the scenes, with a particular focus on how complex datasets feed into the platform and power our tools;

• Technical tools that are vital for school partners (e.g. SSO and Wonde);

• The needs of all our different user types, including students, teachers, school groups, universities, employers, and parents;

• How to navigate the platform as a user of each type;

• Finding opportunities to improve our platform, particularly when data processing is key to success.

• How our development process works, our product tech stack, and what is needed to make sure it runs as efficiently and effectively as possible;

 

You’ll be part of the team that:

• Collates feedback on the platform, deciding which changes to move ahead with, and how;

• Translates user feedback into clear, actionable requirements;

• Investigates potential bugs and comes up with suggested solutions;

• Communicates platform changes to the Unifrog team;

• Answers queries about the platform from colleagues.

 

Working together

You’ll regularly be working with:

• The Platform and Data Manager, who will support you in your development administration and project responsibilities;

• The Data team, of which you will be a part, alongside whom you will work to maximise the impact of your projects;

• Unifrog’s two co-founders, who lead on the development of the Unifrog platform;

• User-facing colleagues, to understand what our users are asking for, as well to let them know what things have changed on the platform.
   

You will be line-managed by the Platform and Data Manager.

 

Skills and characteristics

We are looking for someone who is:

• An independent worker: You enjoy collaborating with others, but you also thrive taking charge of your own work and projects. You are proactive about getting things done, and update people on what you’re working on rather than needing to be asked for your news.

• A systems thinker: You enjoy finding ways to make processes work better and more efficiently. You would be able to quickly get comfortable using specialist tools like Linear and Productlane, and then use them to keep things organised.

• Great attention to detail: You’re the type of person who notices the small things, and takes pride in being accurate and specific. You are assiduous whether you are double-checking a data upload, or writing a full and precise set of requirements for a development request.

• Diligent: Our platform is complex and has many different sorts of users. You’re the type of person who enjoys getting to the bottom of issues, and meticulously testing things from all angles.

• Analytical and proactive: You’re comfortable looking at data to solve problems, whether that’s figuring out why an integration failed or evaluating which areas of the platform receive the most feedback.

• Straightforward communicator: At Unifrog we try to communicate as clearly and straightforwardly as possible, avoiding jargon as much as we can. You can explain technical issues clearly to non-technical colleagues and turn user feedback into clear requirements for our engineers.

 

Preferred Experience

2+ years of experience in any of the following roles (or similar) is preferred, but not required.

• Product Operations

• Technical Project Management

• Technical Support 

Benefits 

On our jobs page you’ll find a full list of the benefits we offer our team, including:

• Mission focussed
  Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.

• Growing company
  Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Growing individually
  Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Have impact
  Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details

• £40,000 - £45,000 per annum (Grade B), depending on experience.

• Full time.

• Work remotely or in our London or Edinburgh offices.

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.

• Start date: as soon as possible, though we will be flexible for the right candidate.

• This position is advertised as ‘Junior Product Operations Specialist’, though internally it will be referred to as ‘Product Operations Lead’.

• If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).

• We can only consider candidates who have the right to work in the UK.

Application process  

• Deadline: 10:00am (BST) on Monday 8th June 2026.

• We may need to close applications early if we receive a lot of interest. As long as you’ve already started applying, we’ll give you 48 hours’ notice of the deadline changing - so if you’re thinking of applying, please start an application so we can keep you updated. 

Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below. 

Please note:

We do not review CVs at this stage of the application process so please be as specific as possible about your experience.

Do not use AI to generate your answers – we compare answers to AI generated answers, and through reviewing lots of applications we quickly spot what's been generated by AI.

• Tell us about a time you used data to identify a bottleneck, evaluate performance, or improve a process. (250 words)

• Tell us about a time you had to investigate a complex technical issue. (250 words)

• With reference to examples of your recent experience, what else would make you an excellent candidate for this role? (250 words)

Stage 2: Task

• 1 week to do a set of tasks that we’ll give you if you pass the first stage.

• Tasks will be sent out after the application deadline. 

Stage 3: Video call interview (1 hour) ��️
 

• Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)

• Video interviews will take place w/c 22nd June 2026.

Inclusion and diversity at Unifrog

How we communicate:

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

Embedded EDI:

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

Recruitment processes:

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

Job Title: Investment Operations Officer

Department: Core Team (Middle Office)

Reports to: Risk and Investment Operations Senior Manager 

Grade: Officer - Core

Employment Type: Full-time, Permanent

Salary: £38,000 - £42,000 (depending on experience)

Location: Hybrid - London, EC1Y and homeworking

About Better Society Capital (BSC):

Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.  Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.

The opportunity:

The Investment Operations Officer is responsible for supporting the day-to-day operational activities of investment funds. This role ensures the accuracy, efficiency, and integrity of fund processes, including trade settlement, reconciliation, operational checks for cash management, and data management. The ideal candidate combines strong analytical skills with attention to detail and an understanding of financial markets. 

What you will do:

• Monitor and support daily fund operations, including trade processing, settlements, drawdown checks, account opening

• Perform reconciliations across custodians, brokers, and internal systems to ensure data accuracy, counterparty management

• Liaise with internal teams (portfolio management, compliance, risk) and external parties (custodians, administrators, auditors)

• Maintain and improve operational processes and controls

• Fund documentation ingestion management and data inputs

• Project management and assistance with Investment team’s post investment decision deal onboarding

• Prepare periodic reporting requests / questionnaires for external stakeholders

• Ensure compliance with regulatory requirements and internal policies, and support ongoing compliance reporting of the business

• Support KYC/CDD processes for all investment and advisory relationships 

• Participate in at least one ‘BSC Citizenship’ activity, helping to make BSC a great place to work – this could be helping to organise our summer or winter social, joining the Staff Council or helping with health and safety

What you will bring:

Qualifications & Experience

Essential:

• Demonstrable experience of your excellent analytical and problem-solving skills 

• Experience of working in an environment where high level of attention to detail and accuracy is vital 

Desirable

• 1–3 years of experience in fund operations, asset management, or financial services (preferred but not mandatory)  

• Understanding of financial instruments (particularly alternatives) is preferred but not mandatory  

• Proficiency in Excel and familiarity with AI, CRM and PMS systems 

Skills, Abilities and Attributes

• Strong communication and interpersonal skills 

• A genuinely service-orientated outlook – you take pride in making things run well 

• Ability to work in a fast-paced environment and manage multiple priorities 

• Collaborative, with a hands-on approach to pro-actively solving problems with others and with a solution orientated mindset – someone who anticipates needs rather than waits to be asked 

• Prior knowledge or interest in social enterprise, charity or impact related work 

Embody Better Society Capital core values:

Ø  Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø  Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø  Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

Ø  Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

Ø  Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How to apply:

Please apply via Applied which is designed to minimise unconscious bias in recruitment. We will review your CV and two written answers which should answer the two following prompts: 

 1. Think of one piece of professional work from the last 3 years that best demonstrates why you’d be a strong fit for this role at Better Society Capital. Please cover: 

• Context - Where were you working and what was the goal? 

• Your role - What were you personally responsible for? 

• Two key decision you made - What options did you consider, and why did you choose the path you did? 

• Impact - What changed as a result? Please include any concrete outcomes (numbers, stakeholder feedback, decisions taken, etc.). 

• Looking back - What, if anything, would you do differently now, and why? 

2. We want to understand why you are interested in a career here at BSC. Tell us about a time where you tried to do something to create a positive change. 

• What was the goal? 

• Did it happen? 

• What did you learn about yourself along the way? 

Your answers should be no longer than 250 words each 

NB We do screen for applications that appear to be heavily generated by AI. You’re welcome to use AI tools to support small edits, such as improving grammar, structure or clarity, but your CV and supporting answer should reflect your own experience, knowledge, skills and motivations. Applications that feel authentic and genuinely personal are most likely to receive a 5-star score. 

Closing Date:  9am - Wednesday 10th June 2026

Interviews

• Initial Screening calls will be held 17/18th June 

• Round 1 interview (virtual) will be held w/c 22nd June 

• Round 2 interview (in-person) will be held w/c 29th June 

We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role.

We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

You can find out more about our recruitment approach here

Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.

Right to work: We are unable to offer work sponsorship for this role. Candidates need to have the existing right to work in the UK and for the duration of employment to be considered. 

Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch .

The Berkshire and Hampshire Borders (BHB) Methodist Circuit is a network of twenty-five churches across western Berkshire and northern Hampshire, united by a vision to proclaim God's love as a justice-seeking community. Our mission is to be a growing, inclusive, and evangelistic church where faith deepens and communities are transformed. 

As Operations Manager, you'll be the backbone supporting our work. Working with the Leadership Team, you'll coordinate the operational infrastructure that keeps twenty-five autonomous churches running — from property and finance to safeguarding and compliance — empowering churches and outreach staff to deliver high-quality support to church members and vulnerable people.

The Role
You'll provide operational guidance and support to the Circuit Leadership Team and Circuit Meeting (Trustees), attending meetings and preparing reports on governance matters. You'll manage the Circuit Finance Officer, ensuring sound accounting practices, financial controls, and reporting. Across property, you'll oversee 19 houses — coordinating quinquennial inspections, maintenance plans, manse preparation for incoming ministers, externally managed letting of surplus properties, and professional appointments for sales and purchases. You'll also support energy and telecoms contract negotiations.

In safeguarding, you'll co-lead the Circuit Safeguarding Team, coordinate training, and maintain records of DBS checks. For health and safety, you'll guide churches on policies, risk assessments, and fire safety, with professional support as needed. On EDI, you'll maintain awareness of Methodist policy, coordinate training, and promote inclusive practice. You'll line manage the Administration Finance Officer and Administration Officer.

Key Details
Permanent role, £45,000–£55,000, 37.5 hours per week based in Reading, Berkshire with occasional evening or weekend working and travel across the area. 33 days annual leave including public holidays, contributory pension, reasonable expenses reimbursed plus a training funded. Closing date: Friday 17 June. Interviews: early July.

This Job Is For You If…
You have experience in an operational, administrative, or management role coordinating processes, policies, and systems. You've supported multiple stakeholders — staff, volunteers, or committees and have familiarity with safeguarding, health and safety, or compliance. You're organised, an excellent communicator, and can work with sensitivity within a faith-based organisation. You hold a full driving licence with access to a reliable vehicle and are willing to travel. Desirably, you have a relevant qualification, experience with financial administration or property management, and understanding of Methodist Church structures.

Development
You'll have significant training opportunities, including a substantial overlap with the outgoing postholder for thorough knowledge transfer.

Appointment is subject to Enhanced DBS disclosure, satisfactory references, right to work in the UK, and a three-month probationary period. We encourage applications from all sections of the community — you don't need to meet every criterion to apply.

Charity Manager

The Noah Jordan Foundation

Location: Cornwall, UK
Salary: £35,000–£40,000 (depending on experience)
Hours: Full-time preferred (part-time may be considered)
Reporting to: Charity Director
Working closely with: Board of Trustees
Additional Requirements: Flexibility to work occasional evenings and weekends in line with events, campaigns and charity activities, with willingness and ability to travel across the UK as required.

About The Noah Jordan Foundation

The Noah Jordan Foundation is a fast-growing UK children’s charity established in memory of Noah, who died in 2024 from POLG mitochondrial disease, a rare and devastating paediatric mitochondrial disorder which can cause severe neurological deterioration and liver failure in children, and for which there is currently no effective treatment or cure.

Following Noah’s death, his family made him a promise: that his legacy would help change the future for children and families affected by mitochondrial disease.

The Foundation was established to deliver that promise through three charitable objectives:

Medical Research

Funding pioneering medical research to improve clinical management, accelerate the development of effective treatments and ultimately help drive progress towards cures for rare paediatric mitochondrial diseases, including POLG-related mitochondrial disorders.

Raising Awareness

Increasing awareness and understanding of mitochondrial disease amongst healthcare professionals, organisations and the wider public through campaigns, events, education and training.

Supporting Children and Families

Providing practical and emotional support to children and families affected by mitochondrial disease through information, resources, services and financial assistance where possible.

Since launching in September 2024, thanks to our incredible community, the Foundation has grown rapidly, raising more than £400,000 in just over 18 months.

Our Impact

The Foundation has already:

• Fully funded a three-year medical research PhD programme into POLG mitochondrial disease at the Mitochondrial Research Group (MRG) at Newcastle University, under the guidance of one of the UK’s leading Professors of Paediatric Mitochondrial Medicine, who also serves as a Charity Medical Advisor to the Foundation.
• Supported affected children, families and organisations across the UK.
• Developed national corporate partnerships and strategic relationships.
• Built a growing national supporter community and dedicated volunteer network.
• Established a growing national profile across mitochondrial disease awareness, fundraising and advocacy.
• Begun work towards funding further pioneering mitochondrial disease research and delivering long-term charitable impact.

Everything achieved so far has been built through passion, community and an unwavering commitment to creating meaningful change. Whilst we are proud of what has been achieved during our first 18 months, we believe this is only the beginning.

The Foundation is now entering an exciting and important phase of development as we strengthen long-term sustainability, diversify income, grow partnerships and build the organisational capability required to maximise impact for children and families affected by mitochondrial disease across the UK, whilst contributing towards change around the world through research, awareness and support.

We are seeking an exceptional individual to help build upon the momentum already created and shape the Foundation’s continued growth and long-term impact.

The Opportunity

This is an opportunity to help build a nationally recognised charity at an exciting and formative stage of its journey.

The Noah Jordan Foundation is building towards becoming a nationally recognised force for change within paediatric mitochondrial disease research, awareness and family support.

As the Foundation’s first full-time employee, the Charity Manager will play a key role in shaping the future culture, structure and direction of the organisation.

Reporting directly to the Charity Director and working closely with the Board of Trustees, you will help develop organisational strategy, grow income, strengthen operations, build partnerships and support the long-term sustainability of the Foundation.

The Charity Manager will act as the Foundation’s operational and fundraising lead, helping drive continued growth and maximise impact for children and families affected by mitochondrial disease.

This role requires someone equally comfortable developing strategy, building partnerships and driving income growth, whilst also rolling their sleeves up and supporting practical delivery where required.

One day may involve developing fundraising strategy, corporate relationships or marketing initiatives. Another may involve supporting volunteers, delivering events or solving operational challenges.

From partnerships, fundraising strategy and marketing to events, administration and operational support, the successful candidate will need to be comfortable contributing wherever required.

This role will suit someone ambitious, adaptable and proactive who thrives within fast-moving environments and enjoys building meaningful impact from the ground up.

For the right person, this is a rare opportunity to help shape a growing charity and leave a lasting legacy.

Key Responsibilities

Fundraising and Income Growth

• Lead and grow fundraising activity across the Foundation.
• Develop and manage corporate partnerships and sponsorship opportunities.
• Identify and secure trusts, grants and major donor funding.
• Support regular giving and community fundraising growth.
• Help develop long-term fundraising strategy and income diversification.
• Build and nurture relationships with donors, businesses, trusts and strategic partners.
• Develop proposals and pitches for supporters, businesses and stakeholders.
• Identify opportunities and support sustainable income growth.
• Strengthen supporter stewardship and donor relationships.
• Support fundraising campaigns and flagship charity initiatives.

Operations and Organisational Development

• Help build systems, processes and operational structures as the charity grows.
• Support governance, compliance and reporting requirements.
• Develop reporting frameworks and performance measures to support Trustee oversight and organisational growth.
• Support budget monitoring and financial administration alongside Trustees.
• Lead, support and help develop the Foundation’s dedicated volunteer network, helping build a positive, engaged and high-performing volunteer culture.
• Support CRM systems and fundraising pipeline management.
• Help develop internal processes to support sustainable long-term growth.
• Undertake additional responsibilities commensurate with the role where required.

Communications, Marketing and External Engagement

• Support planning and delivery of campaigns, events and public engagement activity.
• Lead marketing, communications and storytelling activity to strengthen awareness, supporter engagement and fundraising.
• Help develop campaigns that increase awareness and understanding of mitochondrial disease and strengthen the Foundation’s profile.
• Support content development across digital platforms and supporter communications.
• Represent the Foundation externally with professionalism, warmth and passion.
• Build and strengthen relationships with supporters, businesses and stakeholders.
• Represent the needs of affected children and families and help drive innovation, awareness and positive change.
• Work closely with the Charity Director on strategic development and future growth.

About You

We are seeking someone with:

• Approximately 5–10 years’ experience within fundraising, charity development, partnerships or organisational growth.
• A proven ability to build relationships and generate income.
• Strong communication, influencing and stakeholder engagement skills.
• Strong relationship-building and partnership development skills.
• Confidence developing proposals, presenting ideas and pitching to supporters, businesses and stakeholders.
• The ability to balance strategic thinking with practical delivery.
• A proactive, adaptable and solutions-focused mindset.
• A willingness to learn, develop and grow alongside a rapidly evolving organisation.
• A willingness to be hands-on and contribute wherever needed.
• Strong storytelling and communication skills, with an understanding of how marketing and communications drive awareness, fundraising and supporter engagement.
• Empathy, emotional intelligence and professionalism.
• A willingness to travel and support events across the UK.
• Flexibility to work occasional evenings and weekends.
• A full UK driving licence and access to transport.
• A genuine passion for meaningful work, long-term impact and improving outcomes for children and families affected by mitochondrial disease.
• Ambition, resilience and commitment to creating lasting impact.

We would particularly welcome applicants with experience in corporate partnerships, fundraising strategy, charity growth and development, community engagement, marketing and communications, events and campaigns, trusts and foundations, and organisational development and scaling.

We recognise exceptional candidates may not meet every element of the criteria listed above. If you are passionate about our mission, bring transferable experience and believe you could make a meaningful contribution to our future, we would encourage you to apply.

We understand that the right person may come from either the charity sector or a related professional background with transferable experience in partnerships, fundraising, business development, communications, marketing or organisational growth.

Experience working within a growing charity or purpose-led organisation would be highly advantageous.

Why Join Us?

This role offers the opportunity to:

• Help shape the future of a fast-growing children’s charity.
• Work closely with an ambitious and passionate leadership team.
• Build meaningful partnerships and projects with national impact.
• Directly contribute towards advancing pioneering mitochondrial disease research, raising awareness and supporting affected children and families.
• Be part of a community determined to create lasting change.
• Help build a charity designed to create lasting impact for generations to come.

We couldn't save Noah, but together, we can change what happens next.

The extinction of Mito, one stomp at a time.