Business operations manager jobs

We are looking for an experienced corporate fundraising manager with demonstrable success in building relationships and maximising income from corporate supporters, sponsors and prospects. The role will lead on securing new business partnerships and developing a varied portfolio of exciting opportunities and events.

This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and more than a thousand international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and it is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead (contact details on our Jobs page).

The Unifrog platform

Over the last 12 years, the Unifrog platform has grown enormously from its starting point as a simple tool to help students pick their UK university courses and apprenticeships. It now helps young people from 4 years old up to explore their interests, record the great things they’ve done, compare every post-16 and post-18 course in the UK and every undergraduate programme taught in English in the world, find and organise work experience, and draft their application materials. The platform also helps teachers and career advisers to guide students every step of the way, makes it easy for parents to explore the platform via their own accounts, and helps employer and university recruitment teams to interact directly with students. 

We have a long list of exciting projects for the platform, always aiming to get us closer to achieving our mission. We are looking for someone to join Unifrog’s team to help us continually improve the platform’s existing tools, and to also develop new ones. 

What you’ll do

You’ll work on improving the platform itself, mainly how data feeds into our platform and makes it work behind the scenes, as well as maintaining and improving the processes that drive our development cycles. 

Your responsibilities will include:

• Dev cycle administration

  • Owning our dev cycle administration from beginning to end, across Productlane and Linear. This includes:

    • Managing inbound product requests that have been logged on our Productlane account;

    • Updating Linear with developments that we aim to work on, are working on, or have launched;

    • Communicating updates to the team, including writing and sharing changelog posts, and creating clear documentation for changes that have gone live.

  • Testing functionality for upcoming or newly released changes to the platform.

  • Liaising with the team members for whom new developments are most relevant, to ensure that they have fed into plans for upcoming changes, and are happy with changes that have gone live.

• Troubleshooting platform functionality issues
  
  Investigating then answering questions about platform functionality that are raised by our partner-facing teams.

• Point person for two technical integrations
  
  Becoming the point person for questions about the platform’s technical integrations, specifically SSO, and Wonde (MIS integration).

• New data projects
  
  Supporting projects that improve how data feeds into the Unifrog platform, for example, scoping the requirements for changes to our tool that allows teachers to make bulk updates to student information.

You’ll become an expert in:

• How the Unifrog platform works behind the scenes, with a particular focus on how complex datasets feed into the platform and power our tools;

• Technical tools that are vital for school partners (e.g. SSO and Wonde);

• The needs of all our different user types, including students, teachers, school groups, universities, employers, and parents;

• How to navigate the platform as a user of each type;

• Finding opportunities to improve our platform, particularly when data processing is key to success.

• How our development process works, our product tech stack, and what is needed to make sure it runs as efficiently and effectively as possible;

 

You’ll be part of the team that:

• Collates feedback on the platform, deciding which changes to move ahead with, and how;

• Translates user feedback into clear, actionable requirements;

• Investigates potential bugs and comes up with suggested solutions;

• Communicates platform changes to the Unifrog team;

• Answers queries about the platform from colleagues.

 

Working together

You’ll regularly be working with:

• The Platform and Data Manager, who will support you in your development administration and project responsibilities;

• The Data team, of which you will be a part, alongside whom you will work to maximise the impact of your projects;

• Unifrog’s two co-founders, who lead on the development of the Unifrog platform;

• User-facing colleagues, to understand what our users are asking for, as well to let them know what things have changed on the platform.
   

You will be line-managed by the Platform and Data Manager.

 

Skills and characteristics

We are looking for someone who is:

• An independent worker: You enjoy collaborating with others, but you also thrive taking charge of your own work and projects. You are proactive about getting things done, and update people on what you’re working on rather than needing to be asked for your news.

• A systems thinker: You enjoy finding ways to make processes work better and more efficiently. You would be able to quickly get comfortable using specialist tools like Linear and Productlane, and then use them to keep things organised.

• Great attention to detail: You’re the type of person who notices the small things, and takes pride in being accurate and specific. You are assiduous whether you are double-checking a data upload, or writing a full and precise set of requirements for a development request.

• Diligent: Our platform is complex and has many different sorts of users. You’re the type of person who enjoys getting to the bottom of issues, and meticulously testing things from all angles.

• Analytical and proactive: You’re comfortable looking at data to solve problems, whether that’s figuring out why an integration failed or evaluating which areas of the platform receive the most feedback.

• Straightforward communicator: At Unifrog we try to communicate as clearly and straightforwardly as possible, avoiding jargon as much as we can. You can explain technical issues clearly to non-technical colleagues and turn user feedback into clear requirements for our engineers.

 

Preferred Experience

2+ years of experience in any of the following roles (or similar) is preferred, but not required.

• Product Operations

• Technical Project Management

• Technical Support 

Benefits 

On our jobs page you’ll find a full list of the benefits we offer our team, including:

• Mission focussed
  Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.

• Growing company
  Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Growing individually
  Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Have impact
  Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details

• £40,000 - £45,000 per annum (Grade B), depending on experience.

• Full time.

• Work remotely or in our London or Edinburgh offices.

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.

• Start date: as soon as possible, though we will be flexible for the right candidate.

• This position is advertised as ‘Junior Product Operations Specialist’, though internally it will be referred to as ‘Product Operations Lead’.

• If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).

• We can only consider candidates who have the right to work in the UK.

Application process  

• Deadline: 10:00am (BST) on Monday 8th June 2026.

• We may need to close applications early if we receive a lot of interest. As long as you’ve already started applying, we’ll give you 48 hours’ notice of the deadline changing - so if you’re thinking of applying, please start an application so we can keep you updated. 

Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below. 

Please note:

We do not review CVs at this stage of the application process so please be as specific as possible about your experience.

Do not use AI to generate your answers – we compare answers to AI generated answers, and through reviewing lots of applications we quickly spot what's been generated by AI.

• Tell us about a time you used data to identify a bottleneck, evaluate performance, or improve a process. (250 words)

• Tell us about a time you had to investigate a complex technical issue. (250 words)

• With reference to examples of your recent experience, what else would make you an excellent candidate for this role? (250 words)

Stage 2: Task

• 1 week to do a set of tasks that we’ll give you if you pass the first stage.

• Tasks will be sent out after the application deadline. 

Stage 3: Video call interview (1 hour) ��️
 

• Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)

• Video interviews will take place w/c 22nd June 2026.

Inclusion and diversity at Unifrog

How we communicate:

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

Embedded EDI:

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

Recruitment processes:

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

We are looking for a Senior Developer, specialising in Integrations, APIs and Power Platform, to join our growing IT team at ClientEarth. The role will be based in our London office but contributes to ClientEarth’s global operations across the US, UK, Europe, China and Japan.  If you’re passionate about Microsoft technologies, innovation, and creating smarter digital experiences, this is your chance to join a growing team and play a key role in shaping a new technology vision at ClientEarth.

For this role, the postholder will be required to be in the office 3 days a week, with 2 remote working days per week. This is due to training and project collaboration requirements.
 

Key Responsibilities

• Proactively deep-dive on organisational problems and processes, applying problem-solving and decision-making skills. Deliver services and solutions using the MS Power Platform, SharePoint, Teams and other MS365 services. This will include but not be limited to creating Canvas and Model-driven apps to improve efficiency and digitise processes.
• Identify areas and build processes where Power Platform and M365 can be better leveraged to facilitate process improvement and automation. 
• Integrate and manage data sources like Dataverse, Sharepoint and SQL.
• Guide and educate employees on the effective use of the Power Platform (Power Apps, Power Automate, Power BI and Power Virtual Agent), SharePoint, MS Teams and other MS365 services.
• Oversee, review and, as appropriate, sign-off on the work of line-managed staff, setting clear expectations and ensuring deliverables meet agreed quality standards and timelines.
• Support the Global Head of IT to deliver key projects including CRM, AI and Automation.
• Identify and communicate platform risks, constraints and opportunities (e.g., licensing, security, data residency, scalability), feeding clear recommendations and decision points to the Global Head of IT and wider leadership.

See the job description for a full list of duties for this role.

Skills, Knowledge & Expertise

• Certified in Microsoft Power Platform Functional Consultant PL-200 (essential)
• Certified in Microsoft Power Platform Developer PL-400 (essential)
• Proficient in Microsoft Power Platform components (Power Apps, Power Automate, Dataverse, Power BI) with 3+ years working experience (essential)
• 3+ years experience designing and building APIs, including RESTful services, with a strong understanding of authentication, versioning, and error handling. (essential)
• Experience with Dataverse data modelling and security roles (essential)
• Knowledge of JavaScript, HTML, CSS, and Azure Functions for extending app functionality (essential)
• Excellent troubleshooting experience (essential)

See the job description for a full list of duties for this role.

Job Benefits

Further Information
 

Have a question about this job? Please visit Jobs at ClientEarth | ClientEarth Careers for advice on applying, FAQs, and more.
 

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
 

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
 

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement.

Key Responsibilities

1. Leadership & Management

• Provide clear leadership to the administrative and domestic team
• Foster a positive, inclusive, and accountable workplace culture
• Oversee recruitment, retention, and development of staff
• Implement systems and processes to support high quality care and improve operational efficiency
• Ensure effective use of clinical systems and digital services
• Lead on policies and HR processes

2. Strategic Oversight

• Contribute to and implement the organisation’s strategic plan
• Identify growth opportunities and service improvements
• Monitor performance against KPIs and drive continuous improvement
• Lead change management initiatives

3. Quality & Compliance

• Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements)
• Oversee audits, inspections, and action plans
• Maintain high standards of clinical governance and safeguarding
• Ensure robust policies and procedures are in place and followed

4. Operational Management

• Ensure safe staffing levels and effective rota management for the administration and domestic team
• Monitor occupancy levels and admissions processes
• Manage incidents, complaints, and risk effectively

5. Financial Management

• Manage budgets, financial planning and reporting
• Monitor income streams including OCC contracts and self-funding residents.
• Work with accountants and the finance officer to ensure financial stability
• Ensure efficient use of resources without compromising care quality
• Identify opportunities to improve income generation and operational efficiency.

6. Procurement & Resource Management

• Lead procurement strategy for equipment, supplies, and services
• Negotiate contracts and maintain supplier performance
• Ensure value for money and compliance with procurement policies

7. Stakeholder Engagement

• Build strong relationships with families, and external partners
• Liaise with local authorities
• Represent the organisation professionally in all interactions

8. Safeguarding & Risk Management

• Ensure robust safeguarding practices are embedded
• Lead on risk assessments and mitigation strategies
• Promote a culture of safety and transparency

Person Specification

Essential Qualifications & Experience

• Proven experience in a senior management role within health or social care
• Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards)
• Demonstrable experience in staff leadership and team development
• Experience in financial management and budget control
• Experience in procurement and contract management

Desirable

• Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care)
• Experience managing care services

Skills & Competencies

Leadership

• Strong, confident, and empathetic leadership style
• Ability to motivate and inspire teams

Strategic Thinking

• Ability to think long-term and align operations with organisational goals
• Data-driven decision-making

Communication

• Excellent verbal and written communication skills
• Ability to engage effectively with diverse stakeholders

Operational Excellence

• Strong organisational and problem-solving skills
• Ability to manage competing priorities

Financial & Commercial Awareness

• Understanding of budgets, cost control, and financial reporting
• Commercial awareness in procurement and service delivery

Personal Attributes

• Compassionate and values-driven
• Resilient and adaptable
• High integrity and professionalism

Key Performance Indicators (KPIs)

• Regulatory inspection ratings (e.g. Care Quality Commission)
• Occupancy rates
• Staff turnover and retention
• Budget adherence
• Resident and family satisfaction

Working Conditions

• On-site role, with participation in the on-call rota out of hours

Other Requirements

• Enhanced DBS check
• Right to work in the UK

Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team.

Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on.

Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.

We are 4 Day Week employer

Purpose of the role

Brook is the UK’s leading sexual health and wellbeing charity, providing inclusive, confidential services and education to support people of all ages.  We are committed to changing attitudes, challenging prejudice and championing equality.

We are seeking an exceptional, values-driven operational leader to join us as Assistant Director of Clinical Operations, providing strategic leadership and oversight across our national portfolio of clinical services. This is a pivotal senior role responsible for ensuring the delivery of safe, high-quality, innovative and financially sustainable services, while contributing to organisational strategy, growth and continuous improvement.

Reporting to the Deputy Chief Executive and working as part of the senior leadership team, you will lead operational performance, governance, service transformation and quality assurance across Brook’s clinical services. You will oversee an allocated portfolio of services and contracts alongside providing leadership to the Head of Clinical Operations.  

You will drive operational excellence through robust performance frameworks and continuous improvement, lead the mobilisation of new services, and provide senior escalation for complex issues, ensuring strong risk management and full compliance with regulatory and contractual requirements.

With substantial experience of leading complex healthcare or public health services, you will bring strong strategic, analytical and leadership skills, alongside a commitment to delivering outstanding, person-centred care and fostering a culture of accountability and inclusion.

Essential criteria

• Significant senior operational leadership experience within healthcare, public health or related services. 
• Significant experience of providing strategic operational leadership across complex, multi-site healthcare or public health services. 
• Proven experience of delivering high quality services within complex contractual and regulatory environments. 
• Experience of leading organisational change, service transformation and operational improvement programmes. 
• Experience of budget management and financial oversight across multiple services. 
• Demonstrable experience of working collaboratively with commissioners, partners and senior stakeholders. 
• Experience of contract mobilisation, redesign and performance improvement. 
• Experience of leading high-performing teams through periods of change and growth. 
• Experience of accountability for organisation-wide operational performance, governance and service improvement. 
• Experience of managing complex complaints, incidents and operational risk. 
• Experience of supporting complex staffing and workforce management issues. 
• Experience of developing and managing external stakeholder and subcontractor relationships. 

To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.

About the role:

• Hours: Full-Time 37.5 Hours per week

(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)

• Contract: Permanent
• Location: This is a UK-wide role that can be primarily remote, with a designated base at the nearest Brook office or service.
• Salary: £72,000
• Closing date: 30th May 2026 
• First stage interviews: 10 June 2026

Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.

About Brook:

Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality. 

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health. 

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need. 

Benefits of working for Brook:

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays 
• Sick pay (from 3 up to 12 weeks fully paid) 
• Flexible working 
• Gratitude scheme 
• Assisted purchase scheme 
• Cycle to Work up to £1k 
• Employee Assistance Programme (EAP) 
• Long service awards 
• Maternity and paternity pay 
• Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings
• Training and development opportunities 
• Coaching

Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role. 

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible. 

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role. 

Thank you for your interest in working for Brook.
 

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.

Business Development and Operations Manager

We are looking for a Business Development Manager with great people management skills who is eager for an exciting opportunity to advance your career within an established social enterprise?

You will oversee the charity’s trading division, drive enterprise business development and sales growth, manage the distribution and sales of white goods and beds and ensure strategic alignment.

Position: Business Development and Operations Manager

Location: Leicester/hybrid and site based

Hours: Full-time (37 hours per week)

Salary: £35,000

Contract: Permanent

Benefits: Competitive salary, 32 days’ annual leave (pro rata for part time roles) including Bank Holidays, pension scheme

Closing Date: 28th May 2026

Interview Date: W/C 8th June 2026

The Role

We are looking for a Business Development and Operations Manager to support the strategic aims of the charity and the Chief Executive Officer.

You will partner and collaborate with the Senior Leadership Team to develop and implement trading arm strategies, business development, and policies to ensure alignment of trading operations with the charity's mission, vision, and values.

About You

We are looking for someone with proven experience in business development and experience of managing operations.

You will have:

· Excellent leadership, interpersonal and communication skills.

· A proven ability to identify and pursue new business opportunities.

· Experience of managing budgets, targets and financial reporting.

· A strong team working ethic, able to motivate and inspire staff, encouraging knowledge sharing and peer support.

· Commercial awareness and financial literacy to manage budgets, targets and financial reporting.

· An excellent standard of IT including Microsoft Office (Word, Excel, and PowerPoint or equivalent)

· The ability to network and liaise effectively with individuals and agencies in the private, public and voluntary sectors, and governmental departments.

· The ability to achieve targets and work to tight deadlines.

· The ability to work flexibly.

We are looking for someone with a commitment to diversity, equality and inclusion within the workplace and a full driving license, access to own transport and willingness to travel regionally.

If you are a strategic thinker with the ability to translate vision into actionable plans, then apply today!

About the Organisation

The charity believes that everyone deserves a decent standard of living, with a right to adequate food, shelter and the means to keep warm, clean and rested – no matter what difficulty they may be facing. We help to make a difference by finding funding to provide the essential items that everyone deserves.

As an equal opportunity employer, we would particularly welcome applications from people with an ethnic minority background or those with a disability, as the team are currently underrepresented in their workforce.

You may also have experience in areas such as Business Development, Trading, Dispatch, Goods, Product, Operations, Supply Chain, Procurement, Logistics, Commercial Manager, Dispatch Manager, Goods Manager, Product Manager, Operations Manager, Supply Chain Manager, Procurement Manager, Logistics Manager.

Job Title – Senior Delivery / Programme Operations Manager

Reports to – Director

Working Hours – Either full-time (37.5 hours per week) or part-time (minimum 22.5 hours per week / 0.6 of a full-time equivalent). If part-time, hours can be worked across 3 to 5 days depending on preference.

Location – London - Clapham / Hybrid working (minimum 33.3% - 40% of working time in the office depending on hours worked)

About Us

For over 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.

We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.

We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and influencing policy-makers, media, industry and public attitudes.

We are a small, passionate team with a big reach and an open mind, committed to quality accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration. For more information about us, please visit our website.

About The Role

We’re looking for a Senior Delivery / Programme Operations Manager who thrives on delivering efficient and pragmatic processes, procedures and systems to support the impactful delivery of our growing suite of Financial Education and Wellbeing Workshops and Programmes. You will help us get stuff done! And deliver important functions and projects yourself.

As we grow the charity, it is ever more crucial that we break down silos and duplication between our two main delivery teams (Children & Young People and Adults). You will lead on reviewing and consolidating the two processes into one for the support functions of the programme delivery teams, initially progressing priority tasks identified for 2026 as part of our recent strategy refresh, and building a pipeline of future continuous improvement projects for 2027 and beyond.

This will be a vital new role bringing order and cohesion to the vital delivery support functions. You will own and champion key programme delivery-related functions in the charity, ensuring that they are fit for purpose and are understood and used throughout the charity. Reporting to one of the Directors, you will play a key role in bridging and where appropriate joining the two teams, whilst respecting and promoting their technical specialisms and differences.

Closing Date – 11:30pm, Monday 25 May 2026

Interviews – 1st round early June (virtually)

Please visit our website for the full job description including the key responsibilities, person specification and application details. Note that we are currently recruiting for two Senior Manager roles, and further information on the other role can be found on our website as well.

We’re looking for a senior leader to join our Senior Management Team and take overall responsibility for the organisation’s operational core.

This is an exceptional opportunity to join a high-impact organisation as a key member of the Senior Management Team, working in close partnership with the Chief Executive to drive organisational excellence, sustainability, and transformation.

As Executive Director, Operations, you will sit at the heart of the organisation leading critical  services and ensuring everything we do is underpinned by strong governance, robust finances, effective systems and an engaged, high-performing workforce. You’ll play a pivotal role in shaping strategy, enabling delivery, and ensuring we remain fit for the future.

This role requires a strategic leader who thrives on complexity, brings clarity to challenge, and is motivated by delivering meaningful impact.

What you’ll do

• Lead core corporate functions including Finance, HR, IT, Governance and Facilities 
• Contribute to organisational strategy and decision-making as a member of the SMT 
• Ensure strong financial oversight, planning and risk management 
• Drive continuous improvement across systems, processes and services 
• Support and develop high-performing teams and a positive organisational culture 

What you’ll need

• Significant senior leadership experience in a complex organisation
• Expertise in one or more corporate service areas, with the ability to lead across a broad portfolio 
• Strong financial understanding and confidence overseeing organisational performance 
• A collaborative and inclusive leadership style, with the ability to influence at senior level 
• Sound judgement, resilience, and the ability to manage complexity and competing priorities 

You’ll join a collaborative and purpose-led leadership team, with the opportunity to shape how the organisation operates and grows. This is a role with real influence, where your leadership will directly enable delivery, improvement and long-term success. Please find out more from the candidate pack. 

Why join us

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working – up to 60% remote
• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service 
• Excellent pension scheme
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards

Business Support Manager - Philanthropy

Department: P&A Business Operations
Grade and Salary: £45,031 - £52,514 per annum, including London Weighting Allowance
Job ID: 145507

About Us

Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare.  Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.

​We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.

​We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.

More on King’s College London

​King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place.  Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:  

· ​Educating the next generation of change-makers

· Challenging ideas and driving change through research

· Giving back to society through meaningful service

· Working with our local communities in London

· Fostering global citizens with an international perspective

About the role

The Principal & International Giving (PIG) team is responsible for securing principal and transformational gifts of £5m+, and high-level gifts of £50k+ from across the international philanthropy portfolio.

The Business Support Manager provides critical operational, programme and business support and management to enable the continued success and evolution of the Principal and International Giving programme.

This is a fast-paced and varied role, spanning business operations, cross-team coordination, and international activity management. The postholder will work closely with the Principal Giving and International Philanthropy teams and sit within the wider Business Operations unit, ensuring P&A operates in an efficient, joined-up and high-performing way. They will therefore report to the Senior Business Manager, with their day-to-day activity supporting the Associate Director of Principal & International Giving and the Head of Philanthropy (International).

The role suits an ambitious self-starter who enjoys working with people, processes, and systems; can manage complexity and competing priorities; and can act as an active enabler and connector, bringing together the right people at the right time to support fundraising success.

This is a full-time post (35 hours per week) and you will be offered an indefinite contract. P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

· Proven experience in project or programme management or complex coordination

· Ability to prioritise, manage competing deadlines, and work calmly under pressure

· Highly organised and process-orientated, with strong attention to detail and an ability to see the bigger picture

· Strong relationship-building skills and the ability to collaborate effectively across teams

· Proactive approach with the ability to manage own workload and deliver to objectives

· Confident stakeholder management skills, including working with senior leaders

· High level of IT literacy, including strong working knowledge of Microsoft Office and databases

· Strong analytical ability, with experience synthesising and presenting complex information clearly

Desirable criteria

· Experience of fundraising or working within a fundraising operation

· Knowledge of a fundraising database (e.g. Dynamics, Raiser’s Edge)

· Experience supporting senior leaders or high-performing teams

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.

To find out how our managers will review your application, please take a look at our ‘ How we Recruit’ pages.

We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role. 

We offer the opportunity of an “Ask Us Anything” Teams call on Wednesday 20th May at 11am. During this call you will be able to ask any questions you might have about the role, the selection process, our department, our core values and work culture, our current hybrid work policy, or simply listen to others’ questions.   

 Close Date: 25-May-2026

​This role will have two interview stages, a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview. 

​First stage interviews are due to be held on Monday 8th June. Core Values interviews are due to be held during w/c 8th June or w/c 15th June.

Role purpose

The Head of Finance is a key member of the Charity’s senior management team, working closely with the chief executive, directors, and trustees. The head of finance will lead the day-to-day financial operations of the Charity, including budgeting, reporting, audit, payroll, and pensions. Managing the finance manager and management accountant, the Head of Finance will ensure the effective running of the finance department and smooth day-to-day processes. Reporting directly to the Chief Executive, you will be a key advisor on strategic financial decisions, balancing meticulous operational control with strategic planning.

As the Head of Finance, you will:

• Proactively contribute to the development and delivery of the Charity’s strategy through developing long-term financial planning to underpin our objectives.
• Act as senior finance business partner to the senior leadership team, supporting strategic and operational decision-making.
• Lead on the annual audit and production of statutory accounts, ensuring effective management of the audit process.
• Support the rest of the Charity team to become financially informed and comfortable understanding financial performance, control, and accountability.

Main responsibilities

Financial controls, reporting, and operational finance

• Lead the finance function of the Charity, ensuring accurate, timely, and compliant financial management and reporting.
• Ensure that appropriately robust internal financial and operational controls are in place.
• Ensure that our unrestricted and restricted funds and accounting records are maintained in accordance with legal and regulatory requirements and best practice.
• Ensure timely and accurate monthly management accounts and other reports are produced by the finance team and distributed to members of the senior management team, encouraging ownership of departmental budgets.
• Manage and oversee accounts receivable and payable, ensuring strong cash management.
• Ensure all banking facilities, financial systems, and internal processes function to a high standard and enable the Charity to carry out its transactional and operational financial functions.
• Lead financial risk identification and mitigation, working closely with the chief executive and leadership team, and reporting to the board of trustees.

Financial administration and governance

• Manage the production of statutory accounts in line with the Charity SORP and lead the annual external audit process.
• Oversee our tax affairs, including PAYE, national insurance, corporation tax, VAT, and gift aid.
• Responsible for our payroll and pensions functions.
• Maintain and continuously improve financial policies, procedures, and controls, working closely with the fundraising and operations teams to ensure organisational efficiency.
• Identify and escalate financial risks to the chief executive and board
• Line manage and support the management accountant and finance manager, ensuring professional development and high-quality output.

Person specification

Knowledge and experience

We are looking for candidates with demonstrable strategic financial leadership spanning organisational planning, budgeting, risk, and reporting. You will have:

• You must be a fully qualified accountant (ACCA, ACA, OR CIMA)
• Excellent knowledge of charity financial management, SORP, and audit is essential.
• Experience of effective budget setting and implementing controls and processes to manage and monitoring budgets
• Firm understanding of risk management
• Experience of improving policies and processes in comparable organisations
• Success in delivering increased cost effectiveness
• Evidence of building financial impact and performance metrics and reporting
• Understanding of the requirements of legislation, Charity Commission and professional body guidance on a being a well-run and financially accountable Charity
• Considerable experience of management and development of staff

Skills, abilities, and behaviours

• A strategic thinker with the ability to see the bigger picture and make decisions in line with the charity’s needs as part of a team
• Strong change management skills with experience of managing teams through change
• Excellent written and verbal communication skills, including the ability to interpret and communicate financial information to a non-specialist audience
• Strong organisational development skills, able to identify and act on opportunities to drive performance in business
• Experience of the charity or not-for-profit environment (this could be gained as a trustee) preferably with some understanding of charity funding and investment management
• Collaborative working style with excellent written and verbal communication skills
• Resilient with a flexible, creative and solutions-focused approach to problem-solving

Claudia Jones organisation (CJO) Is looking to appoint a highly skilled Executive Director with experience of working in the Voluntary/Community sector to support the development of the organisation. This is a key appointment funded for 1year.

CJO is one of the few small Black lead charities in London, enhancing the quality of life for African Caribbean Women and Families. Founded in 1982 at the request of Caribbean women, CJO delivers family-centred services for women with children 0-16yrs, Gender- based violence support, connections for older people, health and wellbeing activities, counselling and therapeutic interventions to inspire and empower African Caribbean heritage women and families.

Reporting to the board of directors/trustees, the Executive Director will oversee the strategic and operational efficiencies of our programmes and staff. This experienced leader will not only understand the working of the voluntary/community sector but also have experience in developing and implementing a successful fundraising plan. Experience of hiring and managing staff is essential and establishing relationships with local community groups is a plus. Most importantly, the Executive Director should be highly effective in a Leadership role that requires clear communication skills and decisiveness. It is important that the post holder embraces our community -based broader philosophy of investment in our community.

Note: Considering the nature of work and focus of the Claudia Jones Organisation, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Paragraph 1, Schedule 9, of the Equality Act 2010. Black and ‘Minority Ethnic’ Women only need apply (Schedule 9, Part 1, 158 and 159 Equality Act 2010). We are an Equal Opportunities employer

Objectives of this role

•  Support the development and cultivation of an active and engaged Board of trustees, standing and advisory committees
•  Work closely with the Board/Trustees and committees to assess and address issues affecting the organisation
• Identify, engage leverage and cultivate community resources, influence and connections to further the initiatives and mission of the organisation
•  Oversee daily operations of the organisation, providing executive direction for programmes, strategies and efficiencies, compliance and quality assurance
• Identify and address staffing requirements for efficient operations, and maintain a strong work culture that attracts and retains people while driving the organisation’s mission
• Increase awareness of the organisation by being the main spoke person of the charity for external communication, both verbally and written
• Develop capital and operating budgets for assigned programmes, planning for short and long-term program needs
• Comply with all national and local regulations

Responsibilities

•  Create business plans to achieve goals and objectives and presenting to the board/trustees for approval
• Meet annual fundraising goals in partnership with colleagues/staff team to obtain financial support from grant giving organisations, foundations, statutory organisations, cooperations and other funding sources
• Work with Staff and Board/trustees on other annual community initiatives, programmes and all external communications, including website, newsletters, promotional materials including the media
• Serve as the face of the organisation and participate in external events to increase visibility, credibility and market brand, and develop strategic partnership to further increase community awareness and expand programmes
• Build and lead an effective team that’s dedicated to fulfilling the organisation’s mission through highly successful programmes, community engagement and fundraising
• Manage staff members, volunteers and clients whose experience, cultures and languages reflect the community served by the organisation

Required Skills and Qualification

• Five or more years of experience in senior management preferably with a Charity
• Strong experience in public relations, marketing and fundraising
• Knowledge of leadership and management principles for voluntary/community sector
• Proven success working with a board of directors/trustees
• Innovative approach to business planning
• Dynamic and charismatic team player who enjoys being the public face of the organisation

Preferred Skills and qualifications

• Degree (or equivalent) in business, human resources or finance
• Experience in managing budgets
• Exceptional verbal, written and visual communication skills
• Experience in community engagement and volunteer development
• Experience in working in a cross functional and complex reporting environment

JOB SPECIFICATION

Essential

• At least 5 years relevant experience of managing a charitable organisation.
• Demonstrable senior leadership and strategic management
• Demonstrable passion for, or commitment to, the work of CJO
• Good understanding of the charity sector’s regulatory frameworks and legislation.
• Experience of building positive working relationships and managing teams/performance.
• Good judgement and able to act decisively
•  Collaborative, open and able to constructively challenge and inspire
• In-depth knowledge of managing family support and VAWG/GBV services that includes children and young people 
• Experience of working in and managing organisational change and development
• Experience of working with consultants and contractors
• Demonstrable experience of working in the sector and understanding of the challenges of the African Heritage women and family
• Demonstrable experience of successful fundraising from a range of sources including trust and foundations and maintaining relationships.
• Substantial experience of budget management and financial accountability at £150K and above.
• Experience of managing a varied and demanding workload
•  A credible and inspiring communicator and negotiator

DESIRABLE

• Experience of gaining quality marks for services.
• Experience of using case management systems.
• A good understanding of GDPR.

APPLICATION GUIDANCE

•  Following the points above will assist you to demonstrate your suitability for the role and assist the panel in ensuring an accurate assessment of your application.
•  Respond to each person specification point in order when completing your supporting statement
• Provide practical examples of how you meet the criteria where possible. Examples can be from paid / voluntary roles / your life experience. 

 HOW TO APPLY

Candidates are asked to submit:

• a CV of no more than 2 sides of A4, font size 12
• a Supporting Statement of no more than 3 sides of A4, font size 12
• Our completed Equality & Diversity Form

Closing Date & Time: 29th May 2026

Interview Date: Interviews are expected to take place in person On 08th June, 2026

If you have not received a response to your application within 21 days of the closing date you can assume your application has not been successful on this occasion.

Should you be successful, two satisfactory References from previous employers are required and an Enhanced DBS check.

CJO is an Equal Opportunities Employer.

All candidates must have the right to live and work in the UK.

We will only be able to contact shortlisted candidates.

At Woodgreen Pets Charity, our mission is simple: to support pets and their people through every step of their journey together. Behind that mission is a growing and ambitious organisation powered by data, technology, and innovation.

We’re seeking an experienced, forward-thinking Enterprise Systems Senior Manager to shape the future of technology across our charity. In this strategic, hands-on role, you will oversee critical enterprise systems, lead operational delivery, manage key supplier relationships, and work with senior leaders across the organisation to ensure technology supports and strengthens our impact.

Reporting to our Head of Data and Technology, our successful candidate will lead a small specialist team, alongside a range of outsourced partners, with responsibility for enterprise systems operations, continuous improvement, and strategic development across Woodgreen.  They will play a key role in ensuring that our systems are secure, reliable, integrated and aligned to business need whilst also helping to drive innovation and long-term technology planning.

This is an exciting opportunity for someone who enjoys balancing operational leadership, stakeholder engagement and strategic thinking within a purpose-driven environment.  Acting as a trusted partner, helping teams to maximise the value of technology and systems across the charity, you will work closely with members of our Leaders’ Forum to understand business needs and provide expert systems guidance across all areas. 

If you have;

• Substantial experience leading enterprise systems functions across complex environments, with a strong track record of delivering operational excellence and technology change over multiple planning cycles.
• Experience leading enterprise systems across cloud and on-premise environment
• Strong people leadership and stakeholder management skills
• Experience managing outsourced service providers and technology partners
• A collaborative and business-focused approach
• Experience delivering technology projects and operational improvements
• Strong understanding of enterprise applications, integrations and service delivery

We would love to hear from you!

This full time, permanent opportunity will operate in a hybrid working environment and although much of it can be done remotely our successful candidate must be able to attend our offices near Godmanchester, Cambridgeshire (PE29 2NH) for an average of 2-3 times per month.

The starting salary for this position is £46,876 - £57,293 per annum depending on experience. This is complemented by;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary)
• Enhanced parental leave (subject to qualifying period)
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.This role is subject to a range of pre-employment checks to include a basic DBS check.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found. Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Help shape financial decision-making at one of the UK’s leading universities

King’s is a large, complex and internationally engaged university with ambitious plans for the years ahead. We are looking for an experienced finance leader to join us as Deputy Director of Finance Business Partnering (Operations), playing a key role in strengthening financial performance, decision-making and long-term sustainability across our Professional Services directorates.

This is an exciting opportunity for someone who wants to make a real impact. You will be part of our Financial Strategy, Planning and Performance function, helping King’s maintain the sustainable financial foundation needed to support our education, research and wider contribution to society.

The role

Reporting to the Director of Finance Business Partnering (Operations), you will lead high-quality finance business partnering services across a range of Professional Services areas, including Student Services, IT, Philanthropy and Alumni, Executive portfolios and other directorates.

You will directly line manage a team of Finance Business Partners and their Management Accountant teams, with overall responsibility for a team of around eight people, including three direct reports. You will also play a substantial leadership role across the wider Operations Finance Business Partnering team, supporting a team of around 19 colleagues.

This is a hands-on senior leadership role. You will work closely with senior stakeholders, providing expert advice, constructive challenge, analysis and timely decision support. You will help ensure financial plans are robust, risks and opportunities are understood, and resources are aligned with King’s strategic priorities.

What you will be doing

You will model excellent finance business partnering, using high-quality data and insight to support leaders across King’s Professional Services and Operations directorates. You will help stakeholders understand financial performance, make evidence-based decisions and identify opportunities to improve efficiency, value for money and long-term financial resilience.

Key responsibilities will include:

• Leading the delivery of finance business partnering across multiple Professional Services areas.
• Providing strategic financial advice, scenario modelling and long-term forecasting to support decision-making.
• Leading and supporting annual planning, monthly reporting, quarterly updates and forecasting processes.
• Developing clear, robust reporting and commentary for senior stakeholders, including Executive-level audiences.
• Supporting business cases, complex financial issues and cross-cutting initiatives.
• Ensuring income and expenditure are recorded correctly and that management accounts provide meaningful insight.
• Promoting compliance with financial policies, controls, data protection and secure use of financial information.
• Championing improvements to reporting, tools, dashboards, templates and processes.
• Supporting the Director in leading the Operations Finance Business Partnering team, including culture, priorities, development and ways of working.
• Deputising for the Director when required.

About you

We are looking for a qualified accountant with significant experience of leading financial advice, planning, forecasting and reporting services in a large, complex organisation.

You will bring strong leadership skills, a service-focused approach and the ability to develop high-performing teams. You will be comfortable operating in complex stakeholder environments, managing competing priorities and influencing senior leaders with clarity, confidence and credibility.

You will be someone who can combine technical financial expertise with sound judgement, strong relationship-building skills and a commitment to continuous improvement.

You will need to bring

• A professional accountancy qualification.
• Experience of leading financial support, advice or business partnering services relevant to this role.
• Strong leadership skills, including the ability to manage and develop professional staff.
• Experience of leading short- and long-term planning, forecasting and reporting processes.
• The ability to deliver change and financial improvement across a finance function and wider organisation.
• Resilience and the ability to manage multiple objectives across teams and complex stakeholder groups.
• Excellent written and verbal communication skills, including the ability to present clearly to senior stakeholders and committees.
• Strong numeracy and IT skills, including Excel and experience using corporate finance and reporting systems.

A degree-level qualification and experience of working in or with the university sector would be advantageous, but are not essential.

Why join King’s?

This role offers the chance to help shape a step change in finance business partnering at King’s. You will be joining at a time when the team is embedding a refreshed business partnering offer, improving reporting and forecasting tools, strengthening stakeholder support and building financial capability across the organisation.

You will have the opportunity to work on high-profile priorities, influence senior decision-making and contribute to financial sustainability across a university with a powerful mission in education, research and service to society.

How to apply

To apply, please send your CV by 25th May 2026. 

For an informal conversation about the role, please contact Phil Southern at Ivy Rock Partners. 

Skillway (part of the Warehouse Christian Trust) is dedicated to supporting vulnerable young people by providing them with essential life skills through hands-on training in metalwork, woodworking and crafts. The charity aims to develop both practical vocational skills and personal growth, fostering self-confidence, resilience, and employability in a safe, supportive environment.

Job Purpose:

The Head of Operations at Skillway oversees all operational aspects of this arm of the charity, ensuring the successful delivery of all our educational programmes. This role requires strong leadership, strategic vision, and day-to-day management, including student recruitment and retention, staff oversight, fundraising, and partnership management. The ideal candidate will be passionate about social impact and committed to improving the lives of vulnerable young people.

Key Responsibilities:

1.  Management and Delivery

• Oversee the design, implementation, and continuous improvement of training in woodwork, metalwork and other crafts.

• Ensure the training meets the educational and personal development needs of vulnerable young people.

• Monitor student progress, providing support to overcome barriers and ensuring high-quality, impactful learning experiences.

• Develop new initiatives and adapt the existing training programmes to meet the evolving needs of students, schools and the community.

• Develop a long-term strategy for the growth of Skillway.

• Set and model high standards for the staff team, volunteers and students.

• Site housekeeping and management of Skillway’s woodland site.

2.  Leadership and Staff Management

• Lead, motivate, and manage a team of staff and volunteers.

• Promote a positive and inclusive workplace culture, fostering professional development and ensuring that all staff members are supported.

• Manage recruitment, training, and performance of staff and volunteers.

• Ensure the health, safety, and well-being of all participants and staff including responsibility for risk assessments.

• Develop and apply our safeguarding policy as Designated Safeguarding Lead.

3.  Strategic Planning and Development

• With the Board of Trustees, develop and execute the charity's strategic goals.

• Develop and manage the charity’s budget and resources to ensure financial sustainability and impact.

• Identify and pursue new opportunities for growth, including partnerships, new funding streams, and relationships with local schools, businesses and other community organisations.

• Maintain effective and safe digital organisation of key data.

• Support the other arm of our charity - The Camino Café - as and when required.

4.  Fundraising and Financial Oversight

• Lead fundraising efforts to secure funding from diverse sources, including grants, donations, corporate sponsorships, and fundraising events.

• Oversee the preparation of funding applications and reports for donors and grant-making bodies.

• Maintain financial oversight, ensuring effective use of resources, monitoring expenses and reporting financial performance to the Board using Quickbooks as the primary accounting and reporting tool.

• Improve branding and awareness of Skillway and its aims and purpose.

5.  Stakeholder Engagement and Advocacy

• Build and maintain relationships with key stakeholders, including local authorities, schools, community groups, donors, and business partners.

• Represent the charity in public and at events, advocating for the charity's mission and the importance of vocational education for vulnerable young people.

• Ensure the charity’s work is widely known and respected in the community.

6.  Monitoring, Evaluation, and Reporting

• Implement systems for monitoring and evaluating the impact of Skillway’s work.

• Gather feedback from participants, staff, and stakeholders to assess programme effectiveness and make improvements.

• Provide regular updates and reports to the Board of Trustees, funders, and other stakeholders on the charity’s impact and outcomes.

Qualifications and Experience:

Essential:

• Proven experience in a management role, ideally within the charity or education sector.

• Background in vocational education, youth work, or a related field, with a focus on supporting vulnerable young people.

• Experience in leading and managing a diverse team, with the ability to inspire, support, and develop staff.

• Excellent organisational and project management skills, with the ability to handle multiple priorities effectively.

• Demonstrated ability in fundraising, securing grants, and building donor relationships.

• Knowledge of financial management, budgeting, and reporting.

• Strong communication and interpersonal skills, with the ability to engage and build relationships with a variety of stakeholders.

• A commitment to the mission and values of the charity.

Desirable:

• Experience in working with metalwork, woodworking, or a related technical skill.

• Familiarity with the challenges faced by vulnerable young people and the ability to create a supportive and empowering learning environment.

• Experience working with boards of trustees or governance bodies.

Personal Attributes:

• Innovative and proactive, with the ability to think creatively and solve problems.

• Empathetic and understanding, with a genuine commitment to supporting vulnerable individuals.

• Strategic thinker, able to balance day-to-day operations with long-term planning and development.