Business operations manager jobs
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Contract: Fixed Term Contract – 12 months
Hours: 35 per week (Compressed/Reduced hours considered)
Location: Flexible (we offer a high degree of flexibility through our Hybrid Working Policy, but some travel to London is expected)
About the role
As Senior Business Analyst you will help Crisis transform its supporter experience by supporting the delivery of our data workstream enabling our transition to a new Modern Data Platform alongside our migration to Microsoft Dynamics.
About you
To be successful in this role you will have experience of working with data, mapping out data flows and processes. You’ll have working knowledge of data lakes and data warehouses as well as a good understanding of data governance and policies. You’ll have excellent communication skills and able to work with both technical and non-technical stakeholders to fully understand and document requirements. You’ll have the ability to work quickly efficiently and methodically. You’ll be a team player confident in bringing your expertise to the wider project team. Ideally, you’ll have the BCS International Diploma in Business Analysis or a comparable qualification or experience.
You may have experience in; Business Analyst, Senior Business Analyst, Business Data Analyst.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 8 December at 23:59
Interview date and location: Thursday 18 December, online via Microsoft Teams
Interview process: Competency-based Interview
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ethex and Energise Africa are looking for two Operations Associates responsible for ensuring the smooth day-to-day operation of our award‑winning platforms.
These roles place you at the heart of our organisations and at the cutting edge of making positive investing mainstream. As we continue to scale, we are seeking two ambitious, driven and motivated team members to support our Operations, Investment, and wider business functions
About Ethex and Energise Africa
We enable individuals to invest in impactful businesses they believe in – whether it’s fighting climate change, reducing poverty or building resilient communities. Since 2013 Ethex and Energise Africa have raised over £175 million of investment for over 120 impactful organisations from more than 27,000 positive investors.
These are exciting times at Ethex - a not-for-profit company, backed by six of the UK’s top social investment institutions, that has become Britain’s leading direct impact investment platform. We recently took full ownership of our sister platform, Energise Africa and anticipate continued strong growth, both in our community of investors and the number of investment opportunities that we are able to offer.
Job Overview
Reporting to the Operations Manager, these roles focus on operational support for Ethex and Energise Africa, while providing a wide remit of assistance across Investment , Sales, and Operations.
The Operations Associate ensures high‑quality investment administration, supports internal processes, enhances customer service and contributes to organisational efficiency.
Roles & Responsibilities:
Customer Care & Investor Support
• Provide high quality customer care to investors, ensuring timely, clear and supportive responses to enquiries.
• Handle sensitive customer situations professionally, including complex queries and escalations.
• Support new investor onboarding by guiding investors through account setup, verification steps and platform navigation.
• Contribute to achieving team new investor targets by monitoring progress, identifying blockers and suggesting improvements.
• Deliver an excellent customer experience that encourages investor retention and satisfaction.
• Ensure all probate processes are completed accurately, in line with regulatory and internal compliance requirements.
Investee Liaison and Offer Administration
We work with organisations to shape the content of the offers brought to the platform for investment.
• Manage end-to-end offer processes including creation, review, tracking, and post‑close investor updates.
• Assisting with operational due diligence on potential offers (KYC, legal entity checks, offer document review).
• Liaise with investees across both Ethex and Energise Africa to ensure smooth and efficient onboarding to the platforms. Ensure investees understand operational processes, timelines, and compliance needs.
• Coordinate onboarding tasks such as document collection, platform setup, and communication of requirements.
Process Improvement & Documentation
• Proactively identify opportunities to streamline workflows through automation and standardisation.
• Support documentation and creation of Standard Operating Procedures (SOPs), user guides and training materials.
Key Skills & Experience:
• Experience in financial services, customer service, business operations, or a similar administrative/operational role.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent communication skills, with a collaborative, can‑do attitude.
• Ability to build relationships, influence stakeholders and navigate challenges effectively.
• Strong MS Office skills, especially Excel.
• A passion for operational excellence and high‑quality customer service.
• Interest in sustainable development or impact investing is desirable.
• Experience in fast-moving or mission‑driven organisations is a plus.
Values
• Commitment to positive impact and supporting communities and social enterprises.
• Dedication to excellent customer service and treating all investors fairly.
• A friendly, dynamic, professional team mindset.
• Belief in a fairer future for all and inclusive working.
We welcome applicants from diverse backgrounds and encourage you to share your interests and areas of passion. Please include salary expectations and whether you are applying full‑ or part‑time. Interviews will be conducted on a rolling basis.
The client requests no contact from agencies or media sales.
Are you ready to help keep our teams moving safely and sustainably?
We’re looking for a Fleet Officer to manage the day-to-day operations of our charity’s vehicles, ensuring full compliance with regulations and internal policies. You’ll oversee leases, replacements, insurance administration and monthly reporting, while supporting Dogs Trust’s transition to a fully sustainable fleet.
What does this role do?
As a Fleet Officer you will:
- Manage day-to-day fleet operations, including vehicle maintenance, ordering, off-leasing and responding to colleague queries.
- Maintain accurate driver and vehicle records, ensuring compliance with insurance, licensing and internal policies.
- Produce monthly fleet reports and monitor telematics, driving standards, fuel use and progress toward sustainability targets.
- Coordinate with service providers for repairs and inspections, and support the Facilities and Fleet Manager with contracts, research and value-for-money initiatives.
Could this be you?
You’ll bring proven experience managing a fleet, strong contract and lease management skills, and excellent communication and negotiation abilities. Highly organised and detail-focused, you’ll be comfortable working under pressure, managing budgets, and delivering cost-effective solutions, with proficiency in Microsoft Office and a commitment to the aims and values of Dogs Trust.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across SE London, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures initiative —helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
- Passionate about education, social mobility, and giving every young person a chance to shine
- A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
- Organised and able to juggle multiple projects (with a great sense of humour!)
- Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation
- Deliver and support the rollout of YE programmes in schools and other settings
- Recruit, train and support volunteers—making sure they feel valued and inspired
- Work with your regional team to meet shared goals and celebrate local impact
- Help secure local funding by supporting fundraising efforts and managing project deliverables
- Support the planning of events, trade fairs and celebrations for young people
- Keep accurate records, track impact, and make sure safeguarding is front and centre
A few practical things:
- This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times – with time off in lieu (TOIL) available and travel expenses all covered
- Expect to be on your feet during some events or sessions—it’s all part of the fun!
Safeguarding Young People
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
How to Apply
If you’re ready to help shape the futures of young people across SE London, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 25 December 2025. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Candidates located in Newcastle upon Tyne or London are preferred due to office location and will work on a hybrid basis, though applicants from other UK areas may also be considered.
We are seeking a collaborative and forward-thinking professional to help drive the implementation, integration and ongoing support of a wide range of platforms across the organisation. You will work with key systems including our Enterprise Management Systems (Access Group) and Microsoft technologies such as Windows 365, SharePoint, Power BI, Copilot, Azure, Intune and the Microsoft 365 client suite. You will also collaborate with third-party partners to develop and maintain interfaces with cloud-based platforms including Beacon CRM, Cascade HR, and AdvicePro. Experience in developing Power Apps – or similar mainstream app development tools – would be advantageous.
As part of this role, you’ll explore how emerging technologies including AI and automation, can enhance NEA’s operations, helping us to work more efficiently and make a greater impact.
We’re looking for someone with a strong, current and broad technical background, who can balance organisational priorities with the varied needs of different teams. You will play a pivotal role in managing NEA’s operational and digital infrastructure, ensuring our systems are reliable, secure and continuously improved. This includes overseeing IT services, digital platforms and cybersecurity measures, while identifying opportunities for innovation and development across the charity.
What you will need to succeed
You will be a technically strong, strategically minded and forward-looking individual who is passionate about leveraging technology to create real social impact. You should have:
- Demonstrable experience in managing and implementing Microsoft environments
- Strong understanding of information systems, networks, and security
- Excellent problem-solving skills with the ability to manage complex projects
- Strong leadership and communication skills
- Proven experience with cloud technologies, ERP systems, and cybersecurity frameworks (preferred)
- Demonstrable experience developing Power Apps or mainstream apps (advantageous)
You will thrive in this role if you are proactive, innovative, and able to see the bigger picture, balancing technical expertise with organisational priorities to deliver impactful solutions across the charity.
Hybrid and home working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
The client requests no contact from agencies or media sales.
This new post will build on our Charity fundraising work which seeks to generate income from a portfolio of philanthropic sources, including trusts, foundations, individuals, corporate sponsors, and statutory bodies. The primary focus of this role will be to support the Reinventing Borde Hill project, helping to transform Borde Hill’s South Park and establish a community growing garden at Sugworth Farm.
The project has an am fundraising target of £1million, to be raised over the next two years. Additionally, this post will also seek and pursue opportunities to support the work of Borde Hill Garden Charity more widely. Working with the Reinventing Borde Hill project team, the role will effectively manage funders, driving the financial sustainability of the project and wider charity operations.
Your passion for heritage, the natural landscape, and community involvement will feed into compelling funder proposals and ongoing relationship-building with supporters. You will report to the Managing Director, and prepare monthly/quarterly updates for the Project Board and NLHF.
Records Manager & Archivist
The duties within this unique role will be shared across the main London offices of the Methodist Church in Britain and United Reformed Church. The successful candidate will be a suitably qualified and experienced records and archives management professional, who is confident to work across our different sites and systems. You will be a knowledgeable manager of analogue and digital records and archives. Some familiarity with Church structures and record keeping would be an advantage.
You will need to be able to advise the staff teams for both Churches on records management strategy and practice and support them in the implementation of electronic records management systems (ERMS). You will also be able to undertake collections management tasks such as appraisal, condition assessments, basic cleaning and re-packaging and cataloguing.
You will need to be able to liaise effectively with the archive services where our collections are deposited, and work with our voluntary heritage committees and archival advisers. You will be encouraged to appoint and manage volunteers to build capacity around this work.
The Methodist Church has records from the early 18th century onwards. Its governance records (estimated at c4m items) are deposited in the John Rylands Research Institute & Library, University of Manchester, and its missionary collections in the SOAS Library, University of London. Records of the Church at a local level are deposited with local authority archive services. There are also five ‘community archives’ managed by volunteer editors.
The United Reformed Church was established in 1972, with its roots in the Presbyterian and Congregational Churches. The search for a new location for the centralised deposit and permanent preservation of URC records is a key objective for this post-holder, along with developing and supporting the management of current administrative records.
Both organisations maintain offsite record storage and occasional travel to them will be a necessary part of this role.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing date: 9am on 5 January 2025
Interviews in person in London: 22 January 2025
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a highly organised, detail-driven Business Support Officer to support our team, board, and daily operations. If you thrive in a friendly, flexible, and purpose-led environment, this could be the role for you.
The Business Support Officer will be a key part of Together Active, helping to ensure everything runs smoothly.
You’ll provide essential business, operational, and governance support that allows the team to do their best work. You will also be the go-to person for supporting Board and committee processes, making sure all governance standards are met.
It's all about helping the team thrive in a collaborative,inclusive and creative environment.
Role Outcomes
1.Our Team Feels Supported: The Together Active team can rely on you for administrative support, so they can focus on their core responsibilities while you handle the business support tasks with ease.
2.Organised Board & Committee Meetings: Meetings run smoothly, with all governance needs taken care of, so everything is in place for informed decisionmaking.
3.Effective Processes: Admin and operational tasks are simple, efficient, and help the team work more productively.
4.Compliance assured: Pre-employment checks and HR records for staff and volunteers are completed and updated correctly, ensuring compliance with legal and organisational standards.
5.Event Support and Coordination: Events are planned and executed seamlessly, with all logistics and on-site needs addressed effectively.
What does this mean day to day?
Your duties will tie directly to the outcomes above, and you’ll have plenty of freedom to manage these tasks in a way that works best for you. With guidance from your line manager, you’ll be empowered to find creative solutions.
General Business, Operational, and Administrative Support
·Help with event coordination, from setting up events to liaising with external organisations, and providing on-site support when needed.
·Take care of the daily admin, including scheduling meetings, keeping office supplies stocked, and making sure the office environment runs smoothly.
·Manage Together Active’s inboxes and SharePoint: responding to enquiries and passing messages on to the right team members, and making sure our information is organised and easy to find.
·Work with external partners to make sure we get all the documents we need for projects in a timely manner.
·Assist with team logistics, including travel arrangements, organising team meetings.
·Handle office management tasks, like managing supplier relationships and ordering office equipment.
·Ensure pre-employment checks for new staff and volunteers are completed efficiently.
Board, Committee, and Governance Support
·Provide support for Board and committee meetings, including scheduling, preparing agendas, sending out papers, and taking minutes.
·Keep all governance-related documents, like Board packs and meeting minutes, organised and up to date.
·Coordinate the logistics of Board and committee meetings, making sure everyone’s well-prepared and informed.
·Help prepare reports and documents for the Board to review and make decisions.
We’re committed to building a team that better reflects the communities we work with. That means making equity part of everything we do, including how we recruit,support, and develop our people.
We know we have more to do. Our current team doesn’t yet reflect the diversity we want to see, and we’re actively working to change that. If you identify as disabled, neurodivergent, LGBTQIA+, from a global majority background, or have experienced exclusion in other ways, we especially encourage you to apply.
Every application is assessed on merit. Where candidates are equally qualified, we may use positive action in line with the Equality Act to support candidates from underrepresented backgrounds, particularly in relation to race and disability.
We care about the work, but we care about the people doing it too. We know how demanding system work can be. It requires patience, creativity, and emotional labour. That’s why we’re serious about building a culture that’s rooted in our values of compassion, creativity, inclusivity, and collaboration.
Our team work flexibly, with a mix of home, office, and in-person time across Staffordshire. We focus on outcomes, not hours at a desk. We’ll agree what works best for you and the role together. We’re based in Stafford, but our work takes us all over the county, and candidates will need to be able to work flexibly to support that.
We exist to design out inactivity across Staffordshire and Stoke-on-Trent.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our Manager, Global Sub-Grant Programme, you will manage and coordinate all aspects of Chapter Zero Alliance’s sub-granting operations and partner* relationships across our global network of Chapters. The role ensures effective fund disbursement, compliance with due diligence and contractual requirements, and strong partner relationships that support the charity’s mission to embed climate governance into boardroom decision-making.
* The term “partner” throughout refers to our network of Chapters who will be sub-grantees in the majority of cases. However, the term may also include knowledge, or other partner organisations.
Organisation: Chapter Zero Alliance
Location: Office-based / Hybrid within the UK (Central Cambridge-based office
Reporting to: Associate Director of Strategy and Governance
Contract Type: Permanent
Hours of work: Full-time, 37.5 hours per week
Travel: Business travel from time to time, as needed
Salary and Benefits
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Salary: Up to £40,000 per annum
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Annual Leave: 27 days, plus Bank Holidays and discretionary Christmas shutdown
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Pension: Generous 8% employer pension contributions (no match required)
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Wellbeing: Group life assurance, employee assistance programme and health cash plan
About Us
Chapter Zero Alliance is a charity undergoing an exciting period of growth. We support a unique, high-impact network of Chapters active in over 70 countries worldwide engaging board directors on climate and nature issues. We are making a measurable difference by creating a safe and supportive environment for peer dialogue and working with our founding partners at the University of Cambridge and the World Economic Forum and our broader partner network. Click here for more information about our work. We are the only charity dedicated to building a global community that supports board directors to advance climate and nature governance.
Key Responsibilities
Sub-Granting Operations and Process Management
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Manage the full lifecycle of sub-grants, from the ‘request for proposal’ stage through to Chapter, or partner selection and contracting, reporting and closure.
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Maintain oversight of all sub-granting timelines, documentation, and deliverables.
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Ensure compliance with internal policies and funder requirements throughout the sub-granting cycle.
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Provide administrative and logistical support for the sub-granting process, including database and document management.
Chapter and Partner Due Diligence, Contracting
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Lead and coordinate Chapter or sub-grant partner due diligence assessments in line with organisational standards.
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Support risk mitigation planning and maintain up-to-date due diligence records.
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Prepare and process partner contracts (sub-grant agreements) and amendments, timely signatures and filing.
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Work with finance and legal teams to ensure compliance with financial and contractual obligations.
Chapter and Partner Reporting and Oversight
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Monitor sub-grantee narrative and financial reporting, ensuring submissions are timely, accurate and compliant.
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Review reports (budgets, deliverables, and impact metrics) and coordinate internal validation processes with all relevant teams.
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Support partners to strengthen their reporting capacity and understanding of grant requirements.
Partner Capacity Development
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Support the design and implementation of partner capacity development plans.
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Coordinate capacity-building initiatives, workshops, and follow-up actions with partners.
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Track progress of capacity development activities and report outcomes to management.
Coordination and Communication
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Serve as the key liaison regarding sub-granting between partners and internal teams (Finance, Fundraising, Chapter Engagement, and Senior Leadership).
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Raise operational issues with relevant internal stakeholders.
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Participate in cross-departmental coordination meetings to ensure alignment between partnership and programme delivery.
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Contribute to knowledge management and continuous improvement of partnership systems and tools.
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Contribute to charity funding proposals as needed.
Advisory and Strategic Support
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Advise on new sub-granting opportunities and partnership models to strengthen programme impact and reach.
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Support the development of partnership policies, tools, and templates.
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Provide analysis and insights on partner performance, risks, and opportunities.
Person Specification
Essential Qualifications and Experience
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Significant experience in partnership management, grant administration, or programme coordination within the NGO or international development sector.
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Demonstrable experience in managing sub-granting processes and partner relationships.
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Strong understanding of UK charity regulations, including fundraising standards and data protection.
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Knowledge of due diligence, risk assessment, and donor compliance requirements.
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Experience reviewing financial and narrative reports from partners.
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Excellent administrative, organisational and problem-solving skills, with the ability to manage multiple stakeholders across regions.
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A credible and confident communicator.
Desirable
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Experience in capacity development, training, or partner support functions.
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Familiarity with institutional donor requirements (e.g., FCDO, EU, USAID, etc.)
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Understanding of financial management principles and budgeting.
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Knowledge of CRM/project management/grant management systems.
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Understanding and passion for the global climate, development, or social impact sectors.
Core Competencies
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Strong attention to detail and commitment to quality.
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Project management, able to manage multiple priorities and meet deadlines.
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Commitment to continuous improvement.
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Integrity, accountability, and respect for confidentiality.
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Proactive, solution-oriented, and collaborative working style.
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Commitment to the organisation’s mission, values, and partnership principles.
The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our charity. We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. Nothing beats face time with our colleagues to promote creativity and collaboration; we’ve therefore adopted a blended working model of home and office working arrangements.
We are proud to be an equal opportunities employer and we are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability. We have a legal responsibility to ensure you are eligible to live and work in the UK.
Interviews will be held during December and January.
In your cover letter, tell us how your skills and experience match the Essential Qualifications and Experience in the job description.
Our mission is to mobilise boards to accelerate the transition to net zero and build climate resilience.
Job Title: Director of Operations - Maternity Cover
Salary: £55,000 - 65,000
Hours: Full-time (40 hours/week) or Part-time (min 24 hours/week)
Location: Central London / Hybrid (1-2 days in office per week)
Annual Leave: 25 days paid annual leave, increasing by 1 day per year of service (up to 28 days), plus an additional day for your birthday or key LGBTQI event and time off over the Christmas week.
Benefits:
- 5% employer pension contributions
- £600 per year mental wellbeing support
- Enhanced parental leave (4 months full pay + 2 months at 50%)
- Annual allowance for professional development and training
About Us
GiveOut is an award-winning international LGBTQI community foundation bringing together our community and allies to support LGBTQI activism worldwide.
Across the world, courageous activists are working tirelessly to protect LGBTQI communities and advance equality. But they lack resources and funding is fragile, especially in the Global South. LGBTQI groups receive a tiny fraction of international development aid.
GiveOut exists to bridge this gap. We provide a platform for individuals, businesses and others to give tax efficiently in one place, ensuring sustained funding for LGBTQI human rights activism worldwide. By pooling donations, we provide grants to pioneering organisations, empowering them to defend our communities, tackle inequality and campaign for lasting change.
In just seven years, we have provided over £3 million in new funding, supporting nearly 60 LGBTQI organisations globally. Our grant partners report back on their achievements, and we share their impact with our supporters, demonstrating the tangible difference their generosity makes.
Together, we are strengthening the global LGBTQI movement, ensuring activists have the resources they need to build a more just and equal world.
About the Role
The Director of Operations is a member of GiveOut’s leadership team, partnering closely with the Executive Director, they will lead on all operational matters, ensuring GiveOut is an efficient, compliant, and resilient institution capable of delivering lasting impact.
The Director of Operations oversees the charity’s financial and administrative systems, human resources, compliance and risk management, and internal communications. They will support the Executive Director in strategic planning, budget management, governance, stakeholder reporting, and cross-organisational projects, deputising for the Executive Director when required.
This is an exciting opportunity for a strategic and hands-on leader with strong operational, financial, and people management experience who is passionate about advancing LGBTQI rights globally.
Key Responsibilities
Governance and Compliance
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Support the Executive Director in servicing the Board of Trustees; preparing papers, coordinating meetings, and onboarding new trustees.
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Ensure organisational compliance with statutory, legal, and data protection requirements.
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Lead on risk management, maintaining robust policies, risk registers and assessments, and mitigation strategies.
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Coordinate the annual audit and reporting to the Charity Commission.
Strategy and Planning
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Partner with the Executive Director on strategic planning, helping to strengthen GiveOut’s sustainability and impact.
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Support the Executive Director in exploring new markets, operating models, and partnerships.
Financial Oversight
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Lead on financial management, including budgeting, cashflow forecasting, management accounts and financial reporting.
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Ensure compliance with financial policies, charity regulations, and audit requirements.
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Monitor and analyse financial performance, identifying risks and opportunities to strengthen financial resilience.
Operational Management
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Lead the smooth and efficient running of daily operations, ensuring systems and processes support the team’s effectiveness.
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Identify and implement process improvements across functions to drive efficiency, accountability, and collaboration.
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Oversee internal communications and office management, fostering a positive, inclusive, and collaborative working culture.
Management and Human Resources
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Provide effective line management and leadership to team members in the Operations Grant-Making and Communications teams.
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Oversee recruitment, onboarding, training, and performance review processes.
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Maintain and update HR policies, ensuring legal compliance and alignment with GiveOut’s values.
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Cultivate a learning culture and support staff wellbeing and professional development.
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Oversee payroll, pensions and benefits administration, ensuring accuracy and compliance.
Essential Skills and Experience
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Proven leadership and management experience, ideally within a charity or non-profit setting.
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Strong financial literacy and experience with budgeting, reporting, and audit coordination.
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Knowledge of charity governance, compliance, and risk management.
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Demonstrated ability to lead teams, manage performance, and foster a positive organisational culture.
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Excellent organisational, problem-solving, and communication skills.
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Strategic thinker with a hands-on approach and a commitment to continuous improvement.
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Commitment to GiveOut’s vision, mission, and values, and understanding of issues facing LGBTQI communities globally.
Desirable Skills and Experience
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Experience working with Boards of Trustees.
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Familiarity with UK charity law and the regulatory environment.
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Understanding of international development or human rights sectors.
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Experience implementing GDPR and data management frameworks, with knowledge of best practice in data protection and security.
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Understanding of cyber security principles and practical approaches for small charities.
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Proficiency with accounting and CRM systems (e.g., Xero, Blackbaud/Salesforce, Google Workspace).
Why Join Us?
At GiveOut, we pride ourselves on fostering a dynamic and supportive work environment where you can make a tangible impact on global LGBTQI rights. You will have the opportunity to shape the future of LGBTQI philanthropy while working with a passionate and dedicated team.
We pool the donations we receive to provide grants to LGBTQI organisations around the world, ensuring that they have more of the resources they need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join MSI UK as a HR Business Partner – Central to Our Mission and Future
Are you ready to make a real impact through strategic HR leadership? As a HR Business Partner at MSI UK, you’ll play a key role in driving business success, enhancing the colleague experience, and shaping the future of our organisation.
Contract Type: Permanent, Hybrid
Hours: 35 hours per week, Monday to Friday
Salary: £42,213.23 – £51,078.01 (dependent on location and experience)
What You'll Do
As a trusted HR Business Partner to our leadership teams, you’ll deliver expert HR support across your designated locations. You’ll lead on:
- Strategic HR delivery aligned with organisational goals and values
- Employee relations – providing a first-class service that reflects our values and ensures compliance with UK legislation
- Policy and programme development – shaping initiatives that support our people and culture
- HR service excellence – contributing to a high-performing, collaborative HR team
You’ll be a visible, proactive presence across the organisation, supporting managers and colleagues to navigate challenges and drive positive outcomes.
About You
You’ll bring a strong foundation in HR, ideally CIPD Level 7 qualified, and a passion for people-focused leadership. Key strengths include:
✔️ HR Expertise & Employment Law – confident in applying legislation and best practice
✔️ Employee Relations – experienced in managing complex ER cases with empathy and professionalism
✔️ Communication & Tech Savvy – articulate, approachable, and proficient in HR systems
✔️ Autonomy & Integrity – self-directed, discreet, and trusted to handle sensitive matters
Why Join Us?
We offer a supportive, values-driven environment where your contribution is recognised and rewarded:
Financial Benefits
- Competitive salary
- Up to 5% employer pension contribution
- Fast expense reimbursement (within 10 days)
Work-Life Balance
- 25 days annual leave + your birthday off
- Family-friendly policies
Rewards & Perks
- Long service recognition
- Discounts at 4,000+ retailers via Blue Light Card
Health & Wellbeing
- 24/7 GP access
- Employee Assistance Programme
Career Development
- Paid training and development
- Accredited apprenticeships
- Clear progression pathways
Ready to make a difference?
Apply now and help us shape the future of HR at MSI UK.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
This is a unique and exciting opportunity to lead the creation of high-quality, visitor-focused experiences at one of the UK’s most iconic heritage sites. This role offers the opportunity to combine creative vision, strategic thinking, and leadership to make a meaningful impact on audiences and the Chatham Historic Dockyard Trust.
The Role
We are seeking an experienced and strategically minded Experience Development Manager (EDM) to oversee the development and delivery of high-quality, visitor-focused products and experiences across the historic site. As a senior member of the Commercial and Operations team, the EDM will contribute to the sustainable operation of the museum, support the preservation of the Trust’s heritage buildings and ships, and drive growth in visitor engagement and commercial income.
The role includes leading flagship events and experiences, including family activities, the Call the Midwife Official Location Tour, Mission Christmas, and major annual events such as Armed Forces Day. The EDM will co-lead one of CHDT’s largest staff groups alongside the Visitor Operations Manager, ensuring a high-quality, safe, and cohesive visitor experience across all areas of the site.
The client requests no contact from agencies or media sales.
Salary: £29,000 – £34,000 per annum (depending on experience)
Location: Reigate, Surrey (Wayside Community)
Contract: Full-time
Occupational Requirement: Female, practising Christian
Closing Date: 23rd December 2025
Start Date: Early February 2026 (notice periods considered)
Do you have the compassion, resilience and leadership potential to support women on their journey out of homelessness?
Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and Southwest of England.
We are seeking a dedicated Deputy Manager to join our specialist women’s homelessness service, Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is an excellent opportunity for someone with strong frontline experience who is ready to step into management within a highly supportive and mission-driven team.
About the Role
The Deputy Manager plays a key role in the leadership of Wayside Community, supporting the Women’s Homelessness Lead in the day-to-day running and development of the service.
Key responsibilities include:
- Assisting the Women’s Homelessness Lead in Surrey in ensuring the smooth daily running of the Service at all times and deputising in her absence for all matters relating to the management of the Service.
- Ensure that Wayside Community complies with all statutory regulations relating to supported housing, health and safety, fire precautions etc.
- Working with the Women’s Homelessness Lead to develop performance targets and quality control measures for the benefit of the team, and monitoring team members’ work to ensure that these are met.
- In conjunction with the Women’s Homelessness Lead ensure that effective assessments and action plans are updated for all residents through a key worker system and on case files.
- In conjunction with the Women’s Homelessness Lead ensure that all safeguarding concerns, incidents and complaints are managed robustly.
Who We’re Looking For
You will bring:
- A high-performing individual who is an excellent networker that builds effective internal and external working relationships.
- Experience in delivery of support to clients.
- Agrees with Keychange mission, vision, values.
- Strong leadership, problem-solving, interpersonal, and time-management skills.
- Competent computer skills using Microsoft applications and organisational systems.
Desirable experience includes:
- Prior experience working with non-profit organisations, particularly those involved in social care and/or homeless work.
- Experience of services for women and/or young people experiencing homelessness.
- Experience of motivating and empowering colleagues, staff and/or volunteers to take responsibility for delivering a high-quality service.
- Knowledge of the range of services available to homeless people who may have complex needs or other support needs.
Occupational Requirements
This role is subject to legal Occupational Requirements under the Equality Act 2010. The postholder must both a woman and a practicing Christian. These requirements are essential due to the nature of the role, including spiritual support, trauma-informed care for women, and active church partnership development.
What We Offer
- Salary of £29,000 – £34,000
- 25 days annual leave plus bank holidays
- Hybrid working (with 4 days regularly site or community based)
- Employee Assistance Program and Life Insurance
- Contributory Pension Scheme with matched employer contributions
- Ongoing personalised learning and professional development
- A compassionate, faith-centered, values-driven culture
For more comprehensive details about the role and how to get in contact with us for an informal discussion about the opportunity, please view the job pack for this advert.
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience.
Recruitment Timeline
- Application deadline: 23rd December 2025
- First stage interviews (remote): First week January 2025
- Final interviews (in person): Mid-January 2026
- Start date: Early February 2026
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Money Ready is seeking an innovative Business Intelligence Analyst to lead our data transformation journey. This is a newly created role offering the opportunity to shape how we leverage data for mission-driven impact. You'll be responsible for designing and implementing BI solutions that enable data driven decision-making across the organisation, from programme delivery to board-level reporting.
This isn't a typical BI role with predefined projects and established processes. You'll have genuine ownership to shape Money Ready's data capabilities from the ground up. If you're excited by the prospect of building something meaningful, having real impact on an organisation's trajectory, and leading Money Ready to towards becoming a truly data-driven operation, this role offers that rare opportunity.
We bring the language of finance to life so that everyone can navigate their money with confidence, no matter where they start.
The client requests no contact from agencies or media sales.
ECI is looking for a Finance Manager
Exeter Community Initiatives is a dynamic charity working in Exeter and across Devon. Exeter Community Initiatives works to ensure that people are supported at an early stage to reduce the risk of crisis, promote empowerment and allow people to thrive in happy, strong and diverse families and communities.
We are looking for an experienced and conscientious Finance Manager to join us to deliver our day-to-day financial procedures. The overall role will be to take responsibility for the organisation’s financial management and the effective delivery of all finance functions. The postholder will oversee and facilitate the day-to-day financial operations of the company, supported by a Finance Officer and external payroll service. Accountability will be to the Chief Executive on a day-to-day basis and ultimately to the trustees of ECI (ECI Council). This post is part of the Senior Management Team, will involve considerable joint working with other colleagues and will have management responsibility for the Finance Team.
Major Tasks:
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Take responsibility for ECI’s sound financial planning, strategy and controls
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Facilitate the day-to-day financial operations within the company
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Provide financial monitoring and reporting
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Manage the Finance Team
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Be part of the ECI Management team and carry out other tasks appropriate to this level of responsibility
TERMS AND CONDITIONS
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22.5 hours per week
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Hybrid working location
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26 days holiday plus bank holidays with 1 extra day for each full year of service up to a maximum of 31 days (all pro rata for part-time staff)
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An Occupational Pension Scheme is available after three months of service with a 5% contribution from the employer, provided it is matched by a minimum contribution of 3% from the employee
A local charity working with people, families and communities to build connections, develop capacity, improve wellbeing and support each other.
The client requests no contact from agencies or media sales.


