220 Business operations manager jobs
The Accounts Receivable Controller plays a key role in the financial management of the School, ensuring the accurate and timely billing, reconciliation, and collection of all tuition, transport, financial aid, after-school, and extracurricular fees. The role manages billing and collection processes for over 900 families and partner organisations, ensuring data accuracy, financial compliance, and an exceptional level of customer service.
This position supports approximately £50 million in annual tuition and related income and requires a detail-oriented, technology-savvy, and proactive professional capable of operating efficiently in a fast-paced, deadline-driven environment.
Key Responsibilities
Billing and Data Management
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Manage end-to-end billing for tuition, transportation, financial aid, after-school programs, and all ancillary charges for the School and its subsidiary.
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Maintain accurate family and student billing records in the school’s finance and student information systems (Microsoft Dynamics Business Central).
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Collaborate with Admissions, and departmental administrators and other internal stakeholders to ensure timely updates to student and fee data.
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Generate, review, and distribute invoices within strict deadlines; ensure compliance with Accounting and VAT regulations as well as school policies and contractual obligations.
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Monitor and reconcile data between finance, admissions, and student databases to ensure billing integrity.
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Prepare and maintain accurate audit trails for all transactions.
Collections and Customer Relations
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Manage the collection of fees and ensure that payments are received in line with the School’s terms and conditions.
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Communicate effectively and empathetically with parents, companies, and sponsors regarding outstanding balances.
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Negotiate payment plans where appropriate, maintaining professionalism and discretion when dealing with sensitive personal circumstances.
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Work collaboratively with the Finance Manager and Director of Finance & Operations to review overdue accounts and agree on next steps.
Reconciliation and Reporting
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Perform regular reconciliations between the fees ledger, bank accounts, and other sub-ledgers.
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Analyse billing and cash flow trends; prepare reports for management, auditors, and the Board as required.
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Produce insightful analytical reports on billing to assist in long-term financial planning.
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Support external audits and provide all necessary documentation related to fees and revenue.
Systems, Innovation, and Process Improvement
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Utilise financial systems effectively; identify opportunities to improve automation, reporting accuracy, and user experience.
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Contribute to digital transformation initiatives such as online payment platforms, automated invoicing, and data analytics tools.
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Ensure compliance with relevant UK financial, consumer, and data protection legislation, including GDPR, Consumer Credit Act, and HMRC guidelines.
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Maintain awareness of Anti-Money Laundering (AML) regulations and apply appropriate due diligence when processing and verifying payments from individuals and organisations.
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Identify and escalate potential compliance or irregular payment concerns to the Director of Finance & Operations.
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Develop and document best practices and standard operating procedures to ensure efficiency and consistency.
Teamwork and Collaboration
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Work closely with colleagues across Finance, Admissions, Operations, and Academic departments.
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Provide support and training to other team members on billing processes and systems.
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Contribute to a culture of continuous improvement, collaboration, and customer service.
Qualifications and Experience
Essential
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A professional qualification in the accounting and finance field or equivalent.
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Substantive experience in an accounting, billing, or accounts receivable role.
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Proficiency with financial management systems (e.g. Business Central, iSAMS, Sage, or similar).
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Advanced Excel and data reconciliation skills.
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Strong understanding of financial controls and internal audit practices.
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Awareness of Anti-Money Laundering (AML) principles and responsibilities.
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Excellent interpersonal and cross-cultural communication skills.
Desirable
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Experience in the education sector, particularly within an international or independent school.
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Familiarity with financial aid administration, bursaries, or corporate billing.
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Experience managing large account portfolios (500+ customers).
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Knowledge of UK accounting standards and charity finance compliance.
Key Competencies and Attributes
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Accuracy and Attention to Detail: Ensures precision and reliability across all financial processes.
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Technological Proficiency: Experienced with finance software, databases, and advanced Excel functions.
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Analytical Thinking: Able to interpret and reconcile complex financial data.
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Communication Skills: Strong written and verbal communication, with diplomacy and cultural sensitivity.
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Deadline Management: Works efficiently under pressure, meeting strict billing and reporting deadlines.
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Compliance Awareness: Understands financial, AML, and data protection responsibilities.
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Team Player: Collaborative, supportive, and approachable.
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Initiative and Innovation: Continuously looks for ways to improve processes and customer experience.
Why join us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and kind team, with plenty of opportunities for learning and development.
About the Web and Analytics Manager
We are looking for a Website and Analytics Manager to join our digital team. This role will suit a digital and analytics expert. A proactive, supportive and solution focused digital professional who is keen to hit the ground running, enjoys collaborating with colleagues across the team and wider organisation, and is passionate about adding value.
The Website and Analytics Manager is responsible for the day-to-day management and improvement of our digital platforms, website and their connected tools. As well as analysis and reporting of results, content creation and more. This person is a technical expert and will play a crucial role in how we develop our digital channels.
Relationship management across the Charity and with third party suppliers is also a key part of the role.
What you’ll be doing
- Day to day ownership of the web ecosystem including royalmarsden org, subdomains, microsites and donation platforms including managing relationships with third party agencies and suppliers to maintain and improve these platforms.
- Work with the Senior Digital Manager to set the strategic direction for our websites and associated digital experiences, ensuring alignment with organisational priorities, supporter needs and fundraising objectives
- Manage website improvements and Manage website improvements and performance optimisation work, including CRO, SEO and core web vitals, driving continuous improvement of our supporter journeys and embedding a data led approach.
- Lead the web team, line managing the Digital Officer and Senior Digital Officer, supporting the effective allocation of resources across the team, coaching direct reports and fostering a high performing team culture.
- Manage the Digital Officer and Senior Digital Officer to deliver relevant, engaging, optimised and audience centred content, landing pages and digital journeys across various digital channels, and overseeing the website content calendar and campaign content deploys.
- Work alongside Marketing and Digital colleagues to ensure our project planners are up to date and website content is in line with our wider audience journeys and content needs.
- Partner with teams across the charity to understand user and organisational needs, to deliver a range of projects and campaigns, including fundraising campaigns.
- Analyse and interpret website analytics data, communicate results to the wider team and use insights gained to inform and direct positive change.
- The Website and Analytics Manager also owns the relationship with a third-party agency to deliver improvements to our tracking set up, and ensures compliant, accurate and reliable data collection.
- Ensure the website platforms are secure, accessible, scalable and complaint with all relevant regulation and legislation.
- Work with the Senior Digital Manager and Head of Digital Content and Engagement to develop and manage the website budget, contributing to business planning, forecasting, and monitoring spend.
- Work to improve digital literacy across the charity alongside Marketing and Digital colleagues, training colleagues in how to use our CMS and other key digital skills such as data and insights.
- Occasional out of hours support where required for critical website/campaign related activity.
- Keep up to date with digital technology and share this knowledge with colleagues both within the digital team and across the wider Charity team.
About you - The successful candidate will need:
- Experience of working on CMS systems, knowledge of headless CMS systems would be an advantage.
- Experience managing digital agencies, developers and third party suppliers.
- Knowledge of UX and digital user journeys.
- Understanding of PPC advertising.
- Experience of line management and developing junior digital staff, including coaching, performance management and workload prioritisation.
- Experience of creating content for websites, including a strong understanding of SEO and CRO principles.
- Understanding and experience using website reporting systems e.g Google Analytics , Hotjar, Google search console.
- Interest in digital technologies, fundraising/donation platforms and innovation within the charity sector.
- Excellent communications skills, particularly within stakeholder management.
- A proactive, solution focused approach to prioritisation and workflow management.
The following are beneficial but not essential:
- Experience owning and developing digital products, platforms or websites, including roadmap planning and prioritisation.
- Experience managing budgets, forecasting expenditure and monitoring performance against management accounts.
- Project management, digital publishing and any related software technology training.
- Experience of working within a fundraising organisation.
- Analytics training.
- Paid advertising training/skills.
- Strong team ethos with a track record of collaborative and supportive working.
- Experience managing Google Ad Grants and/or Google Ads accounts, including campaign optimisation, reporting and compliance with programme requirements.
- Experience managing budgets, forecasting expenditure and monitoring performance against management accounts.
If this sounds like you, we’d love to hear from you!
What we offer
- Hybrid working between home and Chelsea with travel to Sutton once a month.
- Flexible working around our core hours of 10am to 4pm.
- 27 days annual leave rising with length of service.
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service).
- Training, support and development opportunities.
- Access to the blue light discount scheme and other discounts opportunities.
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more.
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes.
Inclusion matters
- We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IHP is seeking an experienced and proactive Finance & Resources Manager to play a pivotal role in ensuring the financial sustainability, administrative effectiveness and strong governance of our organisation. This is an rewarding opportunity for a finance professional who is passionate about using their skills to play a key role in ensuring the organisation has the financial strength, governance and resources needed to achieve its mission.
Working closely with the Director of Finance & Resources, Senior Leadership Team and Trustees, you will lead the day-to-day financial management of IHP, strengthen governance and management of resources and support effective organisational decision-making.
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
About the Role
As Finance & Resources Manager, you will be responsible for the effective management of IHP's financial operations, ensuring high standards of financial control, reporting and regulatory compliance.
You will oversee financial processes, budgeting, forecasting and resource management, while providing clear and insightful financial information to support strategic planning and organisational performance.
This role combines hands-on financial management with broader responsibilities for governance and organisational resource management, making it ideal for someone who enjoys variety and working collaboratively across teams.
For further details regarding responsibilities and person specification, please see the job description.
About You
We are looking for an organised, analytical and collaborative individual with strong financial management experience and a commitment to supporting charitable work.
You will have:
- Exceptional attention to detail and commitment to accuracy.
- An analytical, proactive and solution-focused outlook
- A commitment to handling sensitive information with discretion and confidentiality.
- An approachable, supportive and collaborative nature
- A committment to IHP's Christian ethos, values and mission.
Why join IHP?
This is an opportunity to use your skills and expertise to make a genuine difference. You will join a passionate and collaborative team committed to ensuring more people can access the medicines they need, regardless of circumstance.
Our Christian faith inspires our mission and values, and we are committed to demonstrating compassion, integrity and excellence in everything we do. Staff regularly spend time together in prayer and, as such, there is an occupational requirement for the successful candidate to have a personal commitment to the Christian faith.
We value our people and offer a supportive and flexible working environment, alongside a range of benefits including:
- 25 days annual leave plus bank holidays (pro-rated for part-time hours)
- Health and wellbeing support through Unum help@hand
- Life Insurance and Critical Illness Cover
- Hybrid and flexible working options in a modern office near Chancery Lane Tube Station
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Applicants must have the legal right to work in the UK.
Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed on a rolling basis, therefore we encourage applications to be submitted at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
Following an exciting period of growth, CoppaFeel! is looking for a dedicated and enthusiastic Finance Manager to join our expanding team. This is a fantastic opportunity for a solutions focused individual looking to continue their career in charity finance, both Financial Accounting and Management Accounting, and play a key role in supporting the smooth running of our financial operations.
You’ll be working closely with our Head of Finance & Contracts to help manage CoppaFeel!’s day-to-day finances and contribute to a range of essential finance functions. As part of a newly developed finance team, you’ll have the chance to make a real impact as we shape our systems and processes to support our continued growth.
We’re looking for someone with experience of line management within a finance role, ideally within a small team or charity environment. You’ll need to be confident using accounting software (we use Xero), have strong Excel skills, and be comfortable working independently. Most importantly, you’ll be proactive, detail-oriented, and eager to contribute to the success of our mission.
You will sit within the CoppaFeel! Finance Team. This role is a hybrid role with a minimum of 2 days in the office per week.
Duties & Responsibilities
Financial Accounting & Operations
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Oversee cashflow, month-end processes, reconciliations, journals, payroll, VAT, Gift Aid and grant income.
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Manage the day-to-day finance function, including queries and bank payments.
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Maintain effective financial policies, controls and processes to mitigate financial risk and promote best practice.
Management Accounting
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Checking and finalising of budget holder monthly reports and other internal financial reports.
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Finance business partnering delegated budget holders (managers).
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Lead quarterly Forecasting process & support on annual budget setting.
Stakeholder Management
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Support Auditors and provide required financial information.
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Line manage finance officer and assistant.
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Work with external finance agencies to ensure a smooth handover of day-to-day processes.
Procurement & Projects
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Supporting in value for money costings and ROI’s.
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Work with People team to check Freelance contracts.
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Work closely with the Operations Team and others on cross-organisational projects.
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Undertake any other reasonable duties or responsibilities as required by the Charity, in line with the needs of the organisation.
Skills, Knowledge, & Personal Attributes
Essential
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Qualified Accountant or qualified by experience
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Strong relationship building and communication skills and the ability to engage with a range of people within the organisation
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Have good working knowledge of reporting requirements and UK charity regulations experience including SORP
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Have experience driving change and improving processes.
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Experience in managing a Finance team
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Intermediate to advanced excel skills (pivot tables, sumifs, vlookups etc)
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Proactive and able to use own initiative to be solutions focused
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Ability to identify financial risks and maintain effective controls
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Excellent attention to detail and accuracy
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Ability to analyse financial information and provide clear, practical advice
Desirable
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Experience using Xero
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Experience using Power Query
Application information
Applications will close at 9am, Wednesday 16th September however pre-assessment Excel tests will be conducted throughout the application period.
First Interviews will be held week commencing 21st September
CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.
Main benefits, Terms & Conditions
Annual leave entitlement: 22 days, plus office closure at Christmas, a day off on our Founders birthday, and a day off for your birthday.
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Employee Assistance Programme
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Health Cash Plan; cash back on everyday health expenses, as well as a GP advice line and access to PerkBox.
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Access to Self Space training and 1:1 therapy
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Core working hours of 10am to 4pm
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Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies
All annual leave and benefits are pro-rata'd for part time employees.
Equality, Diversity, and Inclusion
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We want our recruitment process to be inclusive, accessible and fair for everyone. As a Disability Confident Employer, we actively encourage applications from disabled people and are committed to providing reasonable adjustments throughout the recruitment process. Disabled applicants who meet the minimum essential criteria for the role will normally be offered an interview. In some high-volume recruitment processes, we may limit interviews to candidates whose applications most closely meet the role requirements.
Just Finance Foundation (JFF) is looking for an experienced Governance and Operations Manager to join us at an important point in our development.
We are a national charity working to change how children grow up with money. Every day, children are learning about money - through what they see, hear, and experience - but not all of it builds confidence or choice. By supporting parents, carers, and educators to teach money in ways that are simple, practical, and engaging, we make financial learning part of everyday life. This means children can grow up confident in making choices and equipped with skills that support their wellbeing now and into the future.
JFF currently operates within the Church Urban Fund (CUF) group, which has supported our development and provides a number of shared services. We are now preparing to become an independent charity and this new role will play a central part in making that transition work.
Working closely with our Director and trustees, you will help coordinate the move to independence while building the governance, systems and ways of working we need as a small, well-run charity.
This is a broad, hands-on role for someone who enjoys making organisations work better. You might be keeping a complex transition plan moving, supporting effective Board governance, improving an operational process, working through an issue with a supplier or adviser, or helping the Director make sense of a complex organisational question.
You won’t need to be an expert in everything. What matters is that you have strong operational judgement, can bring clarity to complexity, know when to involve specialist expertise, and are comfortable taking responsibility for getting things done.
We are particularly interested in people with significant experience in governance, operations or organisational management who can work confidently with senior leaders, trustees, advisers and external partners. Experience in a charity or purpose-led organisation, or of organisational change or separation, would be an advantage.
For full details of the role, responsibilities and person specification, please read the accompanying Job Description.
The role is home-based for three days per week, with occasional travel and approximately six evening Board meetings each year.
How to apply
Please submit a CV and supporting statement explaining how your experience meets the role requirements to email address provided by 11.59 on 13th September 2026. If your experience covers most, rather than every, point in the person specification, we still encourage you to apply.
JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.
The client requests no contact from agencies or media sales.
The role is to provide support to the Operations Manager and wider organisation, ensuring the delivery of IRCM’s strategy, mission and values. This is a varied hands-on primarily home-based role working across all aspects of the organisation's activities.
The Operations Co-ordinator will support the smooth day to day running of the organisation ensuring key tasks such as applications to the register and concerns raised are dealt with in a timely manner. The role will also support improvements to policies, procedures and processes in line with the Professional Standards Authority’sAccredited Register Scheme to which IRCM will be applying.
Main duties
·Working within agreed structures carrying out tasks delegated by the Operations Manager in accordance with the organisation’s policies and under their direction.
·Monitoring and responding to emails in the general mailbox.
·Ensuring applications and renewals are processed in a timely manner and at a minimum in line with the organisation’s policies; completing administrative checks and responding to queries on the portal.
·Providing administrative support for fitness to practise and professional conduct processes.
·Supporting the Board, Committees, Panels and other groups, preparing draft agendas, arranging meetings, coordinating and preparing papers, producing minutes and monitoring and chasing actions.
·Assisting with the preparation of marketing and promotional material, coordinating promotional materials and deliveries for in person events and supporting its representation at relevant sector events (this role requires occasional attendance at events - circa 6 per year).
·Preparing updates and sending to IRCM’s mailing lists (MailerLite), uploading on its website (Wordpress) and social media (LinkedIn and X).
·Preparing internal communications for representatives.
·Maintaining the document library and monitoring review dates. Ensuring the organisation’s policies, procedures and processes and supporting documents are up to date, fit for purpose and meet the requirements of the Professional Standards Authority seeking appropriate sign off for any amendments in line with IRCM processes.
·Supporting organisational record keeping, including administration of invoices and expense claims.
·Administrative updates to Microsoft 365 and SharePoint sites.
·Providing administrative support for other organisational activities.
The postholder is expected to be flexible and reasonable in carrying out additional commensurate duties, as required from time to time.
Anticipated workload
This a part-time UK home-based flexible role equivalent to 3 days per week (22.5 hours). Equipment will be provided. The working pattern is flexible around meetings which are typically held between 10am and 3pm but it requires most of the work to be carried out between 9am and 5.30pm Monday to Friday. The post holder may work flexibly but this will need to be spread over a minimum of 4 days between Monday and Friday.
The role is primarily remote with most meetings taking place online.However, the postholder will need to attend some in person events or meetings around the UK and this may involve occasional overnight travel. This is unlikely to exceed 6 per year and advance notice will be provided of these.
Knowledge, skills and experience
Essential
·Strong administrative and organisational skills, with the ability to manage multiple tasks and competing priorities.
·Excellent written and verbal communication skills, including drafting correspondence, agendas, minutes, and updates for a range of audiences.
·Ability to organise and support meetings, including agenda preparation, paper coordination, minute taking, and action tracking.
·High level of accuracy and attention to detail when processing applications, records, and documentation.
·Proficiency in Microsoft 365 applications, including Outlook, Word, Excel, Teams, and SharePoint.
·Experience of managing shared inboxes and responding professionally to enquiries.
·Experience of working in a practical hands-on role in a small team with a broad remit.
·A proven track record of sound judgement and effective decision-making working in ways which ensure accountability and transparency.
·A strong and active commitment to equality, diversity and inclusion.
·Understanding of data protection, confidentiality, and information governance principles.
·Ability to build positive working relationships with colleagues, Board members, Committee and Panel members, and external stakeholders.
·Strong time management skills and the ability to work independently within agreed procedures and deadlines.
Desirable
·Experience as an Operations Coordinator or equivalent supporting an operations, project or business team.
·Experience working within a professional membership body, regulator, case management, health or social care organisation, charity and/or not-for-profit organisation.
·Experience of maintaining databases and records, ensuring data quality and confidentiality.
·Experience supporting governance functions, including Boards, Committees, Panels, or disciplinary/professional conduct processes.
·Experience creating and scheduling content for social media platforms such as LinkedIn and X (Twitter).
·Experience of maintaining policies, procedures, and document control systems.
·Experience of designing promotional material.
·Experience coordinating logistics and materials for events, conferences, or exhibitions.
·Familiarity with registration, accreditation, membership, or application-processing systems.
·An understanding of fitness to practise, professional standards, or regulatory frameworks.
·Knowledge of MailerLite and Wordpress.
The client requests no contact from agencies or media sales.
This role is central to strengthening WinACC’s financial sustainability, operational effectiveness, and ability to scale its climate impact across the region.
Winchester Action on the Climate Crisis (WinACC), established in 2007, is a local charity with a big ambition. We want to see a world where nature and people thrive in harmony together. Working closely with the Executive Director you will translate our strategy into effective operational delivery.
The COO will maintain WinACC’s finance and operating systems, and core organisational infrastructure, ensuring WinACC is financially robust, compliant, and able to scale its impact. They will play a proactive role in fundraising, managing the administration of existing grants, fundraising pipeline and supporting colleagues with new applications.
This is a new post, and presents an opportunity for someone to come in and make a real difference in an exciting new chapter in the development of WinACC. As we navigate change in Hampshire through local government reorganisation and creation of a new combined strategic authority, we aim to ensure WinACC is a robust and well resourced organisation to maintain the momentum of climate action.
The role requires sound judgement, and a proactive, hands-on approach, with a willingness to engage in both strategic planning and day-to-day operational matters. Given the nature of the organisation and the size of the team, the successful candidate will also need excellent interpersonal skills and the ability to work collaboratively and effectively as part of a small team. They will be expected to build strong working relationships, communicate clearly and sensitively, and contribute positively to a supportive and conscientious working environment.
A detailed job description outlining responsibilities is available on our website.
Your skills and qualifications
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Successful experience as a COO or similar role.
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Experience in financial management and reporting, including budgeting and forecasting.
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Knowledge of UK charity law, regulations, and best practices.
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Strong problem-solving, critical thinking and strategic planning abilities.
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Success in fundraising.
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Risk management knowledge and experience.
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Highly developed interpersonal skills.
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Excellence in written communication.
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Commitment to WinACC’s mission and values.
To apply:
Please send us:
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a CV
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a covering letter explaining why you think you would be a good fit for the role
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a completed equal opportunities form
Closing date midnight on 24th September 2026. Interviews early October.
Working for a better future
The client requests no contact from agencies or media sales.
Job Title: Birmingham Warehouse Operations Manager
Reporting to: Senior Operations Manager
Location: Birmingham, B24 8HZ
Hours: Full time, 37.5 hours per week
Contract: Permanent
Salary: £31,817 per annum
About FareShare Midlands
FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.
The Role
- Leading on delivering successful end to end warehouse operations and logistics for the site, maintaining a strong presence throughout the warehouse operations, making decisions, problem-solving and balancing priorities whilst always acting with integrity and due diligence.
- Planning, coordinating and managing daily operations at our busy Birmingham warehouse, including daily schedules for stock intake, storage, order processing and dispatch as well as ensuring effective inventory control and cross departmental working.
- Ensuring efficient completion of all daily tasks to keep the warehouse running smoothly, meeting both business and customer needs taking responsibility for ensuring that your team(s) perform to and meets the required Key Performance Indicators (KPIs) and targets.
- Upholding the highest standards of staff and volunteer as well as site welfare and safety, ensuring all warehouse policies, health and safety procedures and protocols are followed by the team and anyone onsite.
- Working closely on a daily basis, with colleagues in the Supply Chain, Development and other regional Warehouses, to help resolve overall operational issues, sharing learning, embedding continuous improvement as well as develop new operational/logistic activity contributing to improved performance and growth of your warehouse and the wider operations team activity, capacity and output.
Key Responsibilities
- Warehouse Operations, including logistics management
- Food Safety Compliance, including quality
- Health and Safety Management
- KPI and Cost Management
- Stakeholder Management
- People Management
- Cross departmental interface and relationship management
- Profile and Promotion
1. Warehouse Operations including logistics, as needed
- Plan, co-ordinate, manage and oversee day-to-day warehouse operations, ensuring all performance, service, quality and safety standards and outcomes are met and delivered.
- Lead on warehouse layout optimisation, inventory management, and stock management processes.
- Support the development, establishment and mobilisation of Corporate Events, commercial and training Kitchen and Meal service as part of Sir Peter Rigby Coronation Food Hub.
- Maintain accurate records for stock, deliveries, and performance.
- Coordinate the work schedule and daily activities of the depot, within the guidelines of FareShare Midlands policies and procedures on food safety and health & safety.
- Conduct variance analysis, inventory audits, and drive corrective actions.
- Ensure a clean, audit-ready, and well-organised warehouse environment.
- Ensure adequate resourcing for the teams, working within budgets.
- Ensure adequacy, variety and volume of food for members at all sites through
- Ensure that all shifts are efficiently planned, controlled, and resourced at least a week in advance.
- Maintain and use the in-house stock management system, with responsibility for the training of depot staff and volunteers on the database and accuracy of stock. Maintain good relations and communications with food suppliers and community member recipient projects, responding to any complaints or service issues with pace and courtesy as set out in our Service Charter
- Ensure that the vans are maintained as roadworthy and legal (taxed and insured)
- Ensure that community food members in your region receive a service, supply and variety of food that is expected/agreed, working closely with the Development Manager to flag potential issues with supply and/or service
- Continually seek and develop best practice on warehouse operating practices from within and outside the FareShare network.
2. Food Safety Compliance and Health and Safety Management
- Take responsibility for the food compliance, health & safety and security of the operation, including warehouse, vehicles, staff, visitors, and volunteers, working closely with FSM Health and Safety lead.
- Ensure and drive compliance with all FareShare Midlands and FareShare policies and procedures and industry standards as required by food donors and regulators and maintain gold standard at audit level.
- Direct all operations to ensure safe and compliant warehouse operations and food delivery to Community Food Members (CFM’s).
- Ensure Health & Safety process and systems implementation (including Housekeeping) in the warehouse.
- Actively work to support health and safety advisor in carrying out risk assessments, audits and support risk management processes, continuously developing and adopting a health and safety first culture, protecting volunteers, our staff and visitors.
- Ensure the service is delivered in accordance with FSM’s Equal Opportunities Policy and maintain the values and culture of the FSM operation.
- Escalate any health, safety, compliance issues that can’t be resolved locally.
3. Key Performance Indicators & Cost Management
- Work to ensure key KPIs on service levels, performance, food safety, health and safety, complaints, waste and waste conversion rate are met to required standards.
- Ensure the warehouse operates within allocated budget, escalating any variance from budgets or risks to allocated budgets.
4. People Management
- Lead, develop and direct teams on a day-to-day basis, ensuring that all are aware of their responsibilities and have the resources, capacity and capability to carry them out.
- Lead, direct and manage staff and volunteer teams to oversee the effective delivery of services and projects ensuring staff and volunteer engagement, training, development and support.
- Coach and develop team members to ensure operational excellence.
- Undertake warehouse staff personal development reviews, regular 1-2-1 meetings and support as required, in line with HR processes.
- Work with the Volunteer coordinator to recruit and train the right volunteers and other work placement trainees within the project.
- Work alongside the volunteer team to ensure a complete and up to date rota is available.
5. Profile and Promotion
- Represent FSM both internally and externally at an operational level through networking, promotional activity and sustaining well established links with Community Food Members, Suppliers and other key stakeholders at local, regional and national level.
- Build and maintain excellent relationships with all stakeholders.
- Keep abreast of local and national developments in public and third sector policy likely to affect FSM ensuring it is positioned to influence and shape future policy.
- Ensure a positive culture within the organisation, in line with FSM Values and Behaviours Framework, reflecting our joint commitment to equality, diversity and inclusion, code of conduct, learning, development and continuous improvement, engendering trust amongst all stakeholders. This will include ownership for self/ personal development and the development of teams.
6. Other
- ·Undertake all other duties appropriate to the post/level of role, as delegated by Line Manager.
Person Specification Experience/Technical Expertise/ Qualities
- 3+ years' experience in a logistics or warehouse management role
- Strong knowledge of, warehouse operations, and inventory control
- Experience working with chilled/frozen storage
- Detail-focused with a continuous improvement mindset
- Solid (established) experience and understanding of health, safety, and quality compliance
- 2+ years people management experience within a Warehouse environment, including developing teams of people and training others on operating procedures
- Excellent, clear and proactive communication skills, both internal and with external stakeholders
- Team working & management skills, including both the ability to delegate and to develop people with a positive approach
- Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team
- Ability to do physically demanding work at times
- A positive and creative attitude in support of our FSM values
- Motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities
- Flexible work approach, including a willingness to cover alternative shift rotas
Qualifications
- IT literacy, in particular of using Microsoft applications (Outlook, Word)
- Sound numeracy skills
- Qualifications in Food Hygiene, Health & Safety as it applies to food distribution
Desirable
- Knowledge of fleet and driver compliance (desirable)
- Fork Lift truck license would be an advantage, (training provided)
How to Apply
To apply, please submit:
- A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
- Your CV
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
“Right to Work” in the UK status is required.
Closing date for applications is Friday 18th September.
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you motivated to give our young people their first taste of working life and give them an opportunity to shine?
We are looking for a Senior Project Lead to champion our young people and secure them work experience opportunities that middle class peers often source from friends and family networks. In Tower Hamlets, The Switch steps in to provide that vital support and open doors to the world of work.
As a Senior Project Lead within the Work Experience team, you will take ownership of key elements of the delivery and development of The Switch's work experience programmes. You will manage relationships with employers and schools, lead on specific projects and workstreams, and provide oversight and support to ensure programmes are delivered effectively, safely and in line with agreed targets.
You will take a proactive role in identifying and developing new employer relationships, coordinating complex placements and supporting the Work Experience Manager with the planning, delivery, monitoring and evaluation of projects. You will also provide guidance and support to colleagues where appropriate, using your experience to help ensure consistency and quality across the team's work.
As a small charity we are able to provide a great work-life balance with early finishes on Fridays, Christmas shut down, training opportunities, a friendly office near Spitalfields, and a cash-back health plan.
This role is hybrid for the majority of weeks per year, with WFH normally 2-3 days per week. (NB Please note that during delivery weeks, the team is responsible for providing responsive support to employers and schools. In case of any issues, you may be required to work from the office up to five days per week during these periods.)
Please read the attached JD to understand the main tasks of this role and the skills needed to be successful.
Candidates must provide their CV and a Covering Letter of maximum 2 sides of A4, detailing how they fit the Skills, Knowledge and Experience detailed in the JD.
We operate a stringent Safer Recruitment policy. Any successful applicant will need to provide two current references and undergo an Enhanced DBS check.
We encourage applicants who live or have lived in Tower Hamlets and understand the community we serve. If you're from Tower Hamlets and interested in the role but feel you don't meet all the requirements, please reach out to discuss how we can support you.
By providing our local young people with essential skills and experiences of the working world, we ensure that they can reach their best future.
The client requests no contact from agencies or media sales.
Help build the operational backbone of a multi-award winning charity that's ready to grow further, with a clear path to becoming our COO.
For seven years, one exceptional leader has held impact, organisational development and much of YUAF's operations, building the processes, funder relationships and team support that became part of the spine of how we grew. As they move on, we're not just replacing them. We're rethinking and widening the role.
This post exists to hold the organisation steady and take operational responsibility off the Chief Executive's plate, freeing her to focus on strategy, key donors and the funding pipeline.
What you'll hold
You'll report to the Chief Executive and sit on the Senior Management Team, owning income generation, impact and evidence, business planning, governance, performance management and the systems underneath them all. You'll line-manage four people: the Pathways Lead, Marketing Lead, Project Manager and Futures Lead.
Where the role is going
From month seven, this role is intended to move to full time with deeper ownership of income and strategy. As YUAF grows, and subject to income generation, we want this post to develop into our Chief Operating Officer role. We'd rather appoint someone who outgrows this description than someone who fits it exactly.
How you'll start
The first six months are a settling period at 30 hours per week. You'll learn how the organisation actually works, get embedded in the culture, and understand the programmes by spending real time with young people and the people who deliver them.
You'll build relationships across the team, with funders and with partners, and by month three, we want people to naturally come to you as a trusted point of contact.
We also want you to look at YUAF with fresh eyes. Where are the gaps? What's held together by one person's memory alone? Where does delivery quality drop, and why? What would make life easier for the staff doing the hardest work? Bring us both the diagnosis and the solutions.
The timing is on your side: November to February is our quietest season, when the Studio Bus is largely off the road. Delivery picks up again in March 2027, so the role builds in stages rather than coming to you all at once.
How to apply
In addition to providing your CV and cover letter, it is a requirement of the application process that you complete our Head of Operations Questionnaire. A link for this can be found on the attached job description.
Note
We recognise that AI is a useful tool, however, we will be assessing applications, cover letters and running through AI to ensure that it was written by yourself as part of our shortlisting process. So please take the time to write your own application, this is a serious role that requires critical and independent thinking.
The application includes 6 written questions of up to 300 words each. Allow approximately one hour.
Please see the link for the questionnaire: https://forms.gle/rLw6wYLTxpoHy58g7
YUAF's mission is to empower the lives of young people by strengthening well-being and building opportunities, through creativity and culture.


The client requests no contact from agencies or media sales.
Since 2018, the LRU has grown its membership to over 7,000 renters across London. Through our six branches, we support renters to take action to transform the housing system. Organising in communities, the LRU runs training, facilitates peer support, takes collective action and campaigns on local issues, to grow our power.
The Operations Lead plays a key role in facilitating the union’s work, every day. By overseeing the systems, processes and resources that keep the union running effectively, this role creates the conditions for every part of the union to thrive. Working across teams, the Operations Lead helps ensure the organisation is resilient, efficient and well-equipped to achieve its goals.
You will be part of the LRU staff team alongside 15 other staff, who work with members to build the power of the union by organising, campaigning, training and facilitating peer support and member solidarity actions. We expect staff to uphold the union’s values, and work together to implement collectively agreed strategies. Each staff member has a line manager, and the staff team are accountable to the elected member Coordinating Group, and to each other.
Key decisions are held by the elected member Coordinating Group and subcommittees, with staff inputting into and facilitating these decisions.
Job description
This role is varied, and can look different month-to-month. This job description outlines some activities that you will be doing every month, and some activities that you will only do from time-to-time.
Building collective capacity
- Convening the line management team, organising monthly meetings and ensuring actions are being completed
- HR administration, including holding new starter induction processes; ensuring annual reviews are completed; supporting line managers when conflict or performance issues arise; and ensuring policies are reviewed and kept legally compliant
- Overseeing financial management, including processing invoices and expenses, annual budget development, and holding the relationship with our external accountant.
- Overseeing fundraising including prospecting, bid writing, reporting and fundraising strategy development with the fundraising team
- Overseeing office and resource management
- Overseeing formal compliance and risk management, including insurance, GDPR, and engagement with Companies House
- Inputting into staff decisions and LRU strategy discussions
- Taking part in team meetings
- Joining staff working groups when capacity allows
Building leadership
- Providing support to the elected member Staffing and Finance, and Information and Knowledge subcommittees
Building the power of the union
- Overseeing digital infrastructure, working with the Database Support Officer, and engaging external support when needed.
- Supporting member onboarding process, working with the Union Coordinator – Membership and Democracy.
- Participating in cross-staff calls sessions at least once a month.
- Attending and taking on roles at cross-union meetings, events, trainings and gatherings or other project meetings, across the year as capacity allows.
- Monitoring and responding to messages in main inboxes and carrying out other administrative tasks related to our membership system.
Person specification
- Experience coordinating the day-to-day operations of an organisation, ensuring systems, processes and priorities are effectively managed.
- Strong planning and problem-solving skills, with the ability to improve processes and identify practical solutions.
- Experience supporting people management processes, which can include recruitment, induction, performance management or employee relations, with the ability to work sensitively and maintain confidentiality.
- Experience overseeing organisational finances, including budgets, invoices and expenses, and working confidently with external finance professionals.
- Experience managing organisational compliance and governance, including risk management, data protection and maintaining accurate organisational records.
- Strong ability to build positive and effective relationships with a range of people, who have different experiences and positionalities
- Excellent written and spoken communication skills, with the ability to communicate clearly with a range of people to confidently explain processes and decisions
- Confidence using and overseeing digital systems, with the ability to support others in using them
- An ability to work independently, exercising sound judgement – and work collaboratively as part of a small team.
- A commitment to LRU values
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote; able to travel into London easily
Benefits: Flexible working, private healthcare, 35 days annual leave (in addition to bank holidays), £500 contribution towards work laptop
Reporting to: Director
About the Schools Consent Project
The Schools Consent Project is a UK-based charity dedicated to educating young people about sexual consent and healthy relationships. We deliver workshops in schools and educational settings led by trained volunteer lawyers. By introducing consent literacy at school, young people are more likely to make informed, ethical decisions and are less likely to experience or perpetrate sexual violence in later life.
Through this hire, we aim to scale access to high-quality consent education.
Role Summary
The Outreach Manager is responsible for driving the expansion of the Schools Consent Project’s reach, engagement, and impact across London and the South East. Acting as the organisation’s lead “sales” and business development professional, you will contribute to and manage our strong pipeline of partner schools and organisations, convert leads into confirmed bookings, and maximise long-term engagement.
You will own the end-to-end outreach and partnership journey: from prospecting and lead generation, through relationship development and negotiation, to repeat engagement and retention.
Key Responsibilities
Business Development & Lead Generation
• Develop and execute a proactive outreach and growth strategy to increase workshop bookings.
• Develop and maintain relationships with existing schools; ensure SCP’s workshop content remains responsive and reactive to the emerging concerns of young people when it comes to sex, consent and the online world.
• Generate leads through cold outreach, referrals, events, and campaigns.
• Contribute to and maintain a pipeline of new schools and educational settings.
• Reinvigorate historic relationships with schools.
Account Management
• Convert enquiries and prospects into confirmed programme partners.
• Present the charity’s offer and impact to senior school leaders, safeguarding leads, and decision-makers.
• Manage key accounts and ensure high levels of partner satisfaction and retention.
• Promote additional workshops and programmes where appropriate (eg. teacher training; parent workshops).
• Track booking trends eg. seasonal vs. reactive bookings; develop a communication strategy around each ‘type’ of school, involving timely booking reminders.
Pipeline, Targets & Performance
• Manage outreach targets for bookings, partnerships, and regional coverage.
• Monitor conversion rates, pipeline value, and performance metrics.
• Produce regular forecasts and performance reports.
• Use data and insight to refine sales strategies and improve outcomes.
Marketing & Promotion
• Help develop compelling outreach materials and campaigns.
• Deliver presentations, webinars, and pitches to prospective educational partners.
• Represent the organisation at conferences, networks, and sector events.
• Help gather case studies, testimonials, and impact data to support outreach and fundraising.
Delivery Coordination
• Work closely with our Volunteer Manager and Operations Manager to match supply with demand.
• Ensure smooth handover from booking to delivery.
• Anticipate capacity constraints and manage partner expectations.
Team Leadership & Development
• Contribute to the development of outreach systems, processes, and tools.
• Share insights and learning across the organisation.
• Oversee team members currently managing school outreach.
Person Specification
Essential Criteria
• Proven experience in sales, business development, partnerships, or outreach roles.
• Experience working with schools, education providers, or youth services.
• Track record of meeting or exceeding targets.
• Excellent communication skills.
• Strong relationship management and account development experience.
• Highly organised, with strong CRM and data management skills.
• Ability to work autonomously and drive results.
Desirable Criteria
• Experience working in the charity, education, or public sectors.
• Knowledge of safeguarding and child protection frameworks.
• Understanding of social impact measurement.
Values and Approach
We are looking for someone who:
• Is committed to our mission and values.
• Demonstrates empathy, professionalism, and integrity.
• Works collaboratively and inclusively.
• Is proactive, adaptable, and solution-focused.
Safeguarding and Equality
The Schools Consent Project is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment.
We are an equal opportunities employer and welcome applications from candidates of all backgrounds.
We ask applicants to draft their applications without using AI (save for checking spelling or grammar), so that we can get a real sense of your suitability for the role.
The client requests no contact from agencies or media sales.
Are you an insight and analytics leader who wants to turn data into decisions that make a real difference?
Great Ormond Street Hospital Charity is looking for a Senior Insight and Performance Manager to lead our Data Engineering, Analysis and Selections teams and help us become a more insight-led organisation.
Working closely with our Head of Fundraising Data & Operations, you'll have the opportunity to shape how we use data to understand our supporters, identify opportunities for growth and make smarter decisions about where we invest our time and money.
There's a lot to get involved with. From forecasting and audience insight to developing our data platform, improving self-service reporting and helping teams test and learn, you'll connect people, data and ideas to create meaningful change across the organisation.
Salary
The salary for this role is £63,600 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Lead and develop our Data Engineering, Analysis and Selections teams, bringing their expertise together to deliver trusted data, actionable insight and audience-led campaigns.
- Work closely with the Head of Fundraising Data & Operations to shape priorities and develop our approach to insight, performance and data.
- Use forecasting, predictive analytics, segmentation and supporter insight to identify opportunities for growth and influence fundraising and organisational decisions.
- Help evolve our data platform and reporting capability, ensuring colleagues can access the information they need to make confident decisions.
- Develop our audience selection and targeting capability, helping teams use data intelligently to create more relevant and effective supporter experiences.
- Partner with senior stakeholders across Fundraising, Marketing, Finance and Technology, translating business challenges into meaningful analysis and recommendations.
- Build a strong test-and-learn culture, helping teams experiment, understand what works and continually improve performance.
- Champion data literacy across the organisation, making complex insight accessible and helping colleagues feel confident using data in their everyday decisions.
- Ensure our use of data is responsible, secure and underpinned by strong governance and data protection practices.
Skills, Knowledge and Expertise
- Experience leading an insight, analytics or data function and developing high-performing specialist teams.
- Strong experience using analysis and insight to influence business decisions, investment choices, income growth or performance.
- Experience applying analytical techniques such as forecasting, predictive analytics, segmentation, lifetime value or audience modelling.
- Experience working with cloud-based data platforms, integrated data sources and business intelligence tools.
- Strong understanding of modern analytics, reporting and data visualisation, with good SQL skills.
- Excellent stakeholder management and influencing skills, with the ability to turn complex analysis into clear recommendations for technical and non-technical audiences.
- Strong commercial thinking, with the ability to connect data and insight to organisational priorities and opportunities for growth.
- A curious and collaborative approach—you enjoy asking questions, challenging assumptions and helping others use evidence to make better decisions.
This is an exciting opportunity to lead talented specialist teams while working closely with our Head of Fundraising Data & Operations to shape what comes next. You'll have the scope to improve how we use data across the charity and see your insight translate into decisions, better supporter experiences and greater fundraising impact.
DBS - note a Basic DBS check is required for this role.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Play a pivotal role in shaping how we support, develop and empower our people, at an exciting time of growth for Betknowmore UK.
Betknowmore UK has grown rapidly into a delivery organisation of real scale and ambition, running multiple funded services with staff and volunteers across the country, and a workforce that proudly and intentionally includes people with lived experience of gambling harm. As we continue to grow, we're looking for an experienced Interim HR Manager to help us build on strong foundations and take our people function to the next level, over a defined eight-month period (with the possiblility of extension through mutual agreement).
Reporting to the Director of Finance and Operations and line managing our HR Officer, you'll lead three connected priorities: building the capability and confidence of our managers; shaping our workforce development strategy, including career pathways for colleagues with lived experience; and making sure we're fully prepared for the employment law changes arriving under the Employment Rights Act 2025. This is a genuine change role with a lasting legacy, you'll help leave the organisation stronger, more capable and better equipped for the future.
What you'll be doing
- Providing expert, pragmatic advice on employee relations matters, and leading complex or contentious casework where genuinely necessary, coaching managers to build their own confidence in handling cases
- Keeping the organisation ahead of the phased implementation of the Employment Rights Act 2025, and advising the policy team on the changes required
- Managing the relationship with our external employment law advisers, briefing tightly and translating advice into workable decisions
- Building the capability and confidence of line managers through practical, scenario-based training and coaching through live situations
- Developing a manager toolkit — templates, letters, scripts, decision trees and a clear escalation route
- Owning and developing our workforce development strategy, including a capability framework and career pathways for colleagues with lived experience, from volunteering through to management roles
- Establishing our learning and development framework, including induction, professional accreditation and qualification routes
- Improving consistency and fairness in recruitment and selection, and line managing, supervising and developing the HR Officer
- Providing HR risk reporting to the senior management team and, as requested, to the Board
What we're looking for
- We're interested in hearing from candidates who have:
- Substantial generalist HR experience at HR Manager or senior HR Business Partner level, including sustained periods as the most senior HR person in an organisation or business unit
- Experience of working in a lived experience-led organisation, or one with a significant peer or lived experience workforce
- A proven track record of building line manager capability, coaching managers through live situations rather than doing the work for them
- Experience developing and implementing a workforce development or HR strategy, including competency frameworks and career pathways
- Demonstrable experience of handling complex and contentious employee relations casework end to end, including matters carrying genuine tribunal risk
- Current, working knowledge of UK employment law, including the Employment Rights Act 2025 and its practical implications for employers
- Experience of working in a lean or fast-growing organisation, operating without a large in-house HR or legal team
- Strong influencing skills with senior colleagues, and excellent judgement on confidentiality, conflicts of interest and escalation
- CIPD Level 5 or above, or equivalent demonstrable experience
- Knowledge of the gambling harms, addiction, health or social welfare sectors, experience of a comparable commissioning transition, and experience of interim or fractional assignments would all be advantageous, as would CIPD Level 7 or Chartered MCIPD status.
Why join us?
You'll be joining a growing, ambitious charity making a real difference to people's lives. This is a unique opportunity to shape our people strategy from the ground up, build lasting management capability, and leave a genuine legacy alongside a passionate, lived experience-informed team who are proud of what they do.
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
The client requests no contact from agencies or media sales.
We are currently seeking a Finance Business Partner to join our developing and newly repositioned Finance team on a permanent basis.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those from a working-class background, those with a disability and neurodiverse conditions.
The role:
The Finance Business Partner will be the principal point of contact for their relevant departments and stakeholders for financial and business needs, supporting the Globe’s support divisions and capital projects.
The Business Partnering team needs to understand where the budget holders are, understand their fears and concerns, understand the reasons behind their previous decisions, and hold them to account whilst inspiring them to work differently to achieve the financial budgeting. The ability to get buy-in is important whilst ensuring objectivity is essential. We do not need an enabler, we need a gentle and collaborative disruptor.
Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.
Benefits:
- Discount in the Globe shop and onsite restaurants/cafes
- Staff discounts via My Globe perks and better Bankside Buzzcard
- Free entry to selected shows, events and activities
- Access to our free employee assistance programme and 24/7 virtual GP service
- Enhanced maternity, paternity, adoption, and shared parental leave and pay
- Life assurance scheme
- Rental deposit scheme and season ticket loans
- Flu vaccination scheme
- Cycle to work scheme
- Enhanced employer pension contributions after 12 months service.
To apply:
For more information, please download the job description from this page. To apply, please complete the online application form on our website by Midday, 10 September 2026.
First round interviews will take place week commencing 5 October 2026.
The client requests no contact from agencies or media sales.


