Business operations manager jobs

Why This Role Matters

Every day, people in our borough face the reality of homelessness. Every person facing homelessness needs practical support, stability and someone who believes their situation can change.This role is central to making that change happen.

As Operations Manager, you will help ensure that our services run effectively and compassionately, enabling people experiencing homelessness to access the support they need to rebuild their lives. You will manage a small, committed team, strengthen how our services operate, and help shape the way we respond to homelessness locally.

About Us

FCENS is a small and ambitious charity working alongside local partners, volunteers and people with lived experience of homelessness to deliver meaningful change in the community in Waltham Forest.

Our Vision is that no-one needs to be homeless in Waltham Forest and everyone has a place to go. Our Mission is to support single homeless adults in Waltham Forest towards transforming their lives.

The Role

We are seeking an experienced and motivated Operations Manager to oversee the effective day-to-day running of the charity’s services and internal operations.

Reporting to the Director, you will ensure that services are delivered safely, efficiently and to a high standard. You will also play an important role in strengthening operational systems and processes, helping the charity improve and grow its impact.

You will manage a small operational team including caseworkers, lived experience coaches, an administrator and an evening worker, supporting them to deliver high-quality, trauma-informed and person-centred support to people experiencing homelessness. You’ll also use your strategic thinking skills to help improve service provision.

Key Responsibilities

Operational Management

• Oversee the day-to-day delivery of the charity’s services.
• Plan and manage the annual night shelter season and the year-round drop-in centre.
• Maintain oversight of case management, outreach activity and data systems.
• Ensure compliance with safeguarding, health and safety, and organisational policies.
• Oversee administrative and IT systems, including effective use of the case management system.

Service Development

• Review operational systems and processes to identify opportunities for improvement.
• Implement changes that improve efficiency, quality and impact.
• Use data, feedback and lived experience insight to inform service development.

Leadership and Team Management

• Line manage operational staff, providing supervision, guidance and performance management.
• Foster a supportive, inclusive and accountable team culture.
• Support staff wellbeing, training and reflective practice.
• Oversee the recruitment, induction and support of volunteers.

Strategic Contribution

• Work closely with the Charity Director to translate strategic aims into operational plans.
• Contribute to organisational planning, policy development and reporting.
• Provide operational insight and updates to the Charity Director and Trustees.

Partnership Working

• Work collaboratively with other homelessness organisations and local partners.
• Support the development of positive relationships with local authorities, funders and stakeholders.
• Represent the charity in meetings and forums where appropriate.

About You

We are looking for someone with both strong operational experience in the homelessness sector and a commitment to supporting people experiencing homelessness. You will identify with FCENS values, with a strong focus on trauma-informed care and lived experience.

You will bring:

• Significant experience in the homelessness sector or a related field such as housing, rough sleeping, outreach or multiple disadvantage.
• Experience managing services or operations within a small team or organisation.
• Experience line managing staff and supporting frontline practitioners.
• A strong understanding of safeguarding, risk management and good practice in frontline support services.
• Excellent organisational, communication and problem-solving skills.

You will also be:

• Positive, resilient and solutions-focused.
• Calm under pressure and confident making decisions.
• Values-driven and committed to improving outcomes for people experiencing homelessness.
• Comfortable working within the charity’s Christian ethos.

Flexible Working

We support flexible hours where operationally viable. Requests for flexible working arrangements and compressed hours will be considered.

Equality, Diversity and Safer Recruitment. We are committed to creating an inclusive environment and welcome applications from people of all backgrounds.

As part of our commitment to safeguarding the people we support, this role will be subject to safer recruitment procedures, including reference checks and an enhanced DBS check.

Closing date for applications:5pm  Monday 13th April 2026.Interviews expected week commencing April 27th 2026.

As a local grant maker, Young Camden Foundation's grants processes and operations are key to our success. This role will suit an adaptable and organised team player, who is up for a challenge and keen to learn. 

You will lead and develop YCF’s significant grant-giving programmes, organising and improving the grants process, keeping donors in the loop, and communicating the impact of the small grants programmes, and coordinating support from the team to ensure this work is well supported. In this role you will oversee both YCF’s small grants programmes to members, and also YCF’s delivery of the Holiday Activities & Food Programme, which together amount to around £900,000 per year in grants out to Camden’s youth sector.

You will lead on YCF’s operations, including clerking to the Board of Trustees, ensuring timely applications and reporting to funders, and overseeing all aspects of YCF’s operations. You will be supported by our Operations & Administrations Apprentice. You will support the CEO across YCF’s partnerships, cultivating our pipeline of funders, including Trusts & Foundations and corporate donors, and spotting and supporting opportunities wherever you can.  

As a natural team player working in a small team, you will spot opportunities to support  YCF’s membership (especially regarding grants) and the other functions of YCF’s work. As a place based organisation, you will ensure you are known in the local community, and amongst our key stakeholders, including grassroots VCS partners, Camden Council, and our key funders.

Along with the CEO and the Head of Membership & Impact, you will support YCF’s partnerships, including with business neighbours, spotting opportunities to amplify YCF’s work. In this important and dynamic role you will lead on both, working closely with the CEO to also support fundraising and partnerships.

Main Purpose of the Role

Grants management:

· Grants management: You will direct and lead the YCF small grants programmes (including Small & Mighty Fund, Holiday Opportunities Fund and Heads Up Mental Health Fund, of around £150,000 p.a.), including leading on design and guidelines, engagement with YCF’s grants committee structures, and reporting back to Trustees and funders. You will lead on grants decisions processes and communications, as part of YCF’s membership offer. You will oversee all due diligence processes as part of YCF’s grant giving offer, and ensure smooth reporting cycles with grantees

· Strategic oversight of HAF: Strategic leadership of the Camden HAF programme, overseeing the HAF Programme Manager in the stewardship of this DfE programme, and retaining oversight of key deliverables, together with the Heads of Children’s Commissioning at Camden Council

Fundraising and reporting:

· Fundraising: You will maintain our pipeline of supporters, including of our grants rounds, and lead reporting for YCF’s grants and core funding to funders, supported by the team. You will ensure timely funding applications submissions Together with the Head of Membership & Impact, you will support the CEO in all fundraising for YCF and our programmes, including identifying funding and partnership opportunities, drafting bids and pitches, and so on.

· Reporting: You will oversee and deliver timely reporting across YCF’s funders. You will manage and be supported by the Operations Apprentice to ensure smooth and timely processes. You will ensure YCF’s monitoring and evaluation frameworks are fit for purpose. You will work with the rest of the team to ensure this function is properly and efficiently supported, and will proactively identify ways to more efficiently record and report on information to funders, including effective use of our CRM.

Operations and governance:

· Operational leadership: You will be responsible for YCF’s operational running as an organisation, ensuring our processes are smooth and fit for purpose. In practice, this may include supporting the CEO in operational and strategic planning, supporting budget oversight (and leading in the areas of grants). Supported by the Operations Apprentice, you will oversee YCF’s HR processes for onboarding, recruitment and so on.

· Governance: You will support YCF’s governance processes, due diligence and compliance, ensuring YCF is compliant with our charitable obligations, and ensure our policies are up to date and we are compliant with them.

· Board minute taking: You will take minutes of YCF’s Board meetings, and ensure actions are followed up with, and oversee the Operations Apprentice in the setting up of meetings and logistics. You will support the CEO and Chair with the preparation of papers, as needed.

Management and leadership

· Management: You will manage two important roles for YCF, modelling leadership at YCF, alongside the CEO and the Head of Membership & Impact

· Representing YCF: You will represent the organisation at a senior level at external events, including via speaking opportunities 

Please download the job specification for full details of this role, as well as our essential and desirable criteria, against which applications will be reviewed.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

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About you:

This is an exciting opportunity for a strategic and people focused leader to head up our Fundraising Operations team and help drive meaningful change for people living with muscle wasting conditions.

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You’ll be responsible for leading a high performing team delivering exceptional supporter care, ensuring high quality service and operational delivery.

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You'll be developing and implementing strategies to enhance supporter engagement and satisfaction.

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You'll be working collaboratively across the organisation, especially with colleagues in Fundraising, Finance, and Data.

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You’ll help create powerful supporter journeys that reflect the passion and urgency of our cause.

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Reporting to the Director of Fundraising, you’ll play a key role in delivering Muscular Dystrophy UK’s fundraising objectives as part of our new organisational strategy—making a tangible impact on the lives of thousands across the UK.

Please submit a cover letter and CV to demonstrate how your background aligns with the personal specification in the attached job description, using specific examples where possible.

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About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. 

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This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

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Values and behaviours:

• A positive attitude and approach that reflect the charity’s values.

• Seek opportunities to contribute to the development of the charity.

• A commitment to and an understanding of disability issues, equality, diversity and inclusion.

• Always demonstrate role model behaviour.
  
   

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

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Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

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Location: We operate a hybrid model (home and office, London SE1). 

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Closing date: Tuesday, 14th April 2026

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NB Interviews likely to be held on week commencing the 20th April 2026

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Please download the job description to see full role responsibilities

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Senior Business Operations Manager 

Based: Battersea Park, Wandsworth, Southfields 

Salary: £39,000 - £42,000 per annum

Contract: Full Time Permanent 

Work Arrangement:  Office Based, On-site 

DBS: Basic 

General Overview: 

The Events Team is a busy, creative and close-knit group of vibrant professionals who pride themselves on being solution-focused and going the extra mile for clients and partners. 

We are looking for someone with proven venue or events operations experience who is passionate about supporting teams to deliver exceptional events. The successful candidate will be highly organised, detail-orientated and confident working in a hands-on environment — willing to set up spaces, solve problems in real time and step in wherever needed to ensure events run smoothly. 

This role suits someone who thrives in a fast-paced environment, thinks on their feet and brings a proactive, positive and collaborative approach to operational delivery. 

Role Overview:  

The Events Operations and Venues Manager is responsible for the day-to-day operational management of Events-run venues and the delivery of safe, efficient and high-quality event environments across multiple parks, community venues and outdoor event sites. The role supports the overall event management function while managing part of the Venues Team and ensuring operational excellence across all spaces. 

This position leads on operational logistics, facilities management and on-site delivery, ensuring venues are compliant, well-presented and fully prepared to support a diverse programme of events. The role is highly hands-on, requiring strong organisation, attention to detail and the ability to problem-solve quickly in fast-paced live environments. 

Main Duties/Responsibilities:   

Team & workforce management 

• Line manage Duty Managers and oversee the wider casual workforce including Event Assistants, Security, Caretakers and Cleaners. 
• Lead Recruitment, onboarding and ongoing training of casual staff 
• Ensure appropriate staffing levels and skill mix across all events and venues taking responsibility for the rota system 
• Ensure effective coordination of rotas and cross-team event activity.  

 Venue Operations & Facilities Management 

• Lead the day-to-day operational management of all Events-run venues. 
• Ensure venues are compliant, safe, well-presented and fit for purpose. 
• Coordinate planned and reactive maintenance with central operations teams. 
• Oversee venue equipment procurement and asset management. 
• Manage venue contractors and oversea repair works in Event spaces. 
• Contribute to twice-yearly Council H&S audits. 

 On-Site Delivery 

• Support the Head of Events and Production Team in delivering Enable-Produced Events 
• Provide hands-on operational leadership during live events. 
• Deliver full event management of ad hoc or operationally complex events where required. 

 Health & Safety  

• Lead on Health & Safety across Events and Venues operations. 
• Own and continuously improve operational H&S frameworks, policies and safe systems of work. 
• Work alongside the Operations team to ensure venue Risk Assessments are robust and up to date and operationally effective for event spaces 
• Oversee contractor compliance including RAMS, insurance and method statements. 
• Quality assure weekly, monthly and event-specific H&S inspections. 
• Contribute to audits, investigations and incident reviews. 
• Embed a proactive safety culture across the Events Team. 
• Represent the Events Team on operational and Health & Safety matters, coordinating with central Operations and Council stakeholders as required. 
• Provide assurance reporting to senior management as required.

Financial & Commercial Oversight 

• Manage operational budgets and monitor expenditure. 
• Update and reconcile supplier costs and credit card logs. 
• Seeking quotes for goods and services in line with Enable’s Procurement Code, and raising purchase orders as required 
• Assist with contractor invoice processing and ensure timely follow-up where required. 
• Contribute to budget forecasting and cost control. 
• Ensuring all timesheets for casual staff are accurate and processed on time 
• Managing supplier performance against SLA’s, monitoring cost control and value for money 
• Carrying out other duties/ projects as directed by the Head of Events

Skills and Experience: 

• Previous venue management experience
• Previous line management experience 
• Previous project management experience
• Demonstrable experience of writing Standard and Emergency Operating Procedures 
• Competence using a range of office software, including outlook, excel and databases 
• Excellent written skills with a high level of confidence speaking to people on the phone 
• Strong organisational skills, with the ability to effectively manage multiple tasks/projects against tight deadlines 
• Strong interpersonal skills with the ability to build working relationships 
• Ability to work independently while operating within the wider team structure 
• Confident driver with clean driving licence - required driving in role 
• Able to work flexible hours including weekends, early mornings and late nights 

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.  

Technology operations enable our mission every day. As Stewardship serves more churches, charities, Christian workers and donors, expectations on our core technology foundations (devices, collaboration tools, identity, and underlying platforms) keep rising. 

The Technology Operations Manager ensures those foundations are reliable, secure and simple to use by leading our End User Computing and Systems Administration teams to resolve issues quickly and keep platforms up to date, secure and reliable. The role strengthens our security posture and resilience by embedding practical controls and disciplined lifecycle management. When technology operations run well, every team can focus on serving the Kingdom - free from technology friction, confident that the systems they rely on will perform. 

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Senior Project Manager – National Cycle Network

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Senior Project Manager – National Cycle Network 

Location England North 

£37.904 per annum (pro rata for part time) 

Ref: 131REC 

Full time - 37.5 hours per week – we are happy to talk flexible working 

Base: Hybrid with commutable distance to the Leeds, Manchester or Newcastle Hub 

Contract: Permanent 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Delivery/ NCN 

As the Senior Project Manager, you will lead the planning, delivery and evaluation of large and complex infrastructure projects. These projects will support the organisation’s active travel goals and help create long‑term, sustainable benefits for communities. 

You will be responsible for making sure projects are well planned and delivered to a high standard. This includes managing time, budgets and people effectively, identifying and addressing risks early, and ensuring that all work meets legal, safety and policy requirements. 

A key part of the role is working closely with others. You will collaborate with partners and stakeholders, build positive working relationships, develop business development proposals with a range of colleagues, and support meaningful engagement with local communities so that their needs and feedback are considered throughout the project. 

This role requires a high level of experience in project management, leadership and strategic thinking. You will be expected to make clear decisions, provide direction and support to others, and focus on delivering projects that have a positive and lasting impact. 

What You’ll Be Doing 

• Oversee the planning, delivery and evaluation of walking, wheeling and cycling projects
• Manage resources, compliance and alignment with organisational goals
• Build strong relationships with stakeholders to support effective active travel projects
• Lead, line manage and support a team to maximise performance and development
• Collaborating with Growth & Partnerships and Business Development colleagues to spot opportunities, develop compelling concepts and win new work that broadens our funding base. 

This role is ideal for someone who enjoys 

• Seeing tangible impact in communities – your projects will move all the way through the project lifecycle from concept design to on the ground delivery, directly shaping how people move around towns and cities. 
• Working collaboratively with a wide mix of people – success in the role relies on engaging with internal multi-disciplinary teams, as well as a range of external stakeholders across councils, housing developers, members of the public and many more. 
• Identifying and winning opportunities – suits someone who thrives on recognising gaps, shaping compelling proposals and developing partnerships that lead to meaningful, mission‑driven work.
• Guiding and developing others – you’ll lead a team, provide clarity and encouragement, and help individuals build confidence and ownership in their own development.
• Balancing strategic thinking with hands‑on delivery. The role requires long term planning and day to day oversight of projects and colleagues. Someone who likes switching between big picture direction and fast paced problem solving will feel at home. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• ⁠Degree (or equivalent) in a relevant subject plus 4 years’ experience, or 7 years’ experience in a related role
• Strong knowledge of active travel infrastructure, including spatial and transport planning
• Proven experience in project and programme management, including budgets and risk
• Experience leading, supervising and supporting teams to deliver projects on time and to budget
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.
• Experience in developing project proposals and securing work from a range of funders.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 19 April 2026
• Interviews will be held via Microsoft Teams during the week of 11 May 2026. To apply, please complete our online application form. 
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

Tender is a nationwide charity harnessing the power of drama and the arts to educate children, young people and adults about healthy relationships. Our innovative, interactive approach empowers children, young people and adults with the skills and knowledge to recognise unhealthy relationships, nurture healthy ones, and seek support if they need help.

The Finance & Operations Officer plays a central role in ensuring the smooth financial and operational running of Tender, supporting the organisation’s ability to deliver its mission effectively. The role spans core finance functions—including payroll, payments, reconciliations, budgeting support and financial reporting—ensuring that Tender maintains robust financial controls and compliance across all statutory and regulatory requirements. It also involves close collaboration with suppliers, funders, auditors and internal teams to support the Finance Director in producing financial plans, forecasts, annual accounts and audit preparation.

Alongside finance, the post holder is responsible for managing key operational areas including HR administration, ICT coordination, office management, and internal communication processes. This includes overseeing recruitment and onboarding processes, maintaining HR policies and procedures, ensuring effective cross-team collaboration, managing external service providers, and maintaining an efficient administrative and operational environment. The role requires someone who can work autonomously, use sound judgement, implement effective processes, and ensure alignment of systems across the organisation.

A successful Finance & Operations Officer will also contribute to organisational development by ensuring that policies, procedures and workflows are up to date, compliant and reflect best practice. With responsibilities that touch every part of the charity, the post holder acts as a vital hub for coordination, problem‑solving and continuous improvement, helping Tender maintain a high‑functioning, values‑driven working environment.

To be successful in this role, in the first 6 months you will have:

• Established reliable financial processes by ensuring accurate and timely payroll, payment cycles, reconciliations and financial reporting, maintaining full compliance with Tender’s financial controls and statutory requirements.
• Strengthened core operational systems by updating and consolidating HR, ICT, office management and policy frameworks, ensuring staff understand and follow consistent organisational processes.
• Improved cross‑team coordination by streamlining internal communications and embedding efficient administrative workflows, enabling smoother collaboration across finance, HR and operational functions.

Please refer to the full job description and person specification in the full recruitment pack for further details.

Join us at a pivotal moment for the education sector.

ISBL is launching a major new initiative – the Centre for Education Operational Excellence – designed to transform how schools and trusts operate. We are seeking a proactive and strategic Business Development Lead to help shape, drive, and deliver this ambitious programme from inception.

About ISBL

ISBL has a 30‑year track record of supporting and developing a unique cadre of education professionals: school business leaders. Our work is underpinned by nationally endorsed professional standards and our OpEx for Education™ framework, placing us at the heart of sector improvement and operational excellence.

We serve a community of approximately 24,000 schools within a sector worth more than £80 billion, giving us significant reach, influence, and opportunity. Our core services span institute membership, professional development, research, events, sector innovation, and the sharing of best practice – creating a rich platform for partnership growth and impact.

Introducing the Centre for Education Operational Excellence

The Centre represents the next evolution of our work, extending ISBL’s focus from individual professional development to whole‑organisation operational excellence across schools and trusts.

It brings together three interconnected hubs:

• Solutions – Practical, high‑impact services and tools that support operational improvement.
• Research – Evidence‑based insights that shape best practice and drive innovation.
• International – Collaboration across global education systems to raise operational standards worldwide.

Working alongside ISBL, these hubs form a powerful ecosystem that connects practice, research, and international learning – strengthening organisational performance and, ultimately, educational outcomes.

About the Role

As Business Development Lead, you will play a central role in shaping the Centre’s commercial strategy, building new partnerships, and driving sustainable growth. This is a rare opportunity to influence a nationally significant initiative.

Full role details are available in the attached job description.

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and mission-driven individual to join us as Operations Manager.

About the role

The Operations Manager sits at the very heart of TLG, working closely with the Executive Director to turn vision into reality and ensure the organisation runs smoothly at every level. From trustee board and governance rhythms, through the leadership team, and out across the whole organisation, this role is pivotal in holding together the systems, structures and environments that enable TLG to flourish.

Our Operations Manager will lead and coordinate core organisational functions, champion a healthy and effective office culture, and provide confident, cross‑organisational leadership. With oversight of strategic and operational coordination, they will ensure that TLG’s systems, rhythms and ways of working are not just efficient, but actively support our people to thrive and our mission to be lived out day‑to‑day.

Your Impact

We’re looking for someone who brings clarity, steadiness and strong operational instincts to a fast‑moving, purpose‑driven organisation. They will thrive on making organisational life run smoothly - someone who can confidently hold the rhythms, plans and processes that keep TLG functioning at its best, while translating bigger strategic priorities into clear, practical action.

This person will be naturally organised, proactive in spotting improvements and able to simplify complexity into manageable systems that serve the whole team. They will be comfortable influencing across the organisation, building trust, and partnering well with others. Above all, they will care deeply about TLG’s mission and bring a thoughtful, solutions-focused approach that strengthens our culture, compliance and operational excellence.

Job Purpose

At the heart of the Operations Manager role is the opportunity to shape how TLG works at its best. This role brings strategic insight to the design and continual improvement of our organisational rhythms - streamlining key processes, strengthening ways of working, and unlocking efficiencies that free our people to focus on what matters most. By stewarding the operational heartbeat of TLG, the Operations Manager ensures that our rhythms are not only well‑managed, but intentionally aligned with our mission, enabling clarity and momentum across the organisation.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: 22.5 - 37.5 per week (0.6 – 1.0 FTE)

Closing Date: Sunday 26th April

Initial Interviews: Thursday 30th April – Online

Final Interviews: Monday 11th May – at our National Support Centre in West Yorkshire

Retail Regional Business Manager – Region 1 (Midlands, Kent, South Coast)

Service: Retail

Salary: £32,365 plus £480 home working allowance, per annum

Location: Home-based with regular travel throughout Region 1 (covering shops in Evesham, Hythe, Meads, Seaford, Warwick, and Whitstable); overnight stays as appropriate

Hours: 37 hours per week (full-time)

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a dynamic and driven Retail Regional Business Manager to play a pivotal role in leading the success and growth of our Community Shop network. You will champion high-quality retail operations across your region, inspire and develop Community Shop Managers, and cultivate strong, positive relationships within local communities. With a focus on commercial performance, brilliant customer experience, and exceptional people leadership, you will help shape the future of our shops and strengthen their impact. This role offers the chance to influence strategic direction, support new store developments, and contribute meaningfully to Family Action’s mission and values while growing your own leadership and retail management expertise.

Main Responsibilities:

• Provide direct line management to Community Shop Managers, ensuring clarity of objectives and accountability and assist them in the day-to-day running of their stores.
• Maximise income from the Community Shops in the region by tightly managing expenditure and being innovative in income generation.
• Conduct regular shop visits to monitor performance, provide feedback, and document findings in visit reports.
• Develop and execute an annual business plan for the region and the individual Community Shops.
• Assist with the preparation of budget forecasts and monthly reporting.
• Monitor retail budgets, track expenditures and flag variances.
• Ensure compliance with health and safety, financial control, and all operational policies and procedures.
• Process Shop Teams’ petty cash claims and expenses and sign-off timesheets.
• Work with Recruitment and HR teams to fill vacancies and support Community Shop teams.
• Maintain staff and volunteer records – particularly around absence tracking and training logs.
• Work with and support Shop Teams to achieve financial targets.
• Keep up to date with developments in the charity retail sector at the local and national level and use this information to help grow the business.
• Support the Shop Teams in embedding the shops in their local communities.
• Allocate resources within the region and share best practices across the shops to maximise opportunities to achieve budgets.
• Serve as a liaison between Shop Teams and the wider charity.
• Deliver inductions, coaching, and training to Community Shop Managers and Shop Teams.
• Promote a positive image for Family Action among your team.
• Lead on creating high-performing cultures with a focus on customer service, operational excellence, financial control, and delivering budgets and targets (both financial and Gift Aid).
• Maintain P&L accountability for the region, controlling costs and monitoring budgets.
• Contribute to the development of the national Retail Strategy.
• Support on new site acquisitions, refits, and disposals in the region as required.
• Act as a key member of the Retail Senior Leadership Team, supporting strategic decision making.
• Uphold Family Action’s Health & Safety and Data Protection policies, reporting issues promptly.
• Promote and embed Family Action’s Equality & Diversity principles in all work.
• Adherence to Family Action’s Safeguarding policies and processes. 
• Work flexibly to meet the needs of the service, visiting shops a minimum of once per month and overnight stays as required.

Main Requirements (for details check the job description and person specification):

• Experience in managing multiple retail locations and teams
• Experience in charity retail or community-based initiatives
• Experience in P&L management
• Proven ability to deliver against financial targets and control costs
• Strong leadership and people development skills
• Excellent communication and stakeholder engagement skills
• Ability to work cross-functionally with other charity functions
• Proficient in Microsoft Office and retail management systems
• Full UK driving license and willing to travel
• Excellent commercial awareness and financial acumen
• High levels of organisational skills and attention to detail
• Competence in using EPOS systems
• Ability to work under pressure
• Strong problem-solving and decision-making abilities

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata)

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

· Closing Date: 13th April 2026 at 23:59pm

Interviews are scheduled to take place virtually, with slots throughout the working day and early/late slots available.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Willen Hospice is seeking an exceptional Relationship Manager to lead our high‑value philanthropy and business partnership programmes. This is an exciting opportunity to shape strategy, inspire a talented team, and build meaningful partnerships that make a real difference to patients, families, and our community.

What you’ll do:

✅ Grow and lead high‑value income streams
 Develop and deliver ambitious strategies for major donor and business partnerships, driving sustainable growth and long‑term value.

✅ Build and steward strategic relationships
 Engage senior leaders, philanthropists, boards, and corporate partners with confidence, credibility, and gravitas.

✅ Inspire and develop a team
 Provide strong values‑driven leadership, fostering high performance through coaching, development, and clear accountability.

✅ Create innovative partnership and engagement programmes
 Co‑design creative corporate propositions, high‑value donor journeys, and multi‑channel engagement activities.

✅ Use insight, data and intelligence to drive decisions
 Analyse trends, monitor KPIs, manage budgets, and apply insight to shape strategy and spot opportunities.

✅ Champion a supporter‑first culture
 Work collaboratively across Fundraising, Marketing, Supporter Care and wider teams to deliver seamless, meaningful supporter experiences.

We’re looking for someone who is:

· A confident relationship builder, able to communicate with influence, tact, warmth and professionalism at senior levels.

· Experienced in high‑value fundraising or business development, with at least three years’ experience growing accounts or securing significant support.

· Strategic and analytical, able to interpret insight, assess ROI, forecast pipelines and adjust plans based on evidence.

· A motivating and supportive leader, skilled at coaching, developing and inspiring teams.

· Collaborative and creative, with a track record of designing compelling propositions.

· Highly organised, able to plan workloads, manage competing priorities, and deliver against ambitious KPIs.

· Values‑driven, demonstrating integrity, empathy, professionalism and alignment with Willen Hospice’s mission.

With experience with:

· Major donor cultivation, stewardship and proposal development

· Corporate partnerships, employee engagement and sponsorship negotiation

· CRM systems, data analysis and reporting

· Working with senior stakeholders, boards, executives and trustees

· Managing budgets, monitoring KPIs and making evidence‑based decisions

Who we are:

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.

Why join us?

✅ A role with purpose – be part of a team delivering outstanding palliative care.

✅ Supportive and caring environment – work with passionate colleagues.

✅ Great benefits package – including 35 days' holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.

✅ Perks and extras – free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme.

MediCinema is a unique and pioneering charity working at the heart of NHS hospitals to improve the wellbeing of patients, families and carers through the transformative power of cinema. For 25 years, we have brought the magic of film to people experiencing some of the most difficult moments of their lives—helping to reduce pain, anxiety, stress and loneliness, and offering a vital sense of normality, connection and hope.

Operating fully accessible cinemas built inside hospital environments, our state-of-the-art spaces accommodate hospital beds, wheelchairs, and essential medical equipment, ensuring a safe and supportive experience for patients of all ages and backgrounds. Thanks to strong partnerships with major film studios and distributors, we screen the latest releases every week, free of charge, for thousands of patients across the UK.

MediCinema’s national footprint continues to grow, with cinemas across the UK, including London, Newcastle, Glasgow, Newport and Liverpool. Recognised with BAFTA’s Outstanding British Contribution to Cinema Award in 2025, we are now entering an exciting phase of strategic expansion—aiming to establish a MediCinema in every NHS region across the UK.

To ensure our growth is supported, we are seeking a values-driven Director of Finance and Business Operations to join our senior leadership team at a pivotal moment in our growth.

Director of Finance and Business Operations

MediCinema

London Bridge (3 days per week) + Hybrid working

Up to £72,000

The role

Reporting to the CEO, this new role will ensure MediCinema’s financial strength, operational excellence and people-centred culture as we consolidate our recent growth and proceed with our plans for more sites across the UK. You will lead finance, HR and organisational operations, overseeing systems, compliance and high-quality corporate services that support our national expansion.

From financial planning and audit, to overseeing IT and digital development, to ensuring a solid HR strategy and people practices, you will ensure the infrastructure behind our therapeutic services remains robust, efficient and future-ready. A hands-on leader (supported by external experts), you will bring clarity, rigour and creativity to a purpose-led charity striving to improve patient experiences across the NHS.

About you

We are seeking a collaborative, ambitious and hands-on leader with:

• Solid experience overseeing finance functions, budgeting, forecasting and statutory reporting
• A strong understanding of HR, operations, compliance and governance in small or growing organisations
• Excellent project management skills and a proactive, solutions-focused approach
• The ability to build supportive, trusting relationships across a small, dedicated team and with external advisors
• A deep connection to MediCinema’s mission and values: Care, Connect, Create

Experience in the charity, health or social impact sectors, as well as an accounting qualification, are desirable but not essential.

How to Apply

For further information, to access the appointment brief and to apply to this role, please visit the Prospectus website.

If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors Anna Gardet or Erica Ritchie via email with a copy of your CV.

Recruitment Timetable 

Deadline for applications:  Sunday 10th May 2026

Interviews with Prospectus: 15-21st May 2026

Engagement sessions with senior leadership team: 29th May 2026

Interviews with MediCinema: Week commencing 1st June 2026

• Are you an experienced team leader or supervisor in retail or hospitality, looking to progress further into a management role?

  We're looking for a Stockroom Manager to join one of our retail home store teams, where your organisational skills and proactive approach will make a crucial contribution to selling our preloved items. 

  Our Stockroom Managers work alongside the management team to deliver key objectives and ensure that the store drives stock in and out to generate sales. You will react to fast changing situations quickly and positively by creating a safe & productive working environment. 

  Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it is physically demanding, yet most rewarding as you play a part in helping to fund life saving research.

  What are we looking for?

  • You will be an experienced warehouse or stockroom team leader or supervisor in retail, hospitality or another customer focused industry
  • Desirable but not essential to have stock management experience 
  • Motivated, proactive and commercially driven to lead a team 
  • Strong organisational and leadership skills
  • Thrives working in a hands on, fast-paced environment
  • Results driven, resilient and able to adapt to the needs of the business
  •  Comfortable with a high level of hands on manual work that involves moving large items/volumes of stock

  Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.

  What’s important to us? 

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Belonging at BHF

  We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

  Why join the BHF? 

  We have a strong culture of internal progression and will actively support you to develop your career. 

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year 
  • Enhanced family policies (maternity, paternity and adoption leave)
  • Wagestream - early access to wages
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers 

  Ready to apply? 

  To apply, please follow these simple steps:

  Click the “Apply” button below.

  You’ll be seamlessly redirected to the BHF Careers page.

  Complete the application form, submit your CV and upload your employment history. 

  What do I need to know? 

  DBS Check: Any offer of employment is subject to a satisfactory DBS check 

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process 

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early 

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. 

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. 

• Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?

  What does this role involve?

  As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .

  Each day is different in this varied, fast paced and hands on role.  Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. Must be fully flexible over 7 days per week. 

  What are we looking for?

  • Experience working in a customer facing role in retail, hospitality or service industry
  • Experience of leading, motivating and developing teams
  • Commercial awareness
  • Ability to achieve sales targets
  • Committed to achieving the highest retail standards at all times
  • Able to work under own initiative and take a proactive approach to changing business needs and objectives
  • Thrives working in a hands on, fast-paced environment
  • An understanding of budgets and P&L 

  Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

  What’s important to us?

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Belonging at BHF

  We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

  Why join the BHF?

  We have a strong culture of internal progression and will actively support you to develop your career.

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity and adoption leave)
  • Wagestream - early access to your wages
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

  Ready to apply?

  To apply, please follow these simple steps:

  1. Click the “Apply” button below.
  2. You’ll be seamlessly redirected to the BHF Careers page.
  3. Complete the application form, submit your CV and upload your employment history.

  What do I need to know?

  DBS Check: Any offer of employment is subject to a satisfactory DBS check

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.