Business Operations Manager Jobs in City Of London, England
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The Robin Cancer Trust is looking for a Head of Operations to help make our vision of reaching every young person in the UK with our life-saving cancer campaigns a reality. We are the UK’s germ cell cancer community, and our mission is to save lives.
We do this by:
- Educating young people with our life-saving cancer awareness talks.
- Engaging young people with our award-winning cancer campaigns.
- Empowering young people affected germ cell cancer, all across the UK.
Our values:
- Respect: Not only for the important work we undertake, but also the people who support our mission. We believe in open, honest, and empathetic communication between ourselves and to our community.
- Creativity: We are a small team with a big vision – in order to drive the change we want to see in the world, we must innovate, disrupt and experiment.
- Trust: We are accountable to each other & our beneficiaries. We are responsible for upholding these values and the quality of work we undertake – and will do so with integrity at all times.
If our mission, vision, and values inspire you and resonate with you, please apply to join our team – we want to hear from you!
Overview:
- Salary: £36,000
- Hours: 35 hours per week, flexible working (evenings and weekends as required)
- Location: Fully remote
- Contract type: Permanent
Staff benefits:
- Annual Leave - 33 days (25 days holiday + 8 public/bank holidays)
- Mental Health days (whenever you need them, obvs)
- Flexible working (around you, not us)
- Remote working (we all are)
- Work Laptop (+ whatever else you need to do your job)
- Work Phone (we like a Google Pixel)
- Health & Wellbeing initiatives (Health Cash Plan + Free Counselling)
- Employee Perks (Discounts & Exclusive Deals)
Our culture is the most important thing to us – we want someone to join our team with passion, creativity, versatility, and strategy. We are looking for someone to make this role their own, to help guide our charity through the next phase of our growth, and for someone who will learn and grow with us.
Key responsibilities:
To be responsible for the effective delivery of services in the communities we serve.
- Manage all aspects of operational performance of the services in line with KPI expectations.
- Accountable for the leadership, line management responsibility and operational direction of the service delivery teams.
- Take financial responsibility for the service delivery budgets through annual budget setting, monthly reviewing, and quarterly reforecasting.
- Continually develop and review operational KPIs to ensure they drive performance and align with our strategic ambitions.
- Ensure the customer experience is measured, monitored and delivered with the expected values and behaviors across all teams.
To effectively lead, collaborate and influence to contribute to the success of Robin Cancer Trust and its people.
- Engage the teams with the vision, purpose, and strategic objectives of Robin Cancer Trust.
- Contribute to the development of strategy, business planning and prioritisation activities.
- Be an active member of the Senior Leadership Team and deputise for the CEO as needed.
- Attend and contribute to monthly board meetings.
Person specifications:
- Driven by the desire to help the germ cell cancer community.
- Professional, diplomatic, and able to make objective decisions in complex situations.
- Ability to analyse and translate performance data into operational actions.
- Ability to interpret strategic plans and models to understand their operational impact.
- Highly collaborative and confident to influence across different roles at all levels of the organisation.
- Highly motivated, resilient under pressure and able to flex and prioritise workloads.
Essential qualifications, skills, and experience:
- Strong and effective people leader.
- Experience of leading change initiatives that demonstrate operational impacts.
- Proven track record of successfully managing and flexing budgets with financial accountability.
- Experience of leading successful service delivery functions.
- Excellent communication and interpersonal skills that can be adapted for public and professional audiences.
Desirable qualifications, skills, and experience:
- Experience of working as part of a senior leadership or strategy team.
- Experience in the charity sector.
Please note: the duties outlined in this job description are not intended to be exhaustive and may be subject to periodic review and amendment to meet the needs of The Robin Cancer Trust.
Closing Date: Friday 31st May 2024
We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
The Robin Cancer Trust is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
At The Robin Cancer Trust we know we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives, and experiences, to collectively make a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for this job vacancy, please let us know so we can ensure you have a positive and comfortable experience.
The client requests no contact from agencies or media sales.
- Do you want to help build a world where everyone feels part of a community?
- Do you have a track record of business and operations in the third sector?
- Are you an inspiring and experienced senior manager?
If you answered yes to all of the above, this could be the role for you!
We’re looking for a part-time Senior Operations Manager with extensive operational, business, Health & Safety, IT and HR experience. A member of the Senior Management Team, this person will play a vital role in enabling Time & Talents to deliver our strategy, maintain best practice and develop robust long-term plans.
What we do
Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship with a wide range of services and activities for older people and other adults, along with volunteering and children and families’ projects.
T&T has grown substantially over the last 5 years, and we are in an exciting time for the charity. We are reviewing our long-term aims and changing local needs to ensure programme delivery continues our extensive track record of positive outcomes. We also need to review our current contracted provision and best practices in the charity’s business and operations.
We are strengthening our offer whilst staying focused on our aims: ensuring that everyone feels part of a community and that no one is isolated or lonely. We are looking for a fresh pair of eyes to help us maintain best practice in our work.
The role
In this role, you’ll:
- Hold responsibility for T&T’s internal business and operations functions
- Motivate and manage the operations team
- Contribute to the wider organisation as a member of the Senior Management Team
- Act as Deputy Safeguarding Lead for the organisation
About you
You are passionate about the power of community to connect and support people. You have a track record in driving the excellent delivery of grant-funded community programmes in the third sector. You have demonstrable experience in charity finance, leadership and internal operations. You’re an emotionally resilient and experienced leader with a growth mindset and plenty of grit. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities.
About us
We are an energetic, experienced, and passionate team of 18, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years.
This role is part-time, with flexibility for regular evening and occasional weekend working.
Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.
If you would like an informal chat about the job, please get in touch and we will be happy to speak with you.
The closing date is 09:00 Tuesday 28th May.
TO APPLY: All applications to be submitted online through CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above. We won’t assess applications without a cover letter.
INTERVIEWS: First round interviews will take place on Thursday and Friday 12th and 13th June. Shortlisted candidates will be invited to a second interview on Thursday 20th June.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above. We won’t assess applications without a cover letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st-century careers education.
The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!
Role Summary
We are looking for a confident and experienced self-starter to join the Strategy & Communications division as the Government & Parliamentary Relations Manager. Your role is essential to ensure:
- Our relationships generate national and local engagement that helps us to advocate about the issues and practice that can enable high-quality careers support for young people across policy debate and delivery.
- We raise awareness of our work to the extent that our Government and parliamentary stakeholders can articulate what we do and why it matters nationally as well as locally in constituencies across the country.
- We initiate and hold strong relationships across Westminster, maintaining a robust management system to track and monitor engagement.
Key Responsibilities
- Working with the Department of Education (DfE) (our sponsor department) to help us build strong relationships with relevant DfE ministers, officials and their teams.
- Engaging and building policy-led relationships across wider Government – to enable cross-departmental engagement about CEC’s work.
- Building and maintaining cross-parliamentary support – to increase our awareness and support amongst key MPs and Peers and to respond well to their inquiries and commissions.
- Internal team operations – acting as CEC’s lead for internal government and parliamentary briefing to support the CEO and senior colleagues’ visits, meetings and engagements.
Essential Criteria
- Proven experience of engaging through the policy process – (1) developing policy ideas and (2) responding to consultations and briefing requests.
- Proven ability to engage senior and working level stakeholders and manage political, ministerial and departmental sensitivities.
- Communicate well (written and verbal) – confidently and with salience and the ability to not just report moments but offer context and direction. Competent and assured in providing sound counsel to senior colleagues.
- Analytical skills – you will be engaging data and evidence generated from CEC’s work and externally, and will be required to interpret findings and make and communicate connections in an understandable and interesting way.
- Collaborative and good at building relationships at all levels, both internally and with a range of external stakeholders.
- Adaptable, resilient and flexible with the ability to deal with complexity and ambiguity and work at pace.
Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.
To apply, please visit our website via the apply button, complete the application form and cover letter and upload a copy of your CV (removing all personal details).
This vacancy may be closed early if sufficient applications have been submitted. Therefore, please do not delay in submitting your application.
Closing date: Monday 20th May 2024.
Interviews will be carried out on a rolling basis, so please submit your application as soon as you can.
It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.
Job Description – Senior Corporate Fundraising Manager – Account Management
Reporting to: Director of Fundraising
Location: London
Contract: Permanent
Hours: 35 Hours
Salary: £50,823-£53,498 (We normally offer a starting salary at the start of the range)
We welcome applications from all backgrounds.We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Our vision is of a UK where ‘No good food goes to waste’.
Our mission is to use surplus, fit-for consumption food to feed those who are vulnerable in the UK by supporting frontline charitable organisations that tackle the cause and not just the symptoms of poverty.
Our values run through everything we do and set out a clear framework for us to approach our work: passion, ambition, respect, collaboration, and focus.
The role
Main areas of responsibility
This is a key senior role within the Fundraising Directorate, collaborating closely with the Senior Corporate Manager – New Business the Fundraising Leadership Team to grow income and awareness from corporate sources.
The key focus of the role will be:
- Successfully lead the Corporate Partnerships account team to develop and deliver on our ambitious growth strategy across existing partnerships.
- Working collaboratively with the Senior Corporate Manager – New Business to deliver a seamless strategy, focussing on the transition of partners through business planning and maximising lifetime value.
- Being accountable for excellent stewardship and account growth plans specifically deepening of engagement to maximise ROI and longer term strategic partnerships.
- Using data, insight and innovation techniques to implement diversify income streams from existing partners.
- An active member of the Fundraising Leadership Team, managing key cross organisational projects on behalf of the whole fundraising directorate.
Responsibilities
- Lead a team to maximise immediate potential with existing partners and generate a more diverse portfolio of strategic and sustained income over time.
- Maintain oversight of our partnerships portfolio and pipeline and work with the Senior Corporate Manager – New Business to ensure a cohesive and collaborative transition of new partners into account management.
- Manage forecasting and expenditure for the Corporate Partnerships team providing updates, mitigation plans and horizon scanning for income opportunities. .
- Lead the team to develop and deliver cultivation and stewardship programmes for partners with clear growth targets
- Lead Corporate Fundraising representation across the organisation, to deliver projects and build new opportunities to help the FareShare deliver on its strategy.
- Establish effective and impactful relationships with current partners to ensure appropriate relationships are in place and effectively managed at all levels.
- Oversee account allocation across the team to maximise account growth and optimise return on investment.
- In collaboration with FareShare’s Operations Team ensure accurate monitoring and project progress on restricted funding.
- Provide inspiring and motivating leadership and coaching of direct line reports
- Work with the Senior Managers across fundraising to maximise cross selling opportunities, from employees to Major Donor prospects.
- Develop, monitor and maintain systems and processes including Salesforce database, financial accounting, account management plans, contracts and due diligence
- Work within legal and charity guidelines
- Manage and work within FareShare’s IT systems and data guidelines
- Undertake training and skills development and keep up to date with the changing requirements of the role
- Undertake other duties as required
- Lead the development of new corporate engagement and income generating opportunities to enhance partnerships, deepen relationships and provide value to the organisation.
In addition, you will be expected to:
- Work within legal and charity guidelines
- Manage and work within FareShare’s IT systems and data guidelines
- Undertake training and skills development and keep up to date with the changing requirements of the role
- Undertake other duties as required
Person Specification
Essential Criteria
- Demonstrable experience of delivering six-figure partnerships at scale in either a charity or commercial environment
- Experience of providing excellent relationship management and stewardship resulting in increased levels of financial support from partners
- Experience of managing multi-faceted strategic partnerships that deliver both financial and non-financial impact to an organisation
- Experience of using data and insight to inform business planning and decision making
- Ability to develop strategy and translate into an operational delivery plan
- Experience of leading a team and people management
- Target driven, proactive and creative in meeting the needs of complex multi-faceted partners
- Excellent communication and interpersonal skills, with the ability influence and negotiate at all levels internally and externally
- Excellent written and verbal communication skills with the ability to convey complex and compelling funding proposals
- Exceptional project management skills, capable of leading the delivery of multiple complex projects on time and to budget
- Proven experience of financial forecasting and managing financial risks and opportunities
- Experience of working in a third sector environment
- Evidence of an up to date understanding of charity legislation, best practice and regulatory requirements, including large scale CRM campaigns
Competencies and behaviours
- A commitment to Equal Opportunities
- An understanding of, and sympathy with FareShare’s mission
- Flexibility of approach and ability to work in a team and across other internal teams.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Inter Mediate
Inter Mediate (IM) is a unique and discreet London-based peacemaking organisation established in 2011 to support behind-the-scenes peace negotiations in some of the world’s most challenging conflicts. This role offers an exciting opportunity to join the senior management team of a small high-impact organisation working at the leading edge of international peacemaking.
Reporting to the Deputy CEO and working closely with the CEO and the Financial Director, the Operations Manager will lead Inter Mediate’s institutional, Human Resources and project-support systems to keep the organisation running smoothly and ensure we are equipped to deliver the best results.
A successful candidate will be a motivated self-starter with senior management experience in operations, preferably for a non-profit organisation. You will be familiar with the fast and sometimes unpredictable pace of an international operating environment, and confident in handling challenges as they arise. You will be comfortable working collaboratively within a small team and engaging credibly with a wide range of people from senior government officials to project interlocutors in the field.
Key Responsibilities
A) Governance and Institutional Compliance (with the Deputy CEO and senior management)
- Lead the development and implementation of IM’s operational planning, in coordination with the CEO, Deputy CEO, Finance Director, staff, Trustees and supporters.
- Ensure that Inter Mediate complies with its charitable and legal obligations.
- Prepare, attend and minute Trustee and Committee meetings.
- Develop and implement quality improvement process for institutional policies and project delivery to keep Inter Mediate ethical, efficient and delivering value for money.
- Source, manage and review all professional services and suppliers engaged by Inter Mediate including banking, legal advice, accounting and auditing.
B) Human Resources and Office Operations
- Oversee Inter Mediate’s recruitment process and work with the Deputy CEO to ensure that we have fair procedures for benefits, training, probation, diversity and inclusion, gender pay gap, safeguarding, grievance and disciplinary matters.
- Oversee the contracting and on-boarding for new staff, consultants and trustees.
- Manage day-to-day HR functions and queries, including leave recording systems.
- Conduct staff remuneration and salary benchmarking exercises with the Deputy CEO.
- Update and maintain the employment handbook policies and procedures.
- Oversee office operations, equipment and facilities management.
C) IT, Security and Risk Management
- Ensure that the IT and communications systems are optimally configured for effectiveness and security, and that staff can operate them as necessary.
- Ensure Inter Mediate has robust risk mitigation systems and training for staff.
- Ensure Risk Assessments and security plans are completed by staff prior to staff travel.
- Ensure Inter Mediate has a viable business continuity plan.
- Maintain and review the Risk Register for the organisation with the Deputy CEO.
D) Financial Management (with the Finance Director)
- Work closely with the Finance Director to ensure that operational and financial planning processes and decisions are mutually informed and fully aligned.
- Strategise with the Finance Director and Deputy CEO to ensure all wings of the organisation work together to advance the best interest of the institution, its staff, projects and donors.
Experience, qualifications and skills:
- At least 8 years experience leading charity operations at a senior level spanning institutional compliance, Human Resources, IT, security and project support services, ideally in the non-profit sector.
- Track record of excellent business decisions for institutions under UK charity law operating in an international, multi-donor environment.
- Extensive experience of supporting Boards and Board committees at a senior level in a non-profit context.
- Some knowledge of project support mechanisms required for smooth delivery of peacebuilding, humanitarian, human rights or political projects in high-risk environments.
- Evidence of ability to both lead and service a complex network of external relationships.
- Graduate with a relevant degree and, preferably with relevant post graduate qualifications or relevant experience.
Attributes:
- Strong people management, collaboration and team building skills
- Excellent business planning and decision skills, and a sound understanding of operational and financial management in charities.
- Proven commitment to designing effective and enabling systems for organisation management in support of effective delivery
- An appetite for innovation and awareness of how experience can become organisational knowledge
- You will be able to work well under pressure and provide a grounded presence to the operations team
- Excellent written and spoken English
- Other language skills are desirable
- Good verbal communication skills and the ability to represent IM to a wide range of stakeholders
- High levels of energy and personal resilience
Working at Inter Mediate
A normal working week consists of 35 hours (or pro rata for part-time). Our office operates between 8am and 6.30pm with core hours from 9.00am to 5.00pm. Inter Mediate operates a hybrid working model, with at least 2 set days per week in the office in London.
Benefits include: (pro rata) 25 days holiday, pension contribution and private health insurance (following successful completion of the 6-month probationary period).
To Apply by 22nd May 2024 :
Send a one page cover letter explaining why you would be a good candidate for this position, and a CV.
IM is unable to currently sponsor working visas. All applicants must have the right of employment within the UK. Inter Mediate welcomes applicants from diverse backgrounds.
Only full applications will be considered. Only short-listed candidates will be contacted.
To Apply by 22nd May 2024 :
Send us a one page cover letter explaining why you would be a good candidate for this position, and a CV.
IM is unable to currently sponsor working visas. All applicants must have the right of employment within the UK. Inter Mediate welcomes applicants from diverse backgrounds.
Only full applications will be considered. Only short-listed candidates will be contacted.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Earlsfield Foodbank
At Earlsfield Foodbank, our mission is to create a profound and lasting impact on our community. We are an independent foodbank set up in 2013 and are part of the Independent Food Aid Network.
We are dedicated to providing essential support to those facing crisis, delivering foodbank sessions, offering wraparound services, and engaging our local community to promote our mission. In the next 12 months, we have ambitious plans to tackle some of the wider poverty indicators that lead people to need Foodbank support.
Earlsfield Foodbank is entering an exciting phase of development as we strive to make a positive impact in our community. As demand for the foodbank grows, we're looking for an experienced Operations Manager to join our team and be a catalyst for change.
Summary of Role
Work in collaboration with the Head of Service to manage and coordinate the day-to-day operations of the Foodbank. You will manage and support a team of volunteers, leading by example to ensure the Foodbank operates smoothly and the continuity of delivery standards within the guidelines of EFB policies and procedures.
The ideal candidate will have experience of working or volunteering in a Foodbank. They will be a strong leader and be hard-working, organised, collaborative and confident. They must be passionate about tackling poverty, deprivation and injustice and have a non-judgemental and positive attitude towards people who require support.
If you feel you have the required passion, energy and enthusiasm to help us bring an end to poverty and hunger, then you’re on your way to becoming part of something that will make a real difference to people’s lives.
To apply for the role please submit a CV and one-page Cover Letter.
Deadline for applications is 5pm on Monday 27 May 2024. Depending on the number of applications received, we may bring the closing date forward. We therefore encourage early applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you enthusiastic about delivering high quality tenders that win business; ensuring those who need a voice are heard and have equitable choices about their life?
Do you want to work in a team where you will be supported to be ambitious about the quality, drive and impact of the work you lead on and where you will support others to do the same?
Do you have an eye for detail, a passion for passion for smooth process and thrive on the buzz from juggling many bids under tight deadlines?
Then come and join us here at VoiceAbility.
About the role
We're looking for a highly motivated and skilled Bid Manager who can actively craft commercial tender submissions and work with the team to ensure we submit high-quality, winning bids within UK government procurement rules.
You will sit in the Business and Strategy directorate and lead bid-writing across the organisation, line-managing a team of Bid Writers and working closely with other colleagues across Business Development, Marketing and Operations.
This position is a full-time, 35 hours a week, permanent contract with a starting salary between £44,500 - £50,000 per annum depending on skills and experience. We are open to a conversation about flexible working or job sharing. Whilst the role is home-based, some travel for team meetings will be required.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
How will you make a difference?
Through your bid management expertise you will proactively manage the workload of the bid-team, balancing known pipeline opportunities and the unknown tenders issued, ensuring capacity to bid on rewins and make the most of the new business opportunities.
You will assiduously manage the end-to-end bid process and will support and empower the Bid Writers to take ownership of proposals and ensure they co-ordinate input from key stakeholders across the organisation.
About you
You are enthusiastic and confident to take a leading role in driving forward VoiceAbility to maximise our opportunities and support our business strategy.
You will have a disciplined and well organised approach to bid management as well as exceptional attention to detail.
You will be able manage multiple bids and processes at the same time whilst ensuring you get the best out of your team in a high-pressure and time sensitive working environment.
Our values resonate; you want to work somewhere where the empowerment of each other and our clients is central to our work. You value teamwork and collaboration and demonstrate transparency and accountability in your work.
Benefits
· 28 days annual leave plus bank holidays
· 5% employer pension & 3% employee contribution
· Salary sacrifice pension scheme
· Separate Life Assurance Cover
· Staff discount scheme including retail discounts, entertainment, holidays etc
· Discounted Gym Membership; Employee Assistance programme.
· Supportive working environment fostering a good work/life balance.
· Support with continuous professional development.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications: 9am on Monday 20th May; however, VoiceAbility reserve the right to interview suitable candidates as applications are received and therefore withdraw the vacancy before this date.
The client requests no contact from agencies or media sales.
We are seeking a dedicated and experienced operations manager to join our team. We are looking for someone who will help strengthen the foundations of our organisation, as well as help us expand our growing network of partner organisations across the UK.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO to help build the operational structure of Big Green Heart, and support its day-to-day operations.
You will also facilitate the national deployment of Big Green Heart workshops across the UK, and will work with the CEO and trustees to implement the strategy needed to upscale the work of Big Green Heart.
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JOB TITLE: Operations Manager
SALARY: £27,000 - £30,000 / year, FTE
LOCATION: Remote
FT / PT: Part Time
HOURS: Approx 16 hours per week. The hours will be flexible and may include evenings and weekends.
ANNUAL LEAVE: 25 days pro rata
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RESPONSIBILITIES
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You will develop and implement operational policies, procedures and systems to improve efficiency and effectiveness of the organisation.
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You will monitor and evaluate the operational performance of the organisation, identifying areas for improvement and implementing solutions.
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You will manage the operational activity of our Big Green Heart experience days, supporting the CEO in the delivery of them.
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You will work closely with our partner organisations who are using the Big Green Heart model, ensuring that the high standards and values of our teaching are maintained.
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You will also work with the Big Green Heart team to onboard new partner organisations. You will work with them to understand their needs and secure buy-in.
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You will collaborate with the trustees, who also contribute to tasks linked with Big Green Heart's development.
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You will manage the budgeting and financial planning processes, working closely with the Treasurer.
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You will be trained as a Big Green Heart facilitator with an expectation that you may be needed to facilitate a workshop during your time at the organisation.
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You will participate in professional and networking events related to Big Green Heart’s field of intervention.
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You will support staff members, trustees and volunteers, providing guidance and training in the operations of the charity as needed.
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NECESSARY REQUIREMENTS
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At least two years experience in operations management, preferably within the charity sector.
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A self motivated individual, capable of independent working.
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Ability to translate vision into a working practice.
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Strong organisational and multitasking skills, with the ability to prioritise tasks effectively.
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Excellent communication and interpersonal abilities, with the capacity to work collaboratively with a diverse range of stakeholders.
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Familiarity with budgeting and financial management processes.
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Proficiency in Microsoft Office and other relevant software applications.
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Commitment to the mission and values of the Big Green Heart.
DESIRABLE REQUIREMENTS
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Experience of working in a start-up environment, supporting the operational needs of a fledgling organisation.
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Familiarity with using KNACK database.
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The Big Green Heart recognises the need to provide a safe and caring environment for children, young people and vulnerable adults. As part of our safeguarding policy we will require any successful applicant to complete disclosure checks and obtain an enhanced DBS certificate.
There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Please note that we can only consider applications from candidates who have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you motivated to use your commercial edge to build and foster relationships to win business?
Is your approach one of partnership and problem solving, no matter what the circumstance?
Do you want to work in a team where you will be supported to be ambitious about the quality, drive and impact of the work you lead on and make a difference to people so they are empowered and heard when it matters most?
If this sounds like you, then we could be a perfect match…
About the role
We're looking for a highly motivated and skilled Business Development Manager with a passion for relationship building and service sales. Someone who can actively engage and work with our existing client portfolio and win new business through formal tendering opportunities to ensure VoiceAbility remains a provider of choice.
In this new role, you will sit in the Business and Strategy directorate working proactively with external stakeholders and colleagues from across the organisation to ensure that we grow our portfolio of contracts, re-win existing business and advise clients of new services. You will be doing a mixture of new business sales and account management of existing services.
This position is a full-time, 35 hours a week, permanent contract with a starting salary between £39,000 - £46,500 per annum depending on skills and experience. We are open to a conversation about flexible working or job sharing. Whilst the role is home-based, some travel for meetings and events will be required.
About us
VoiceAbility is an independent rights and voice charity and one of the UK’s largest providers of advocacy and involvement services. We directly support and empower tens of thousands of people every year when they face life-changing decisions or need support to have their voice heard when it matters most. We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years.
We have social impact through our delivery of a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. We also influence policy and practice to push for changes to give people more choice and control over their lives and better support when facing challenging times. We have ambitious plans to continue to grow our influence and shape new and innovative services that will increase our impact.
How will you make a difference?
Through your commercial management expertise, you will win new business and ensure the retention of existing contracts. You will proactively manage your own workload, balancing known pipeline opportunities, acquiring, building and fostering relationships with stakeholders, collaborating with internal teams to craft winning proposals, and making the most of the new business opportunities open to us to ensure commercial success.
About you
You will have a minimum of two years experience of working in a Commercial Management, Account Management or Business Development role.
Have proven success in winning business through formal competitive tendering, ideally with central/ local government, by developing a credible position and clear convincing material and data.
You will have experience of working in an agile environment to respond to external factors that are likely to change at short-notice.
Experienced in stakeholder engagement and influencing both externally and internally, you will be a trusted partner to those who know you.
Our values resonate and you want to work somewhere where the empowerment of each other, our customers and clients is central to your work. You value teamwork and collaboration and demonstrate transparency and accountability in your work.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension and 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted gym membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Professional Development
You will have plenty of opportunities to enhance your professional abilities through in-house opportunities for training and through personal development conversations with your line manager where you can explore career development together.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
Closing date for applications: 9am on Monday 20th May
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Come help us continue to push boundaries for our members and empower everyone at London Higher.
Applications close at 9 a.m. Tuesday 4th June 2024.
Location: Hybrid home/London.
Who we are
London Higher is the membership organisation for 50+ universities and higher education colleges across the capital. As the largest representative body of its kind in England, London Higher represents the full diversity of the capital’s vibrant higher education sector, from small, specialist conservatoires and research institutes to large, multi-faculty universities. We are an energetic and flexible organisation, with a dedicated and friendly staff team of 15. We help our members to address the opportunities and challenges that arise from our shared location in London and assist and support our members to achieve their goals, whilst being a collective voice.
About the role
We seek a Head of Operations who will play a pivotal role in overseeing various aspects of our London Higher’s operations, including human resources, governance and compliance, IT, finance, and administrative functions. Working closely with the CEO and senior management team (SMT), you will be responsible for ensuring the smooth and efficient functioning of our day-to-day operations and external events, while contributing to the strategic planning and growth of the organisation.
As our CEO's external focus increases, you will lead the day-to-day internal operations and business activities to ensure the smooth running of London Higher. You will act as a strong team leader, who motivates and inspires a small team, fostering and supporting the CEO to champion a positive organisational culture.
We operate a hybrid working culture. Our offices are based in London, Tavistock Square (WC1H 9HQ), and there is an expectation that you be based at least two days per week from our office.
Who are we looking for?
We seek someone experienced in a broad operational role, ideally from a similar-sized small organisation. Whilst you don’t have to be an HR professional/expert or be HR qualified, we require a proven track record in managing HR functions. Equally, you don’t have to be a qualified finance professional, but we do need someone with strong financial acumen. We need someone who can demonstrate the ability to oversee IT needs in conjunction with IT support consultants, and someone who can do board meetings and other administrative tasks, such as preparing agendas and minutes.
You will be experienced in coordinating small-scale events and managing operational logistics, such as venue booking, catering arrangements, and attendee management. You will come with flexibility and adaptability to navigate the unique challenges and opportunities faced by a small organisation, being able to roll up your sleeves, whilst also being able to think strategically and contribute to the organisation's short-term and long-term planning processes.
Ultimately you will be adept at tackling any potential issues head-on, through a solutions-focused and flexible mindset. You will be someone who listens and responds in a meaningful way, and make things happen.
This is a wonderfully varied role, that will allow you to innovate and bring new thinking, develop new systems and processes to help continue modernising our organisational processes and allow us to be adaptable and agile now, and into the future.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Tuesday 4th June 2024.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description – Commercial Manager (Maternity Cover)
Reporting to: Head of Food Partnerships
Location: Field based
Contract: 9 month FTC
Hours: Full Time, 35 Hours
Salary: £36,302-£38,213 (We normally offer a starting salary at the start of the range)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
The role
This role will identify, develop and manage top food partners relationships and strengthen existing business relationships with companies in the food industry, generating value for the partner and to secure growing and sustainable volumes of surplus food for the FareShare Network.
For designated top food partners, you will be their day to day point of contact with regular face to face contact at all levels. You will undertake structured, strategic account management, leading and coordinating FareShare’s engagement across our organisation. This will mean agreeing and executing a bespoke joint business plan with each account to get more food, money and strategic support. You will also feedback on ways that we can better support our accounts and improve our services to them.
You will work directly and be on-site with top food partners to help identify and overcome the barriers which exist to giving surplus food to people in need as well as increasing money and strategic resource.
You will also be required to work closely with FareShare colleagues within FareShare and across the UK in our partner organisations in order to identify and understand opportunities for creating mutual and shared value.
Main areas of responsibility
Partnership Management
- Contribute to the development of consistent, structured Joint Business plans with designated accounts that take into account food, funding and other strategic initiatives to drive growth in food, money and other strategic resources.
- Work on behalf of the account to develop and embed services relevant to the account and
- agreed through the joint business plan – e.g. employability or store level redistribution.
- Execute joint business plans and report internally and externally on progress.
- Research and understand your accounts, including key ESG initiatives, waste streams, key personnel within the organisation that will help drive its success and engage the relevant internal departments through both desked based research and face to face contact.
- Proactively drive account forwards and progress these relationships with regular on-site visits and linking FareShare exec with key contacts.
- Keep up to date with industry and charity insights and ensure this is reflected back strategically across ways of working and account management
Project and Initiative Management
- Be responsible for managing and communicating key projects and initiatives to increase food volumes and strategic value, securing support from a range of stakeholders within food partners and across the FareShare network.
- Work closely with Supply Chain and Logistics, Operations and Network Development teams with the aim of optimising food out to our network
- Develop and lead FareShare cross-departmental strategic activity to enable us to derive maximum value from key food partners including liaising with fundraising, marketing and volunteering teams
Person specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Essential
- Demonstrable experience managing multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
- Good working knowledge of the key players across the food industry and their ways of working
- Successful track record of managing cross-functional projects to tight timescales and budgets, ensuring involvement of all key stakeholders
- Ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders.
- Ability to use own initiative working independently and responsibly
Desirable
- Experience of working in a retail or food industry sector
- Experience of project evaluation, data-driven analysis and impact reporting
- Relationship and stakeholder management experience of large corporate partners
- Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment
Competencies and behaviours
- Proactive, organised and able to work under pressure, whilst maintaining excellent attention to detail
- Excellent written and verbal communication with effective presentation skills
- Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good
- level of numeracy and literacy
- Analytical and data-driven approach to problem solving
- Creative approach to problem solving and developing new opportunities and initiatives
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycl
We're looking for an enthusiastic and dynamic Operations Lead who will ensure the smooth running of CCX day-to-day operations. As lead of the Operations Team, you will oversee the finance, HR, coordination of data, IT applications and integration, and corporate governance functions.
The Gregory Centre for Church Multiplication (CCX) helps the Church make disciples in new and renewed ways. We work with willing partners across the Church to catalyse multiplication, equipping leaders through adaptive learning pathways.
We are an agile missional centre, on the edge of the institution. Our team seeks to be audacious, holding a God-shaped ambition; generous; and committed to working together.
CCX’s organisational structure is a hybrid management model, blending elements of both functional and project-based structures. Project teams are formed to address specific initiatives, tasks, or delivery projects. These teams are cross-functional, comprising individuals from different specialties, typically with a project manager working under the direction of a CCX lead. The two core teams of Operations and Media operate as shared services across the organisation.
Under the direction of the Bishop of Islington, a suffragan bishop of the London Diocese, CCX supports church planting and church growth work in London, nationally and beyond.
Collaboration and partnership will be key features of this role, working closely with the Bishop, Chief of Staff, and Team Leads. This role has a strong focus on agile and efficient systems development and improvement, resource optimisation and stakeholder engagement.
They are expected to perform duties with a high degree of independence, initiative, and judgement, including knowing when to resolve issues and challenges directly and when to escalate.
Key Duties and Accountabilities include:
● Ensure the deliverables of the CCX Operations Team are met in accordance with organizational goals and objectives.
● Establish and maintain agile operational structures and systems necessary for CCX's missions, including but not limited to finance, people management, procurement, IT and data management, business applications, corporate governance, and facilities management.
● Manage and supervise staff or contractors within the operations team to ensure effective performance, including roles such as Business Applications Manager, Finance and Office Manager, Data and HR Coordinator.
● Develop, implement, and maintain corporate policies, strategies, and procedures pertaining to finance, human resources, IT, data management, safeguarding, and governance.
● Ensure the capacity and capability to provide support services to CCX team and stakeholders, such as dioceses, church leaders, church planters, TEIs, and Together partners, by recruiting and retaining skilled personnel and providing necessary resources.
This is a full-time role (1 FTE)
There is an occupational requirement that the post-holder is a Christian under Part 1, Chapter 2, section 10 of the Equality Act 2010
You will be highly organised, with strong experience of administering financial and operational support to an organisation. As a positive ‘can-do’, resourceful and supportive team player, you will be confident working alone and with others, as part of a small team.
You will be ready and able to work remotely in the UK.
We are committed to supporting professional development, and flexible working.
Please make sure to submit both an application form and a CV. If either are omitted, the application will not be considered.
The client requests no contact from agencies or media sales.
Phoenix Futures have an exciting Remote opportunity for someone to join the Business Development team and help shape the future of specialist treatment for people recovering from addiction.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity
The Role
This is a work from home post and can be based remotely anywhere within the UK. There will be the need to travel to meetings in London occasionally and travel to our services across England and Scotland on an ad hoc basis.
As the newly appointed Business Development Finance Partner, you will work closely with the Head of Business Development and Director in identifying and evaluating new opportunities as well as working across the Organisation to support ongoing contract management and financial business management activities.
You will support our operational leadership across the UK to evaluate, monitor and review the financial aspects of new business opportunities, leading on financial elements of tenders and grants as well as contract management and risk appraisal processes.
The position provides an ideal opportunity for individuals with a strong finance background (qualified or part-qualified accountants) to develop and enhance their careers through transitioning into a business management role.
You will be part of a passionate and skilled Business Development team, supporting the vital work delivered by Phoenix Futures across the UK.
About You
To join us as Business Development Finance Partner, you will need:
- Proficiency in the use of Microsoft Excel
- Excellent literacy and report writing skills
- Experience of budgeting for tendering / contracting for services
- Excellent communication skills and ability to interpret and explain budgets and pricing to operational staff
- Qualified in or working towards a professional accounting qualification
- Empathy with the mission and values of Phoenix Futures
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
So, if you’re seeking your next challenge as a Business Development Finance Partner, please get in touch or apply today.
Your Rewards
- Salary of £34,400 pro-rata (FTE £43,500) working 30hrs across the week with flexibility that allows you to balance home and work
- Up to 8½% performance related pay annually
- 25 days’ annual leave pro-rata, plus Bank Holidays (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
The Team
The Business Development team are responsible for leading on new and emerging opportunities to support people with substance misuse issues – securing opportunities to deliver residential rehabilitation, community, housing and prisons services.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. Find out more on our website.
Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short digital interview via Microsoft Teams in June.
Successful candidates will be selected for a face-to-face interview, for which there will be a psychometric assessment and aptitude test to complete, in the form of a systems task. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey. We have been changing lives for almost 30 years and are now looking to recruit a Senior Business Development Manager to lead and support bid-writing and other initiatives to drive the development of our employment support services through effective tendering for new contracts and grants. Your successful bidding will directly feed into our ambitious growth targets and enable us to extend our reach to more individuals struggling with mental health challenges.
Sitting within our parent company’s Business Development Team, you will receive support for Twining tenders that you are actively working on and will also provide support to Hestia’s tenders, depending on demand.
In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.
This is an exciting time to join a growing organisation with an excellent track record in delivery and winning tenders.
Reports to: Head of Health – Business Development, Hestia with dotted line to Twining CEO
Location: Aldgate (with flexibility for 3-4 days of remote work per week)
Contract Type: Permanent
Hours: 39 hours per week
Salary: £46,380 per year
PERSON SPECIFICATION
This role would suit someone with a proven track record in collaborative new business development from concept and research to delivery; ideally in an environment working with local authorities, NHS, DWP, health bodies, and/or grant institutions. We are also looking for an exceptional communicator with strong verbal and written influencing skills across various levels of seniority. Our ideal candidate will have a strong commercial acumen, including sales and negotiation expertise, and a good understanding of the financial principles applicable in the charity sector. The successful candidate will be expected to uphold and embody the values of Twining in all aspects of their work.
KEY RESPONSIBILITIES
· Lead and support the creation of high-quality bids and funding applications, including finalising technical questions and method statements.
· Manage the administrative components of the tendering process.
· Conduct research to identify income opportunities related to the employment and mental health offer.
· Build and maintain networks with local health, social care and employment agencies.
· Stay informed about procurement practices and commissioning trends in London and nationally.
· Contribute to the shaping of Twining’s development strategy by identifying growth opportunities.
· Participate in events to position Twining as a thought leader in relevant sectors.
· Assist with the mobilisation of successful tenders, ensuring a smooth transition from award to contract initiation.
· Evaluate bids to improve future submissions and seek feedback on both successful and unsuccessful proposals.
· Keep updated on sector developments in employability.
· Attend meetings with Commissioners to foster relationships.
· Aid in the re-development of existing services to secure additional funding and/or efficiencies.
· Engage in tender presentations and clarification interviews as needed.
· Form partnerships and consortia to explore alternative service delivery methods.
· Support the retention of services by contributing to operational improvement initiatives.
· Coordinate with operations staff to optimise staffing structures and service delivery models for the best service user outcomes.
· Identify personal training and development needs and arrange visits to key services.
· Act as an ambassador for Twining, representing the organisation's interests with stakeholders.
The deadline for applications is: On-going.
We will interview suitable candidates as soon as applications are received. The first interview will be a short telephone call. If successful, you will then be invited to a panel interview, with offers made after this.
The client requests no contact from agencies or media sales.