Location: Flexible within England & Wales
Department: Business Development
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
We’re looking for a Business Support Administrator.
The Business Support Administrator will work across all teams in the Business Development Department and will report into the Business Development Research Manager. You’ll provide support to enable the department to succeed in their ambitions to achieve the Citizens Advice Future of Advice strategic framework. You’ll be working in a fast moving environment where the work is varied, so you’ll need to be flexible and have a proactive approach to problem solving with good organisational skills and excellent IT skills. In practice, you’ll be the first point of contact for people who need help with a wide range of tasks like data collection, processing finances, and assisting with organising meetings/events.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.
The main purpose of this role is to generate new business and community based funders and sponsors as well as managing and developing their network of existing relationships, with a focus on the geographical area of Yorkshire.
The aim is both to raise funds to cover the costs of running existing and establishing new services and other projects operated by the organisation within the agreed area that are not covered by statutory funding; as well as ensuring the work and mission of the whole charity becomes better known amongst the local community and corporate organisations and their staff.
The secondary purpose of the role is to plan, manage and execute a programme of fundraising initiatives across the area to encourage the community and corporates to help generate income through well considered, thoughtfully planned and effectively delivered programmes of fundraising activities.
Key responsibilities
- Build and nurture productive working relationships with corporate partners,community supporters and new contacts.
- Identify prospective new corporate partners through research and networking, with a view to maximising sustainable opportunities for services in the area.
- Promote networking events in order to raise the profile of the charity and its activities both nationally but with a particular focus on the Yorkshire region.
- Deliver the annual fundraising events as agreed with the fundraising manager.
They are looking for someone who is:
-Ability to manage and nurture business relationships Essential
- Experience of working to defined deadlines - Essential
-Experience of managing multiple priorities and scheduling work - Essential
- Excellent written and verbal communication skills - Essential
- At least two years' experience of charity fundraising Desirable
- Experience of developing corporate fundraising partnerships for the charity sector Desirable
The client is accepting applications on a rolling basis, so please to get in touch ASAP if you are interested.
If you want a full job description or more of a chat about this role please get in touch with Hannah at Harris Hill on 02078207331 or email [email protected]
Only suitable candidates will be contacted.
The Impact & Evidence Team Coordinator will provide administrative, financial, and business support to the Director of Impact and Evidence, and their team, to enable us to deliver on our objectives by providing seamless support and delivery. The successful candidate will:
- Understand the needs of the team, the context in which we operate, and focus on problem-solving and working with others to meet objectives.
- Help teams work effectively, maintain partnerships and relationships (internally and externally) and ensure value for money
The client requests no contact from agencies or media sales.
RETHINK FOOD is a not-for-profit organisation with a mission to improve health and well being outcomes for children, young people and communities by changing the way we think about food. Our activities are based around the UN Sustainable Development Goals with a focus on people coming together around food while preventing surplus food going to waste being at the very heart of our work to educate and empower people to live food secure lives.
Our programmes – Rethink Food Education, Rethink Food Futures and Rethink Food Lifestyles - have grown and demand for our services has increased. We are now looking for a pro-active and motivated individual to join our team as a Surplus Food Procurement Manager to develop existing and new partnerships with food industry retails, distributors and increase our interception levels.
The increase in interceptions will support all our work to support schools, healthy holiday projects and community groups and ensure that vulnerable families have stigma free access to food when they need it and that children do not experience hunger as a barrier to learning.
The role be based at our Pudsey site but some homeworking, especially as we complete Covid secure working conditions, will be available. Some travel around West Yorkshire will be required so access to a vehicle will be helpful and petrol costs will be met. Public transport use is encouraged where possible.
Contract : initial 6 months with possible extension. 3 months initial review period.
Hours : 25 hours per week
Salary : £22,100 p.a. (£30940 FTE)
Pension scheme available
ROLES AND RESPONSIBILITIES
Rethink Food are looking for an individual to source, manage and develop the supply of surplus food donations from retail, distribution and production sources. This is an opportunity for a creative, customer service focused and environmentally minded individual to bring about change with a well-established organization dedicated to addressing the issues of food waste, food insecurity and sustainability across the West Yorkshire region.
The role is central to our work and will require the ability to work in an evolving environment using problem solving skills to develop our food partnerships and increase the amount of surplus food we are able to intercept and re-distribute. Using outstanding customer care skills and innovative thinking you will provide a professional, reliable service to strengthen existing relationships and pro-actively seek new suppliers across all areas of the food chain.
You will work closely with our suppliers and liaise with our Operations Director and Warehouse Supervisor to ensure inputs can be accommodated and re-distributed efficiently and sustainably. You will have the opportunity to represent Rethink Food at meetings where you will communicate effectively across a range of audiences to champion our environmental, educational and social aims and how they accord with the UN Sustainable Development Goals.
To expand understanding of our activities, and to present recommendations and analysis to internal and external stakeholders, you will be able to develop data, reporting and customer relationship management processes in relation to Rethink Food’s operations.
Supplier engagement
Use excellent customer service skills and relationship management to strengthen existing food partners and supporters.
Seek out and welcome new food partners and create understanding of the environmental, educational and social impact their involvement has both locally and globally.
Support Rethink Food and food partners to work towards re-distributing surplus food in an environmentally, socially and financially effective way.
Monitor food interceptions to ensure they are usable and to encourage suppliers to provide surplus that has a reasonable life and quality.
Ensure best practice across interceptions with compliance and food safety at its core.
Resolve service issues with suppliers and Ops Director.
Attend meetings and site visits with suppliers.
Data and reporting
Use data, report creation and reporting processes to support:
- customer service and ongoing interaction with suppliers
- internal reporting on volumes intercepted and distributed
- monitor and report on waste outputs from warehouse
- feedback to funders
- strategic planning and applications for future funding with accurate data of work to date
- identify trends or issues and identify them to Ops Director or Warehouse Supervisor
Planning
Attend strategy team meetings where required
Identify new and innovative working models to improve food interceptions.
ESSENTIAL SKILLS AND EXPERIENCE
Strong written and oral communication skills across a range of audiences.
Engaging telephone manner and evidence of strong commitment to customer service skills.
Proven time management and prioritisation skills to support project work alongside daily tasks.
Computer literate and proficient across the Microsoft Office Suite
Proven experience in a customer service or sales role.
An understanding of issues around food security including food waste and sustainability.
Able to work with minimum supervision and remotely when required.
Proven experience of reporting and developing data management/reporting processes.
DESIRABLE SKILLS AND EXPERIENCE
Understanding of the United Nations Sustainable Development Goals.
Experience in food retail or food supply chain.
Experience incorporating nutrition or food safety.
The client requests no contact from agencies or media sales.
Touchstone (registered charity No. 1012053) is a leading voluntary sector agency providing high quality services to improve the health and wellbeing of local people.
Complex Rehabilitation Peer Recovery Coordinator
NJC Scale Points 23 – 25, starting at £ 27,741 pa
37 hours per week
Leeds
Background to the role
The Complex Rehabilitation Service is a new initiative working to find ways “locked-in” Service Users, with complex mental health needs, can be safely and successfully reintroduced back into the communities of West Yorkshire to define, build and live meaningful, independent and satisfying lives.
Service Users have shared their experiences with us, describing a vision of a community model which is “not just about keeping me safe – it’s about building a life worth living”.
About the role
The post holder will line manage and offer leadership support to a small team of Peer Support Workers within a Regional Community Complex Rehabilitation Team. Together you will support locked-in Service Users to assist with their transition into communities and support them to define, build and live meaningful, independent and satisfying lives.
If you feel that you can be part of a new team of peer support workers, working alongside Leeds and York Partnership Foundation Trust, to help deliver this vision of a new life, then this is the role for you.
Touchstone welcomes applications from people with lived experience of mental health difficulties, and the service encourages the use of the wisdom gained through personal ‘lived’ experience, to inspire hope in others and the belief that recovery is possible for all.
Closing date: Monday 25 January 2021
Interviews: Thursday 4 February 2021
How to apply:
Please click 'Apply' to be redirected to our website, where you can download the application pack. Please note, you are not applying at this stage.
Touchstone is an equal opportunities organisation, a Trans Positive employer and applications are welcome from all sections of the community, particularly, BME and LGBT communities and/or people with disabilities who are under-represented within Touchstone.
Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.
No agencies please.
Supporting researchers and NHS staff to improve the lives of people with epilepsy
Epilepsy Action is a national charity that exists to improve the lives of everyone affected by epilepsy. We are seeking an experienced manager of research and healthcare projects to play a key role in maximising the impact of our projects on health services for people with epilepsy.
You will work with the Epilepsy Services Director to update our research strategy for 2022- 26 working with our research advisory panel our scientific awards panel and volunteer experts by experience.
This is an opportunity to lead work with researchers, NHS managers and commissioners in developing projects, promoting research findings, developing implementation resources and contributing to funding applications and publications.
The role would suit an experienced manager with knowledge of medical or social research and an understanding of digital tools. You will need to be a good communicator with, strong skills in managing staff and stakeholders, great negotiation skills and excellent project management skills.
In return we will offer you great flexible working conditions, a range of employee benefits including a contributory pension plan, which is available to you from the day you start and a commitment to develop your skills and provide necessary training.
For a full description of our requirements and information on how to apply, please visit our website via the apply button.
CVs will not be accepted.
Closing date: 18th January 2021
Zoom Interviews: 27th January 2021 and 29th January
Epilepsy Action is a Disability Confident employer. We encourage applications from disabled people.
We will interview all disabled applicants who meet the essential criteria in the person specification. Please show how you meet the essential criteria in the supporting information section.
Are you looking to apply your skills to a passionate network committed to positive change? Are you interested in helping groups to develop and learn? Can you pull information together, work as part of a team and support volunteers? Are you comfortable working online as part of a distributed team? Are you willing to start small and help to grow the network, and the role? Are you looking for a flexible working pattern in an organisation committed to good People Care? If so, read on!
Who are we?
The Permaculture Association works to empower individuals and communities to design their homes, gardens, farms, businesses and whole lives in order to collectively generate a sustainable future. By putting ethics first and using natural systems as a model, there are simple and innovative ways to live fairly and sustainably now and in the future.
Our work is wide-ranging and varied, supporting permaculture education, research, networking and action. We are a growing charity, with 1700(+) members, and partnerships with organisations in the UK and internationally.
The Projects Network Development Officer role in a nutshell
We are seeking a projects network development officer to join our small and dedicated team. We work online using G-Suite, CiviCRM, Slack, & Zoom and other tools to enable us to collaborate and stay connected. Duties of the post will include:
- Projects network support, including hosting monthly Zoom socials for members of the Association's LAND network and wider projects
- Strategy and fundraising, including working with the network and CEO to identify and develop funding opportunities to further support this work
- Farming engagement support, including supporting members contributions to the Northern Real Farming Conference & Oxford Real Farming Conference
- Finance, admin, monitoring and evaluation, using our online co-working tools
- Communications & Events, including supporting and attending events, and providing news and updates to the Communications team and the website
Who we are looking for
As an inclusive employer and membership organisation, we want our staff team to better reflect the communities in which we live and work. Therefore we welcome applications from all sections of the community. We are committed to creating an organisation that recognises and truly values individual differences and identities.
We are a small team and we want someone who is conscientious and well organised, able to be flexible, responsive and positive, and passionate about support our practical permaculture projects network to develop and thrive.
What next?
Please read the full Job Description and Person Specification carefully, and get in touch if you have any questions or would like an informal discussion. The application form and all supporting information can be found via our website or attached here. We look forward to hearing from you.
The Permaculture Association is working to radically and positively change the way we live in the UK and actively supports a worldwide movement... Read more
The client requests no contact from agencies or media sales.
Bradford Service Manager
Specialist Autism Services are looking for a committed and enthusiastic Service Manager to lead our provision at our Bradford site. We are really keen to get an excellent manager on board, who is looking for a new challenge, to drive this service forward and maintain our high-quality standards.
Specialist Autism Services provides a unique blend of education and care. We deliver a strengths-based autism specific personalised learning programme, to develop social, communication and employment skills which empower our members to engage with new opportunities, make informed choices, achieve their goals, maximising independence and inclusion.
We offer a wide variety of different workshops, such as creative arts, drama, money and business, wellbeing and personal development, community engagement, employability, and independent living. Although the subjects are very different, the workshops are all similar in that individuals are supported according to their individual learning style, to enable individuals to progress towards their personal goals.
As the Service Manager your role will be to oversee the delivery and development of the Bradford site and will have the opportunity to work alongside our dedicated and passionate staff team.
In return we will offer you a salary of £27,000 a year, a good company pension package, 34 days of annual leave (including bank holidays) and an additional birthday leave day, sociable working hours, comprehensive training as part of the induction, free car parking and the chance to join a team of like-minded individuals who are kind, caring, compassionate and dedicated to improving the lives of individuals on the Autism Spectrum.
If you are looking for a long and rewarding career, where you can really make a difference to the lives of the people we support, and you feel that you have the right values, attitude and experience for this role then we are keen to hear from you.
Essential Skills and Experience:
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Experience of working with adults with an Autism Spectrum Condition.
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Experience of leading or managing a team.
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Experience of service management.
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Experience of working as part of a multi-disciplinary team and representing an organisation at external events.
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Good knowledge of safeguarding procedures.
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Experience of monitoring, reviewing, and auditing information for quality assurance purposes.
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NVQ Level 5 qualification or equivalent.
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Full UK driving license.
To Make an Application:
• Please send your CV
• Applications sent in any other format or via any other route/email address will not be accepted
• We will contact candidates for interview by email
• Please note it is not possible for us to give feedback to non- shortlisted applicants
Specialist Autism Services is committed to safeguarding and promoting the welfare of Vulnerable Adults and all successful applicants will be asked to apply (through Specialist Autism Services) for an enhanced Disclosure and Barring Service (DBS) check and a right to work in the UK check. Specialist Autism Services is a Disability Confident Leader and an Equal Opportunities employer. Please note, we do not work with recruitment agencies.
Specialist Autism Services has worked exclusively for and with adults (18+) on the autism spectrum and their families since 1999. We are a non-... Read more
The client requests no contact from agencies or media sales.